User manual DIRECTV D11

Safety & Care Safety & Care WARNING To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product: · The " bolt of lightning" indicates un-insulated material within your unit may cause an electrical shock. For the safety of everyone in your household, please do not remove product covering. · The "exclamation point" calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN ! CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Important Safety Instructions 1) 2) 3) 4) 5) 6) 7) Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. TIP We highly recommend plugging the DIRECTV Receiver into a surge protector to prevent damage from fluctuations in your power supply. Safety & Care 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories specified by the manufacturer. 12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13) Unplug this apparatus during lightning storms or when unused for long periods of time. 14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. · CAUTION: Avoid moisture to reduce the risk of fire or electric shock. The DIRECTV Receiver should not be used near water (for example, kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the receiver, and do not place vases or other vessels containing liquid on top of it. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical. Safety & Care iii Safety & Care · Ensure proper ventilation -- the vent slots on the DIRECTV Receiver must be left uncovered to allow proper airflow to the unit. Blocking the airflow to the unit could impair performance or IMPORTANT: Be sure not to place your DIRECTV Receiver near anything WET or HOT! damage your receiver and other components. · Do not stack electronic components or other objects on top of the DIRECTV Receiver. Also, do not stack the receiver on top of a "hot component" such as an audio power amplifier. · Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet. Use of a surge protector is also recommended. · Don't overload power outlets or extension cords, which can result in the risk of fire or shock. It's also important to use only the type of power source indicated on the marking label or in this manual. · To prevent electrical shock, this apparatus shall be connected to a mains socket outlet with a protective earthing and fully inserted. · Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also, place Audio/Video (A/V) cables to the sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them away from A/V cables as much as possible. · Never insert objects of any kind into any openings in the DIRECTV Receiver (other than the DIRECTV® Access Card as detailed in this chapter). · Place it on a flat, hard surface -- do not operate the DIRECTV Receiver on a carpet or other padded surface. · Always unplug your DIRECTV Receiver before moving it. iv Safety & Care Safety & Care · Always unplug the DIRECTV Receiver, TV and other equipment before you connect or disconnect any cables. · Leave the main power connector accessible the mains connector at the back of the unit in case of emergency shutdown · CAUTION: Electric Shock -- never attempt to disassemble the DIRECTV Receiver yourself; always take it to a qualified service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks, and incorrect reassembly can cause shock when receiver is subsequently used. Attempted self-repair may also void your warranty. Changes or modifications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could void the user's authority to operate the equipment. · Do not drop your DIRECTV Receiver and always move it with care. · Have your DIRECTV Receiver professionally serviced (do not attempt to service it yourself) · Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. For your information: The identification sticker can be located underneath or on the back of your receiver. The telecommunication network voltage used is the category number 3. Important Important: This device incorporates an anticopy process technology that is protected by U.S. patents and other intellectual property rights. The anticopy process is licensed for non-commercial, home use only. Reverse engineering or disassembly is prohibited. Unauthorized changes or modifi cations to this equipment may void the user's authority to operate it. Safety & Care v Great TV viewing is in your hands! A good way to begin learning about your DIRECTV System is to familiarize yourself with the remote control. You'll find further details throughout the User Guide relating to specific functions. ® Keys in the shaded area below can be programmed to function with your VCR, DVD player or stand-alone DVR unit. Changes remote to control other equipment, for example, a DVD Changes the "source" -- the piece of equipment whose signal is displayed on your TV MODE SWITCH Turns other equipment on and off, as selected with MODE switch AV1 TV INPUT POWER TV INPUT STOP REPLAY REWIND AV2 TV TV POWER Turns your TV and DIRECTV Receiver on and off TV POWER ON/OFF ADVANCE PLAY FFWD PWR ON OFF Navigating 101 You'll find you can get around nearly all onscreen menus the same simple way. 4Highlight... a menu or button by using the ARROW keys (up, down, left and right). 