EPSON Stylus ® C80 Printer Basics Printed on recycled paper Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. A Note Concerning Responsible Use of Copyrighted Materials Digital cameras and scanners, like photocopiers, conventional cameras, and ink jet printers, can be misused by improper copying and reprinting of copyrighted material. While some countries' laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers. Trademarks EPSON, EPSON Stylus, and MicroWeave are registered trademarks of SEIKO EPSON CORPORATION. EPSON Print Lab, EPSON Connection, EPSON Store, and SoundAdvice are service marks, and DuraBrite, EPSON Archival and PhotoEnhance are trademarks of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. Copyright © 2001 by Epson America, Inc. CPD-12668R3 4014244-01 11/01 ii Contents WELCOME! About Your Documentation Warnings, Cautions, Notes, and Tips Viewing Your On-Screen Reference Guide 1 1 2 2 5 6 7 10 11 14 15 16 16 17 18 20 23 23 25 25 27 28 28 31 34 PRINTING FROM START TO FINISH Loading Paper Printing with Windows Selecting the Settings You Use Most Often Printing on a Macintosh Selecting the Correct Media Type Printing On Envelopes Using PhotoEnhance, Custom, and Advanced Settings Enhancing Photos Using Custom Project Types Using Advanced Settings Printing on Both Sides of the Paper MAINTAINING YOUR PRINTER Cleaning the Print Head Examining the Nozzle Check Pattern Replacing an Ink Cartridge Checking Your Ink Supply Ink Cartridge Precautions Replacing an Empty or Low Ink Cartridge Replacing a Cartridge When Print Quality Declines Aligning the Print Head iii Cleaning the Printer Transporting the Printer 36 37 39 40 41 41 43 44 44 45 46 49 50 52 52 52 53 53 54 55 55 56 57 57 58 PROBLEM SOLVING Printer Parts Diagnosing Printer Problems Checking the Control Panel Lights Running a Printer Check Problems and Solutions Problems Setting Up the Printer or Installing Software Printing Problems Print Quality Problems Problems with Paper Feeding Solving Miscellaneous Printout Problems Uninstalling Printer Software Uninstalling Windows Software Uninstalling Macintosh Software Reinstalling Printer Software Where To Get Help EPSON Technical Support REQUIREMENTS AND NOTICES Windows System Requirements Macintosh System Requirements ENERGY STAR Compliance Important Safety Instructions Ink Cartridge Safety Instructions iv FCC Compliance Statement Declaration of Conformity Epson America, Inc. Limited Warranty 59 60 61 63 INDEX v Welcome! For business and professional users, the EPSON Stylus® C80 printer introduces a new era of superior color desktop printing. With resolutions up to 2880 × 720 dpi, it delivers ultra sharp text and clear, vibrant colors at extremely fast print speeds--up to 20 ppm for black text printing. But what makes the EPSON Stylus C80 truly stand out from the competition is EPSON's exclusive DuraBriteTM ink technology. This quick-drying, super-penetrating ink is both water-resistant and fade-resistant. When properly cared for, your prints can last for many years. The light resistance of prints is rated up to seventy years with EPSON ArchivalTM Matte Paper. This rating is based on accelerated testing of prints on special media, displayed indoors, under glass. Actual print stability will vary according to image, display conditions, light intensity, humidity, and atmospheric conditions. EPSON does not guarantee the longevity of prints. Lightfastness ratings do not estimate the durability of the paper itself. For maximum print life, display all prints under glass or lamination or properly store them. About Your Documentation To set up your printer and install its software, see the Start Here sheet. This book contains system requirements, important safety information, and instructions on: I I I I viewing your on-screen Reference Guide printing with Windows® or on a Macintosh® maintaining the printer solving basic problems For more details about printing with, maintaining, or troubleshooting your printer, see your on-screen Reference Guide, as described on page 2. 1 Warnings, Cautions, Notes, and Tips Please follow these guidelines: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for better printing. Viewing Your On-Screen Reference Guide Your printer CD-ROM includes an on-screen Reference Guide. It is in HTML format, so you need a browser--such as Microsoft® Internet Explorer 3.0 or later or Netscape NavigatorTM 3.0 or later--to view it. If you are using a different browser, the pages may not display correctly. (A browser is not included on the printer software CD-ROM.) You can view this Reference Guide from the CD-ROM or copy it to your hard drive and view it from there. Follow these steps: 1. Insert your printer software CD-ROM. My Computer (for Windows XP, click Start first), 2. Windows: Double-click double-click your CD-ROM or DVD drive icon, then double-click the EPSON icon. EPSON icon on your desktop. Then Macintosh: Double-click the EPSON icon in your CD-ROM window. double-click the 2 The Main Menu appears: 3. Click View Reference Guide. You see this screen. 4. You can either view the manual from the CD-ROM (View Reference Guide) or copy the manual to your hard drive (Install Reference Guide) and view it from there. For details on viewing the manual, see the next section. If you copied the manual to your hard drive, you can access it at any time, as follows: Windows: Select Start > Programs (or All Programs) > EPSON, and click ES C80 Guide. Macintosh: Open the EPSON STYLUS C80 folder and double-click View Reference Guide. 