User manual DORO 5016

English Digital Cordless Telephone with Caller Identification 5016 User guide 1 2 3 4 5 6 Earpiece Display Redial Button Caller Identification Talk button Programming/Recall (R) Button 7 8 9 Microphone Erase/Volume Priority-memory button 10 Disconnect button 11 Memory button 12 Intercom/Mute Index Installation 4 Expanded System English 14 Unpacking........................... 4 Connection ......................... 4 Belt Clips............................. 5 Battery ................................ 5 Battery Charge Indicator .... 6 Range ................................. 6 The Display......................... 7 Base Unit Indicators ........... 7 Handset Paging .................. 7 Operation 8 General Information............ 14 Multiple Base Units............. 14 Multiple Handsets ............... 15 Register a New Handset/ Base Unit ............................ 15 Intercom Function............... 16 Transferring Calls Between Handsets ............................ 16 Conference ......................... 16 Select Base Unit ................. 17 De-register a Handset ........ 17 Making a Call...................... 8 Receiving a Call.................. 8 Redial Button ...................... 8 Volume Control ................... 8 Hold Function ..................... 8 Call Timer ........................... 8 Memory............................... 9 Other 18 Troubleshooting .................. 18 Guarantee........................... 19 REN .................................... 19 Caller Identification Settings 10 11 Type of Ringer signal.......... 11 Volume of Ringer signal...... 11 Button Click ........................ 11 Auto - Answer ..................... 11 Handset PIN Code.............. 12 Tone/Pulse Dialling ............ 12 Recall Button Timing (business use only)............. 12 PBX Function...................... 13 Optional Network Services. 13 3 English Installation Unpacking The package should include the following items: - Handset - Mains adapter - Base unit - Line cord - Battery - Belt clip Connection 1. Connect the mains adapter to the y socket of the base unit and to an electrical wall socket. 2. Remove the battery cover from the back of the handset. Insert the battery plug and fit the battery into the handset. Replace the battery cover. 3. Place the handset in the base unit, with the keypad facing outwards. Once the handset is correctly placed in the base unit, a beep will be heard and the charge indicator 7 will illuminate on the base unit. 4. Charge the handset battery without interruption for 15 hours. 5. Connect the telephone line cord to the socket marked t on the base unit and plug into the telephone network socket (using adapter plug if required). IMPORTANT! Under power failure conditions, this telephone will not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. The earpiece of the handset may attract small ferromagnetic objects such as staples and pins, care should be taken when placing the handset near these items. Do not place the base unit in areas of high humidity or where it will be exposed to direct sunlight or other major heat sources. This model can only be recharged with the keypad set facing outwards! 4 Installation Belt Clips English A belt clip is included, which can be fitted on the back of the handset. To attach the clip, press it into place over the back of the handset. On either side of the handset, there are indents for the clips to clasp onto. Battery The telephone comes supplied with an environmentally friendly nickel metal hydride (NiMH) battery. As with all batteries performance may degrade over time, should you notice that the standby time has reduced considerably or there are signs of leakage, the battery pack should be replaced. A fully charged battery will last for approx. 100 hours in standby or approx. 10 hours call time. These operation times apply at normal room temperature. A completely discharged battery will take about 15 hours to fully recharge. Please note that the charge indicator 7 on the base unit is on while charging and will go out when the battery is fully charged. The battery charge indicator in the handset display will flash while charging and will stop flashing when the battery is fully charged. The equipment has an automatic charging mechanism that prevents the battery from being overcharged or damaged due to prolonged charging. Please note! When the telephone is installed for the first time, the battery must be charged for 15 hours before using the telephone. The guarantee does not cover any damages caused by incorrect batteries. The handset must be charged with the buttons facing outwards. Please dispose of any batteries in an environmentally friendly manner. 5 English Installation Battery Charge Indicator The symbol in the display indicates when it is time to recharge the battery. The symbol has two segments, which disappear as the battery charge decreases. When the battery is running low, the symbol will appear in the display and a warning tone will be heard. If the handset is not recharged at this time, the phone will cease to function until it is recharged. Range The range of the telephone varies depending on various factors in the surrounding environment. The radio waves transmitting the call may be hindered by obstructions, reducing the range. Specified ranges require an unobstructed transmission between the handset and the base unit. In such ideal conditions, the telephone range can be up to 300 metres. In a densely populated area, house, apartment, etc. the range of the telephone will be reduced. Try to get the best range by relocating the base unit. The ideal location for the base unit is a high and unobstructed place. Out of range warning If, during a call, the handset is carried too far from the base, a warning tone will be heard from the handset. Unless the handset is moved closer to the base unit within a few seconds, the call will be lost. Please note! When the warning tone is heard, communication is interrupted for the duration of the tone. 6 Installation The Display English Indicator P 5 Function Programming. New number/s in Caller ID log. Speed dial. Indicates that a call is connected. Flashes when the phone rings. INT z Intercom calls and Mute function. Battery charge indicator. 