User manual DIRECTV D10-200

D10-200 ................................................................................................................ DIRECTV® Receiver User's Guide DIRECTV, Inc. 2230E Imperial Hwy El Segundo, CA 90245 Telephone: 1 800 DIRECTV (347-3288) ............. Owner's Manual MF68-00333A-01 Warning! Important Safety Instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELEC TRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates high voltage is present inside. It is dangerous to make any kind of contact with any inside part of this product. This symbol alerts you that important literature concerning operation and maintenance have been included with this product. Important Safety Information Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not install near any heat sources such as radiators, heat registers, or other apparatus (including amplifiers) that produce heat. 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an elec trician for replacement of the obsolete outlet. 10) Protect the power cord from being walked on or pinched particu larly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories specified by the manufacturer. 12) Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When used, caution when moving the cart/apparatus combination to avoid injury from tip-over. 13) Unplug this apparatus during lightning storms or when unused for long periods of time. 14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 1) 2) 3) 4) 5) 6) 7) 8) Note to CATV system installer: This reminder is provided to call CATV system installer's attention to Article 820-40 of the National Electrical Code that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. Caution: Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Caution: To prevent electric shock, match the wide blade of plug to the wide slot, and fully insert the plug. Important: One Federal Court has held that unauthorized recording of copyrighted TV programs is an infringement of U.S. copyright laws. To prevent damage which may result in fire or electric shock hazard, do not expose this appliance to rain or moisture. Always be careful when using this product. To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in mind when installing, using, and maintaining your DIRECTV® Receiver. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference that may cause undesired operation. This satellite receiver provides display of television closed captioning in accordance with §15.119 of the FCC rules. Note you should use the Telephone line cord which is supplied with the machine. If you are replacing it with the other vendor's part, it should be minimum AWG #26 or larger gage. 2 3 Notices Attention Telephone Line Interruption A continuous land-based phone line connection is required for DIRECTV® Pay Per View functionality and DIRECTV subscriptions. Any calls generated by the DIRECTV® Receiver are toll free. These calls are typically made in the middle of the night; your phone is in use for approximately 30 seconds. NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Program Recording Restrictions All other taping is expressly prohibited. Some programming may not be taped. An additional taping fee may be applied. Call your program provider for details. Owner's Record The model number, serial numbers and Receiver ID are located on the rear panel of the DIRECTV® Receiver. The number for the Access Card is on the back of the card and on the carton label. Record these numbers for reference when calling your sales or service representative regarding this product. Model Number: ____________________________________ Serial Number: ____________________________________ Access Card Number: _______________________________ Receiver ID: ________________________________________ Customer Support For DIRECTV® Programming For subscription information, or to resolve problems related to programming, call: DIRECTV at 1-800-DIRECTV (1-800-347-3288) or visit the DIRECTV Web site (DIRECTV.com). For Installation To arrange for the installation of your DIRECTV® Receiver, call the dealer from whom you purchased your system. For Hardware To resolve problems related to this DIRECTV® Receiver, call DIRECTV customer support at 1-800-347-3288. Trademark and copyright statements ©2004 DIRECTV, Inc. DIRECTV and the Cyclone Design logo are registered trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners. Macrovision Information This equipment incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology is granted by Macrovision for home and other limited DBS IRD pay per view uses only. Reverse engineering or disassembly is prohibited. 4 5 Limited 90 Day Warranty DIRECTV warrants your DIRECTV® Receiver (Model Number: D10-200) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of purchase. WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV® RECEIVER AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY. · Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. · A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. · A product used for commercial or institutional purposes. · DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. · The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information. MAKE SURE YOU KEEP... Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product. WHAT IS COVERED? Warranty coverage begins the day you purchase the product. For ninety (90) days from the purchase date, at the option of DIRECTV, the DIRECTV® Receiver will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of purchase, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. BEFORE REQUESTING REPAIR SERVICE... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. TO GET WARRANTY SERVICE... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV (347-3288). A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details. TO GET OUT-OF-WARRANTY SERVICE... To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV (347-3288) for information on the possibility of and any costs for repair or replacement of out-of-warranty products. WHAT IS EXCLUDED? Your warranty does NOT cover: · Labor charges for installation or setup of the product. · Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. · Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. · Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. · Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications "hacks" or utilizing service access or "back doors" will void this limited warranty. 