User manual DORO 1000

Manual doro 1000 1 2 3 9 8 7 6 5 4 English 1 2 3 4 5 6 7 8 9 Scroll down/Recall (R) button Mute/Erase button Talk/Call end button Volume/Ringer button Redial button Headset socket Programming button Scroll up/Speaker button Phone Book button 12 Answering Machine On/Off and Message indicator 13 Answering Machine Memory Full indicator 14 Recall (R) button 15 Speakerphone button and indicator 16 Speakerphone volume controls 17 Redial button 18 Answering Machine control buttons 19 Day/Time set button 10 Charging/Handset In Use indicator 11 Page button 19 18 10 11 12 13 14 15 16 17 English Index 5 Call Barring (Call Block) ..... 20 Installation Unpacking........................... 5 Connection ......................... 5 Belt clip ............................... 6 Battery ................................ 6 Battery charge indicator ..... 7 Range ................................. 7 Headset .............................. 7 Wall mounting ..................... 7 The display ......................... 8 Base unit indicator .............. 8 Settings 21 Base unit ring signal ........... 21 Select base unit .................. 21 De-registering another handset ............................... 21 PIN number......................... 22 Recall Button timing ........... 23 Reset handset defaults....... 23 Operation 9 Registration Expanded System 24 25 Two telephones in one!....... 9 Making a call....................... 9 Receiving a call .................. 9 Redial button ...................... 9 Volume control.................... 9 Mute button......................... 10 Paging................................. 10 Timer................................... 10 Recall.................................. 10 Handsfree function ............. 11 General information............ 25 Multiple handsets................ 25 Intercom.............................. 26 Transferring calls between handsets ............................. 26 Conference ......................... 26 The answering machine 27 Description.......................... 27 Switching the answering machine On/Off .................. 27 Outgoing message ............. 28 Day/Time stamp ................. 29 Number of rings .................. 29 Playback of messages........ 30 Call Screening .................... 31 Memo.................................. 31 Voice control....................... 31 Out of memory.................... 31 Remote code ...................... 32 Remote activation of the answering machine............. 32 Remote control ................... 33 Operation ­ telephone in the base unit 12 Caller Identification Menu Phone Book Network Voice Mail Handset settings 13 14 15 17 18 Turning the handset On/Off 18 Ring signal volume and melody ................................ 18 Key lock .............................. 18 Button Click ........................ 19 Direct Dialling ..................... 19 Language............................ 20 Time and date..................... 20 Other 34 Troubleshooting Other................................... 34 Guarantee........................... 36 Notes for NZ ...................... 37 4 www.doro.com Installation Unpacking English The package should include the following items: - Handset - Mains adapter - Base unit - Line cord and adapter plug - 2 NiMH batteries - Instruction manual and guarantee card Model numbers +1 are also supplied with an extra handset, batteries, charger and electrical mains adapter. Connection 1. Connect the mains adapter* to the DC 9V socket on the base unit and to the mains power wall socket. 2. Remove the battery cover from the back of the handset. Insert the batteries into the handset ensuring correct battery polarity is observed. Replace the battery cover. 3. Place the handset in the base unit, with the keypad facing up. When the handset is correctly positioned the B indicator on the base unit will illuminate. 4. Charge the handset batteries without interruption for 24 hours initially (thereafter fully discharged batteries will take 10 hours to recharge). 5. ONCE CHARGED, connect the telephone line cord to the Q socket on the base unit and then to the telephone network wall socket. 6. A click will be heard when the modular plug is correctly connected. Only for models with an extra handset (+1): 7. Connect the charger's mains adapter* to an electrical wall socket. 8. Remove the battery cover from the back of the handset. Insert the batteries into the handset ensuring correct battery polarity is observed. Replace the battery cover. 9. Charge the handset batteries without interruption for 24 hours initially (thereafter fully discharged batteries will take 10 hours to recharge). IMPORTANT! Under power failure conditions this telephone will not operate. Please ensure that a separate telephone not dependent on local power is available for emergency use. The handset may attract small ferromagnetic objects, such as staples and pins, around the earpiece and the handsfree speaker, care should be taken when placing the handset near such items. Do not place the base unit in areas where it will be exposed to direct sunlight or other major heat sources. *Use adapter Model S090050D31 only for the base unit and S060015D22 for the extra charger (+1 only). www.doro.com 5 English Installation Belt clip A belt clip is included, which can be fitted on the back of the handset. The belt clip enables the handset to be attached to a belt, waistband or similar. To attach the clip, line up with the indents on either side of the handset and press it into place over the back of the handset. Battery The telephone is supplied with environmentally friendly nickel metal hydride (NiMH) batteries. As with all batteries, performance may degrade over time; should you notice that the standby time has reduced considerably or there are signs of leakage, the batteries should be replaced. Always replace both batteries using only NiMH rechargeables. Fully charged batteries will last for approx. 