® 24-Pin Dot Matrix Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. IBM is a registered trademark of International Business Machines Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan. User's Guide FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures. u u u Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. For Canadian Users This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. u ii DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Located at: EPSON AMERICA, INC. MS 6-43 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Telephone: (562)290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909 Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Type of Product: Model: EPSON Dot Matrix Printer P220A/P220B iii iv Contents Getting to Know Your Printer Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Print Head Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 1 Setting Up the Printer Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Attaching the paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-6 Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . 1-8 Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Installing the printer software in Windows 98, 95, 2000, or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Installing the printer software in Windows 3.1 or NT 3.5x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 v Chapter 2 Paper Handling Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper source and paper types . . . . . . . . . . . . . . . . . . . . . . . . Setting the paper release lever (LQ-680) . . . . . . . . . . . . . . . Setting the Paper Source button (LQ-680Pro) . . . . . . . . . . . Adjusting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . Using Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Positioning your continuous paper supply . . . . . . . . . . . . . Loading continuous paper with the tractor. . . . . . . . . . . . . Using the tear-off function . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing continuous paper . . . . . . . . . . . . . . . . . . . . . . . . . Using Continuous Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . Using Overlapping Multipart Forms (LQ-680Pro) . . . . . . . . . . . Using Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Single-Sheet Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . Using Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching Between Continuous Paper and Single Sheets . . . . . Switching to single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to continuous paper . . . . . . . . . . . . . . . . . . . . . . . Using Micro Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the loading position . . . . . . . . . . . . . . . . . . . . . . . Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . Adjusting the printing position. . . . . . . . . . . . . . . . . . . . . . . 2-2 2-3 2-4 2-5 2-6 2-8 2-8 2-9 2-14 2-17 2-17 2-18 2-19 2-20 2-23 2-24 2-25 2-26 2-26 2-28 2-28 2-28 2-31 2-32 Chapter 3 Using the Printer Software About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Printer Driver With Windows 98 or 95 . . . . . . . . . . . . Accessing the printer driver from Windows applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver from the Start menu . . . . . . . Changing the printer driver settings . . . . . . . . . . . . . . . . . . 3-2 3-3 3-3 3-5 3-5 vi Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . . 3-6 Accessing the printer driver from Windows applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Accessing the printer driver from the Control Panel . . . . . 3-8 Changing the Printer driver settings . . . . . . . . . . . . . . . . . . . 3-8 Using the Printer Driver With Windows 2000 and NT 4.0 . . . . . 3-9 Accessing the printer driver from Windows applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Accessing the printer driver from the Start menu . . . . . . . . 3-11 Changing the printer driver settings . . . . . . . . . . . . . . . . . . . 3-12 Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . . 3-13 Accessing the printer driver from Windows applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Accessing the printer driver from the Control Panel . . . . . 3-15 Changing the Printer driver settings . . . . . . . . . . . . . . . . . . . 3-16 Printer Driver Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Using the EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . . 3-20 Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . 3-20 Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . 3-22 Chapter 4 Changing Printer Settings From the Printer's Control Panel Selecting a Built-In Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 About Your Printer's Default Settings . . . . . . . . . . . . . . . . . . . . . . 4-3 Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 vii Chapter 5 Troubleshooting Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single-sheet paper loading or feeding problems . . . . . . . . Continuous paper loading or feeding problems . . . . . . . . Printing position problems . . . . . . . . . . . . . . . . . . . . . . . . . . Printing or printout quality problems . . . . . . . . . . . . . . . . . Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 5-4 5-5 5-6 5-8 5-9 5-11 5-16 5-17 5-18 5-19 Appendix A Enhancing Your Printer With Options Cut-Sheet Feeders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . Loading paper from the cut-sheet feeder. . . . . . . . . . . . . . . Switching between the tractor and the cut-sheet feeder . . Loading paper manually from the paper guide . . . . . . . . . Roll Paper Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the roll paper holder . . . . . . . . . . . . . . . . . . . . . . . Loading a roll of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optional interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 A-3 A-6 A-13 A-14 A-15 A-15 A-17 A-18 A-19 A-20 Appendix B Cleaning and Transporting the Printer Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Tr ...