User manual FIRENZI FWM1000

WASHING MACHINE FWM 1000 PROGRAMMES A U T O WA S H ON/OFF QUICK WASH RINSE HOLD HALF LOAD 1000 LPR 710 132991960 INSTRUCTION BOOKLET GB Important Safety Information It is most important that this instruction book should be retained with the appliance for future reference. Should the appliance be sold or transferred to another owner, or should you move house and leave the appliance, always ensure that the book is supplied with the appliance in order that the new owner can get to know the functioning of the appliance and the relevant warnings. These warnings have been provided in the interest of safety. You MUST read them carefully before installing or using the appliance. Installation Use This appliance is heavy. Care should be taken when moving it. It is dangerous to alter the specifications or attempt to modify this product in any way. All packing and transit bolts must be removed before use. Serious damage can occur to the product and to property if this is not adhered to. See relevant section in instructions. Any plumbing work required to install this appliance should be carried out by a qualified plumber or competent person. Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Care must be taken to ensure that the appliance does not stand on the electrical supply cable. If the machine is situated on a carpeted floor, please adjust the feet in order to allow air to circulate freely. Child Safety This appliance is designed to be operated by adults. Children should not be allowed to tamper with the controls or play with the product. Pets and children have been known to climb into washing machines. Please check your drum before use. The glass door becomes very hot during the washing cycle. Keep children away from the vicinity of the appliance whilst it is in operation. Keep all packaging well away from children. Keep all detergents in a safe place out of children's reach. Always unplug the appliance and turn off the water supply after use. Do not overload the appliance. See relevant section in the instruction book. Only wash fabrics which are designed to be machine washed. If in doubt, consult the care label on the clothes. Before washing, ensure that all pockets are empty and buttons and zips are fastened. Avoid washing frayed or torn articles and treat stains such as paint, ink, rust, and grass before washing. Underwired bras must NOT be machine washed. Any objects such as coins, safety pins, nails, screws, stones or any other hard, sharp material can cause extensive damage and must not be placed into the machine. Garments which have been in contact with volatile petroleum products should not be machine washed. If volatile cleaning fluids are used, care should be taken to ensure that the fluid is removed from the garment before placing in the machine. Wash small items such as socks, laces, washable belts etc in a washing bag or pillow case as it is possible for such items to slip down between the tub and the inner drum. Only use the advised quantities of fabric softener. Damage to the fabric can ensue if you over-fill. Refer to the manufacturer's recommendations of quantities. As some duvets and eiderdowns should be washed in large commercial machines because of their bulk, please check with the manufacturer of the item before washing in a domestic machine. Leave the porthole door slightly ajar between washes to preserve the door seal. Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Centre. Always insist on genuine spare parts. 2 Contents For the User Important Safety Information Your New Washing Machine Description of the Appliance Detergent dispenser drawer 2 4 5 5 6 7-10 7 7 7 7 7 7 8 8 9 9 9 9 9 9 9 10 11-12 12 12 13 14-15 16-17 16 16 16 16 16 16 16-17 17 17 18-19 19 20 For the Installer Installation Instructions Technical Specifications Unpacking Positioning Water inlet Water drainage Levelling Special conditions In the interest of the environment Electrical connection Building-in 21 21 22 22 23 23-24 24 24 24 25 26-27 The Control Panel Operating sequence Washing 4.5 kg of white cotton at 95°C Load the laundry Measure out the detergent Measure out the fabric softener Select the required option Select the required programme Start the machine At the end of the programme Washing 2 kg of mixed fabrics at 50°C Load the laundry Measure out the detergent Measure out the fabric softener Select the required option Select the required programme Start the machine At the end of the programme Washing Hints Which detergent?.... And in which form? Wash Care Symbols Washing Programmes Maintenance and Cleaning Descaling After each