4Choose it... by pressing SELECT while the item is highlighted. Note: Don't worry about getting stuck in a menu. You can always press EXIT to return to video. R PAUSE Displays the DIRECTV Interactive Home Page-- local weather and more! Displays the onscreen program Guide RECORD ACTIVE LIST ACTIVE GU Displays your To Do List LIST E EX ID IT GUIDE BA CK SELECT EXIT Exits any menu and returns to last channel viewed Move highlight to items in any direction needed ARROWS MENU INF O Selects any highlighted item Takes you to the screen you visited previously Displays a compact menu of settings and services In Guide, jumps 12 hours back; other functions vary -- look for onscreen hints In Guide, jumps 12 hours forward; other functions vary -- look for onscreen hints Raises or lowers volume SELECT BACK Displays info for a highlighted or fullscreen program In live TV, displays the Mini Guide; other functions vary -- look for onscreen hints INFO MENU BLUE Quick Tip To place batteries in your remote control: 1. Remove cover from the battery compartment by sliding it downward. 2. Insert 2 AA batteries (supplied), matching the positive (+) and negative (­) at each end. 3. Slide the cover back on to complete installation. To program your remote control: 1. See "Programming Your Remote Control" on page 20. RED VOL CHAN PAGE YELLOW MUTE PREV GREEN In fullscreen TV, cycles through alternate audio tracks; other functions vary -- look for onscreen hints 1 4 GHI 2 ABC 3 DEF VOLUME MUTE 5 JKL 6 MNO In live TV, changes channel up or down; in a menu, such as the Guide, scrolls page up or down Tunes to last channel viewed Activates number entries quickly CHAN/PAGE PREV 7 PQRS 8 TUV 9 WXYZ Toggles sound volume on/off Tune to a channel directly; also input numbers and letters when needed in onscreen menus NUMBER KEYS & DASH 0 DASH ENTER ENTER Contents Chapter 1 ­ Getting Started Welcome ..................................................................................................................................... 2 Making the Right Connections .................................................................................................. 3 Hardware Reference .................................................................................................................... 4 Getting Familiar ......................................................................................................................... 7 Choose Your Setup.................................................................................................................... 10 Guided Setup & Activation ...................................................................................................... 18 Programming Your Remote Control ......................................................................................... 20 Chapter 2 ­ What's On Watching TV ............................................................................................................................ 24 The Guide ................................................................................................................................. 26 Autotune ................................................................................................................................... 28 Pay Per View ............................................................................................................................. 30 viii viii Section Title Contents Chapter 3 ­ The Quick Menu Using the Quick Menu ............................................................................................................. 32 Settings ..................................................................................................................................... 32 Audio Options .......................................................................................................................... 34 Category Sort ............................................................................................................................ 35 Pay Per View ............................................................................................................................. 35 Find By ..................................................................................................................................... 36 Date & Time ............................................................................................................................ 37 Favorites .................................................................................................................................... 37 Caller ID & Messages ............................................................................................................... 39 Parental Controls ...................................................................................................................... 40 Chapter 4 ­ Other Information Troubleshooting ........................................................................................................................ 46 Limited 90-Day Warranty ........................................................................................................ 55 Product Information ................................................................................................................. 60 DIRECTV PROTECTION PLAN ......................................................................................... 61 FCC Customer Information ..................................................................................................... 63 Index ......................................................................................................................................... 