User manual DIRECTV HIRD-B4

O W N E R S M A N U A L Models: HIRD-B2 HIRD-B3 HIRD-B4 HIRD-C2 Model HIRD-B4 shown Trademarks and Copyrights-- Software contained in the receiver and this manual is copyright © 1995, 1996, 1997, and 1998 by Hughes Network Systems. Some features are patent pending. WatchWord, PreSelect, LogoBelt, TurboTune, and OneLine Guide are trademarks of Hughes Network Systems. DIRECTV and DIRECT TICKET are trademarks of DIRECTV, Inc., a Hughes Electronics Company and are used with permission. USSB and USSB Entertainment Plus are registered trademarks of United States Satellite Broadcasting Company, Inc. NFL Sunday Ticket is a registered trademark of the NFL Enterprises, L.P. NBA League Pass is a trademark of NBA Properties, Inc. NHL Center Ice is a registered trademark of the National Hockey League. ESPN Full Court is a trademark of ESPN Enterprises, Inc. ESPN Enterprises, Inc. is a wholly owned subsidiary of ESPN, Inc. MLB Extra Innings SM is an official service mark of Major League Baseball Properties, Inc. All other trademarks and service arks are the property of their respective owners. This product is the subject of one or more U.S. or foreign patents pending. Disclaimer--Every effort has been made to ensure the correctness and completeness of the material in this document. No company shall be liable for errors contained herein. The information in this document is subject to change without notice. No warranty of any kind is made with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. StarSight Information--StarSight ® features licensed under one or more of the following U.S. patents: 4,706,121; 5,151,789; 5,335,277; 5,353,121; 5,479,266; 5,479,268; and 5,532,754. Use rights reserved. Macrovision Information--This device incorporates an anticopy process technology that is protected by U.S. patents and other intellectual property rights. The anticopy process is licensed for noncommercial, home use only. Reverse engineering or disassembly is prohibited. Note on Recording Programming--Most television programs and films are copyrighted. This means that someone has legal rights governing the reproduction and distribution of this material. In certain circumstances, copyright law may apply to private in-home taping of copyrighted materials. In most cases, it is permissible to record for personal use, as long as you do not sell the material. You must act responsibly in this area - check into the matter if you are unsure. Some pay per view programs may be licensed from producers as "view only" programs. These are copyrighted programs and may not be copied or reproduced for any purpose without the express written permission of the copyright owner. Satellite Programming--For subscription information, or to resolve problems related to satellite programming, call the service providers, including DIRECTV at 1-800-DIRECTV (347-3288) and USSB at 1-800-204-USSB (8772). Hardware and Installation--To arrange for professional installation of your DIRECTV System, ask questions, or to resolve problems related to your DIRECTV System, contact your dealer. If additional information is needed, please contact the Customer Care Center toll free at 1-800-274-8995. Hughes Customer Care Center 1-800-274-8995 Subscriptions and PPV 1-800-DIRECTV or 1-800-204-USSB PLEASE MAKE NOTE OF THE FOLLOWING INFORMATION FOR WARRANTY System Model #: HSYS- ____ ____ ____ ____ ____ Receiver Model #: HIRD- ____ ____ Receiver Serial #: ___________________________ Access Card #: __________ __________ __________ LNB Model #: _______________________________ LNB Serial #: ________________________________ IMPORTANT SAFETY INSTRUCTIONS For your safety and protection, read this entire Owner's Manual before you attempt to install or use the DIRECTV System. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. INSTALLATION Polarization--This product is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug defeating this feature. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you can fully insert the blades without blade exposure. Power Sources--Operate this product only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. Ventilation--Do not block the ventilation slots and openings in the case. Do not block these openings by placing the product on a bed, sofa, rug, or other similar surface. Do not place this product near or over a radiator or heat register, or in a built-in installation such as a bookcase or rack unless proper ventilation is provided. For electrical safety, power line operated equipment or accessories connected to this unit should bear the UL listing mark or CSA certification mark and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel. Accessories--To avoid personal injury or damage to the receiver, do not place the digital satellite receiver on any unstable cart, stand, table, or bracket. Any mounting of the product should follow the manufacturer's instructions. Attachments--Do not use attachments unless recommended by the product manufacturer as they may cause hazards. Satellite Dish Antenna Grounding--The outdoor antenna used to receive satellite signals and the cable used to connect the antenna to the indoor receiving unit are required to comply with local installation codes and the appropriate sections of the National Electric Code (NEC) and in particular Article 810-15, which covers proper installation and grounding of television receiving equipment, as well as to Article 820-33, which specifies that the satellite dish cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. These codes require proper grounding of the metal structure of the outdoor antenna and grounding of the connecting cable at a point where it enters the house (or other building). If you are having a professional installer make the installation, the installer must observe installation codes. This manual contains instructions on how to make the installation in compliance with the NEC. If additional local installation codes apply, contact local inspection authorities. EXAMPLE OF ANTENNA GROUNDING ACCORDING TO THE NATIONAL ELECTRICAL CODE INSTRUCTIONS CONTAINED IN "RADIO AND TELEVISION EQUIPMENT" Water and Moisture--Do not use this product near water or moisture. Television Antenna Information--Installing an outdoor antenna can be hazardous and should be left to a professional antenna installer. Do not locate the outside antenna system in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, take extreme care to keep from touching such power lines or circuits as contact with them might be fatal. If an outside antenna is connected to the digital satellite receiver, be sure the antenna system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the NEC, NFPA No. 70 1987, provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of the grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Power Lines--Extreme care must be taken when installing and adjusting or maintaining the outdoor antenna and connecting cable, especially in the vicinity of overhead power lines, electric lights, or power circuits. When installing the outdoor antenna or cable, extreme care should be taken to keep from touching or approaching such power lines or circuits, as contact with them might be fatal. Cleaning--Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Object and Liquid Entry--Never push objects of any kind into this product through openings as they may touch dangerous voltages or "short out" parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. SERVICE Servicing--Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. There are no user serviceable parts inside. Refer all servicing to qualified service personnel. Conditions Requiring Service--Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: · · · When the power supply cord or plug is damaged. If liquid has been spilled on, or objects have fallen into, the product or it has been exposed to water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation. If the product has been dropped or the cabinet has been damaged. When the product exhibits a distinct change in performance. THESE ALERTS APPEAR IN THIS MANUAL WARNING For your own safety, follow these important safety rules: · · · Perform as many functions as possible on the ground. Do not install the antenna on a rainy or windy day. If you start to drop the antenna or mast assembly, get away from it and let it fall. DANGER Do not select a location to install the satellite dish/antenna near power lines. You can be killed if the dish/antenna comes into contact with electric power lines. · · Do not contact overhead power lines Check the distance to any nearby power lines before starting installation. Stay at least 20 feet away from all power lines. If any part of the antenna or mast assembly comes into contact with a power line, call your local power company. Do not try to remove it yourself. They will remove it safely. CAUTION Local electric codes and the National Electric Code (NEC) require the antenna to be grounded. Grounding the antenna helps protect against damage caused by static voltage buildup. Grounding can also protect against voltage surges created by nearby lightning strikes. · · Replacement Parts--When replacement parts are required, have the service technician verify that the replacements being used have the same safety characteristics as the original parts. Use of replacement parts specified by the product manufacturer can prevent fire, electric shock, or other hazards. Safety Check--Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition. · THESE ARE DEFINITIONS FOR ALERTS USED IN THIS MANUAL WARNING or CAUTION Where you see this alert symbol and the WARNING or CAUTION heading, strictly follow the warning instructions to avoid personal injury. DANGER Electric shock hazard: Where you see these symbol and the DANGER heading, strictly follow the warning instructions to avoid electric shock injury FEDERAL COMUNICATIONS COMMISSION (FCC) REGULATORY INFORMATION Federal Communications Commission (FCC)--The system complies with both Part 15 and Part 68 of the FCC rules. Part 15 compliance-- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures: · · · · Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. · not done, the telephone company may temporarily disconnect service. 3. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC. If the telephone company requests information on what equipment is connected to their lines, inform them of: · · the telephone number this unit is connected to. the ringer equivalence number (REN). The number can be found on a label located on the bottom of the equipment. the Universal Service Order Code (USOC) jack required. This equipment requires a USOC RJ11 jack. the FCC registration number. The number can be found on a label located on the bottom of this equipment. 4. · The user may find the following booklet, prepared by the Federal Communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." This booklet is available from the U.S. Government Printing Office, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device. Part 68 compliance-- 1. The FCC has established Part 68 of the FCC Rules, which permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on coin lines or party lines. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is 2. TABLE OF CONTENTS THE HUGHES-BRAND DIRECTV SYSTEM..1-1 What You Should Do First.................................1-1 How Does All This Work?.................................1-1 DIRECTV SYSTEM COMPONENTS........................1-2 The Satellite Antenna..........................................1-2 The Digital Satellite Receiver ...........................1-2 The Remote Control............................................1-5 SETTING UP YOUR DIRECTV SYSTEM........1-1 INSTALLING BATTERIES IN YOUR REMOTE CONTROL ...................................................................2-1 CHOOSING THE BEST CONNECTION FOR YOUR ENTERTAINMENT SYSTEM.......................................2-2 Hook Up the Audio/S-video Signals.................2-3 Hook Up the Audio/Video Signals....................2-3 Hook Up the RF Signals.....................................2-4 Hook Up to a Stereo System..............................2-5 Finishing Up.........................................................2-5 CONNECTING THE VCR CONTROL CABLE ...........2-5 Finding the VCR's Remote Control Sensor....2-5 REMOTE CONTROL EXTENDER...............................2-6 Receiver Base Station Installation ...................2-6 Transmitter Nose Cone Installation .................2-7 Battery Replacement ...........................................2-7 NOW YOU CAN TURN IT ON...................................2-7 CONTROLLING THE DIGITAL SATELLITE RECEIVER ..................................................................3-1 FRONT PANEL VS. REMOTE CONTROL KEYS........3-1 BASIC NAVIGATION..................................................3-1 INSTALLING AND POINTING YOUR SATELLITE DISH....................................................4-1 DETERMINE WHERE TO POINT YOUR SATELLITE DISH ............................................................................4-2 The INSTALLATION screen ..............................4-2 ALIGNMENT RESULT Pop-up Panel.............4-2 CHOOSING THE ANTENNA INSTALLATION SITE ...4-3 SELECTING A MOUNTING OPTION..........................4-5 INSTALLING THE ANTENNA ONTO A WOODEN SURFACE ....................................................................4-6 Installation Procedure........................................4-6 INSTALLING THE ANTENNA ONTO A BRICK SURFACE ....................................................................4-8 Installation Procedure........................................4-8 INSTALLING THE ANTENNA ONTO A CINDER BLOCK SURFACE ....................................................................4-9 Installation Procedure........................................4-9 INSTALLING THE ANTENNA ONTO A METAL POLE .........................................................................4-11 Installation Procedure..................................... 