6 REMEMBER... Record the model and serial numbers found on the product below. MODEL # _____________________________________________ SERIAL # _____________________________________________ 7 ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV® RECEIVER. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV® RECEIVER. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV (347-3288) FCC Information Declaration of Conformity--Standards to which Conformity is declared: FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV (347-3288) · Trade Name: DIRECTV · Type of Equipment: DIRECTV® Receiver · Model Number: D10-200 Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. Your DIRECTV® Receiver complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving satellite dish antenna. · Increase the separation between the equipment and the DIRECTV® Receiver. · Connect the equipment into an outlet on a circuit different from that to which the DIRECTV® Receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." This booklet is available from the U.S. Government Printing Office, Washington, DC. To meet FCC requirement, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device. This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV® Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV (347-3288) DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. 8 9 DIRECTV PROTECTION PLAN Protect your DIRECTV® System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers all the components of your DIRECTV System, giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV® entertainment. SIGN UP FOR THE DIRECTV PROTECTION PLAN TODAY If you have standard DIRECTV Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or call 1-800-DIRECTV. 1. SIGN IN with your user name and password, or click on the "Register now" link and go through the easy steps, then continue with Step 2. 2. SELECT Option B, and then click the "Next" button at the bottom of the page. 3. SCROLL down to Step 3 (Add Additional Services) and SELECT "DIRECTV PROTECTION PLAN," then CLICK on the "Next" button. 4. REVIEW your change and CLICK on the "Accept These Changes" button. If you have a DIRECTV® DVR, DIRECTV HD Receiver, or DIRECTV Receiver with UltimateTV Service, please call 1-800-DIRECTV to sign up. The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations apply. Full terms and conditions will be mailed to you prior to service billing and are available at DIRECTV.com. *A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR or Ultimate TV equipment, or $400 for HD equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days. The plan will provide a return box for the defective equipment and even pick up the shipping costs. You'll receive replacement equipment in about 72 hours. DIRECTV PROTECTION PLAN BENEFITS Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your entire DIRECTV System, including: In home service calls when needed Power surge related repairs Cables, switches, and associated wiring throughout home Dish antenna realignments Receiver replacements *including advanced product* Defective remote control replacements 24-hour Technical Support All parts and labor for repair Get ALL THAT FOR JUST $5.99 a month for accounts with standard DIRECTV Receivers and only $7.99 a month for accounts with DIRECTV® DVR, DIRECTV HD Receivers, or DIRECTV Receivers with UltimateTV Service. This one low monthly fee covers every DIRECTV component and receiver on your account. 10 11 TA B L E OF CONTENTS TA B L E OF CONTENTS Chapter 1: Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Front panel controls and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Back of the DIRECTV® Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Installing the batteries in the remote control . . . . . . . . . . . . . . . . . . .17 Inserting the Access Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Chapter 5: User profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 User profiles basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Editing user profile names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Editing channel lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Setting ratings limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Allowing or blocking pay per view purchases . . . . . . . . . . . . . . . . .65 Setting a pay per view spending limit . . . . . . . . . . . . . . . . . . . . . . .66 Setting the screen color and translucency . . . . . . . . . . . . . . . . . . . .67 Setting the current user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Locking and unlocking your DIRECTV® System . . . . . . . . . . . . . . . . .68 Chapter 2: Setting up and connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Before making connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Jacks and cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Connecting your DIRECTV® Receiver . . . . . . . . . . . . . . . . . . . . . . . .22 Turning on the DIRECTV® Receiver for the first time . . . . . . . . . . . . . .32 Memorizing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Acquiring the correct dish pointing angles . . . . . . . . . . . . . . . . . . . .33 Checking the satellite signal strength . . . . . . . . . . . . . . . . . . . . . . . .34 Setting the dish type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Using Auto Detection to set the dish type . . . . . . . . . . . . . . . . . . . . .36 Testing the DIRECTV® Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Testing the Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Activating your DIRECTV account . . . . . . . . . . . . . . . . . . . . . . . . . .39 Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Chapter 6: Settings, preferences, and upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Reading your mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Setting system preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Reviewing and controlling Caller ID . . . . . . . . . . . . . . . . . . . . . . . .73 Setting the Local Time options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Installing a new Access Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Viewing important information and a list of features supported by