100 hours in standby or approx. 8 hours call time. These operation times apply at normal room temperatures using fully charged batteries. Completely discharged batteries will take about 10 hours to fully recharge. As long as the handset is in the base unit the battery indicator in the handset display will flash and the battery indicator 7 on the base unit will be on, it does NOT disappear/go off once charging is complete. The base unit has an automatic charging mechanism that prevents the batteries from being overcharged or damaged by prolonged charging. Please note! To ensure and maintain good charging of the handset battery/s we recommend that the base and handset charge contacts are cleaned regularly, ie monthly, with a pencil eraser and/or a soft dry cloth. The recharging system used in this model may result in the handset and the batteries warming up. This is normal and will not harm the equipment. When the telephone is installed for the first time, the batteries must be charged for 24 hours before using the telephone. Use DORO original batteries only. The guarantee does not cover any damage caused by installing incorrect batteries. 6 www.doro.com Installation Battery charge indicator English The | symbol in the display indicates when it is time to recharge the batteries. The indicator has three segments, which disappear one by one as the battery charge decreases. When the battery is running low, ] , the indicator flashes and a warning signal sounds. If the handset is not recharged at this time, it will cease to function until it is recharged. Range The range of the telephone varies between 40 and 300 metres depending on whether the radio waves transmitting the call are hindered by any obstructions. Maximum range requires unobstructed transmission between the handset and the base unit. In densely populated areas, houses, apartments, etc. the range will be reduced. For optimum range, place the base unit in a high and unobstructed position. The range can also be improved by turning your head so that the handset is pointing towards the base unit. Out of range warning When using the handset close to the range limit during a call, a warning tone will be heard from the handset and the word SEARCHING will be displayed before the call is cut off. Headset A headset can be connected to the telephone using the socket provided. When using a headset, there is no change in the way a call is received or made. When a headset is connected, the microphone and earpiece of the handset are automatically disconnected. This telephone supports the use of the mute function with a button on the headset cable that is available on many headsets. Please note! The earpiece volume may be high when using a headset. It may be necessary to adjust the earpiece volume when you connect the headset. Wall mounting the extra handset (Doro 1000+1) The extra handsets charger can be wall mounted using two horizontally mounted screws, 49mm apart. The screw heads should then fit into the two "keyholes" on the back of the charger unit. www.doro.com 7 English Installation The display y x Indicator Function New network voice message received Phone Book Settings Battery charge indicator Ringer signal off. Mute. New number(s) in Caller ID log. Handsfree Function Shown within reception range. Flashes when out of range. Base unit indicators Q/7 Flashes during a call and when ringing. Steady light as long as the handset is placed in the base unit, i.e. it will not go out when the battery is fully charged. Flashes when there are new messages on the answering machine. Steady light when the answering machine is on and all messages have been played back. Flashes when the answering machine memory is full. 5/! FULL 8 www.doro.com Operation Two telephones in one! English The Doro 1000 is two telephones in one, firstly, a full featured handset including a handsfree speaker-phone plus a headset connection, in addition to the base unit separate handsfree speaker-phone with all the necessary functions (see page 12). Making a call with the handset/s 1. Enter the required number. Mistakes can be erased using x. 2. Press q and the number is dialled. 3. Press q to terminate the call. Receiving a call 1. When the handset starts to ring. 2. Press q to answer the call. 3. Press q to terminate the call. Please note! If the telephone cannot connect to a line, a warning tone will be heard. The problem may be due to the batteries running low, the handset being too far from the base unit or all of the transmission channels being engaged. Redial button The five most recently dialled numbers can easily be redialled using r : 1. Press r several times until the desired number is displayed. 2. Press q and the number is dialled. Volume control During a call, the handset volume can be adjusted to levels 1-5, with 5 being the loudest. 1. Once the call has been connected, press for the current setting to be displayed. 2. Press 1 - 5 to select volume. 