RestoreIT! TM Network V3.1 User's Guide Revision 3.1 August 2003 Copyright Notice Copyright© 2000-2002 FarStone Tech Inc. All Rights Reserved. No part of this publication may be copied, transmitted, stored in a retrieval system, or translated into any language in any form or by any means without the expressed written permission of Far Stone Technology Inc. Far Stone grants you the right to use one copy of the enclosed software program "SOFTWARE" on a single computer. If the SOFTWARE is installed on a network, or more than one user can run the SOFTWARE at the same time, you must purchase an additional license for each additional user or computer. Trademarks RestoreIT!TM and RestoreIT! NetworkTM are trademarks of Far Stone Technology Inc. Microsoft®, Windows® and MS-DOS® are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel Corporation. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Printed in the United States of America. Far Stone Technology Inc. 15550-B Rockfield Blvd., Suite 100, Irvine, CA 92618 Tel: (949) 458-3666 Fax: (949) 458-3633 Technical support: E-Mail: support@farstone.com Please contact your reseller, or use our online support system at www.farstone.com. For Technical Support, follow the links to the support section: http://www.farstone.com/home/en/shtml/contactus.shtml Copyright © 2000-2002, Far Stone Technology Inc. All rights reserved. Contents Introduction ................................................................................................................................ - 6 RestoreIT! Network (RITN) Edition ........................................................................................................................................- 6 Features .....................................................................................................................................................................................- 6 - Installation .................................................................................................................................. - 9 System Requirements..............................................................................................................................................................- 9 Installing the RITN Administrator ..........................................................................................................................................- 10 Installing the RITN Client .......................................................................................................................................................- 12 Installation Trouble Shooting.................................................................................................................................................- 16 - The RITN Administrator ........................................................................................................... - 18 The RITN Administrator- Introduction ..................................................................................................................................- 18 RITN Administrator toolbar buttons......................................................................................................................................- 18 - Using the RITN Administrator ................................................................................................. - 21 Opening the Remote Settings, Protection Policy and Enable/Disable Dialog ...............................................................- 21 The Remote Settings page ...............................................................................................................................................- 21 Changing a client side password to the RestoreIT! Manager (Real Mode) .............................................................................. - 22 Alternating RestoreIT! Server for the client side ........................................................................................................................... - 22 Need confirmation when perform recovery.................................................................................................................................... - 22 The Protection Policies page ­ Overview ...................................................................................................................................... - 23 - Changing the Protection Policy........................................................................................................................................- 24 Enabling/Disabling RestoreIT!..........................................................................................................................................- 24 Manually Enable/Disable RestoreIT! .............................................................................................................................................. - 24 - Automatically Enable/Disable RestoreIT!...........................................................................................................................- 25 - Launching The Server-Side RestoreIT! Client Manager ...................................................................................................- 25 Shutting Down & Restarting Clients .....................................................................................................................................- 26 Monitoring Client Screens .....................................................................................................................................................- 26 Using the Watch Client screen menu..............................................................................................................................- 27 Restoring from Full screen view.......................................................................................................................................- 27 Controlling Client Computer ..................................................................................................................................................- 27 Using the Client Control screen menu. ...........................................................................................................................- 28 Sending Messages to Clients ...............................................................................................................................................- 28 Viewing client computer Log files .........................................................................................................................................- 29 The global Log file setup...................................................................................................................................................- 29 Changing the RITN Administrator password.......................................................................................................................- 30 Saving the client Password list .............................................................................................................................................- 30 Closing the RITN Administrator ............................................................................................................................................- 31 - Server-Side Client Manager .................................................................................................... - 33 The RestoreIT! Client Manager - Introduction ....................................................................................................................- 33 Opening the server side RestoreIT! Client Manager .........................................................................................................- 33 RestoreIT! Client Manager : Main buttons......................................................................................................................- 33 Viewing client side properties...........................................................................................................................................- 34 Changing the Protection Policy ....................................................................................................................................................... - 35 Enabling/Disabling RestoreIT!......................................................................................................................................................... - 35 - Managing client side Restore Points and Policies .............................................................................................................- 35 Viewing Restore Point properties ....................................................................................................................................- 36 RestoreIT! Client Manager With Customized Protection..............................................................................................- 36 Description of Restore Point Icons ................................................................................................................................................. - 36 Adding Restore Points ...................................................................................................................................................................... - 37 Creating new Incremental Restore Points ................................................................................................................................ - 37 Renewing a Static Restore Point ............................................................................................................................................... - 38 Deleting Restore Points.................................................................................................................................................................... - 40 Renaming a Restore Point............................................................................................................................................................... - 41 Reverting To Restore Points ............................................................................................................................................................ - 41 Reverting to a Static Restore Point............................................................................................................................................ - 41 Reverting to a Incremental Restore Point................................................................................................................................. - 42 - Client-Side RITN Manager ....................................................................................................... - 45 RestoreIT! Manager (Real Mode)-Introduction...................................................................................................................- 45 Accessing the RestoreIT! Manager (Real Mode)...............................................................................................................- 45 Navigating in the RestoreIT! Manager (Real Mode) interface..........................................................................................- 45 Using Restore Points in Real Mode .....................................................................................................................................- 45 RestoreIT! Manager (Real Mode) - Settings ..................................................................................................................- 46 - Remove RestoreIT! .................................................................................................................. - 49 Uninstalling RIT Network Administrator ...............................................................................................................................- 49 Uninstalling the client side RestoreIT! Manager.................................................................................................................- 49 RestoreIT! Rescue Disk.........................................................................................................................................................- 50 Function of Rescue Disk ...................................................................................................................................................- 50 How to Use Your Rescue Disk .........................................................................................................................................- 50 - FAQ............................................................................................................................................ - 53 Software License Agreement ................................................................ ...