User manual DIRECTV HR10-250

The On-Screen Menus and the Remote Control Arrow Buttons DIRECTV HD DVR To navigate the DIRECTV® HD DVR's on-screen menus, use the remote control's arrow buttons to move the highlight bar onto the option you want, then press SELECT. Select DI REC TV ® HD DV R U ser's G uid e The LEFT arrow button often takes you to a previous screen. User's Guide Select Highlight Bar Two Types of On-Screen Arrows The arrows that appear beside or near the highlight bar show possible directions. For example, on this screen, you could press the RIGHT arrow to highlight Options or the DOWN arrow to highlight "Edit Keyword WishList." Arrows Near Highlight Bar Page Up Arrow When you see page up or page down arrows at the top or bottom of the screen (or a list), press the CHAN UP/DOWN button to jump to more items an entire page at a time. Page Down Arrow Chan CHAN UP/DOWN Button P age Remote Control Tips Press the DIRECTV button once to go to DIRECTV Central, or twice to go to the Now Playing List. LIST brings you directly to the Now Playing List. Press (FORWARD) and (BACK) up to 3 times for 3 speeds. Press a fourth time, or press PLAY, to resume normal play. INSTANT REPLAY replays the last 8 seconds of a program. Press CLEAR to delete a title in a list (like the Now Playing list) or to clear things that aren't part of the program you're watching (like the channel banner and status bar). INFO brings up the channel banner. Press the RIGHT arrow to switch among three versions of the banner, each with a different amount of information. CHAN UP/DOWN does more than change the channel--it also pages up or down through lists of programs or menu items. With dual tuner enabled, press LIVE TV or DOWN arrow while watching live TV to switch between the two tuners. Inserting Batteries in the Remote Control Hold the remote with the battery door facing you. Place your thumb in the depression of the door and slide the door towards you. Insert two AA batteries (supplied). Be sure to match the + and marks on the batteries to the + and - marks in the compartment. Replace the battery door by sliding it back into the case with the tabs towards the rear of the compartment. You'll hear a click when it's securely back in place. DIRECTV Button Remote Active Light Press GUIDE to see the DIRECTV Advanced Program GuideTM, then press INFO (while the guide is visible) to see Guide Options and change the day or time, or show only a category of programs. RATIO lets you change how the HD DVR displays a picture when the broadcast aspect ratio (screen width and height) does not match your TV's screen size. EXIT clears all menus and goes to the last channel or recorded program you were watching. If you press it while you are watching a program, it clears things that aren't part of the program (like the channel banner and status bar). ADVANCE moves you quickly through saved programming. Press it while you are fast forwarding or rewinding to jump to the next tick mark on the status bar. When you're watching "behind" live TV (for example, if you paused live TV and later resumed watching from the paused spot), ADVANCE catches you up to the live broadcast. In a recorded program, press it once to jump to the end of the program, then again to jump to the beginning. Use ADVANCE to enter a dash (-) for channel numbers that include a dash (for example, off-air high-definition channels). If you program your remote control (as explained in chapter seven), the TV POWER, VOLUME, MUTE, and TV INPUT buttons can control your TV and A/V equipment. The SAT/TV Switch sets the remote control to send channel changing signals to either the HD DVR (SAT) or the television (TV). Many of the remote control's buttons are disabled when this switch is set to TV (for example, SLOW, FAST FORWARD and PAUSE), so if your remote control doesn't seem to be working, check to make sure this switch is set to SAT. Arrow Buttons Ratio Exit List Select Thumbs Down Mute Volume Play Pause Back (rewind) Slow Instant Replay Advance SAT/TV Switch TV Power Number Buttons TV Input Fast Forward Chan Up/Down Record Thumbs Up Live TV Info Guide Clear Enter/Last Welcome to DIRECTV 1034748-0001 DIRECTV, the Cyclone Design logo, and Advanced Program Guide are trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corp., and are used with permission. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245. TiVo, the TiVo logo, TiVolution, the Instant Replay logo, the Advance logo, and the TiVo and Smile design are registered trademarks of TiVo Inc. Season Pass, WishList, Overtime Scheduler, the Thumbs Down logo and text, and the Thumbs Up logo and text are trademarks of TiVo Inc. 1999, 2003. All rights reserved. TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160. Manufactured under license from Dolby Laboratories. "Dolby" and the double-D symbol are trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All other trademarks are the properties of their respective owners. © 1999, 2004 by TiVo Inc. Reproduction in whole or in part without written permission is prohibited. ii Thank you for choosing the DIRECTV® HD DVR! Whether you've been enjoying DIRECTV® service for years or this is your first experience with us, we are excited to introduce to you the DIRECTV HD DVR. Now you can enjoy the best and widest variety in high-definition and digital entertainment with the added convenience of digital video recording, all in one receiver. DIRECTV Delivers HD content. DIRECTV offers access to major HD networks such as HBO HDTV, Showtime HD, ESPN HD, Discovery HD Theater, HDNet, HDNet Movies and more. With your HD DVR and an off-air antenna, you can even enjoy your favorite prime time shows in high definition.* For more information on HD programming available through DIRECTV, visit DIRECTV.com. All digital, all the time. DIRECTV offers access to over 225 channels of Hollywood hits, classic movies, family programming, news, and exciting sports action. Plus access to up to 36 commercial-free music channels--all in digital-quality picture and sound. DIRECTV® Pay Per View movies and events. With DIRECTV service, the main event is in your home! You'll have access to great movies, exclusive special live sports, concerts, and special events. DIRECTV offers up to 55 different pay per view choices each day including select titles in HD on channel 85. Just use your remote control to order front-row seats for your friends and family! (Phone connection required.) DIRECTV knows sports. DIRECTV offers access to more sports than you ever thought possible. So you can follow your favorite team across the country with our pro and college sports subscriptions. DIRECTV will take you to the arena for the best sports has to offer. With DIRECTV® DVR with TiVo®, you're in control. The DIRECTV HD DVR brings you the latest in television technology, including the DIRECTV Advanced Program GuideTM, with up to 14 days of program listings, and the ability to pause and replay live TV. Plus, with Pick Programs to Record and the other easy to use features of your DIRECTV® DVR with TiVo® service, you'll never miss your favorite shows again. *In cities where local off-air, highdefinition programs are available; reception may vary based on geographic location. iii Table of Contents Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1: Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Introduction to Digital Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Useful Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Cables and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Chapter 2: Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Welcome! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Satellite Dish Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Activate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Off-Air Channels and Video Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 DIRECTV Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Chapter 3: The Basics in 5 Short Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Tour 1: Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Tour 2: DIRECTV Advanced Program GuideTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Tour 3: Find and Record Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Tour 4: Find New Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Tour 5: Now Playing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Cool Things You Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 iv Chapter 4: Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Season Pass, Recording Options, To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Using the Guide to Find Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Find Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Find Programs That Match Your Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Chapter 5: Watching Live TV and Recorded Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Using the Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Watching Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Watching Programs from Now Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Watching High-Definition Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Save to VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Music Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Chapter 6: Messages and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Messages from DIRECTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Purchases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Restart or Reset System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 v Chapter 7: Programming the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Instructions: TV Power, Volume, and TV Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Resetting the Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Setting a Remote Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Chapter 9: Warranty and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Appendix A: Front and Back Panel Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Appendix B: GNU General Public License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Glossary of Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Inside Back Cover vi Using this Guide This User's Guide describes how to connect your new DIRECTV® HD DVR to your television and other audio/video equipment. It also provides valuable information about the features and use of the HD DVR. Remote Control Tips & Glossary of Icons. The inside front cover of this guide provides an introduction to the remote control. The inside back cover has a Glossary of Icons that explains many of the graphic symbols you will see when using your HD DVR. Useful Terms. Many technical terms in this guide are explained in the Useful Terms section beginning on page 6. Menu Paths. Notes at the bottom of some pages show you how to find the screen being discussed on that page. For example, page 59 describes the "Record by Time or Channel" feature. At the bottom of the page is the note DIRECTV Central Pick Programs to Record Record by Time/Channel. This note means you can find Record by Time/ Channel, the screen being discussed, by going to DIRECTV Central (press the DIRECTV button on your remote control) and selecting Pick Programs to Record, then Record by Time/Channel. DIRECTV® DVR with TiVo® Service. This is the program searching and recording service provided through the DIRECTV HD DVR. DIRECTV HD DVR. Refers collectively to the high-definition satellite and off-air receiver and the digital video recorder (DVR) hardware. Your HD DVR combines a DIRECTV HD Receiver, an off-air digital receiver, and a DVR. Throughout this guide, you will see important and helpful notes and tips in this format. vii Before you install the HD DVR, mount the satellite dish antenna. Professional installation is highly recommended. Your dish must be mounted--with cables running to the room where your HD DVR will be installed--before you can begin the HD DVR installation as described in this guide. The TiVo Logo. As you use your DIRECTV HD DVR, you'll see the TiVo logo in places like the Now Playing List and TiVo Suggestions. Your new HD DVR incorporates the latest high-definition DVR (Digital Video Recorder) technology from TiVo. This means you have access to exclusive TiVo features such as WishListTM searches, Season PassTM recordings, Thumbs UpTM and Thumbs DownTM, TiVo Suggestions, and TiVolution® Magazine, all in one seamlessly integrated product that will change the way you watch television. Getting Started After a satellite dish antenna has been installed, you're ready to start using this guide: 1. Connect the HD DVR according to the proper setup for your Audio/Video equipment. (See chapter 1, "Connecting.") 2. Complete Guided Setup to point your satellite dish antenna and activate your DIRECTV DVR service following the instructions in chapter 2, "Guided Setup." For access to high-definition programming, a triple LNB multisatellite dish antenna, along with a highdefinition capable DIRECTV® Receiver and high-definition television is required. Satellite dish antenna sold separately. Due to copyright restrictions, you may not be able to view some high-definition programs in high-definition format using the HD DVR. Start using your DIRECTV HD DVR. It's easy! Learn the basics by browsing the Start Here guide. Take the five tours in chapter 3 of this User's Guide for an interactive way to learn about the HD DVR's powerful features. Chapters 4, 5, 6, and 7 describe the DIRECTV® DVR with TiVo® service in detail. Read through them to become familiar with the service. Chapter 8 provides a comprehensive troubleshooting guide in case you have questions. viii CHAPTER 1 Connecting Introduction to Digital Television Before You Begin Useful Terms Cables and Accessories Setup Options 2 3 6 9 12 Chapter 1 Connecting Introduction to Digital Television TV used to be simple: a handful of channels, no color, no stereo sound, no choices. All you needed was an antenna and a TV. The antenna captured pictures and sounds and sent them to your TV over a wire. As televisions have acquired more features, and new devices have been created to work with them, it may seem that everything has become more complex. Fortunately, one thing has remained the same: what you need to do is get the pictures and sounds from their source (satellite, DVD, game console, etc.) to your TV. For the past 50 years, the television broadcast system used in the United States has been analog. Many things can interfere with an analog broadcast signal, even other home appliances, and the signal can degrade as it travels to your home, causing snow, ghosts, and other artifacts to appear on the screen. High-definition television (HDTV) combines high-resolution digital television with digital surround sound. It is bigger, sharper, and better than anything you have previously experienced in home entertainment. Your DIRECTV® HD DVR receives digital signals, including HDTV, from DIRECTV satellites and from off-air antenna broadcasts, and passes the pictures and sound to your TV set. With the DIRECTV HD DVR and the DIRECTV® DVR with TiVo® service, you have the best of both worlds: state of the art digital television that's simple and easy to enjoy. 2 Before You Begin Before You Begin Do not connect your HD DVR to a 1 Make sure that all of your equipment is turned off and the HD DVR is unplugged. digital PBX phone system. Doing so may permanently damage your HD DVR's modem and will void your warranty. Connecting Your HD DVR to a Phone Line Your DIRECTV HD DVR needs to be connected to a standard analog phone jack for DVR service and pay per view functionality. The HD DVR periodically makes a brief phone call to update your service information. You do not need to install a new telephone jack or phone number for the HD DVR to work; it can detect when your phone line is in use and will only make brief calls (about once every other day) when the phone line is free. If you don't have a phone jack nearby, use the 25 foot phone cord that ships with the HD DVR. If your phone jack is being used for a phone, use the provided splitter to connect both the phone and the HD DVR to the same phone jack. Digital PBX phone systems allow many phones to share a single telephone number and are usually used in hotels and office buildings. If you are installing the HD DVR in your home, it is very unlikely that you are using a digital PBX phone system. Connecting Your DVR to a Satellite Dish Antenna Your DIRECTV HD DVR will work with any type of DIRECTV satellite dish antenna, but for full functionality--including receiving DIRECTV® High-Definition programming--a triple LNB multi-satellite dish is required. Your HD DVR comes equipped with two jacks for satellite input. The HD DVR will work if connected to only one satellite input, but connecting both allows you to record from two channels at the same time (see Dual Tuner on page 6). The setup options in this chapter show the HD DVR with connections to both satellite input jacks. To do this, you must have two Coaxial RF cables coming from your satellite dish antenna to the room where the HD DVR will be installed. Round Dual LNB dish antennas and Oval two-satellite dish antennas connect to at least two Coaxial RF cables. However, these types of dishes are not recommended, since