your DIRECTV® Receiver . . . . . . . . . . . . . . . . . . . . . .77 Viewing information on automatic system upgrades . . . . . . . . . . . .77 Testing the DIRECTV® Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Chapter 3: Watching TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Remote control overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Changing channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Getting information on the TV program you are watching . . . . . . . .42 Finding out what's on: the Guide . . . . . . . . . . . . . . . . . . . . . . . . . .45 Searching for programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Choosing an alternate audio format for a program . . . . . . . . . . . . .50 Pay per view programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Chapter 7: Programming the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Programming the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Operating a device with your programmed remote control . . . . . . .81 Code lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Appendix: Troubleshooting and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Chapter 4: Program reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Scheduling program reminders . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Reviewing and modifying reminders . . . . . . . . . . . . . . . . . . . . . . . .57 12 13 1 CHAPTER 1 Getting started 1 CHAPTER 1 Getting started Chapter 1: Getting started This chapter tells you everything you need to know before you start setting up and using your DIRECTV® Receiver. It includes information on: Box contents Front panel controls and lights Back of the DIRECTV® Receiver Installing the batteries in the remote control Inserting the Access Card Front panel controls and lights Box contents Welcome! The first step in setting up your DIRECTV® Receiver is to unpack the box and familiarize yourself with its contents. If you are missing any items, contact your dealer. OE POWER OE ´ ¨ ^ Ø " ' Turns your receiver on and Standby. ´ Remote Control Sensor Point your remote control at this sensor when operating your receiver. GUIDE Displays the on-screen Program Guide. < DIRECTV® Receiver > ¨ MENU Displays the Main Menu. ^ UP/DOWN, LEFT/RIGHT These buttons navigate left, right, up, or down in the on-screen Guide and menu system. Ø SELECT Selects a highlighted item in the on-screen Guide and menu system. AA batteries RJ-11 Telephone cord ACTIVE Access Card Push this button to search for a program. Owner's manual " INFO Displays TV program information. ' RESET Resets your Receiver. Access Card slot This slot holds the Access Card (which allows you to view DIRECTV® programming). Remote control S-Video cable A/V cable Power cord 14 15 1 CHAPTER 1 Getting started 1 CHAPTER 1 Getting started Back of the DIRECTV® Receiver Installing the batteries in the remote control You've unpacked the receiver and reviewed its front and back panels. Now it's time to start setting up. The first step is to install the batteries in your remote control. 1 OE ´ ¨^Ø " ' Unlatch the battery compartment cover on the back of remote control. 2 OE SATELLITE IN The RG-6 cable from the satellite dish connects to this jack. Insert 2 AA batteries as shown, making sure the + and ­ ends of each battery line up with the corresponding marks in the battery compartment. ´ LOW SPEED DATA Service only. (Not available to users) OUT TO TV Using an RF coaxial cable, this jack connects the DIRECTV Receiver to your TV or VCR. 3 Snap the cover back onto the remote control. ¨ OFF AIR IN The cable from an off-air TV antenna (not from the satellite dish) connects to this jack. ^ CH 3, 4 Switch This switch sets the channel for viewing the TV Out signal on your TV. Ø S-VIDEO OUT This jack connects your DIRECTV Receiver to a TV or VCR that accepts S-Video input. VIDEO OUT Using a standard video cable, this jack connects your DIRECTV Receiver to your TV or VCR. " AUDIO OUT Using standard stereo audio cables, these jacks connect the DIRECTV Receiver to your TV or VCR. ' PHONE JACK A telephone line connected to this jack allows you to order pay per view programming. POWER This jack plugs in the AC mains power cord. The input AC voltage range is 120V-, 60Hz supply. 16 17 1 CHAPTER 1 Getting started 2 CHAPTER 2 Setting up and connecting Inserting the Access Card The next step is to insert your Access Card into your receiver. (You will not be able to view DIRECTV® programming unless the Access Card is properly inserted into the DIRECTV® Receiver.) For some receivers, the card may already be inserted when you unpack the box. Chapter 2: Setting up and connecting This chapter explains how to setup and start using your DIRECTV® Receiver. Contents include: Before making connections Jacks and cables Connecting your DIRECTV® Receiver Turning on the DIRECTV® Receiver for the first time Memorizing Channels Acquiring the correct dish pointing angles Checking the satellite signal strength Setting the dish type Using Auto Detection to set the dish type Testing the DIRECTV® Receiver Testing the Signal Strength Activating your DIRECTV account Upgrades 1 2 Locate the ACCESS CARD slot. The slot is located on the front of the DIRECTV® Receiver. Insert the Access Card. Make sure the side with the bar code is facing down, and the arrow is pointing away from you. The Access Card should only be removed when replacing the card with a new one provided by DIRECTV or your program provider. Before making connections Access Card (Top view) The next step is to make the necessary connections. Before you begin, please note the following important safety and setup tips. Protect your components from power surges Always turn off and unplug your DIRECTV® Receiver, TV, and any other components before connecting or disconnecting any of the cables. Position all cables correctly to avoid audio hum or interference After connecting the components, please run the audio/video cables along the side of the TV set, rather than straight down the back of the TV. Make sure that all cables are plugged or screwed tightly into their jacks. Please make sure that all antennas and cables are properly grounded. Whenever possible, route audio and video cables away from power cords. Protect your components from overheating Do not block ventilation holes in the top of the DIRECTV® Receiver, or any other components. Make sure to position the components so that air can circulate freely. If you are positioning the components in a stand or rack, make sure to allow for proper ventilation. Do not stack components. If you have a stereo amplifier or receiver as a system component, please place it on the top shelf or top rack so that hot air rising from it will not flow around other components. Make strong connections Make sure you securely connect cables when making connections. When a tight fit makes a secure connection difficult, you can sometimes make it easier by gently twisting the cable-end while pushing it onto the jack. (Important: never twist S-Video -- it has specially shaped ends that must be correctly oriented before connecting.) 