User manual EPSON LQ-680

® 24-Pin Dot Matrix Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. IBM is a registered trademark of International Business Machines Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan. User's Guide Contents Getting to Know Your Printer Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Print Head Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Chapter 1 Setting Up the Printer Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Attaching the paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-6 Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . 1-8 Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Installing the printer software in Windows Me, 98, 95, 2000, or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Installing the printer software in Windows 3.1 or NT 3.5x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Chapter 2 Paper Handling Selecting a Paper Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Paper source and paper types. . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Setting the paper release lever (LQ-680) . . . . . . . . . . . . . . . . 2-4 Setting the Paper Source button (LQ-680Pro) . . . . . . . . . . . 2-5 Adjusting the Paper Thickness Lever. . . . . . . . . . . . . . . . . . . . . . . 2-6 Using Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Positioning your continuous paper supply . . . . . . . . . . . . . 2-8 Loading continuous paper with the tractor . . . . . . . . . . . . . 2-9 Contents i Using the tear-off function . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing continuous paper . . . . . . . . . . . . . . . . . . . . . . . . . Using Continuous Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . Using Overlapping Multipart Forms (LQ-680Pro). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Single-Sheet Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . Using Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching Between Continuous Paper and Single Sheets . . . . . Switching to single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to continuous paper . . . . . . . . . . . . . . . . . . . . . . . Using Micro Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the loading position . . . . . . . . . . . . . . . . . . . . . . . Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . Adjusting the printing position. . . . . . . . . . . . . . . . . . . . . . . 2-14 2-17 2-17 2-18 2-19 2-20 2-23 2-24 2-25 2-26 2-26 2-28 2-28 2-28 2-31 2-32 Chapter 3 Using the Printer Software About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Printer Driver With Windows Me, 98 or 95 . . . . . . . . Accessing the printer driver from Windows applications . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver from the Start menu . . . . . . . Changing the printer driver settings . . . . . . . . . . . . . . . . . . Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . Accessing the printer driver from Windows applications . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver from the Control Panel. . . . . Changing the Printer driver settings . . . . . . . . . . . . . . . . . . Using the Printer Driver With Windows 2000 and NT 4.0 . . . . Accessing the printer driver from Windows applications . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver from the Start menu . . . . . . . Changing the printer driver settings . . . . . . . . . . . . . . . . . . Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . . Accessing the printer driver 3-2 3-3 3-3 3-5 3-6 3-7 3-7 3-9 3-9 3-10 3-10 3-12 3-13 3-14 ii Contents from Windows applications . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Accessing the printer driver from the Control Panel . . . . . 3-16 Changing the Printer driver settings . . . . . . . . . . . . . . . . . . . 3-17 Printer Driver Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Using the EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . . 3-21 Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . 3-21 Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . 3-23 Chapter 4 Changing Printer Settings From the Printer's Control Panel Selecting a Built-In Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 About Your Printer's Default Settings . . . . . . . . . . . . . . . . . . . . . . 4-3 Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Chapter 5 Troubleshooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Single-sheet paper loading or feeding problems . . . . . . . . . 5-6 Continuous paper loading or feeding problems . . . . . . . . . 5-8 Printing position problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Printing or printout quality problems. . . . . . . . . . . . . . . . . . 5-11 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . . 5-17 Printing a Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18 Printing a Hex Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19 Contents iii Appendix A Enhancing Your Printer With Options Cut-Sheet Feeders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . Loading paper from the cut-sheet feeder. . . . . . . . . . . . . . . Switching between the tractor and the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading paper manually from the paper guide . . . . . . . . . Roll Paper Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the roll paper holder . . . . . . . . . . . . . . . . . . . . . . . Loading a roll of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optional interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 A-3 A-6 A-13 A-15 A-17 A-17 A-18 A-20 A-21 A-22 Appendix B Cleaning and Transporting the Printer Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Appendix C Specifications Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EPSON ESC/P2 control codes. . . . . . . . . . . . . . . . . . . . . . . . IBM 2390 Plus emulation control codes . . . . . . . . . . . . . . . . C-2 C-2 C-4 C-6 C-6 C-6 C-11 C-14 C-14 C-15 C-15 C-16 Contacting Customer Support iv Contents Glossary Index Contents v Printer Parts control panel printer cover ribbon cartridge print head edge guide knob paper guide paper thickness lever power switch paper release lever (LQ-680 only) paper support sprocket units parallel interface Control Panel Buttons and Lights Font button Selects the font. Condensed button Turns on and off the condensed mode. Reset When you press both the Font and Condensed buttons simultaneously, the printer clears its buffer and return to its default settings. Tear Off/Bin button (LQ-680) q Advances continuous paper to the tear-off position. q Feeds continuous paper backward from the tear-off position to the top-of-form position. q Selects a cut-sheet feeder bin. q Turns on the card mode to print on postcards and envelopes. Tear Off/Bin lights (LQ-680) q f f when continuous paper is in the tear-off position. q o n when bin 1 of the optional cut-sheet feeder is selected. q n o when bin 2 of the optional cut-sheet feeder is selected. q n n when the printer is in the card mode. Pause button Stops printing temporarily, and resumes printing when pressed again. When pressed for three seconds, turns on the *micro adjust mode. To turn off, press again. Pause light On when the printer is paused. q Flashes when the printer is in the *micro adjust mode. q Flashes when the print head has overheated. q Paper Out light On when no paper is loaded in the selected paper source or paper is not loaded correctly. q Flashes when paper has not been fully ejected or a paper jam has occurred. q LQ-680 LQ-680Pro Paper Source button & lights (LQ-680Pro) Select a paper source. See Chapter 2. Tear Off/Special Paper button (LQ-680Pro) q Advances continuous paper to the tear-off position. q Feeds continuous paper backward from the tear-off position to the top-of-form position. q Turns on the card mode or envelope mode. Tear Off/Special Paper lights (LQ-680Pro) q f f when continuous paper is in the tearoff position. q o n when the printer is in the card mode. q n o when the printer is in the envelope mode. *Micro Adjust mode When you hold down the Pause button for three seconds, the printer enters the micro adjust mode. In this mode, you can press the LF/FFD and Load/EjectU buttons to adjust the top-of-form or tear-off position. See Chapter 2. LF/FF button q Feeds paper line by line when pressing shortly. q Ejects a single sheet or advances continuous paper to the next top-of-form position when held down. Load/Eject button q Loads a single sheet of paper. q Ejects a single sheet of paper if a sheet is loaded. q Loads continuous paper from the standby position. q Feeds continuous paper backward to the standby position. Getting to Know Your Printer Your EPSON® LQ-680/LQ-680Pro 24-pin dot matrix printer provides high-quality printing and great performance in a compact design. Features include: t The ability to handle a wide range of paper types, including continuous paper, multipart forms with one original and up to five copies, labels, single sheets, envelopes, and postcards t High-speed printing of up to 413 cps (characters per second) at 10 characters per inch Your printer also comes with printer driver software, the EPSON Status Monitor 3 utility for Microsoft® Windows® Me, 98, 95, 2000 and NT 4.0, that lets you check the status of your printer quickly and easily, and other software. In addition, many other options are available to suit your individual needs. Getting to Know Your Printer 1 Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. t Do not place the printer on an unstable surface or near a radiator or heat source. t Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle. t Do not block or cover the openings in the printer's cabinet. Do not insert objects through the slots. t Use only the type of power source indicated on the printer's label. t Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. t Do not use a damaged or frayed power cord. t If you use an extension cord with the printer, make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. t Unplug the printer before cleaning, and clean it with a damp cloth only. t Do not spill liquid on the printer. t Except as specifically explained in this guide, do not attempt to service the printer yourself. 