User manual DIRECTV H10

DIRECTV HD RECEIVER USER GUIDE ® Using the Remote Great TV viewing is in your hands! ® Selects which piece of equipment displays the video picture on your TV -- TV (Satellite), VCR, DVD or AUX TV INPUT AV1 TV INPUT Changes remote to control other equipment, i.e., a VCR AV2 TV TV POWER MODE SWITCH A good way to begin learning about your DIRECTV HD System is to familiarize yourself with the remote control. You'll find further details throughout the User Guide relating to specific functions. Cycles the resolution and screen formats that are set in Settings. Each time you press the key, it cycles to the next available format and resolution. FORMAT Turns equipment on and off, based on the position of the MODE SWITCH Turns your TV and DIRECTV HD Receiver on and off, when MODE SWITCH is set to DIRECTV POWER TV POWER/ON/OFF ON PWR FORMAT STOP Keys in this shaded area can be programmed to function with your VCR, DVD player or stand-alone DVR unit. REPLAY REWIND PAUSE For future use. R OFF ADVANCE PLAY FFWD RECORD Displays your To Do List of programs IT EX Navigating 101 You'll find you can get around nearly all on-screen menus the same simple way. 4Highlight... a menu or button by using the ARROW keys (up, down, left and right). 4Choose it... by pressing SELECT while the item is highlighted. Note: Don't worry about getting stuck in any menu or on any item. You can always press EXIT or BACK. ACTIVE GUIDE E ACTIV LIST LIST GU ID E Displays the on-screen programming guide EXIT SELECT Exits any menu and returns to last channel viewed Chooses or activates any highlighted item Brings up a helpful menu of settings and services Takes you to the screen you visited previously Function changes with context -- for example, on the left-most tab, press to jump to the right-most tab Function changes with context -- for example, on the right-most tab, press to jump to the left-most tab Raises or lowers volume SELECT MENU ARROWS BA CK MENU INF O Move highlight to items in whatever direction needed INFO BACK RED Displays information on a highlighted program or item Function changes with context. In live TV, displays a one line mini-guide. BLUE YELLOW VOL CHAN PAGE GREEN Cycles through alternate audio tracks, when available Quick Tip To place batteries in your remote control: 1. Remove cover from the battery compartment by sliding it downward 2. Insert 2 AA batteries (supplied), matching the positive (+) and negative (­) at each end 3. Slide the cover back on and you're good to go. Note: When replacing old batteries, you may need to reprogram the remote to operate other equipment. Also, avoid pressing any buttons while you're replacing batteries -- if you do, you will definitely need to reprogram for other equipment. VOLUME MUTE MUTE PREV In live TV, changes channel up or down; in a menu, such as the Guide, moves entire page up or down Tunes to the last channel viewed CHAN/PAGE PREV Temporarily turns off sound volume 1 4 GHI 2 ABC 3 DEF 5 JKL 6 MNO Tunes to a channel directly; also used to input numbers and letters when needed in on-screen menus NUMBER KEYS & DASH 7 PQRS 8 TUV 9 WXYZ 0 DASH ENTER Activates number entries more quickly; also, sets a highlighted program for AUTOTUNE ENTER Section Name Section Title Table of Contents Chapter 1 ­ Introduction Welcome ............................................................................................................. 2 About Your User Guide ..................................................................................... 3 Defining High-Definitition ............................................................................... 4 Making the Right Connections .......................................................................14 Safety & Care....................................................................................................15 Helpful Hardware References ..........................................................................18 Getting Familiar ...............................................................................................24 Choose the Setup That Suits You ................................................................... 28 Guided Setup and Activation ..........................................................................32 Options For Changing Video Output .............................................................33 Chapter 2 ­ Getting Connected Chapter 3 ­ What's On Watching TV .................................................................................................... 40 The Guide .........................................................................................................43 Autotune ...........................................................................................................45 Pay Per View ......................................................................................................47 Chapter 4 ­ The Quick Menu What's On the MENU? .................................................................................. 50 Settings ..............................................................................................................51 Audio Options ..................................................................................................55 Category Sort ....................................................................................................56 Pay Per View ......................................................................................................57 Find By ..............................................................................................................58 Date & Time..................................................................................................... 60 Favorites ............................................................................................................61 Previous Channels ............................................................................................62 Caller ID & Messages .......................................................................................63 Parental Controls ..............................................................................................65 Chapter 5 ­ Other Information Perform a Code Search ....................................................................................70 Troubleshooting................................................................................................71 Limited Warranty ............................................................................................ 