3. Press or wait for it to return to call mode. www.doro.com 9 English Operation Mute button The microphone can be muted during a call by pressing z . Press z again to re-activate the microphone. The display shows for as long as the function is active. Paging Pressing j on the base unit will activate the paging signal on the handset. This function is used to help locate the handset or to page the person carrying the handset. The signal will stop automatically after twenty seconds or when you press any key on the handset. Timer Immediately following the connection of a call, a call timer will be shown on the display. The timer is a simple way to help you keep track of how long the call lasts. Recall Access to additional network services can be gained by using the recall button R , * and # keys. Contact your network operator for more information. Press the recall button R followed by the extension number to transfer a call when connected to a PBX (TBR only). 10 www.doro.com Operation Handsfree function English 1. Dial the number as usual. 2. Once the call has been connected, press {/ to activate the Handsfree function. The conversation can then be heard on the loudspeaker. 3. Place the handset on a flat, even surface, e.g. a table, with the buttons facing upwards. 4. Speak towards the microphone on the lower front edge of the handset (max 1 metre away). 5. The volume can be adjusted as per the description on page 9. 6. To change between handsfree and normal conversation, press {/ . / 7. Press q to terminate the call and disconnect the line. Please note! Please remember that in handsfree speaker mode, it is only possible for one person at a time to talk. The switchover between speaker and microphone is automatic and dependent on the sound level of the incoming call and the microphone respectively. It is therefore essential that there are no loud noises in the immediate vicinity of the telephone, as this will disrupt the speaker function. www.doro.com 11 English Operation ­ telephone in the base Making a call using the base unit 1. Press . 2. Wait for the dial tone, then enter the required number. 3. Use to terminate the call. Answering using the base unit 1. Press . 2. End the call using . Redial button The most recently dialled number can be easily redialled using r . 1. Press . 2. Press r to dial the number. Volume control The base unit volume may be adjusted during a call using +. Transfer call to the handset 1. Press j . 2. Transfer the call to the handset using q . 3. If you do not want to transfer the call, press j again. Please note! The handset will not ring during call transfer from the base unit. 12 www.doro.com Caller Identification English Explanation of Caller ID Caller ID allows you to see who is calling before you answer a call, while you are on a call and see who has called in your absence. If the name is transmitted and/or the number is stored in the phone book, the name will also be displayed. When the log is full, the oldest number will be deleted automatically, as the new call is logged. New calls are indicated in standby mode by flashing. The call log will store up to 30 telephone numbers plus the date and time and the log position for easy identification. Please note! In order for numbers to be shown, you must subscribe to the Caller ID service provided by your network operator. Contact your operator for more information. Retrieving and dialling incoming numbers. 1. Press { . 2. Scroll to the required entry using { the log will be viewed from most recent number to the oldest number. Press } when you want to see the date and time of the call and its position in the log. Pressing { or } again will continue to scroll from newest to oldest, or from oldest to newest (showing the date, time and position on alternate screens) respectively. 3. Press q to dial the number, or wait for the display to return to standby mode. Erasing Numbers 1. Scroll to the desired entry as described above. 2. Press z /x. The display shows DELETE ? 3. Confi rm by pressing p/ OK. The number is deleted. Erasing all numbers 1. Scroll to the desired entry as described above. 2. Press and hold z /x until the display shows DELETE ALL ? 3. Confi rm by pressing p/ OK. All numbers are deleted. Transferring numbers to the Phone Book 1. Scroll to the desired entry as described above. Press b . 2. Confi rm by pressing p/ OK. If no name is received, you will need to enter this separately. See "Changing phone numbers/names" page 16. www.doro.com 13 English Menu Description of the menu system The telephone has a menu system, controlled by the following buttons: p/ OK Access menu system. Confirm your selection and/or move one step forward. Scroll through the menu alternatives. Used to delete, edit, go back, or hold down to exit the menu system. {/} x The menu contains the following main headings: INTERCOM POWER OFF BASE SUB SETTING DIRECT RING SEL PHONE BOOK KEY SETUP Call between handsets connected to the same base unit. Switching off the handset. Used to register extra handsets. Setting the handset language, time, call barring etc. Used to program a pre-set number that will be dialled by any key press. Setting the ringer signal. Under this setting you can store or change entries in the phone book. Key lock and key click. 