2 Getting to Know Your Printer t Unplug the printer and refer servicing to qualified personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; or if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. Printer parts marked with this symbol may be hot. Turn off the printer and let it cool for a few minutes before you touch any printer part marked with this symbol. t K t If you plan to use the printer in Germany, observe the following: To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker. Getting to Know Your Printer 3 Print Head Caution Symbol The symbol on the print head indicates that this part may be hot. Never touch the print head just after the printer has been used. Let the print head cool for a few minutes before touching it. K ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, and scanners in an effort to reduce air pollution caused by power generation. Warnings, Cautions, and Notes This guide uses the following conventions: Notes contain important information and useful tips on the operation of your printer. w c Warnings must be followed to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. 4 Getting to Know Your Printer Chapter 1 Setting Up the Printer Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Attaching the paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-6 Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . 1-8 Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Installing the printer software in Windows Me, 98, 95, 2000, or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Installing the printer software in Windows 3.1 or NT 3.5x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Setting Up the Printer 1-1 Unpacking the Printer Besides this guide, your printer box should include an EPSON printer software CD-ROM, a Notice Sheet, and the following items: power cord printer paper guide ribbon cartridge Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country of purchase; be sure the plug you have is the right one for your location. c 1-2 Caution: There are several models of the printer designed for different voltages, and it is not possible to adjust the printer for use with another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer. Setting Up the Printer You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future. It should always be transported in its original packaging or equivalent materials. Choosing a Place for the Printer Follow the guidelines below when selecting a location for your printer. t Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or at an angle. t Leave adequate room around the printer for easy operation and maintenance. t Avoid using or storing the printer in places subject to rapid changes in temperature and humidity. Keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust. t Avoid places subject to shocks and vibrations. t Place the printer near a wall outlet where you can easily unplug the power cord. t Avoid electrical outlets controlled by wall switches or automatic timers. An interruption of power can erase information in the memory of your printer or computer. Also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations. Setting Up the Printer 1-3 t Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. t Use a grounded power outlet; do not use an adapter plug. t Make sure the paper path is clear and unobstructed before you print on continuous paper. t Position your printer's power cord and interface cable so they do not interfere with paper feeding. If you plan to use a printer stand, follow these guidelines: t Use a stand that supports at least 20 kg. t Never use a stand that tilts the printer. The printer should always be kept level. t If possible, secure the printer's power cord and interface cable to a leg of the printer stand so they do not interfere with paper feeding. 1-4 Setting Up the Printer Assembling the Printer Attaching the paper guide To attach the paper guide, slide the slots on the paper guide all the way onto the mounting pegs in the printer as shown below. Plugging in the Printer 1. Make sure the printer is turned off. 2. Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your printer's power cord matches your electrical outlet. w Warning: It is not possible to change the printer's voltage. If the rated voltage and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Setting Up the Printer 1-5 3. If the power cord is not attached to the printer, plug the appropriate end into the AC inlet on the back of the printer. 4. Plug the power cord into a properly grounded electrical outlet. Connecting the Printer to Your Computer Your printer has a standard IEEE-1284 compatible parallel interface connection and an optional interface. If your computer requires a different type of printer interface, try one of the Type B optional interfaces described in "Optional interface cards" on page A-21. Follow the steps below to connect the printer to your computer using a parallel interface connector, or a ground wire connector. 1. Make sure both the printer and computer are turned off. 2. Plug the cable connector securely into the parallel interface connector. . 1-6 Setting Up the Printer 3. Squeeze the wire clips together until they lock in place on both sides of the connector. 