User manual DORO 131

Manual doro 131 1 2 3 4 5 9 8 7 6 1 Erase/Mutebutton 2 Memorybutton 3 Recall/Intercombutton 4 Talk/Callendbutton 5 */Ringer(on/off)button 6 #/KeyLockbutton 7 Programmingbutton 8 Redialbutton 9 CallerId(CID)button Index Installation 6 Unpacking .......................... 6 . Connection......................... 6 Range................................. 7 Battery................................ 8 BatteryChargeIndicator.... 8 Recall ................................. 8 . TheDisplay ........................ 9 . Paging................................ 9 . English Expandedsystem(+1...) 17 BaseUnitPlacement.......... 17 Intercom ............................. 17 . TransferringCallsBetween Handsets............................. 17 Troubleshooting.................. 18 Other .................................. 19 . Operation 10 MakingaCall...................... 10 ReceivingaCall................. 10 . RedialButton...................... 10 KeyLock............................. 10 MuteButton........................ 11 Memory.............................. 11 . Caller Identification Networkvoicemail Settings 12 13 14 HandsetVolume................. 14 RingerMelody.................... 14 RingerVolume.................... 14 DirectDialling..................... 15 RButtonTime.................... 15 . PINNumber........................ 16 Tone/PulseDialling ............ 16 . ResetHandsetDefaults..... 16 . www.doro.com English Installation Unpacking The package should include the following items: - Handset - Mains adapter - Base unit - Line cord - 2 NiMH batteries Models with an extra handset (e.g. +1) are also supplied with an additional handset, batteries, charger and electrical mains adapter. Connection 1. Connect the mains adapter to the socket on the base unit and to an electrical wall socket. 2. Carefully remove the handset battery cover. Insert the batteries into the handset ensuring correct battery polarity is observed, and replace the battery cover. 3. Place the handset in the base unit with the keypad facing outwards. Once the handset is correctly positioned in the base unit a beep will be heard. 4. Charge the handset batteries without interruption for 24 hours initially (thereafter fully discharged handset batteries will take 10 hours to recharge). 5. ONCE CHARGED, connect the telephone line cord to the socket on the base unit and a network wall socket. 6. A click will be heard when the modular plug is correctly connected. Only for models with an extra handset (+1): 7. Connect the mains adapter to the socket on the base and an electrical wall socket. 8. Carefully remove the handset battery cover. Insert the batteries into the handset ensuring correct battery polarity is observed, and replace the battery cover. 9. Charge the handset batteries without interruption for 24 hours initially (thereafter fully discharged handset batteries will take 10 hours to recharge). IMPORTANT! Under power failure conditions this telephone will not operate. Please ensure that a separate telephone not dependent on local power is available for emergency use. The earpiece of the handset may attract small ferromagnetic objects such as staples and pins, care should be taken when placing the handset near such items. Do not place the base unit in areas of high humidity of where it will be exposed to direct sunlight or other major heat sources. Only use with the supplied power adapter/s. www.doro.com Installation English Range The range of the telephone varies depending on different factors in the surrounding environment. The radio waves transmitting the call may be hindered by obstructions, reducing the range. Specified ranges require unobstructed transmission between the handset and the base unit. In such ideal conditions, the telephone range can be up to 300 metres. In a densely populated area, house, apartment, etc. the range of the telephone will be reduced. Try to get the best range by relocating the base unit. The ideal location for the base unit is a high and unobstructed place. When using the handset close to the range limit during a call, the sound quality will decrease and the call may be disconnected. IMPORTANT! To reduce the risk of possible interference please do not locate the base unit near any electrical equipment e.g. TV's, computers, fridge's, telecom equipment etc or close to radiators, metal pipes or window frames. Also ensure the base unit is not exposed to direct sunlight, excessive heat, damp or high humidity locations. www.doro.com English Installation Battery The telephone is supplied with environmentally friendly nickel metal hydride (NiMH) batteries - 2 x AAA 1.2V. As with all batteries, performance may degrade over time; should you notice that the standby time has reduced considerably or there are signs of leakage, the batteries should be replaced. Always replace both batteries using only NiMH rechargeables. Fully charged batteries will last for approx. 100 hours in standby or approx. 