14 www.doro.com Phone Book English Using the phone book Use the phone book to store names and telephone numbers. A stored phone number can be dialled using fewer keystrokes than if dialled manually. If you subscribe to a Caller ID service, the name and number of the caller will be shown when receiving an incoming call from those numbers stored in the Phone book. The phone book will store 20 names and phone numbers. Every name can be up to 10 characters in length, and telephone numbers can be up to 25 digits in length. Letters Each number button has been allocated certain letters. Repeatedly press the number button to find the letter/symbol required. Button 1.......................................... + - / 1 2.......................................... A B C 2 3.......................................... D E F 3 4.......................................... G H I 4 5.......................................... J K L 5 6.......................................... M N O 6 7.......................................... P Q R S 7 8.......................................... T U V 8 9.......................................... W X Y Z 9 0.......................................... [Space character] 0 Letters/symbols Storing names/numbers 1. Press p. p 2. Scroll to PHONE BOOK. Press p/ OK. 3. Scroll to ADD NEW. Press p/ OK. 4. Enter name. Press the corresponding number button one or more times for the first letter (see the table above). Use x to erase or make changes. 5. Press p/ OK 6. Enter the telephone number, including the area code. Press p/ OK to save your settings. 7. If you want to store more numbers, press p/ OK or alternatively hold x down to return to standby. Press r if you want a pause in the telephone number. If the next letter is not on the same button, you can immediately press the button containing the next letter, without waiting. www.doro.com 15 English Phone Book Dialling from the phone book 1. Press b . 2. Scroll through the entries using {/}. 3. Press q and the number is dialled. Dialling from the phone book via the menu 1. Press p. p 2. Scroll to PHONE BOOK. Press p/ OK. 3. Scroll to SEARCH. Press p/ OK. 4. Press the button corresponding to the first letter in the name you are searching for (see the table on the previous page). Press p/ OK. 5. If necessary, scroll on through the entries using {/}. 6. Press q and the number is dialled. Changing phone numbers/names 1. Press p. p 2. Scroll to PHONE BOOK. Press p/ OK. 3. Scroll to EDIT. Press p/ OK. 4. Scroll to required entry. Press p/ OK. 5. Correct the entry using x and alter the name using the number buttons (refer to the table on the previous page.) Press p/ OK. 6. Correct the entry using x, and alter the number using the number buttons. 7. Press p/ OK to save your settings. Erasing a phone book entry 1. Press p. p 2. Scroll to PHONE BOOK. Press p/ OK. 3. Scroll to DELETE. Press p/ OK. 4. Scroll to required entry. 5. Press z /x. The display shows DELETE ? 6. Confi rm by pressing p/ OK. The number is deleted. If the next letter is not on the same button, you can immediately press the button containing the next letter, without waiting. 16 www.doro.com Network Voice Mail English If messages have been left on the Network Voice Mail system the 5 symbol will be shown in the display. Access the messages in accordance with the instructions provided by your network operator. After listening to all new messages the 5 indicator in the display will be turned off automatically by the network. However if this does not happen or you do not subscribe to a network voice mail system the indication can be cancelled from the display by the following. 1. Press and hold z . A beep will be heard. 2. MWI OFF? will appear. Press p/ OK. Please note! In order for the network voice mail to operate, you must subscribe to this service provided by your network operator. Contact your operator for more information. www.doro.com 17 English Handset settings Turning the handset On/Off To turn on the handset, press any button. Turn off the handset according to the description below. 1. Press p. p 2. Scroll to POWER OFF. 3. Confi rm by pressing p/ OK. Ring signal volume and melody The volume and melody of the handset ring signal can be set to several different levels, and different settings can be selected for external or internal calls. 1. Press p. p 2. Scroll to RING SEL. Press p/ OK. 3. Choose whether you want to change the external or internal ring signal. Press p/ OK. 4. Choose whether you want to change the volume or melody. Press p/ OK. 5. Scroll to required setting. 6. Press p/ OK to save your settings. Key lock This function locks the key pad on the handset to prevent unintentional usage. 1. Press p. p 2. Scroll to KEY SETUP. Press p/ OK. 3. Scroll to KEY LOCK. Press p/ OK. 4. Scroll to required function LOCK/UNLOCK. 5. Press p/ OK to save your settings. When the keypad is locked the display will show KEY LOCKED. Calls can still be received, even if the key lock is active. When the call is fi nished, the handset returns to locked mode. 18 www.doro.com Handset settings Button Click The sound heard when the buttons are pressed can be turned off or on. 1. Press p. p 2. Scroll to KEY SETUP. Press p/ OK. 3. Scroll to KEY CLICK. Press p/ OK. 4. Scroll to required function. 5. Press p/ OK to save your settings. English Direct Dialling With this function active, a preset number is dialled regardless of which key you press, the display will show DIRECT ON. Programming and changing telephone numbers. 1. Press p. p 2. Scroll to DIRECT. Press p/ OK. 3. Enter the telephone number to be dialled. Press p/ Activating direct dialling 1. Press p. p 2. Scroll to DIRECT. 3. Hold z down until DIRECT ON is displayed. Switching off direct dialling Press p twice. OK. www.doro.com 19 English Handset settings Language Display texts can be shown in different languages, English, German, French, Dutch, Spanish 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. Scroll to LANGUAGE. Press p/ OK. 4. Scroll to the required language. 