4. If your cable has a ground wire, connect it to the printer's ground connector as shown below. 5. Plug the other end of the cable into the computer. Setting Up the Printer 1-7 Installing or Replacing the Ribbon Cartridge EPSON recommends the use of genuine EPSON Ribbon Cartridges (S015016). w Warning: You may touch the print head by hand to install or replace the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before proceeding. 1. Make sure the printer is turned off. 2. Open the printer cover by gently lifting up the notch on the both sides. 1-8 Setting Up the Printer 3. The print head should be in the replacement position indicated by an indentation in the front metal plate, as shown below. c If it is not, close the printer cover and turn the printer on to move the print head to the replacement position. Wait a few seconds, then turn the printer off again and open the printer cover. Caution: Following the steps below while the printer is turned on can damage the printer. Setting Up the Printer 1-9 4. If a used ribbon cartridge is already installed, squeeze the tabs on each side of the cartridge, and pull the cartridge out of the printer. Properly dispose the used ribbon and cartridge. 5. Turn the ribbon-tightening knob on the new cartridge in the direction of the arrow to take up any slack in the ribbon. 6. Hold the ribbon cartridge with the exposed ribbon down and the ribbon-tightening knob facing you, and guide the ribbon under the print head. Then snap the cartridge into place so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder. 1-10 Setting Up the Printer 7. Hold the ribbon cartridge by its handle and push it firmly down into position; then press on both ends of the cartridge to make sure the plastic hooks fit into the slots. 8. Turn the ribbon-tightening knob again to remove any slack in the ribbon and to make sure the ribbon moves freely. 9. Close the printer cover. Note: The printer pauses and cannot print when the printer cover is open. Setting Up the Printer 1-11 Installing the Printer Software After you connect the printer to your computer, you need to install the software included on the EPSON printer software CD-ROM shipped with your printer. Your printer software includes: t Printer driver The printer driver is the software that runs, or "drives," your printer. With it, you can make printer settings such as print quality, resolution, and paper size. t EPSON Status Monitor 3 (for Windows Me, 98, 95, 2000 and NT 4.0) The EPSON Status Monitor 3 notifies you of printer errors and displays printer status information. t EPSON Remote! (a DOS-based printer setup utility) The EPSON Remote! utility allows you to easily change the printer's default settings from the computer screen. See "Using the EPSON Remote! Utility" on page 3-20. To install the printer software, see "Installing the printer software in Windows Me, 98, 95, 2000, or NT 4.0" or "Installing the printer software in Windows 3.1 or NT 3.5x" in this section. If you are using DOS, see "For DOS programs" on page 1-17. 1-12 Setting Up the Printer Installing the printer software in Windows Me, 98, 95, 2000, or NT 4.0 Follow the steps below to install the printer software in Windows Me, 98, 95, 2000, or NT 4.0: Note: t Installing the printer software for Windows 2000 or NT 4.0 may require administrator privileges. If you have problems, ask your administrator for more information. t If you wish to make a diskette version of the printer software on your CD-ROM, insert the CD and run the EPSETUP program. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions. t If you are using the diskette version of the EPSON software, make a backup copy of the EPSON printer software disk or disks before you begin installation. t If the New Hardware Found screen or any other wizard appears when you turn on your computer, click Cancel and follow the steps below. t If the Digital Signature Not Found screen appears, click Yes. If you click No, you must reinstall the printer driver as described below. t Installation time varies depending on your computer. 1. Make sure that the printer and computer are switched off. 2. Switch the PC on. Windows starts automatically. Then switch the printer on. 3. Insert the CD-ROM containing the printer software into the CD-ROM drive. TheAutoPlay function of the CD-ROM drive automatically starts the installation program on the CD-ROM. Setting Up the Printer 1-13 If the installation program does not start automatically, click on Start and then on Run. In the Run dialog box, enter the drive letter of your CD-ROM drive in the command line (e.g. E:\), followed by the command START.EXE (e.g. E:\START.EXE) and click on the OK button. Note: If your CD-ROM drive has a drive letter other than "E", substitute the appropriate letter. The installation program starts. The subsequent procedure is menu-driven, i.e., you can select the relevant options from a list simply by clicking with the mouse. The remainder of the installation is automatic and you do not need to enter any more information. 4. Select the desired options and follow the on-screeen instructions. 