84 FCC Customer Information ........................................................................... 90 Registration Information .................................................................................94 Index .................................................................................................................96 Section Title Chapter 1 2 Welcome 3 About Your User Guide 4 Defining High-Definition 1 Introduction Welcome Congratulations on choosing the best entertainment experience around! With its astounding variety of channels and choices and unbeatable high-definition technology... DIRECTV® HD service offers everything you'd want in your television experience. You can expect more than ever before, with access to over 225 channels including our awesome HD selections and over 30 premium movie channels, with something sure to please everyone in the family. DIRECTV Pay Per View offers a handy choice in recent hit movies, plus exciting live sports, concerts and specials. There are exclusive sports subscriptions for every taste and team. Even access to 36 commercial-free music channels! To deliver this unique programming and enhance your entertainment experience, the DIRECTV® HD Receiver has been designed to be simple and user-friendly. You'll find that most features are self-explanatory, with on-screen directions to lead you through them. So, welcome to the family. You're sure to discover that using and watching TV is more exciting and enjoyable than ever. 2 Welcome About Your User Guide About Your User Guide Before you can start enjoying your new DIRECTV HD System and service, you'll need to know more about getting everything up and running, as well as learn all about how to use our great features. This User Guide will walk you through how to connect your equipment and other Audio/Video (A/V) components, show how to customize your setup, and explain how to activate your programming. You'll find full details on all of our easy-to-follow system features. Plus, there's important safety, troubleshooting and warranty information. For some quick references for using and setting up your system, check out handy info on: 4 the remote control... inside front cover 4 helpful equipment definitions... on page 18. 4 glossary of icons... inside back cover 4 important phone numbers & resources... back cover If you're having your system professionally installed, be sure to thoroughly check out the Safety & Care portion of the next section, then you may want to go ahead and skip to Guided Setup & Activation on page 32. Ready to get started? 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Be first ! m prof go from section your syste 30 and the next havi ng on page ion of If you're p section ns port ed Setu Prec autio our Guid ty and the Safe chec k out started? y to get So, read ! the page Just turn Cha pter 1 6 6 Welco me look here for page # and section title look here for page # and chapter # Chapter 1 3 Introduction Defining High-Definition What is HD, and how does it differ from regular TV? To learn more, here's some helpful information about high-definition and your DIRECTV HD Receiver. Types of TV Broadcasts Analog TV is the type of TV broadcast you may be most familiar with. If you get your broadcasts via a standard off-air antenna, it's the type you receive, and most broadcasts from local cable companies are analog as well. Digital TV is a newer system for broadcasting TV signals delivering higher quality audio and video. "Digital TV" refers to a television that can receive and display digital images. 4 SDTV (standard definition TV) is digital TV that offers a high picture quality that is better than older analog televisions. An SDTV can display an image at a resolution of 480i. 4 EDTV (enhanced definition TV) is digital TV that can display a higher resolution picture than SDTV. An EDTV can display at 480i or 480p. 4 HDTV (high definition TV) is digital TV that can provide the highest quality picture, at resolutions 1080i, 720p, 480p, or 480i. See "Resolutions and Interlacing" on page 6, for an explanation of display resolutions. 4 Defining High-Definition Defining High-Definition Equipment You'll Need To view HD programming, you'll need, in addition to your DIRECTV HD Receiver: 4 A high-definition TV set (or HDTV monitor) 4 A triple LNB 18" x 20" DIRECTV Multi-Satellite dish antenna To enjoy select HD programming available on off-air local channels, you will also need an off-air antenna (sold separately) connected to your DIRECTV HD Receiver. This is possible only in cities where local broadcast stations make digital TV programs, such as high-definition, available; reception may vary based on your geographic location. What You Can Watch With the DIRECTV HD Receiver, you have access to all types of televised programming, including: 4 DIRECTV high-definition and standard-definition digital programming via satellite, including local channels if offered in your area (DIRECTV service subscription required). 4 Local digital TV channels, including any local HD broadcasts shown in your area, available via an off-air antenna. 25 Chapter 1 5 Introduction Resolution & Interlacing Two elements that determine the quality of a TV picture are: Resolution For TV equipment and broadcasts, resolution is defined by the number of horizontal lines displayed to make up each frame of a video image. The more lines of resolution used to compose each frame, the more detailed and sharp the picture. Standard TV resolution uses 480 horizontal lines to make up each video frame; HDTV uses either 720 or 1080 lines to compose each frame. Interlaced & Progressive If you've ever looked very closely at your TV, you have noticed the picture is actually made up of many lines scanning across the screen. The set of lines that make up a complete image are called a "frame." Like a child's flipbook where the image seems to move as the pages change, your TV displays video by changing these frames at a rate 60 frames per second. The term "interlacing" refers to whether each of those frames contains all of the lines of image, or every other line. Interlaced signals take every other line from 2 frames, each lasting 1/60th of a second, and combine them into one frame lasting 1/30th of a second. In this way, interlacing tricks the eye into thinking it's seeing twice the resolution that's actually being displayed. In non-interlaced video, referred to as "progressive scan" video, frames are displayed every 1/60th of a second containing all of the lines of video information. The specifications for video resolution are usually