6 Shown within range of the base unit. Flashes when out of range. Base Unit Indicators 5 7 o /y New number/s in Caller ID log. Charging. Illuminates when the base unit is connected, and flashes during call and registration. Handset Paging Pressing j on the base unit will activate the paging signal of the handset. This function is used to help locate the handset or to page the person carrying the handset. The signal will stop automatically after a while, or if either the l button on the handset or the j button on the base unit is pressed. 7 English Operation Making a Call 1. Enter the required number. Mistakes can be erased using C. 2. Press o , and the number is dialled. 3. Use l to terminate the call. Please note! If the telephone cannot connect to a line, a warning tone will be heard. The problem may be due to the battery running low, the handset being too far from the base unit or all of the transmission channels being engaged. Receiving a Call 1. Wait for the handset to ring. 2. Answer the call by pressing o. 3. Use l to terminate the call. Redial Button If the number dialled is engaged or if you wish to redial the last number dialled, press r and o. Volume Control The volume may be adjusted during a call using . Hold Function A call can be temporarily put on hold using the i button. Press it once more to resume the previous call. The call cannot be resumed from another phone. The display shows INT z as long as the call is on hold. Call Timer Following the connection of a call, a timer is shown on the display. The timer helps you keep track of how long the call lasts. 8 Operation Memory English The telephone has 1 Priority-memory button (u) and 10 speed dial memories. A stored phone number can be dialled using fewer keystrokes. The memories are numbered 0-9. Storing Priority-memory 1. Press P. 2. Press u. 3. Enter telephone number (up to 25 digits). Use C to erase or change. 4. Press P to save settings. Dialling using Priority-memory 1. Press u, and the number is dialled. Storing Speed Dial Numbers 1. Press P. 2. Press m. 3. Enter memory position 0-9, or scroll using m. 4. Enter telephone number (up to 25 digits). Use C to erase or change. 5. Press P to save settings. Please note! Press r if you want a pause in the telephone number. In case of a number change, store the new number in the location of the old one. Using Speed Dialling 1. Scroll the speed dial positions using m. You could also enter the memory position directly using 0-9 when the display shows _ _. 2. Press o , and the number is dialled. 9 English Caller Identification Explanation of Caller ID Caller ID allows you to see who is calling before you answer a call and see who has called in your absence. Received calls are stored chronologically. The call log will store up to 10 telephone numbers. The number will not be stored if the call is answered. When the log is full, the oldest number will be deleted automatically, as the new call is logged. New calls are indicated in standby mode by *. IMPORTANT! In order for numbers to be shown, the Caller ID service must be provided by your network operator and a current subscription in place. Contact your operator for more information. This product is not compatible with type II Caller ID (CID on Call Waiting). Retrieving and Dialling Incoming Numbers. 1. Press * The display will indicate the number of new entries (to the left) and the total (to the right) number of entries stored in the call log. 2. Keep pressing * to scroll to the desired memory position. 3. PressP to show time/date. 4. Press o to dial the number or l to return to standby mode. Messages Apart from showing phone numbers, the display can show: It is an International call or a call from a PBX (no o or IntErnAtIonAL information received) or SECrEt The call is comes from a blocked number or a PBX. P Erasing Numbers 1. Scroll to the desired memory position as described below. 2. Press C to erase the number. Erasing All Seen (i.e. Old) Numbers 1. Scroll to where the display shows how many new entries and the total number of entries that have been stored in the memory (see above). 2. Keep C pressed until a tone is heard. All numbers are now erased. 10 Settings Type of Ringer signal English There are several different types of handset ringer signals to choose from. 1. Press P 2. 2. The current setting flashes (1=type 1, 2=type 2, 3=type 3). 3. Select by pressing the corresponding digit. 4. Press P to save settings. Volume of Ringer signal The ringer volume can be set to different levels. 1. Press P 3. 2. The current setting flashes (0=off, 1=low, 2=medium, 3=high). 3. Select by pressing the corresponding digit. 4. Press P to save settings. Button Click The sound heard when the buttons are pressed can be turned off or on. 1. Press P 4. 2. The current setting flashes (0=on, 1=off). 3. Select by pressing the corresponding digit. 4. Press P to save settings. Auto - Answer With this function activated, incoming calls will be received (the call connected) when the handset is lifted from the base unit. 1. Press P 0. Wait for the signal. 2. Enter PIN number (0000 when supplied). Press P. 3. Press 5. The current setting flashes (0=on, 1=off). 4. Select by pressing the corresponding digit. 5. Press P to save settings. 6. Press l to return to standby mode. 11 English Settings Handset PIN Code The handset PIN code is a four-digit code that you can set yourself. It protects against unauthorised use of certain functions. 