5. After the printer software has been successfully installed, click on the button identified by a door icon to exit the installation program. When you install the printer driver on Windows 98, 95, 2000 or NT 4.0, EPSON Status Monitor 3 will also be installed. For information on opening and using the software, see Chapter 3, "Using the Printer Software." Installing the printer software in Windows 3.1 or NT 3.5x Follow the steps below to install the printer software in Windows 3.1 or NT 3.5x systems. Note: Installing the printer software on Windows NT 3.5x may require administrator privileges. If you have problems, ask your administrator for more information. 1-14 Setting Up the Printer 1. Make sure Windows 3.1 is running and the Program Manager window is open. 2. Insert the EPSON printer software CD shipped with your printer in the CD-ROM drive. Note: If your system does not have a CD-ROM drive, you can make a floppy disk version from which to install the printer software. 3. From the File menu, choose Run. The Run dialog box appears. In the Command Line box, type E:\START and click OK. Note: If your CD-ROM drive has a drive letter other than "E" , substitute the appropriate letter. The installation program starts. The subsequent procedure is menu-driven, i.e., you can select the relevant options from a list simply by clicking with the mouse. The remainder of the installation is automatic and you do not need to enter any more information. 4. Select the desired options and follow the on-screen instructions. Setting Up the Printer 1-15 5. After the printer software has been successfully installed, click on the button identified by a door icon to exit the installation program. The installation program automatically selects this printer as the default printer for Windows applications. The installation program automatically selects the LQ-680/LQ680Pro as the default printer for Windows applications. For information on opening and using the software, see Chapter 3, "Using the Printer Software." 1-16 Setting Up the Printer For DOS programs To control the printer from DOS application programs, you need to select the printer you are using or another available printer from the printer list of your application. Choose the EPSON LQ-680/LQ-680Pro printer at the appropriate step in the setup or installation procedure of your DOS application program. If the list in your application does not include the LQ-680/LQ-680Pro printer, choose the first available printer from this list: LQ-670 LQ-580/LQ-570e LQ-2070/LQ-2080 LQ-2170/LQ-2180 LQ-870/LQ-1170 LQ-570/1070/570+/1070+ DLQ-3000/DLQ-3000+ DLQ-2000 LQ-1060 LQ-1050 LQ-2550 LQ-2500 Note: If your application does not list a suitable alternative, contact the software manufacturer to see if an update is available. Setting Up the Printer 1-17 Chapter 2 Paper Handling Selecting a Paper Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Paper source and paper types. . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Setting the paper release lever (LQ-680) . . . . . . . . . . . . . . . . 2-4 Setting the Paper Source button (LQ-680Pro) . . . . . . . . . . . 2-5 Adjusting the Paper Thickness Lever. . . . . . . . . . . . . . . . . . . . . . . 2-6 Using Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Positioning your continuous paper supply . . . . . . . . . . . . . 2-8 Loading continuous paper with the tractor . . . . . . . . . . . . . 2-9 Using the tear-off function . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Removing continuous paper. . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Using Continuous Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Using Overlapping Multipart Forms (LQ-680Pro) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Using Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Using Single-Sheet Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . 2-23 Using Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Using Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25 Switching Between Continuous Paper and Single Sheets . . . . . . 2-26 Switching to single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 Switching to continuous paper. . . . . . . . . . . . . . . . . . . . . . . . 2-28 Using Micro Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28 Adjusting the loading position. . . . . . . . . . . . . . . . . . . . . . . . 2-28 Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . . 2-31 Adjusting the printing position . . . . . . . . . . . . . . . . . . . . . . . 2-32 Paper Handling 2-1 Your printer can print on a wide variety of paper types, including single sheets, continuous paper, multipart forms, labels, envelopes, postcards, and roll paper. This chapter explains how to use these paper types with your printer. Note: See Appendix C for detailed specifications on the paper types the printer can use. Selecting a Paper Source Your printer can accommodate a variety of paper types through four paper sources: paper guide, tractor, optional cut-sheet feeder, or optional roll paper holder. The paper source you should select depends on the type of paper you want to use. See "Paper source and paper types" on page 2-3. For LQ-680 users: To select a paper source, use the paper release lever. See "Setting the paper release lever (LQ-680)" on page 2-4. For LQ-680Pro users: To select a paper source, use the Paper Source button on the control panel. See "Setting the Paper Source button (LQ-680Pro)" on page 2-5. 