stated by giving the number of horizontal lines (480, 720 or 1080, as described above) followed by either the letter "i" (for interlaced) or "p" (for progressive scan). Most standard TV broadcasts are 480i; some DVDs and non-HDTV digital broadcasts use 480p. Specification for HDTV broadcasts and equipment requires either 1080i or 720p. While there's some debate as to whether it's preferred to have more lines interlaced or fewer lines progressively scanned, it's generally accepted that 1080i is the highest quality video format. Defining High-Definition 6 Defining High-Definition Aspect Ratio In addition to resolution and interlacing, a television picture is also defined by the aspect ratio of its broadcasts--referring to the shape of the screen as defined by the ratio of the screen's width to its height. For analog TV, the aspect ratio is 4 units wide by 3 units high (usually written 4:3). This is the familiar shape of conventional TVs--slightly wider than they are tall. SDTV and EDTV can be either 4:3 or 16:9. For HDTV broadcasts, the aspect ratio is 16:9--nearly twice as wide as it is tall. This is, not coincidentally, more like the shape of movies shown in theaters, which makes HD an ideal format for viewing movies on TV. Screen Formats What if you're watching a nearly square-shaped 4:3 broadcast on a 16:9 TV, or vice versa? The DIRECTV HD Receiver lets you choose from a variety of screen formats to deal with those scenarios. You can set up your preferences for format during guided setup. You can change these settings at any time. See the next page for your options. Chapter 1 7 Introduction 4:3 TVs showing 16:9 programs For a standard 4:3 TV showing a wide screen program, the program is too wide to fit on the screen. To alleviate this, choose: Letterbox With this format, the 16:9 image is shrunk until the entire width of the program fits on your TV. Since the aspect ratio of the program is maintained, the image is no longer tall enough to fill your screen, so gray or black bars are seen at the top and bottom of the screen. To change the bar color, access the HDTV screen in System Setup as described above, then select the desired bar color option under the TV Ratio tab. See your TV owner manual for information on the best color for your set. Full In the Full setting, 16:9 images are stretched to fit the height of the screen. But, instead of adding bars to the top and bottom, the 16:9 program image is stretched vertically until it's tall enough to fill the screen. Your entire screen will be full, but the program images are stretched to compensate. Zoom This format crops (cuts off) the left and right portions of the 16:9 frame so it fits the 4:3 screen. 8 Defining High-Definition Defining High-Definition If your display is a 4:3 format TV or Monitor, your format options include these: For 4:3 program signals: Fills TV Screen For 16:9 program signals: Letter Box Full Zoom Chapter 2 9 Introduction 16:9 TVs showing 4:3 programs For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen. Your choices here include: Pillar box The 4:3 aspect ratio is maintained, the image is no longer wide enough to fill the screen, so gray or black bars are seen at the left and right edges. To change the bar color, access the HDTV screen in System Setup as described above, then select the desired bar color option under the TV Ratio tab. Full In this setting, instead of adding bars to the sides, the 4:3 program image is stretched horizontally until it's wide enough to fill the screen. Your entire screen will be full, but the images are a little stretched to compensate. Zoom This format crops (cuts off) the top and bottom of a 4:3 frame, keeping the 4:3 ratio intact. 10 Defining High-Definition Defining High-Definition If your display is a 16:9 format TV or Monitor, your format options include these: For 4:3 program signals: Pillar Box Full Zoom For 16:9 program signals: Fills TV Screen Chapter 1 11 Introduction Dolby® Digital 5.1 The recommended audio format for HDTV is Dolby® Digital 5.1. This format offers five discrete channels of mid- and high-range digital audio, plus one channel of low-frequency (subwoofer) audio for use by A/V receivers capable of decoding the 5.1 channel signal. The audio signals are broken into left-front, center, right-front, left-rear, right-rear and low-frequency. The result, when your DIRECTV HD Receiver is connected to a compatible Dolby Digital 5.1 channel A/V receiver and speaker setup, is an experience that gives you much of the dynamic range, 360-degree imaging and sonic excitement of a real theater. Not all TV programs are broadcast using Dolby Digital 5.1. For DIRECTV programming, shows broadcast using this high-quality audio standard are indicated by the words Dolby Digital in the Channel Banner (see page 41) and Program Guide (see page 43). If you are using the Digital Audio Output (Optical, Coax or HDMI) from your DIRECTV HD Receiver to a digital audio (A/V) receiver or TV, you can set your preference by going here: 1) While in Live TV press MENU. 2) From the Quick Menu, SELECT Settings. 3) Scroll down to Setup and press SELECT. 4) Scroll down to Audio, and press SELECT. 5) Scroll up to the tabs and scroll over to Digital Audio and press SELECT. 6) Scroll to Dolby Digital and SELECT On or Off. If you set this to "Off ", then the audio on the Digital Outputs will always be in PCM (L/R Stereo). 7) If you set the Dolby Digital to "On", then you should also setup the Digital Output. 8) Scroll to Digital Output and presse SELECT: -- Dolby Digital: if you want programs to be heard in Dolby Digital when available 12 Defining High-Definition -- PCM if you want programs (with and without Dolby Digital) to be heard in L/R stereo only. Chapter 2 14 Making the Right Connections 15 Safety & Care 18 Helpful Hardware References 24 Getting Familiar 28 Choose the Setup That Suits You 32 Guided Setup and Activation 33 Options For Changing Video Output Getting Connected Making the Right Connections Ready to connect your DIRECTV® HD Receiver and your other components? Whether you're having your system professionally installed or handling it yourself, be sure to read over the following few pages to familiarize yourself with some important tips for safety and care. Before you begin Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide. (Professional installation is highly recommended.) Your dish needs to be mounted in a position where it has access to the satellite signals, and RG-6 coaxial cables must be run into the room(s) where your receiver(s) will be located. If you choose to install the dish yourself, see the separate instruction manual that came with your satellite dish antenna. Package Contents The following items are included with your DIRECTV HD Receiver: POWER DIRECTV®HD Receiver H10 4 A/V cables (RCA type) 4 S-Video cable 4 Phone cord 4 Power cord 4 Access card 4 User Guide 4 RF/IR Remote with 2 batteries 4 Component Video cables (YPbPr) 4 RF Remote antenna 14 Making the Right Connections Safety & Care Safety & Care Your DIRECTV HD System has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of the equipment. TIP We highly recommend plugging the DIRECTV HD Receiver into a surge protector to prevent damage from fluctuations in your power supply. Be sure to... 1) 3) Read and follow all installation and operating instructions. Heed all warnings on the equipment and in the instructions for your protection. 