User manual DIRECTV R10

The On-Screen Menus and the Remote Control Arrow Buttons DI REC TV ® DV R Us er's G uide DIRECTV DVR To navigate the DIRECTV® DVR's on-screen menus, use the remote control's arrow buttons to move the highlight bar onto the option you want, then press SELECT. Select User's Guide The LEFT arrow button often takes you to a previous screen. Select Highlight Bar Two Types of On-Screen Arrows The arrows that appear beside or near the highlight bar show possible directions. For example: on this screen, you could press the RIGHT arrow to highlight Options or the DOWN arrow to highlight Edit Keyword WishList. Page Up Arrow When you see page up or page down arrows at the top or bottom of the screen (or a list), press the CHAN UP/DOWN button to jump to more items an entire page at a time. Chan Arrows Near Highlight Bar Page Down Arrow P age Chan Up/Down Button Hints & Shortcuts Press the DIRECTV button once to go to DIRECTV Central, or twice to go to the Now Playing List. LIST brings you directly to the Now Playing List. Press (fast forward) and (back or rewind) up to 3 times for 3 speeds. Press a fourth time, or press PLAY, to resume normal play. INSTANT REPLAY replays the last 8 seconds of a program. Press CLEAR to delete a title in a list (like the Now Playing list) or to clear things that aren't part of the program you're watching (like the channel banner and status bar). INFO brings up the channel banner. Press RIGHT arrow while the banner is visible to switch among three versions of the banner, each with a different amount of information. CHAN UP/DOWN does more than change the channel--it also pages up or down through lists of programs or menu items. With dual tuner enabled, press LIVE TV or DOWN arrow while watching live TV to switch between the two tuners. Inserting Batteries in the Remote Control Hold the remote with the battery door facing you. Place your thumb in the depression of the door and slide the door towards you. Insert two AA batteries (supplied). Be sure to match the + and marks on the batteries to the + and - marks in the compartment. Replace the battery door by sliding it back into the case with the tabs towards the rear of the compartment. You'll hear a click when it's securely back in place. Press GUIDE to see the DIRECTV Advanced Program GuideTM, then press INFO (while the guide is visible) to see Guide Options and change the day or time, or show only a category of programs. Press EXIT while watching a program to hide things that aren't part of the program (like the channel banner and status bar). Press ENTER/LAST while watching live TV to jump to the last channel you were watching. ADVANCE moves you quickly through saved programming. Press it while you are fast forwarding or rewinding to jump to the next tick mark on the status bar. When you're watching "behind" live TV (for example, if you paused live TV and later resumed watching from the paused spot), ADVANCE catches you up to the live broadcast. In a recorded program, press it once to jump to the end of the program, then again to jump to the beginning. If you program your remote control (as explained in chapter 6), the TV POWER, VOLUME, MUTE, and TV INPUT buttons can control your TV and A/V equipment. The SAT/TV switch sets the remote control to send channel changing signals to either the DVR (SAT) or the television (TV). Many of the remote control's buttons are disabled when this switch is set to TV (for example, SLOW, FAST FORWARD and PAUSE), so if your remote control doesn't seem to be working, check to make sure this switch is set to SAT. DIRECTV Button Arrow Buttons DIRECTV Remote Active Light Window Exit List Select Thumbs Down Mute Window Live TV Live TV Info Guide Exit Info L ist G ui d e Se lect Thumbs Up Mute Volume Play Pause Back (rewind) Slow Instant Replay T Vol Record Chan Chan Up/Down Record Pa ge Pla y Fast Forward Slo w (-) Advance SAT/TV Switch TV Input SAT TV V Powe Input TV r TV Power 1 2 5 8 E 3 6 9 r/L nte as Number Buttons 4 7 Clear Clear 0 Enter/Last t DIRECTV Welcome to DIRECTV TOCOM 16390140 ©2004 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and Advanced Program Guide are trademarks of DIRECTV, Inc. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245. TiVo, the TiVo logo, TiVolution, Overtime Scheduler, Ipreview, the Instant Replay logo, the Advance logo, and the TiVo and Smile design are registered trademarks of TiVo Inc. Season Pass, WishList, the Thumbs Down logo and text, and the Thumbs Up logo and text are trademarks of TiVo Inc. 1999, 2004. All rights reserved. TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160. Product and service are covered by U.S. Pat. Nos. 5,241,428; 6,233,389; 6,327,418; 6,385,739; 6,490,722; 6,642,939; 6,643,798; D435,561; and D445,801. Other patents pending. Manufactured under license from Dolby Laboratories. "Dolby" and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks are the properties of their respective owners. © 1999, 2004 by TiVo Inc. Reproduction in whole or in part without written permission is prohibited. ii Welcome to the DIRECTV family! Whether you've been enjoying DIRECTV® service for years or this is your first experience with us, we are excited to introduce to you the DIRECTV DVR. Now you can enjoy the best and widest variety in digital entertainment with the added convenience of digital video recording, all in one receiver. All digital, all the time. DIRECTV offers access to over 225 channels of Hollywood hits, classic movies, family programming, news, and exciting sports action. Plus access to up to 36 commercial-free music channels--all in digital-quality picture and sound. DIRECTV® Pay Per View movies and events. With DIRECTV service, the main event is in your home! You'll have access to great movies, exclusive special live sports, concerts and special events. DIRECTV offers up to 55 different pay per view choices a day. Just use your remote control to give all your friends and family a front-row seat! (Connection to a standard phone line required.) DIRECTV knows sports. DIRECTV offers access to more sports than you ever thought possible. So you can follow your favorite team across the country with our pro & college sports subscriptions. DIRECTV will take you to the arena for the best sports has to offer. With DIRECTV® DVR with TiVo®, you're in control. The DIRECTV DVR brings you the latest in television technology, including the DIRECTV Advanced Program GuideTM, with up to 14 days of program listings, and the ability to pause and replay live TV. Plus, with Pick Programs to Record and the other easy-to-use features of your DIRECTV® DVR with TiVo® service, you'll never miss your favorite shows again. iii Table of Contents Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1: Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Useful Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Cables and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setup Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 2: Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Satellite Dish Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Activate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 