4-11 ATTACHING THE REFLECTOR ONTO THE LNB SUPPORT ARM .........................................................4-12 Assembling the HANT-3_ or HANT-4_ Antenna .............................................................. 4-13 Assembling the HANT-3_S Antenna ............. 4-13 ATTACHING THE ANTENNA ASSEMBLY TO THE MAST OR POLE ........................................................4-14 GROUNDING THE METAL POLE MOUNT ..............4-14 Installation Procedure..................................... 4-15 GROUNDING THE BASE PLATE..............................4-15 Installation Procedure..................................... 4-15 INSTALLING AND ROUTING THE LNB COAXIAL CABLE.......................................................................4-16 Installation Procedure..................................... 4-16 CONNECTING THE COAXIAL CABLE TO THE LNB ..........................................................................4-17 Installation Procedure..................................... 4-17 ATTACHING THE LNB TO THE LNB SUPPORT ARM ..........................................................................4-17 ROUTING THE LNB CABLE TO THE SATELLITE RECEIVER.................................................................4-17 CONNECTING THE SATELLITE DISH .....................4-18 POSITIONING THE SATELLITE DISH ......................4-18 The INSTALLATION Screen........................... 4-19 Pointing the Dish Using the "Box" Method 4-19 AUTHORIZING YOUR SERVICE ..............................4-21 WATCHING SATELLITE PROGRAMMING......................................................5-1 BASIC CHANNEL CHANGING...................................5-1 The Channel Banner...........................................5-1 The Information Banner.....................................5-2 The OneLineTM Guide.........................................5-2 The LogoBeltTM....................................................5-2 TurboTuneTM........................................................5-3 ALTERNATE SERVICES.............................................5-3 Alt. Audio..............................................................5-3 Data .......................................................................5-3 THE ON-SCREEN GUIDES...................................5-1 Choosing the Guide Style...................................6-1 General On-Screen Guide Features.................6-2 Using PreSelectTM to Schedule Programs for Viewing .................................................................6-2 Using PreSelect to Schedule Programs for Taping ...................................................................6-2 THE PROGRAM GUIDE (SM. CELL) ................6-3 THE PROGRAM GUIDE (LG. CELL).................6-4 THE TITLE GUIDE..................................................6-5 THE LOGO GUIDE..................................................6-5 THE WATCHWORD GUIDE..................................6-6 FILTERING THE GUIDES............................................6-6 Theme Filters........................................................6-7 Channel List .........................................................6-7 Guide Times..........................................................6-8 Class Filters .........................................................6-8 THE INFORMATION SCREEN ..............................6-8 Done.......................................................................6-9 View .......................................................................6-9 PreSelect...............................................................6-9 PreSelect To View ............................................ 6-10 Cancel PreSelect .............................................. 6-10 Buy $ ................................................................... 6-10 Buy Options....................................................... 6-10 Cancel Purchase............................................... 6-10 Show Times........................................................ 6-11 YOUR RECEIVER'S MENU SYSTEM..............6-1 Menu Overview....................................................7-1 MAIN MENU ..............................................................7-2 Guide .....................................................................7-2 Setup Menu ...........................................................7-2 Scheduler ..............................................................7-2 Check Mail ...........................................................7-2 Purchases..............................................................7-2 New Card ..............................................................7-2 Lock/Unlock .........................................................7-3 Assistance Topics ................................................7-3 SETUP MENU.............................................................7-3 Preferences ...........................................................7-3 Limits .....................................................................7-3 Chan. Lists............................................................7-3 TurboTuneTM........................................................7-3 Installation ...........................................................7-3 VCR Setup.............................................................7-4 WatchWord ...........................................................7-4 Current settings overview..................................7-4 SCHEDULER...............................................................7-4 Editing an event ...................................................7-5 CHECK MAIL .............................................................7-6 Message.................................................................7-6 Page .......................................................................7-6 Erase......................................................................7-6 PURCHASES................................................................7-6 History/Upcoming...............................................7-6 Purchase History.................................................7-7 Upcoming Purchases..........................................7-7 NEW CARD.................................................................7-7 LOCK/UNLOCK..........................................................7-7 Locking Procedure..............................................7-8 Unlocking Procedure..........................................7-8 Temporarily Overriding the Lock .....................7-8 PREFERENCES............................................................7-9 Advanced ..............................................................7-9 MultiColor............................................................7-9 Chan. Tags............................................................7-9 Chan. Sort.............................................................7-9 Scheme................................................................ 7-10 Language ........................................................... 7-10 Filters ................................................................. 7-10 ADVANCED PREFERENCES.....................................7-10 Receiver ID ........................................................ 7-10 Data Port ........................................................... 7-10 Phone Prefix...................................................... 7-10 Screen Ratio ...................................................... 7-11 Factory Defaults............................................... 7-11 LIMITS.......................................................................7-11 TV Allow............................................................. 7-11 Max Rating ........................................................ 7-12 Max Spending ................................................... 7-12 CHANNEL LISTS.......................................................7-13 Rename ............................................................... 7-13 Auto Set .............................................................. 7-13 Clear................................................................... 7-13 Set........................................................................ 7-13 Tag Boxes........................................................... 7-14 TURBOTUNETM........................................................7-14 Done.................................................................... 7-14 Video................................................................... 7-14 Set Channel ....................................................... 7-14 INSTALLATION ........................................................7-15 System Test......................................................... 7-15 Sat 1 / Sat 2........................................................ 7-15 Transponder #................................................... 7-15 Position .............................................................. 7-15 SYSTEM TEST ..........................................................7-16 Receiver Test ..................................................... 7-16 Cable Test.......................................................... 7-16 VCR SETUP .............................................................7-16 Brand.................................................................. 7-16 Code.................................................................... 7-17 Test...................................................................... 7-17 WATCHWORD.........................................................7-17 Word buttons..................................................... 7-17 USING D-VHS FEATURES ON THE HIRD-B4 RECEIVER ..................................................................7-1 CONNECTING THE DIGITAL A/V CABLE................8-1 VCR SETUP ...............................................................8-1 Recording Type....................................................8-1 Recording Speed..................................................8-2 Test D-VHS Status...............................................8-2 TRANSPORT CONTROLS...........................................8-2 STATUS DISPLAYS.....................................................8-3 Lockout Warnings ...............................................8-3 SCHEDULING TO RECORD........................................8-2 CONTROLLING YOUR D-VHS VCR WITH YOUR REMOTE CONTROL ...................................................8-2 PROGRAMMING YOUR REMOTE CONTROL...................................................................8-1 PROGRAMMING THE REMOTE CONTROL ...............9-1 Code Scan .............................................................9-1 Code Entry............................................................9-2 USING THE REMOTE CONTROL ...............................9-5 Switching the Remote Control to Operate a Second Digital Satellite Receiver .....................9-5 Controlling Other Components Using the AUX Button ....................................................................9-5 THE HUGHES-BRAND DIRECTV SYSTEM 1 You did it! You've selected one of the most advanced digital video and audio components available today. You now have the capability to receive hundreds of channels of video programming, CD-quality audio, and data services. What You Should Do First Your DIRECTV System is both a complicated technical miracle and an easy to operate source of entertainment. You should complete the following steps to achieve the greatest performance from your system: · · · · · Read the included guides and manuals to familiarize yourself with the system. Install your digital satellite receiver. Install your satellite antenna and cable. Align the antenna toward the satellite. Arrange for programming from the service providers. How Does All This Work? Many film studios, news organizations and other broadcasters provide their video, audio, and data services to DIRECTV and USSB uplink centers. These service providers then digitally transmit the signals 22,300 miles in space to a grouping of highpower satellites built by Hughes Electronics. These satellites are co-located in geosynchronous orbit 22,300 miles above the earth. This means that after installation of the DIRECTV System, which includes aiming the dish at the satellites, no adjustment will be necessary to change channels because everything comes from the same locations in the sky. The dish never has to track the satellite, so there's no waiting for the picture to come in. From there the digital signals are beamed back to earth where they are received by your satellite dish antenna. The signals then go into your digital satellite receiver where they undergo extensive processing to determine if you are authorized to have access to them. The signals are then reconverted into high quality video and audio that you can enjoy on your television. The telephone connection is used by your digital satellite receiver to report back to the service providers any purchase activity. The DIRECTV network PAGE 1-1 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL DIRECTV System Components There are three main components of your DIRECTV System. They are the satellite antenna, the digital satellite