2) Keep instructions for future reference. Cautions... 4) Avoid moisture to reduce the risk of fire or electric shock. The DIRECTV HD Receiver should not be used near water (i.e., kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the receiver, and do not place vases or other vessels containing liquid on top of it. 5) CAUTION: Electric Shock -- never attempt to disassemble the DIRECTV HD Receiver yourself; always take it to a qualified service person when repair is required. Opening/ removing covers may expose dangerous voltage or other risks, and incorrect reassembly can cause shock when receiver is subsequently used. Attempted self-repair may also void your warranty. Chapter 2 15 Getting Connected 6) Have your DIRECTV HD Receiver professionally serviced (do not attempt to service it yourself ) if: 4 The power supply cord or plug is damaged or frayed 4 Liquid has spilled into the product or it has been exposed to water 4 The receiver has been dropped or damaged 4 The receiver exhibits a distinct change in performance 4 The receiver does not operate normally when you follow operating instructions as described in this manual and its Troubleshooting section. 7) Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet. Use of a surge protector is also recommended. 8) Don't overload power outlets or extension cords, which can result in the risk of fire or shock. It's also important to use only the type of power source indicated on the marking label or in this manual. 9) Always unplug the DIRECTV HD Receiver, TV and other equipment before you connect or disconnect any cables. 10) Always unplug your DIRECTV HD Receiver before moving it. Also, unplug it during lightning storms or when unused for long periods of time. 11) Protect power cords by routing them so they will not be walked on or pinched in any way. 12) Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also, place Audio/Video (A/V) cables to the sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them away from A/V cables as much as possible. Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical. 16 Safety & Care Care of Your Receiver 13) Do not drop your DIRECTV HD Receiver and always move it with care. 14) Place it on a flat, hard surface -- do not operate the DIRECTV HD Receiver on a carpet or other padded surface. Ensure that the rack or cabinet the receiver is placed on is stable, and not subject to being tipped over. 15) Ensure proper ventilation -- the slots on top of the DIRECTV HD Receiver must be left uncovered to allow proper airflow to the unit. Blocking the airflow to the unit could impair performance or damage your receiver and other components. 16) Do not stack electronic components or other objects on top of the DIRECTV HD Receiver. Also, do not stack the receiver on top of a "hot component" such as an audio power amplifier. 17) Avoid heat -- do not place the DIRECTV HD Receiver near heat sources such as radiators, heat registers, stoves or other appliances. 18) Never insert objects of any kind into any openings in the DIRECTV HD Receiver (other than the DIRECTV Access Card as detailed in next pages). 19) Clean your receiver with a soft cloth or the dusting attachment of your vacuum cleaner, removing dust from the ventilation holes on the top and bottom. Avoid alcohol or oil-based furniture solvents -- a non-abrasive, anti-static cleaner/polisher is recommended. 20) Use only manufacturer authorized accessories and parts. IMPORTANT: Be sure not to place your DIRECTV HD Receiver near anything WET or HOT! POWER DIRECTV®HD Receiver H10 Important This device incorporates an anticopy process technology that is protected by U.S. patents and other intellectual property rights. The anticopy process is licensed for non-commercial, home use only. Reverse engineering or disassembly is prohibited. FCC Regulations state that unauthorized changes or modifications to this equipment may void the user's authority to operate it. Chapter 2 17 Getting Connected Helpful Hardware References General Satellite Dish Antenna This is your "dish" and related hardware, affixed to your roof or other surface, which picks up the broadcast signals from our satellites. DIRECTV HD Receiver (or Satellite Receiver) Your DIRECTV HD Receiver picks up the signal from your satellite dish antenna and translates it into viewable TV programming (plus the remote control). DIRECTV System Refers to the combination of the above components. Access Card Contains information about your DIRECTV® service. It must be properly inserted for your receiver to work and to activate your programming. Multi-switch A multi-switch takes the signal from a satellite dish and allows multiple DIRECTV HD Receivers to utilize it so that you can watch different programming on multiple TVs. If your antenna doesn't accommodate the number of DIRECTV HD Receivers you're installing, you may need this optional device. Note: Cable TV splitter will not work in this same way. Off-Air Digital Antenna This antenna attaches to the back of your DIRECTV HD Receiver and is used to receive local "off-air" digital broadcasts (not included). POWER DIRECTV®HD Receiver H10 DIRECTV 18 Helpful Hardware Reference Helpful Hardware Reference Digital Cables & Connections HDMI Jack and Cable HDMI stands for High-Definition Multimedia Interface. It offers a high-quality connection that combines the video and audio signal into a single cable. The HDMI jack uses HDCP content protection to allow you to view HD programming that has been encoded using the HDCP protection system. For the best access to HD programming at the highest available resolution, connect this to an HDTV that supports HDCP technology. DVI (Digital Video Interface) is an older digital connection standard