DIRECTV Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 3: The Basics in 5 Short Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Tour 1: Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Tour 2: DIRECTV Advanced Program GuideTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Tour 3: Find and Record Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Tour 4: Find New Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Tour 5: Now Playing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Cool Things You Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 4: Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Season Pass, Recording Options, To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using the Guide to Find Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Find Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 iv Find Programs That Match Your Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Pay Per View and DIRECTV® On Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Chapter 5: Watching Live TV and Recorded Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Using the Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Watching Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Watching Programs from Now Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Save to VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Music Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Chapter 6: Messages and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Messages from DIRECTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Purchases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Remote Control Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Restart or Reset System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Chapter 7: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Contacting Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Questions About Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Questions About Live TV (Including Satellite Signal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Questions About Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 v Questions About Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Questions About the DVR's Phone Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Questions About Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Questions About Pay Per View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Questions About the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Questions About the DIRECTV® DVR with TiVo® Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Chapter 8: Warranty and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Limited 90 Day Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 DIRECTV PROTECTION PLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Appendix A: Back Panel Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Appendix B: GNU General Public License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Glossary of Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover vi Using this Guide This User's Guide describes how to connect your new DIRECTV® DVR to your television and other audio/video equipment. It also provides valuable information about the features and use of the DVR. Remote Control Tips & Glossary of Icons. The inside front cover of this guide provides an introduction to the remote control. The inside back cover has a Glossary of Icons that explains many of the graphic symbols you will see when using your DVR. Useful Terms. Many technical terms in this guide are explained in the Useful Terms section beginning on page 4. Menu Paths. Notes at the bottom of some pages show you how to find the screen being discussed on that page. For example, page 51 describes the "Record by Time or Channel" feature. At the bottom of the page is the note "DIRECTV Central Pick Programs to Record Record by Time/Channel." This note means you can find Record by Time/ Channel, the screen being discussed, by going to DIRECTV Central (press the DIRECTV button on your remote control) and selecting Pick Programs to Record, then Record by Time/Channel. DIRECTV® DVR with TiVo® Service. This is the program searching and recording service provided through the DIRECTV® DVR. DIRECTV DVR. Refers to the digital video recorder (DVR) hardware. Throughout this guide, you will see important and helpful notes and tips in this format. vii The TiVo Logo. As you use your DIRECTV DVR, you'll see the TiVo logo in places like the Now Playing List and Suggestions. Your new DVR incorporates the latest DVR technology from TiVo. This means you have access to exclusive TiVo features such as WishListTM searches, Season PassTM recordings, Thumbs UpTM and Thumbs DownTM, Suggestions, and TiVolution® Magazine, all in one seamlessly integrated product that will change the way you watch television. Before you install the DVR, mount the satellite dish antenna. Professional installation is highly recommended. Your dish must be mounted, with cables running to the room where your DVR will be installed, before you can begin the DVR installation as described in this guide. A Dual LNB dish antenna connection is required for full functionality. Getting Started After a satellite dish antenna has been installed, you're ready to start using this guide: 1. Connect the DVR to your satellite dish and your TV. (See Chapter 1, "Connecting.") 2. Complete Guided Setup to point your satellite dish antenna and activate the DIRECTV DVR service following the instructions in Chapter 2, "Guided Setup." Start using your DIRECTV DVR. It's easy! Take the five tours in Chapter 3 for an interactive way to learn about the DVR's powerful features. Chapters 4, 5, 6, and 7 describe the DIRECTV® DVR with TiVo® service in detail. Read through them to become familiar with the service. Chapter 8 provides comprehensive troubleshooting in case you have questions. viii CHAPTER 1 Connecting Overview Useful Terms Cables and Accessories Setup Examples 2 4 7 9 Chapter 1 Connecting Overview Television used to be so simple: all you needed was an antenna and a TV. The antenna captured audio and video signals and sent them to your TV over a wire. As TVs have acquired more features, and new devices have been created to work with your TV, it may seem that everything has become more complex. You may have a VCR, a DVD player, and a game system connected to your TV, in addition to your DIRECTV® DVR. However, one thing has remained the same: you still need to get audio and video (sound and pictures) from their source (your satellite dish) to your TV. Your DVR should not be used with a digital PBX phone system. Doing so may permanently damage your DVR's modem and will void your warranty. Digital PBX phone systems allow many phones to share a single telephone number and are usually used in hotels and office buildings. If you are installing the DVR in your home, it is very unlikely that you are using a digital PBX phone system. Connecting to a Phone Line Your DVR needs to be connected to a standard analog phone line to communicate with DIRECTV. The DVR occasionally makes a brief phone call to