18 19 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Jacks and cables The illustrations in this section show the various types of jacks and cables used to connect your DIRECTV® Receiver. ANTENNA terminals (cable not included) Use OFF-AIR IN terminals to receive a signal from VHF/UHF antennas or your cable system using an RG-6 coaxial cable. SATELLITE IN terminals can be used to connect Satellite dish input. Telephone jack and cord The Phone Line jack and the included telephone cord connect your DIRECTV® Receiver to a phone line. If your home does not have RJ-11 type phone jacks, please contact your phone company to get one installed. A continuous land-based phone line connection is required for DIRECTV® Pay Per View functionality and DIRECTV subscriptions. Any calls generated by the DIRECTV® Receiver are toll-free. These calls are typically made in the middle of the night; your phone is in use for approximately 30 seconds. Connect the coaxial cable to the Antenna In jack on your TV and to the TV OUT jack. S-Video jack and cable S-Video cables and jacks are used to connect to TVs, VCRs, and other video devices equipped with S-Video input jacks. S-Video connections provide a high-quality TV picture (better than RCA-type A/V jacks and cables). S-Video connectors must be correctly aligned before you can plug in the cable. Maximum resolution via this jack is 480i. (This cable carries the video signal only; use with audio cables for the audio signal.) Audio/Video out jacks and cables (RCA-type) Use these jacks and cables to connect your receiver to a TV, VCR, or to other components such as a stereo receiver or amplifier. The Video out jacks provide a basic quality composite video signal using RCA-type cables. Audio jacks can be used to connect the DIRECTV® Receiver to an A/V receiver. The audio/video jacks on the back of the receiver and the audio/video cable connectors are color coded (yellow for video, red for right audio, and white for left audio). 20 21 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Connecting your DIRECTV® Receiver Your DIRECTV Receiver supports a variety of connection possibilities to ensure that it is compatible with whatever type of TV, VCR, or A/V receiver you might have. This manual describes five different setup possibilities in detail. The one that is right for you depends on what type of A/V equipment you have in addition to your DIRECTV Receiver. To get the best audio and video possible with your particular set of A/V equipment, use these pages to choose the connection option that most closely matches your situation. Connection option A: DIRECTV Receiver to TV with RF cable only If connection option A best matches your needs, follow these steps: Option A: DIRECTV Receiver to TV with RF cable only Option A is the most simple setup option. If you are not planning on using a VCR and your TV has no A/V connectors, use this option. (See page 23 for details) Option B: DIRECTV Receiver to TV with A/V cables Option B is also for people not planning on using a VCR, but this option improves the sound and video quality by making the connections using A/V cables. If you are not planning to use a VCR, but your TV does have RCA-type A/V input jacks, use connection Option B. (See page 24 for details) 1 2 3 4 5 6 Make sure your TV and DIRECTV Receiver are turned off and unplugged. Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver. Connect the coaxial cable running from your cable TV system or off-air TV antenna to the OFF-AIR IN jack on the back of the DIRECTV Receiver. Connect the supplied phone cord to a telephone wall jack and to the Phone Line jack on the back of the DIRECTV Receiver. (Optional) Connect the coaxial cable to the Antenna In jack on your TV and to the TV OUT jack on the back of the DIRECTV Receiver. Plug in the power cords for your DIRECTV Receiver and TV. Option C: DIRECTV Receiver to TV and VCR with RF cables only Option C is the simplest connection option that includes a VCR. If you want to connect your DIRECTV Receiver to a TV and VCR, and your TV or VCR does not have A/V jacks, use connection Option C. (See page 26 for details) To watch DIRECTV® programming To watch DIRECTV® programming, tune your TV to channel 3 or 4 (depending on the position of the CH 3/4 switch on the back of your DIRECTV Receiver). Channel 3 is the default setting. NOTE DIRECTV Receiver : Turned ON Ant signal : Turned OFF (STBY) Option D: DIRECTV Receiver to TV and VCR with A/V cables Option D also allows you to connect the DIRECTV Receiver to a TV and VCR, but Option D provides improved sound and video quality over Option C. If you are planning to connect your DIRECTV Receiver to a TV and VCR which both have A/V jacks, use connection Option D. (See page 28 for details) Option E: DIRECTV Receiver to TV and A/V receiver Option E shows you how to connect the DIRECTV Receiver to an A/V system that includes an A/V receiver. If you plan to use an A/V receiver with your DIRECTV Receiver and TV, use connection Option E. (See page 30 for details) DIRECTV Receiver 22 TV 23 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Connection option B: To watch DIRECTV® programming Set your TV to the appropriate input mode. This is a setting on your TV usually controlled by a Video, Input, or Mode button. See the manual for your TV for instructions. DIRECTV Receiver to TV with A/V cables If connection option B best matches your needs, follow these steps: 1 2 3 4 5 6 7 Make sure your TV and DIRECTV Receiver are turned off and unplugged. Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver. Connect the supplied phone cord to a telephone wall jack and to the Phone Line jack on the back of the DIRECTV Receiver. Matching like colors, connect the supplied A/V cable to the AUDIO OUT and VIDEO OUT jacks on the back of the DIRECTV Receiver. Connect the other ends of the A/V cables to the audio and video input jacks on your TV. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your TV (video out to video in, left audio out to left audio in, right audio out to right audio in). (Optional) if your TV has an S-Video input jack, connect one end of an S-Video cable to the S-VIDEO jack on the back of the DIRECTV Receiver. Connect the other end of this cable to the S-Video In jack on the back of your TV. This step is optional; it provides improved picture quality on some TVs. Plug in the power cords for your DIRECTV Receiver and TV. DIRECTV Receiver TV 24 25 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Connection option C: To watch DIRECTV® programming With your VCR in TV mode or powered off, tune your TV to channel 3 or 4 (depending on the position of the CH 3/4 switch on the back of your DIRECTV Receiver). Channel 3 is the default setting. The position of the CH 3/4 switch on your DIRECTV Receiver should match the setting of the similar CH 3/4 switch on your VCR. DIRECTV Receiver to TV and VCR with RF cables only If connection option C best matches your needs, follow these steps: 1 2 3 4 5 6 7 Make sure your TV, VCR, and DIRECTV Receiver are turned off and unplugged. Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver. Connect the coaxial cable running from your cable TV system or off-air TV antenna to the OFF-AIR IN jack on the back of the DIRECTV Receiver. Connect the supplied phone cord to a telephone wall jack and to the Phone Line jack on the back of the DIRECTV Receiver. Connect one end of the coaxial cable to the TV OUT connector on the back of the DIRECTV Receiver. Connect the other end of this cable to the Antenna In jack on your VCR. Connect one end of another coaxial cable (not included) to the TV OUT RF jack on the back of your VCR. Connect the other end of this cable to the Antenna In jack on the back of your TV. Plug in the power cords for your DIRECTV Receiver and TV. DIRECTV Receiver VCR TV 26 27 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Connection option D: To watch DIRECTV® programming Set your TV to the appropriate input mode. (This is a setting on your TV usually controlled by a Video, Input, or Mode button. See your TV manual for help.) Also make sure your VCR is turned on. DIRECTV Receiver to TV and VCR with A/V cables If connection option D best matches your needs, follow these steps: 1 2 3 4 5 6 7 8 Make sure your TV, VCR, and DIRECTV Receiver are turned off and unplugged. Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver. Connect the supplied phone cord to a telephone wall jack and to the Phone Line jack on the back of the DIRECTV Receiver. Matching like colors, connect the supplied A/V cables to the AUDIO OUT and VIDEO OUT jacks on the back of the DIRECTV Receiver. Connect the other ends of these A/V cables to the audio and video input jacks on your VCR. Be sure to connect the A/V jacks on the DIRECTV Receiver to corresponding inputs on your VCR (video out to video in, left audio out to left audio in, right audio out to right audio in). Matching like colors, connect another set of A/V cables (not included) to the other set of audio and video output jacks on the back of the DIRECTV Receiver. Connect the other ends of these cables to the audio and video input jacks on your TV. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your TV. (Optional) if your TV and VCR both have S-Video jacks, you can also make the S-Video connections shown in the illustration. This step is optional; it provides improved picture quality. Plug in the power cords for your TV, VCR, and DIRECTV Receiver. DIRECTV Receiver VCR TV 28 29 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Connection option E: To watch DIRECTV® programming Set your A/V receiver and TV to the appropriate input mode. See the manuals for your A/V receiver and TV for instructions.) DIRECTV Receiver to TV and A/V receiver If connection option E best matches your needs, follow these steps: 1 2 3 4 5 6 7 8 9 Make sure your TV, A/V receiver, and DIRECTV Receiver are turned off and unplugged. Connect the RG-6 coaxial cable running from your satellite dish to the SATELLITE IN jack on the back of your DIRECTV Receiver. Connect the coaxial cable running from your cable TV system or off-air TV antenna to the OFF-AIR IN jack on the back of the DIRECTV Receiver. Connect the supplied phone cord to a telephone wall jack and to the Phone Line jack on the back of the DIRECTV Receiver. Matching like colors, connect the supplied A/V cable to the AUDIO OUT and VIDEO OUT jacks on the back of the DIRECTV Receiver. Connect the other ends of the A/V cables to appropriate audio and video input jacks on your A/V receiver. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your A/V receiver (video out to video in, left audio out to left audio in, right audio out to right audio in). Connect another set of A/V cables (not included) to the second set of audio and video output jacks on the back of the DIRECTV Receiver. Connect the other ends of these A/V cables to the appropriate audio and video input jacks on your TV. Be sure to connect the outputs on the DIRECTV Receiver to corresponding inputs on your TV. (Optional) if your TV and A/V receiver both have S-Video jacks, you can also make the S-Video connections shown in the illustration. This step is optional; it provides improved picture quality. Plug in the power cords for your TV, A/V receiver, and DIRECTV Receiver. DIRECTV Receiver A/V Receiver 10 TV 30 31 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Turning on the DIRECTV® Receiver for the first time You have completed the connection steps and are ready to start using your DIRECTV® Receiver. The first step is to turn on the DIRECTV® Receiver. Acquiring the correct dish pointing angles The Dish Pointing menu item in the Set Dish menu allows you to find out exactly how to point your satellite dish by entering your ZIP code. If you have not yet successfully aligned your satellite dish, or if you need to realign it, follow these instructions to find the exact angles you should use to point your dish: 1 