that has been replaced by HDMI and is compatible with HDMI. DVI carries video only. You can also use an HDMI to DVI converter (not included), which also carries video only, so must be used with audio cables to receive the audio signal. Component Video Output (YPbPr) The component connector provides high-quality video for your HDTV system. Component video is also referred to as " YPbPr." It uses three separate cables--with connectors colored green, red and blue--one for each component of the HD video signal. Y Pr Pb Note that not all cables come with your digital satellite receiver; you may need to purchase additional cables depending on your setup. HDMI cable not included. Chapter 2 19 Getting Connected Digital Audio Outputs (Optical Jack and Cable) The Digital Audio Optical cable provides the best quality audio. The jack and cable use light to send digital audio data to A/V receivers equipped to receive and interpret it. The jack and cable (cable not included) must be aligned before plugging in, and may be covered by protective caps, which must be removed before making connections. Digital Audio Outputs (Coaxial Jack and Cable) Coaxial digital audio jacks and cables (cable not included) send digital audio data to A/V receivers equipped with coaxial digital audio input jacks. Coaxial cable provides a high quality audio signal over copper wire. 20 Helpful Hardware References Helpful Hardware Standard Cables and Connections Note that use of any of the connections listed below will not deliver an HDTV picture. If you use the following connections, you will see a standard-definition TV picture. S-Video Jack and Cable S-Video jacks and cables provide the best picture quality among standard connections. You will still need to connect the left and right audio cables to the TV because the S-Video cable only carries the picture signal, not sound. Audio/Video (A/V) Jack and Cable Audio/Video (A/V) cables provide excellent picture quality and stereo sound, and should be used if your TV does not have S-video jacks. The DIRECTV HD Receiver's A/V jacks are color coded (yellow for video, red for right audio and white for left audio). If your TV has only one input for audio (mono), connect it to the left (white) audio jack on the DIRECTV HD Receiver. R L Chapter 2 21 Getting Connected Other Connections Telephone Jack and Cord The telephone line cord is required to connect your DIRECTV HD Receiver to a land-based telephone line if you choose to subscribe to DIRECTV programming. The phone line connection is used to periodically call DIRECTV. You will need an RJ11-type modulator jack (the most common type of phone jack). Note: Do not connect your receiver to a digital PBX phone system -- doing so may permanently damage your equipment and void your warranty. Line Splitter The line splitter lets you plug both a telephone and your DIRECTV HD Receiver into the same wall jack if necessary. (Not included with your DIRECTV HD Receiver.) RF REMOTE Antenna Jack and Cable Used to operate the DIRECTV HD Receiver when installed in a cabinet or from another room in your house via an RF remote control. Use this jack and cable to connect an RF antenna to the RF REMOTE ANTENNA jack of your DIRECTV HD Receiver. Then configure the remote control included with your receiver to work with the RF antenna. Satellite In and Off-Air In Coaxial cables are used to connect to your TV and satellite dish and/or off-air antenna. The RF jacks on the receiver are labeled SATELLITE IN, OFF AIR IN. Note: Be sure to use RG-6 coaxial cable when connecting from the satellite dish to the DIRECTV HD Receiver. 22 Helpful Hardware Reference Helpful Hardware Reference Optional Audio/Video and Electronics Switch Box A small box that lets you connect multiple devices to your TV, allowing you to switch easily between your DIRECTV programming, VCR, DVD player, game system, etc. A/V Receiver More sophisticated than a switch box, it provides all the same advantages, and may offer additional features such as the ability to hook up to multiple speakers. Surge Protector Devices that protect electronic equipment from power fluctuations. Highly recommended to prevent damage to your DIRECTV HD System. Dolby® Digital (AC-3) Audio Recorded on six separate channels which can be heard on six different speakers. To enjoy Dolby® Digital audio, you'll need to connect your receiver (via an optical audio cable) to an A/V receiver capable of supporting it. Dolby® Surround Sound/Dolby Pro Logic Recorded on two channels which can be heard on two or more speakers. You will also need to connect your DIRECTV HD Receiver to a Dolby® Surround Sound supporting A/V receiver (using R and L audio cables or an optical audio cable). Chapter 2 23 Getting Connected Getting Familiar DIRECTV HD Receiver Front Panel POWER DIRECTV®HD Receiver H10 1 2 3 4 5 67 8 9 10 11 Your equipment may not look exactly like the model illustrated. 1) POWER ­ Turns your DIRECTV HD Receiver on or off. Most people leave the power to the DIRECTV HD Receiver on at all times, then just use the remote to turn on their TV set to view programming. Your DIRECTV HD Receiver still receives messages and other necessary information when power is turned off. 2) REMOTE SENSOR/RESOLUTION INDICATOR ­ The infrared sensor picks up commands from the remote control. This window also includes LED's that indicate the current resolution setting. 3) RESOLUTION ­ Switches the output resolution of the HD receiver to match the resolution supported by your TV. Each time you press the key, it cycles to the next available resolution: 1080i, 720p, 480p/i, and Native. 4) GUIDE ­ Displays the guide sort screen, so you can sort the Guide to display only channels of a particular kind such as sports channels or movie channels. Then displays the on-screen programming guide. 5) 6) 7) MENU ­ Brings up the helpful Quick Menu of settings and services ARROWS ­ Move the on-screen highlight up, down, left or right SELECT ­ Chooses the item highlighted 8) ACTIVE ­ For future use 9) INFO ­ Displays channel banner for full screen TV or other relevant information for a highlighted item 10) EXIT ­ Exits any menu and returns to last channel viewed. 11) DOOR PANEL ­ The access card slot and reset button are located behind the door panel. 24 Getting Familiar Getting Familiar Insert your DIRECTV Access Card Locate the access card that came packed with your DIRECTV HD Receiver materials and insert the card, facing upward, fully into the slot. Chapter 2 25 Getting Connected Receiver Rear Panel 2 5 9 OFF AIR IN 1 32 4 6 7 8 10 10 11 12 13 Your equipment may not look exactly like the model illustrated. 