receiver, and the remote control. Take a few minutes to read about each of these components. The Satellite Antenna The satellite antenna is the component that receives the digital signals. It must be mounted to a solid outdoor surface that allows a clear view of the southern sky. The reflector is also known as a "dish." At the end of a tubular arm that is attached to the dish, there is a low noise block (LNB). The mounting bracket and base make adjustments easy during installation. Once the dish has been properly positioned to point towards the satellites, you should never need to adjust it again. A satellite antenna is provided in single satellite DIRECTV Systems and multi-satellite DIRECTV Plus Systems. The 18" DIRECTV satellite antenna model is included with the HIRD-B2, HIRD-B3, and HIRD-B4 satellite receivers. The DIRECTV Plus satellite antenna is included with the HIRD-C2 multi-satellite receiver. DIRECT systems will have either a single LNB or a dual LNB. The single LNB has one connection, allowing use of a single digital satellite receiver. The dual LNB has two connections, allowing use of two digital satellite receivers, or more if you are using a switching distribution box. DIRECTV Plus systems utilize a special LNB configuration, which actually consists of two distinct LNBs. DIRECTV Plus systems have an LNB assembly that consists of two distinct LNBs. One of the LNBs receives programming from the primary DIRECTV satellites while the second LNB receives the programming that is offered to owners of dual satellite systems only. Each of these LNBs can be either single or dual type. The single LNB configuration has one connection, allowing use of a single digital satellite receiver. The dual LNB configuration has two connections, allowing use of two digital satellite receivers. The signals from the two distinct LNBs are combined through the use of an HSWH switch included with DIRECTV Plus systems. The satellite antenna/dish. This diagram is intended to identify the components of a satellite dish. The shapes and styles of your dish may differ in design. The Digital Satellite Receiver This digital satellite receiver is one of the smallest available. From the front panel keys almost every feature of your receiver can be accessed. The front of the digital satellite receiver (Model HIRD-B4 shown) PAGE 1-2 THE HUGHES-BRAND DIRECTV SYSTEM Behind the door on the right side of the receiver is your access card. This special card contains information about your level of service and holds pay per view purchase activity. This card should not be removed except to protect your digital satellite receiver from unauthorized use or to replace the card when your service provider (DIRECTV or USSB) supplies a new one. The power key ( ) is used to turn your digital satellite receiver on and off. The power light (located in the center) will illuminate when the unit is on. Any off-air signal, such as cable TV or local programming, connected to the IN FROM ANT jack is passed through to the OUT TO TV jack when the power is in the off condition. The information key ( ) is used to display descriptions of satellite programs and channels on your TV screen. At any time, pressing the program guide key ( ) will initiate the display of the on-screen guide, where you can see a listing of all available programs, or will display the GUIDE MENU if pressed while displaying a program guide. The four directional keys, up ( ), down ( ), left ( ), and right ( ), are used to move the highlight around the program guide and menus. They also provide access to the OneLineTM Guide and the LogoBeltTM when menus aren't displayed. ) is used to specify that a highlighted guide or menu item The Access Card The select key ( selection is the one desired. HIRD-B2/C2 HIRD-B3 HIRD-B4 The rear of the digital satellite receivers. There are four different models. PAGE 1-3 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL The rear of the receiver has numerous jacks for connection to your audio/video entertainment system. You will also find the power cord permanently connected to the back. The SATELLITE IN F-type jack is for connecting the cable from your satellite dish to your digital satellite receiver. Be sure that you use RG-6 cable only. The IN FROM ANT F-type jack is an input where you can connect the cable from an RF terrestrial source such as an off-air antenna or cable TV service. The OUT TO TV F-type jack is an RF output which you may connect to your TV or VCR (depending on your entertainment system). Note that the CH3/CH4 switch on the upper left enables you to select the channel for your TV on which the satellite programming appears. The phono-type AUDIO output jacks, labeled and color coded (L is white, R is red) to indicate left and right, can be used for connection to your TV, VCR, or audio system. The HIRD-B2 and HIRD-C2 model receivers has one pair, while the HIRD-B3 and HIRD-B4 models have two pairs. The phono-type composite VIDEO output jack is color coded in yellow. You may use this jack for connection to your TV or VCR. The HIRD-B2 and HIRD-C2 model receivers has one video jack, while the HIRD-B3 and HIRD-B4 models have two video jacks. The multiple pin S-VIDEO jack is for high quality output of video. You should use this jack to achieve the clearest picture for your TV or VCR. Only newer high-end TVs, SVHS VCRs and Hi8 VCRs support S-video type connections. The 15-pin WIDE BAND DATA port, available only on the HIRD-B3 and HIRD-B4 model receivers, is intended for advanced applications such as broadcast data services when available. Do not attempt to use this connector without an Hughes-approved data cable or adapter. The 9-pin LOW SPEED DATA port, available only on the HIRD-B4 model receiver, is also intended for advanced applications such as broadcast data services. Do not attempt to use this connector without an Hughes-approved data cable or adapter. The standard RJ-11 modular PHONE JACK is for connecting your digital satellite receiver to your phone line. This phone connection is necessary to access certain program offerings from your service providers. Any calls generated by the digital satellite receiver are toll free. The telephone line connection will not normally interfere with your telephone operation. On occasion, the receiver will call a toll-free number briefly to report any pay per view programs that may have been purchased. The VCR CONTROL mini-jack, found on receiver models HIRD-B3 and HIRD-B4, is for connecting the VCR control cable that is included with the system. With this cable, your satellite receiver can interface with most popular brands of VCRs to record selected programs automatically. The D-VHS jack, found only on the HIRD-B4 model receiver, is for connecting a digital A/V cable (not included) for use with a D-VHS VCR. When this cable is connected and a functioning D-VHS VCR is attached, the previously mentioned VCR CONTROL cable will not be utilized. PAGE 1-4 THE HUGHES-BRAND DIRECTV SYSTEM The Remote Control The remote control is available in two models. The basic model (HRMC-2) can control your digital satellite receiver and most TV brands. The universal model (HRMC-3) can control these devices, as well as VCRs and many other auxiliary devices such as cable boxes, amplifiers and laser disc players. The remote control uses invisible infrared light to send signals to your components when you press the keys. You must aim your remote toward your component for it to receive the command. Descriptions and details of each individual key will be given throughout this manual as they apply, although an overview follows. The mode keys across the top enable you to specify the device that you intend to control. This is important as many devices share the same keys--such as the key or the numeric keys. You must press the appropriate device key prior to pressing a command key to ensure that remote control sends the right signal to the right device. The only keys that deviate from the rule are the blue keys, as they are always associated with your digital satellite receiver. The basic remote control (HRMC-2) on the left. The universal remote control (HRMC-3) on the right. The arch of keys immediately below the power and mode keys are frequently used functions. These include special action ( ), information ( ), guide ( ), exit ( ), and favorite ( ). The key is special in that, by itself, it does nothing but display the action icon in the upper left corner of your screen for a few seconds. What is important is that some keys perform special features while the action icon is displayed. The special functions are indicated in yellow above the keys. Each will be described in this manual at the point they are used. The following chart describes these for easy reference: Key Combination Feature MENU LIST SERVICES MOVIES SPORTS NEWS ALL Function Displays the MAIN MENU from any point Displays the CHANNEL LISTS screen from any point Displays the Alternate Services menu while in video Filters the on-screen guide to only movies Filters the on-screen guide to only sports Filters the on-screen guide to only news Resets the on-screen guide filters There are four directional keys that will cause the on-screen highlight to move in the direction in which it was pressed. The key positions will be referred to in this manual as , , , and . The select key ( ) is one of the most important keys. Pressing the digital satellite receiver that you wish to choose the highlighted item. key will indicate to your The remaining keys are satellite specific keys and common device keys including numbers, channel up and down, etc. The functions of these keys change depending on the currently selected device. Please refer to "Controlling the Digital Satellite Receiver" for more remote control capabilities and "Programming Your Remote Control" for teaching your remote control about your other audio/video components. PAGE 1-5 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL PAGE 1-6 SETTING UP YOUR DIRECTV SYSTEM 2 Setting up your new DIRECTV System is much easier than assembling a train set or a bicycle. You should be watching satellite programming in a very short time! This chapter provides step-by-step instructions for setting up your DIRECTV System and connecting it to your television or entertainment system. As you are reading this now, it is assumed that you have already opened and unpacked the box. The receiver carton includes the receiver itself, an Access Card (already installed in the receiver behind the door), a remote control with two AA batteries, cables, and this manual. Contact your dealer if any part is missing or damaged. Please save all packing materials until the installation of your system is complete in case anything needs to be returned. You now need to decide where you want to place your digital satellite receiver. Avoid installing the receiver in a location where the power cord or cables could be inadvertently disconnected. Obviously, choose a place near your TV. The location should also be well ventilated. Do not set electronic components or other objects (including this manual) on top of the receiver or otherwise block its cooling vents. It is recommended that you have your dish professionally installed. This is due to safety issues, electrical codes, and assurance of a quality installation. If you should choose to perform the installation yourself, please pay special attention to the precautions in the front of this manual and refer to the chapter "Installing and Pointing Your Satellite Dish." You may also want to obtain the Do-It-Yourself Installation Kit, sold separately. Installing Batteries in Your Remote Control Before you can use your remote control, you must install the supplied AA batteries. First, unsnap the battery cover from the back of the remote control. Install each fresh battery as shown, making sure that the + and - on each battery line up with the marks in the battery compartment. Next, snap the cover back onto the remote control. Refer to "Programming Your Remote Control" for setting the codes to control the devices in your entertainment system. Battery installation PAGE 2-1 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL Choosing the Best Connection for Your Entertainment System There are a number of ways to connect your digital satellite receiver, depending on the other audio/video equipment you wish to use. We will show you the simplest hookups. The possible connections Before choosing the best connection for your entertainment system, you should connect the phone line. This can be done by plugging one end of the provided telephone cable into the PHONE LINE jack on the back of your digital satellite receiver and the other end into a telephone wall jack. If you do not have a telephone jack within reach, contact your The Phone line and jack local phone company to arrange for a new jack to be installed or reorient your digital satellite receiver to be within reach of a telephone wall jack. To suit specific needs, you may need to purchase additional connectors and/or cables. These are available from your dealer or electronic hardware stores. Choose which hookup method to use based on: · · · The capabilities of your TV and VCR. Your desire to pass local programming through the digital satellite receiver. Any other devices you want to include in the system (stereo, second VCR, etc.). We will guide you through the decision and connection process. But first, position yourself or your equipment so that you are looking at the backs. Note the various input and output receptacles, their PAGE 2-2 SETTING UP YOUR DIRECTV SYSTEM shapes, and how they