5. Press p/ OK to save your settings. Time and date Incoming phone numbers stored in the CID log are time-stamped. In certain countries, time and date are updated automatically. If this is not the case, this must be done manually. 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. DATE/TIME is shown. Press p/ OK. 4. Enter current year. Press p/ OK. 5. Repeat step 4. to set month, day, hour and minute. Call Barring (Call Block) The telephone has five individually adjustable call barring functions (BAR NUM 1 - 5) that lock selected handsets for various types of call. The first digit/ digits of the telephone number can be barred, to avoid dialling certain numbers. Example: Select the international prefix (usually 00) to bar all international calls. Incoming calls can always be received regardless of the call barring setting. 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. Scroll to BARRING. Press p/ OK. 4. Enter PIN number (0000 when supplied). Press p/ OK 5. Scroll to the required setting (BAR NUM 1-5). 6. Enter the required digits to be barred (up to 5 digits). Example: Select the international prefix (usually 00) to bar all international calls. Press p/ OK. 7 7. Enter the handset numbers 1 - 5 for the handsets that are to be barred. Press p/ OK. To remove call barring, erase the first numbers using x and finish using p/ OK. 20 www.doro.com Settings Base unit ring signal English The base unit ring signal can be set to five different volume levels (1-5). 1. Press R on the base unit to hear the current ring signal. 2. Select volume using 1 - 5 or Off with 0. 3. You will hear the selected ring signal. Select another volume or wait for the setting to be saved. Select base unit You can decide which base unit you wish the handset to communicate with. You can also program the handset to automatically select which base unit to communicate with (AUTO). 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. Scroll to BASE SEL. Press p/ OK. 4. Scroll to required setting. Automatic selection of base unit (AUTO) 5. Press p/ OK to save your settings. Manual selection of base unit (MANUAL) 5. Press p/ OK to confirm. 6. Enter the required base unit. Press p/ OK to save your settings. De-registering another handset Any additional handset can easily be de-registered from a base unit. 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. Scroll to REMOVE HS. Press p/ OK. 4. Enter PIN number (0000 when supplied). Press p/ OK. 5. Enter the handset number you wish to delete. Press p/ OK. 6. Press p/ OK to save your settings. www.doro.com 21 English Settings PIN number The PIN number is a four-digit code that you can set yourself. It protects against unauthorised use of certain functions. 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. Scroll to PIN CODE. Press p/ OK. 4. Enter the current PIN number (0000 when supplied). Press p/ OK. 5. Enter the new number. Press p/ OK. 6. Enter the new number again. Press p/ OK. 22 www.doro.com Settings Recall button timing English In some advanced PBX system installations, the timing of the R button may need to be adjusted. Separate settings are entered for the handset and the base unit telephone. Setting the Handset Recall time 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. Scroll to RECALL. Press p/ OK. 4. Scroll to required setting LONG = 600ms / SHORT = 100ms (default) 5. Press p/ OK to save your settings. Setting the Base Recall time Select either 600 ms or 100 ms (default) with the switch on the underside of the base unit. Reset handset defaults Resetting will return most functions and settings to default. Registrations are not affected by resetting. 1. Press p. p 2. Scroll to SETTING. Press p/ OK. 3. Scroll to RESET. Press p/ OK. 4. Enter PIN number (0000 when supplied). Press p/ OK. www.doro.com 23 English Registration Registering a new handset To enable the use of more than one handset a registration has to be performed. Every new handset must be registered in order to use the current base unit. Each base unit can have up to 5 handsets registered. On registration the handset is allocated a handset number for use on the new base unit. The handset numbers are 1-5. Additional handsets can be purchased from your local retailer. See also the Expanded Systems chapter for more information. 1. Hold down the paging button j on the base unit for a few seconds until the indicator Q/7 starts flashing. Registration mode will remain active for one minute. 2. Scroll to BASE SUB. Press p/ OK. 3. Select the number for the desired base unit by pressing the corresponding keypad button 1- 4. 4. The display shows SEARCHING. 4. The base unit RFPI code is shown. Press p/ OK. 5. Enter PIN number (0000 when supplied). Press p/ OK. 6. If the registration is successful the handset will return to standby mode in a few seconds. 