wash Maintenance Wash External cleaning Cleaning the dispenser drawer Cleaning the drawer recess Cleaning the filter The dangers of freezing Emergency emptying out Something Not Working Service and Spare Parts Guarantee Conditions Guide to use the Instruction Book The following symbols will be found in the text to guide you throughout the instructions: Safety instructions Hints and tips Environmental information 3 Your New Washing Machine Your new washing machine meets all modern requirements for effective treatment of laundry with low water, energy and detergent consumption. Automatic cooling of the wash water to 60°C before draining, with the 95°C programme. This reduces thermal shock to fabrics, helping to prevent creasing. The special wool programme with its new delicate wash system treats your woollens with extreme care. In the interest of the environment Ecological hints To save water and energy and help protect the environment, we recommend that you follow these hints: Adjust the quantity of detergent according to the hardness of your water supply, the amount of laundry and the degree of soiling. A programme without prewash is sufficient for normally soiled laundry. The machine works more economically if it is fully loaded. With adequate pre-treatment, stains and limited soiling can be removed; the laundry can then be washed at a lower temperature, so saving energy. Select the "quick" option for lightly soiled laundry. Materials marked with the symbol are recyclable. Check with your local Council or Environmental Health Office to see if there are facilities in your area for re-cycling this appliance. When the appliance is to be scrapped, cut off the power supply cable and make the door lock device unusable to prevent young children from being trapped inside. Help to keep your country tidy - use authorised disposal sites for your old appliance. How do we help to protect the environment? We use recycled paper! Important Your machine is fitted with a balance control device, which ensures the machine is stable during the spin. If the wash load appears not to have been spun sufficiently at the end of the wash cycle, because it is not evenly distributed in the drum, the balance control device may have operated. It will therefore be necessary to redistribute the wash load manually and select a spin programme. For more detailed information see the section headed "Something Not Working". 4 Description of the Appliance 1 Detergent dispenser drawer 2 Programme guide 3 "Mains-on" light 4 ON/OFF button 5 "Option" buttons 6 Programme selector dial 7 Door opening handle 8 Filter 9 Adjustable feet 1 345 6 PROGRAMMES A U T O WA S H ON/OFF QUICK WASH RINSE HOLD HALF LOAD 1000 FWM 1000 2 7 8 9 Detergent dispenser drawer Prewash Main wash Fabric softener The programme chart is in the interior part of the drawer. P0520 5 The Control Panel PROGRAMMES A U T O WA S H ON/OFF 1000 QUICK WASH RINSE HOLD HALF LOAD FWM 1000 1 2 3456 7 1 Programme guide 2 Mains-on light This light illuminates when the machine starts working and goes out when the ON/OFF button is released. 5 RINSE HOLD button Press this button to make the machine stop with water in the drum after the cotton, synthetic or delicate wash cycles. This prevents any creasing which may occur if the clothes are left damp in the drum. When it is convenient for you to empty the machine, simply press this button again so that the machine can proceed to drain and spin, or select the drain programme "P". If this button is not activated, the washing programmes will end with a spin. 3 ON-OFF button By depressing this button the machine starts operating. When depressed again, the machine stops. The push button is provided with a child-proof safety lock. Move the small slider placed in the middle of the button downwards to lock the button in the «off» position. 6 HALF LOAD button Select this button to reduce water consumption on the rinse cycle when washing a smaller load of cottons or linens (maximum load size = 2.25 kg). 4 QUICK WASH button By depressing this button on programmes A, B, C, D and G the wash time is reduced. This is only suitable for garments which are lightly soiled. 7 Programme selector dial Push the dial to pop it out. Turn the dial clockwise to select the required wash programme. Before setting the dial to any position the machine must be switched off by depressing the ON/OFF button again. 6 Operating Sequence Before the first wash, we recommend that you run a cotton cycle at 60°C, without any laundry in the machine, to remove any manufacturing residue from the drum and tub. Pour 1/2 a measure of detergent into the dispenser drawer and start the machine. WASHING 4.5 KG OF WHITE COTTON AT 95°C Suppose you have 4.5 kg of normally soiled laundry to wash. It is white cotton and is suitable for high temperature washing. 