2-2 Paper Handling Paper source and paper types The table below shows which paper source to use for each paper type. Paper source Paper guide ­ Optional cutsheet feeder ­ Optional roll paper holder** ­ Paper type Continuous paper Continuous multipart forms Labels Single sheets Single-sheet multipart forms Envelopes Tractor N N N ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ N N N N ­ N (bin 1 only) N* N N ­ ­ ­ (bin 1 only) ­ Postcards ­ (bin 1 only) Roll paper ­ N N : You can use this paper type with this paper source. ­ : You cannot use this paper type with this paper source. * You can use only carbonless single-sheet multipart forms that are glued at the top of the forms. ** The optional roll paper holder is not available in some countries. Paper Handling 2-3 Setting the paper release lever (LQ-680) Set the paper release lever to select the paper-feeding method you want the printer to use. The paper release lever has two positions: for tractor feeding and for single-sheet feeding, as explained below. Single-sheet feeding position ­ to use the paper guide, the optional cut-sheet feeder, or the optional roll paper holder. Tractor feeding position ­ to use the tractor. 2-4 Paper Handling Setting the Paper Source button (LQ-680Pro) Set the Paper Source button on the control panel to select the paper source you want the printer to use. There are three settings: Tractor for tractor feeding, Manual/CSF Bin1 for single-sheet feeding including the cut-sheet feeder bin 1, and Manual/CSF BIN2 for single-sheet feeding including cut-sheet feeder bin 2, as explained below. Paper Source button Tractor Manual/CSF Bin1 Tractor feeding position ­ to use the tractor. Single-sheet feeding position 1 ­ to use the paper guide, the optional cut-sheet feeder bin 1, or the optional roll paper holder. Single-sheet feeding position 2 ­ to use the paper guide, the optional cut-sheet feeder bin 2, or the optional roll paper holder. Manual/CSF Bin2 Paper Handling 2-5 Adjusting the Paper Thickness Lever You need to set the paper thickness lever to match the thickness of your paper. There are nine lever positions, from -1 to 7. The Auto position is also available on the LQ-680Pro. For LQ-680 users: Set the paper thickness lever manually to the appropriate position from -1 to 7, as described in the table below. For LQ-680Pro users: We recommend using the Auto position for all types of paper. When the Auto position is selected, the printer automatically adjusts itself to match the thickness each time it loads new paper, but your printing time may be slowed. If you use the same type of paper every time, you may want to set the paper thickness lever to the appropriate manual position as described in the table below to speed-up printing. 2-6 Paper Handling The following table provides guidelines for selecting the appropriate lever position for the type of paper you are using. Paper thickness lever Paper type Ordinary paper (single sheets or continuous paper) Multipart forms (single sheets or continuous paper) 2 parts (original plus + 1 copy) 3 parts (original plus + 2 copies) 4 parts (original plus + 3 copies) 5 parts (original plus + 4 copies) 6 parts (original plus + 5 copies) Labels Postcards Envelopes* * position -1 or 0 1 2 3 5 7 2 2 2 to 6 Auto** For thin envelopes, such as airmail envelopes, select position 2 or 3; for regular envelopes, select position 4; for thick envelopes, select position 4, 5, or 6. c ** LQ-680Pro only. Caution: If you set the paper thickness lever to 1 or higher, be sure to set the lever back to the 0 (or Auto position for LQ-680Pro) before you print on ordinary paper again. Paper Handling 2-7 Using Continuous Paper You can load continuous paper from the built-in tractor unit located on the back of the printer. Note: See Appendix C for detailed specifications on continuous paper. Positioning your continuous paper supply When you load continuous paper, make sure you align your paper supply with the tractor so the paper feeds smoothly into the printer, as shown below. 2-8 Paper Handling Loading continuous paper with the tractor 1. Make sure the printer is turned off. 2. For LQ-680 users: Select tractor feeding with the paper release lever, and make sure the paper thickness lever is set to 0 if you are using ordinary continuous paper. For LQ-680Pro users: Select tractor feeding with the Paper Source button, and make sure the paper thickness lever is set to Auto or 0 if you are using ordinary continuous paper. 3. Slide the edge guide out as far as it will go. Paper Handling 2-9 4. Release the sprocket lock levers by pushing them up. 5. Facing the back of the printer, position the left sprocket unit so that the sprocket pins are to the left of the "0" on the scale and the arrow mark on the printer. Then push down the lock lever to lock the sprocket in place. arrow mark scale Note: Printing starts at the arrow mark on the printer and the "0" mark on the scale. The unprintable area is to the left of the arrow mark and the "0". 