Color Scanner User's Guide Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other scanners. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. A Note Concerning Responsible Use of Copyrighted Materials Digital cameras and scanners, like photocopiers and conventional cameras, can be misused by improper copying of copyrighted material. While some countries' laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras and scanners. Trademarks EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Store and Micro Step Drive are trademarks, and ColorTrue is a registered trademark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2001 by Epson America, Inc. CPD-11739 2/01 Printed on recycled paper ii Contents Welcome! About Your Scanner About Your Software Getting More Information Warnings, Cautions, and Notes Reading the Online Reference Guide Reading Your Other Electronic Manuals Registering 1 1 2 3 4 4 6 8 9 10 11 12 13 14 16 17 17 21 23 23 24 30 36 41 46 Chapter 1 Setting Up Your Scanner Unpacking Your Scanner Choosing a Good Place for Your Scanner Identifying Scanner Parts Unlocking the Scanner Installing the Automatic Document Feeder Testing Your Scanner's Operation Connecting the Scanner to Your Computer Connecting to a SCSI Interface Connecting to an IEEE 1394 Scanner Interface Chapter 2 Installing the Software Installing the Scanner Software Installing the Software for Windows Me Installing the Software for Windows 2000 Installing the Software for Windows 98 Installing the Software for Windows 95 Installing the Software for Windows NT 4.0 iii Installing Additional Software Installing the ISIS Driver Installing PixTools QuickScan Installing Presto! PageManager 49 49 50 52 53 53 53 54 55 55 55 56 56 57 58 60 60 63 65 66 71 76 82 87 90 91 91 Chapter 3 How to Scan Overview Selecting Your Scanner Source Selecting Resolution Scanning Color Images Scaling (Resizing) Images Batch Scanning Step-by-Step Scanning Instructions Loading the Automatic Document Feeder Placing a Single Original Document Scanning with EPSON TWAIN HS Using the a Start Button Setting Up the a Start Button Chapter 4 Network Scanning Setting Up the Scanner Server Installing the Scanner Server Software for Windows Me Installing the Scanner Server Software for Windows 2000 Installing the Scanner Server Software for Windows 98 Installing the Scanner Server Software for Windows 95 Installing the Scanner Server Software for Windows NT 4.0 Changing the Scanner Server Start Up Mode Setting Up Client Computers Installing EPSON TWAIN HS Network iv Contents Using a Network Scanner Starting EPSON Scan Server Starting EPSON TWAIN HS Network Starting a Scan Stopping a Scan in Progress 95 96 97 98 99 Chapter 5 Maintaining and Transporting Your Scanner 101 101 102 102 103 103 105 105 106 108 110 114 114 115 115 116 116 117 118 118 119 Cleaning the Scanner Replacing the Fluorescent Lamp Transporting the Scanner Chapter 6 Solving Problems Scanner Lights Problems and Solutions Setup Problems Scanner Problems Software Problems Scanning Problems Uninstalling the Scanner Software Uninstalling EPSON TWAIN HS Uninstalling EPSON TWAIN HS Network Uninstalling EPSON Scan Server Solving Problems with the Automatic Document Feeder Fixing Paper Jams Changing the Document Feed Speed Where To Get Help EPSON Technical Support Software Technical Support Contents v Appendix A Installing the TCP/IP Protocol Installing the TCP/IP Protocol on Windows Me and Windows 2000 Installing the TCP/IP Protocol on Windows 98 and Windows 95 Assigning an IP Address for Windows 95 and Windows 98 (First Release) Installing the TCP/IP Protocol on Windows NT 4.0 Assigning an IP Address on Windows NT 4.0 121 122 123 124 126 127 129 133 133 134 135 136 137 137 139 Appendix B Specifications Appendix C Notices System Requirements Important Safety Instructions Declaration of Conformity FCC Compliance Statement ENERGY STAR Compliance Warranty Index vi Contents Welcome! The EPSON® GT-30000 is a 36-bit, large-format professional scanner that delivers superior results and versatility for both departments and busy workgroups. Using EPSON's ColorTrue® Imaging System, the scanner captures text and images with amazing detail and accurate colors. Its 600 × 1200 dpi optical resolution and 11.7 × 17-inch scan bed let you quickly capture incredibly sharp images from practically any size source document. About Your Scanner Your EPSON GT-30000 scanner includes these features: s 36-bit color depth and 600 × 1200 optical resolution lets you capture crisp, clean text and high-quality images with millions of colors and thousands of shades of gray. Speeds through documents with accuracy and detail: letter-sized monochrome up to 30 ppm, color up to 15 ppm (landscape at 300 dpi, draft mode). Large scan bed and auto document feeder let you quickly scan anything from a two-page book spread to a double-sided, 100-page document. Automatic document size recognition with EPSON TWAIN eliminates the need to preset document settings prior to each scan. EPSON scanner software lets stand-alone users or network clients control scanning directly from their workstation. s s s s 1 About Your Software The EPSON GT-30000 comes with these applications: EPSON TWAIN HS General-purpose driver for scanning photographs, artwork, or text for Optical Character Recognition (OCR). Includes automatic document size recognition. EPSON TWAIN HS Network and EPSON Scan Server Ideal general-purpose drivers for network scanning from hundreds of applications. ISIS Driver The Image and Scanner Interface Specification (ISIS) is a flexible, modular standard for acquiring, viewing, converting, printing, and storing document images. PixTools® QuickScanTM A high-performance utility that provides an integrated image acquisition environment allowing you to scan, view, print, annotate, store, and perform image processing on documents. NewSoft TM Presto! TM PageManager for EPSON After you've scanned your paper documents, use this leading document management software to organize, file, edit, copy, fax, and e-mail them from one convenient screen. Adobe® Acrobat ® Reader Lets you read the on-screen manuals for your applications and any other files you may have in Portable Document Format (PDF). 