1. Press P 0. Wait for the signal. 2. Enter the present PIN code (0000 at default). Press P. 3. Press 3. 4. Enter the new code. Press P. 5. Confirm by entering the new code again. Press P. 6. Press l to return to standby mode. Tone/Pulse Dialling Choose dialling method, tone or pulse. 1. 2. 3. 4. 5. 6. Press P 0. Wait for the signal. Enter PIN number (0000 when supplied). Press P. Press 1. The current setting flashes (1=tone, 2=pulse). Select by pressing the corresponding digit. Press P to save settings. Press l to return to standby mode. Recall Button Timing (business use only) In some advanced PBX system installations, the timing of the R button may need to be adjusted. In normal domestic use, this setting should not require changing. 1. Press P 0. Wait for the signal. 2. Enter PIN number (0000 when supplied). Press P. 3. Press 4. The current setting flashes (1=80 ms, 2=100 ms, 3=250 ms, 4=600 ms). 4. Select by pressing the corresponding digit. 5. Press P to save settings. 6. Press l to return to standby mode. 12 Settings PBX Function English If the phone is used in a private branch exchange (PBX) system, usually you must dial a prefix (access code) in order to be connected to an external line. There may also be a certain waiting time (a couple of seconds) after the prefix, before the external line is connected. This telephone has a PBX function that allows you to specify an external call prefix. When you dial an external number, the phone will detect that the number starts with the prefix, and will automatically insert a pause before dialling the actual number. The telephone can handle external line prefixes of up to 5 digits. An example of use of the PBX function: "9" has been specified as the external line prefix. When dialling a phone number: "9123456", the phone will dial: "9" followed by a pause while the external line is connected, and then the rest of the number: "123456". "123456". It makes no difference if the number is dialled manually or by using speed dialling. Numbers not starting with "9" (in this example) will be dialled as usual, without any pauses. 1. Press P 0. Wait for the signal. 2. Enter PIN number (0000 when supplied). Press P. 3. Press 6. 4. Enter the prefix. Use C to erase or change. 5. Press P to save settings. 6. Press l to return to standby mode. Optional Network Services Press the recall button R followed by the extension number to transfer calls when connected to a PBX. Access to additional network services can be gained by using the recall button keys. Contact your network operator for more information. 13 English Expanded System General Information DECT (Digital Enhanced Cordless Telephone) technology offers superior performance, clarity and security using its completely digital method of transmission. You can: Use up to 5 handsets with the same base unit. Use (register) up to 4 base units with the same handset. Make internal calls (intercom) and transfer calls between handsets using the same base unit. Expand the range through automatic transfer to the nearest base unit. Additional base units and handsets can be purchased from your local retailer. This model is GAP (Generic Access Profile) compatible, which means that the handset and the base unit can both be used with most other GAP compatible units irrespective of manufacturer. Multiple Base Units By connecting several base units to the system, the useful range for the handset can be expanded. Registering multiple base units with the handset will cause the handset to automatically connect to another base if and when it loses contact with the current base unit Another practical application could be to have one base station at home and one at work. Then the same handset can be used in both places. The transfer from one base unit to another will then be automatic, however, this will not occur while a call is in progress. The handset remains in contact with its base unit until it goes out of range. When this happens, the handset will begin to search for another base from its list of registered base units. It is essential that the range of the base units overlap, in order to achieve uninterrupted coverage. If not, there may be reduced communication in certain areas where the handsets have no signal from the base units. IMPORTANT! Automatic switching between base units (handset handover) will not occur while a call is in progress. 14 English Expanded System Multiple Handsets The combination of multiple base units and multiple handsets provides for many useful applications. Each can be used to answer an incoming call, be used internally as an intercom system, and also to transfer external calls between the handsets. If you wish to use several handsets with one base unit, you should see to it that the base unit is placed "in the middle", so that the range will evenly divided among the handsets. Register a New Handset/Base unit To enable the use of more than one handset or base unit a registration has to be performed. Every new handset must be registered in order to use a base unit. A maximum number of 4 base units can be registered with each handset, and each base unit can handle up to 5 handsets. On registration the handset is allocated a handset number from 1-5. Additional base units and handsets can be purchased from your local retailer. 1. Keep the base unit paging button j pressed for about 10 seconds until the indicator o/y on the base unit starts flashing. 2. Press P 5. 3. Select a base number for the base unit you wish to register by pressing the corresponding number button 1-4. Wait for the signal. 4. Enter the base unit PIN code (0000 at default). Press P. 5. If the registration is successful the handset will return to standby mode in a few seconds. The new handset number is shown on the right of the display. 