10 hours' call time. The stated times apply at normal room temperatures using fully charged batteries. Completely discharged batteries will take about 10 hours to fully recharge (24 hours from new). Please note that the battery indicator in the display will flash while the handset is on the base unit, and does not stop/go out when the battery is fully charged. The base unit has an automatic charging mechanism that prevents the batteries from being overcharged or damaged due to prolonged charging. Please note! To ensure and maintain good charging of the handset battery/s we recommend that the base and handset charge contacts are cleaned regularly, ie monthly, with a pencil eraser and/or a soft dry cloth. When the telephone is installed for the first time, the battery pack must be charged for 24 hours before using the telephone. Use DORO original batteries only. The guarantee does not cover any damage caused by installing incorrect batteries. The handset is charged with the keypad facing outwards. Please dispose of any batteries in a responsible and environmentally friendly manner Battery Charge Indicator When charging, the status of the battery symbol will remain unchanged until 10 minutes or more continuous charging time has elapsed. If the batteries are running low will be displayed, although calls can still be made/received recharging must occur if a warning tone is heard during a call. Failure to recharge the batteries will result in the telephone ceasing to function. Recall Access to additional network services can be gained by using the recall button R, * and # keys. Contact your network operator for more information. Press the recall button R followed by the extension number to when connected to a PBX (TBR only). www.doro.com Installation 6p q N English The Display q z BB5 888888888888 Indicator 6 Function Shown when within range of a registered base unit. Disappears/ flashes when out of range or de-registered. Programme. Indicates that a call is connected. Flashes when the phone rings p q q Intercom Function. Microphone muted. Phonebook/Memories. Handset Ringer (off). z b BB Direct Dialling. Key Lock. 5 Numbers in Caller ID log (CID). Network Message indicator. Battery charge indicator. Paging Pressing the key on the base unit will activate the paging signal on the handset. This function is used to help locate the handset or to page the person carrying the handset. The signal will stop automatically after a while or if the q button on the handset is pressed. The page can also be cancelled by pressing the key on the base unit again. www.doro.com English Operation Important! Please note when programming all references to press = to press once and then immediately release the button. Making a Call 1. Enter the required telephone number. Mistakes can be erased using C. 2. Press q the telephone number will now be dialled. 3. Press q again to terminate the call. Please note! If the telephone cannot connect to a line, a warning tone will be heard. The problem may be due to the battery running low, the handset being too far from the base unit or all of the transmission channels being engaged. Receiving a Call 1. Wait for the handset to ring. 2. Press q to answer the call. 3. Press q again to terminate the call. Redial Button The ten most recently dialled numbers can easily be redialled using r : 1. Press r repeatedly to scroll through any dialled numbers. 2. Press q the displayed number will now be dialled. Key Lock This function locks the push buttons on the handset to prevent unintentional usage. 1. Press and hold N until the display shows . 2. To deactivate the key lock press and hold N again until is no longer displayed. Calls can still be received, even if the key lock is active. When the call is finished, the handset returns to locked mode. 10 www.doro.com Operation English Mute Button The microphone can be muted during a call by pressing C , press C again to reactivate the microphone. z will be displayed as long as the function is active. Memory This telephone has 10 memory locations numbered 0-9. Storingtelephonenumbers 1. Press º . 2. Press b . 3. Select a memory location (0-9) by repeatedly pressing b . 4. Enter the telephone number (up to 18 digits). Press C to delete or make changes. 5. Press º to save. Please note! If you need to insert a pause in the telephone number, press and hold 0 until the display shows P. If you need to change a number, store the new number in the same location as the old one. DiallingStoredTelephoneNumbers 1. Repeatedly press b until the number required is displayed. You can also enter the memory position directly by pressing b then the relevant memory location 0-9. 2. Press q the displayed number will now be dialled. ErasingaStoredTelephoneNumber 1. Press º . 2. Repeatedly press b until the number required is displayed. 3. Repeatedly press C to delete the displayed number. 4. Enter the new telephone number to be stored. 5. Press º to save. ErasingALLStoredTelephoneNumbers 1. Press º . 2. Press 0. 3. Press b . 4. Press º . www.doro.com 11 English Caller Identification ExplanationofCallerID Caller ID allows you to see who is calling before you answer a call, and see who has called in your absence. This telephone will not display the time and date of the call. The call log will store up to 10 telephone numbers. When the log is full, the oldest number will be deleted automatically, as the new call is logged. If there are several calls from the same number, this will only be saved in one location. New calls are indicated in standby mode on the handset display by . Please note! In order for numbers to be shown, the Caller ID service must be provided by your network operator and a current subscription in place. Contact your operator for more information. RetrievingandDiallingCIDNumbers. 1. Repeatedly press until the required telephone number is displayed. 