S N - 9 2 0 U LTRA EnGenius Technologies Customer Service USA:888-735-7888 Canada:888-397-2788 Literature order number:120-0002-04 User's Manual Table of Contents Congratulations Handset Diagram Features 3 4 1 Voice Volume Call On-Hold Muting a Call Call Waiting Transferring a Calls Disconnecting Calls 25 26 27 28 28-31 31 Advanced Operations 2-Way Radio Handset-to-Handset Base-to-Handset Handset-to-Base Base Unit Options Ring Volume Voice Volume Main Menu Function Chart Handset /Base Registration Registering a Handset De-registering Handset Registering additional Base Units Handset Menu Options Key Guard Directory Caller ID Sounds Ring Volume Ring T ype Key Volume Key T one Settings Area Code T one/ Pulse Backlight Reset 32 33 34 35 35 36 37-39 39 40-41 42 42-50 50-53 53-54 54 54 54 55 56 56 57 Base Unit Diagram Features 8 9 Charging Cradle Diagram Features 10 11 Getting Started Base Unit Set-up Charging Cradle Set-up 12-13 13-15 Basic Operations Modes Making Calls Manual Dail Pre-dial tone Manual Dail Post-dial tone Redial Directory Dial Memory Dial Answering Calls Handset in Charging Cradle Handset not in Charging Cradle Silent Feature 16-19 20 21 21 21-22 22-23 25 25 25 Custom Name Call Manager Contrast Dial Prefix 57 58-59 59 60 61 62-66 67-68 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1)this device may not cause harmful interference, and 2)this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. Product Specifications Safety Instruction Regulatory Information CAUTION: When selecting a location for the base unit, it is better to locate the base unit as high as possible to avoid obstructions that might interfere with the radio transmission and getting a clear signal. In any case, the base unit must be located 8 inches (20cm) from any person to be in compliance of FCC safety regulations. Person with pacemaker: Should always keep the handset more than 8 inches (20 cm) from their pacemaker when the handset is on and should not carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately. For hands-free operation of the handset, the device has been tested for RF exposure compliance with the EnGenius brand belt-clip and leather pouch. Other belt-clips, holsters or similar accessories that have not been tested may not comply with RF exposure requirements and should not be used. Congratulations! You have purchased an exceptional business communications tool from the leading Industrial Cordless TM Phone System manufacturer. The EnGenius SN-920 ULTRA Industrial Cordless Phone System is the second generation of the Longest Range Cordless Phone and 2-Way Radio system. EnGenius systems TM and flexibility of this unique telecommunications system cannot be overlooked for the Small Office / Home environment. Intellectual Property Rights Notice EnGenius SN-920 ULTRA User's Manual Copyright 2000 EnGenius Technologies. All rights reserved. No part of this User's Manual may be reproduced, stored in a retrievable system, or transmitted, in any form or by any means, electronic or mechanical, including photocopying, recording, or otherwise, without permission of EnGenius Technologies. EnGenius is a trademark used herein under exclusive license and Industrial Cordless is a trademark of EnGenius Technologies. All rights to patents, including patents pending EnGenius products are the exclusive properties of EnGenius Technologies. TM are ideal for the Small Office Home O ffice (SOHO) user. The expandable design allows the system to grow with your business. W ith sophisticated digital signal processing and six times the power of typical cordless phones, the EnGenius system provides cordless phone and two-way communications in a wide variety of business settings from multi-level office buildings, construction sites, warehouses, farms, business complexes and other demanding business environments. The EnGenius system is capable of supporting up to 4 lines (1 line per base unit) and 36 handsets. The EnGenius system is able to provide you increased mobility within your business environment. Another unique feature of the EnGenius system is the ability to use the handsets as digital, full duplex, two-way radios. The dig ital two-way radio mode allows members of