they cannot receive all high-definition programming from DIRECTV. For access to high-definition programming, a triple LNB multisatellite dish antenna, along with a highdefinition capable DIRECTV® Receiver and high-definition television is required. Satellite dish antenna sold separately. Due to copyright restrictions, you may not be able to view some high-definition programs in high-definition format using the HD DVR. 3 Chapter 1 Connecting Satellite Dish Antennas and LNBs Round Single LNB Single satellite Round Dual LNB Single satellite Satellite dish antennas come in two shapes, Round and Oval. A Round dish receives signals from one satellite (Sat A), while an Oval dish can receive signals from two or three satellites (Sat A, Sat B, and Sat C). Every satellite dish antenna includes at least one Low Noise Blocker (LNB). The LNB is the device at the focal point of the satellite dish that gathers the signal reflected by the dish and sends it to your HD DVR. (It's the mushroom shaped "finger" pointed back at the dish from the extended "arm.") There are three types of LNBs, single, dual, and triple. A single LNB sends one signal and has one jack, or connector, inside the arm extending from the dish. A dual LNB sends two signals and has two jacks. A triple LNB dish adds an extra LNB for the third satellite (Sat C). The LNBs determine the number of independent signals your dish can send to your HD DVR. If you have a two satellite dish, or a multi-satellite dish, your HD DVR will not work properly unless you have connected a multiswitch as well. Some satellite dish antennas have a multiswitch built-in. For more information about multiswitches, see page 6. Remember, you need a triple LNB multi-satellite dish for full functionality: to receive all high-definition programming from DIRECTV, and to take advantage of the HD DVR's dual tuner functionality (described on page 6). If you can't tell by looking at it, the easiest way to determine what type of dish you have is to consult the documentation that came with the dish. Disassembling the dish to determine its type is not recommended. If you currently own a different type of satellite dish, contact the installer or retailer for information about upgrading your dish. Oval Dual LNB Two satellite Required for all HD programming: Oval Triple LNB Multi-satellite 4 Before You Begin Caring for your DIRECTV HD DVR Moving your HD DVR. To prevent damage to sensitive components such as the hard disk drive, ALWAYS unplug your HD DVR, then WAIT a moment for the hard disk to stop spinning before moving it. If you take your HD DVR with you to a location without satellite access--for example, on a weekend get-away to a mountain cabin--you will still be able to connect it to a television and watch programs saved in the Now Playing List. You can also connect an off-air antenna and watch live TV from off-air digital channels. After completing Guided Setup one time, whenever you unplug the HD DVR and plug it back in, it will search for a satellite signal. When you see the message "Acquiring Satellite Information," you can press the DIRECTV button on the remote control to go directly to DIRECTV Central, then to your Now Playing List. Do not drop. Your new HD DVR contains a hard disk drive that is constantly in motion when plugged in; it may be damaged if the HD DVR falls or is dropped. Place the HD DVR in a stable location. Do not stack. Your HD DVR is NOT designed to carry the weight of other consumer components such as VCRs, DVD players, A/V receivers, or TVs. Flat, hard surface. The HD DVR should rest on a flat, hard surface only. Do not operate it on a carpet or other padded surface, as this can inhibit proper ventilation and cause the HD DVR to overheat. Use a surge protector. Like all electronics equipment, your HD DVR can be damaged by fluctuations in your power supply. Purchasing a surge protector is highly recommended. A surge protector that allows you to plug in both power and phone cords may help prevent damage to the parts of your HD DVR that are connected to the phone line as well! The HD DVR does not have an on/off switch. To turn the HD DVR on, plug it in. The HD DVR, like a clock or a refrigerator, is designed for constant use and does not need to be turned off. If you must turn it off--for example, to move it-- simply unplug it. (The HD DVR does have an optional standby mode, explained on page 108.) 1 Be sure to read the safety instructions on page 155. 5 Chapter 1 Connecting Useful Terms If you're not an audio/video wizard, you may find yourself stumbling over some of the names, features, and functions of various pieces of equipment. Here's a quick reference to help you understand some of the terms you may encounter during installation. Satellite TV Terms Satellite Receiver. A satellite receiver does what its name suggests and more. It "receives" the signal from your satellite dish antenna, translates it into a signal your TV can understand, then sends it to the TV. Your HD DVR has a built-in satellite receiver. Dual Tuner. A tuner picks one channel out of all of your available channels to display on your TV. Dual tuner means your HD DVR can pick two channels at once, so it can record two channels at the same time, provided you connect two cables from your satellite dish to the "Satellite In" jacks, and activate the DVR service. If you set up the HD DVR for "OffAir antenna only," you can watch, but not record, two antenna channels. See page 48. Multiswitch. A multiswitch lets you send the signal from one satellite dish antenna to two or more satellite receivers. Adding a multiswitch allows you to send a satellite signal to each of your HD DVR's two tuners, as well as to another satellite receiver for your second television. If you own a two satellite or multi-satellite dish antenna, you must use a multiswitch to send signals to your HD DVR or other satellite receiver(s). DIRECTV ACCE SS CARD Access Card. Your access card contains information about your DIRECTV programming subscription. It must be properly inserted and activated for your HD DVR to work. Transponder. A transponder is a piece of equipment on a satellite. The transponders receive information from DIRECTV and rebroadcast it to your satellite dish antenna. Each transponder rebroadcasts a different set of channels. If the HD DVR does not receive a signal for an individual transponder, it will not be able to show that transponder's channels. Each satellite may have a different number of transponders on it. 6 Useful Terms Video, Audio, and Electronics Equipment Terms HDTV Receiver. A high-definition television receiver decodes high-definition, enhanceddefinition, and standard-definition video signals for display on your TV. Your HD DVR combines an HDTV receiver with a satellite receiver and a digital video recorder. Off-Air Antenna. Any antenna used to receive standard or digital TV signals broadcast locally is referred to in this guide as an off-air antenna. SDTV, EDTV, and HDTV. These acronyms define three types of digital television formats: Standard Definition, Enhanced Definition, and High Definition. SDTV is the basic digital TV format and provides better quality than traditional, analog television. EDTV uses the same number of lines of resolution as SDTV, but the scanning format is progressive rather than interlaced, providing a sharper image. HDTV is the highest quality digital TV format, offering the greatest number of scanning lines for each frame of video, which results in the most detailed picture possible today. HDTV video can be progressive or interlaced. See page 31 for more information about video output formats. Digital Visual Interface (DVI). DVI describes a type of 15-pin connection found on many high-definition TVs. DVI allows a true digital connection for video signals and other digital information. You can connect your HD DVR to your TV's DVI jack using the HDMI-to-DVI cable supplied with your HD DVR. Since a DVI jack accepts only video, you will need to connect a separate cable for audio if you use this connection. High Definition Multimedia Interface (HDMI). HDMI is an uncompressed, all-digital audio/video interface for electronic devices such as DVD players, A/V receivers, and high-definition TVs. HDMI improves on DVI in that it sends both high-definition video and digital audio signals through a single cable. Like DVI, it also sends and receives digital content protection information. (See page 79 for details.) HDMI is backwardcompatible with DVI using the supplied HDMI-to-DVI adapter cable. 