Where to Find Information Setup Sheet Provides you with information on assembling the printer's parts and installing the printer's software. Reference Guide (this manual) Provides you with detailed information on the printer's functions, optional products, maintenance, troubleshooting, and technical specifications. Online Help Provides you with detailed information and instructions on the printer software that controls your printer. Online help is automatically installed when you install the printer's software. 2 Laser Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan Reference Guide 4 Contents Contents Safety Information Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Chapter 1 Product Information Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . 21 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Consumable products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Chapter 2 Handling Paper Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Loading the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Loading an Uncommon Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Contents 5 Chapter 3 Using the Printer Driver For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 About the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Making changes to printer settings . . . . . . . . . . . . . . . . . . . . . .32 Monitoring your printer (EPSON Status Monitor 3). . . . . . . .40 Canceling printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Uninstalling printer software . . . . . . . . . . . . . . . . . . . . . . . . . . .47 For Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 About the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Making changes to printer settings . . . . . . . . . . . . . . . . . . . . . .51 Monitoring your printer (EPSON Status Monitor 3). . . . . . . .58 Canceling printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Uninstalling printer software . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Chapter 4 Setting Up Your Printer on a Network For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Setting up your printer as a shared printer . . . . . . . . . . . . . . .66 Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Note for Windows XP Users. . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Setting for the clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Installing the printer driver from the CD-ROM . . . . . . . . . . .87 For Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Setting up your printer as a shared printer . . . . . . . . . . . . . . .89 Accessing the shared printer . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Chapter 5 Installing and Removing Options Face-up Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Installing the Face-up tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Using the Face-up tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Removing the Face-up tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 6 Contents Chapter 6 Replacing Consumable Products Precautions During Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Replacing the Developer Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Replacing the Photoconductor Unit. . . . . . . . . . . . . . . . . . . . . . . . . 105 Chapter 7 Cleaning and Transporting Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Cleaning the inside of the printer . . . . . . . . . . . . . . . . . . . . . . 113 Cleaning the paper path rollers. . . . . . . . . . . . . . . . . . . . . . . . 115 Cleaning the printer case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Removing spilled toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Chapter 8 Troubleshooting Ready and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . 121 Preventing paper feed and paper jam problems. . . . . . . . . . 122 Paper jam -- inside the printer . . . . . . . . . . . . . . . . . . . . . . . . 122 Paper jam -- MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Appendix A Technical Specifications Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Contents 7 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Parallel interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Options and Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Face-up tray (C12C813801) . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Developer cartridge (S050087) . . . . . . . . . . . . . . . . . . . . . . . . .150 Developer cartridge (S050095) . . . . . . . . . . . . . . . . . . . . . . . . .150 Photoconductor unit (S051055) . . . . . . . . . . . . . . . . . . . . . . . .151 Appendix B Working with Fonts EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Installing EPSON BarCode Font . . . . . . . . . . . . . . . . . . . . . . .155 Printing with EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . .156 EPSON BarCode Font specifications . . . . . . . . . . . . . . . . . . . .161 Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 For users in Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 For users in the Middle East . . . . . . . . . . . . . . . . . . . . . . . . . . .174 For users in Scandinavia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 For users in South Africa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 For users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 For users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 For users in Thailand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 For users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 For users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 For users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 For users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 For users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Glossary 8 Contents Index Contents 9 10 Contents Safety Information Safety Precautions Be sure to follow these precautions carefully to ensure safe, efficient operation: Be careful not to touch the fuser, which is marked CAUTION Hot Surface Avoid Contact, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. * * CAUTION Hot Surface Avoid Contact Avoid touching the components inside the printer unless instructed to do so in this guide. Safety Information 11 Never force the printer's components into place. Although the printer is designed to be sturdy, rough handling can damage it. When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality will decline. When handling the developer cartridge, always place it on a clean, smooth surface. Do not turn the developer cartridge upside down or sta ...