Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. A Note Concerning Responsible Use of Copyrighted Materials Digital cameras and scanners, like photocopiers, conventional cameras, and ink jet printers, can be misused by improper copying and reprinting of copyrighted material. While some countries' laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers. Trademarks EPSON, EPSON Stylus, EPSON Photo Stickers, and MicroWeave are registered trademarks of SEIKO EPSON CORPORATION. EPSON Print Lab, EPSON PhotoCenter, EPSON Store, and SoundAdvice are service marks, and Resolution Performance Management, RPM, EPSON Software, and PhotoEnhance are trademarks of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. Printed on recycled paper Copyright © 2002 by Epson America, Inc. 7/02 CPD-14477 ii Contents Welcome! About Your Software About Your Documentation Using the EPSON Printer Information Center Launching the Movies Launching the Manual 1 2 3 4 4 5 7 8 9 10 12 12 12 14 17 17 19 21 22 22 Printing From Start to Finish Loading Paper Loading Envelopes Basic Printing in Windows Selecting the Settings You Use Most Often Basic Printing on a Macintosh Printing with OS 8.5.1 to 9.x Printing with OS X Customizing Your Print Settings Customizing Windows Print Settings Customizing Macintosh Print Settings Selecting the Correct Media Type Using Film Factory Using Exif Print iii Maintaining Your Printer Cleaning the Print Head Running the Head Cleaning Utility Examining the Nozzle Check Pattern Replacing an Ink Cartridge Checking the Ink Supply Purchasing Ink Cartridges Ink Cartridge Precautions Removing and Installing Ink Cartridges Aligning the Print Head Cleaning the Printer Transporting the Printer 27 27 28 29 29 29 30 30 31 34 35 36 37 38 39 40 41 41 42 43 45 45 47 48 49 49 52 53 55 Solving Problems Printer Parts Diagnosing Printer Problems Running a Printer Check Problems and Solutions Setup and Software Installation Problems Printer Problems Print Quality Problems Paper Feeding Problems Miscellaneous Printout Problems Uninstalling and Reinstalling Printer Software Where To Get Help Installing Your Printer Software Installing Printer Software on Mac OS X Installing Printer Software for Mac OS 9.x Installing Printer Software on Windows 2000 Installing Printer Software on Windows 95 iv Contents Requirements and Notices Windows System Requirements Macintosh System Requirements ENERGY STAR Compliance Important Safety Instructions Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity Epson America, Inc. Limited Warranty 57 57 58 58 59 60 61 62 62 65 Index Contents v Welcome! Your EPSON Stylus® C62 printer is ideal for personal or home office use. It provides you with these great features: I I Exceptionally high print quality for printing anything from reports and resumes to family photos and greeting cards. Resolution Performance ManagementTM (RPM) technology, which optimizes the number and placement of ink droplets on a variety of paper types, and delivers superior photo quality and performance with manageable print file sizes. Versatile paper handling lets you print on a wide variety of media, from EPSON® Premium Bright White Paper to EPSON Matte Paper Heavyweight. Genuine EPSON ink and papers deliver the highest quality prints. I I 1 About Your Software The CD-ROM that came with your printer includes all the software you need for printing. (You must have a CD-ROM or DVD drive installed in your computer.) See the Start Here sheet for installation instructions. I Your printer driver runs your printer and lets you control how your documents look. You can't print without it. Tip: It's a good idea to check EPSON's support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience. I Your EPSON Printer Information Center gives you quick, on-screen access to information about your printer. It includes EPSON Print Show, animated tutorials on loading paper, improving print speed, and other tasks. It also includes your on-screen Reference Guide for complete information about your printer. (The desktop icon may be different on some Mac® OS X systems.) EPSON SoftwareTM Film FactoryTM is a photo management program that lets you organize, beautify, and print your photos in a flash. Supports Exif Print. See page 22 for more information. EPSON PhotoCenterSM is EPSON's free photo-sharing web site where you can store, organize, and share your photos; print high-resolution photos straight from the web; and create free online postcards with your photos. Your printer software installer lets you add a link to the EPSON PhotoCenter on your desktop. I I 2 Welcome! About Your Documentation To set up your printer and install its software, see the Start Here sheet. This book contains system requirements, important safety information, your warranty, and instructions on: I I I I Using the EPSON Printer Information Center Printing with Windows® or on a Macintosh® Maintaining the printer Solving basic problems Please follow these guidelines throughout: Warning: must be followed carefully to avoid bodily injury. Caution: must be observed to avoid damage to your equipment. Note: contains important information about your printer. Tip: contains additional hints for better printing. For more information on your printer, use your EPSON Printer Information Center, described on page 4. Welcome! 