Control Panel Buttons and Lights Tear Off (Font) lights** q Flash when continuous paper is in the tear-off position; otherwise, the lights indicate the selected font. LF/FF button q Feeds paper line by line when pressed and released. q Ejects a single sheet or advances continuous paper to the next top-of-form position when held down. Paper Out light q On when no paper is loaded in the selected paper source or when paper is not loaded correctly. q Flashes when paper has not been fully ejected or a paper jam has occurred. Load/Eject button Tear Off (Font) button** q Advances continuous paper to the q Loads a single sheet of paper. tear-off position. q Feeds continuous paper backward q Ejects a single sheet of paper if a sheet is from the tear-off position to the toploaded. of-form position. q Loads continuous paper from the standby position. q Feeds continuous paper backwards to the standby position. *Micro Adjust mode When you hold down the Pause button for three seconds, the printer enters the micro adjust mode. In this mode, you can press the LF/FFD and Load/EjectU buttons to adjust the topof-form or tear-off position. See Chapter 2 "Using the Printer." **Font select In the Micro Adjust mode, you can select the font to use for printing by pressing the Tear Off button. The Tear Off lights turn on, off or flash to indicate the selected font. Pause button Stops printing temporarily, and resumes printing when pressed again. When pressed for three seconds, turns on the Micro Adjust mode*. To turn off, press again. Pause light On when the printer is paused. q Flashes when the printer is in the Micro Adjust mode*. q Flashes when the print head has overheated. q ® 24-Pin Dot Matrix Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P2 is a trademark of SEIKO EPSON CORPORATION. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. IBM is a registered trademark of International Business Machines Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan. User's Guide Contents Control Panel Buttons and Lights Getting to Know Your Printer Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Print Head Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 ENERGY STAR ® Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Chapter 1 Setting Up the Printer Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a place for the printer. . . . . . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Installing the paper-feed knob . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Attaching the paper supports . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Installing or replacing the ribbon cartridge . . . . . . . . . . . . . 1-7 Plugging in the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Running the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-14 Using the parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Using the serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Installing the software in Windows Me, 98, 95, 2000, or NT 4.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 Installing the software in Windows 3.1 or NT 3.5x . . . . . . . 1-20 For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22 Contents 3 Chapter 2 Using the Printer Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a built-in font. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Your Printer's Default Settings. . . . . . . . . . . . . . . . . . . . . . Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing on Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing with the push tractor . . . . . . . . . . . . . . . . . . . . . . . . Removing a printed document from the push tractor. . . . Switching back to single sheets . . . . . . . . . . . . . . . . . . . . . . . Printing with the pull tractor. . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the top-of-form position. . . . . . . . . . . . . . . . . . . . Advancing the paper to the tear-off edge . . . . . . . . . . . . . . Printing on Single Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing on Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the paper-thickness lever. . . . . . . . . . . . . . . . . . . Multipart forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing and Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cut-sheet feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pull tractor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Color upgrade kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2-2 2-3 2-9 2-11 2-11 2-16 2-17 2-17 2-23 2-25 2-28 2-28 2-29 2-29 2-31 2-31 2-33 2-34 2-34 2-38 2-40 2-42 2-46 Chapter 3 Using the Printer Software Using the Printer Driver with Windows Me, 98, and 95 . . . . . . Accessing the printer driver from Windows applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver from the Start menu . . . . . . . Changing the printer driver settings . . . . . . . . . . . . . . . . . . Using the Printer Driver with Windows 3.1. . . . . . . . . . . . . . . . . Accessing the printer driver from Windows applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver from the Control Panel. . . . . 3-2 3-2 3-4 3-4 3-5 3-5 3-7 4 Contents Changing the printer driver settings . . . . . . . . . . . . . . . . . . . 3-7 Using the Printer Driver with Windows 2000 and NT 4.0 . . . . . 3-8 Accessing the printer driver from Windows applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Accessing the printer driver from the Start menu. . . . . . . . 3-11 Changing the printer driver settings . . . . . . . . . . . . . . . . . . . 3-12 Using the Printer Driver with Windows NT 3.5x . . . . . . . . . . . . . 3-13 Accessing the printer driver from Windows applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Accessing the printer driver from the Control Panel . . . . . 3-16 Changing the printer driver settings . . . . . . . . . . . . . . . . . . . 3-16 Printer Driver Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 About the EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . . 3-19 Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . 3-19 Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . 3-21 Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Chapter 4 Troubleshooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Power is not being supplied . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 The print is faint or uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Dots are missing in printed characters or graphics . . . . . . . 4-7 Printed characters are not what you expected . . . . . . . . . . . 4-7 The print position is not what you expected . . . . . . . . . . . . 4-8 Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Single sheets do not feed properly. . . . . . . . . . . . . . . . . . . . . 4-8 Continuous paper does not feed properly . . . . . . . . . . . . . . 4-9 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 When you use the cut-sheet feeder, the paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Switching between the cut-sheet feeder and the Contents 5 push tractor does not work properly . . . . . . . . . . . . . . . . 4-12 Using the pull tractor with the push tractor, continuous paper does not feed properly . . . . . . . . . . . . 4-12 With the color upgrade kit installed, the printer does not operate properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Appendix A Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper alignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EPSON ESC/P2 control codes. . . . . . . . . . . . . . . . . . . . . . . . IBM 2390 Plus emulation control codes . . . . . . . . . . . . . . . . Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 A-3 A-4 A-4 A-6 A-8 A-8 A-8 A-12 A-15 A-15 A-16 A-16 A-17 A-18 Index Printer Parts 6 Contents Getting to Know Your Printer Your EPSON® LQ-300+ 24-pin dot matrix printer provides highquality printing and superior performance in a compact design. Its features include: t A variety of paper paths to suit your printing needs. t The ability to handle a wide range of paper types, including continuous paper, multipart forms (with one original and up to three copies), labels, single sheets, and envelopes. t High-spee ...