are labeled. Then read through the rest of this hookup section before proceeding to an actual hookup. Do not turn on the power yet. For your safety, leave your digital satellite receiver, TV, VCR, and any other devices to be connected unplugged while hooking them up. Hook Up the Audio/S-video Signals Only the newest, high-end TVs and VCRs have S-video inputs. VCRs that support S-video include Hi8 and SVHS types. Look on the back of your TV and VCR for this special jack. It will be labeled something such as S-VIDEO IN. If you are unsure, you can see the type of connector that you are looking for on the back of your digital satellite receiver. If The S-video cable and jack neither, the TV or VCR has this jack, proceed to the "Hook Up the Audio/Video Signals" section. This video hookup will give you the sharpest picture of any of the hookups. Also, this hookup will allow you to view satellite programming and local broadcast simultaneously on TVs that offer a "picture in picture" (PIP) feature. When using this hookup, you cannot use the digital satellite receiver as a switch to choose between satellite programming and local broadcasts. You will use the input selection that your TV and/or VCR offers to select the source. If your VCR has S-video input... use an S-video cable to connect the digital satellite receiver's S-VIDEO output to the S-video input on your VCR. Also connect one pair of the digital satellite receiver's audio outputs (Left and Right) to the audio inputs on your VCR. If your TV has S-video input... connect an S-video cable from the S-VIDEO output (either from the digital satellite receiver if available or the VCR) to the S-video input on the TV. Also connect the left and right audio outputs from the same device that the S-video is coming from and connect them to the TV. If you have a stereo system... you may be able to achieve big speaker sound. See the "Hook Up to a Stereo System" section for the necessary connections. If your hookup is complete... move on to the "Finishing Up" section. Hook Up the Audio/Video Signals Most high-end TVs and VCRs have phono-type audio and video inputs. Look at the back of your TV and VCR for three jacks--possibly color coded yellow, white and red. They will be labeled something like IN (L and R), AUDIO IN, and VIDEO IN. If you are unsure, look at these connectors on the back of your digital satellite receiver. If The phono-type video cable and jack you have no jacks like these on your TV or VCR, skip this section and proceed to the "Hook Up the RF Signals" section. This video hookup will give you a clearer picture than an RF hookup. Also, this hookup will allow you to view satellite programming and local broadcast simultaneously on TVs that offer a "picture in picture" (PIP) feature. When using this hookup, you cannot use the digital satellite receiver as a switch to choose between satellite programming and local broadcasts. You will use the input selection that your TV and/or VCR offer to select the source. If your VCR has a video input... use an audio/video cable to connect the digital satellite receiver's VIDEO output to the video input on your VCR. Also connect the pair of the digital satellite receiver's audio outputs (Left and Right) to the audio inputs on your VCR. PAGE 2-3 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL If your TV has a video input... connect an audio/video cable from the VIDEO output (either from the digital satellite receiver if available or the VCR) to the video input on the TV. Also connect the left and right audio outputs from the same device that the video is coming from and connect them to the TV. If you have a stereo system... you may be able to achieve big speaker sound. See the "Hook Up to a Stereo System" section for the necessary connections. If your hookup is complete... move on to the "Finishing Up" section. Hook Up the RF Signals Look at the back of your TV and VCR for RF inputs. These could be labeled something like 75-OHM, 300-OHM, CABLE, FROM ANTENNA, VHF or UHF. These could appear either as a pair or screws or a F-type connector as on the back of your digital satellite receiver. The RF cable and jack If your TV or VCR does not have threaded F-type connectors you will need to obtain adapters which convert the round F-type RG-6 or RG-59 cable to the connectors on your TV and/or VCR. These are sold separately and should be available from your dealer or an electronics hardware store. To connect your VCR... use a coaxial cable to connect the OUT TO TV from your digital satellite receiver to the RF input section on your VCR. This is the first place where an adapter may be needed if your VCR doesn't have the F-type connector. To connect your TV... connect a coaxial cable from the RF output (either from the digital satellite receiver's OUT TO TV if available or the VCR) to the RF input on the TV. Set the channel 3/4 switch on the back of your digital satellite receiver to the channel that is not broadcast or has the weakest signal in your area. This will be the channel that you need to set your TV and/or VCR to for viewing or recording satellite programming. You can also use your digital satellite receiver as a switch to select between satellite programming and local broadcasts. This can be accomplished by pressing the key while the remote is in satellite mode. Also, you must connect your local signal, either from an antenna or cable service, to the IN FROM ANT on the back of your digital satellite receiver. If your antenna wire is not a coaxial type your will need an adapter as described earlier. If you have a stereo system... you may be able to achieve big speaker sound. See the "Hook Up to a Stereo System" section for the necessary connections. If your hookup is complete... move on to the "Finishing Up" section. Hook Up to a Stereo System To achieve high quality sound from your digital satellite receiver through a stereo system, simply connect the AUDIO outputs (Left and Right) to an available input on your audio system. This input may be labeled something like AUX, or, if you aren't using a compact disc player or laser disc player, you can use one of these inputs, if available. The only input that you should not use is one that is specified for a turntable/phonograph. The phono-type audio cable and jack PAGE 2-4 SETTING UP YOUR DIRECTV SYSTEM Finishing Up You can mix and match the different hookups described above to suit your entertainment system's available connections. For example, you could connect the VCR using audio/video, while the TV is connected with the RF signal. Always try to achieve the highest quality and greatest flexibility available. Once all connections have been completed, plug in the TV, VCR and digital satellite receiver to the wall outlet, appropriate extension cord, or surge protector. See Important Safety Instructions described in the front of this manual. Note: If you have connected a VCR into your entertainment system in a way that routes the cables from your DIRECTV System to your VCR before the signal reaches the TV, you could experience a distorted picture if you attempt to record a copy-protected program. These programs are identified by a "Can't Tape" symbol in the banner area of the screen. If this occurs, simply stop the recording process and your picture will automatically correct itself. Connecting the VCR Control Cable (Models HIRD-B3 and HIRD-B4 only) With the proper connections you can have your digital satellite receiver control your VCR for unattended recording. First, you will need to plug the VCR Control cable into the back of your digital satellite receiver. Then proceed to the next section to determine where the other end of this cable should be attached. The VCR Control cable and jack If you have the model HIRD-B4 receiver and a D-VHS video recorder, you will likely choose to connect the D-VHS cable instead. Refer to your D-VHS owner's manual and the chapter "Using D-VHS Features on the HIRD-B4 Receiver" in this manual. When the D-VHS cable is connected, the IR-based VCR Control jack and cable are overridden and will not function. Finding the VCR's Remote Control Sensor So that your digital satellite receiver can control your VCR the emitter end of the VCR control cable must be attached where the VCR's remote control sensor is located. On some VCRs this is labeled. You may also find a diagram in your VCR's manual indicating the sensor position. It is commonly identifiable by a small dark plastic window. For reference, see the sensor on your digital satellite receiver located in the center. Look for indications of the remote control sensor If the sensor is not labeled or documented, you will need to scan the front of your VCR with your VCR's remote control. Use the following procedure to accomplish this: · Hold the VCR's remote control about ½-inch from the front left side of your VCR. Scanning for the remote control sensor · Slowly move the remote control to the right repeatedly pressing the remote control's power key on and off. · Once your VCR responds to your pressing the remote control power, note the position. This should be the location of your VCR's sensor. Once the sensor position has been determined, attach the emitter to the area with a piece of tape. This is temporary until the system can be tested. Refer to the "VCR Setup" section in the chapter "Your Receiver's Menu System" to program and test the VCR Control feature. PAGE 2-5 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL Upon verifying that the VCR Control is functioning properly you can remove the tape and permanently attach the emitter using the peel-and-stick backing. This attachment should not interfere with normal VCR operation. Remote Control Extender Some DIRECTV Systems may include a Remote Control Extender. Even if it is not included with your system, they are also sold separately. You would need to purchase the HRCE-10 that you can add to your remote control that came with your system. There are also packages, such as the HRCE-13 which includes an additional remote control. With the Remote Control Extender, you can have complete control of your digital satellite receiver and other entertainment system components from anywhere inside of the house. It converts IR (Infra-Red) signals emitted by the remote control into a powerful radio signal which is then broadcast up to a distance of 150 feet to the receiver base station. No tools are needed to install the Remote Extender. The HNS Remote Control Extender consists of two components; the transmitter "nose cone" (which attaches to the front of the remote control), and the receiver "base station" (which is placed in the room where the HNS-brand digital satellite receiver is located). Receiver Base Station Installation Place the receiver base station in the room where your HNS-brand digital satellite receiver is located. Choose a location that is near an electrical outlet on an opposing wall to where your digital satellite receiver is installed. Point the front of the base station towards the receiver. Try to use your remote control from your chosen location to confirm that it is within the operating "view" of your digital satellite receiver. Plug the AC power adapter (included with your Remote Control Extender) in the wall outlet. Attach the small plug from the transformer into the jack on the receiver base station. The power light should illuminate. Extend the antenna fully. The Remote Control Extender base station is ready for use. Base station placement Transmitter Nose Cone Installation The Remote Control Extender nose cone has been designed to attach to the front of your HNS-brand remote control. Firmly press the nose cone onto the front of the remote control until it will be held in place by the bumps on the bottom. Before the nose cone transmitter can function you will need to install the supplied battery. To do this, begin by simply opening the small door on the bottom of the nose cone. Install the battery noting the proper polarity (+/-). Then replace the door. You are now ready to use your Remote Control Extender equipped HNS remote control. You should find that using your remote control from another room will work just as Attach the nose cone though you were right in front of your digital satellite receiver and other entertainment equipment. Note that you do not need to point it towards the room for it to work. The signals are broadcast from the nose cone in all directions -- even through floors, walls, ceilings and furniture! PAGE 2-6 SETTING UP YOUR DIRECTV SYSTEM Battery Replacement Your operating range will start to decrease as the battery life decreases. Replacement batteries are conveniently available at most electronic stores. To replace the battery, follow the directions above. Remember to dispose of the old battery properly. BATTERY: Type mn21 12v or equivalent Now You Can Turn It On Once you have connected everything, you can turn everything on. Turn the TV on and set it to the digital satellite receiver channel (3 or 4) or input (video or S-video). Do the same for the VCR, if applicable. Now turn your digital satellite receiver on. You will see the start-up screen for several seconds, followed by a black screen with the message: "Searching for satellite signal. To access related utilities, press at the bottom of the screen. If so, this is good! If not, try pressing the control is in SAT mode or check all of the connections. You're well on your way to enjoying your DIRECTV System. ." key while the remote PAGE 2-7 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL PAGE 2-8 CONTROLLING THE DIGITAL SATELLITE RECEIVER 3 Now it is Time for You to Take