7 1 Chapter 1 Connecting A/V Receiver. An A/V receiver is the hub of a home theater system. It allows you to connect multiple audio and video devices and manage the signal from each device. With it you can switch easily between watching TV, viewing video from your DVD player, or running your game system, by changing the input source. An A/V receiver may also be used to drive two or more loud speakers for a theater-like audio experience. It may offer features such as remote control or Dolby® Digital audio. Dolby® Digital Audio. Some programs are broadcast with Dolby Digital audio: the soundtrack is recorded on six separate channels, each of which can be heard on one of six separate speakers. To hear Dolby Digital audio, you must use an optical digital audio cable (not supplied) to connect your HD DVR to an A/V receiver capable of supporting Dolby Digital audio. Not all A/V receivers with optical audio inputs are capable of receiving Dolby Digital audio. You must also set your HD DVR to record using Dolby Digital audio. For more information, see page 89. Dolby® Surround Sound. Dolby Surround Sound audio is a technique for encoding surround sound audio on two channels. When decoded by a compatible A/V receiver, audio on these two channels is separated into as many as five signals which play through your home theater speakers. To hear Dolby Surround Sound audio, you must connect your HD DVR to an A/V receiver that supports Dolby Pro Logic or Dolby Pro Logic II. You can use either L/R audio cables or an optical digital audio cable. Surge Protector. Surge protectors are devices that protect electronic equipment from power fluctuations. Like all electronic equipment, your HD DVR can be damaged by fluctuations in power line voltage. Purchasing a surge protector is highly recommended. If you purchase a surge protector that allows you to plug in both your HD DVR's power and your telephone cord, you may prevent damage to the parts of your HD DVR that are connected to your phone line as well. Surge protectors can be found at hardware, electronics, or general merchandise stores. 8 Cables and Accessories Cables and Accessories In addition to your TV and the equipment that shipped with your DIRECTV HD DVR (shown below), you'll need a satellite dish antenna, an off-air antenna--both of which should be properly mounted before you connect the HD DVR--and a standard phone line (see page 3 for details) for full functionality. 1 2. The carton contains one of each of the following: high-definition cables standard cables 1. These are the basics: DIRECTV ACCE SS CARD HD DVR DIRECTV Access Card HDMI-to-DVI Cable HDMI Cable S-Video Cable Component Video Cable Power Cord Phone Line Splitter (red, blue, green) Composite A/V Cable (red, white, yellow) 3. You may need to purchase additional cables for some setups: DIRECTV Ratio Live TV Exit Info L is t Guid e Select Mute Chan Vol Record Page Play Slo w SAT TV (-) Remote Control and 2 AA Batteries Optical Digital Audio Cable (Setup B on page 16.) Extra Composite A/V Cable (Adding a VCR or DVD recorder on page 18.) 25' Phone Cord TV TV Power Input 1 4 7 Clear 2 5 8 0 En DIRECTV 3 6 9 ter/Last 9 Chapter 1 Choosing Audio and Video Cables Connecting Due to copyright restrictions, you may not be able to view some high-definition programs in highdefinition format using the HD DVR. Wherever possible, you should connect both high-definition and standard video cables to permit standard viewing of programs if HD viewing is restricted. For more information, see page 79. HDMI Cable and Jack Your DIRECTV HD DVR can output either standard, enhanced, or high-definition video signals, and either analog or digital audio signals. If you have a TV, A/V receiver, or home theatre system that accepts high-definition video and digital audio signals, using these connections will provide the best possible audio and video quality. The HD DVR offers several video output formats for standard and high-definition TV signals. In order to see a high-definition picture, you must connect a high-definition video cable from your HD DVR to your TV, and choose the appropriate video output setting. See "Video Setup" on page 29 for more information about video output format settings. High-Definition Video and Digital Audio The HD DVR provides two output jacks for sending HD video: HDMI and Component Video. While a cable is connected to the HDMI Output jack, the Component Video Output is disabled. You can't view video from both the HDMI Output and the Component Video Output at the same time. See page 31. If your TV has an HDMI (High-Definition Multimedia Interface) input jack, you can use the HDMI cable ( , supplied) to send both HD video and digital audio signals from your HD DVR in a single cable. Although HDMI sends both audio and video, make a separate audio connection to your A/V receiver if you want to use a multi-speaker sound system. If your TV has a DVI input jack, you can use the HDMI-to-DVI cable ( , supplied) to connect your HD DVR (see Option A on page 14). Since a DVI jack accepts only video, you will need to connect a separate cable for audio if you use this cable for video. The HDMI and HDMI-to-DVI cables also allow other information to pass between your HD DVR and your TV, such as High-definition Digital Content Protection (HDCP) used with some HD broadcasts. We recommend you connect your HD DVR to a TV that is compatible with HDCP. For more about copyright restrictions, see page 78. HDMI-to-DVI Cable (DVI end) and DVI Jack Component Video Cable and Jacks (green) (blue) (red) Optical Digital Audio Cable and Jack 10 Cables The Component Video cable ( , supplied) provides excellent video quality by separating the video signal into three components, luminance (Y) and two color difference signals (Pb, Pr). You will need to connect a separate cable for audio. (See Option B on page 16.) The HD DVR also has a Digital Audio Out jack to connect an Optical Digital Audio cable ( , not supplied). If you want Dolby Digital audio, purchase an Optical Digital Audio cable and use this connection. Ordinarily, your HD DVR produces tones to indicate when certain buttons on the remote are pressed. If you use Digital Audio Out or HDMI for audio, you will not hear these tones when watching programs with Dolby Digital audio. Standard Audio and Video To take full advantage of the HD DVR's high-definition audio and video capabilities, you should connect it to your system using high-definition video and digital audio cables. However, the HD DVR also has standard audio and video connections that are useful depending on the equipment you have. An S-Video cable ( , supplied) provides excellent video quality. You can use this cable to connect your HD DVR to standard video devices, such as a VCR, or a standard definition TV. If you use this cable for video, connect a separate cable for audio. The HD DVR also comes with a Composite A/V cable ( , supplied). Composite A/V cables have three ends, two (white and red) for stereo audio, and one (yellow) for video. These three ends can be used together or separately. For example, you can use only the red and white ends for analog stereo audio, along with an S-Video cable instead of the yellow end for video. You can use this cable to connect your HD DVR to devices such as a DVD recorder, a standard definition TV, or an A/V receiver. A Coaxial RF cable ( , not supplied) carries both audio and video signals (analog or digital) in a single cable. The cables coming from your satellite dish or off-air antenna are Coaxial RF cables. and Accessories Remember, you will not see a high-definition quality picture, or hear digital audio using standard connections. 1 S-Video Cable and Jack Composite A/V Cable and Jacks (red) (white) (yellow) Coaxial RF Cable and Jack Be sure to use RG6 coaxial cable to connect your satellite dish antenna to your HD DVR. Ask your installer for details. 