24 www.doro.com Expanded System General information English DECT (Digital Enhanced Cordless Telecommunication) technology offers superior performance, clarity and security using its completely digital method of transmission. You can: Use (register) up to 5 handsets with the same base unit. Make internal calls (intercom) and transfer calls between handsets using the same base unit. Use (register) up to 4 base units with the same handset. Additional handsets can be purchased from your local retailer. This model is GAP (Generic Access Profi le) compatible, which means that the handset and the base unit can both be used with most other GAP-compatible units irrespective of manufacturer. However, the GAP protocol does not guarantee all functions will work. Multiple handsets The multiple handset function has numerous practical applications, e.g. employees in an office can have several handsets linked to the same base unit. They could all answer an incoming call, make outgoing calls, use the handsets internally as an intercom system, and also transfer external calls between the handsets. One external call and two internal calls can be active simultaneously (conference call). To be able to use extra handsets with a base unit, you must register the handset. Registration means that you inform the handset of which base unit it is connected to. On registration, the handset is allocated a specific handset number, e.g. 2. This number is also used for internal calls between handsets. When you purchased the telephone, the handset was pre-registered with the accompanying base unit. The handset has the handset number 1, which is shown in the display in standby mode. Refer to the Registration chapter for more information. If you wish to use several handsets with one base unit, you should ensure that the base unit is positioned "in the middle", to evenly divide the base unit range among the handsets. www.doro.com 25 English Expanded System Intercom When using several handsets with the same base unit, calls can be made internally between the handsets, referred to as internal calls, or intercom. Internal calls can only be made between handsets connected to the same base unit 1. Press p. p 2. INTERCOM is shown. Press p/ OK. 3. Enter the allocated number of the handset that you wish to call, 1 - 5. Should an external call come in while an internal call is in progress, a tone will be heard. You can then terminate the internal call by pressing q and then receive the external call by pressing q again. Transferring calls between handsets An external call can be transferred from one handset to another (they must both be using the same base unit). 1. With an external call connected. 2. Initiate an intercom call as described above. 3. To transfer the external call, press q on the calling handset. If you decide not to transfer the call, press } on the calling handset to return to the external caller. Conference It is possible to have a conference call between two handsets and an external caller. 1. With an external call connected. 2. Initiate an intercom call as described above. 3. To connect all three parties in a conference call, press and hold # until CONFERENCE is displayed. By pressing q any one of the handsets can terminate the conference call and let the other continue the conversation with the external party. 26 www.doro.com The answering machine English About the answering machine The answering machine has to be turned on in order to receive messages. Incoming calls will be answered after the selected number of rings (see page 29). When the answering machine takes the incoming call, the caller will hear your outgoing message (OGM) followed by a short beep, at which time they can leave a message up to 3 minutes in length. The answering machine can record approximately 11 minutes of messages. When the answer function is set to Answer Only mode, the caller will not be able to leave a message. The call will be disconnected once your announcement message has been played. The answering machine functions can be accessed via the base unit controls or from a remote tone dialling telephone by calling your home or office telephone number. All answering machine voice prompts are in English. Switching the answering machine On/Off Press and hold ! (on the base unit) to switch the answering machine on/off. With the answering machine On, the 5/! indicator will light and the voice will confi rm the setting and state which OGM is active. All incoming calls will be answered after the selected number of rings. When the answering machine is turned Off, the 5/! indicator will go out and the voice will confi rm the setting and no calls will be answered. www.doro.com 27 English The answering machine Outgoing Message (OGM) The OGM is your message to the caller and may be up to 3 minutes in length. If you choose not to record your own outgoing message, the caller will hear a pre-recorded message in English. There are two separate outgoing messages: OGM1 for the normal answering function, and OGM2 for the Announcement Only function (when the caller cannot leave any message). An example of an outgoing message: "Hello, we are sorry that we cannot take your call at this time, but please leave a message after the tone, and we'll return your call as soon as we can. Thanks for calling." Select Answering Function 1. Make sure the answering machine is switched on. 2. Press ! several times to choose between "Announcement One" (normal) and "Announcement Two" (Please call later) Recording an Outgoing Message 1. Select which of the two messages you want to record as above. 2. Press and hold 8 8 until you hear a short beep, then release the button. 3. Record the outgoing message by speaking clearly towards the top of the base unit from a distance of about 15-20 cm. 4. Stop the recording by pressing g . 5. The recorded message will be played back after a few seconds. Repeat this procedure if you need to change the message. Any old outgoing message will automatically be erased when a new one is recorded. Checking the Outgoing Message 1. Select which of the two outgoing messages you want to listen to as above. 2. Press 8 8 . The pre-recorded message will be heard when no other has been recorded. To go back to the prerecorded message press and hold C while the personal OGM is playing. 