the work group to be in contact with their co-workers while leaving phone lines available for incoming or outgoing calls. Users can designate their handsets to receive all incoming calls or receive only intercom (2-way) and transferred calls, with the Call Manager feature. Additionally, an incoming call can be answered, placed on-hold or transferred to the appropriate person, from any handset. The many EnGenius system features include: long-range, 2-way radio and cordless phone operation, system expandability, military level digital security, music or message on-hold capability, 80 minute battery recharge and the new 4-line LCD display with Caller ID/ Call Waiting readout capability have given birth to a new product category in the cordless phone industry known as Industrial Cordless TM Phone Systems. The convenience, mobility ~ 1~ ~ 2~ Handset Diagram Handset Features ~ ~ 1. Antenna 1. Antenna 2. Earpiece 3. Microphone Functions as mouthpiece. 4. Liquid Crystal Display (LCD) * The display has Light Emitting Diode (LED) for backlighting. 4. LCD * The first line of the LCD consists of eight icons. * The next two lines consist of user-programmable alphanumeric Characters. * The last line displays the soft key functions. 17. Status LED 2. Earpiece 7. Volume key * Receive Signal Strength Indicator (RSSI) The number of bars is proportional to the signal strength of the RF signal received. 14. Right Soft Key * Call in-progress(ON/ OFF Hook) 16. End/ ON/ OFF 15. Scrolling Keys 6. Talk/ Flash 5. Keypad * Intercom Mode: Active 9. Dialing keys * Handset ID 8. 2 way/ E ¡ Intercom 3. Microphone 12. Headset Adapter Port ~ 3~ ~ 4~ * Caller ID Log Unread messages: Closed Envelope Read messages: Open Envelope No information or no Caller ID Service: No Envelope is Displayed. 7. Volume key Located on side of handset: up / down buttons control volume. 8. 2-WAY/ INTERCOM Used to place an intercom call to another handset or base. 9. Dialing Keypad * Two-digit Number Display Tracks Caller ID log and Phone Directory record location. Used for dialing phone numbers and entering alphanumeric information into Phone Directory. 10. Ringer (not shown) Emits several sounds to indicate various events or alarms. * Line or Base Indicator Indicates the base that is active. (Example: ) Single Beep Successful operation Double Beep Failed operation or invalid key. Also, indicates power on / off. Periodic Short Single Beep (every two seconds): Low battery warning. Periodic Long Series of Beeps (repeat every 30 seconds): Indicates a call on-hold. Continuous Beep (2 seconds): Indicates out of range while in talk mode. 11. Battery Pack Slot (on back of handset) (not shown) 12. Headset Adapter Port (on bottom of handset) 13. Left Soft Key * Battery Strength Number of bars is proportional to the amount of battery time remaining. 5. Keypad 19 button face keypad. Backlight option can be set to O F F, ON, or 8 seconds time out. 6. Talk /Flash Answer incoming phone or two-way radio (intercom) call. Place an outgoing phone call. This button also acts as the flash button for functions like call waiting and toggling between calls. 14. Right Soft Key 15. Scrolling Keys 16. END On / O ff for power and to end (hang-up) a call 17. Status LED Blinking: Stand by Solid: O n a call or the first 8 seconds after power on ~ 5~ ~ 6~ Additional Handset Features * Call Waiting with Caller ID (requires Call Waiting and Caller ID services from local phone service provider) * Call Manager option: User programmable option for handset to allow all calls or only transferred and intercom calls * Touch any key to answer call * Call transfer to another handset within the system * Unique, system assigned Security ID (1 of 65,000) * Phone Directory: up to 30 phone numbers (20 digits) and names (14 characters) * 30 number memory speed dial for Phone Directory * Last number redial * Caller ID (requires Caller ID service from phone service provider) * Caller ID log: stores up to 30 calls of caller information including caller's name, number, date and time * Intercom communications with base unit * Handset-to-handset communication independent of the base (Digital, full duplex two-way radio) * Three level ringer volume adjustment (low, high & vibrate) * Four ring types * Six level voice volume control adjustment * Ring or vibration alert option * Tone / pulse dial option * Low battery alarm and display * Change battery while call on-hold * Keypad illumination * Three level key tone volume control (low, high & off) * Four different key tone sound selections * Auto power management * Hold * Mute * Flash Base Unit Diagram 10. Line Out 6. Audio-in Jack 11. Line In 12.AC adaptor 1. Antenna 2. Speaker 7. Power LED 8. In use LED VOLUME 9. Intercom LED PAGE 3. Volume 4. Page /Intercom SN-920 ULTRA INDUSTRIAL CORDLESS PHONE SYSTEM 5. Microphone ~ 7~ ~ 8~ Base Unit Features 1. Antenna Swivel base for ease of positioning. (Note: Reverse thread antenna adapter; to remove, turn clockwise). 2. Speaker 3. Volume Charging Cradle Diagram 5. AC Adapter 4. Page /Intercom 5. Microphone 6. Audio-in Jack(3.5 mm) 7. Power LED LED indicates base unit has AC power. 8. In Use LED LED indicates a phone call, base / handset intercom call, or handset registration is in progress. 9. Intercom LED LED indicates when base is in intercom mode. 10. Line Out 11. Line In 12. AC Adapter Port 3. Handset Charging Indicator 4. Spare Battery Charging Indicator 1. Handset Charger/ Cradle 2. Spare Battery Compartment Additional Base Unit Features * * * Supports up to 9 handsets per base unit. One handset can be registered to 4 base units. Assigns handset security code during registration Adjustable four level ringer and voice volume control ~ 9~ ~ 10~ Charging Cradle Features 1. Handset Charging Cradle Holds handset Charges handset battery pack each time handset is placed in cradle. 80 minute rapid charge. 2. Spare Battery Compartment Spare battery recharged when placed in this slot. 80 minute rapid charge. 3. Handset Charging Indicator LED is not lit: Slot is empty or proper connection is not made. LED is blinking red: Battery is charging. LED is green: Battery is fully charged. 4. Spare Battery Charging Indicator LED is not lit: Slot is empty or proper connection is not made. LED is blinking red: Battery is charging. LED is green: Battery is fully charged. 5. AC Adapter Port GETTING STARTED Base Unit Setup There are three possible base unit setups: * Base unit alone * Base unit plus telephone answering device * Base unit plus standard telephone Basic Instructions 1. Plug the small end of the 9V DC power adapter into the "DC IN" port on the back of the base unit. 2. Plug the two-pronged 9V DC power adapter into a standard 120 V AC electrical outlet. 3. Plug telephone line cord into the next receptacle on the back marked LINE. 4. Plug the telephone line cord into the telephone wall outlet. 5. A standard telephone or answering machine can be plugged into the adjacent receptacle on the back of the base unit marked TEL. 6. The Music/ Message On-Hold feature can be achieved by plugging either end of the audio cable (available separately) into the audio-in port on the back of the base unit. 7. For best performance, computers, faxes, telephone answering machines, televisions, stereos and other cordless devices should be at least 1 meter (approximately 3 feet) from the base unit. Additional Charging Cradle Features * Handset and a spare battery pack can be charged at the same time * Fully discharged battery packs can be charged in approximately 80 minutes * A trickle charge feature will maintain charge on a nearly fully charged battery * It is impossible to overcharge the batteries using this charger * Fully charge battery packs before first use ~ 11~ ~ 12~ NOTE: Follow instructions that came with the answering device or telephone if different from those described here. NOTE: It takes about 80 minutes to fully charge a battery in either the (front) handset slot or the (rear) spare battery slot. Charging Cradle Setup Battery Light Indicators The location for the handset charging cradle requires a standard 120V AC electrical wall outlet. 1. Plug the small end of the 12V DC adapter into the receptacle on the back of the charger unit. 2. The two-pronged 12V DC adapter is then plugged into the wall outlet. Charging a Battery The battery charger can charge the handset and a spare battery pack at the same time. The charging ...