11 Chapter 1 Connecting Setup Options Always connect cables from the OUT jack of one device to the IN jack of the next. Never connect an IN to an IN or an OUT to an OUT. On the back of your equipment you will find several jacks. Some are labeled IN and some are labeled OUT. The pictures and sound enter a piece of equipment through cables connected to IN jacks and leave through cables connected to OUT jacks. When you connect your DIRECTV® HD DVR to your television and/or A/V receiver, you are simply creating a path that starts at the satellite dish and goes in (through IN jacks) and out (through OUT jacks) of your equipment until it reaches your TV. This section provides detailed examples showing how to connect the HD DVR to your existing audio/video system. These setup options show a complete high-definition system, including a triple LNB multi-satellite dish, a standard antenna for off-air digital broadcasts, and a high-definition TV. If you have a different type of satellite dish or TV, you may not be able to view high-definition programs in high-definition format. OUT IN If you have trouble, or if your configuration isn't covered by one of these examples, see "Adding Other Components" on page 13, or the "Back Panel Reference" on page 162. From the table below, choose the option that most closely matches the equipment you have and follow the steps in that section. You have a high-definition TV and a home theater system or A/V receiver. You have a high-definition TV, but no home theater system or A/V receiver. Option A: Connect audio to your A/V receiver, video to your HDTV page 14 Option B: Connect audio and video to page 16 your HDTV (no A/V receiver) 12 Setup Options Adding Other Components You probably have other audio/video components in addition to your HD DVR and TV. These might include a VCR, DVD recorder, DVD player, game console, and/or a cable box. Some of these devices connect to your HD DVR, while others work independently, with no connection to the HD DVR. For example, you can connect a VCR or a DVD recorder to your HD DVR to archive your favorite recordings. For information on connecting an archiving device, see "Adding a VCR or DVD Recorder" on page 18. Components that don't connect to your HD DVR (such as a DVD player, cable box, or game console) should be connected to additional inputs on your TV. If your TV doesn't have additional inputs, you can use an A/V receiver or a switch box. Refer to the documentation that came with these devices for help connecting them. 1 13 Chapter 1 Connecting The audio and video cables shown are examples only. Use the best connections available on your equipment. This setup includes a high-definition digital video connection to a DVI-compatible TV, and a digital audio connection to an A/V receiver. The Optical Digital Audio cable shown must be purchased separately. For more information, see "Choosing Audio and Video Cables" on page 10. Option A: Connect audio to your A/V receiver, video to your HDTV DIRECTV® HD DVR A/V Receiver INPUT 1 Audio INPUT 2 Audio INPUT 3 Audio Video Video Video Antenna In Audio Video Television 14 Setup (Optional) Connect the Coaxial RF cable from your off-air antenna to the HD DVR's Antenna RF In jack. (If you don't have an off-air antenna, you can skip this step.) Connect the Coaxial RF cables from your satellite dish antenna to the jacks labeled Satellite In 1 and Satellite In 2 on the back of the HD DVR. You can connect either cable to either jack. Connect the HDMI-to-DVI cable from the HD DVR's HDMI Output jack to the DVI Input jack on your HDTV. If your HDTV has an HDMI Input jack, you can use the HDMI cable instead. If your HDTV does not have either of these jacks, use the Component Video cable to connect the HD DVR as shown in step of Option B, on page 16. Connect an Optical Digital Audio cable (not supplied) from the HD DVR's Digital Audio Out jack to your A/V receiver's Digital Audio In jack. Alternately, you can use just the red and white ends of a Composite A/V cable for analog stereo audio. Insert the access card that came with your HD DVR into the Access Card slot on the front panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To receive DIRECTV service, you must insert the card correctly and activate it. Activation is covered in the next chapter. Connect the phone cord. (For more about the phone connection, see page 3.) Plug in the power cord. After you see the Welcome screen, you can begin Guided Setup, starting on page 22. If you do not see the Welcome screen, make sure the correct input is selected on your HDTV, corresponding to the video input jack you used in step above. Refer to your HDTV's owner's manual for help selecting inputs. You can find additional tips in the "Troubleshooting" chapter of this guide. Options Your HD DVR will work if you connect only one cable to the "Satellite In 1" jack, but it will not have dual tuner functionality. See page 6 for more information about dual tuner. 1 The Access Card slot is behind a small door. 15 Chapter 1 Connecting The audio and video cables shown are examples only. Use the best connections available on your equipment. This setup includes an analog high-definition video connection and an analog stereo audio connection to a high-definition TV. For more information, see "Choosing Audio and Video Cables" on page 10. Option B: Connect audio and video to your HDTV (no A/V receiver) DIRECTV® HD DVR Television Audio Video Antenna In 16 Setup (Optional) Connect the Coaxial RF cable from your off-air antenna to the HD DVR's Antenna RF In jack. (If you don't have an off-air antenna, you can skip this step.) Connect the Coaxial RF cables from your satellite dish antenna to the jacks labeled Satellite In 1 and Satellite In 2 on the back of the HD DVR. You can connect either cable to either jack. Connect the Component Video cable from the HD DVR's Component Output jacks to the Component Input jacks on your HDTV. Make note of the input you use for video on your HDTV, and use the same input for audio. Alternately, if your HDTV has a DVI Input jack, you can use the HDMI-to-DVI cable for video. Or, if your HDTV has an HDMI Input jack, you can use just the HDMI cable for video and audio, and you don't need to connect a separate audio cable (i.e., skip step ). Connect just the red and white ends of the Composite A/V cable from the HD DVR's L/R Audio Out jacks to your HDTV's L/R Audio In jacks for stereo audio. Do not connect the yellow end of the Composite A/V cable. Use the same input on your HDTV for audio that you used for video in step . Insert the access card that came with your HD DVR into the Access Card slot on the front panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To receive DIRECTV service, you must insert the card correctly and activate it. Activation is covered in the next chapter. Connect the phone cord. (For more about the phone connection, see page 3.) Plug in the power cord. After you see the Welcome screen, you can begin Guided Setup, starting on page 22. If you do not see the Welcome screen, make sure the correct input is selected on your HDTV--the input you used in steps and above. Refer to your HDTV's owner's manual for help selecting inputs. You can find additional tips in the "Troubleshooting" chapter of this guide. Options Your HD DVR will work if you connect only one cable to the "Satellite In 1" jack, but it will not have dual tuner functionality. See page 6 for more information about dual tuner. 1 The Access Card slot is behind a small door. 17 Chapter 1 Connecting Before You Begin: Before adding other devices to your setup, you must first make connections from your satellite dish antenna, to your HD DVR, and to your HDTV using the setup option shown on page 14. This diagram only shows how to connect a VCR or DVD recorder to your HD DVR. Adding a VCR or DVD Recorder DIRECTV® HD DVR A/V Receiver INPUT 1 Audio INPUT 2 Audio INPUT 3 Audio The audio and video cables shown are examples only. Use the best connections available on your equipment. Video Video Video Television INPUT 2 Antenna In VCR or DVD Recorder OUTPUT INPUT INPUT 1 18 Setup If your VCR or DVD recorder is already connected to your TV or A/V receiver for watching video tapes or DVDs, do not disconnect it. All you need to do to save recordings from your HD DVR is to connect standard audio and video from the HD DVR's outputs to the inputs on your VCR or DVD recorder. In the diagram to the left, Composite A/V cables send audio and video from the HD DVR to the VCR/DVD recorder, then from the VCR/DVD recorder to the TV. Your setup may look different, but the basic idea should be the same: high-definition video to your TV, digital audio to your A/V receiver, and standard audio/video to your VCR/DVD recorder. You may need to purchase additional cables for these connections, or you may be able to use cables that were included with your VCR or DVD recorder. This setup uses Composite A/V cables. One Composite A/V cable is included with your HD DVR. First make connections from your satellite dish antenna, to your HD DVR, and to your HDTV and A/V receiver using the setup option shown on page 14. Connect a Composite A/V cable from the HD DVR's Composite A/V Output jacks to the Composite A/V Input jacks on your VCR or DVD recorder. The HD DVR's video output format must be set to "480i" to send a signal from the Composite A/V jacks. Your VCR or DVD recorder may already be connected to your TV (or A/V receiver). If so, you're done. If not, connect a Composite A/V cable from the VCR or DVD recorder's Composite A/V Output jacks to the Composite A/V Input jacks on your TV. To