3. Measure out the fabric softener If required, pour fabric softener into the compartment marked (the amount used must not exceed the "MAX" mark in the drawer). Close the drawer gently. 1. Load the laundry Open the door by pulling the door handle outwards. Place the laundry in the drum, one item at a time, shaking them out as much as possible. Close the door. P0995 4. Select the required option Depress RINSE HOLD or QUICK WASH button, if your laundry is lightly soiled. QUICK WASH RINSE HOLD HALF LOAD ON/OFF P0004 2. Measure out the detergent Pull out the dispenser drawer until it stops. Measure out the amount of detergent required and pour it into the main wash compartment . If you wish to carry out the prewash, pour detergent into the compartment marked . 5. Select the required programme Push the programme selector dial to pop it out and turn it clockwise to the programme B or A (if you wish to perform a prewash). B P0994 P0429A 7 6. Start the machine Before starting up the machine check that: the appliance is plugged in the water supply tap is turned on the drain hose is correctly and securely positioned the door and the detergent dispenser drawer are closed. Depress the ON/OFF button: the mains-on light will illuminate and the machine starts operating. ON/OFF P0471S 7. At the end of the programme The machine stops automatically. If you have depressed the RINSE HOLD button, the machine will stop with the water left in the tub, to prevent the fabric from creasing. To drain the water and spin, release the same button. To drain only, select programme "P". The door is controlled by a safety device which releases 2 minutes after the end of the programme. Switch the machine off by depressing the ON/OFF button again. The mains-on light goes out. When the programme has finished you are advised to unplug the appliance and turn off the water tap. 8 WASHING 2 KG OF MIXED FABRICS AT 50°C Suppose you have 2 kg of Mixed fabrics to wash. They are rather delicate fabrics and should not be washed at a high temperature. 4. Select the required option Depress the RINSE HOLD or QUICK WASH button if your laundry is lightly soiled. QUICK WASH RINSE HOLD HALF LOAD 1. Load the laundry Open the door by pulling the door handle outwards. Place the laundry in the drum, one item at a time, shaking them out as much as possible. Close the door. ON/OFF 5. Select the required programme Push the programme selector dial to pop it out and turn it clockwise to the programme G. P0004 G 2. Measure out the detergent Pull out the dispenser drawer until it stops. Measure out the amount of detergent required and pour it into the main wash compartment . P0429B 6. Start the machine Before starting up the machine check that: the appliance is plugged in the water supply tap is turned on the drain hose is correctly and securely positioned the door and the detergent dispenser drawer are closed. Depress the ON/OFF button: the mains-on light will illuminate and the machine starts operating. ON/OFF P0994 3. Measure out the fabric softener If required, pour fabric softener into the compartment marked (the amount used must not exceed the "MAX" mark in the drawer). Close the drawer gently. P0471S P0995 9 7. At the end of the programme The machine stops automatically. If you have depressed the RINSE HOLD button, the machine will stop with the water left in the tub, to prevent the fabric from creasing. To drain the water and spin, release the same button. To drain only, select programme "P". The door is controlled by a safety device which releases 2 minutes after the end of the programme. Switch the machine off by depressing the ON/OFF button again. The mains-on light goes out. When the programme has finished you are advised to unplug the appliance and turn off the water tap. 10 Washing Hints Do NOT overload the machine. Weigh the laundry the first few times you use the appliance. The average weights of the most common items are listed below as a guide: 1000g = 1 kg Sheet Pillow case Tablecloth Serviette Tea towel Linen hand towel Towelling hand towel Towelling bath towel Bath robe Man's shirt Apron 700-1000 g 100-200 g 400-500 g 50-100 g 70-120 g 100-150 g 150-250 g 700-1000 g 1000-1500 g 200-300 g 150-200 g For wool, use gentle detergent only in small quantities. Bleach is very corrosive; it should be used with care and kept out of reach of children. Some stains such as fruit, wine, grass, rust