67 Chapter 1 ix ix x Chapter 1 2 Welcome 3 Making the Right Connections 4 Hardware Reference 7 Getting Familiar 10 Choose Your Setup 18 Guided Setup & Activation 20 Programming Your Remote Control Getting Started Welcome TIP You can find additional information and the latest updates at DIRECTV.com. With its astounding variety of channels and choices, crisp digital-quality picture and sound and one-of-a-kind sports and events... DIRECTV ® service offers everything you'd want in your television experience. With the DIRECTV Receiver you can expect more than ever before, with access to over 225 channels, including over 30 premium movie channels, with all the convenience of DIRECTV service. DIRECTV ® Pay Per View offers a handy choice in recent hit movies, plus exciting live sports, concerts and specials. There's exclusive sports subscriptions for every taste and team. Even access to 36 commercial-free music channels! To deliver this unique programming and enhance your entertainment experience, the DIRECTV ® System has been designed to be simple and user-friendly. You'll find that most features are selfexplanatory, with onscreen directions to lead you through them. So, welcome to the family. 2 Welcome Safety & Care Making the Right Connections When you are ready to connect your DIRECTV® Receiver and your other components, whether you're having your system professionally installed or handling it yourself, be sure to read over the following few pages to familiarize yourself with some important tips for safety and care. Before you begin Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide. (Professional installation is highly recommended.) Your dish needs to be mounted in a position where it has access to the satellite signals, and RG-6 coaxial cables must be run into the room(s) where your receiver(s) will be located. If you choose to install the dish yourself, see the separate instruction manual that came with your satellite dish antenna. Package Contents The following items are included with your DIRECTV Receiver: 4 A/V cables (RCA type) 4 S-Video cable 4 Phone cord 4 Power cord 4 Access card 4 User Guide 4 Remote Control & batteries Chapter 1 3 Getting Started Hardware Reference General Satellite Dish Antenna This is your "dish" and related hardware, affi xed to your roof or other surface, which picks up the broadcast signals from our satellites. DIRECTV Receiver (or Satellite Receiver) Your DIRECTV Receiver picks up the signal from your satellite dish antenna and translates it into viewable TV programming. Access Card Contains information about your DIRECTV® service. It must be properly inserted for your receiver to DIRECTV work and to activate your programming. 4 Hardware Reference Hardware Reference Cables & Connections Best Video: S-Video Jack and Cable S-Video jacks and cables provide the best picture quality. You will still need to connect the left and right audio cables to the TV, or optical audio cable to your stereo, because the S-Video cable only carries the picture signal, not sound. Audio/Video (A/V) Jack and Cable Audio/Video (A/V) cables provide very good picture quality and stereo sound, and should be used if your TV does not have S-Video jacks. The DIRECTV Receiver's A/V jacks are color coded (yellow for video, red for right audio and white for left audio). If your TV has only one input for audio (mono), connect it to the left (white) audio jack on the DIRECTV Receiver. R L S-Video Jack Video RF Jack and Coaxial Cable (F-type) RF jacks and coaxial cables provide good picture and mono sound quality. They should be used if A/V connections are not available on your TV. RF jacks are used to connect to your TV and satellite dish, off-air antenna and cable feed connections. The RF jacks on the receiver are labeled SATELLITE IN, OFF-AIR IN and OUT TO TV. Note: Be sure to use RG-6 coaxial cable when connecting from the satellite dish to the DIRECTV Receiver. RF Jack Chapter 1 5 Getting Started Telephone Jack and Cord The telephone line cord is required to connect your DIRECTV Receiver to a land-based telephone line if you choose to subscribe to DIRECTV programming. The phone line connection is used to periodically call DIRECTV. You will need an RJ11-type modulator jack (the most common type Phone Jack of phone jack). Note: Do not connect your receiver to a digital PBX phone system -- doing so may permanently damage your equipment and void your warranty. Note: Not all cables come with your digital satellite receiver; you may need to purchase additional cables depending on your setup. 6 Cables & Connections Helpful Hardware Reference Getting Familiar Getting Familiar DIRECTV Receiver Front Panel 1 1) 2) 3) 4) 5) 6) 7) 8) 9) 2 3 4 5 6 5 7 8 9 POWER ­ Turns your DIRECTV Receiver on or off. Your DIRECTV Receiver still tunes and receives messages when powered off. REMOTE SENSOR ­ The infrared sensor picks up commands from the remote control. GUIDE ­ Displays the onscreen program guide. MENU ­ Brings up the Quick Menu to access settings and services. ARROWS ­ Move the onscreen highlight up, down, left or right. SELECT ­ Selects the item highlighted. ACTIVE ­ Displays the DIRECTV Interactive Home Page--local weather and more! INFO ­ Displays channel banner or info to a highlighted program or channel cell. DOOR PANEL ­ The access card slot and RESET button are located behind the door panel. Chapter 1 7 7 Getting Started Insert your DIRECTV Access Card Locate the access card that came packed with your DIRECTV Receiver materials and insert the card, SELECT Acti ve In fo facing upward, fully into the slot. DIRECTV Receiver Rear Panel 1 2 3 4 5 6 7 8 9 10 Your equipment may not look exactly like the model illustrated. 