Control! You are the master of your digital satellite receiver. It does what you tell it to do. Take a few minutes to read through this chapter to begin to understand how to "drive" your system. Let's begin with a few simple rules. First, there is nothing that you can do, using the front panel keys or the remote control keys, which could harm your digital satellite receiver in any way. Once you understand the capabilities and options available in your receiver, you'll be able to undo any changes or settings that you make. The next important rule is to have fun! The features of your digital satellite receiver are intended to make watching TV more enjoyable. It isn't necessary to know everything your system can do right away. Learn the capabilities a little at a time. As you use your digital satellite receiver, the techniques to control it will become second nature. Front Panel vs. Remote Control Keys The front panel provides all of the basic controls needed to access and use the primary features of the digital satellite receiver. The remote control has many more keys to provide shortcuts or access to extended features of the digital satellite receiver. Most of the remote control keys can also be used to control other components in your entertainment system. For this reason, you must remember to press the "SAT" key, putting the remote control in satellite mode, when you want to control your digital satellite receiver. Basic Navigation The most common digital satellite receiver related keys that you will use are , , , , and . Four distinct keys on the digital satellite receiver front panel represent the direction keys. On the remote control the top, bottom, left and right sides of the large disk represent the direction keys. These keys are primarily used to move the highlight (also known as a cursor) around the screen. The key should be pressed to indicate that a highlighted item is the one that you wish to choose. Another key you will be using frequently is the key, located on both the front panel of the digital satellite receiver as well as on the remote control. This key is used when you want to display the current on-screen guide. Once you are in the guide, pressing the key while a program title is highlighted will display the Guide pop-up menu. One additional key that appears on both the front panel and the remote control is the key. This key is used to retrieve descriptive information about a currently airing event and to provide access to scheduling information (and purchasing information for PPVs) about highlighted programs in the on-screen guide. The final key that appears on both the remote control and the front panel is the key. Make sure the remote control is in SAT mode for the key to apply to the digital satellite receiver. When you power the digital satellite receiver off, is has not actually stopped using electricity. Rather, it goes into a standby mode that enables it to continue to monitor data being sent from the service providers, PAGE 3-1 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL call in status reports to the service providers, start and stop a VCR for programs you have scheduled, receive messages, and perform other background activities. The only apparent changes that occur in the standby condition are that the video goes black, the IN FROM ANTENNA connector signals are passed through to the OUT TO TV connector, and the power light is off. There are three keys on your remote control that you will likely use frequently. They are , and . , After you have established favorite channel lists, as described in the chapter, "Your Receiver's Menu System," you will want to cycle through these lists quickly and easily. This is accomplished by pressing the key. Each press will advance to the next list, which contains channels. After stepping through the favorite lists it will cycle to the "Top 10" list and then back to "All Channels." At any time, you can exit the on-screen guide through the Guide pop-up menu and selecting Video. This can be time consuming, so a much quicker way is to press the key. The key is only of use if your digital satellite receiver is connected to your entertainment system through RF, rather than video or S-video. If you are using RF, pressing the key will switch the output between satellite programming and local broadcasts similar to the way the key works. The reason that you may want to have local broadcasts passed through but not turn the digital satellite receiver off is so you can watch or record local broadcasts while recording or watching satellite programming through the audio/video connectors. With knowledge of these few keys you should be able to navigate through almost every digital satellite receiver feature and menu. PAGE 3-2 INSTALLING AND POINTING YOUR SATELLITE DISH 4 One spot--22,300 miles in space--and you'll find it. There's a cluster of satellites way out there in space, and just as a telescope is pointed at a star, you need to point your dish at the satellites. In this chapter we will explain the basic process for determining where to mount your dish, basic installation of the dish and the procedure for pointing your dish. Read the contents of this chapter, as well as the important safety information in the front of this manual. These instructions are intended for an installer experienced in performing the various tasks described here. Depending on how you intend to install the antenna, you may be required to: · · · · · Climb a ladder and work on your roof. Use a power drill to drill holes in your house. Determine if there are water pipes, electrical wiring, or gas lines hidden in the walls near where you will be drilling. Route coaxial cable through the foundation wall, under floors, and through interior walls. Ground the antenna and coaxial cable as recommended in the National Electrical Code (published by the National Fire Protection Association, Batterymarch Park, Quincy, MA 02269). If you do not feel comfortable about performing these tasks or complying with installation requirements, contact your dealer for information on having your system installed by an authorized professional installer. The warranty covering your DIRECTV System assumes professional installation. The warranty may not apply in self installation situations since improper installations could damage the various components or cause undesired operation. The satellite cluster is located 22,300 miles in orbit above the equator. To aim the antenna at the satellites you need to know the azimuth and elevation angles. Your digital satellite receiver will assist you in determining these angles. If you see the message: "Searching for satellite signal. To access related utilities, press ." press the key. Otherwise, press keys in the following order to navigate to the INSTALLATION screen: · · · · · or or to display the MAIN MENU to move the highlight over the Setup Menu button to display the SETUP MENU to move the highlight over the Installation button to display the INSTALLATION screen PAGE 4-1 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL Determine Where to Point Your Satellite Dish The INSTALLATION screen When you press you will be whisked into the screen that assists you with dish pointing and signal strength utilities. Since you may have never used the DIRECTV System before, we'll go slowly at first. But pay attention; you are starting to learn how to navigate the menus. If you are using the model HIRD-C2 receiver, use the Sat 1/Sat 2 button to set the display to be in "Satellite 2 Signal Strength." Move the highlight to the Position button and press . You will need to decide whether you know where you are by your ZIP code or by your latitudinal and longitudinal position. Press the or keys on the remote control or receiver front panel until your preferred selection is highlighted. Then press . The INSTALLATION screen You will now see a pop-up panel with space to enter your information. Enter your location. If you are using the remote control, press the "SAT" key, followed by the five appropriate digits. From the remote control or receiver front panel you can also use the or keys to increase or decrease the highlighted digit value, and the key to advance to the next digit. Use the key to back up to correct any mistakes. When you are finished, press on the button labeled OK to continue. ALIGNMENT RESULT Pop-up Panel The ALIGNMENT RESULT will display the proper elevation and azimuth for pointing the dish calculated from the location you entered. You should take a moment to write down the elevation and azimuth numbers. ELEVATION: ______ AZIMUTH: ______ HIRD-C2 owners also note POLARIZATION: ______ The values displayed are fairly accurate; however some fine-tuning may be necessary. Use these values when choosing a mounting location for your satellite dish, remembering that you will need an unobstructed view in that direction. The ALIGNMENT RESULT screen The results provided for HIRD-C2 receivers are for the DIRECTV Plus antenna only. Contact the Customer Care Center at 1-800-274-8995 for the proper coordinates if you should choose to use the HIRD-C2 receiver with a DIRECTV System 18" satellite antenna. PAGE 4-2 INSTALLING AND POINTING YOUR SATELLITE DISH Choosing the Antenna Installation Site WARNING For your own safety, follow these important safety rules: · · · Perform as many functions as possible on the ground. Do not install the antenna on a rainy or windy day. If you start to drop the antenna or mast assembly, get away from it and let it fall. Perform the following steps to select the best site to install the antenna: 1) 2) Go to the location where you plan to install the antenna. Using a compass like the one shown, hold the compass level so that the needle can rotate freely. When the needle stops rotating, it will be pointing north. Doing so carefully so as not to disturb the needle, rotate the body of the compass so that the 0° or N marks printed on the compass align with the painted end of the needle. The compass is now aligned with magnetic north. Note: Large metal structures, such as air conditioning units and steel beams near the compass may greatly reduce its accuracy. If you are near such structures, move several feet away and repeat the measurement to verify the readings. 3) Draw an imaginary line from the center of the compass to the azimuth value you recorded above. This is the direction for pointing the antenna toward the satellites. Use a rock or some other object to mark the location where you are standing; then pick a landmark in the distance that aligns with the magnetic azimuth bearing, or mark the azimuth in some way. 4) Verify that there are no obstructions (such as buildings or trees) blocking the view to the satellite, as shown in the diagram. Remember that trees that are small now or do not have leaves could grow to ultimately block the clear line of sight. 5) Make sure that the site you have chosen is not where people or equipment could hit the antenna. PAGE 4-3 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL DANGER Do not select a location to install the satellite dish/antenna near power lines. You can be killed if the dish/antenna comes into contact with electric power lines. · · Do not contact overhead power lines Check the distance to any nearby power lines before starting installation. Stay at least 20 feet away from all power lines. If any part of the antenna or mast assembly comes into contact with a power line, call your local power company. Do not try to remove it yourself. They will remove it safely. · MODEL HIRD-C2 OWNERS PLEASE NOTE: If you have the model HIRD-C2 receiver and are utilizing the DIRECTV Plus satellite antenna, please refer to the installation instruction included with the dish. The following instructions are for the 18" satellite antenna only. After installing the dish, continue with this manual starting at the section titled "Authorizing Your Service" found later in this chapter. If you decide to install the antenna yourself, we recommend you purchase the Do-It-Yourself Instillation Kit. It contains many items you will need to complete most installations. You will need some of the following tools, depending on your installation: · · Electric drill Drill bits (1/8-inch, 3/16-inch, 1/2-inch masonry) Carpenter's level Pencil or chalk · · Tape measure Wrenches (3/8-inch, 7/16-inch, or adjustable) Hammer Hole digging tools · · · · Wheelbarrow or concrete mixing box Hacksaw Sledge hammer Flat blade screwdriver · · · · · Phillips screwdriver Confirm that you have all of the antenna kit components. Since the dish may be one of three possible models, compare the parts list associated with your antenna model. Model HANT-4_ Contents Fiberglass/plastic composite reflector (1), Mast (1), Base plate (1), LNB Support arm (1), LNB (1), ¼-Inch nuts (5), Star washer (1), Retainer screw (1), Retainer nut (1), Lock washer (1), ¼-20 x ½-Inch grounding bolt (1), Flat washer (4) steel reflector (1), mast (1), base plate (1), LNB support arm (1), LNB (1), ¼inch nuts (5), star washer (1), retainer screw (1), retainer nut (1), lock washer (1), spacer (4), flat-head screw (4), ¼-20 x ½-inch grounding bolt (1), flat washer (4) Steel reflector (1), mast (1), base plate (1), LNB support arm (1), LNB (1), ¼inch nuts (5), star washer (1), retainer screw (1), cable clip (1), flat head screws (4), ¼-20 x ½-inch grounding bolt (1), flat washer (1) HANT-3_ HANT-3_S If you are missing any parts contact the Customer Care Center at 1-800-274-8995. PAGE 4-4 INSTALLING AND POINTING YOUR SATELLITE DISH Selecting a Mounting Option Now that you have chosen where you want to install your antenna, you need to select the appropriate mounting. Use the options described below to determine the section of this chapter that you should advance to. All installations require grounding per NEC 810-15 and NEC 820-33. Installing the antenna on the side of your house. Do not install on vinyl or aluminum siding. See the section titled "Installing the Antenna Onto a Wooden Surface." Installing the antenna on the rail or floor of a deck. See the section titled "Installing the Antenna Onto a Wooden Surface." Installing the antenna on a brick surface. See the section titled "Installing the Antenna Onto a Brick Surface." Installing the antenna on a cinder block or masonry surface. See the section titled "Installing the Antenna Onto a Cinder Block Surface." Installing the antenna on a metal pole. See the section titled "Installing the Antenna Onto a Metal Pole." Note: If you will be installing the antenna base plate and mast using a mounting configuration other than the ones recommended here, do so as follows: 1. 