etc. are difficult to remove and should be treated before washing with specific products, which can be found in most household shops. In some cases it may help to soak the stain before washing with a special presoak product or biological detergent. Only wool marked "Pure New Wool - washable, preshrunk" can be washed in the machine using the wool programme; other types of wool should be washed by hand or dry cleaned. If you have used the machine to wash, rinse or spin only non-colour fast garments, there may be dye left in the sump. To ensure any subsequent wash is not contaminated with the dye, select and carry out a rinse and spin programme, without any garments, to ensure that any dye is removed from the sump. Once you have finished using the machine, you are advised to unplug it and turn off the water taps. Load the laundry loosely alternating large items with small ones. Sort the laundry according to the type of fabric, colour-fastness and how dirty it is. Avoid washing unhemmed or torn items as they may unravel. Before washing, empty all pockets of small objects which may have been left inside (coins, keys, screws etc). as these could damage the drain pump. When washing curtains, remove the hooks. Close poppers and zips and fasten loose buttons. It is essential to wash new coloured items separately when washing for the first time. When washing fabrics requiring different wash temperatures together, always select the lowest temperature. White items should not be washed with coloured items. Very small items (handkerchiefs, ribbons, socks etc) should be washed in a washing bag or a pillow case. Use a good quality detergent suitable for automatic washing machines. Use the correct quantities of detergent. 11 Which detergent?.... To ensure you obtain the best wash results from your appliance, it is important to use the right detergent in your everyday wash, and only detergents recommended for use in automatic machines. To maintain the appearance of your clothes and household textiles and to make them last longer you should use different types of detergent for different washes, whether for whites, colours or delicates. And in which form? Not only are there different types of detergent, but they are also available in different forms. Whether you chose a powder or liquid in traditional or compact form is your own personal choice. TRADITIONAL POWDERS Pour the powder directly into the dispenser drawer. Do not sprinkle powder onto clothes in the machine drum. WHITES We recommend the Ariel product range which is biological and designed to provide excellent cleaning and stain removal even at low temperatures. TRADITIONAL LIQUIDS Liquid can be placed in the main wash compartment of the detergent drawer marked with the symbol , start the machine immediately upon placing the detergent in the dispenser drawer. Alternatively the detergent is measured into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. NON BIOLOGICAL If you prefer to use a non biological detergent, which does not contain enzymes we recommend Fairy. Fairy provides good cleaning and stain removal. COMPACT POWDERS AND LIQUIDS Compact detergents (or concentrates as they are also known) are available in liquid or powder form, and generally require a smaller dosage. Follow the manufacturer's instructions to ensure the most economical usage. Pour the detergent directly into the dispenser drawer, or alternatively measure the detergent into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. * If you use a dosing device in a washer dryer, please ensure the dosing device/ball is removed before carrying out a drying programme. COLOUREDS For coloured items you should use a detergent which is designed to clean while maintaining the original colour. Ariel Color does not contain bleach and therefore helps to preserve colours. DELICATE ITEMS When washing delicates such as woollens, you should use a product which is specially designed to care for fine fabrics. Dreft Automatic is suitable for woollens and other delicates. FABRIC CONDITIONERS These are ideal for improving `softness', and also reduce static cling on synthetics and make ironing easier. They are available in two types: For example Lenor liquid fabric softener, for use in the washing machine/washer dryer. The liquid fabric softener should be poured into the compartment marked with the symbol . Follow the manufacturer's dosage instructions and never exceed the MAX level. Bounce conditioning sheets for use in a tumble dryer. We recommend the conditioning sheets are pinned (using a safety pin) to an article of laundry and placed in the tumble dryer. 