3 Using the EPSON Printer Information Center Need help loading paper, clearing a paper jam, or cleaning the print head? Use the EPSON Printer Information Center (EPIC) to view printer movies that quickly tell you how. EPIC also includes an on-screen Reference Guide with additional printer details. Follow the instructions on the Start Here sheet to install the EPSON Printer Information Center, if you haven't already. Note: You need a browser--such as Microsoft® Internet Explorer 4.0 or later or Netscape® Navigator® 3.0 or later--to view the Reference Guide. If you are using a different browser, the pages may not display correctly. Launching the Movies 1. Double-click the EPSON Printer Information Center icon on your desktop. (The desktop icon may be different on some Mac OS X systems.) 2. Click Print Show. Click Print Show 4 Welcome! 3. Click the appropriate topic, then click the title of the movie you want to watch. Use the program tools to pause a movie, replay a step, or skip ahead. Click a topic, to view a movie 4. Click Exit to exit Print Show. Launching the Manual 1. Double-click the EPSON Printer Information Center icon on your desktop. 2. Click Reference Guide. You see this screen: Click here to expand the table of contents 3. Click a topic on the left to expand the table of contents. Welcome! 5 4. Click on the topic you want to view. I I Click right arrows Click down arrows to view subtopics, then click on a topic. to close subtopic lists. Closed list, click to expand Click to go to topic Note: If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic. 6 Welcome! Printing From Start to Finish Follow the instructions in these sections to print using all your printer's features: I I I I I I I "Loading Paper" on page 8 "Basic Printing in Windows" on page 10 "Basic Printing on a Macintosh" on page 12 "Customizing Your Print Settings" on page 17 "Selecting the Correct Media Type" on page 21 "Using Film Factory" on page 22 "Using Exif Print" on page 22 Tip: Whenever you print, make sure you: I Use the right paper. For the best-looking photos, most vivid colors, sharpest text, and greatest detail, always use genuine EPSON papers and EPSON ink. Choose the right printer settings for the paper. Your printer automatically adjusts itself for each type of document and paper you've selected, so make sure your printer settings are correct for the document you're printing and the paper you've loaded. I 7 Loading Paper 1. Press in the locking tab on the left edge guide and slide it to the approximate width of your paper. 2. Place paper in your printer on the right side of the sheet feeder, behind the tab. 3. Slide the left edge guide lightly against the paper. 4. Pull out the output tray extension. Load paper behind the tab Press the locking tab and slide the left edge guide against the paper Follow these guidelines when loading paper: I I I I Always load the short edge first, even when you're printing landscape-oriented documents. Load the printable side face up. It's usually whiter or brighter than the other side. Load letterhead or pre-printed paper into the printer top edge first. Don't load paper above the arrow on the left edge guide. See your Print Show movies for additional instructions on loading paper. Double-click the EPSON Printer Information Center icon on your desktop. 8 Printing From Start to Finish Loading Envelopes 1. Load up to 10 envelopes, short edge first and printable side up. Tip: For best results, press each envelope flat before loading it, or load one envelope at a time. 2. Place the envelope's flap edge against the right edge of the sheet feeder, behind the tab. 3. Press the locking tab on the left edge guide and slide it against the envelopes. Load with the printable side up Before you print, make sure you choose the correct envelope size as the paper Size (Windows) or Paper Size (Macintosh) setting and Landscape as the Orientation. See page 11 (Windows), page 12 (Macintosh OS 8.5.1 to 9.x), or page 14 (Macintosh OS X) for instructions. Printing From Start to Finish 9 Basic Printing in Windows After you create a document in a software program, follow these steps to print it: 1. From the File menu, click Print. You see a Print window like this one: Select your printer here Click here to open your printer software 2. Make sure EPSON Stylus C62 Series is selected. 3. Click the Properties or Preferences button. (If you see a Setup, Printer, or Options button, click it. Then click Properties or Preferences on the next screen.) 10 Printing From Start to Finish 4. Select the following settings on the Main tab in your printer settings window. The most important thing to remember is to set the correct paper Type for the paper you're using. 1 Select the type of document you're printing: Draft: for rough drafts with reduced print quality Text: For text-only documents with higher text quality 2 Select your paper type (see page 21) 3 Select your paper size 4 Select your document or image orientation Text & Image: For documents with text and images with higher quality Photo: For photos and graphics with good quality and speed Best Photo: For photos or graphics with high print quality 5 Click OK Tip: For more information about printer settings, click the or Help button. 5. You return to the Print window. Click OK or Print to start printing. After a moment, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or resume printing. You can also see how much ink you have left. Click to cancel printing Click to pause or resume printing Printing From Start to Finish 11 Selecting the Settings You Use Most Often Your printer settings apply only to the program you're currently using. If you want, you can change the default Windows printer settings ...