15 English Expanded System Intercom Function When using several handsets with the same base unit, calls can be made internally between the handsets, referred to as internal calls, or intercom. Internal calls can only be made between handsets connected to the same base unit 1. Press i. 2. Enter the allocated call-number of the handset that you wish to call, 1-5. Should an external call come in while an internal call is in progress, a tone will be heard. Press the l symbol to finish the current call, and then the o. symbol to engage the incoming call. Transferring Calls Between Handsets An external call can be transferred from one handset to another (they must both be using the same base unit). 1. While an external call is connected on line. 2. Initiate an intercom call as described above. 3. To transfer the external call, press l on the calling handset. If you decide not to transfer the call, press i on the calling handset to return to the external caller. Conference It is possible to have a conference call between two handsets and an external caller. 1. While an external call is connected on line. 2. Initiate an intercom call as described above. 3. To connect all three parties in a conference call, press and hold # until you hear a beep. By pressing l any one of the handsets can terminate the conference and let the other continue the conversation with the external party. 16 Expanded System Select Base Unit English You can decide which base unit you wish the handset to communicate with. You can also set the hand unit to automatically select the base unit with the best connection. 1. Press P 6. 2. Select a base unit by pressing the corresponding number button (*=AUTO). The selected number will flash within the display. 3. Press P to save setting. De-register a Handset Any additional handset can easily be de-registered from a base unit. 1. Press P 0. Wait for the signal. 2. Enter PIN number (0000 when supplied). Press P. 3. Press 2. 4. Select the handset number you wish to delete by pressing the corresponding number button 1-5. 5. Press P to save. 6. Press l to return to standby mode. Warning! Do NOT deregister the main handset (handset 1). 17 English Other Troubleshooting Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment that may be connected. If the problem is resolved, the fault is with the other equipment. Test the equipment on a known working line. If the product works then the fault is with the line. No Number Shown In Display When Ringing - In order for this feature to function, you must subscribe to the Caller Identification service from your network provider. - If a message shows on the display, the call may be from a PBX or an international call (no data received), or from a private or blocked number. If the display shows SECrEt, the call is from a private or blocked number. - A call will not be identified if it is coming from a PBX. No Call Handover When Moving Between Base Units The switching (or handover) of the handset/s between base units is not possible when on a call. Handsets will search for new base units only: - when out of range from the original base. - while in standby mode. Warning Signal While Talking/Cannot Connect - The batteries may be running low (recharge the handset) - The handset may be (nearly) out of range. Move closer to a base unit. Telephone Does Not Work - Check if the handset is turned on. - Check the adapter, is it correctly connected to the base unit and to the mains power? - Check that the telephone cord has been correctly connected to the base unit and to the line socket, by disconnecting and reconnecting both ends. - Check the charge status of the handset battery. - Try connecting another telephone, known to be in working order, to the line socket. If that phone works then it is likely that this equipment is faulty. If the telephone still does not work, refer to page 19. 18 Other Australia and New Zealand English If you believe this product is malfunctioning, please refer to the relevant section and/or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully. As an alternative you can visit our web site for FAQ's or send an e-mail for a prompt reply. Guarantee This product is guaranteed for a period of 12 months from the date of purchase. Should you experience difficulties with the product, please contact us for assistance. If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress negligence, abnormal usage or any other circumstances on the purchaser's part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or lightning, excessive or any other voltage fluctuations or faults on the telephone line. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm). This guarantee does not affect your statutory rights. AUSTRALIA DORO Australia Pty Ltd PO Box 6760 Baulkham Hills BC NSW 2153 Australia Consumer Support Ph: (02) 8853 8444 Fax: (02) 8853-8489 Email: support@doro.com.au Web site: www.doro.com.au NEW ZEALAND Atlas Gentech (NZ) Limited Private Bag 14927 Panmure Auckland New Zealand Consumer Support Ph: 0900-500-25 (Toll Call) Fax: (09) 574-2722 Email: support@atlasgentech.co.nz 19 English Other Technical information REN (RN for New Zealand) The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with a REN of 1 (RN of 1) with no degradation to the product's performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all. Notes for operation in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set to make automatic calls to the Telecom "111" Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom Customers. If a charge for local calls is unacceptable, the "DIAL" button should NOT be used for local calls. Only the 7 digits of the local number should be dialled from your telephone. DO NOT dial the area code digit or the "0" prefix. 20 English 21 English 22 English 23 www.doro.com