watch a video tape or DVD, change the input source on your TV to the input corresponding to the jacks you used in step . Refer to your TV's documentation for help selecting the correct input. For information about saving programs to a VCR or DVD recorder, see page 81. Options This setup shows you how to connect a device such as a VCR or DVD recorder to your HD DVR. 1 19 Chapter 1 Connecting 20 CHAPTER 2 Guided Setup Welcome! Satellite Dish Guided Setup Activate Services Off-Air Channels and Video Setup Phone Setup DIRECTV Central 22 23 27 28 33 35 Chapter 2 Guided Setup Welcome! Now that you have finished connecting your DIRECTV® HD DVR, you are ready to begin Guided Setup. When you first plug in the HD DVR, you will see gray screens which display its progress as it starts up. After a few minutes, you will see the Welcome screen, which marks the start of Guided Setup. If you do not see the Welcome screen, refer to the troubleshooting tips on page 119. Remember, while a cable is connected to the HDMI Output jack, the standard video output jacks (S-Video and Composite A/V) will only display video at "480i," and the Component Video output is disabled. (You can't view video from both the HDMI Output and the Component Video Output at the same time.) If you used the HDMI or HDMI-toDVI cable to connect your HD DVR to your TV, make sure your TV is set to display video from the input jack you used. During Guided Setup, follow the on-screen instructions to point your satellite dish antenna (if you haven't already), activate your DIRECTV® programming and DIRECTV® DVR with TiVo® service, select your default video output format, and set up your HD DVR's phone connection. Use the remote control to select menu items and move through setup screens. If you need additional assistance, this chapter contains detailed instructions. Guided Setup includes four basic steps, described in this chapter: · Satellite Dish Guided Setup Your HD DVR must be connect to a standard phone line to complete Guided Setup. For information about the remote control, see "Introducing the Remote Control" on the inside front cover of this guide. · Activate Services · Off-Air Channels and Video Setup · Phone Setup When you see the Welcome screen, press SELECT to start Guided Setup. 22 Satellite Dish Guided Setup Satellite Dish Guided Setup Satellite Dish Guided Setup tells the HD DVR what type of satellite dish antenna you are using, so you must go through it at least once, even if you are replacing a DIRECTV DVR that was already working. Satellite Dish Guided Setup usually takes about five minutes, plus any time you may need to position your dish. Connect Cables. After you press SELECT on the Welcome screen, you'll see a reminder to make sure all cables (satellite, phone line, and antenna, if applicable) are properly connected to the HD DVR. (The Guided Setup screens refer to your HD DVR with the generic term "Recorder.") Press SELECT when you are ready to continue. Program Source. Choose how you will receive programming on your HD DVR: from your satellite dish antenna, from a standard off-air antenna, or both. If you do not intend to activate DIRECTV services, but you do have a satellite dish antenna connected, choose "Satellite and off-air antenna." This will ensure that you receive program information for your off-air antenna channels. If you do not have a satellite dish connected, choose "Off-Air antenna only" and read the "Next Steps" screen that appears. Then skip to "Off-Air Channels and Video Setup" on page 28. Satellite Dish Type. Choose the type of satellite dish antenna you have installed. For full functionality, a triple LNB multi-satellite dish antenna is required. See page 4 for details. Satellite Connections. If you connected a Coaxial RF cable to each of the HD DVR's "Satellite In" jacks, select "Two cables." If you connected only one cable (to the "Satellite In 1" jack), select "One cable." To be able to record two satellite channels at the same time (dual tuner), you must connect two cables from your satellite dish antenna (or multiswitch) to both of the "Satellite In" jacks and then choose "Two cables" on this screen. See page 6 for more information about the dual tuner feature. Your HD DVR has very limited functionality without the DIRECTV® DVR service. If you choose "OffAir antenna only" as your program source, the HD DVR won't have any recording capability. You will only be able to watch off-air channels and control live TV. Notice the progress bar at the bottom of the screen. It can help you keep track of how far along you are in Guided Setup. 2 23 Chapter 2 Guided Setup ZIP Code. Use the number keys on your remote control to enter your ZIP code. The HD DVR uses your ZIP code to determine the direction your satellite dish antenna should point. It also sets your primary network area for off-air channel reception. If you make a mistake, press LEFT arrow to correct it. A transponder is a piece of equipment on a satellite. The DIRECTV transponders receive information from DIRECTV and rebroadcast it to your satellite dish antenna. Each transponder rebroadcasts a different set of channels. If the HD DVR does not receive a signal for an individual transponder, it will not be able to show that transponder's channels. Satellites may have different numbers of transponders. Satellite Dish Direction. Based on your ZIP code and dish type, this screen shows roughly how to position your satellite dish antenna. You will fine tune the position later on during Satellite Dish Guided Setup at the Test Signal Strength screen. Before positioning the dish, be sure the mast (the pole on which the dish is mounted) is straight up and down. For two- or three-satellite dish antennas, the screen provides a required tilt in addition to side-to-side (azimuth) and up-down (elevation) information available for round dishes. Professional satellite installers are available in most areas to ensure correct installation. If your satellite system was installed by a professional, the satellite dish antenna direction should be correct. To see the next screen, press SELECT. Satellite Checklist. The items on this list help ensure you receive a clear satellite signal. To see the next screen, press SELECT when you are satisfied that each item is complete. Test Satellite Signal. You use this screen to check the strength of the signal received by your satellite dish antenna. If you have cables connected to both "Satellite In" jacks, this screen shows the signal strength for each connection. It also lets you see the signal strength from individual transponders one at a time. To be sure you receive all your channels, you should check signal strength on all transponders. Adjust your dish until you see strong signal--at least 60 on each transponder. The signal strength meter on this screen provides audio feedback--a tone that becomes higher pitched as the signal gets stronger. You may be able to turn the volume on your TV up so you can hear the tone while you adjust your satellite dish antenna. Alternately, you might have someone watch the signal strength meter and then report through a cell phone or walkie-talkie to the person who is adjusting the satellite dish antenna. 24 Satellite · To change the currently selected transponder, use the UP arrow to highlight the transponder number. Press the RIGHT or LEFT arrow to change the transponder. It is best if each transponder has a signal strength above 60. If you have connected both "Satellite In" jacks, the signal strength for each connection is shown. You should have a good signal on all transponders for both connections. Dish Guided Setup · 2 If you have a multi-satellite dish antenna, you should check the signal strength from transponders on each satellite. · To change the selected satellite, press the UP arrow until the satellite number is highlighted. Press the RIGHT or LEFT arrow to change the satellite. When you have finished, select "Done Testing Signal Strength." If you cannot acquire a good satellite signal, see Satellite Signal Troubleshooting on the next page. Confirming Satellite Setup. At each of the next two screens there is a short wait while the HD DVR confirms your setup then gathers a list of channels from the satellite. Program Guide Data. Over the first day or two after setup, the DIRECTV HD DVR will gather and process up to two weeks of program information from the DIRECTV satellites, including program titles and descriptions, broadcast times, channels, and more. Many of the HD DVR's features use this program information. Although you may be able to use such features immediately, you may not be able to find all the programs you are looking for right away. If programs