2. Press q to dial the displayed number, or press C to return to standby mode. Messages Apart from showing phone numbers, the display may show the following: No information was received, e.g. international call, secret or blocked numbers (not stored). The number is longer than the display size (>12 digits). End of list. ErasingNumbers 1. Repeatedly press until the required telephone number is displayed. 2. Press and hold C until a beep is heard. ErasingAllNumbers 1. Press º . 2. Press 0. 3. Press 5. 4. Press º . 12 www.doro.com Network Voice Mail English AbouttheNetworkVoiceMail If new information exists on a network service, eg, a voice mail system, will show in the display. Access the information/messages in accordance with the instructions provided by your network operator. After accessing all of the new information/messages the indicator in the display will be turned off automatically by the network. However if this does not happen or you do not subscribe to a network service system the indication can be cancelled from the display by pressing the following buttons: º 0 # º . Please Note! In order for the network voice mail to operate, you must subscribe to this service and/or have it activated by your network operator. Contact your operator for more information. www.doro.com 13 English Settings Handset Volume The earpiece volume can be adjusted in several steps. 1. Press º . 2. Press 4. 3. The current setting will be displayed (1 3=low, 2 3=medium, 3 3=high). 4. Select the required setting by pressing the corresponding keypad digit 1-3. 5. Press º to confirm. Ringer Melody You can select one of six different handset ringer melodies. 1. Press º . 2. Press 5. 3. The current setting will be displayed (1 6=type 1, 2 6=type 2... 6 6=type 6). 4. Select the required setting by pressing the corresponding keypad digit 1-6. 5. Press º to confirm. Ringer Volume The handset ringer volume can be adjusted to either low, medium, high or off. There is NO ringer in the base unit. 1. Press º . 2. Press 6. 3. The current setting will be displayed (1 3=low, 2 3=medium, 3 3=high). 4. Select the required setting by pressing the corresponding keypad digit 1-3. 5. Press º to confirm. To turn the ringer off, in standby press and hold * until is displayed. To turn the ringer on, again press and hold * until is no longer displayed. 14 www.doro.com Settings English Direct Dialling This feature allows a preset number to be dialled regardless of which button is pressed (except º). When active the stored number will be displayed. The required telephone number must be stored for this function to operate. StoringtheDirectDialNumber 1. Press º . 2. Press 3. 3. Enter the telephones PIN number (0000 when supplied). Press º . 4. Enter the required telephone number (up to 18 digits). Press C to delete or make changes. 5. Press º to confirm. TurningDirectDialOn/Off 1. Press º . 2. Press 2. 3. Enter the telephones PIN number (0000 when supplied). Press º . 4. Press º to confirm. Recall Button Timing In some advanced PBX system installations, the timing of the Recall button may need to be adjusted. In normal domestic use, this setting should not require changing. The standard setting is 100 ms. 1. Press º . 2. Press R. 3. The current setting will be displayed (1 7=80 ms, 2 7=100 ms, 3 7=120 ms, 4 7=180 ms, 5 7=250 ms, 6 7=300 ms, 7 7=600 ms). 4. Select the required setting by pressing the corresponding keypad digit 1-7. 5. Press º to confirm. www.doro.com 1 English Settings PIN Number The PIN number is a four-digit code (0000 when supplied) which can be changed to a number of your choice. It protects against unauthorised use/access of certain functions. 1. Press º . 2. Press 1. 3. Enter the telephones PIN number (0000 when supplied). Press º . 4. Enter your new PIN number. Press º . 5. Enter your new PIN number again. Press º . Tone/Pulse Dialling (UK only) Select the dialling type (tone or pulse), the default setting is tone dialling. It is unlikely that this will need to be changed however should your network require pulse dialling follow the steps below. 1. Press º . 2. Press *. 3. The current setting will be displayed (1 2=pulse, 2 2=tone). 4. Select either tone or pulse by pressing the corresponding keypad digit 1-2. 5. Press º to confirm. Reset Handset Defaults You can reset most of the handsets functions and settings back to the original factory defaults. 1. Press º . 2. Press 9. 3. Enter the telephones PIN number (0000 when supplied). Press º . 1 www.doro.com Expanded system (+1...) English Base Unit Placement The base unit should be centrally positioned so that the area covered is roughly equal for both handsets. It is NOT possible to add additional handsets at a later time. Intercom When using handsets with the same base unit, calls can be made internally between the handsets referred to as internal calls, or intercom. 1. Press and hold R until the display shows int. 2. Enter the handset number for the handset that you wish to call, 1 - 4. 3. Press q on the other handset, you can now talk between handsets. Should an external call come in while an internal call is in progress, a tone will be heard. You must then terminate the internal call by pressing q, press q again to receive the external call. Transferring Calls Between Handsets An external call can be transferred from one handset to another. 1. While an external call is connected. 