2-10 Paper Handling 6. Slide the right sprocket unit to roughly match the width of your paper, but do not lock it. 7. Slide the paper support midway between the two sprocket units. Paper Handling 2-11 8. Open the sprocket covers. 9. Fit the first three holes of the continuous paper over the sprocket pins on both sides. Be sure to load your paper printable side up. c 2-12 Caution: Make sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoothly into the printer. Paper Handling 10. Close the sprocket covers. If necessary, unlock and reposition the left sprocket unit so that the perforation aligns with the arrow mark on the printer. Then lock the sprocket in place. 11. Slide the right sprocket unit to remove any slack in the paper. Then push down the sprocket lock lever to lock the sprocket in place. 12. Turn on the printer. When the printer receives data, it automatically loads the paper before printing. Paper Handling 2-13 When using continuous paper, you can use the tear-off function to tear off printed pages not wasting any blank pages next to the printed pages. For more information, see the next section. Note: t You can advance the paper to the loading position by pressing the Load/Eject button before the printer receives data. t Always make sure there is at least one more sheet than required, because continuous paper may not feed properly if it is not fed through the sprocket. Caution: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. c Using the tear-off function After you have finished printing, you can use the tear-off function to advance continuous paper on the tractor to the tear-off edge of the printer. You can then easily tear off printed sheets. When you resume printing, the printer automatically feeds paper back to the loading position so you can save paper that would normally be lost between documents. You can use the tear-off function in two ways: by pressing the button on the control panel, or by using the control panel's default-setting mode or the EPSON Remote! utility to select auto tear-off. (See "About Your Printer's Default Settings" on page 4-3 for information on the printer's default-setting mode.) 2-14 Paper Handling If the perforation between pages is not aligned with the tear-off edge, you can adjust the tear-off position using the micro-adjust feature as described later in this chapter. c Caution: Never use the tear-off function to feed labels backwards; they may come off their backing and jam the printer. Using the Tear Off button You can use the Tear Off button (the Tear Off/Bin button on the LQ-680 or the Tear Off/Special Paper button on the LQ-680Pro) to advance continuous paper to the tear-off position by following the steps below: 1. Make sure printing has finished. Then press the Tear Off button until the two lights on the control panel start flashing. The printer advances the paper to the tear-off edge. tear-off edge Paper Handling 2-15 2. Tear off all printed pages at the tear-off edge. If the perforation is not aligned with the tear-off edge, adjust the tear-off position using the micro-adjust feature. See "Adjusting the tear-off position" later in this chapter. 3. When you resume printing, the printer feeds the paper back to the top-of-form position and begins printing. (You can also manually feed the paper back to the top-of-form position by pressing the same button used to advance the paper.) Using auto tear-off mode When you turn on the auto tear-off function in the printer's default-setting mode or the EPSON Remote! utility, the printer advances continuous paper to the tear-off position when you finish printing. The printer advances paper to the tear-off position only when it receives a full page of data or a form-feed command and then receives no more data for three seconds. 2-16 Paper Handling For instructions on how to activate the auto tear-off function, see "About Your Printer's Default Settings" on page 4-3 or open the EPSON Remote! utility as described in Chapter 3 and follow the on-screen instructions. While using the default-setting mode or the utility, also make sure the page length is set correctly for your continuous paper. After the paper has been advanced, tear off all printed pages and resume printing as described in "Using the Tear Off button" earlier in this chapter. You can leave the auto tear-off mode on even when you are using single sheets. The mode is disabled while you are using single sheets. Removing continuous paper 1. After you finish printing, tear-off all printed pages using the tear-off function. 2. Press the Load/Eject button to feed the continuous paper backward out of the printer and into the standby position. 