1) SATELLITE IN ­ Use to connect the DIRECTV Receiver to the satellite dish antenna. 2) OUT TO TV ­ Connects the DIRECTV Receiver to your TV or VCR using RF coaxial cable. This jack provides the most basic connection, carrying good sound and video quality. 3) OFF-AIR IN ­ Connect a standard TV antenna or cable feed to the DIRECTV Receiver using this jack. You can then switch between the DIRECTV Receiver's signal and the TV/cable feed. 4) 3/4 CHANNEL SWITCH ­ Allows users to choose the channel that is not used in your area (3 or 4) when the receiver is connected to TV using RF coaxial cable from the DIRECTV Receiver's OUT TO TV. 8 Getting Familiar Getting Familiar 5) S-VIDEO ­ Provides the best picture quality, better than VIDEO RCA-type or RF coaxial cable jacks. If your TV has an S-Video jack, use it along with the audio jacks (S-Video only carries picture information, not sound) to connect to your TV. 6) VIDEO (Yellow) ­ Provides better picture quality than the OUT TO TV jack. Connect the second RCA-type composite VIDEO jack to another device, such as a VCR. You must also connect the AUDIO cables when using the VIDEO connection. 7) AUDIO (R-Red and L-White) ­ Audio cables offer better sound quality than RF coaxial cables. You can connect a second set of audio cables to another component, such as a VCR or stereo. 8) USB PORT ­ For future use. 9) PHONE ­ Connects the DIRECTV Receiver to a telephone wall jack. We require a land-based telephone connection to communicate periodically with your DIRECTV Receiver. 10) POWER ­ Connects the DIRECTV Receiver to an electrical outlet. We recommend you use a surge protector to safeguard your DIRECTV Receiver from power spikes. Chapter 1 9 Getting Started Choose Your Setup TIP There are several ways to connect your receiver to match your particular equipment setup and to gain When working with cables, be sure to connect corresponding outputs and inputs (Video OUT to Video IN, Right Audio OUT to Right Audio IN, etc.). Never connect an IN to an IN or an OUT to an OUT. optimum signal quality. The basic steps are as follows: · Connect the satellite dish cable to your receiver. · Connect the receiver audio and video to your TV or VCR. · If you connected the receiver to a VCR, connect the VCR to your TV. · Connect the receiver to a telephone line. · Plug in all power cords. The following pages give detailed instructions on the types of connections you can make, depending on the equipment you have, in order to get the best picture and sound quality. Note that the back IN panels of your TV and other equipment may not exactly match those illustrated. OUT All A/V jacks and inputs are color coded. Always match the color of the plug to the same color of the jack. Connecting Your DIRECTV Receiver to the Satellite Dish Connect the RG-6 RF coaxial cable from your satellite dish to the jack labeled SATELLITE IN on the DIRECTV Receiver. 10 10 Choose Your Setup Choose Your Setup Connecting Your DIRECTV Receiver to your TV or VCR Depending on the connections on the back of your TV or VCR, you have the following options: · S-Video & A/V Audio Connection (Best Quality) · A/V Connection (Better Quality) · RF Coaxial Connection (Good Quality) These connections are described on the following pages. Note NOTE: To obtain optimum picture quality, make sure the receiver is connected directly to the TV. Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality, particularly when viewing copy-protected programming. Chapter 1 11 11 Getting Started S-Video & A/V Audio Connection (Best Quality) Using the S-Video cable, connect one end to the S-VIDEO output jack on the DIRECTV Receiver and the other end to the S-Video input jack on the TV. Using the A/V cable, connect the white and red plugs from one end of the A/V cable to the AUDIO L (white) and R (red) jacks on the back of the DIRECTV Receiver. Connect the plugs from other end of the A/V cable to the corresponding audio input jacks on your TV or VCR. Do not plug the video (yellow) into either the DIRECTV Receiver or the TV. If hooking up a VCR, use another A/V cable to connect the white and red plugs from one end of the A/V cable to the audio L (white) and R (red) and video (yellow) output jacks on the back of the VCR. Connect the plugs from the other end of the A/V cable to the corresponding input jacks on your TV. Then, use another A/V cable to connect the white and red plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) OUTPUT jacks on the back of the DIRECTV Receiver. Connect the plugs from other end of the A/V cable to the corresponding input jacks on your VCR. Now, continue on page 16, "Connecting Your DIRECTV Receiver to Your Telephone Line." 12 12 Choose Your Setup Choose Your Setup BEST QUALITY Television CONNECTION ­ S-Video & A/V Audio The back panels of your equipment may not look exactly like those illustrated. DIRECTV® Receiver Chapter 1 13 Getting Started A/V Connection (Better Quality) Using the A/V cable, connect the white, red and yellow plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) output jacks on the back of the DIRECTV Receiver. Connect the other end of the A/V cable to the corresponding A/V input jacks on your TV. If hooking up a VCR, using another A/V cable, connect the white, red and yellow plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) output