24-PIN DOT MATRIX PRINTER EPSON ® LQ-570+/1070+ All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident. misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Epson and Epson ESC/P are registered trademarks and Epson ESC/P 2 is a trademark of Seiko Epson Corporation. ActionPrinter is a trademarkof Epson America. Inc IBM and IBM PC are trademarks of International Business Machines Corporation. Microsoft Windows is a trademark of Microsoft Corporation. Helvetica and Times are trademarks of Linotype AG and/or its subsidiaries General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies. Copyright © 1993 by Seiko Epson Corporation Nagano, Japan User's Guide FCC Compliance Statement For United States Users 0 Increase the separation between the equipment and receiver 0 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 0 Consult the dealer or an experienced radio/TV technician for help. WARNING Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. For Canadian Users Printer Parts paper guide \ Y printer cover T/ guide;~Zguide front &over OPERATE switch interfay cover prtnf head parallel lnterfac ground connector paper-tension unit tractor L-bit AC inlet TIPS FOR PRINTING ON SINGLE SHEETS There are a few things you should know about printing on single sheets as opposed to continuous paper. When you print on single sheets, you may notice that your printer prints the first page of your file correctly but then prints too low on the next page, or that it prints the last few lines from one page onto the next. These differences in print position are easy to adjust; you can simply change some of the settings in your software as described below to get the right results. 1. When you install software, it normally ask you what printer you are using. Make sure you choose the correct printer. See Chapter 1 for the right printer to choose. 2 Many programs include an option to set the maximum lines per page. If your program has a lines-per-page setting and you are using standard 8% x 11-inch paper, set the lines per page to 61. Note: To find'Uut tight lines-F-pge &ting for paper that is not 8% x II,createatestdaru~~gyour~Setyourtopand boftommarginstoOandthenaerrfeafileofnumberedlinesFwn I to 66. when you plirlt purjzle, notice the last number pri?lted on the first page. This is your maximum lines-per-page setting. 3. If your program doesn't have a lines-per-page setting, try decreasing the top margin or increasing thebottom margin, or both, until you get the results you want. 4. You can also try adjusting the form length setting. For a standard 8% x 11-inch page, try setting the form length at 10 inches Some programs also let you indicate whether you are using single sheets or continuous paper. Make sure you choose single sheets. iii 5. Where to Get Help for United States Users Epson America provides customer support and service through a nationwide network of authorized Epson dealers and Service Centers. Epson also provides the following support services through the Epson Consumer Resource Center at (800) 922-8911: 0 Assistance in locating your nearest Authorized Epson Reseller or Service Center 0 Technical assistance with the installation, configuration, and operation of Epson products cl Information on software drivers Cl Sales of the Epson ESC/P® Reference Manual, which contains comprehensive information on ESC/P 2TM cl Epson technical information library fax service Cl Product literature with technical specifications on our current and new products 0 Sales of ribbons, supplies, parts, documentation, and accessories for your Epson product cl Customer Relations 0 Information about user groups For United Kingdom Users Epson product guarantee Under the law, goods sold must comply with their description and must be of merchantable quality and fit for their purpose or correspond with any sample. This guarantee does not affect the seller's legal obligation or the rights of the consumer in the "consumer transactions" under any Statute, including Sections 12 to 15 of the Sales of Goods Act, 1979. All Epson Products, other than OEM products, are fully guaranteed against faulty operation or performance for a period of ONE YEAR from date of purchase by the w of the product. All claims under this guarantee MUST be supported by evidence of purchase, normally the bill of sale invoice, and it is the responsibility of the claimant to furnish such proof. Epson (UK) Limited does not issue or operate any form of guarantee registration card. Claims are made by the user returning the product to the supplier from whom it was purchased or, if this is impractical, to any Epson supplier who also handles the same product. In the event of any difficulty, users are requested to contact the Service Co-ordinator Manager at Epson (UK) Limited. Epson (UK) limited, or Epson Appointed Distributors, will at their discretion repair or replace part or all of the product to provide, in their judgement, a satisfactory performance of the product consistent with its age and apparent usage. This guarantee covers the cost of both the parts and labour required to correct any malfuntion of the equipment, but specifically excludes: wear and tear, consumables, physical damage due to unauthorized and inexpert repair. The guarantee is restricted to the performance of the product alone; and Epson (UK) Limited does not accept responsibility for any consequential loss or damage, nor claimed or implied performance, when the product is used in any combination with other equipment or program software. Product guarantee may be invalidated as a result of excessive or inappropriate use, use in adverse environment or in conditions outside the specifcations or if the product has been subjected to unapproved modifications. The guarantee does not cover visits to the user's premises or the repair or commissioning of the product on site. Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original Epson Products or Epson Approved Products by Epson (UK) Limited. Safety information Warning: This appliance must be earthed. Refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code: Green and yellow-Earth Blue - Neutral Brown - Live As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: vi The green and yellow wire must be connected to the terminal in the plug which is marked with the letter B or with the earth symbol (+I or coloured green or green and yellow. The blue wire must be connected to the terminal in the plug marked with the letter N or coloured black. The brown wire must be connected to the terminal in the plug marked with the letter L or coloured red. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. vii IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions and save them for later reference. 2 Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7. This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. 8. This product is equipped with a 3-wire grounding-type plus, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. viii 9. Do not locate this product where the cord will be walked on. 10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 12. Except as specifically explained in the User's Manual, do not attempt to service this product yourself. Opening or removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel. 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed B. If liquid has been spilled into the product C. If the product has been exposed to rain or water D. If the product does not operate normally when the operating instructions am followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and willoften require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service. Contents lntroduction Features.. . . . . . . . . . . . . . . . . . . . . . . . . . . . More about ESC/P2 . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finding Your Way Around . . . . . . . . . . . . . . . . . Warnings, Cautions, and Notes . . . . . . . . . . . . . . Chapter 1 Setting Up the Printer 1 2 2 4 4 Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . checking the parts . . . . . . . . . . . . . . . . . . . . . . . Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . Removing the protective materials . . . . . . . . . . . . . Installing the ribbon cartridge . . . . . . . . . . . . . . . . Attaching the paper guide . . . . . . . . . . . . . . . . . . Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . Plugging in the printer . . . . . . . . . . . . . . . . . . . . Running the self test . . . . . . . . . . . . . . . . . . . . . . Connecting the Printer to Your Computer . . . . . . . . . . . . Configuring Your Software for the Printer . . . . . . . . . . . Choosing from a menu . . . . . . . . . . . . . . . . ...