User guide Please read this handbook carefully before use. This user guide also contains tips on effective washing and important safety notes. Helpline 08706 002 701 TM Dyson Ltd Tetbury Hill Malmesbury Wiltshire SN16 ORP Overview Contents 1 01 Overview of your Dyson Contrarotator TM Overview 1 01 Overview of your Dyson Contrarotator TM Power cable Cold water inlet Hot water inlet with plug 4 01 & 6 02 5 01 & 5 02 Your Contrarotator TM 2 01 The only 2-drum wash action Control panel 7 01 & 8 01 Soap tray 6 02 & 10 01 5 01 & 5 02 User instructions 3 01 Registration Important safety notes Rating Plate 3 01 Before installation 4 01 Inner transit packaging removal Moving Outer door 6 02 Inner door 6 02 Installation 5 01 02 Location Drainage Water supply 03 Electrical installation Operation 6 01 First wash cycle Sorting your clothes Drainage hose TM 02 Loading your Contrarotator & adjustable clip 5 02 Starting your wash 7 01 Using default settings Optional settings 8 01 Personalising the wash programme Programme table 9 01 Programme wash table Coin trap 10 02 Adjustable feet 5 03 Maintenance 10 01 02 03 Cleaning Coin trap maintenance Water filter maintenance Emergency door release Cold inlet pipe RollerjackTM 4 01 Hot inlet pipe 5 01 & 5 02 Dyson guarantee form Reply envelope Dyson spanner Fabric care leaflet Troubleshooting 11 01 Problem solving 5 01 & 5 02 Drainage hose hook 5 01 & 5 02 4 01 & 5 01 Your Contrarotator TM 2 01 The only 2-drum wash action Conventional washing machines may seem convenient, but their poor performance lets you down. So James Dyson asked his engineers to experiment with every imaginable way of washing to design a better washing machine. Along the way, Dyson's engineers made a surprising discovery: washing by hand gave better wash results than single drum machines. Because the clothes are constantly on the move, they are manipulated and flexed ­ every centimetre of the fabric is exposed to the detergent. It opens the weave of the fabric and agitates the dirt more, to release it easily and quickly. It's an active, efficient process. To replicate the movement of hand washing Dyson's engineers designed two aligned drums and engineered them to rotate in opposite directions at the same time. The effect of this revolutionary action on the clothes is dramatic. Instead of revolving in the old single pattern of `drop and flop', the clothes are much more active, moving in an infinitely variable dance, to flex the fabric and open the weave to the detergent. Because the Contrarotator releases dirt more effectively, it can wash clothes cleaner. TM User instructions Registration Registering your Dyson Contrarotator TM 3 01 Important safety notes Do not: · stack tumble dryers or other appliances on top of the machine. · alter the machine or modify it in any way, as this will invalidate your guarantee and could be dangerous. · carry out any maintenance work on the machine other than that outlined in this handbook. · use the washing machine if any part appears to be faulty, missing or damaged. · overload the washing machine; the maximum loads are indicated in the programme table section · use adapters or extension cables. · use the washing machine for commercial or industrial purposes, as this will invalidate your guarantee. The machine is designed for domestic use. Always: · use the RollerjackTM for moving the machine as it is very heavy. Care must be taken when moving it. · turn off the machine using the `Mains on/off' button when not in use and switch off at the socket. · turn off the water supply to the machine when it is not in use for long periods. · close both the inner and the outer doors when not in use. · close soap tray before starting the machine. Child safety · Never allow children to play with or use the washing machine. · If children are present, always use the child lock when running the machine; see section 8 01. 9 01. Every Dyson washing machine comes with a 2 year guarantee, with an option to extend the guarantee for a further 1 to 3 years. For more details on these options, please refer to the enclosed guarantee form. It is important to register your Dyson washing machine. This will ensure that you receive prompt and efficient service if your machine requires attention during the 2 year guarantee period. Registration will also entitle you to software upgrades as they become available. How to register To register your Dyson washing machine, please: · complete the enclosed guarantee card and return it in the freepost envelope to: Dyson Registration Department, P .O. Box 26, Bedworth, Warwickshire, CV12 8ZZ. · alternatively you can register the machine at www.dyson.com. ¤ Helpline 08706 002 701 · If a problem arises with your Dyson washing machine, or if it is displaying a fault code, please refer to the troubleshooting guide section 11 01 to 11 03. · If you still cannot solve the problem, please: · contact the helpline 08706 002701 8am-8pm, 7 days a week, · visit our website at www.dyson.com, · or you can email us at service@dyson.com. Serial number For future reference, fill in your machine's details in the space provided. The serial number can be located on the rating plate, position shown in section Serial Number Date of purchase Place of purchase 1 01. · Always engage the child lock when the machine is not in use. To do this, close both doors, press and hold `minimum iron' button, switch the machine off at `Mains on/off' button. · Always check drums are empty before loading the machine. · Keep all packaging out of the reach of children. Before installation Inner transit packaging removal Before installation, check the washing machine for damage. A qualified person should always carry out installation. All packaging must be removed before the machine is connected to power or water supplies. 4 01 · Refit the lid and two screws. 7 Open the outer door and carefully lift out the two foam inserts from the front of the inner door. Installation Location Every Dyson machine is tested before it is dispatched. As a result, there may be some dampness or water in the machine. · The machine should not be installed in a location where the 5 01 1 Remove the rear panel by removing the five screws. 2 Carefully withdraw the foam block and then refit the rear panel and screws. temperature may drop below freezing. · The machine should not be installed in a bathroom. · The machine must be installed on a secure and flat surface. 