jacks on the back of the DIRECTV Receiver. Connect the other end of the A/V cable to the corresponding input jacks on your VCR. Then, run an A/V cable from the VCR's A/V output to the TV's A/V inputs. This will allow you to watch videotapes. NOTE: If your TV only has one set of A/V input jacks, this connection can also be made by running a RF cable from the VCR's out to TV jack, to the TV's antenna in jack. Now, continue on page 16, "Connecting Your DIRECTV Receiver to Your Telephone Line." TIP To switch between watching your VCR and watching video from your receiver, you may need to program the INPUT key on your DIRECTV remote. (See page 20 for info.) Some TVs also have a MENU button that allows you to change the video source using an onscreen menu. If you have trouble changing the video source, refer to the instructions that came with your TV. Note 14 14 Choose Your Setup If your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV Receiver to make the connection. Choose Your Setup VERY GOOD QUALITY Television CONNECTION ­ A/V The back panels of your equipment may not look exactly like those illustrated. DIRECTV® Receiver Chapter 1 15 15 Getting Started RF Coaxial Connection (Good Quality) TIP To switch between watching your VCR and watching video from your receiver, you may need to program the INPUT key on your DIRECTV remote. (See page 20 for info.) Some TVs also have a MENU button that allows you to change the video source using an onscreen menu. If you have trouble changing the video source, refer to the instructions that came with your TV. Using an RF coaxial cable, connect one end to the OUT TO TV jack on the DIRECTV Receiver and the other end to the antenna in jack on the TV or VCR. If hooking up a VCR, use another RF coaxial cable to connect one end to the out to TV jack on the VCR and the other end to the antenna in jack on the TV. Set the 3/4 switch on the back of the DIRECTV Receiver to the "blank" local channel for in your area. For example, if you have a local Channel 3 in your area, then move the 3/4 switch to Channel 4. If you have a local Channel 4, then set the switch to Channel 3. To watch DIRECTV programming, tune your TV to Channel 3 or 4 (depending on the position of the 3/4 switch in step 3 above). Connecting Your DIRECTV Receiver to Your Telephone Line Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the back of the DIRECTV Receiver. Completing the Connections Plug all power cords into electrical sockets. Note NOTE: The Good Quality connection can also be made using A/V cables if your VCR has A/V inputs. To connect using the A/V cables, connect the audio L (white), R (red) and video (yellow) plugs from one end of the A/V cable to the AUDIO 1 L and R and VIDEO 1 jacks on the back of the DIRECTV Receiver. Connect the other end of the A/V cable to the corresponding jacks on your VCR. 16 16 Choose Your Setup Choose Your Setup GOOD QUALITY Television CONNECTION ­ RF Coaxial The back panels of your equipment may not look exactly like those illustrated. DIRECTV® Receiver Chapter 1 17 Getting Started Guided Setup & Activation Now that your receiver and equipment are all hooked up and plugged in, you're ready to finish all the details to begin receiving your DIRECTV service. 1) Make sure the MODE SWITCH on the remote control is set to DIRECTV. 2) Press TV POWER ON. The DIRECTV Receiver will turn on. 3) The first screen will allow you to select a language. Using the arrow keys on the remote control, move to the language you prefer and press SELECT. 4) You will see a Welcome screen. MENU TIP You may decide to set up, change or adjust some of the settings later. When you're ready, press MENU on your remote, press SELECT on Settings then select Setup. SELECT Now, let us lead the way... Simply follow the onscreen directions to complete your setup functions. If you've installed your satellite dish and system yourself, you'll be guided though various functions for optimizing your signal and setup -- including positioning your dish and a system test. If, like most people, you had your system professionally installed, these functions already have been completed. Important In order to protect your TV screen from burn-in (a side-effect caused when a stationary image is displayed for too long), the DIRECTV Receiver interface automatically goes into screen saver mode, and displays a black screen with a moving logo when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV. To dismiss the screen saver and return to what you were doing, press any key on the remote. Burn-in may cause permanent damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV. 18 18 Guided Setup & Activation Guided Setup & Activation After these setup procedures are complete, you'll see the Satellite Data Acquisition screen, as the receiver gathers information from the satellite for the onscreen program guide. Next, you'll be given the opportunity to set up your phone connection, as well as program your remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and you'll be ready to watch in no time! Activate Your DIRECTV Service Once all the setup processes are complete, all that's left to do is activate your DIRECTV service. Before you make the call, be sure to: 4 Tune to Channel 100 and be sure you're picking up a satellite signal (DIRECTV channel). 