1) OFF-AIR IN ­ Used to receive local, off-air digital broadcast channels. 2) YPbPr/COMPONENT VIDEO (Green, Red, Blue) ­ Provides good picture quality. YPbPr carries only picture information, not sound; use it along with a digital audio connection or Audio Out (L/R red/white) jacks. 3) VIDEO ­ Connect the second RCA-type composite VIDEO jack to another device, such as a VCR. You must also connect the AUDIO cables when using the VIDEO connection. 4) AUDIO (R and L) ­ Connect a second set of audio cables to another component, such as a VCR or stereo. 5) DIGITAL AUDIO COAXIAL ­ Provides a high quality digital audio signal. Use it if your TV does not have Digital Audio optical. 26 Getting Familiar Getting Familiar 6) S-VIDEO ­ Provides the best non-digital picture quality, better than VIDEO RCA-type or RF coaxial jacks. If your TV has an S-Video jack, use it along with the audio jacks (SVideo only carries picture information, not sound) to connect to your TV. DIGITAL AUDIO OPTICAL ­ Provides the best digital-quality audio signal. 7) 8) HDMI ­ Provides a higher quality HD picture than YPbPr/component video. 9) RF REMOTE ANTENNA ­ Used to receive the signal from your remote when it's being used as an RF remote. 10) SATELLITE IN ­ Use to connect the DIRECTV HD Receiver to the satellite dish antenna. 11) LOW SPEED DATA ­ You can connect your receiver to future services and accessories as they become available. Additional hardware may be required. 12) PHONE ­ Connects the DIRECTV HD Receiver to a telephone line. The DIRECTV HD Receiver requires a land-based telephone line connection to communicate periodically with your program provider. 13) AC POWER INLET ­ Use to connect the power cord for your DIRECTV HD Receiver. Chapter 2 27 Getting Connected TIP When working with cables, be sure to connect corresponding outputs and inputs (Video OUT to Video IN, Right Audio OUT to Right Audio IN, etc.). Never connect an IN to an IN or an OUT to an OUT. Choose the Setup That Suits You There are several ways to connect your receiver to match your particular equipment setup and to gain optimum signal quality. The following pages illustrate some of the most common setups. Keep in mind that the back panels of your TV and other equipment may not exactly match those illustrated. Connecting Your DIRECTV HD Receiver to a TV with an HDMI Input 1) 2) Connect your satellite dish antenna to the DIRECTV HD Receiver. Connect the RG-6 coaxial cable from your satellite dish to the jack labeled SATELLITE IN on the DIRECTV HD Receiver. Connect the off-air antenna to the DIRECTV HD Receiver (optional). Connect the off-air antenna to the jack labeled OFF-AIR IN on your receiver. When you run the Guided Setup, be sure to select the Satellite & Antenna button when you reach the Satellite Dish & Off-Air Antenna screen. Connect the video from the DIRECTV HD Receiver to your TV. Connect the HDMI cables to the HDMI jacks on the receiver and your TV. Note: HDMI cable is not included with HD Receiver. Connect the audio from the HD Receiver to your TV. Connect the white (L) and red (R) RCA-type cables from the DIRECTV HD Receiver to your TV. Note: you can also connect either optical or coaxial audio cable from your receiver to your audio equipment if they support those formats. Connect the DIRECTV HD Receiver to a land-based phone line. Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the back of the DIRECTV HD Receiver. Connect the RF remote antenna to the DIRECTV HD Receiver (optional). If you want to use your remote without having to point it at the receiver, such as from another room, or in a setup where objects are likely to block the beam from your remote to your DIRECTV HD Receiver (such as the receiver is in a cabinet with a door), then plug the RF remote antenna into the RF REMOTE ANTENNA jack on your receiver. Your receiver defaults to IR functionality. To activate RF functionality go to the System Setup screen, choose REMOTE in the left menu. Select IR/RF Setup button and follow the on screen instructions. Plug all power cords into electrical outlets. OUT All A/V jacks and inputs are IN 3) color coded. Always match the color of the plug to the same color of the jack. 4) 5) 6) 7) 28 Choose the Setup That Suits You Choose the Setup That Suits You OFF AIR IN HIGH QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Note COPYRIGHT LIMITATIONS: Copyright restrictions on some HD programming may prevent you from viewing high definition programming in HD format with your DIRECTV HD Receiver. It is recommended that you connect both HD and standard definition connections to your TV so you can view these programs in regular format if HD is restricted due to program copyright. Chapter 2 29 Getting Connected Connecting your DIRECTV HD Receiver to an HDTV with YPbPr Component Video and Digital Audio Inputs 1) 2) Connect your satellite dish antenna to the DIRECTV HD Receiver. Connect the RG-6 coaxial cable from your satellite dish to the jack labeled SATELLITE IN on the DIRECTV HD Receiver. Connect the off-air antenna to the DIRECTV HD Receiver (optional). Connect the antenna to the jack labeled OFF-AIR IN on your receiver. When you run the Guided Setup, be sure to select the Satellite & Antenna button when you reach the Satellite Dish & Off-Air Antenna screen. Connect the DIRECTV HD Receiver to your TV (video). Connect one end of the Component video cables to the COMPONENT OUT video jacks on the DIRECTV HD Receiver. Connect the other end of the component video cable to the component input on your TV, making sure to correctly match the red, green and blue connectors. Connect the audio from the HD Receiver to your TV. Connect the white (L) and red (R) RCA-type cables from the DIRECTV HD Receiver to your TV. Note: you can also connect either optical or coaxial audio cable from your receiver to your audio equipment if they support those formats. Connect the DIRECTV HD Receiver to a land-based phone line. Plug one end of a telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the back of the DIRECTV HD Receiver. Connect the RF remote antenna to the DIRECTV HD Receiver (optional). If you want to use your remote without having to point it at the receiver, such as from another room, or in a setup where objects are likely to block the beam from your remote to your DIRECTV HD Receiver (such as the receiver is in a cabinet with a door), then plug the RF remote antenna into the RF REMOTE ANTENNA jack on your receiver. Your receiver defaults to IR functionality. To activate RF functionality go to the System Setup screen, choose REMOTE in the menu on the left. Select IR/RF setup button and follow the on screen instructions. Plug all power cords into electrical outlets. 