3 When you first open the Reference Guide, you see this screen: Click here to expand the table of contents Click a topic on the left to expand the table of contents. After expanding the table of contents, you can click on the topic you want to view. If there's a right arrow Click the down arrow , click it to view subtopics, then click on a topic to go to it. to close a subtopic list. Closed list, click to expand Click to go to topic If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic. 4 Printing from Start to Finish Here's what to do to print a basic document--such as a photograph or newsletter-- from loading the paper to selecting print settings to controlling the print job. Follow the instructions in these sections: I I I I "Loading Paper" on page 6 "Printing with Windows" on page 7 "Printing on a Macintosh" on page 11 "Selecting the Correct Media Type" on page 14 If you're already familiar with EPSON ink jet printing, you can skip to these sections: I I I "Printing On Envelopes" on page 15 "Using PhotoEnhance, Custom, and Advanced Settings" on page 16 "Printing on Both Sides of the Paper" on page 20 5 Loading Paper You can load up to 150 sheets of plain paper in your printer's sheet feeder, as long as your stack does not come above the arrow on the printer's left edge guide. Fan the stack of paper before loading it. Then place your paper against the right edge of the sheet feeder and slide the left edge guide against the paper. (Don't push the paper deeper into the feeder.) Make sure the paper lies flat against the paper support. Don't load paper above this arrow Slide the left edge guide against the paper Make sure the paper lies flat against the paper support Follow these guidelines when loading paper: I I I I I I Fan paper before loading it and make sure it lies flat against the paper support. Load the printable side face up. It's usually whiter or brighter than the other side. Always load the short edge first, even when printing in landscape mode. Load letterhead or preprinted paper into the printer top edge first. Don't load paper above the arrow on the left edge guide. If you experience paper feeding problems, try loading fewer sheets. For instructions on using special media, see your on-screen Reference Guide. 6 Printing with Windows This section describes the basic steps for printing with Windows. Make sure you have paper in the printer, as described on page 6. After you create your document in a software program, follow these steps to print: 1. From the File menu, click Print. You see your application's Print dialog box (your dialog box may look different): Select your printer here Click here to open your printer software 2. Make sure your EPSON Stylus C80 printer is selected. 3. Click the Properties button (Preferences button for Windows XP). If you see a Setup, Printer, or Options button, click it. Then click Properties (or Preferences) on the next screen. If you click the print icon on your application's tool bar instead of selecting Print from the File menu, you may not get the option to change the printer software settings before printing. You see the Main menu of your printer settings dialog box. 7 The most important thing to remember is to set the correct Media Type for the paper you're using. The printer automatically adjusts other settings to optimize the results for your media. Select the type of paper you loaded Select the ink color Select Automatic mode Select higher-quality or faster printing Click OK 4. Make the following settings: I Choose the Media Type for your paper (click the arrow to display the Media Type list). If you're not sure which setting to select, see page 14. For Ink, select Color to print a color document, or Black to print a grayscale or black text document. Set the Mode option to Automatic. It's the easiest way to get good printing results on all types of paper. Set the slider in the Mode box to Quality or Speed to select high-quality or faster printing. (The slider may not be available for your Media Type.) I I I 8 5. Click the Paper tab at the top of the window if you need to change the paper size, number of copies, page orientation, or printable area. 6. Click the Layout tab if you want to reduce or enlarge your printed image, print multiple layouts, or add a watermark. 7. Click OK to return to the Print dialog box. 8. Click OK (or Print) to begin printing. For more information about printer settings, click the Help button. You can also right-click any item on the screen and then click What's This?. After a moment, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left. Click to cancel printing Click to pause or resume printing Shows ink levels 9 For more information on printing--for example, using advanced printer settings, previewing your printout, or adding a watermark--see your on-screen Reference Guide (described on page 2) or your printer software online help. Selecting the Settings You Use Most Often Your printer settings apply only to the application you're currently using. If you usually print one type of document in different applications--for example, color flyers on letter-size paper--you can change the default printer settings for all your programs. 1. Right-click the screen. printer icon on your taskbar (in the lower right corner of your 2. Select Printer Settings. You see the Main menu of your printer settings dialog box, as shown on page 8. 3. Select the default settings you want to use for ...