WASHER USER INSTRUCTIONS Table of Contents ASSISTANCE OR SERVICE ............................ 1 WASHER SAFETY............................................ 2 WASHER USE .................................................. 3 WASHER CARE ............................................... 5 TROUBLESHOOTING...................................... 6 WARRANTY...................................................... 8 Assistance or Service If you need assistance or service, first see the "Troubleshooting" section. Additional help is available by calling our Customer eXperience Center at 1-800-253-1301 from anywhere in the U.S.A., or write: Whirlpool Corporation Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Information may also be obtained by visiting our website at www.estateappliances.com. Please include a daytime phone number in your correspondence. Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service. Write down the following information about your appliance to help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label, located under the washer lid. Dealer name____________________________________________________ Serial number __________________________________________________ Address ________________________________________________________ Phone number __________________________________________________ Model number __________________________________________________ Purchase date __________________________________________________ 3955886 WASHER SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean: DANGER WARNING You can be killed or seriously injured if you don't immediately follow instructions. You can be killed or seriously injured if you don't follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. IMPORTANT SAFETY INSTRUCTIONS WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following: s s Read all instructions before using the washer. Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode. Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. s Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. Before the washer is removed from service or discarded, remove the door or lid. Do not reach into the washer if the drum, tub or agitator is moving. Do not install or store the washer where it will be exposed to the weather. Do not tamper with controls. Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out. See "Electrical Requirements" for grounding instructions. s s s s s s s s SAVE THESE INSTRUCTIONS 2 WASHER USE Starting Your Washer WARNING WARNING Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable fluids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so can result in death, explosion, or fire. Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. 1. Measure detergent and pour it into the washer. If desired, add powdered or liquid color safe bleach. 2. Drop a sorted load of clothes loosely into your washer. s Load evenly to maintain washer balance. Mix large and small items. Items should move easily through the wash water. s Style 1: With liquid chlorine bleach dispenser (on some models) s Load only to the top of the basket as shown. Overloading can cause poor cleaning. Use only liquid chlorine bleach in this dispenser. Do not use this dispenser to add powdered chlorine or color-safe bleach to your load. Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser. Bleach is immediately fed into washer and is diluted automatically during the wash part of the cycle. Style 2: Without liquid chlorine bleach dispenser (on some models) s s Let the washer fill and begin agitating the load. Add bleach 5 minutes into the wash cycle for best cleaning and so that bleach can be removed in the rinse cycle. Pour bleach around the agitator, not directly onto the load to avoid damaging clothing or other items in the load. 3. (OPTIONAL) Add liquid chlorine bleach. NOTE: Follow the garment and the chlorine bleach manufacturers' directions for proper use. Undiluted bleach will damage any fabric it touches. The damage appears as rips, holes, tears, or color loss and may not show up until several washings later. To avoid spilling, use a cup with a pouring spout. Do not let bleach splash, drip, or run down into the washer basket. Always measure liquid chlorine bleach. Do not guess. Do not use more than the manufacturer's recommended amount for a full load. Use less with a smaller load size. 4. (OPTIONAL) Add liquid fabric softener. NOTE: Do not spill or drip any fabric softener onto the clothes. Undiluted fabric softener can stain fabrics. Always dilute fabric softener with warm water. Using too much fabric softener can make some items (diapers and towels) nonabsorbent. If this happens, do not use on every load, or use less of it in each load. 3 Style 1: With liquid fabric softener dispenser (on some models) s Temperature Guide Wash Temp Hot Suggested Fabrics Whites and pastels Durable garments Heavy soils Bright colors Moderate to light soils Colors that bleed or fade Light soils Use only liquid fabric softener in this dispenser. Pour measured liquid fabric softener into the dispenser. Softener is added automatically during the rinse portion of the cycle. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows. Warm Cold Style 2: Without liquid fabric softener dispenser (on some models) s In the final rinse only, add fabric softener that has been diluted with ¹/ to 1 cup (125 to 250 mL) warm water. NOTE: In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well. Soils can be difficult to remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments). 8. (OPTIONAL) EXTRA RINSE selector (on some models). For an additional rinse and spin at the end of a wash cycle, set the EXTRA RINSE selector to ON. On some models, the EXTRA RINSE feature is part of the cycle. 9. (OPTIONAL) Some models have an END OF CYCLE SIGNAL selector. Set this selector to ON if you want your washer to alert you when the wash cycle is complete. 10. Push in the Cycle Control knob and turn it clockwise to the wash cycle you want. Reduce the wash time when using a small load size setting. Pull out the Cycle Control knob to start the washer. 5. Close the washer lid. Washer will not agitate or spin with the lid open. 6. Turn the LOAD SIZE or WATER LEVEL selector to the correct setting for your wash load and the type of fabric being washed. You may change the load size or water level selection after the washer has started filling by turning the selector to a different setting. 7. Select a Wash Temperature based on the type of fabric and soil being washed. Use the warmest wash water safe for the fabric. Follow garment label instructions. The Automatic Temperature Control (ATC) (on some models) electronically senses and maintains a uniform water temperature by regulating incoming hot and cold water. s Even in Cool wash, some warm water is let into the washer to maintain a minimum temperature of approximately 70ºF (21ºC). To stop or restart your washer: s s To stop the washer at any time, push in the Timer knob. To restart the washer, close the lid (if open) and pull out the Timer knob. 4 WASHER CARE Cleaning Your Washer Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer. Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into your washer and run it through a complete cycle using hot water. Repeat this process if necessary. Remove any hard water deposits using only cleaners labeled as washer safe. Cleaning the liquid fabric softener dispenser (on some models): 1. Remove dispenser by grasping top with both hands and squeezing, while pushing upward with thumbs. 2. Rinse dispenser under warm water, then replace it. NOTE: Some models are equipped with a liquid fabric softener dispenser. To avoid damage to the washer or clothing, do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser; it is for liquid fabric softener only. To use washer again 1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. 2. Plug in washer or reconnect power. 3. Run the washer through a complete cycle with 1 cup (250 mL) of detergent to clean out antifreeze. Water Inlet Hoses Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker. Storage, non-use or vacation care Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should: 1. Unplug washer or disconnect power. 2. Turn off the water supply to the washer. This helps avoid accidental flooding (due to a water pressure surge) while you are away. Moving and Storage Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it. Winterizing your washer 1. Shut off both water faucets. Disconnect and drain water inlet hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket. 2. Run washer on a drain and spin setting for about 30 seconds to mix the antifreeze and remaining water. 3. Unplug washer or disconnect power. 5 TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Washer and Components Noisy s Washer Operation Washer won't run, fill, rinse or agitate; washer stops Is the load balanced and the washer level? The wash load should be balanced and not overloaded. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions. Did you completely remove the yellow shipping strap with cotter pins? See the Installation Instructions. Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash? These are normal washer noises. WARNING s s Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. s s s Leaking s Check the following: Are the fill hoses tigh ...