3. To completely remove continuous paper from the printer, open the sprocket covers. Remove the paper from the tractor unit, and then close the sprocket covers. Using Continuous Multipart Forms Your printer can use continuous multipart forms with up to six parts including the original. You can use carbonless or carbonbacked multipart forms. c Caution: Do not use carbon-interleaved multipart forms. Paper Handling 2-17 Before printing, set the paper thickness lever to the correct position for your multipart forms. LQ-680 users should set the lever as described in the table on page 2-7. LQ-680Pro users should make sure the lever is set to the Auto position. You can load continuous multipart forms in the same way as you load ordinary continuous paper. For instructions, see "Using Continuous Paper" earlier in this chapter. c Caution: When printing on multipart forms, make sure that your software settings keep the printing entirely within the printable area of the forms. Printing on the edge of a multipart form can damage the print head. For information about the printable area, see the paper specifications in Appendix C. Using Overlapping Multipart Forms (LQ-680Pro) LQ-680Pro users can print on overlapping multipart forms backed with continuous paper. The page length of the multipart forms is longer than that of the backing continuous paper. So when extended, one page's multipart forms overlap the next page's multipart forms. The thickness of this overlapping area is thicker than the printable area. Before printing, set the paper thickness lever to the Auto position. Also turn on both the overlapping-forms and the skip-overperforation settings using the default setting mode. See "Adjusting the Paper Thickness Lever" earlier in this chapter and "Changing default settings" on page 4-9 for more information. You can load continuous multipart forms in the same way as you load ordinary continuous paper. For instructions, see "Using Continuous Paper" earlier in this chapter. 2-18 Paper Handling c Caution: t When printing on overlapping multipart forms, make sure that your software settings keep the printing entirely within the printable area of the forms. Printing on the edge of a multipart form can damage the print head. For information about the printable area, see the paper specifications in Appendix C. t Never feed overlapping multipart forms backward with the Load/Eject or Tear Off/Special Paper buttons. Doing so may cause paper jams or damage to the printer. t To remove overlapping multipart forms from the paper path after you finish printing, first tear off the paper at a point before the paper slot. Then use the LF/FF button to advance the remaining paper out of the printer. Using Labels When selecting labels for printing, always choose labels mounted on continuous backing sheets with sprocket holes for use with a tractor. Do not use labels on shiny single-sheet backing, because the backing sheet tends to slip and may not feed properly. Labels are loaded in the same way as you load ordinary continuous paper, except for the paper thickness lever setting. LQ-680 users should set the lever to 2. LQ-680Pro users are recommended to use the Auto setting, or set it manually to 2 for faster throughput. For instructions on loading, see "Using Continuous Paper" earlier in this chapter. For instructions on paper thickness lever setting, see "Adjusting the Paper Thickness Lever" earlier in this chapter. Paper Handling 2-19 c Caution: t When printing on labels, make sure that your software settings keep the printing entirely within the printable area. Printing on the edge of a label can damage the print head. For information about the printable area, see the paper specifications in Appendix C. t Never feed labels backward with the Load/Eject, Tear Off/Bin (LQ-680), or Tear Off/Special Paper (LQ680Pro) buttons. Labels can easily peel off their backing and jam the printer. t To remove labels from the paper path after you finish printing, first tear off the labels at a point before the paper slot. Then use the LF/FF button to advance the remaining labels out of the printer. t Because labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. t Do not leave labels loaded in the printer between print jobs; they tend to curl and may come off their backing and jam the printer when you resume printing. Using Single Sheets You can load one sheet of paper at a time into the paper guide at the front of the printer, or you can load a stack of paper in the optional cut-sheet feeder. (See Appendix A for more information on the optional cut-sheet feeder.) Note: t See Appendix C for detailed single-sheet paper specifications. t If you load long paper (for example, legal size paper), leave enough space at the back of the printer so that the paper is not obstructed. 2-20 Paper Handling Follow these steps to load single sheets from the paper guide: 1. Make sure that the printer is off and the paper guide is attached as described in Chapter 1. Then close the sprocket covers and push down the sprocket lock levers to lock the sprocket units in place. 2. For LQ-680 users: Select single-sheet feeding with the paper release lever as described in "Selecting a Paper Source" on page 2-2. Also make sure the paper thickness lever is set to 0 if you are using ordinary single-sheet paper. For LQ-680Pro users: Select single-sheet feeding with the Paper Source button as described in "Selecting a Paper Source" on page 2-2. Also make sure the paper thickness lever is set to Auto or 0 if you are using ordinary single-sheet paper. 3. Turn on the printer. Paper Handling 2-21