7 600 mm MAX. 3 Remove the two screws from the rear of the lid. 4 Remove the machine lid by sliding it rearwards and then up. Remove the plug from under the lid by cutting the ties holding it on to the transit bracket. · Soft floors, such as carpet or carpet tiles, are not suitable surfaces. · If the machine is to be installed on floorboards, the unit must be placed on a water-resistant wooden board at least 30mm thick with at least 50mm spare on each side of the machine. This board must be screwed securely to at least two joists. If possible, the machine should also be positioned in the Sink pipe connection Water supply, drainage and electricity The washing machine comes with: 2 inlet pipes (one blue, one red). The maximum distance and suggested layout of the drain, taps and power socket from the machine are illustrated below. The inlet water pipes, drain hose and the electrical mains 1 drainage hose hook. 1 Dyson spanner. 1 drainage hose located at the rear of the machine. Cold inlet pipe Hot inlet pipe 450 mm MIN. 3 Please retain the transit packaging for future use, as it should 4 1 corner of the room. be used whenever the machine is moved. · To replace the packaging, reverse the above procedure. Moving · To move the machine, pull out the Rollerjack handle from under the front of the machine which enables you to manoeuvre the machine easily into your desired position. TM lead must be positioned carefully to avoid damage or kinking when the machine is fully installed. The machine can be connected to a standpipe, under sink pipe connection or other drainage system, but the critical dimensions must be followed. · Replace the Rollerjack slowly because the handle may return 2 TM with force. The Rollerjack is not designed for moving the machine over long distances. TM Important Dyson spanner Drainage hose hook All of the above items can be found in the drums. NB: the model `CRO1 Memory' has leak protection hoses with a small rectangular block at the end of the cold inlet pipe which are different from those illustrated. 5 Using the Dyson spanner remove the four bolts securing the top transit bracket. 6 Remove the four screws securing the bracket to the machine casing and lift out the transit bracket. 5 6 600 mm MAX. 450 mm MIN. Stand pipe connection Installation Drainage You can alter the direction of the drainage hose to the left or to the right. · To change the direction of the machine's drainage hose, open the retaining clip using a pair of pliers, and hold it open while you rotate the hose. · Ensure the hose is inserted fully before releasing the clip. 5 02 Water supply Always: · connect your machine to the water supply by hand, using the hoses supplied. Do not use old hoses. · the water pressure should be between 0.4 and 5 bar. Installation Cold only water supply · If there is no hot water supply, attach the cold and hot pipes to the machine as normal. Then, attach both hoses to a Y piece connector (available as a separate accessory, see rear page for Helpline telephone number) and finally connect the Y connector to the cold inlet tap. 5 03 European conformity information This product has been tested and found to be in conformity with the following European Directives: 73/23/EEC Low Voltage (safety) Directive. 93/68/EEC CE Marking Directive. 89/336/EEC EMC Directive. When all of the instructions on the previous pages have been completed, the machine can be installed into its operating position using the Rollerjack handle, see section TM 4 01. · Do not tighten the plastic hose connections with a spanner. · Do not connect to a mixer tap. · Once all connections have been made, turn on the tap(s) to check that there are no leaks. Electrical installation · Thread the drainage hose through the hose hook and adjust the protruding end to a distance of 30mm. The hose hook has a small retention hole that can be used to secure the hose assembly in position. · Do not use hose hook for under sink connections. Hot and cold water supply · Attach the blue hose to the cold inlet tap and the red hose to the hot inlet tap. Drainage hose hook 30mm Drainage hose Warning: This appliance must be earthed · Any electrical work required to install the washing machine should be carried out by a Dyson trained installer or qualified electrician. · Before using your machine, check that the plug and sockets match, and check that the voltage in your home corresponds to that indicated on the rating plate. For the rating plate's location, see section 101. · The machine should be plugged into a switchable, earthed socket that is easily accessible after installation. · Do not use an extension cord or plug adapter. · If the supply cord or plug is damaged disconnect the appliance from the socket outlet immediately. The supply cord must only be replaced by Dyson or its appointed agent, as Stand pipe When installed into a standpipe or under sink connection, ensure that the water outlet end of the drainage hose is no lower than 450mm from ground level. Position the hose so that at no point in its entire length it lies above 600mm from ground level, refer to image in section machine to malfunction. 5 01. Failure to comply with these dimensions could cause the special purpose tools and service techniques are required. · If the plug supplied needs replacing it should be cut off and safely disposed of. Under no circumstances should the severed plug be inserted into a socket outlet as this may result in an electric shock hazard. · Using the Dyson spanner, adjust the two front feet so that the machine is perfectly stable and level and will not rock on three of its four floor contact points. · Do not use wood, carpet or other material to stabilise the machine. Operation First wash cycle 6 01 Sorting your clothes Operation Loading your Contrarotator TM 6 02 After installation · Run a 60° cotton cycle with half a measure of detergent but no clothes. For the correct dosage, please follow the manufacturer's instructions on the detergent packaging. See sections 7 01 and 8 01 on how to start the washing machine. This will clean any test water out of the machine, ensure the installation process has been correctly followed and highlight any problems, for example if the machine has not been levelled correctly. To ensure your machine is installed correctly, observe it regularly during the first wash. Any faults will then ...