2. 3. Install the base plate and mast. Verify that the mast is level. Go to the section titled "Attaching the Reflector Onto the LNB Support Arm." PAGE 4-5 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL Installing the Antenna onto a Wooden Surface The satellite antenna can be installed onto several types of wooden surfaces. This section describes installing the antenna base plate and mast onto the side of your house or on a deck rail or floor. Do not mount the antenna onto composite (also called particleboard or fiberboard) surfaces unless there is a wall stud or rafter located where you will be installing the mounting hardware. Composite materials are not strong enough to support the antenna during strong winds and other violent weather conditions. Have the following tools and materials handy during this process. Items marked with an asterisk (*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately). · · · · Drill bits 3/16-inch) (1/8-inch, · · · Silicone sealant * Washers * (5/16-inch, Qty. 4) Wrenches 7/16-inch) (3/8-inch, · Lag screws * (3-inch x ¼-inch, Qty.2; 2-inch x 5/16-inch, Qty.4) Carpenter's level Pencil or chalk Electric drill Installation Procedure 1) Select a secure site to install the antenna base plate: Wall Mounting Deck Mounting · On the side of your house. Locate a wall stud onto which you can install the antenna base plate as shown. Wall studs can most easily be found by looking for the line of nails that shows where siding is attached to the house or by using a stud finder. On a deck railing or floor. You can install the base plate onto a deck rail or on the deck floor as shown. · 2) Place the base plate so the center holes align with the centerline of the rafter or stud (see diagram). While holding the base plate in place, use a pencil to mark the location of the top center hole onto the mounting surface. This mark indicates where you will be drilling later. PAGE 4-6 INSTALLING AND POINTING YOUR SATELLITE DISH 3) Using a carpenter's level, plumb the antenna mast in at least two different locations on the side of the mast, as shown. These two measurements should be at right angles to each other. If the mast is plumbed (aligned vertically with the bubble level), go to step 5. Otherwise, loosen the pivot bolt and adjustment nuts (see diagram). 4) Rotate the mast until it is plumb with the level, then tighten the pivot bolt and alignment nuts. If you are still unable to align the mast with the level, try using wooden shims. If they do not correct the problem you will need to find another site to install the antenna. Set the mast aside and drill a 1/8-inch x 3-inch pilot hole where you made the pencil mark. Install the mast assembly onto the mounting surface using a 3-inch x ¼-inch lag screw. Tighten the screw enough to secure the base plate, but leave it loose enough to enable you to adjust the base plate. Verify that the mast is still plumb and adjust if necessary. Mark the locations of the outside holes and remaining center hole on the mounting surface. Remove the base plate from the mounting surface. 5) 6) 7) 8) 9) 10) Drill a 1/8-inch x 3-inch pilot hole for the lower center hole. 11) Drill four 1/8-inch x 2-inch pilot holes for the outside holes. 12) While holding the base plate in place, apply silicone sealant onto the six pilot holes and around the bottom edge of the base where it contacts the mounting surface (see diagram). Doing so will help prevent water from seeping into your house. 13) Install four 2-inch x 5/16-inch lag screws and four 5/16-inch washers into the outside holes on the base plate. 14) Install two 3-inch x ¼-inch lag screws into the center holes on the base plate. 15) Tighten all screws. 16) Apply additional silicone sealant to cover the tops of the lag screws. With the base plate and mast installed, proceed to the section titled "Attaching the Reflector Onto the LNB Support Arm" later in this chapter. PAGE 4-7 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL Installing the Antenna onto a Brick Surface The satellite antenna can be installed onto brick surfaces. This section describes installing the antenna base plate and mast onto the side of your brick house or on a chimney. Have the following tools and materials handy during this process. Items marked with a asterisk (*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately). · · · · Masonry drill bit (½inch) Machine screws * (¼inch x 3-inch , Qty. 4) Carpenter's level Pencil or chalk · · · Silicone sealant * Expansion anchors* (Qty. 4) Washers * (5/16-inch, Qty. 4) · Wrenches (3/8-inch, 7/16-inch, or adjustable) Hammer · Installation Procedure 1) 2) Select a flat and secure site to install the antenna base plate. Place the base plate so the outside holes are positioned over the brick surfaces. Do not drill into the mortar between the bricks. Front view Side View 3) Using a carpenter's level, plumb the antenna mast in at least two different locations on the side of the mast, as shown. These two measurements should be at right angles to each other. If the mast is plumb (aligned vertically with the bubble level), go to step 5. Otherwise, loosen the pivot bolt and adjustment nuts (see diagram). Rotate the mast until it is plumb with the level, then tighten the pivot bolt and alignment nuts. If you are still unable to align the mast with the level, try using wooden shims. If they do not correct the problem you will need to find another site to install the antenna. Use a pencil to mark the location of the top left outside hole of the base plate (see diagram) onto the brick surface. Set the mast aside and drill a ½-inch x 3-inch hole where you made the pencil mark. Clean out the hole and insert an expansion anchor. The anchor should fit snugly, so you may have to use a hammer to gently tap the anchor until it is flush with the brick surface. 4) 5) 6) 7) PAGE 4-8 INSTALLING AND POINTING YOUR SATELLITE DISH 8) Install the mast assembly onto the mounting surface using a 3-inch x ¼-20 machine screw (see diagram). Tighten the screw enough to secure the base plate, but leave it loose enough to enable you to adjust the base plate. 9) Verify that the mast is still plumb and adjust if necessary. 10) Mark the locations of the other three outside holes on the mounting surface. 11) Remove the base plate from the brick surface. 12) Drill three ½-inch x 3-inch holes for the outside holes. 13) Install the base plate using the 3-inch x ¼-20 machine screws and four 5/16-inch washers. 14) Tighten the four machine screws. With the base plate and mast installed, proceed to the section titled "Attaching the Reflector Onto the LNB Support Arm" later in this chapter. Installing the Antenna onto a Cinder Block Surface The satellite antenna can be installed onto brick surfaces. This section describes installing the antenna base plate and mast onto a cinder block or masonry surface. Have the following tools and materials handy during this process. Items marked with a asterisk (*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately). · · · · Masonry drill bit (½inch) Machine screws * (¼inch x 3-inch , Qty. 4) Carpenter's level Pencil or chalk · · · · Electric drill Silicone sealant * Togglers* (Qty. 4) Washers * (5/16-inch, Qty. 4) · · Wrenches (3/8-inch, 7/16-inch, or adjustable) Hammer Installation Procedure 1) 2) Select a flat and secure site to install the antenna base plate. Tap the cinder blocks with a hammer to locate the hollow center cores. 3) Place the base plate so the outside holes are positioned over the hollow center cores of the cinder block. Do not drill into the mortar between the cinder blocks. PAGE 4-9 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL 4) Using a carpenter's level, plumb the antenna mast in at least two different locations on the side of the mast, as shown. These two measurements should be at right angles to each other. If the mast is plumb (aligned vertically with the bubble level), go to step 5. Otherwise, loosen the pivot bolt and adjustment nuts (see diagram). 5) Rotate the mast until it is plumb with the level, then tighten the pivot bolt and alignment nuts. If you are still unable to align the mast with the level, try using wooden shims. If they do not correct the problem you will need to find another install site. Use a pencil to mark the location of the top left outside hole of the base plate (see diagram) onto the cinder block surface. Set the mast assembly aside and drill a ½-inch hole where you made the pencil mark. Clean out the hole. Holding the ring end of a toggler, fold the metal channel flat against the toggler and insert it into the drilled hole until you feel the channel open inside the hollow core of the cinder block. 6) 7) 8) 9) 10) Rotate the toggler and gently pull the ring to ensure the metal channel is flat against the inside of the cinder block. 11) While pulling the toggler toward you to apply tension, slide the push-cap until it is snug against the cinder block (see diagram). 12) Break the ring along the center perforation and bend the two straps away from each other until they break at the push-cap. PAGE 4-10 INSTALLING AND POINTING YOUR SATELLITE DISH 13) Install the mast assembly onto the cinder block surface using a 3-inch x ¼-20 machine screw (see diagram). Tighten the screw enough to secure the base plate, but leave it loose enough to enable you to adjust the base plate. 14) Verify that the mast is still plumb and adjust if necessary. 15) Mark the locations of the other three outside holes on the cinder block surface. 16) Remove the base plate from the cinder block. 17) Drill three ½-inch holes for the outside holes. 18) Repeat steps 8 through 12 to install togglers in the three drilled holes. 19) Install the base mast assembly using the 3-inch x ¼-20 machine screws and four 5/16-inch washers. 20) Tighten the four machine screws. With the base plate and mast installed, proceed to the section titled "Attaching the Reflector onto the LNB Support Arm" later in this chapter. Installing the Antenna onto a Metal Pole The satellite antenna can be installed onto a metal pole. You will not be using the base plate or mast included with the antenna for this procedure. Store these items in case you decide to move the antenna to a new location in the future. Have the following tools and materials handy during this process. Items marked with a asterisk (*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately). · · · · Hole digging tools Wheelbarrow or concrete mixing box Carpenter's level Pencil or chalk · · · Guy wires and wooden stakes Hacksaw 40-pound bag of quick setting concrete (Qty 4) · Metal pole (1¼-inch inside diameter schedule 40 galvanized water pipe - 6-foot length minimum) Installation Procedure 1) Use a hacksaw to cut the bottom edge of the pole at a 45° angle, as shown. This prevents the pole from rotating in the concrete over time. PAGE 4-11 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL 2) Dig a hole at least 8-inches in diameter and 36-inches deep. If you live in an area where the frost line goes deeper than 30-inches, dig the hole at least 6inches deeper than the frost line. Place the pole into the hole and place rocks (for example) around the pole to stabilize it in a vertical position. 3) 4) Using a carpenter's level, plumb the pole in at least two different locations on the side of the pole, as shown. These two measurements should be at right angles to each other. When the pole is plumb, secure it with the rocks, or attach guy wires to hold it upright. Fill the hole with prepared quick drying cement. Shape the top of the concrete with a slope to improve drainage. Let the cement dry for 24 hours before you remove the guy wires or attempt to attach the antenna to the pole. 5) 6) With the pole installed, proceed to the section titled "Attaching the Reflector Onto the LNB Support Arm" later in this chapter. Attaching the Reflector onto the LNB Support Arm There are two possible antenna models that may have been included with your DIRECTV System. Refer to the section that applies to your antenna model. If you don't know which model number you have, you should be able to identify it by the associated diagram. PAGE 4-12 INSTALLING AND POINTING YOUR SATELLITE DISH Assembling the HANT-3_ or HANT-4_ Antenna If you have antenna model HANT-4_, proceed to step 4. 1) 2) Insert a flat-head screw into one of the holes in the face of the reflector, as shown. For the model HANT-3_ antenna only, install a spacer onto the screw. The spacer fits tightly, so you may have to twist it into place. Install the spacer so the concave side is against the reflector surface. 