2 Turn on your TV and set it to display the signal from your DIRECTV® Receiver. If you connected the DIRECTV® Receiver to video input jacks on your TV, you will need to set your TV to display the input from these jacks. Usually this is done by pressing a Video, Input, or Mode button on your TV's remote control. (See the manual for your TV if you need help.) Press the PWR button on the DIRECTV Receiver's remote control or POWER on the front of the DIRECTV Receiver. If this is the first time you have turned on your DIRECTV® Receiver, it will take a few moments to acquire the program guide from the satellite. During this process, the Progress screen appears. When the program guide has been fully acquired, the Progress screen clears and the TV screen is displayed. You are ready to continue setting up your DIRECTV System. Memorizing Channels If your DIRECTV® Receiver is able to acquire the program guide and display TV programs, your satellite dish is setup and working. You can skip ahead to the section on Setting the dish type. If your DIRECTV® Receiver cannot acquire the program guide, and you intend to watch DIRECTV® programming, you may need to adjust the way your satellite dish is installed. To do this, first make sure your TV and DIRECTV® Receiver are turned on and connected to each other properly. Then follow the instructions below to use your DIRECTV® Receiver's Menu system to set up your satellite dish. The Installation option in the Setup menu provides access to a variety of important setup controls. The first of these is the Set Dish menu. The Set Dish menu allows you to: Acquire the exact azimuth, elevation, and tilt angles to help you point your dish accurately based on your ZIP code. Check the setup of your satellite dish using an on-screen signal meter. Set the dish type (to tell your DIRECTV® Receiver what kind of satellite dish you are using). Set your dish type automatically. 1 2 3 4 5 6 7 8 Press the MENU button on your remote control. The Main menu appears. Highlight the Setup menu item, then press the SELECT button. The Setup menu appears. Highlight the Installation menu item, then press the SELECT button. The Installation menu appears. Highlight the Set Dish menu item, then press the SELECT button. The Set Dish menu appears. Highlight the Dish Pointing menu item, then press the SELECT button. The Dish Pointing screen appears. Use the right-arrow button on your remote control to highlight the space for the first digit in the ZIP code. Use the 0 - 9 buttons on your remote control to enter your five-digit ZIP code. When you have entered all five digits, the screen updates to display the correct azimuth, elevation, and (for oval dish types only) tilt. Azimuth refers to the left-to-right angle to which you should point your dish. Elevation refers to the up-and-down angle to which you should point your dish. Tilt (for oval dishes only) refers to the amount off-horizontal you should twist the dish on its axis. Write down these numbers and use them to accurately point your satellite dish. To return to the Set Dish menu, press the BACK button on your remote control. To exit the Menu system, press the EXIT button on your remote control. The sections that follow detail each of these procedures. 32 33 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Checking the satellite signal strength The Signal Meter allows you to check the strength of the signal from the satellite to your satellite dish. This is useful while setting up your satellite dish, and while troubleshooting any reception problems you may encounter. Satellite signal strength can be affected by how accurately you have pointed the satellite dish, and by any obstructions between the satellite and the satellite dish (tree limbs, for example). Setting the dish type To function properly, your DIRECTV® Receiver needs to know what type of satellite dish you are using. You can specify the dish type using the instructions here, or you can follow the steps on page 36 to use the Auto Detection menu item to automatically set the dish type. To check your satellite signal strength, follow these steps: To manually set the dish type: 1 2 3 4 5 Press the MENU button on your remote control. 1 Highlight the Setup menu item, then press the SELECT button. Highlight the Installation menu item, then press the SELECT button. If the Progress screen (shown here) is on your TV screen, select Installation by pressing the SELECT button. If this screen is not displayed, access the Main Menu by pressing the MENU button on your remote control. Then use the arrow buttons on your remote control to highlight the Setup menu, and press the SELECT button. Then highlight the Installation menu, and press the SELECT button. The Installation menu appears. Highlight the Set Dish menu item, then press the SELECT button. The Set Dish menu appears. Highlight the Set Dish menu item, then press the SELECT button. Highlight the DIRECTV Satellite Signal Meter menu item, then press the SELECT button. The DIRECTV Satellite Signal Meter screen appears. The signal meter starts checking the satellite signal strength immediately. The signal strength (from 0-to-100%) is indicated at the bottom of the screen. The DIRECTV Satellite Signal Meter screen allows you to check signal strengths from different Satellites, and different Transponders. Transponders are the equipment on satellites that receive the signal from the earth-based program providers and relay it back to earth to your satellite dish. Different transponders handle the signals for different TV channels. When setting up your satellite dish, you should try to maximize the signal strength across all of the satellites and transponders. To check the signal strength for different transponders, highlight the on-screen Transponder option, then use the up- and down-arrow buttons to change the setting. The signal meter updates to show you the signal strength for the new transponder. 