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book.book Page 1 Wednesday, August 16, 2006 3:18 PM DellTM OptiPlexTM 745 Quick Reference Guide Models DCTR, DCNE, DCSM, and DCCY w w w. d e l l . c o m | s u p p o r t . d e l l . c o m book.book Page 2 Wednesday, August 16, 2006 3:18 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Models DCTR, DCNE, DCSM, and DCCY August 2006 P/N JH470 Rev. A00 book.book Page 3 Wednesday, August 16, 2006 3:18 PM Contents Finding Information System Views ................................ 5 8 8 10 11 13 14 15 17 18 19 21 22 23 23 24 25 26 27 28 30 32 32 35 38 41 43 45 45 46 46 46 49 ................................... ....... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... Mini Tower Computer -- Front View . . . . . . . . . . . . . . Mini Tower Computer -- Back View . . . . . . . . . . . . . . Mini Tower Computer -- Back-Panel Connectors . . . . . . . Desktop Computer -- Front View. . . . . . . . . . . . . . . . Desktop Computer -- Back View. . . . . . . . . . . . . . . . Desktop Computer -- Back-Panel Connectors . . . . . . . . Small Form Factor Computer -- Front View . . . . . . . . . . Small Form Factor Computer -- Back View . . . . . . . . . . Small Form Factor Computer -- Back-Panel Connectors . . . Ultra-Small Form Factor Computer -- Front View . . . . . . . Ultra-Small Form Factor Computer -- Side View. . . . . . . . Ultra-Small Form Factor Computer -- Back View . . . . . . . Ultra-Small Form Factor Computer -- Back-Panel Connectors Removing the Computer Cover. ......................... .................... .................... .................... .................... .................... Before You Begin . . . . . . . . . . Mini Tower Computer . . . . . . . . Desktop Computer . . . . . . . . . Small Form Factor Computer . . . . Ultra-Small Form Factor Computer . Inside Your Computer .............................. .................... .................... .................... .................... Mini Tower Computer . . . . . . . . Desktop Computer . . . . . . . . . Small Form Factor Computer . . . . Ultra-Small Form Factor Computer . Setting Up Your Computer ............................ ..................... ..................... ..................... Set Up Your Keyboard and Mouse Set Up Your Monitor . . . . . . . Power Connections . . . . . . . . Solving Problems ................................ .............................. .............................. Dell Diagnostics. System Lights . . Contents 3 book.book Page 4 Wednesday, August 16, 2006 3:18 PM Diagnostic Lights . . . . . . . . . . . . . . . . . . . Beep Codes . . . . . . . . . . . . . . . . . . . . . . Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore . . . . Reinstalling Microsoft Windows XP . . . . . . . . . Using the Drivers and Utilities CD . Drivers for Your Computer ........... ........... ........... ........... ........... 50 52 53 54 55 58 58 ....................... ......................... Index . ........................................ 59 4 Contents book.book Page 5 Wednesday, August 16, 2006 3:18 PM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? · · · · · A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Desktop System Software (DSS) Find It Here Drivers and Utilities CD (ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer. Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Using the Drivers and Utilities CD" on page 58), run the Dell Diagnostics (see "Dell Diagnostics" on page 46), or access your documentation. Readme files may be included on your CD to provide lastminute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. · · · · How to remove and replace parts Specifications How to configure system settings How to troubleshoot and solve problems DellTM OptiPlexTM User's Guide Microsoft Windows XP Help and Support Center 1 Click Start Help and Support Dell User and System Guides System Guides. 2 Click the User's Guide for your computer. The User's Guide is also available on the optional Drivers and Utilities CD. Quick Reference Guide 5 book.book Page 6 Wednesday, August 16, 2006 3:18 PM What Are You Looking For? · · · · · · Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement Find It Here DellTM Product Information Guide · How to reinstall my operating system Operating System CD NOTE: The Operating System CD may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD (see "Reinstalling Microsoft Windows XP" on page 55). After you reinstall your operating system, use the optional Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer. For more information, see "Drivers and Utilities CD (ResourceCD)" on page 5. Your operating system product key label is located on your computer (see "Service Tag and Microsoft® Windows® Product Key" on page 7). NOTE: The color of your Operating System CD varies according to the operating system you ordered. · How to use Windows XP · How to work with programs and files · How to personalize my desktop Windows Help and Support Center 1 Click Start Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. 6 Quick Reference Guide book.book Page 7 Wednesday, August 16, 2006 3:18 PM What Are You Looking For? · Service Tag and Express Service Code · Microsoft Windows Product Key Label Find It Here Service Tag and Microsoft® Windows® Product Key These labels are located on your computer. · Use the Service Tag to identify your computer when you use support.dell.co m or contact support. · Enter the Express Service Code to direct your call when contacting support. Dell Support Website -- support.dell.com NOTE: Select your region or business segment to view the appropriate support site. · Solutions -- Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions · Community -- Online discussion with other Dell customers · Upgrades -- Upgrade information for components, such as the memory, hard drive, and operating system · Customer Care -- Contact information, service call and order status, and warranty and repair information · Service and support -- Service call status, support history, service contract, and online discussions with support · Reference -- Computer documentation, details on my computer configuration, product specifications, and white papers · Downloads -- Certified drivers, patches, and software updates · Desktop System Software (DSS)-- If you reinstall the operating system on your computer, you should also reinstall the DSS utility. DSS automatically detects your computer and operating system and installs the updates appropriate for your configuration, providing critical updates for your operating system and support for DellTM 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. To download Desktop System Software: 1 Go to support.dell.com, select your region or business segment, then enter your Service Tag. 2 Select Drivers & Downloads, then click Go. 3 Click your operating system, and then search for the keyword Desktop System Software. NOTE: The support.dell.com user interface may vary depending on your selections. Quick Reference Guide 7 book.book Page 8 Wednesday, August 16, 2006 3:18 PM System Views Mini Tower Computer -- Front View 1 2 3 11 4 5 6 9 7 8 10 8 Quick Reference Guide book.book Page 9 Wednesday, August 16, 2006 3:18 PM 1 2 3 4 5.25-inch drive bay 5.25-inch drive bay 3.5-inch drive bay USB 2.0 connectors (2) Can contain an optical drive. Insert a CD or DVD (if supported) into this drive. Can contain an optical drive. Insert a CD or DVD (if supported) into this drive. Can contain an optional floppy drive or optional media card reader. Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User's Guide for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards. 5 6 7 LAN indicator light diagnostic lights power button This light indicates that a LAN (local area network) connection is established. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 50. Press this button to turn on the computer. NOTICE: To avoid losing data, do not turn off the computer by pressing the power button. Instead, perform an operating system shutdown. See "Before You Begin" on page 25 for more information. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 8 power light The power light illuminates and blinks or remains solid to indicate different operating modes: · No light -- The computer is turned off. · Steady green -- The computer is in a normal operating state. · Blinking green -- The computer is in a power-saving mode. · Blinking or solid amber -- See your online User's Guide. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see your online User's Guide. See "System Lights" on page 49 for a description of light codes that can help you troubleshoot problems with your computer. 9 10 11 hard-drive activity light headphone connector microphone connector This light flickers when the hard drive is being accessed. Use the headphone connector to attach headphones and most kinds of speakers. Use the microphone connector to attach a microphone. Quick Reference Guide 9 book.book Page 10 Wednesday, August 16, 2006 3:18 PM Mini Tower Computer -- Back View 1 2 3 4 5 6 1 2 cover-release latch padlock ring This latch allows you to open the computer cover. Insert a padlock to lock the computer cover. 10 Quick Reference Guide book.book Page 11 Wednesday, August 16, 2006 3:18 PM 3 voltage selection switch Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: The voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location. 4 5 6 power connector back-panel connectors card slots Insert the power cable. Plug serial, USB, and other devices into the appropriate connectors (see "Mini Tower Computer -- Back-Panel Connectors" on page 11). Access connectors for any installed PCI and PCI Express cards. Mini Tower Computer -- Back-Panel Connectors 1 2 3 4 5 6 9 1 parallel connector 8 7 Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see your online User's Guide. · Green -- A good connection exists between a 10-Mbps network and the computer. · Orange -- A good connection exists between a 100-Mbps network and the computer. · Yellow -- A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer. · Off -- The computer is not detecting a physical connection to the network. 2 link integrity light Quick Reference Guide 11 book.book Page 12 Wednesday, August 16, 2006 3:18 PM 3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. 4 network activity light Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. Use the green line-out connector to attach most speakers with integrated amplifiers. Use the blue and pink line-in/microphone connector to attach a record/playback device such as a cassette player, CD player, or VCR.; or a personal computer microphone for voice or musical input into a sound or telephony program. Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. Plug the cable from your VGA-compatible monitor into the blue connector. NOTE: If you purchased an optional graphics card, this connector will be covered by a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap. NOTE: If you are using a graphics card that supports dual monitors, use the y-cable that came with your computer. Connect a serial device, such as a handheld device, to the serial port. The default designations are COM1 for serial connector 1 and COM2 for serial connector 2. For more information, see your online User's Guide. 5 6 line-out connector line-in/microphone connector USB 2.0 connectors (6) video connector 7 8 9 serial connector 12 Quick Reference Guide book.book Page 13 Wednesday, August 16, 2006 3:18 PM Desktop Computer -- Front View 1 2 3 11 1 10 9 8 7 6 5 4 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User's Guide for more information about booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards. 2 3 LAN indicator light power button This light indicates that a LAN (local area network) connection is established. Press this button to turn on the computer. NOTICE: To avoid losing data, do not turn off the computer by pressing the power button. Instead, perform an operating system shutdown. See "Before You Begin" on page 25 for more information. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 4 Dell badge This badge can be rotated to match the orientation of your computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge. Quick Reference Guide 13 book.book Page 14 Wednesday, August 16, 2006 3:18 PM 5 power light The power light illuminates and blinks or remains solid to indicate different operating states: · No light -- The computer is turned off. · Steady green -- The computer is in a normal operating state. · Blinking green -- The computer is in a power-saving mode. · Blinking or solid amber -- See your online User's Guide. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see your online User's Guide. See "System Lights" on page 49 for a description of light codes that can help you troubleshoot problems with your computer. 6 7 8 9 10 11 diagnostic lights hard-drive activity light headphone connector microphone connector 3.5-inch drive bay 5.25-inch drive bay Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 50. This light flickers when the hard drive is being accessed. Use the headphone connector to attach headphones and most kinds of speakers. Use the microphone connector to attach a microphone. Can contain an optional floppy drive or optional Media Card Reader. Can contain an optical drive. Insert a CD or DVD (if supported) into this drive. Desktop Computer -- Back View 1 2 3 4 5 6 14 Quick Reference Guide book.book Page 15 Wednesday, August 16, 2006 3:18 PM 1 2 3 4