28 www.doro.com The answering machine Day/Time stamp English The answering machine has a voice function that announces the day of the week and the time when each message was recorded. NOTE: The time stamp of the answering machine is independent of the handset time setting. Setting Day/Time stamp 1. Press and hold H until you hear a short beep, then release the button. 2. "Please set day, Sunday" is announced. 3. Select the current day using 8 8 or 9 9 then press H to set. 4. Select the hour using 8 8 or 9 9 then press H to set. 5. Select the minutes using 8 8 or 9 9 then press H to set. Checking the Day/Time Stamp Press H . Number of rings Setting the number of rings You can select the number of rings (2-9, Toll saver*) before the answering machine answers incoming calls. 1. Press and hold 2...9/TS button (on the underside of the base unit) until you hear a short beep and "Please set rings, 6 rings" is announced, then release the button. 2. Press the 8 8 or 9 9 button until the voice announces the required number of rings. 3. Press the 2...9/TS button again to set. *The TS function (Toll Saver) answers calls after five rings, until a new message has been recorded, any subsequent calls will be answered after two rings. Once these messages have been erased the cycle will be repeated. This is useful when remote accessing your unit; if there is no answer after four rings, then there have been no new messages recorded and you can hang up before you are charged for the call. Checking the number of rings Press 2...9/TS. www.doro.com 29 English The answering machine Playback of messages The 5/! indicator on the base unit will show the number of new messages in the memory, one flash for one message, two flashes for two messages etc. 1. Press 9 to start playback. The voice will announce how many messages you have. 2. After each message the day/time stamp will state the day and time the message was received. 3. After playback you will hear "End of messages". 4. To delete individual messages, press the C button after the message has played . Please Note: It is recommended that old messages are deleted to avoid filling up the memory. The following functions are available during playback: Button 88 99 g Function Repeat/skip to previous. Skip to next message. Stop playback. To erase the current message, hold down until you hear a beep. Increase or decrease the volume. Playback and pause during playback (max. 60 seconds). Press 9 again to continue. C +/9 Erase all messages Deletion of all messages is only possible after playback: Press and hold C until you hear a short beep and an announcement. 30 www.doro.com The answering machine Call Screening English Incoming messages will be heard on the loudspeaker of the base unit as they are received. If there is no sound, adjust the volume. The call can be intercepted by pressing q or lifting the receiver of another telephone connected to the same line. If the recording does not terminate automatically, press g on the base unit. Memo A personal message ­ a MEMO ­ is a message recorded directly onto the answering machine without dialling. This means that the answering machine may be used as an electronic notebook, where messages, reminders or other notes to family members or colleagues can be recorded. 1. Press and hold 9 9 until you hear a short beep. 2. Start speaking and record your message. 3. To fi nish the recording press g . Voice control The answering machine will record the message as long as the caller keeps speaking (max. 2 minutes). When the caller stops speaking, the answering machine will disconnect after a few seconds. Out of memory The answering machine can receive up to 11 minutes of messages (including the outgoing messages). If the memory is full, no new messages will be accepted until the existing messages have been played and erased. When the memory is full, the FULL indicator comes on and the answering machine automatically uses the Announcement Only message to answer. www.doro.com 31 English The answering machine Remote Code This code is needed in order to gain access to the remote control functions of the answering machine (factory setting is 321). You can alter the code according to the description below. 1. Press and hold N (on the underside of the base unit) until you hear a short beep plus the announcement "Please set security code" followed by the first digit of the code. Then release the button. 2 Press 9 9 several times until the voice announces the required setting. Press N. 3. Repeat step 2. to set the second and third digits. 4. Wait until the voice has repeated the new setting. Checking the Remote Code Press N. Remote activation of the answering machine If you have forgotten to turn the machine on, you can do so by remote access. 1. Call the answering machine. It will answer after approximately 15 rings. 2. Enter the remote code (see above), after the outgoing message has played. 3. Press 9. 4. The voice tells you the answering machine is switched on. 5. To exit and save, press 6. 32 www.doro.com The answering machine Remote control English This machine can be remote controlled using the keys of an ordinary tone dialling telephone. To use remote control, call the answering machine and enter the remote code after the outgoing message has played. Once the code is accepted, the following remote control commands are available. Remote control 1. Call the answering machine. 2. Wait until you hear the beep after the outgoing message. (Note that if OGM 2 has been selected then no beep is heard after the message). 