get updates to the DVR service and for pay per view functionality. You do not need to install a new telephone jack or phone number for the DVR to work; it can detect when your phone line is in use and will only make calls when the phone line is available. If you don't have a phone jack nearby, you can use the 25 foot phone cord that ships with the DVR. If your phone jack is being used for a phone, you can use a phone splitter (not provided) to connect both the phone and the DVR to the same phone jack. If you have a Single LNB satellite dish antenna, you will need to upgrade to a Dual LNB for full functionality. Contact your satellite dish antenna manufacturer for more information about upgrading. Connecting a Dual LNB or a Multi-Satellite Dish Antenna Your DVR comes equipped with two jacks for satellite input. Connecting both allows you to record from two channels at the same time (see Dual Tuner on page 5). All of the connection examples in this chapter give instructions for configuring the DVR with connections to both satellite input jacks. Both a Round Dual LNB dish antenna and an Oval 2 or 3 satellite dish antenna connect to at least two Coaxial RF cables. To connect both of your DVR's satellite input jacks, you 2 Overview must have two Coaxial RF cables coming from your satellite dish antenna to the room where the DVR will be installed. If you currently own a Dual LNB satellite dish antenna that is already connected to two TVs, you can purchase a multiswitch (described on page 5) that will allow you to connect two cables to your new DVR as well as one to an existing receiver for your second TV. For information on how to switch between watching antenna or cable channels and watching DIRECTV channels, see the connection example in this chapter that is most appropriate to your configuration. 1 Using an Antenna or Cable Connection in Addition to DIRECTV® Programming If you have an antenna or cable connection in addition to your satellite dish antenna, you can watch antenna or cable channels while recording DIRECTV® channels. However, recording and other features (such as parental controls, purchasing pay per view programs, viewing on-screen menus, or pausing live TV), do not work on cable or antenna channels. Caring for your DIRECTV® DVR Moving Your DVR. To prevent damage to sensitive components such as the hard disk drive, ALWAYS unplug your DVR and then WAIT a moment for the hard disk to stop spinning before moving it. If you take your DVR with you to a location without satellite access--for example, on a weekend get-away to a mountain cabin--you will still be able to connect it to a television and watch programs saved in the Now Playing List. Do not drop. Your new DVR contains a hard disk drive that is constantly in motion; it may be damaged if the DVR falls or is dropped. Place the DVR in a stable location. Do not stack. Your DVR is NOT designed to carry the weight of other consumer components such as VCRs, DVD players, or A/V receivers. Flat, hard surface. Rest your DVR on a flat, hard surface. Do not operate it on a carpet or other padded surface. This can inhibit proper ventilation and cause the DVR to overheat. Use a surge protector. Like all electronics equipment, your DVR can be damaged by fluctuations in your power supply. Purchasing a surge protector is highly recommended. The DVR does not have an on/off switch. To turn the DVR on, plug it in. The DVR, like a clock or a refrigerator, is designed to be "always on," and does not need to be turned off. This lets it record programs and connect to the DVR service to keep its data up-to-date. If you must turn the DVR off--for example, to move it--simply unplug it. (The DVR does have an optional standby mode, explained on page 104.) 3 Chapter 1 Connecting Your DIRECTV DVR is multisatellite capable if used with a DIRECTV Multi-Satellite Dish Antenna. Useful Terms If you're not an audio/video wizard, you may find yourself stumbling over some of the names, features and functions of various pieces of equipment. Here's a quick reference to help you understand some of the terms you may encounter during installation. Satellite Terms Round Single Satellite Dish Antenna, Oval 2 Satellite Dish Antenna, and Oval 3 Satellite Dish Antenna. The names Round single, Oval 2, and Oval 3 satellite dish antennas refer to both the most common shape of the dish and the number of satellites from which a dish can receive information. To determine what type of dish you have, look at the arm extending out from the dish. At the end of this arm are one or more "fingers" ending in mushroom shaped parts pointing back at the dish. A single satellite dish antenna has one of these "fingers" pointing back at the dish, a 2 satellite dish antenna has two, and a 3 satellite dish antenna has three. If you own a 2 or 3 satellite dish antenna, your DVR will not work properly unless you have connected a multiswitch with at least four inputs and two outputs. For a definition of a multiswitch, see page 5. Single LNB and Dual LNB Satellite Dish Antennas. Single LNB and Dual LNB refer to the number of independent signals a dish can send to your audio/video equipment. A Single LNB sends one signal and has one jack, or connector, inside the arm extending from the dish. A Dual LNB sends two signals and has two jacks. The easiest way to determine what type of dish you have is to consult the documentation that came with the dish. Disassembling the dish to determine its type is not recommended. Satellite Receiver. A satellite receiver does what its name suggests and more. It "receives" the signal from your satellite dish antenna, then translates it into a signal your TV can understand, then sends pictures and sound to your TV. Your DIRECTV® DVR has a built-in satellite receiver. Round Single satellite dish antenna Oval 2 satellite dish antenna Oval 3 satellite dish antenna Single LNB (Single Satellite) Dual LNB (Single Satellite) 4 Satellite Receiver Useful Dual Tuner. A tuner picks one channel out of all of your available channels. This allows you to view a single channel and to change channels. "Dual Tuner" means your DIRECTV® DVR has two tuners. It can pick out two channels at once, allowing you to watch or record programs on two channels at the same time. See page 69 for more. Multiswitch. A multiswitch lets you use the signal from one satellite dish antenna for more than two TVs. If you currently own a Dual LNB dish that is connected to two televisions, a multiswitch will allow you to connect two cables to your new DVR as well as one to a satellite receiver on your second television. If you own a 2 or 3 satellite dish antenna, your DVR will not work unless you have connected a multiswitch with at least four inputs and two outputs. Access Card. Your access card contains information about your DIRECTV programming subscription. It must be properly inserted and activated for your DVR to work. Transponder. A transponder is a piece of equipment on a satellite that broadcasts a set of channels to your satellite dish. If the DVR does not receive a signal for an individual transponder, it will not be able to show that transponder's channels. Each satellite may have a different number of transponders on it. DIRECTV ACCE SS CARD Terms 1 Video, Audio, and Electronics Equipment and Terms Switch Box. A switch box allows you to connect multiple devices to your TV, even if your TV doesn't have enough inputs to connect them all directly. It allows you to switch easily between devices, such as your DVR, a DVD player, and a game console. Switch boxes are inexpensive and can be purchased at electronics stores. A/V Receiver. An Audio/Video receiver is the hub of a home theater system. It allows you to connect multiple audio and video devices and manage the signal from each device. With it you can switch easily between watching TV, viewing video from your DVD player, or running your game system, by changing the input source. An A/V receiver may 5 Chapter 1 Connecting also be used to drive two or more loud speakers for a theater-like audio experience. It may also offer features such as Dolby Digital audio. Dolby Digital Audio. Some programs are broadcast with Dolby Digital audio: the soundtrack is recorded on six separate channels, each of which can be heard on one of six separate speakers. To hear Dolby Digital audio, you must use an Optical Digital Audio cable (not supplied) to connect your DVR to an A/V receiver capable of supporting Dolby Digital audio. Not all A/V receivers with optical audio inputs are capable of receiving Dolby Digital audio. You must also set your DVR to record using Dolby Digital audio. For more information, see page 80. Dolby Surround Sound. Dolby Surround Sound audio is a technique for encoding surround sound audio on two channels. When decoded by a compatible A/V receiver, audio on these two channels is separated into as many as five signals which play through your home theater speakers. To hear Dolby Surround Sound audio, you must connect your DVR to an A/V receiver that supports Dolby Pro Logic or Dolby Pro Logic II. You can use either L/R (red and white) audio cables or an Optical Digital Audio cable. Digital PBX Phone System. Digital PBX phone systems allow many phones to share a single telephone number and are usually used in hotels and office buildings. If you are installing the DVR in your home, it is very unlikely that you are using a digital PBX phone system. Do not connect your DVR to a digital PBX phone system. Doing so may permanently damage your DVR's modem and will void your warranty. Be sure to read the safety instructions on page 131. Surge Protector. Like all electronics equipment, your DVR can be damaged by fluctuations in your power supply. Purchasing a surge protector is highly recommended. If you purchase a surge protector that allows you to plug in both your DVR's power and your telephone cord, you may prevent damage to the parts of your DVR that are connected to your phone line as well! 6 Cables and Accessories Cables and Accessories In addition to your television and the equipment that shipped with this DIRECTV® DVR (shown below), you'll need a satellite dish antenna--which should be properly mounted before you connect the DVR--and a standard, analog phone line (see page 2 for details). 1 1. These are the basics: 2. See page 8 to choose audio/ 3. You may need to purchase video cables. The carton contains one of each of the following: these additional cables for some setups: DIRECTV ACCE SS CARD DVR DIRECTV Access Card Optical Digital Audio cable DIRECTV dow Win Live TV Exit Info Composite A/V cable L is t Guid e Select Mute Chan Vol Record Page Play Slo w SAT TV (-) Remote Control and 2 AA Batteries Extra Composite A/V cable TV TV Power Input 1 4 7 Clear 2 5 8 0 En DIRECTV 3 6 9 ter/Last S-Video cable 25' Phone Cord Power Cord Coaxial RF cable 7 Chapter 1 Connecting Choosing Audio and Video Cables Composite A/V cable and jacks (red) (white) (yellow) Composite L/R Audio with S-Video cable Sounds and pictures travel through cables. The choice of cables may seem overwhelming, but they all perform the same function: they transfer sounds and pictures to your TV at varying levels of quality. Most TVs and other audio/video devices have connectors (jacks) for Composite A/V cables ( ). Composite A/V cables have three ends, two (white and red) for stereo audio (left and right), and one (yellow) for video, providing excellent audio and video quality. If your equipment has composite A/V jacks, use this cable. If your TV has only one audio connector, connect just the white end, instead of both the red and the white ends. The DVR's back panel also includes connectors for S-Video ( ). S-Video provides a higher quality video signal than composite. You may want to use the S-Video cable instead of the yellow video end of the Composite A/V cable, if your equipment supports it. (You can still use the red and white ends of the Composite A/V cable for stereo audio.) Some TVs only have Coaxial RF ( ) jacks. If your TV only has an RF In connector, use a Coaxial RF cable (not supplied) to connect your DVR to your TV. The DVR includes a Digital Audio ( ) jack for Dolby Digital audio output. To use this feature, you will need an Optical Digital Audio cable (not supplied), and a device (such as an A/V receiver) that accepts Dolby Digital input. If you use an Optical Digital Audio cable for sound, you'll also need a connection for the video signal. You can use an S-Video cable, or the yellow end of a Composite A/V cable. If you use a Composite A/V cable for video only, you don't need to connect the red and white ends. Ordinarily, your DVR produces tones to indicate when certain buttons on the remote control are pressed or to indicate signal strength when you are positioning your dish. If you are watching a program with digital audio, you will not hear these tones. (red) (white) (yellow) (S-Video) Coaxial RF cable (not supplied) & jack (Coaxial RF) Optical Digital Audio cable (not supplied) & jack (Digital Audio) 8 Setup Examples Setup Examples To meet FCC requirements, Before you begin, make sure that all of your equipment is turned off and your DIRECTV® DVR is unplugged. Your equipment has connectors, or jacks, where cables can be connected. Some jacks are labeled "In" and some are labeled "Out." Pictures and sounds enter audio/video (A/V) equipment through IN jacks and leave through OUT jacks. The remainder of this chapter provides detailed examples showing how to connect your DVR to your existing home entertainment system. First, follow the steps in the Basic Setup. Then, if you want to add additional devices, see the optional Setup Variations. Basic Setup · Connecting the DVR to your satellite dish and your TV. See page 10. 1 shielded cables are required to connect the DVR to your other equipment. See the FCC Information on page 129. Always connect cables from the OUT jack of one device to the IN jack of the next. Never connect an IN to an IN or an OUT to an OUT. Setup Variations (optional) · · · Variation 1: Adding an A/V receiver with Dolby Digital audio. See page 12. Variation 2: Adding a VCR. See page 14. Variation 3: Adding a second TV program source (antenna or cable). See page 16. OUT IN Connecting Other Devices. You may have other devices in your home entertainment system, such as a DVD player or game console, which don't connect to your DVR. These devices should be connected to additional inputs on your TV, or to an A/V receiver. Be sure to consult your other devices' owner's manuals for setup information. If you have trouble connecting equipment, or if your configuration isn't covered by one of the setup examples in this chapter, see the "Back Panel Reference" on page 137. Be sure to read the safety instructions on page 131. 9 Chapter 1 Connecting Basic Setup: Connecting your DVR to your satellite dish and your TV The audio/video cables shown here are for example only. Use the best connections available on your equipment. For help choosing cables, see page 8. DIRECTV® DVR Television Video Audio A/V INPUT Antenna In 10 Setup Connect the Coaxial RF cables from your satellite dish to the Satellite In jacks on the DIRECTV® DVR. You can connect either cable to either jack. If you only have one Coaxial RF cable coming from your satellite dish antenna, connect it to the Satellite In 1 jack. Keep in mind that your DVR won't have Dual Tuner functionality with only one satellite cable connected. (See page 2 for details.) Connect the S-Video cable from the DVR's S-Video Output jack to the S-Video Input jack on your TV. If your TV doesn't have an S-Video Input jack, use the yellow end of the Composite A/V cable to connect video. If your TV only has an RF In connector, connect a Coaxial RF cable from the DVR's RF Out jack to your TV. Connect the red and white ends of a Composite A/V cable from the DVR's L/R Audio Output jacks to the L/R Audio Input jacks on your TV. If your TV has only one audio connector, connect just the white end. Take the Access Card out of its envelope and insert it into the slot on the DVR's front panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To watch DIRECTV® channels, you must insert the card correctly and activate it. The Access Card slot is behind a small door. Connect the phone cord. (For more about the phone connection, see page 2.) Plug in your DVR and turn on your TV. Once you see the Welcome screen, you can continue with "Guided Setup" on page 19. If you don't see the Welcome screen, make sure the correct input is selected on your TV. You may need to use the "INPUT," "SOURCE," or "TV/VIDEO" button on your TV's remote to change the input. If you need help, see page 107. Examples 1 If you use the DVR's RF Out jack to connect video to your TV, you must also set the Channel 3/4 switch on the back panel. Tune your TV to the same channel (3 or 4) in order to view the signal coming from the RF Out jack. 11 Chapter 1 Connecting Variation 1: Adding an A/V receiver with Dolby Digital audio The audio/video cables shown here are for example only. Use the best connections available on your equipment. For help choosing cables, see page 8. DIRECTV® DVR Television AUDIO INPUTS A/V Receiver VIDEO INPUTS VIDEO OUTPUTS Video Audio A/V INPUT Antenna In 12 Setup Connect the Coaxial RF cables from your satellite dish to the Satellite In jacks on the DIRECTV® DVR. You can connect either cable to either jack. If you only have one Coaxial RF cable coming from your satellite dish antenna, connect it to the Satellite In 1 jack. Keep in mind that your DVR won't have Dual Tuner functionality with only one satellite cable connected. (See page 2 for details.) Connect the S-Video cable from the DVR's S-Video Output jack to the S-Video Input jack on your TV. If your TV doesn't have an S-Video Input jack, use the yellow end of the Composite A/V cable to connect video. If your TV only has an RF In connector, connect a Coaxial RF cable (not supplied) from the DVR's RF Out jack to your TV. Alternately, you can connect video from the DVR to your A/V receiver, then from the A/V receiver to your TV, using S-Video or Composite A/V cables. Consult your A/V receiver's owner's manual for its capabilities. Connect an Optical Digital Audio cable (not supplied) from the DVR's Digital Audio Output jack to the A/V receiver's Digital Audio Input. Set your A/V receiver to play audio from that input. (Consult your A/V receiver's owner's manual if you need help.) Take the Access Card out of its envelope and insert it into the slot on the DVR's front panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To watch DIRECTV® channels, you must insert the card correctly and activate it. The Access Card slot is behind a small door. Connect the phone cord. (For more about the phone connection, see page 2.) Plug in your DVR and turn on your TV. Once you see the Welcome screen, you can continue with "Guided Setup" on page 19. If you don't see the Welcome screen, make sure the correct input is selected on your TV. You may need to use the INPUT, SOURCE, or TV/VIDEO button on your TV's remote to change the input. If you need help, see page 107. Examples 1 If you use the DVR's RF Out jack to connect video to your TV, you must also set the Channel 3/4 switch on the back panel. Tune your TV to the same channel (3 or 4) in order to view the signal coming from the RF Out jack. 13 Chapter 1 Connecting Variation 2: Adding a VCR Before you begin: Connect your DVR to your satellite dish and your TV before adding a VCR. See page 10 for Basic Setup instructions. DIRECTV® DVR The audio/video cables shown here are for example only. Use the best connections available on your equipment. For help choosing cables, see page 8. VCR Audio R IN OUT L Video Ch 3/4 RF Out RF In Please see the DIRECTV Customer Agreement for information about private viewing of DIRECTV ® Service. Restrictions related to recording third party content can be found in the DIRECTV DVR Service Agreement. Both are available at DIRECTV.com and in your first bill. Television 2 1 Video Audio A/V INPUTS Antenna In 14 Setup Before adding a VCR, see page 10 for Basic Setup instructions. The DIRECTV® DVR has two sets of A/V Output jacks. You may have used one set (labeled Output 1) when you completed the Basic Setup steps on page 10. You can connect a VCR using the other set (labeled Output 2). Connect a Composite A/V cable from the DVR's A/V Output 2 jacks to the A/V Input jacks on your VCR. If your VCR only has RF jacks, connect a Coaxial RF cable (not supplied) from the DVR's RF Out jack to the RF In jack on the VCR. Connect a Composite A/V cable from the A/V Output jacks on your VCR or DVD recorder to another set of A/V Input jacks on your TV. If your TV only has an RF In connector, connect a Coaxial RF cable (not supplied) from the VCR's RF Out jack to the RF In jack on your TV. To watch a video tape, change your TV's input setting by pressing the INPUT, SOURCE, or TV/VIDEO button on your TV's remote control until the correct input is displayed. If you have trouble changing your TV's input setting, consult your TV's owner's manual. If you need help, see page 107. To save recordings from your DVR to a video tape, use the "Save to VCR" feature. See page 75 for more information. Examples 1 If you use Coaxial RF cables in steps and , you must set the Channel 3/4 switch on the back of the DVR to match the switch on the back of your VCR. Then tune your TV to the same channel (3 or 4) to view the signal. 