3) 4) 5) 6) 7) Note COPYRIGHT LIMITATIONS: Copyright restrictions on some HD programming may prevent you from viewing high definition programming in HD format with your DIRECTV HD Receiver. It is recommended that you connect both HD and standard definition connections to your TV so you can view these programs in regular format if HD is restricted due to program copyright. 30 Choose the Setup That Suits You Choose the Setup That Suits You OFF AIR IN GOOD QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. Chapter 2 31 Getting Connected TIP Want to finish setting up some of the functions later? Just press MENU on your remote, press SELECT on Settings then select Setup. Guided Setup and Activation Now that your receiver and equipment are all hooked up and plugged in, you're ready to finish all the details to begin receiving your DIRECTV service. 1) Make sure the MODE SWITCH on the remote control is set to DIRECTV. 2) Press TV POWER ON. The DIRECTV HD Receiver will turn on (after you program the remote for your TV, the TV will also turn on when you press this button while the MODE SWITCH is set to DIRECTV). 3) Turn on your TV. 4) You should see the Display Language screen. This begins Guided Setup which will walk you through the steps necessary to finish setting up your equipment. HDTV settings in Guided Setup Several screens in the Guided Setup process are related to HDTV. These are some things to note about them. 4 TV Ratio Screen: the Screen Format setting offers the options defined on page 7. This setting can be changed easily while watching TV by using the FORMAT button on the remote (this is explained further on the following page). 4 Resolution Screen: the TV Resolution setting should be set to display resolutions that your TV can support. By including in this setting resolutions your TV does not support, it will be possible to lose video and audio when adjusting your receiver to optimize reception quality while watching TV. If your TV supports 1080i, 720p, 480i and 480p resolutions, you can set TV Resolution to All. With this setting, you will be able to turn on Native which lets the receiver automatically adjust resolution to match the resolution of individual TV programs as they are tuned. 4 Primary Local Network: If you've chosen to set up both your Satellite Dish and Off-Air Antenna, you will see this screen near the end of Guided Setup. The receiver will use the ZIP code you enter on this screen to determine what locally broadcast digital stations are available to you. Setting up a Secondary Local Network is optional; it can be useful if you 32 Guided Setup and Activation Guided Setup and Activation are located between two network areas and intend to receive programming from both via your off-air antenna. 4 Guided Setup Complete: the final screen in the Guided Setup process. If you're setting up both your dish and antenna, the receiver will need to reset at this point in order to receive program guide information for the digital off-air channels in your area. After the reset, many of these channels will appear in the guide. If you need to remove some of the channels from the guide or there are channels you expect to receive locally that are missing, you can make adjustments for these channels in System Setup. Press MENU on the remote, select Settings, then Setup, then Sat & Ant in the left menu option on the left side. Follow the instructions on screen. Options For Changing Video Output In order to optimize the display of programs on your television, you may occasionally need to change the resolution and/or screen format. There are two buttons that can be used to make changes: the FORMAT button on the remote control and the RESOLUTION button on the front panel of the receiver. FORMAT Button on your remote Pressing this button will cycle the resolutions that you've indicated in System Setup as being supported by your TV. In addition, it will cycle the three available screen formats in conjunction with each individual resolution. Available screen formats are based on the TV Aspect Ratio you set in System Setup. With each press, a small on screen message will let you know what the current resolution/format setting is. For example, if you indicated that your TV supports only 1080i and 480i/p and it is a 16:9 television, the cycle of settings for the FORMAT key are as follows: 1st press: 480i/p/Full 2nd press: 480i/p/Zoom 3rd press: 1080i/Pillar Box 4th press: 1080i/Full 5th press: 1080i/Zoom 6th press: 480i/p/Pillar Box 7th press: repeat cycle Chapter 2 33 Getting Connected If you've indicated that your TV supports All (1080i, 720p, and 480i/p), then your cycle would also include 720p (and Native if you turned the Native feature ON). The FORMAT button allows you or other guests using your system to easily cycle all resolution and format settings with a single key until the picture displays the way they like it. Navigating menus to modify settings is not necessary. If pressing this button causes a loss of video and audio, continue to press it until the picture returns. This can happen if you're settings include a resolution that your TV doesn't support. To correct this, you'll need to change your resolution setting. Press MENU, select Settings, then Setup, then HDTV in the left side menu. Press SELECT on the Resolution tab and change the TV Resolution option to display only the resolutions supported by your television. RESOLUTION button on the front panel of the receiver This button is used to cycle all available resolutions on your DIRECTV HD Receiver. It does not cycle format settings. If video and audio are not appearing, it may be because the current resolution setting is not supported by your television. By pressing this button, you can check all available resolutions to see if that solves the problem. The LEDs on the left portion of the front panel will light below the current resolution that the receiver is set to and will change with each button press. When pressed this button cycles to native, all LEDs will light briefly then a single LED will light to indicate the resolution of the currently tuned program. The LED will change to match programs as they are broadcast. Note If you connect your TV to one of the composite video out jacks (VIDEO OUT, S-VIDEO OUT), and you view an HD program with the DIRECTV HD Receiver's RESOLUTION key set to either 720p or 1080i, the picture will be slightly cropped at the top and bottom. To avoid this, set the RESOLUTION key to the 480p/i position. 