D10-200 ................................................................................................................ DIRECTV® Receiver User's Guide DIRECTV, Inc. 2230E Imperial Hwy El Segundo, CA 90245 Telephone: 1 800 DIRECTV (347-3288) ............. Owner's Manual MF68-00333A-01 Warning! Important Safety Instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELEC TRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates high voltage is present inside. It is dangerous to make any kind of contact with any inside part of this product. This symbol alerts you that important literature concerning operation and maintenance have been included with this product. Important Safety Information Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not install near any heat sources such as radiators, heat registers, or other apparatus (including amplifiers) that produce heat. 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an elec trician for replacement of the obsolete outlet. 10) Protect the power cord from being walked on or pinched particu larly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories specified by the manufacturer. 12) Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When used, caution when moving the cart/apparatus combination to avoid injury from tip-over. 13) Unplug this apparatus during lightning storms or when unused for long periods of time. 14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 1) 2) 3) 4) 5) 6) 7) 8) Note to CATV system installer: This reminder is provided to call CATV system installer's attention to Article 820-40 of the National Electrical Code that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. Caution: Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Caution: To prevent electric shock, match the wide blade of plug to the wide slot, and fully insert the plug. Important: One Federal Court has held that unauthorized recording of copyrighted TV programs is an infringement of U.S. copyright laws. To prevent damage which may result in fire or electric shock hazard, do not expose this appliance to rain or moisture. Always be careful when using this product. To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in mind when installing, using, and maintaining your DIRECTV® Receiver. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference that may cause undesired operation. This satellite receiver provides display of television closed captioning in accordance with §15.119 of the FCC rules. Note you should use the Telephone line cord which is supplied with the machine. If you are replacing it with the other vendor's part, it should be minimum AWG #26 or larger gage. 2 3 Notices Attention Telephone Line Interruption A continuous land-based phone line connection is required for DIRECTV® Pay Per View functionality and DIRECTV subscriptions. Any calls generated by the DIRECTV® Receiver are toll free. These calls are typically made in the middle of the night; your phone is in use for approximately 30 seconds. NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Program Recording Restrictions All other taping is expressly prohibited. Some programming may not be taped. An additional taping fee may be applied. Call your program provider for details. Owner's Record The model number, serial numbers and Receiver ID are located on the rear panel of the DIRECTV® Receiver. The number for the Access Card is on the back of the card and on the carton label. Record these numbers for reference when calling your sales or service representative regarding this product. Model Number: ____________________________________ Serial Number: ____________________________________ Access Card Number: _______________________________ Receiver ID: ________________________________________ Customer Support For DIRECTV® Programming For subscription information, or to resolve problems related to programming, call: DIRECTV at 1-800-DIRECTV (1-800-347-3288) or visit the DIRECTV Web site (DIRECTV.com). For Installation To arrange for the installation of your DIRECTV® Receiver, call the dealer from whom you purchased your system. For Hardware To resolve problems related to this DIRECTV® Receiver, call DIRECTV customer support at 1-800-347-3288. Trademark and copyright statements ©2004 DIRECTV, Inc. DIRECTV and the Cyclone Design logo are registered trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners. Macrovision Information This equipment incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology is granted by Macrovision for home and other limited DBS IRD pay per view uses only. Reverse engineering or disassembly is prohibited. 4 5 Limited 90 Day Warranty DIRECTV warrants your DIRECTV® Receiver (Model Number: D10-200) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of purchase. WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV® RECEIVER AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY. · Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. · A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. · A product used for commercial or institutional purposes. · DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. · The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information. MAKE SURE YOU KEEP... Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product. WHAT IS COVERED? Warranty coverage begins the day you purchase the product. For ninety (90) days from the purchase date, at the option of DIRECTV, the DIRECTV® Receiver will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of purchase, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. BEFORE REQUESTING REPAIR SERVICE... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. TO GET WARRANTY SERVICE... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV (347-3288). A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details. TO GET OUT-OF-WARRANTY SERVICE... To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV (347-3288) for information on the possibility of and any costs for repair or replacement of out-of-warranty products. WHAT IS EXCLUDED? Your warranty does NOT cover: · Labor charges for installation or setup of the product. · Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. · Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. · Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. · Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications "hacks" or utilizing service access or "back doors" will void this limited warranty. 6 REMEMBER... Record the model and serial numbers found on the product below. MODEL # _____________________________________________ SERIAL # _____________________________________________ 7 ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV® RECEIVER. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV® RECEIVER. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE ...