DIRECTV and Hughes Network Systems are dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you. DIRECTV ® DVR User's Guide For questions regarding your DIRECTV DVR, DIRECTV programming or your DIRECTV DVR with TiVo service, after checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-DIRECTV (1-800-347-3288). If your DVR is not working properly even after restarting it, you are having trouble with the remote control or have another technical question, please contact the Hughes Customer Care Center at 1-800-274-8995. When you call either Hughes Network Systems or DIRECTV, you will need to provide the 12 digit number on your DVR's access card, and the make, model number, serial number and 12 digit Receiver ID number of your DVR, located on a label on the back of the DVR and on the System Information screen under Messages & Setup. ® ® ® ® User's Guide DIRECTV DVR WEB SITES You will find all of the most up-to-date information about DIRECTV products and services at the DIRECTV web site, DIRECTV.com. The Hughes Network Systems web site at www.hns.com has links to a wide variety of products and information. 1033492-0001 Hints & Shortcuts Press the DIRECTV button once to go to DIRECTV Central, or twice to go to the Now Playing List. LIST brings you directly to the Now Playing List. Press FWD (fast forward) and BACK (rewind) up to 3 times for 3 speeds. Press them a fourth time to resume normal play. INSTANT REPLAY replays the last 8 seconds of a program. Press CLEAR to delete a title in a list (like the Now Playing list) or to clear things that aren't part of the program you're watching (like the channel banner and status bar). INFO brings up the channel banner. Press the RIGHT arrow to switch among three versions of the banner, each with a different amount of information. CHAN UP/DOWN does more than change the channel--it also pages up or down through lists of programs or menu items. Press GUIDE to see the DIRECTV Advanced Program GuideTM, then press INFO (while the guide is visible) to see Guide Options and change the day or time, or show only a category of programs. EXIT clears all menus and goes to the last channel or recorded program you were watching. If you press it while you are watching a program, it clears things that aren't part of the program (like the channel banner and status bar). ADVANCE moves you quickly through saved programming. Press it while you are fast forwarding or rewinding to jump to the next tick mark on the status bar. When you're watching "behind" live TV (for example, if you paused live TV and later resumed watching from the paused spot), ADVANCE catches you up to the live broadcast. In a recorded program, press it once to jump to the end of the program, then again to jump to the beginning. If you program your remote control (as explained in chapter seven), the TV POWER, VOLUME, MUTE, and TV INPUT buttons can control your TV and A/V equipment. The SAT/TV Switch sets the remote control to send channel changing signals to either the DVR (SAT) or the television (TV). Many of the remote control's buttons are disabled when this switch is set to TV (for example, SLOW, FAST FORWARD and PAUSE), so if your remote control doesn't seem to be working, check to make sure this switch is set to SAT. The WINDOW button is for future use. DIRECTV Button Arrow Buttons Window Exit List Select Thumbs Down Mute Mute L ist G ui d e DIRECTV Remote Active Light Window Live TV Live TV Info Guide Thumbs Up Exit Info Se lect Volume Play Pause Back (rewind) Slow Instant Replay T Vol Record Chan Chan Up/Down Record Pa ge Pla y Fast Forward Slo w (-) Advance SAT/TV Switch TV Input SAT TV V Powe Input TV r Inserting Batteries in the Remote Control Hold the remote with the battery door facing you. Place your thumb in the depression of the door and slide the door towards you. Insert two AA batteries (supplied). Be sure to match the + and marks on the batteries to the + and - marks in the compartment. Replace the battery door by sliding it back into the case with the tabs towards the rear of the compartment. You'll hear a click when it's securely back in place. TV Power 1 2 5 8 E 3 6 9 r/L nte as Number Buttons 4 7 Clear Clear 0 Enter/Last t DIRECTV The On-Screen Menus and the Remote Control Arrow Buttons To use the DIRECTV® DVR's on-screen menus: Use the remote control's arrow buttons to move the highlight bar onto the option you want, then press SELECT. Select The LEFT arrow button often takes you to a previous screen. Select Two Types of On-Screen Arrows The arrows that appear beside or near the highlight bar show possible directions. For example: on this screen, you could press the RIGHT arrow to highlight Options or the DOWN arrow to highlight Edit Keyword WishList. Page Up Arrow Highlight Bar When you see page up or page down arrows at the top or bottom of the screen (or a list), press the CHAN UP/DOWN button to jump to more items an entire page at a time. Chan Arrows Near Highlight Bar Page Down Arrow Chan Up/Down Button P age Welcome to DIRECTV ® 1033492-0001 Hughes Network Systems is a unit of Hughes Electronics Corp. Hughes Network Systems is a trademark of Hughes Electronics Corp. Hughes Network Systems, 11717 Exploration Lane, Germantown, MD 20876. DIRECTV and the Cyclone Design logo, DIRECTV SPORTS THIS WEEK, and Advanced Program Guide are trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corp., and are used with permission. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245. TiVo and the TiVo logo are a registered trademarks of TiVo Inc. The Instant Replay logo, the Jump logo, TiVolution Magazine, Season Pass, WishList, Overtime Scheduler, the Thumbs Down logo and text, the Thumbs Up logo and text, TiVo and Line Design (smile) are trademarks of TiVo Inc. 1999, 2000. All rights reserved. TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160. Manufactured under license from Dolby Laboratories. "Dolby" and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks are the properties of their respective owners. © 1999, 2002 by TiVo Inc. Reproduction in whole or in part without written permission is prohibited. ii Welcome to the DIRECTV family! DIRECTV offers you more Hollywood hits, classic movies, family programming, news, and a wide range of exciting sports action. Plus access to 36 commercial-free audio channels. And that's only the beginning. More Choices than ever before. With access to over 225 channels, it's easy to see why DIRECTV has become the entertainment choice for millions of American families. And it's all digitally delivered, so you get digital-quality sound and razor-sharp picture every time you turn on your TV! DIRECTV® Pay Per View movies and events. With DIRECTV service, the main event is at your house! You'll have access to great movies, exclusive special live sports, concerts and special events. DIRECTV offers up to 55 different pay per view choices a day. There's no need to order by phone. Just use your remote control to give all your friends and family a front-row seat! (Phone connection required.) DIRECTV knows sports. DIRECTV offers access to more sports than you ever thought possible. So you can follow your favorite team across the country with our pro & college sports subscriptions. DIRECTV will take you to the arena for the best sports has to offer. Tune to Channel 212 for DIRECTV SPORTS THIS WEEK®. With DIRECTV you're in control. Your new DIRECTV® DVR brings you the hottest new entertainment technology, including the DIRECTV Advanced Program GuideTM, with up to 14 days of program listings, and the ability to pause and replay live TV. Plus, with Pick Programs to Record and the other incredibly powerful and easy to use features of your DIRECTV DVR service, you will have a Season PassTM to all your favorite programming. iii Table of Contents Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1: Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Useful Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Cables and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setup Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Chapter 2: Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Satellite Dish Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Chapter 3: The Basics in 5 Short Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Tour 1: Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Tour 2: DIRECTV Advanced Program GuideTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Tour 3: Find and Record Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Tour 4: Search for New Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Tour 5: Now Playing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Cool Things You Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Chapter 4: Watching Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Let's Go! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 DIRECTV Advanced Program GuideTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 iv Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Music Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Chapter 5: Finding and Recording Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Recording Programs: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Finding Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...