4 Have on hand your service address, social security number and a valid major credit card. 4 Note your access card and receiver ID numbers (find these by pressing MENU, then go to Settings and press SELECT. Then go to Setup and press SELECT. Highlight Info & Test and press SELECT. When you're ready, just call 1-800-DIRECTV (1-800-347-3288) and pick the programming package that's right for you. Chapter 1 19 Getting Started Programming Your Remote Control You can program the DIRECTV remote control to operate your TV power, volume and mute, additional equipment such as a DVD, VCR, stereo, or second TV or DIRECTV Receiver. 1) 3) Press MENU to display the Quick Menu. Highlight Setup and press SELECT. 2) Highlight Settings and press SELECT. 4) Press SELECT on Remote in the left menu. 5) Follow the onscreen instructions to program your remote for your TV or additional equipment (AV1 and AV2). Once your remote is programmed to work with your TV, the VOL and MUTE key control the TV regardless of the slide switch position. If you would like to change the VOL and MUTE to work with another component, you can. Simply set up your remote to work with the component, and then move the slide switch to the position you would like to lock the VOL and MUTE keys to. Point the remote away from your DIRECTV Receiver and press and hold MUTE and SELECT until the light near the slide switch blinks twice (about 5 seconds). Enter 9-9-3. The light will blink twice, indicating the VOL and MUTE are now locked to the chosen component, no matter what position the slide switch is in. 20 20 Programming Your Remote Control Programming Your Remote Control Section Title Factory Defaults To reset all the functions of the remote control to the factory defaults, follow these steps: 1) Point the remote away from your DIRECTV Receiver and components. Press and hold MUTE and SELECT until the light above the slide switch on the remote flashes twice (about 5 seconds). 2) Enter 9-8-1. The light on the remote will flash twice, indicating you have cleared AV1, AV2 and TV modes. Chapter 1 21 21 Getting Started 22 Chapter 1 Chapter 2 24 Watching TV 26 The Guide 28 Autotune 30 Pay Per View What's On TIP Use the Channel Lineup (included in your Welcome package) to get familiar with our channel numbers. Watching TV Now that everything's set up, you're ready to grab your remote and start surfing! With the MODE switch to the left (under the DIRECTV logo), press TV POWER ON. To access the channel of your choice, simply key in its numbers on your remote (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away). You can also navigate to different channels through the Guide, covered in detail starting on page 26. Keep in mind, either way, you'll only be able to access those channels in your chosen DIRECTV® programming package. Use the black keys on the left side of your remote control to adjust volume up or down (VOL) or mute the sound (MUTE). The black keys on the right side can take you to the next channel numerically up or down (CHAN), or jump to the previous channel you watched (PREV). 24 Watching TV Watching TV The Channel Banner Any time you tune to a channel, you'll see the channel banner appear across the top of the screen. This banner displays the following useful information: 1) Current date & time 2) DIRECTV Channel ­ Channel logo, number and call letters of the station you're currently viewing. 3) Program ­ Program title, stop and start time and rating of the current program. 4) Current Favorites ­ Favorite Channels list currently in use. 5) Audio options ­ Two states: bright and dim. If displayed brightly, alternate audio options are available. 6) Messages ­ Two states: bright and dim. If displayed brightly, there are new DIRECTV messages in Caller ID & Messages. 7) Parental Controls ­ Parental Controls lock status. Three states: Locked, unlocked and temporarily unlocked. To see program details at any time press INFO on your remote (press a second time to clear). Select More Info button to see additional options. 1 23 4 567 The channel banner gives you info on the channel and show you are currently watching. Music Channels Your DIRECTV service includes dozens of enjoyable, continuous, commercial-free music channels with something for every taste. Tune to these just as you would to any channel. You'll see a special Channel Banner that initially displays the channel description (for example, "Alternative," "Today's Country"). As each song is played, its info will appear in the banner, including song title, artist and record company.. Chapter 2 25 What's On The Guide Overview of the DIRECTV Advanced Program Guide® The Guide displays listings of current and upcoming programs for up to 3.5 days in advance. Find out what's on (now or later), change the channel, find and purchase a pay per view movie or event, or search for a program you're interested in. Icons you may see in the Guide: TIP Press the GUIDE key twice to skip GU ID E 4 4 ­ Broadcast in letterbox (16:9 or widescreen) format ­ All Day Ticket Pay Per View showings (pay once, watch all day) the Category Sort screen. 26 The Guide The Guide Getting Around in the Guide Press the GUIDE key on your remote, then choose how you want to fi lter the Guide. Select All Channels, or channels in a specific category. E GU ID ACTIV E LIST EX IT SELECT Moving through the Guide is simple: 4 The UP, DOWN, LEFT and RIGHT arrow keys move you through listings and time slots. Highlight a program or channel cell to view its description. 4 Use the CHAN key up or down to scroll a full page. 4 Press the RED or GREEN keys to move forward or back in time. 4 To tune to a program that is on now, highlight the program and press SELECT. Selecting a future program displays program information. 