15 Chapter 1 Connecting Variation 3: Adding a second TV program source (antenna or cable) Before you begin: Connect your DVR to your satellite dish and your TV before adding a second TV program source. See page 10 for Basic Setup instructions. DIRECTV® DVR Television Video Audio A/V INPUT Antenna In 16 Setup Before adding a second program source, see page 10 for Basic Setup instructions. You may have a rooftop antenna or cable service subscription in addition to your DIRECTV® programming subscription. The DIRECTV® DVR has RF In and RF Out jacks that can be used to pass an antenna or cable signal through the DVR and to your TV. You can connect your antenna or cable signal to the DVR, or directly to the Antenna/RF In jack on your TV. Whichever method you choose, it's important to remember that you will not have any DVR service functionality (pausing and rewinding live TV, setting up recordings, etc.) on cable or antenna channels. Connect the Coaxial RF cable that carries your antenna or cable signal from the wall to the RF In jack on the DVR. Connect a Coaxial RF cable (not supplied) from the DVR's RF Out jack to the RF In jack on your TV. Alternately, you can connect the Coaxial RF cable that carries your antenna or cable signal from the wall directly to your TV. To watch antenna or cable channels, change your TV's input setting by pressing the INPUT, SOURCE, or TV/VIDEO button on your TV's remote control until the correct input is displayed. (If you have trouble changing your TV's input setting, consult your TV's owner's manual.) Use your TV's remote control to change channels. While you are watching antenna or cable channels, the DVR will record any programs you have scheduled on DIRECTV® channels. When you want to watch video from your DVR again, press the DIRECTV button on the DVR remote. Then change your TV's input setting until you see DIRECTV Central. Examples 1 If you connect your DVR to your TV with a Coaxial RF cable in step you must set the Channel 3/4 switch on the back of the DVR. Tune your TV to the same channel (3 or 4) to view the signal. , 17 Chapter 1 Connecting 18 CHAPTER 2 Guided Setup Overview Satellite Dish Guided Setup Activate Services Phone Setup 20 21 25 26 Chapter 2 Guided Setup Satellite Dish Guided Setup is used to test signal strength, position the satellite dish antenna and configure the DVR for use with a multiswitch or new multi-satellite dish antenna. Overview Now that you have finished connecting your DIRECTV® DVR, you are ready to begin Guided Setup. When you first plug in the DVR, screens appear which display its progress as it starts up. After a few minutes, you will see the Welcome screen, indicating that you are ready to begin Guided Setup. During Guided Setup, you will point your satellite dish antenna (if you haven't already), activate your DIRECTV® programming and DVR service, and set up your DVR to access service updates by phone. Guided Setup includes on-screen instructions. If you need additional assistance, this chapter contains detailed directions. Guided Setup includes three steps: 1. Satellite Dish Guided Setup (see page 21) 2. Activating services (see page 25) 3. Phone Setup (see page 26) Using the Remote Control To complete Guided Setup, use the DVR's remote to move through screens and select items displayed on your TV. For an introduction to the remote control, see "Introducing the Remote Control" on the inside front cover of this guide. Welcome. When you first turn on your DIRECTV DVR, you will see a screen that says "Welcome. Powering up..." followed by the Welcome screen. Read the screen, then press SELECT to start Guided Setup. If you do not see the Welcome screen, see the troubleshooting steps on page 107. 20 Satellite Dish Guided Setup Satellite Dish Guided Setup Satellite Dish Guided Setup tells the DIRECTV® DVR what type of satellite dish antenna you are using, so you must go through it at least once, even if you are only replacing a DVR that was already working. Satellite Dish Guided Setup usually takes about five minutes, plus whatever time you may need to position your dish. Connect Cables. After you press SELECT on the Welcome screen, you'll see a reminder to make sure all cables are properly connected to the DVR and to your TV. Press SELECT when you are ready to continue. Satellite Dish Type. Choose the type of satellite dish antenna you have installed. If you have the manual for your satellite dish antenna, you can find its type there. Most people should select "Round dish (Single or Dual LNB)." This type of dish receives a signal from one satellite in the sky. Some manufacturers produce a dish that receives a signal from one satellite but is slightly oval in shape. If you have such a dish, choose "Round dish (Single or Dual LNB)." An oval 2 satellite dish antenna can receive signals from two satellites. An oval 3 satellite dish antenna receives its signal from three satellites. 2 and 3 satellite dish antennas are always Dual LNB. To see the next screen, highlight the type of satellite dish antenna you are using, then press SELECT. Most new satellite dish antennas are Dual LNB. One cable extends from a Single LNB dish to a home; two cables extend from a Dual LNB dish to a home (or to a multiswitch). Round dish antenna (Single or Dual LNB) Oval 2 satellite dish antenna Oval 3 satellite dish antenna Notice the progress bar at the bottom of the screen. It can help you keep track of how far along you are in Guided Setup. 2 21 Chapter 2 Guided Setup Satellite Connections. If you connected a Coaxial RF cable to each of the DIRECTV DVR "Satellite In" jacks, select "Two cables." If you connected only one Coaxial RF cable (to the "Satellite In 1" jack), select "One cable." To be able to record two programs at the same time (dual tuner), you must connect a Coaxial RF cable from the satellite dish antenna (or a multiswitch) to both of the "Satellite In" jacks and then choose "Two cables" on this screen. ZIP Code. Use the number keys on your remote control to enter your ZIP code. The DVR uses your ZIP code to determine the direction your satellite dish antenna should point. If you make a mistake, press LEFT arrow to correct it. Satellite Dish Direction. Based on your ZIP code and dish type, this screen shows roughly how to position your satellite dish antenna. You will fine tune the position later on during Satellite Dish Guided Setup at the Test Signal Strength screen. Before positioning the dish, be sure the mast (the pole on which the dish is mounted) is straight up and down. For 2 or 3 satellite dish antennas, the screen provides a required tilt in addition to side-toside (azimuth) and up-down (elevation) information available for round dishes. Professional satellite installers are available in most areas to ensure correct installation. If your satellite system was installed by a professional, the satellite dish antenna direction should be correct. To see the next screen, press SELECT. Satellite Checklist. The items on this list help ensure you receive a clear satellite signal. To see the next screen, press SELECT when you are satisfied that each item is complete. Test Signal Strength. You use this screen to check the strength of the signal received by your satellite dish antenna. If you have two cables connected to the Satellite In jacks, it shows you the signal strength for each connection. It lets you see the signal strength from individual transponders one at a time. To be sure you receive all your channels, you should check signal strength on all transponders. A transponder is a piece of radio equipment on a satellite. The DIRECTV transponders receive information from DIRECTV and rebroadcast it to your satellite dish antenna. Each transponder rebroadcasts a different set of channels. If the DVR does not receive a signal for an individual transponder, it will not be able to show that transponder's channels. Satellites may have different numbers of transponders. 