2 3 4 5 6 7 Highlight the Select Dish Type menu item, then press the SELECT button. The Select Dish Type screen appears. Use the right-arrow button on your remote control to highlight the Dish Type option on the Select Dish Type screen. Use the up- and down-arrow buttons on your remote control to display the dish type you are using (Round, Oval-2, Oval-3). As you display each dish type, the on-screen pictures update showing you what each of these dish types look like. A message appears warning you that your DIRECTV® Receiver needs to reboot (turn itself off and on) for the Dish Type setting to take effect. When you have displayed the correct dish type, use the right-arrow button on your remote control to highlight the on-screen SELECT button, then press the SELECT button. To change the Dish Type to the new setting, highlight the on-screen SELECT button, then press the SELECT button. To leave the Dish Type setting unchanged, highlight the on-screen Cancel button, and press the SELECT button. 6 After you select the on-screen SELECT button, the DIRECTV® Receiver will reboot. 34 35 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Using Auto Detection to set the dish type To function properly, your DIRECTV® Receiver needs to know what type of satellite dish you are using. You can specify the dish type using the instructions on page 35, or you can follow the steps below to use the Auto Detection menu item to automatically set the dish type. Before you can use Auto Detection to set the dish-type, the dish must be correctly aligned and the DIRECTV® Receiver must be receiving a strong signal from the satellite (that is, signal-lock must be established). To check the satellite signal, use the signal meter -- see page 34 for details. Testing the DIRECTV® Receiver The System Test feature allows you to quickly check the status of the satellite signal, your Access Card, Receiver ID, LNB Output, your phone line Connection, Audio Detect, and LNB Voltage and connection. This is helpful while troubleshooting any problem you may experience with your DIRECTV® Receiver. To start the System Test, follow these steps: 1 2 3 4 5 Press the MENU button on your remote control. Highlight the Setup menu item, then press the SELECT button. Highlight the Installation menu item, then press the SELECT button. Highlight the Set Dish menu item, then press the SELECT button. 1 2 3 4 Press the MENU button on your remote control. Highlight the Setup menu item, then press the SELECT button. Highlight the System menu item, then press the SELECT button. Highlight the Auto Detection menu item, then press the SELECT button. The Auto Detection screen appears. The DIRECTV® Receiver starts attempting to identify the dish type. You can stop the detection process by pressing the left-arrow button or SELECT button. Once the dish type has been identified, a screen appears telling you what type of satellite dish you have. NOTE The dish type detected could not be selected in the current menu. To change the dish type, refer to "Setting the dish type" on the previous page. Highlight the System Test menu item, then press the SELECT button. The System Test screen appears. The test will begin as soon as the screen appears. Results are displayed in a moment. If the test discovers a problem with the satellite tuning, check that the satellite dish is pointed properly, and that nothing is obstructing the direct view to the satellite. If the test discovers a problem with the Access Card, check that the card is properly inserted. (See Inserting the Access Card in Chapter 1 for details.) If the test discovers a problem with the Receiver ID, contact an authorized call center. NOTE The Receiver ID is printed on the rear panel of your receiver and consists of twelve digits. If the test discovers a problem with the LNB output, check an antenna signal operates before contacting an authorized call center. For problems with the phone line connection, be sure that the DIRECTV® Receiver is connected to a phone line, and that the phone line is working. (Try plugging a telephone into the line you are using for the DIRECTV® Receiver; check to see if the phone gets a dial tone. If so, the line is working.) Audio Detect is a routine that checks the cable connection of the audio output ports. "Stereo" is displayed when both left and right ports are connected, and "Mono" when either one of the ports or both is not connected. 5 36 When you have finished the System test, you can run the test again using the on-screen Test Again button, exit the Menu system by pressing the EXIT button on your remote control, or use the arrow keys to highlight on-screen BACK button, then press the SELECT button to return to the System menu. 37 2 CHAPTER 2 Setting up and connecting 2 CHAPTER 2 Setting up and connecting Testing the Signal Strength The DIRECTV Receiver shall have a matrix that shows the signal strength of all transponders per orbital position in one table. This matrix is in addition to showing the signal strength of each active transponder individually in the system setup menu. Activating your DIRECTV account After you have installed and connected the the satellite dish and DIRECTV® Receiver, you must contact your service provider to create an account. To order programming from DIRECTV, please call 1-800-DIRECTV (1-800-347-3288). Check with your retailer or visit DIRECTV.com for information on availability of local channels from DIRECTV in your area. DIRECTV® programming is provided in accordance with the terms and conditions of the DIRECTV Customer Agreement, which is provided at DIRECTV.com or with your first DIRECTV bill. Activation of programming may be subject to credit approval and requires valid service address, social security number and/or major credit card. Deposit or prepayment may be required. Programming subject to change. You must be physically located in the U.S. to receive DIRECTV service. DIRECTV services not available outside the U.S. DIRECTV programming is sold separately and independently of DIRECTV® System hardware. A valid programming subscription is required to operate DIRECTV System hardware. To start the Signal Strength test, follow these steps: 1 2 3 4 Press the MENU button on your remote control. Highlight the Setup menu item, then press the SELECT button. Highlight the System menu item, then press the SELECT button. Highlight the Signal Strength Test Matrix item, then press the SELECT button. The Signal Strength Test Matrix screen appears. The test will begin as soon as the screen appears. Results are displayed in a moment. NOTE Transponders that are inactive shall have "n/a" in place of a signal strength number. Upgrades Your digital satellite receiver is able to receive upgrades or modifications to some of its features and functions. These modifications will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an upgrade or modification is sent, you may experience a disruption in reception for a minute or two. Your reception should return to normal after the modification is complete. Your receiver must be plugged in to receive any upgrades. Do not unplug your receiver while an upgrade is in progress. Please consult the System Upgrades menu item (in the System section of the Setup menu) to find a schedule of upgrades or modifications planned by DIRECTV. 