3. Enter the remote code (see previous page), and two beeps will confi rm that the code was correct. 4. Select a remote control command, see below. 5. Hang up the receiver. Command Function 1.......................................... Repeat/skip to previous message 2.......................................... Play/pause messages 3.......................................... Skip to next message 4.......................................... Play the current outgoing message 5 ......................................... Record a new Outgoing Message 6.......................................... Stop 7.......................................... Erase current message 8.......................................... Switch off answering machine 9.......................................... Switch on answering machine/select outgoing message 0 (after playback) ................ Erases all messages #.......................................... Stop/Finish (Press # once to stop playback and press again to end the call) Please note! If the machine doesn't respond correctly to the remote control commands, try pressing the telephone buttons for a longer or shorter time. In normal cases, the answering machine should react to tones approximately 0.5 ­ 1 seconds in length, but longer tones may be necessary in certain telephone networks. www.doro.com 33 English Other Troubleshooting Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment that may be connected. If the problem is resolved, the fault is with the other equipment. Test the equipment on a known working line. If the product works then the fault is with the line. Please inform your local telephone company. No number shown in display when ringing - In order for this feature to function, you must subscribe to the Caller Identification service from your network provider. - If a text message shows on the display, the call may be an international call (no data received), or from a private or blocked number. - It may not be possible to receive CID information if the phone operates in a PBX system. Warning signal while talking/cannot connect - The batteries may be running low (recharge the handset). - The handset may be (nearly) out of range. Move closer to the base unit. - There may be a new message on the answering machine. Telephone does not work - Check that charge contacts in handset and base unit are clean. - Check the power adapter, is it correctly connected to the base unit and to the mains power? - Check that the telephone cord has been correctly connected to the base unit and to the line socket. - Check the charge status of the handset batteries. - Try connecting another telephone, known to be in working order, to the line socket. If that phone works, then it is likely that the equipment is faulty. 34 www.doro.com Other The answering machine is not responding - Memory may be full. Listen to your messages and erase them. - Check that the unit is switched on - Check that the telephone cable and the mains adapter are correctly connected English Unable to remote access the answering machine - Check that the telephone you are using to remotely control the answering machine is a tone dialling telephone. - Some telephones only emit a short tone beep when buttons are pressed, and this may not be enough to activate remote control. Use a separate tone transmitter or a different telephone in these cases. - Also try holding the buttons down longer, approximately 1 second per digit. Australia and New Zealand Products permitted for connection to the telephone network are marked with in Australia and in New Zealand. These marks indicate the products comply with the regulations and can be used without concern in the country of purchase. If you believe this product is malfunctioning, please refer to the relevant section and/or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully. As an alternative you can visit our web site for FAQ's or send an e-mail for a prompt reply. www.doro.com 35 English Other Otheruarantee Guarantee This product is guaranteed for a period of 12 months from the date of purchase. Proof of purchase is required for any service or support required during the guarantee period. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, not reasonably maintained or any other circumstances on the purchaser's part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. This guarantee does not in any way affect your statutory rights. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm.) AUSTRALIA DORO Australia Pty Ltd PO Box 6760 Baulkham Hills BC NSW 2153 Australia New Zealand Consumer Support Ph: (02) 8853 8444 Fax: (02) 8853-8489 Email: support@doro.com.au Web site: www.doro.com.au NEW ZEALAND Atlas Gentech (NZ) Limited Private Bag 14927 Panmure Auckland Consumer support Ph: 0900-500-25 (Toll Call) Fax: (09) 574-2722 Email: support@atlasgentech.co.nz 36 www.doro.com Other REN (RN for New Zealand) English The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with a REN of 1 (RN of 1) with no degradation to the product's performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all. Notes for Operation in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set to make automatic calls to the Telecom "111" Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom Customers. CND PRODUCTS If a charge for local calls is unacceptable, the "DIAL" button should NOT be used for local calls. Only the 7 digits of the local number should be dialled from your telephone. DO NOT dial the area code digit or the "0" prefi x. www.doro.com 37 English Version 1.0