2 Getting More Information There are several ways to learn more about your EPSON GT-30000. Here's where to look for help: s EPSON GT-30000 Reference Guide Provides detailed information about EPSON TWAIN HS, including additional troubleshooting tips. You must have a web browser (Netscape Navigator® or Microsoft® Internet Explorer, versions 3.0 or later) on your computer to read this guide. See page 4 for instructions on viewing your Reference Guide. s On-Screen Help Most of the applications that come with your scanner include on-screen help. For EPSON TWAIN HS, just click the button or select Help from the menu. s Electronic Documents Several of the applications that came with your scanner include electronic manuals in the Adobe Acrobat PDF format. You'll find electronic user's guides in the Manuals folder on the EPSON GT-30000 Scanning Tools CD-ROM, as well as in the product folders. See page 6 for instructions on locating and viewing your Acrobat manuals. If none of these sources answers your questions, please see "Where To Get Help" on page 118. 3 Warnings, Cautions, and Notes Please follow these guidelines as you read your documentation: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your scanner. Tips offer hints for great scanning. Reading the Online Reference Guide The electronic EPSON GT-30000 Reference Guide is on your EPSON GT-30000 Scanner Software CD-ROM. You can view it from the CD-ROM or copy it to your hard drive and view it from there. You must have a web browser (for example, Netscape Navigator or Internet Explorer, versions 3.0 or later). If you copy the manual to your hard drive, you can read it anytime. After you copy the manual, just click Start, point to Programs, then EPSON, and select EPSON GT-30000 Reference Guide. Follow these steps to view the manual: 1. Insert your scanner software CD-ROM. If the Select Language screen doesn't appear, double-click the My Computer icon on your desktop. Then double-click the Epson CD-ROM icon. 2. Make sure English is selected and click OK. 3. When you see the EPSON Software Setup screen, click the Browse this CD button. 4 4. Open the Manuals folder, then double-click the GT30000.exe icon. The Reference Guide window opens: Click to view the Reference Guide. Click to install the Reference Guide on your hard drive. 5. Click View Reference Guide. Your browser opens and you see this window: Click a topic to expand its contents. 5 6. Click one of the topics on the left to expand its contents. Then click the subtopic you want to view. expanded contents list Reading Your Other Electronic Manuals To read other PDF manuals on your CD-ROM, you'll use Acrobat Reader. If Acrobat Reader is not already installed on your computer, you can install it with the other scanner software. See the software installation instructions for your system in Chapter 1, "Setting Up Your Scanner." When you open an electronic manual, you'll see this toolbar: previous page next page first page last page show bookmarks and page This is the toolbar for Acrobat Reader 4.05. The toolbar for Acrobat Reader 3.0 looks slightly different. 6 With Acrobat Reader, you have several ways to navigate through text: s Click on hot topics, which are usually underlined or displayed in a different color. To find out if a topic is hot, move your cursor over it. If the cursor turns into a pointing hand, the topic is linked--you can jump to it by clicking once. Use the bookmark section of the left side of the screen to move quickly to the topic of your choice. Click the Show/Hide Navigation Pane icon on the toolbar to see the bookmark section, if the manual has bookmarks. Some manuals only have a table of contents, but you can also use this to navigate the manual if the topics are linked. Use the arrow buttons in the toolbar or the vertical scroll bar on the right side of the document to move through the manual. (The box to the left of the scroll bar displays the current page number.) s s For more information, see your Acrobat Reader online guide. Locate your PDF manuals as follows: s ISIS User's Guide--Insert your scanner software CD-ROM. When the EPSON Software Setup screen appears, click Browse this CD. Open the ISIS folder, then the English folder, then double-click GT30000.pdf. Presto! PageManager--Click Start, Programs, Presto! PageManager for EPSON, and select PageManager User's Manual. Acrobat Reader--Select Reader Guide from the Acrobat Reader Help menu. You can download and view a PDF version of the GT-30000 User's Guide from the EPSON support web site at http://support.epson.com. PixTools QuickScan includes on-screen help. To access it, click Start, Programs, PixTools Products, Documentation, and select QuickScan Help. s s 7 Registering Please take a minute to complete the electronic registration form which appears at the end of the software installation process (see "Chapter 2, Installing the Software"). Registering enables you to receive special information on options, new products, and software upgrades. You'll get immediate attention if you have a problem with your scanner. 8 Chapter 1 Setting ...