34 Guided Setup and Activation Guided Setup and Activation The DIRECTV® HD Receiver provides several display formats as shown in the following table. It also shows the formats available at each output terminal. SETTINGS Resolution All Front Panel Resolution Indicators 480i/p Off ON 720p ON 1080i ON Remote Control Unit FORMAT Key Cycle 4:3 480i/p/Letter, 480ip/Full, 480ip/Zoom, 720p/Letter, 720p/Full, 720p/Zoom, 1080i/Letter, 1080i/Full, 1080i/Zoom Native/Letter, Native/Full, Native/Zoom 480ip/Letter, 480ip/Full, 480ip/Zoom 720p/Letter, 720p/Full, 720p/Zoom 1080i/Letter, 1080i/Full, 1080i/Zoom 480ip/Letter, 480ip/Full, 480ip/Zoom, 720p/Letter, 720p/Full, 720p/Zoom 480ip/Letter, 480ip/Full, 480ip/Zoom, 1080i/Letter, 1080i/Full, 1080i/Zoom 720p/Letter, 720p/Full, 720p/Zoom 1080i/Letter, 1080i/Full, 1080i/Zoom In case of TV ratio 16:9, "Pillar" box will be displayed instead of "Letter". Native On 480i/p 720p 1080i 480i/720p 480ip/1080i 720p/1080i N/A Auto (IRD determines the resolution LED) ON OFF OFF ON ON OFF OFF ON OFF ON OFF ON OFF OFF ON OFF ON ON Default Value is 480ip and 4:3/Letterbox Front Panel LED can change when cycling using FORMAT key on the remote. LED can change in response to a change in the Resolution setting in System Setup. Output Connection YPbPr HDMI S-Video Video (RCA Type/Yellow) Available Formats 1080i/720p/480p/i/Native 1080i/720p/480p/i/Native 480i 480i Chapter 2 35 Getting Connected Using Your IR/RF Remote to Control Your DIRECTV HD Receiver The remote control included with your DIRECTV HD Receiver works in either IR (infrared) or RF (radio frequency). IR is the "typical" type of remote you are already familiar with from other remotes you may have -- the remote must be pointed at the device for it to respond. RF allows you to operate the DIRECTV HD Receiver without having to point your remote directly at it, such as when the receiver is installed in a cabinet, or you use the remote from another room in your house. The operating range of the remote is up to 200 feet, with some possible decrease due to weak batteries or obstacles such as walls in your house. Your RF will be addressed to only one receiver, so will not affect other receivers in your home. To setup your remote for RF, press the MENU key, press SELECT on Settings, then select Remote from the left menu. Press SELECT on the IR/RF Setup button. Follow the onscreen instructions to configure your remote. 36 Guided Setup and Activation Guided Setup and Activation Receiving Local "Off-Air" Broadcast Channels The DIRECTV HD Receiver can tune to both satellite and locally transmitted, off-air broadcast HD channels, and will display these local channels in the Guide. In order to receive off-air channels, attach an off-air antenna to the OFF-AIR IN as instructed in the "Getting Connected" section (page 28). During the Guided Setup process, be sure to select the Satellite & Antenna button when you reach the Satellite Dish & Off-Air Antenna screen and follow the on-screen instructions. If you didn't setup an off-air antenna during the guided setup, you must enter your location into the receiver using the Local Network Area screens in order to receive Program Guide information for local off-air broadcast channels. When you enter your ZIP code, if there is more than one network area available, your receiver will show your options. Pick the one closest to you as your primary network area. In some cases, there may be more than two cities displayed. You may decide to also enter a secondary local network if more than one is available to you, but this is optional. To scan for off-air channels and set up the local network areas after Guided Setup, do the following: 1. Press MENU. 2. Press SELECT on Settings in the Quick Menu. 3. Select Setup in the Quick Menu. 4. Select Sat & Ant from the options on the left menu. 5. Press SELECT on the Antenna Setup button. If you have not selected your local networks yet, select the Local Networks button and follow the instructions until you are done. 6. Select the Scan for Channels button to have the receiver scan local off-air frequencies. When the receiver has finished scanning for channels, you are given the chance to edit local off-air channels to remove channels from the Guide that you don't watch, or those that have poor reception. Chapter 2 37 Getting Connected Don't Wait, Activate! Once all the setup processes are complete, all that's left to do is activate your DIRECTV service. Before you make the call, be sure to: 4 Tune to Channel 100 and be sure you're picking up a satellite signal (DIRECTV channel). 4 Have on hand your service address, social security number and a valid major credit card. 4 Note your access card and receiver ID numbers (find these by pressing MENU, then go to Settings and press SELECT. Then go to Setup and press SELECT). All ready? Just call 1-800-DIRECTV (1-800-347-3288) and pick the programming package that's right for you. Easy! 38 Don't Wait, Activate Section Title Chapter 3 40 Watching TV 43 The Guide 45 Autotune 47 Pay Per View Chapter 3 39 What's On Watching TV Now that everything's set up, you're ready to grab your remote and get clicking! With the MODE SWITCH to the left (under the DIRECTV logo), press TV POWER ON. To access the channel of your choice, simply key in its numbers on your remote (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away). You can also navigate to different channels through the Guide, covered in detail starting on page 43. Keep in mind, either way, you'll only be able to access those channels in your chosen DIRECTV® programming package. TIP Use your handy Channel Lineup (included in your Welcome package) to find the numbers of all the channels. Use the black keys on the left side of your remote control to adjust volume up or down (VOL) or mute the sound (MUTE). The black keys on the right side can take you to the next channel numerically up or down (CHAN), or jump to the previous channel you watched (PREV). 40 Watching TV The Channel Banner The Channel Banner Any time you tune to a channel, you'll see the channel banner appear across the top of the screen. This banner holds all sorts of useful information and options: 1) Current date & time Displays the day, date and current time. 1 23 4 567 The channel banner gives you information on the channel and show you are currently watching. The banner depicted here displays during channel tuning by either pressing CHAN or PREV or by entering the channel number.