4 Press INFO when you've highlighted a show in the Guide to view a more in-depth description and options. Pressing INFO when you've highlighted the channel name displays the channel's listing for up to 3.5 days. 4 Press SELECT when you've highlighted a channel cell (far left) to view that channel in the TV window. 4 Press MENU to see Guide options, change your Favorites list, or jump to a desired date and time. BA CK MENU O INF Highlight an item by using the arrow keys to move LEFT, RIGHT, UP or DOWN. Press SELECT to access the information or channel. Chapter 2 27 What's On Autotune An even better way to catch all your favorites Autotune is a great way to see your favorite programs on your schedule. You won't miss your favorite series because it moved to a different day or time, or miss your team's playoff game because you had to work late. Just set a program to autotune and your DIRECTV® Receiver will tune to it automatically when it starts. To schedule a program for autotuning with specific options: 1) Highlight a program that interests you and press INFO. 2) Highlight and select Autotune. A screen is displayed where you can set Autotune options for that program. Follow the onscreen instructions to set the program to autotune as you wish. 3) Select the Set Autotune button, then OK on the confirmation screen. If a program you select to autotune conflicts with another program, you will be notified of the conflict at the time and given a choice of which autotune to cancel. 28 Autotune Autotune Changing Autotune Options/Canceling an Autotune Once you have scheduled a program to autotune, you can change the autotune options or cancel the autotune by selecting the program in the Guide or the To Do List (press LIST); then, select the Autotune item in the left menu, and follow the onscreen instructions to change the program's options or cancel the Autotune completely. You can change the following Autotune options: · For all programs, you can extend Autotune start and stop times (for example, start 1 minute before the program; stop 5 minutes after the scheduled end of the program). · For programs with multiple episodes, you can select whether to Autotune first run programs and repeats or just first runs. Recording to VCR To record a program on your VCR, make sure you've connected your VCR properly to your DIRECTV Receiver, then set up your VCR to record at the same time as a scheduled autotune and you're set. See your VCR User's Guide for information on how to set it up for scheduled or manual recording. Chapter 2 29 What's On Pay Per View The Latest Movies, 24 Hours a Day You don't have to go out for the best and biggest movies and special events! Recent hits and events like sports, comedy and more are available 24 hours a day on DIRECTV® Pay Per View. You'll find them listed in the Guide in the 100s, with previews on channel 100. Tune to a pay per view program or press INFO on a highlighted pay per view program. Select a Buy TIP You can also order DIRECTV Pay Per View movies and events on the Internet at DIRECTV.com or over the phone at 1-800-531-5000. Keep in mind, though, there is an ordering fee for those purchases placed over the phone. option and follow the onscreen instructions. As long as your receiver has been connected to a landbased phone line, you can use your remote to order. You'll get a reminder a few minutes before the pay per view's start time. You can cancel your pay per view order for any reason as long as none of the program has been viewed. Press LIST to display the To Do List. Press SELECT on the Purchase item in the left menu. Select the desired program and follow the onscreen instructions. 30 Pay Per View Chapter 3 32 Using the Quick Menu 32 Settings 35 Audio Options 36 Category Sort 36 Pay Per View 37 Find By 38 Date & Time 38 Favorites 39 Caller ID & Messages 40 Parental Controls The Quick Menu Using the Quick Menu Press MENU on your remote to easily access DIRECTV features. Once the Quick Menu is displayed, use the UP and DOWN arrows to highlight a desired menu item, then press SELECT to access that item. Some menu items will display a submenu, others will take you directly to a new screen. To remove the Quick Menu at any time, press MENU again. Settings Selecting Settings in the Quick Menu displays a submenu of items that lets you customize, adjust and keep track of your DIRECTV viewing experience. Setup The Setup item in the Quick Menu displays the Setup screen, where you can access the Info & Test, Satellite Setup, Remote Setup, Audio Setup, Display Setup, Access Card and System Reset screens. 32 Using the Quick Menu Settings Info & Test The System Info option lets you view the current system information. The System Test option lets you run a test on the tuner, access card, receiver ID and phone line. Satellite This option is useful if your DIRECTV® Receiver has lost signal strength, or you need to realign your satellite dish. Access Card Follow the onscreen directions to replace your access card. You will need your old and new access cards to complete this process. (Note: DIRECTV will provide new access cards and instructions when necessary.) Reset From here you can restart the receiver, reset to factory defaults, or reset everything. Scheduler This feature gives you an overview of and access to all the programs you've set to Autotune or purchase. Chapter 3 33 The Quick Menu Favorites Check the current status of your Favorites list(s) by clicking here, and make changes if you like. See page 38 for more details. Parental Controls Check the current restrictions of your Parental Controls by clicking here, and make any adjustments. See page 40 for more details. 