22 Satellite You can check signal strength while you adjust the position of your satellite dish antenna. The signal strength meter on this screen provides audio feedback--a tone that becomes higher pitched as the signal gets stronger. You may be able to turn the volume on your TV up so you can hear the tone while you adjust your satellite dish antenna. Alternatively, you might have someone watching the signal strength meter and then reporting through a cell phone or walkie-talkie to the person who is adjusting the satellite dish antenna. · To change the currently selected transponder, use the UP arrow to highlight the transponder number. Press the RIGHT or LEFT arrow to change the transponder. It is best if each transponder has a signal strength above 60. If you have connected both Satellite In jacks, the signal strength for each connection is shown. You should have a good signal on all transponders for both connections. Dish Guided Setup 2 · If you have a 2 or 3 satellite dish antenna, you should check the signal strength from transponders on each satellite. · To change the selected satellite, press the UP arrow until the satellite number is highlighted. Press the RIGHT or LEFT arrow to change the satellite. When you have finished, select "Done Testing Signal Strength." If you cannot acquire a good satellite signal, see Satellite Signal Troubleshooting on the next page. Confirming Setup, Satellite Info. At each of the next two screens there is a short wait while the DVR confirms your setup, then gathers a list of channels from the satellite. 23 Chapter 2 Guided Setup Program Guide Data. Over the first 1 to 2 days, the DIRECTV DVR will gather and process up to two weeks of program information from the DIRECTV satellites. Program information includes program titles, times, channels, program descriptions, and more. Many of the DVR's features use program information. Although you may be able to use such features immediately, you may not be able to find all the programs you are looking for right away. If programs you are looking for do not appear in the program information, check on them again after the DVR has been set up for a while. Steps to Activate. This screen explains the next steps of Guided Setup, activation of DIRECTV services. When it appears, press the LIVE TV button on your remote control and go to the next page of this manual. Satellite Signal Troubleshooting. If you encounter problems during Satellite Dish Guided Setup, you will see an error screen with some suggestions. For example, you may have made a mistake entering your ZIP code or your type of satellite dish antenna. If you are trying to set up the DVR, choose one of the options that return to part of Satellite Dish Guided Setup. For example, if you received the "Satellite Info Error," choose "Try Again to Acquire Information." You can also repeat Satellite Dish Guided Setup. This allows you to check that your ZIP code and satellite dish antenna type are correct. If you repeat Guided Setup and still receive error notifications, it is possible that your satellite dish antenna is not pointed correctly or the dish or multiswitch is miswired. Check the cabling, or consult a professional satellite system installer. If you are trying to bypass Satellite Dish Guided Setup--for example, if you are setting up the DVR in a place without a satellite signal--the bottom choice on the error screens allows you to continue without resolving potential problems. While you may receive fewer or no TV channels, you can still watch previously recorded programs. 24 If the DVR is low on Program Guide Data, a message at the bottom of the screen tells you how much Program Guide Data it has. Activate Services Activate Services Now it's time to activate services for your DIRECTV® DVR. Before you call DIRECTV: · · Tune to Channel 201. The DVR should be on, tuned to channel 201, and receiving a signal from your satellite dish antenna. You will need: A valid service address, social security number, and a major credit card (deposit or prepayment may be required). You will also need the 12 digit number on your DIRECTV access card and the make, model, serial number, and 12 digit Receiver ID number of your DVR, found on a label on the back of the DVR and on the System Information screen. (Press the DIRECTV button, then select Messages & Setup then System Information.) Important! The access card that came with your DIRECTV DVR must be inserted in the appropriate slot in front of the DVR before you call. Also, be sure to tell your customer care agent that you have a "DIRECTV DVR" and that you also want to activate the DIRECTV® DVR with TiVo® service. Without the DVR service, your DVR will not be able to record programs. 2 Remember to place the access card in the appropriate slot in front of the DVR. See the setup examples in Chapter 1 for details. · When you are ready, call 1-800-DIRECTV. After you have activated, you can begin Phone Setup, the last step of Guided Setup, by pressing the DIRECTV button. What does the DIRECTV DVR with TiVo service provide? The DVR service provides you with the ability to record programs, create Season PassTM recordings and WishListTM searches. It also gives you access to Showcases, Suggestions, and several convenient ways to find programs to you want to record. Without the DVR service, the unit functions only as a DIRECTV Receiver, without recording capability. 25 Chapter 2 Guided Setup Phone Setup Press the DIRECTV button on your remote control to start Phone Setup. Final Steps. The last step of Guided Setup--Phone Setup--begins automatically the first time you press the DIRECTV button on your remote control. The DIRECTV® DVR should be connected to a telephone line. The DVR occasionally makes a brief phone call to get updates to the DVR service, and for pay per view functionality. By default, the DVR will not pick up the phone if the line is busy. If you pick up the phone while the DVR is using the line, the modem will disconnect. To use the phone line you should hang up, wait at least 45 seconds, then pick up the phone again to get a dial tone. DVR Service Terms. This screen appears after the Final Steps screen. The DIRECTV Service Agreement is printed on your first monthly statement from DIRECTV. We encourage you to read it. Area Code. The DVR service uses your area code to determine which local dial-in numbers are available. Use the numbers on your remote control to enter your area code. If you make a mistake, press LEFT arrow to correct it. Phone Dialing Options. Most people will not need to change the settings the DVR uses to dial out. However, if your phone system uses special dialing options, select "Yes." See "Phone Dialing Options" on page 91 for help with the various settings. Update Dial-In Numbers. The DVR makes a toll-free call to get a list of local dial-in numbers. The call usually takes less than five minutes, and its status displays on the screen. If the call fails, check the troubleshooting steps on page 117. Dial-In Numbers. The DVR uses the dial-in number you select from the list on this screen to make its calls to the DVR service. The list may be too long to fit on one screen. To see more numbers, press CHAN DOWN. 26 Phone No Local Numbers. If you selected "None of the Above" on the Dial-In Numbers screen, you will see a reminder to go back and choose a local dial-in number. If you are concerned about toll charges associated with any of the available dial-in numbers, keep in mind that the DVR's calls are very brief. You are responsible for any such phone charges. Dialing Format. Choose the dialing format you need. For example, should the dial-in number be preceded by your area code, and should a "1" precede the area code? In some areas, even local numbers must be dialed using the area code. Test Phone Connection Call. This screen appears while the DVR tests the phone dialing options and local dial-in number you have chosen. You should see a message that says "Test Successful!" Press SELECT or the RIGHT arrow to continue. If the test does not succeed, you may need to pick a different dial-in number, or change the dialing format. Use the LEFT arrow to go back to previous screens and make changes to dialing options. Congratulations! You've completed Guided Setup. You can now press the DIRECTV Button on your remote control to go to DIRECTV Central. After completing Guided Setup one time, whenever you unplug the DVR and plug it back in, it will search for a satellite signal. When you see the message "Acquiring Satellite Information," you can press the DIRECTV button on the remote control to go directly to DIRECTV Central. From DIRECTV Central, programs in your DVR's Now Playing List are always available. If you start your DVR without properly connecting it to a DIRECTV satellite television signal, the DVR will not show live TV or provide any live TV functions. Setup 2 27 Chapter 2 Guided Setup DIRECTV Central Almost everything you do with the DVR service starts from DIRECTV Central. You can set up recordings, watch live TV or recorded programs, read messages from DIRECTV, and access Showcases featuring entertaining and informative video clips. To get to DIRECTV Central, press the DIRECTV button on your remote control. Icons. Occasionally, you will notice icons beside some of the options in DIRECTV Central. These icons will let you know that you have received something new from DIRECTV: When you see this icon, you know you have Messages to read. See page 78 for more about DIRECTV Messages. This icon appears next to selections that contains special video content. Highlight the selection and press PLAY (or SELECT) on your remote to play the video. Choose the selection next to this icon to watch a special preview or visit a Showcase. See page 37 for more about Showcases. You can find a complete glossary of icons in the inside back cover of this guide. Next Up, the 5 Tours. Now that you are finished with Guided Setup, you're ready to have fun with your DVR! We suggest you start with the five short tours starting on page 29. These will guide you through the basics and show you some fun features of the DIRECTV® DVR. 28 CHAPTER 3 The Basics in 5 Short Tours Tour 1: Play with Live TV Tour 2: DIRECTV Advanced Program GuideTM Tour 3: Find and Record Your Favorite Programs Tour 4: Find New Programs Tour 5: Now Playing List Cool Things You Can Do 30 32 34 36 38 39 Chapter L is t 3 Guid e The Basics in 5 Short Tours Tour 1: Play with Live TV In this tour, you'll take a look at how you can control live TV. So grab your remote! Vol Record Chan Page Play First, press the PAUSE button--the program you're watching pauses. Now you can stand up and stretch, or go to the kitchen and get a snack. You can pause live TV for up to 30 minutes! With Dual Tuner, you can switch between two channels in live TV without losing the saved portion of either one. But for now, press PLAY Play Slo w SAT TV (-) and the program resumes. T T V Powe V Input Next, press BACK and the program rewinds. Press BACK a second time--it goes faster! A third time--faster still! Both the FORWARD and BACK buttons have three speeds. Press BACK a fourth time to return to normal speed. Press PAUSE once more, then immediately press FORWARD and you get frame-byframe forward! Press BACK and you get frame-by-frame backward! When your show is paused, FORWARD and BACK let you go frame by frame. Press PLAY to resume watching at normal speed. Try out the INSTANT REPLAY button. INSTANT REPLAY jumps you back 8 seconds--useful for when you miss a great sports play or a bit of dialog, or for when you fast forward too far. Press INSTANT REPLAY again, then immediately press SLOW own slow-motion replay! Finally, try the ADVANCE Slo w r -- you get your button. Presto! You're caught up to live TV. 30 Tour 1: Play with Live TV Status Bar Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your DIRECTV® DVR. The right edge of the green part is always the current time. The white line marks the part of the program you are currently watching. If it is anywhere back in the green segment you are "behind" real time. Press CHAN UP. When you change channels, the DVR starts to save what is showing on the new channel. With Dual Tuner, 30 minutes of live TV is saved on both tuners. That means you can use the instant replay, slow motion and pause features on either channel. If you leave one of these two channels, however, the saved information on the original channel is cleared, and the DVR starts saving live TV on the new channel. 3 Status Bar This white line tells you where you are. channel banner Channel Banner The channel banner describes the program you're currently watching. Press INFO or the RIGHT arrow to see the channel banner. The channel banner is only there for a few seconds, but you can bring it back by pressing INFO or the RIGHT arrow again. While the banner is visible, press the RIGHT arrow to switch from a small, to medium, to large banner. Each version has a different amount of information. Keep pressing the RIGHT arrow until you see the largest version of the channel banner. Notice the icons on the right side. Each symbol represents a useful feature, like swapping tuners or setting Parental Controls. Press the UP and DOWN arrows to highlight different icons. Pressing SELECT while an icon is highlighted will take you to that feature. Finally, press the EXIT button--the channel banner disappears. (EXIT gets rid of graphics that aren't part of the program you're watching.) Now go have fun playing with live TV, then come back for the next tour! selectable icons 31 Chapter 3