Last modified: June, 2005 Deep Freeze Security Notice Deep Freeze does not protect against booting from a floppy drive or CD-ROM drive. The CMOS should be configured to prevent booting from the floppy drive or CD-ROM drive (i.e. set to boot to the hard drive) and the CMOS must be password protected. This is a normal precaution for most public access computers. The Windows Registry, the computer CMOS and the boot sector are protected by Deep Freeze from within Windows. Technical Support Every effort has been made to design this software for ease of use and to be problem free. If problems are encountered, contact Technical Support: Email: Phone: Hours: Contact Information Web: Email: Phone: Fax: Hours: Address: support@faronics.com 800-943-6422 or 604-540-8199 7:00am to 5:00pm (Pacific Time) www.faronics.com sales@faronics.com 800-943-6422 or 604-540-8199 800-943-6488 or 604-540-8179 7:00am to 5:00pm (Pacific Time) Faronics Technologies USA Inc. Suite 170 ­ 2411 Old Crow Canyon Road San Ramon, CA 94583 USA Faronics Corporation Suite 202 ­ 145 Schoolhouse Street Coquitlam, BC V3K 4X8 Canada ©1999-2005 Faronics Corporation. All rights reserved. Deep Freeze, FreezeX and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product names are trademarks of their respective owners. 3 This page intentionally left blank Contents Deep Freeze Overview ............................................................................................................................................. 7 About Deep Freeze .........................................................................................................................................................7 System Requirements .....................................................................................................................................................7 Deep Freeze Professional Components .......................................................................................................................7 About Faronics ................................................................................................................................................................7 Deep Freeze Configuration Administrator .............................................................................................................. 8 Installation .......................................................................................................................................................................8 Customization Code Initialization ...............................................................................................................................9 Customization Code Re-Initialization .........................................................................................................................9 Using the Configuration Administrator ................................................................................................................. 10 Welcome Tab .................................................................................................................................................................10 Toolbar ...........................................................................................................................................................................10 File Menu .......................................................................................................................................................................11 Configuration Tab ........................................................................................................................................................12 Passwords.......................................................................................................................................................................12 Frozen Drives ................................................................................................................................................................13 Restart/Shutdown .........................................................................................................................................................14 Maintenance ..................................................................................................................................................................15 Advanced Maintenance ...............................................................................................................................................17 Custom Batch Files .......................................................................................................................................................17 ThawSpace .....................................................................................................................................................................18 Win9x .............................................................................................................................................................................19 Miscellaneous ................................................................................................................................................................20 Create Programs ...........................................................................................................................................................21 One Time Password Generation System ...................................................................................................................22 Uninstalling the Configuration Administrator.........................................................................................................23 Deploying Deep Freeze.......................................................................................................................................... 24 Attended Install or Uninstall .......................................................................................................................................24 Silent Install or Uninstall .............................................................................................................................................25 Silent Install or Uninstall using a Shortcut................................................................................................................25 Network Install on Multiple Workstations ................................................................................................................26 Install Over Existing Deep Freeze Versions ..............................................................................................................26 Install Using Imaging ...................................................................................................................................................26 Using Deep Freeze ................................................................................................................................................. 27 Workstation Logon .......................................................................................................................................................27 Boot Control..................................................................................................................................................................27 Change Password ..........................................................................................................................................................28 Clone ..............................................................................................................................................................................28 One Time Passwords ....................................................................................................................................................29 Using ThawSpace ..........................................................................................................................................................29 Permanent Software Installations, Changes, or Removals ......................................................................................29 Deep Freeze Command Line Control (DFC.EXE) .................................................................................................. 30 DFC Boot Control ........................................................................................................................................................30 DFC Status Query.........................................................................................................................................................30 Configuration Update ..................................................................................................................................................30 DFC Return Values.......................................................................................................................................................31 Batch File Example .......................................................................................................................................................31 5 This page intentionally left blank Deep Freeze Overview About Deep Freeze With over five million installations, Deep Freeze has a proven track record of non-restrictive, complete Windows protection. Deep Freeze provides network administrators with a simple and 100% successful method of maintaining desktop systems and reduces software technical support to an absolute minimum. Completely invulnerable to hacking, Deep Freeze instantly protects and preserves original computer configurations. No matter what changes a user makes to a workstation, simply restart to eradicate all changes and reset the computer to its original state. Computing environments are easier to manage and maintain, and expensive computer assets are kept running at 100% capacity. The result is a truly protected and parallel network, completely free of harmful viruses and unwanted programs. System Requirements The Deep Freeze Configuration Administrator requires Windows 2000 or XP to function properly. Deep Freeze requires Windows 95/98/Me/2000/XP and 10% free hard drive space. The hardware requirements are the same as the recommended hardware requirements for the host operating system. Deep Freeze Professional Components Deep Freeze uses different colored icons to represent the functions of its components. The Configuration Administrator application is used to create customized, preconfigured workstation installation program files, Workstation Seeds, the Enterprise Console, and generate One Time Passwords. A customized Deep Freeze workstation installation file based on configuration options; to be installed onto Windows 95/98/Me/2000/XP workstations. About Faronics Faronics develops and markets intelligent utilities for absolute control of multi-user computing environments. Faronics' market-leading solutions have dramatically impacted the day-to-day lives of thousands of information technology professionals and computing lab managers, ensuring 100% availability of systems. Our user-driven, powerful technology innovations benefit educational institutions, libraries, government organizations and corporations. Incorporated in 1996, Faronics has two offices situated in the USA and Canada. An ambitious growth strategy and global outlook has Faronics striving to reach new markets. Future diversification of Faronics' utilities will provide innovative and unique solutions, continuing to enhance user productivity. 7 Deep Freeze Configuration Administrator The Configuration Administrator is intended to only be installed on the computer used to administrate Deep Freeze. The Configuration Administrator is used to create a customized Deep Freeze installation program pre-configured with passwords, schedules, and other options. Installation Complete the following steps to install the Configuration Administrator: 1. Insert the CD-ROM from the media package into the CD-ROM drive. 2. Select Install Deep Freeze Professional Administrator in the window that appears on the desktop. If Deep Freeze has been downloaded via the Internet, double-click the file DF5Pro.exe to begin the installation process. The following screen appears: 3. 4. Follow the steps presented. Read and accept the license agreement. Click Install and the Configuration Administrator is installed on the computer. 8 Customization Code Initialization Open the Configuration Administrator by selecting the following path from the Start menu: Start > Programs > Faronics > Deep Freeze Professional > Deep Freeze Administrator The Deep Freeze Professional Customization window appears the first time the Configuration Administrator is opened. Deep Freeze requires the admin ...