you are looking for do not appear in the program information, check again later. Steps to Activate. This screen explains the next step of Guided Setup, activation of DIRECTV services. When you call DIRECTV Customer Support to activate, you will be instructed to tune to channel 100. From this screen, press the LIVE TV button on your If the HD DVR is low on program information, this message at the bottom of the screen alerts you. 25 Chapter 2 Guided Setup remote control to go to live TV. This screen also reminds you that you still have some setup steps to complete. Continue with "Activate Services" on page 27. Satellite Signal Troubleshooting. If you encounter problems during Satellite Dish Guided Setup, you will see an error screen with some suggestions. For example, you may have made a mistake entering your ZIP code or your type of satellite dish antenna. If you are trying to set up the HD DVR, choose one of the options that return to part of Satellite Dish Guided Setup. For example, if you received the "Satellite Info Error," choose "Try Again to Acquire Information." You can also repeat Satellite Dish Guided Setup. This allows you to check that your ZIP code and satellite dish antenna type are correct. If you repeat Guided Setup and still receive error notifications, it is possible that your satellite dish antenna is not pointed correctly or the dish or multiswitch is miswired. Check the cabling, or consult a professional satellite system installer. If you are trying to bypass Satellite Dish Guided Setup--for example, if you are setting up the HD DVR in a place without a satellite signal--the bottom choice on the error screens allows you to continue without resolving potential problems. While you may receive fewer or no TV channels, you can still watch previously recorded programs. 26 Activate Services Activate Services Now it's time to activate services for your HD DVR. Before you call DIRECTV: · · Tune to Channel 201. The HD DVR should be on, and receiving a signal from the satellite dish antenna. You will need: A valid service address, social security number, and a major credit card (deposit or prepayment may be required). You will also need the 12 digit number on your DIRECTV Access Card, and the make, model, serial number, and 12 digit Receiver ID number of your HD DVR, found on a label on the back of the HD DVR and on the System Information screen. (Press the DIRECTV button, then select Messages & Setup, then System Information.) Important! The access card that came with your DIRECTV HD DVR must be inserted into the appropriate slot on the HD DVR's front panel before you call. Also, be sure to tell your customer care agent that you have a DIRECTV HD DVR and that you also want to activate the DIRECTV® DVR with TiVo® service. Without the DVR service, your HD DVR will not be able to record programs. Remember to insert the access card into the slot on the HD DVR's front panel. See the setup examples in chapter one for details. 2 · When you are ready, call 1-800-DIRECTV (1-800-347-3288). After you have activated, you can continue with the remaining sections of this chapter. What does DIRECTV® DVR with TiVo® service provide? The DIRECTV DVR service provides you with the ability to record programs, create Season PassTM recordings and WishListTM searches. It also gives you access to Showcases, TiVo Suggestions, and several convenient ways to find programs that you want to record. Without the DVR service, the HD DVR functions only as a DIRECTV High-Definition Satellite Receiver and off-air digital receiver, without any recording capability. 27 Chapter 2 Guided Setup Off-Air Channels and Video Setup If you did not connect an off-air antenna to your HD DVR, you can skip "Off-Air Channels Setup" and go to "Video Setup" on page 29. To begin Off-Air Channels and Video Setup, press the DIRECTV button on your remote control to go to DIRECTV Central. Select Messages & Setup, then Settings. Off-Air Channels Settings If you connected an off-air antenna to your HD DVR, select Channels from the Settings screen, then select Off-Air Channels to confirm or modify these settings. · If you selected "Satellite and off-air antenna" as your program source during Guided Setup, your HD DVR is already set up to receive digital broadcasts from an off-air antenna. You can use these settings to scan for additional digital off-air channels your antenna may receive, and specify a secondary network area to gather program information for digital off-air channels from a nearby city. You can complete these steps at any time. If you selected "Off-Air antenna only" as your program source during Guided Setup, you must complete these settings to see digital off-air antenna channels in your channel lists. Keep in mind that if you do not have a satellite dish antenna connected as well, your HD DVR will not receive any program guide information. · An off-air channel's frequency may not correspond to its channel number in the guide. For example, a scan for off-air channels may detect a signal on frequency 25, but the corresponding channel may be 9-1. Scan For Off-Air Channels. On the Off-Air Channel Settings screen, highlight Scan For Off-Air Channels and press SELECT. To proceed with the off-air channel scan, press THUMBS DOWN three times, then ENTER. The HD DVR begins its scan for digital channels in your area. This can take several minutes. If additional digital channels are found, a list is displayed and those channels are added to the Channels You Receive list. Program information for channels found with this scan may not be available. Additionally, the HD DVR may detect frequencies for which no channel number information is available. In this case, the channel will appear in the guide with its frequency number, not its actual channel number. 28 Off-Air Channels and Video Setup Clear Scanned Off-Air Channels. This selection removes all previously scanned off-air antenna channels. You may want to use this if you change the position of your off-air antenna, or if you move to a new location. Setup Local Network Areas. (Only appears if you selected "Satellite and off-air antenna" as your program source.) Your local network areas are used to acquire program information for your off-air antenna channels. If you completed Guided Setup, your primary network area has already been set, based on the ZIP code you entered. Setting the secondary network area is optional. You should do so if you live very near another major TV market city which broadcasts off-air channels your antenna can receive. 2 Video Setup Your HD DVR can display a picture on your HDTV in several different video output formats, and in your choice of aspect ratio (screen width and height). Consult your TV's owner's manual and choose default settings that match your TV's capabilities. To begin Video Setup, press the DIRECTV button on your remote control to go to DIRECTV Central. Select Messages & Setup, then Settings, then Video. Closed Captioning. These settings can be made or changed at any time. See page 101 for more information about Closed Captioning options. Letterbox Color. Programs may be broadcast in Standard (4:3) or Wide Screen (16:9) format. If the broadcast format does not match your TV's size, you will see panels at the sides, or at the top and bottom of your screen. Choose the color of these panels: gray or black. Your TV may also add panels to the sides or top and bottom of a picture, depending on its settings. Consult your TV's owner's manual for more information. Output Format - Current Setting. Use this screen to select a video output format. You can always change your video output format while watching live TV or recorded programs. To do this, you can use this screen, or use the FORMAT button on the HD DVR's front panel, 29 You may want to change your video settings while watching live TV or recorded programs depending on the broadcast format of a particular program. See "Watching High-Definition Programs" on page 78. Chapter 2 Guided Setup or use the UP arrow button on the remote to cycle through formats you select on the "Output Format - UP Arrow Setup" screen (see below). For more about watching highdefinition programs, see page 78. Output Format - UP Arrow Setup. Use this screen to select all of the video formats that your TV can display. (Check your TV's owner's manual to be sure.) Press SELECT to check each format your TV supports. Press the LEFT arrow to leave the screen when you're done. You can then use the UP arrow to cycle through the formats you selected while watching live TV or recorded programs. Press UP arrow once to display the current output format, and again to change it. This allows you to easily change the output format to suit the program you're watching. 