2. Press and hold R until the display shows int. 3. When the call has been answered on the other handset press q on the calling handset to transfer the call. If you decide not to transfer the call press and hold R again on the calling handset to return to the external caller. www.doro.com 1 English Troubleshooting Troubleshooting Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment, extension cords and other telephones that may be connected. If the problem is resolved, the fault is with the other equipment. Test the equipment on a known working line. If the product works then the fault is with the line. Please inform your local telephone company. NoNumberShowninDisplaywhenRinging - In order for this feature to function, you must subscribe to the Caller Identification service from your network provider. - If - - - - shows in the display, the call may be an international call (no data received), or from a private or blocked number. - It may not be possible to receive CID information if the phone operates in a PBX system. WarningSignalwhileTalking/CannotConnect - The batteries may be running low (recharge the handset). Telephonedoesnotwork - Check that charge contacts in handset and base unit are clean. - Check the adapter, is it correctly connected to the base unit and to the mains power? - Check that the telephone cord has been correctly connected to the base unit and to the line socket. - Check the charge status of the handset batteries. - Try connecting another telephone, known to be in working order, to the line socket. If that phone works, then it is likely that the equipment is faulty. Proof of purchase such as the receipt or a copy of the invoice will be required for service or assistance if the above does not resolve the problem. 1 www.doro.com Other (UK only) English UK If you cannot resolve the fault using the faultfinder section, technical support is available on the PremiumRateNumber:09063020114. Calls cost 50penceperminute(prices correct at the time of going to press), and is operational between 9AM - 5PM Monday-Friday excluding Bank Holidays. Alternatively, E-mail on: tech@doro-uk.com You can contact us in writing:Consumer Support Group, Doro UK Ltd., 22 Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE, (regarding any Spares or Technical query), or Telephoning Spares: 01527 584377 Web site: www.doro-uk.com Specific Absorption Rate (SAR) This telephone complies with applicable international safety requirements for exposure to radio waves. The SAR-value of this product is not greater than 0.1 W/kg (measured over 10g of tissue). The maximum limit according to WHO is 2W/kg (10g of tissue). Guarantee This product is guaranteed for a period of 12 months from the date of purchase. Proof of purchase is required for any service or support required during the guarantee period. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, not reasonably maintained or any other circumstances on the purchaser's part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. This guarantee does not in any way affect your statutory rights. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm.) Declaration of conformity Doro declares that the apparatus Doro 131 complies with the essential requirements and other relevant positions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at www.doro.com/dofc www.doro.com 1 English Other Australia and New Zealand Products permitted for connection to the telephone network are marked with in Australia and in New Zealand. These marks indicate the products comply with the regulations and can be used without concern in the country of purchase. If you believe this product is malfunctioning, please refer to the relevant section and/or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully. As an alternative you can visit our web site for FAQ's or send an e-mail for a prompt reply. ElectroMagneticRadiation(EMR) This telephone complies with applicable safety requirements for exposure to radio waves. The mean power of this telephone is not greater than 12 mW. This is below the 20mW limit at which testing is required. Guarantee This product is guaranteed for a period of 12 months from the date of purchase. Should you experience difficulties with the product, please contact us for assistance. If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress negligence, abnormal usage, not reasonably maintained or any other circumstances on the purchaser's part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or lightning, excessive or any other voltage fluctuations or faults on the telephone line. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm). This guarantee does not affect your statutory rights. AUSTRALIA DORO Australia Pty Ltd PO Box 6760 Baulkham Hills BC NSW 2153 Australia ConsumerSupport Ph: (02) 8853 8444 Fax: (02) 8853-8489 Email: support@doro.com.au Web site: www.doro.com.au 20 NEW ZEALAND Atlas Gentech (NZ) Limited Private Bag 14927 Panmure Auckland New Zealand Consumersupport Ph: 0900-500-25 (Toll Call) Fax: (09) 574-2722 Email: support@atlasgentech.co.nz www.doro.com Other English REN (RN for New Zealand) The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with a REN of 1 (RN of 1) with no degradation to the product's performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all. Notes for Operation in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set to make automatic calls to the Telecom "111" Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom Customers. CND PRODUCTS If a charge for local calls is unacceptable, the "DIAL" button should NOT be used for local calls. Only the 7 digits of the local number should be dialled from your telephone. DO NOT dial the area code digit or the "0" prefix. www.doro.com 21 English Version 1.1