5 When you have finished the Signal Strength Test, you can run the test again using the on-screen Test Again button, exit the Menu system by pressing the EXIT button on your remote control, or use the arrow keys to highlight on-screen BACK button, then press the SELECT button to return to the System menu. 38 39 3 CHAPTER 3 Watching TV 3 CHAPTER 3 Watching TV VOL +/Adjust the volume level of your TV (once the remote control has been programmed). You can control the volume when in TV or VCR model. Chapter 3: Watching TV This chapter covers all of the things you can do with the Program Guides and other features that let you control the way you watch TV. Specifically, it contains information on: Remote control overview Changing channels Adjusting the volume Getting information on the TV program you are watching Finding out what's on: the Guide Searching for programs Choosing an alternate audio format for a program Pay per view programs Slide Switch Tells the current state of your remote control. Selects a target device to be controlled i.e., TV, VCR, DVD,DIRECTV. It works only after the remote control has been programmed. Channel/page up/down Change channels on your DIRECTV Receiver or your TV. Also used to move page up or down. TV INPUT Press this button to switch the TV between its video input modes. PWR Turns the device you are controlling on or off. MUTE Press to temporarily cut off the sound. TV POWER (ON/OFF) Turn the TV Power on of off. PREV Return to the channel you were last watching. VCR Control buttons Operate your VCR with the Play, Rewind, Fast-Forward. Number and delimiter buttons (0-9,-) Press the number buttons to tune to a channel or to enter numbers on Menu screens. Press the delimiter button (-) to separate parts of a number. Remote control overview Here is a quick review of the buttons on your DIRECTV® Receiver's remote control. Before your DIRECTV Receiver's remote control can operate your TV, VCR, DVD player, or other device, you must first program the remote control to operate that device. See Chapter 7: Programming the remote control. GUIDE Press to view the on-screen Program Guide. ENTER While using the on-screen menus, press ENTER to activate (or change) a particular item. ACTIVE Press this button to search for a program listing in the Guide. LIST Displays the program reminder in the Timer. Slide Switch EXIT Exit any Guide or Menu screen and return to the TV program you were watching. SELECT VCR Control Buttons Select highlighted items in the on-screen Menu or Guide. Up/Down/Left/Right arrows These buttons move the highlight to any on-screen Guide or Menu section. BACK Return to a previous menu. MENU Press this button to display the on-screen Menu. INFO Display the channel banner and information about the current program. Color buttons Not used in this model. 40 41 3 CHAPTER 3 Watching TV 3 CHAPTER 3 Watching TV Changing channels All available channels from any of these sources will appear in the Guide, and can be tuned in using the CHAN .../ buttons and the 0 - 9 number buttons on your remote control. The Channel Banners that appear on the screen as you change channels (or when you press the INFO button) indicate the signal type for the program you are watching. Satellite indicates the program on the current channel is being received through your satellite dish. The Full Channel Banner The Channel Banner provides quick information as you button channels on your DIRECTV® Receiver. If you want to see information about the channel you are currently watching, simply press the INFO button on your DIRECTV® Receiver's remote control. Pressing the INFO button displays the Full Channel Banner. The Full Channel Banner displays all the information in the Channel Banner, plus more details about the program. For example, the Full Channel Banner for a movie might display the category for the movie (drama, comedy, action/adventure, etc.), the cast, the year it was released, and a short description of the plot. You can clear the Full Channel Banner from your screen by pressing the EXIT button on your remote control. To change the channel you are watching: 1 2 Press the CHAN ... button on the remote control to tune to a higher channel number. Press the CHAN button to tune to a lower channel number. Enter a channel number directly with the 0 - 9 number buttons. After entering a number, press the SELECT button or wait a few seconds for the system to tune to the new channel. Adjusting the volume To adjust the volume while watching DIRECTV programming, you simply press the VOL + button on the remote control to increase the volume or the VOL - button to decrease the volume. In order for the DIRECTV® Receiver's remote control to adjust your TV's volume setting, you will have to program the remote control to operate your TV. (See Chapter 7: Programming the remote control.) Information icons In addition to the basic channel and program information contained in the Channel Banners (program title, channel name, rating, etc.), there are a set of information icons. These icons tell you more about the program you are watching and about the status of your DIRECTV® Receiver. Here are descriptions of each icon: Multi-language This icon appears when additional audio tracks are available. Getting information on the TV program you are watching Your DIRECTV® Receiver provides several layers of information about the TV programs you watch. Locked This icon appears when the system is locked. The Channel Banner As you change channels you will see a Channel Banner on each channel you tune to. After a few seconds, the Channel Banner disappears. If you want to clear it right away, press the EXIT button on your remote control. The Channel Banner provides the following information: Channel number and name Program title Current time and date Signal type and Current user profile audio format