3) Repeat steps 1 and 2 to install the remaining three sets of flat-head screws and spacers. 4) Install the mounting bracket of the LNB support arm onto the four flat-head screws, as shown. 5) Loosely install a flat washer, lock washer, and ¼-inch nut onto the portion of each flat-head screw that sticks through the back of the reflector, spacer, and mounting bracket. 6) Tighten the four ¼-inch nuts. The heads of the flathead screws must be flush on the inside surface of the reflector to be securely fastened to the LNB support arm. With the arm securely attached to the reflector, you should proceed to the section titled "Installing the Antenna Assembly onto the Mast or Pole." Assembling the HANT-3_S Antenna 1) Insert a flat-head screw into one of the holes in the face of the reflector, as shown. 2) Install the mounting bracket of the LNB support arm onto the four flat-head screws, as shown. 3) Loosely install a ¼-inch nut onto the portion of each flat-head screw that sticks through the back of the reflector and mounting bracket. 4) Tighten the four ¼-inch nuts. The heads of the flat-head screws must be flush on the inside surface of the reflector to be securely fastened to the LNB support arm. 5) Install the cable clip as shown. PAGE 4-13 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL Attaching the Antenna Assembly to the Mast or Pole Now that you have assembled the antenna you are ready to mount it on your previously installed mast or pole. While the diagrams may show an antenna model that differs from the one you have, the same procedures apply. 1) 2) If necessary, slightly loosen the azimuth nuts on the LNB support arm. Slide the antenna assembly onto the mast or pole until the top of the mast stops at the bolt at the top of the mounting assembly. Tighten the azimuth nuts enough so that the antenna assembly can rotate easily on the mast or pole. The next step is to ground the antenna. CAUTION Local electric codes and the National Electric Code (NEC) require the antenna to be grounded. Grounding the antenna helps protect against damage caused by static voltage buildup or nearby lightning strikes. 3) 4) Refer to the following: · · Go to the section titled "Grounding the Metal Pole Mount" if your antenna is installed on a metal pole. Go to the section titled "Grounding the Base Plate" if you antenna is installed on the supplied antenna mast. Grounding the Metal Pole Mount Have the following tools and materials handy during this process. Items marked with a asterisk (*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately). · · · 1½-inch ground clamp Adjustable wrench Sledge hammer · 5/8-inch x 8-foot ground rod and ground rod clamp #8 aluminum grounding wire * · Cable ties * · PAGE 4-14 INSTALLING AND POINTING YOUR SATELLITE DISH Installation Procedure 1) Approximately 1 foot from the pole's cement pier foundation, use a sledge hammer to drive the ground rod 8 feet into the ground. 2) Install the grounding clamp approximately 1 foot from the base of the pole. 3) Install the #8 aluminum grounding wire onto the ground clamp in accordance with National Electric Code 810-15.. 4) Route the ground wire from the clamp to the ground rod. Use the ground rod clamp to attach the grounding wire to the ground rod. 5) Secure the ground wire to the pole using the cable ties. You can now proceed to the section titled "Installing and Routing the LNB Coaxial Cable." Grounding the Base Plate Have the following tools and materials handy during this process. Items marked with a asterisk (*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately). · 5/8-inch x 8-foot ground rod and ground rod clamp Adjustable wrench · · · #8 aluminum grounding wire * Sledge hammer Cable ties * · Installation Procedure 1) Use a sledgehammer to drive the ground rod 8 feet into the ground near where you installed the antenna base plate. 2) Insert the ¼-20 x ½-inch bolt through the grounding hole on the base plate. 3) Install the star washer and ¼-inch nut onto the bolt. 4) Wrap the #8 aluminum grounding wire around the bolt between the star washer and the base plate in accordance with National Electric Code section 810-15, then tighten the nut. 5) Route the ground wire from the base plate to the ground rod. Use the ground rod clamp to attach the ground wire to the ground rod. 6) If necessary, secure the ground wire to the wall using insulated U-shaped tacks. PAGE 4-15 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL Installing and Routing the LNB Coaxial Cable This section describes routing and installing the coaxial cable between the LNB and the grounding block. Depending on the routing of the coaxial cable, you may choose to use a cable that can be buried. When normal coaxial cable is buried, its outer cover decays in the soil, and the cable's life is shortened. Cables that are suitable for burial use a special outer cover that resists breakdown. Some of these cables also have a special coating on their ground shields. This coating resists corrosion if water gets into the cable. Anytime the coaxial cable is buried, use cable that is suitable for burial. Doing so will help prevent problems in the future. An important goal of your cable installation is to protect the cable from physical damage and moisture penetration. To protect the cable from physical damage, secure it to walls or another stable surface with cable clips. This prevents the cable from sagging and being damaged by people stepping on it or running over it with yard equipment. Prevent moisture penetration by using weatherproof connectors, or by sealing any connection that is exposed to the elements. Drip loops provide a connection with additional protection by preventing moisture from traveling down the cable and entering the connection. Have the following tools and materials available: · · Phillips screwdriver Hammer · #14 (or larger) insulated grounding wire · Flat-blade screwdriver Installation Procedure 1) Select the location where you will install the ground block. Choose a site that will be near the cable entry point into the building. Also, plan a short and straight path for the ground wire to the grounding rod. Select a length of cable that can be routed easily from the LNB to the ground block. If your system is equipped with a dualoutput LNB, select a second cable that's the same length. Secure the grounding block to a stable mounting surface with two screws, then connect the cable(s) to the grounding block. Secure the cable(s) with cable clips. Do not forget to form the drip loop and secure it in place with cable clips. Install the #14 insulated ground wire on the ground terminal of the ground block in accordance with National Electric Code section 820-33. Route the ground wire to the ground rod. Connect the ground wire to the ground rod. Remember to secure the wire to a wall or some surface to protect it. For single LNBs or dual LNB installations using only one side, a single coaxial cable will be used. 2) 3) 4) 5) 6) 7) PAGE 4-16 INSTALLING AND POINTING YOUR SATELLITE DISH Connecting the Coaxial Cable to the LNB Installation Procedure 1) If you installed the antenna assembly onto a metal pole, go to step 2. Otherwise, route the coaxial cable(s) through the mast and LNB support arm. Now continue on to step 3. 2) Route the coaxial cable(s) along the outside of the pole and inside the LNB support arm. 3) If you are using the model HANT-3_S antenna, insert the cable into the cable clip. This ensures that there will be enough slack in the cable if you need to remove the LNB later. If you are routing two cables, use a cable tie to bind the cables together, then insert one of the cables into the cable clip. 4) Attach the coaxial cable(s) onto the LNB as shown. Attaching the LNB to the LNB Support Arm 1) 2) 3) 4) Slide the cable connection end of the LNB into the rectangular opening in the LNB support arm so that the LNB points toward the reflector. If you are using antenna models HANT-3_ or HANT-4_ only, insert the retainer nut into the LNB mounting hole. Insert the retainer screw into the LNB mounting hole. Use the appropriate screwdriver to tighten the screw. Routing the LNB Cable to the Satellite Receiver During this step of the installation, route the LNB cable from the ground block to the satellite receiver. In most installations, there is more than one way to get the LNB cable to the adapter from the grounding block. If the adapter is near an inside wall, use the crawl space, basement, or attic area. When routing the LNB cable to the receiver, take the shortest possible path and always protect it from physical damage. 1) After verifying that there are no wires or pipes blocking the location where you near to feed the coaxial cable into the building, drill a ½-inch hole. If you are routing two coaxial cables, drill a second ½-inch hole near the first. PAGE 4-17 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL 2) 3) 4) 5) Connect one end of the cable to the ground block. Repeat this step if you are routing two cables. Form a 3-inch to 5-inch drip loop in the cable(s) before inserting it in the access hole. Secure the drip loop(s) and cable(s) to the wall with cable clips. Inside the building, route the cable(s) to where the satellite receiver(s) are located. Depending on the installation site, this could be through a floor or wall, directly to the rear of the satellite receiver. If the cable goes straight through a wall, you can use a wall plate at the access point. Seal the access point into the building with silicone sealant. 6) The antenna and cable are now completely installed. Connecting the Satellite Dish You must connect the satellite antenna cable to receive a signal. You should unplug your digital satellite receiver from the power outlet prior to making this connection. Once the antenna has been mounted and the satellite cable has been run from the antenna to the receiver, you are ready to monitor the signal strength while adjusting the dish pointing. Connecting the satellite antenna cable Positioning the Satellite Dish Pointing accuracy is very important. You must be pointing the dish exactly at the satellites for you to receive a signal. Please follow these instructions carefully to achieve a successful installation. In the following procedure you will be referring to the meter on the INSTALLATION screen. If this screen is not currently displayed, press the key, shutting the system down, and then press the key to start the system up again. If you see a black screen with the message: "Searching for satellite signal. To access related utilities, press ." press the key. Otherwise, press keys in the following order to navigate to the INSTALLATION screen: · · · · · or to display the MAIN MENU , , , or to move the highlight over the Setup Menu button to display the SETUP MENU to move the highlight over the Installation button to display the INSTALLATION screen You should see a meter displaying your signal strength. PAGE 4-18 INSTALLING AND POINTING YOUR SATELLITE DISH The INSTALLATION Screen The INSTALLATION screen shows the quality of the signal that you are receiving. Because you have not adjusted the direction of your satellite dish, you probably have a signal strength of 0. To let you know that it is "looking," you should hear a short beep every few seconds. Even though a signal strength of 50 will give you the same highquality picture and sound as a reading of 90, you should maximize your signal as much as possible, because rain or snow can cause the signal strength to drop significantly. This signal reduction is known as "rain fade." As soon as the signal can penetrate the rain cloud or snow, your picture will return automatically. The INSTALLATION screen (HIRD-B model receiver screen shown) Pointing the Dish Using the "Box" Method The easiest way to find the satellite signal is by scanning the sky in the general direction that the satellite is located. While you could possibly achieve this by trial and error, you should be able to find the signal in just a few minutes using what is called the "box" method. What you are effectively doing is scanning the sky in a pattern similar to the way a farmer plows a field. It will be easiest to fine-tune your dish with someone else's assistance, calling out the signal strength while you make the adjustments. Optionally, you can turn up the volume of your TV so that you can hear the beeps while you make adjustments. When there is no signal, beeps will occur every few seconds so that you know it is searching. As the signal strength increases, the beeps will become Pattern of scanning the sky much more rapid. Before you begin make these quick checks: · · Verify that there are no obstructions such as trees, buildings, etc., blocking the signal. Verify that you are using the proper cable type (RG-6) between the dish and the receiver. Also, be sure that the connections are tight and the center wire in the cable extends about 1/8th -inch beyond the end of the connector. Verify that the azimuth and elevation values that you determined earlier are correct for your area. To loosen and tighten the antenna's bolts, you will need a 7/16-inch wrench (not included). A compass will also be needed to establish the initial direction to point your satellite dish. · · · The "box" method begins by subtracting 10 degrees from the azimuth and subtracting 4 degrees from the elevation values that you determined earlier. We'll begin by adjusting the elevation. First, loosen the nuts securing the two (one on each side) elevation bolts just enough so that you can easily tilt the reflector up and down. Next, line up the elevation indicator with