4:3 Standard Screen 16:9 Wide Screen TV Aspect Ratio. Aspect ratio is the relationship between screen height and width. Choose your TV screen size: Standard (4:3) or Wide Screen (16:9). Traditional TV programs are broadcast in Standard format (4:3). High-definition programs are broadcast in Wide Screen format (16:9). The setting you choose here should match your TV. TV Aspect Correction. Programs may be broadcast in Standard (4:3) or Wide Screen (16:9) format. If the broadcast format does not match your TV's size, the HD DVR can display panels at the sides, or at the top and bottom of the picture, to fill the screen. Use this screen to choose whether or not you want your HD DVR to add letterbox and sidebar panels to the picture. While watching live or recorded programs, you can use the RATIO button on your remote to switch between TV Aspect Correction settings. Press RATIO once to display the current setting, and again to change it. If your TV supports a "zoom" mode, which automatically stretches a picture to fill the entire screen, you can choose "Full," and no panels will be added to the picture. Or choose "Panel" to add sidebars and letterboxing when appropriate. 30 Off-Air Channels and Video Setup What's the difference between 1080i, 720p, 480p, and 480i? These are names for different video resolution formats. Each name includes a number and a letter. The number indicates how many horizontal lines of information make up a single video image. Generally, bigger numbers mean sharper, more detailed images. The letter indicates whether the output uses "interlaced" or "progressive" scanning. With interlaced scanning, the horizontal lines in a video frame are divided into two groups. If you were to number the lines from the top to the bottom of the screen, one group would be the odd numbered lines, and the other would be the even numbered lines. Interlaced video refreshes half of the video frame 60 times per second--alternating between the odd and even lines. This means the whole video frame refreshes 30 times per second. This is fine for smaller screens but can result in flickering on larger screens. Progressive scanning refreshes the whole video frame (all even and odd horizontal lines), 60 times per second. This eliminates flicker but requires the TV to process more information since twice as many frames are displayed each second. For any given resolution (number of scan lines), progressive scanning looks better than interlaced. Standard TV has 480 lines, uses interlaced scanning, and is referred to as 480i. Many HDTVs offer a display format called 720p (720 lines with progressive scanning). Video formats 720p and 1080i have similar picture quality, each having the edge over the other under particular circumstances. For example, 1080i shows detail better in still images or when there is little motion, whereas 720p excels when there is lots of action. The size and capabilities of your high-definition TV will also inform your choice of video output formats, so be sure to check its owner's manual. High-resolution video signals require special types of cables and connections. It's important to remember that Composite A/V and S-Video cables do not support enhanced31 2 Chapter 2 Guided Setup or high-definition video signals. You must connect your HD DVR to your HDTV using the HDMI cable, the HDMI-to-DVI cable, or the Component Video cable to use the enhanced- or high-definition video output formats. The table below shows which video output formats can be viewed with each of the HD DVR's video output jacks. While a cable is connected to the HDMI Output jack, the Component Video Output is disabled. You can't view video from both the HDMI Output and the Component Video Output at the same time. Video Output Format 480i standard-definition interlaced Composite A/V S-Video OK OK no picture no picture no picture Component OK OK OK OK HDMI OK OK OK OK 480p enhanced-definition no picture progressive 720p high-definition progressive 1080i high-definition interlaced no picture no picture Next Steps. Once you have chosen your default video settings, you are ready to begin the last part of Guided Setup. Go to "Phone Setup" on page 33. 32 Phone Setup Phone Setup To begin Phone Setup, press the DIRECTV button on your remote. Select Messages & Setup, then Settings, then Phone. The Final Setup Steps screen appears. Final Setup Steps. Make sure the DIRECTV HD DVR is connected to a standard phone line. The HD DVR occasionally makes a brief phone call to get updates to the DVR service and for pay per view functionality. By default, the HD DVR will not pick up the phone if the line is busy. If you pick up the phone while the HD DVR is using the line, the HD DVR's modem will disconnect. To use the phone line you should hang up, wait at least 45 seconds, then pick up the phone again to get a dial tone. Review Service Terms. This screen advises you to read the DIRECTV Customer Agreement, available online at DIRECTV.com or printed on your first monthly statement from DIRECTV. If you agree to the terms, press SELECT to continue. Area Code. The DVR service uses your area code to determine which local dial-in numbers are available. If you make a mistake, press LEFT arrow to correct it. Phone Dialing Options. Most people will not need to change the settings the HD DVR uses to dial out. However, if your phone system uses special dialing options, select "Yes." See "Phone Dialing Options" on page 96 for help with the various settings. Update Numbers. The HD DVR makes a toll-free call to get a list of local dial-in numbers in the selected area code. The call usually takes less than five minutes, and its status displays on the screen. If the call fails, check the Troubleshooting chapter of this guide, on page 133. 2 33 Chapter 2 Guided Setup Dial-In Number. The HD DVR uses the dial-in number you select from the list on this screen to make its calls to the DVR service. The list may be too long to fit on one screen. To see more numbers, press CHAN DOWN. No Local Numbers. If you selected "None of the Above" on the Dial-In Numbers screen, you will see a reminder to go back and choose a local dial-in number. If you are concerned about toll charges associated with any of the available dial-in numbers, keep in mind that the HD DVR's calls are very brief. You are responsible for any such phone charges. Dialing Format. Choose the format you would use to dial the number you selected. In some areas, even local numbers must be dialed using the area code. Test Phone Connection. This screen appears while the HD DVR tests the phone dialing options and local dial-in number you have chosen. You should see a message that says "Test Successful!" after the test completes. Press SELECT or the RIGHT arrow to continue. If the phone test does not succeed, you may need to pick a different dial-in number, or change the dialing format. Use the LEFT arrow to go back to previous screens and make changes to dialing options. Congratulations! You've completed Guided Setup. Now you're ready to have fun with your DIRECTV® HD DVR. 34 DIRECTV Central DIRECTV Central Almost everything you do with the DVR service starts from DIRECTV Central. You can set up recordings, watch live TV or recorded programs, read messages from DIRECTV, and access Showcases featuring entertaining and informative video clips. To get to DIRECTV Central, press the DIRECTV button on your remote control. Occasionally, you will notice icons beside some of the options in DIRECTV Central. These icons will let you know that you have received something new from DIRECTV: When you see this icon, you know you have Messages to read. See page 84 for more about DIRECTV Messages. This icon appears next to selections that contains special video content. Highlight the selection and press PLAY (or SELECT) on your remote to play the video. Choose the selection next to this icon to watch a special preview or visit a Showcase. See page 45 for more about Showcases. You can find a complete glossary of icons in the inside back cover of this guide. Take a Tour! Now that you're all set up, we suggest you start with the tours provided in "The Basics in 5 Short Tours" on page 37. These will guide you through the basics and show you some fun features of the DIRECTV® HD DVR. 2 35 Chapter 2 Guided Setup 36 CHAPTER 3 The Basics in 5 Short Tours Tour 1: Play with Live TV Tour 2: DIRECTV Advanced Program GuideTM Tour 3: Find and Record Your Favorite Programs Tour 4: Find New Programs Tour 5: Now Playing List Cool Things You Can Do 38 40 42 44 46 47 Chapter L is t 3 Guid e The Basics in 5 Short Tours Tour 1: Play with Live TV Vol Record