34 Favorites Audio Options Audio Options Some programs have alternate audio available (such as other language tracks or Dolby Digital). This option only appears in the Quick Menu over Live TV when the current program has alternate audio. You can set the default so that whenever a program has alternate audio available, it automatically plays this audio, or you can change the alternate audio temporarily for the program you are watching. In either case, press MENU while in Live TV, then: To change the default audio, from the Quick Menu, select Settings, select Setup, then select Audio in the left menu and follow the onscreen instructions. To temporarily change the audio, from the Quick Menu, select Audio Options, then select the audio track you prefer. Once the program is over or you change the channel, the audio will change back to the default setting. Chapter 3 35 The Quick Menu Category Sort This feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies, Sports or News. While in the Guide, from the Quick Menu, select Category Sort. To further narrow your search, select the category you want, then select a subcategory if you wish. To quickly move through the Category Search results, use the RED or GREEN key on your remote to advance or reverse in 90minute increments. Press GUIDE to return to the regular Guide, or EXIT to return to live TV. Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category. While in the Guide, press MENU, then select Pay Per View. You will see three choices for sorting the listings. Choose All to display all current pay per view programs. Movies will give you listings of all current movies available. Pick Special Events to see specific events such as sports, comedy specials and more. The Guide will update with matching programs. 36 Category Sort Find By Find By Would you like to locate a particular program, movie or sports event you want to see -- even shows starring a favorite actor, or games with your favorite team? Find by offers some easy ways to spot just what you want to watch. Press MENU, then select Find by. You can find a program by Title, Person, Keyword or Channel. Your search will be quicker if you narrow your search by selecting subcategories; just follow the onscreen instructions. Once you've found a program you're after, all you have to do is highlight and select the title to display when the program is on. Recent Finds If you'd like to repeat a previous search, select Recent Finds, then select your search to view matching programs. Note Keep in mind, when you search with Find by, only those programs slated to air within the Guide's number of days of programming supported by your receiver will appear on your list. Chapter 3 37 The Quick Menu Date & Time This option gives you a convenient way to look several days ahead in the Guide, without having to scroll through pages of programs. Favorites Favorites allows you to set up special, customized Guide that shows only those channels you choose. So you can have easy access to the channels you like best, or perhaps a grouping of family channels just for the kids. When you're using a Favorites list, the Guide will only display those channels you've chosen -- and you'll also only see those channels when you change channels using CHAN UP/ DOWN on your remote. Keep in mind, no matter what Favorites list you're currently using, you can still always access any channel you receive by keying in its channel number on your remote. You can also edit or delete a list at any time. 38 Date & Time Caller ID & Messages Caller ID & Messages This feature lets you get messages from DIRECTV. If you have Caller ID service*, you can also view phone calls you've received or turn call notification on or off. Press MENU to display the Quick Menu, select Caller ID & Msgs, then select Edit Settings. Select either Caller ID or Messages from the left menu, as desired. Caller ID The Call Log tab displays up to 25 recent incoming calls. Highlight and select a name to delete that listing from your log. The Notification tab lets you turn the notification feature on or off. When the Notification option is on, you'll see a notice on your TV screen whenever a call comes in. Note * You must subscribe to Caller ID service through your local telephone company, and your DIRECTV Receiver must be connected to a phone line. Chapter 3 39 The Quick Menu DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you. Simply highlight and select a message in the list to read, then you'll have the choice to keep or delete it. The messages icon will appear brightly on your channel banner whenever there's any new or unread message in your Inbox. Parental Controls Parental Controls enables parents to place certain restrictions on just who's watching what, and require a passcode to view restricted programming. Whether it's for mature content or spending amounts, you're always able to keep limitations where you want them for the whole family. Press MENU to display the Quick Menu, SELECT Parental Controls, then Edit Settings, and you'll see the current status showing any restrictions. The system default is "unlocked" for all categories. 40 Parental Controls