the tick mark corresponding to the elevation calculated earlier (result minus 4 degrees). This mark may appear as a pointer or as a painted edge. Do not use the bolt or nut as a point of reference. Finish adjusting the elevation by lightly tightening the bolts PAGE 4-19 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL when the indicator is aligned with the correct tick mark. Make sure that the dish doesn't slip out of position while you are tightening the bolts. Next, we'll adjust the azimuth. For this part of the procedure, a compass (such as the one included in the Do-It-Yourself Installation Kit) will make it possible to point in the proper direction. This is done by first loosening the azimuth bolts just enough in order to turn the antenna smoothly with a little pressure. Stand behind or beneath the antenna reflector and, while grasping the outer edges of the reflector, rotate the antenna until it is pointing toward the azimuth value determined earlier (result minus 10 degrees). Be sure that as you do this you do not lean on the reflector, as that would affect the alignment. Don't tighten the bolts just yet! 1) 2) 3) Slowly turn the dish 20 degrees towards and past the actual determined azimuth. It should take about 20 seconds to make the sweep of the sky. If no signal was found in this pass, increase the elevation by 1 degree and slowly turn the dish back the other direction. If you do find a signal, go to step 5. If you have done this for 9 passes (now 4 degrees above the determined elevation), start back at the beginning point and try again. If you cannot achieve any signal after several tries, call your dealer or the Customer Care Center at 1-800-274-8995. If no signal is found, increase the elevation by 1 more degree and go back to step 1. If you do find a signal, go to step 5. To have reached this step it is assumed that there is some degree of signal. A numeric value for the strength ranges from 0 to 99. While your signal strength may vary, refer to the following map to determine the suggested signal strength goal for your area: Gently continue turning the antenna reflector a small amount as you were turning it when you began receiving a signal. Continue to adjust the antenna in this fashion until the signal strength meter reaches the highest possible reading. Tighten the azimuth bolts. Slowly tilt the antenna up and down to try to improve the signal strength reading. When you are satisfied that you have achieved the strongest signal, tighten the elevation bolts. 4) 5) 6) 7) Typical signal strength results. Your actual signal strength may vary. You may choose to try different transponders. Each transponder transmits multiple programs at a time. The transponder displayed when entering the screen represents the one associated with the last viewed program (or "02" if no program has been viewed). By moving the highlight to the transponder area, you can enter a number from 01 to 32. Different transponders may show varying signal strengths. This is not indicative of any problem unless the variations are extreme (such as 40 and 90). In the event of signal reception problems, customer service representatives may ask for information such as signal strength on a different transponder. Do not change transponders trying to find the best signal since the transponder will automatically change to the one that corresponds with the satellite channels that you view. PAGE 4-20 INSTALLING AND POINTING YOUR SATELLITE DISH HIRD-C2 MODEL OWNERS SHOULD CONTINUE AT THIS POINT Authorizing Your Service The antenna is now installed and properly adjusted to receive signals. To confirm this, you should be able to receive promotional channels from both DIRECTV and USSB. If you can receive promotional channels, you can now arrange to receive your satellite programming 24 hours a day, 7 days a week, at the following numbers: DIRECTV USSB 1-800-DIRECTV (347-3288) 1-800-204-USSB (204-8772) DIRECTV offers a variety of programming packages to fit most any budget. Enjoy your favorite news and entertainment networks including A&E, CNN, The Disney Channel, AMC, TCM, TBS, USA Network, The History Channel, and the Sci-Fi Channel. Movie lovers will enjoy STARZ! premium movie channels and the Independent Film Channel in addition to several channels of movies by theme from Encore. The music lover will enjoy MuchMusic, TNN, CMT and over 30 Music Choice channels with commercial-free CDquality music for all tastes. For the sports enthusiast, add the Golf Channel, sports 1-800-DIRECTV networks, and over 18 out-of-market regional sports networks showing exciting collegiate action. Real sports fans may choose from several sports subscriptions including NFL Sunday Ticket, NBA ® League Pass®, NHL Center Ice, MLB Extra Innings, ESPN Full CourtTM college basketball, ESPN Game Plan and MLS/ESPN Shootout. Direct Ticket pay per view is like having a video store right in your living room with over 55 movie choices every night starting as often as every 30 minutes. USSB is your ticket to over 900 different movies a month on the greatest lineup of movie channels on TV. It doesn't get any more Hollywood than this. You'll get the latest blockbusters, the best independent releases and an exciting collection of top entertainment networks. U.S. Satellite Broadcasting delivers the 18 best movie channels around. You'll get 5 channels of HBO® featuring Hollywood's most popular films and award winning original movies and series, plus 2 channels of HBO® Family. You'll also get 4 channels of Showtime® for the boldest, most provocative entertainment on TV. And there's nothing quite like the ® unmatched variety of 3 channels of Cinemax . Not to mention 2 of The Movie ChannelTM where you get more movies than you'll know what to do with, 24 hours a day, non-stop. You'll get FLIX® too, the movies of the 60s, 70s, and 80s, all uncut and commercial-free. 1-800-204-USSB And Sundance Channel® premiering the best in independent film, uncut and commercial free, under the creative direction of Robert Redford. Top off the programming with Big Event pay per view sporting events and concerts and you have great entertainment for the whole family. Subscribe to both DIRECTV and USSB to enjoy over 200 available channels of digitally delivered sports, movies, news, and family entertainment. Check with the service providers regarding details of current offerings and packages that may be available to you. PAGE 4-21 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL PAGE 4-22 WATCHING SATELLITE PROGRAMMING 5 Let's face it. You got your DIRECTV System because you wanted lots of programming choices! In this chapter you will learn many different ways to find the programs you want to watch. The first thing that you should know is that channels in the DIRECTV System world are arranged differently than you have probably experienced before. The lowest channel number is 100; the highest can be 9999. You may find that the highest channel on your receiver is 999. That is not a problem. The higher channel number are reserved for special subscriptions on the HIRD-C2 model receivers. Basic Channel Changing There are many ways to "surf" through the available programming. Anyone who has ever used a remote control TV already knows at least two ways to change channels. The first of these is by using the and keys. Each key press takes you to the next available channel in the direction that you selected. The second way assumes that you know the number of the channel you want. For example, to go to the Direct Ticket movie previews, simply press . Or to watch the USSB preview channel, press . You can enter the number for any channel you wish. The Channel Banner This is a good time to explain the banner that you see at the top of the screen every time you tune to a channel. You can display the Channel Banner at any time by pressing the key and clear it before it times out by pressing . This banner contains information about the program. This includes the program start and end times, program title, program rating, channel call sign or logo, channel number, and program or channelrelated symbols where applicable. Symbols , as shown in the following chart, could include alternate audio, data, new mail, can't tape, closed caption, and/or the lock status. See the section called "Alternate Services" later in this chapter for information on accessing alternate audio or data services. The CHANNEL BANNER Pay Per View Data services available DATA SVCS. Alternate audio available ALT. AUDIO Closed caption available Received new mail NEW MAIL Limits and Lists enforced Limits and Lists overridden Recording not permitted CAN'T TAPE Additional information displayed in the banner includes the current date and time, and current favorite list. The models HIRD-C2, HIRD-B3 and HIRD-B4 receivers also offers a small menu across the bottom of the screen. From this menu you can choose Done to remove the banner, Guide to access the on- PAGE 5-1 HUGHES-BRAND DIRECTV SYSTEM OWNER'S MANUAL screen guide, and Main Menu to access the MAIN MENU. In addition, there could be other buttons including WatchWord to access the WATCHWORD guide if there are any programs with keywords found, and/or Check Mail to access the CHECK MAIL screen if your receiver has received messages from the service providers. The Information Banner Pressing the key a second time while the Channel Banner is displayed will replace the information with any available description of the current program. This is called the Information Banner. Either of these banners will go away after a few seconds, or you can press the key or key to clear it on demand. Models HIRD-C2, HIRD-B3 and HIRD-B4 receiver also offers the small menu across the bottom of the screen. The INFORMATION BANNER The OneLineTM Guide Sometimes you'd just like to know if there's something better on another channel, but you don't want to miss what you're currently watching. That's where the OneLine Guide comes in. Simply press or and begin browsing. You can see the channel call sign and number, the titles, start and end times for the currently airing programs and for what's on next. Continue pressing or until you see something you like; then press to tune to the channel. You may also use direct entry of a channel number to advance the OneLine Guide to that channel. The other filter keys, including , , and , as well as the key will also function to control the content of the OneLine Guide. If you press the will go away. key while the OneLine Guide is displayed, it The OneLineTM Guide The LogoBeltTM The LogoBelt serves the same purpose as the OneLine Guide. The LogoBelt can be displayed by pressing either the or key. A strip of network logos and service marks will appear across the screen along with the title of the program currently airing on the highlighted logo. Continue to press the or key to shift new logos onto the screen. When you find another program or channel of interest, press to tune to that channel. You may also use direct entry of a channel number to advance the LogoBelt to that channel. The key will also function to control the content of the LogoBelt. Just as with any other banner you can press the screen. to clear it from The Logo Banner PAGE 5-2 WATCHING SATELLITE PROGRAMMING TurboTuneTM The TurboTune feature provides access to nine of your preferred channels right over video. The TurboTune panel is displayed by pressing the key while watching video and there are no messages prompting you to press for some other purpose. The TurboTune panel displays nine channel tags. These channels can be specified via the TurboTune button on the SETUP MENU. The header area of the TurboTune panel displays the title of the program currently airing on the highlighted channel tag. You can choose one of the nine by moving the highlight over the desired channel and pressing .A shortcut to moving the highlight is pressing the associated number key on the remote control which corresponds with the on-screen position of the desired channel. The TurboTune panel Alternate Services Your digital satellite receiver can support alternate audio and data reception. To determine if the services are available for a particular program, look for the associated icons that indicate alternate audio and/or data services, located below the date and time in the Information banner or on the on-screen guide. To access these services when available press the key on the remote control. The Alternate Services banner will appear at the bottom of the screen. Highlight and select either the Alt. Audio or Alt. Data button, depending on the service you wish to change. Alt. Audio The Alternate Services panel Once you have selected the Alt. Audio button you can use the and keys to step through the audio tracks offered for the current program. To choose the highlighted language, press . On occasion an audio track may be offered that is not being broadcast. If this is the case for the selected track, the audio you hear will either be unchanged or silent. Changing channels will restore the audio track to the one that is specified on the PREFERENCES screen. See the chapter, "Your Receiver's Menu System" for information on setting the default audio. Data Once you have selected the Alt. Data button you can use the and keys to step through the available data services. These data services may include interactive television, video games, computer services, etc. To choose the highlighted data, press . Note that while data services may seem to be accessible, it is only of benefit on those receiver models which offer data ports. 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