12 LAUNDRY BLEACH For additional stain removal you may wish to use a product such as Ace Gentle Bleach which is used in addition to your chosen detergent. Ace is suitable for all washable fabrics including silks, woollens and coloureds. Wash Care Symbols Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct programme on your washing machine. WASHING SYMBOL 95 60 WASH ACTION Normal (Maximum) Normal (Maximum) FABRIC White Cotton or Linen without Special Finishes Cotton, Linen or Viscose without Special Finishes Colourfast at 60°C. Nylon, Polyester/Cotton, Viscose with Special Finishes, Cotton/Acrylic Mix. Cotton, Linen or Viscose Colourfast at 40°C but not 60°C. Acrylics, Acetate, Triacetate, Wool mixes, Polyester/wool blends. Wool, wool mixtures, Silks Do not machine wash 50 Reduced (Medium) Normal (Maximum) Reduced (Medium) Much Reduced (Minimum) Hand wash only 40 40 40 BLEACHING Chlorine bleach may be used IRONING Hot iron Warm iron Cool iron DRY CLEANING May be dry cleaned. Other letters and/or a bar beneath the circle will indicate the required process to the dry cleaner. TUMBLE DRYING with high heat setting with low heat setting May be tumble dried Cotton, Linen, Viscose Polyester mixtures, Wool Acrylic, Nylon, Polyester X A cross through any symbol means «DO NOT» fabric conditioner to avoid the conditioner entering the machine prematurely. When using liquid detergent and a prewash programme, place the detergent into the correct compartment in the dispenser drawer, after the prewash has finished. 13 Important Notes For best results, always use the dispenser drawer for dispensing detergents and liquid additives. Once the dispenser has been filled, close it by pushing it in gently. This is particularly important if you are using Washing Programmes Programmes for cotton and linen Wash programme/ Washing symbol WHITES WITH PREWASH Degree of soil and type of laundry Programme dial position Description Prewash at 40 °C Wash at 95°C 3 rinses Long spin Possible options Max. Progr. time load mins. RINSE HOLD HALF LOAD 4.5 kg QUICK WASH For heavy soiled cotton items. A 145 WHITES White cotton, for example normally soiled work garments, sheets, household linen, underwear, towels. B Wash at 95 °C 3 rinses Long spin RINSE HOLD HALF LOAD 4.5 kg QUICK WASH 120 Fast coloured cotton or FAST COLOUREDS linen fabrics, shirts, underwear, towels. C(*) Wash at 60 °C 3 rinses Long spin RINSE HOLD HALF LOAD 4.5 kg QUICK WASH 135 Non fast coloured NON- FAST cotton or linen fabrics, COLOUREDS shirts, blouses, underwear. SPIN 1000 Separate spin for cotton and linen items D Wash at 40 °C 3 rinses Long spin RINSE HOLD HALF LOAD 4.5 kg QUICK WASH 115 F Long spin 4.5 kg 12 (*) This programme at 60°C with cold water filling is the reference programme for the Energy label according to EEC Directive 92/75. Important! · Some programmes, when selected, may start with a short drain. This is quite normal and not a fault of the machine. When a programme is selected, the selector dial will advance to the water filling position. E.g. Programme B is selected, there is a short drain. The appliance takes in water and the selector will appear to move to the C position. The appliance will have memorised the programme selected, in this case B, and will run the correct programme even though the selector dial appears to be at position C. · We recommend you not to switch the appliance off and on during its operation. This would modify the memorised programme in progress with unsatisfactory washing results. 14 Washing Programmes Programmes for synthetics, mixed fabrics, wool and delicates Wash programme/ Washing symbol Degree of soil and type of laundry Programme dial position Description Possible options RINSE HOLD QUICK WASH Max. load Progr. time mins. Synthetic or mixed fabrics, underwear, SYNTHETICS coloured garments, non-shrink shirts, blouses. WORN ONCE Lightly soiled synthetic or mixed fabrics Wash at 50 °C 3 rinses Short spin G 2 kg 60 H J Wash at 30 °C 3 rinses Short spin Draining of water and short spin RINSE HOLD 2 kg 30 SHORT SPIN Separate spin for hand washed delicate items Specially tested programme for wool garments bearing the "Pure new wool, nonshrink, machine washable" label. Delicate fabrics, for example curtains 2 kg 6 WOOL WASH K Wash at 40 °C 3 rinses Short spin RINSE HOLD 1 kg 50 DELICATE WASH L M Wash at 40 °C 3 rinses Short spin RINSE HOLD 2 kg 50 RINSES Separate rinse cycle for handwashed synthetic items This programme can be used for softening hand washed garments. For emptying out the last rinse water in programmes with the Rinse Hold option. 3 rinses Short spin RINSE HOLD 2 kg 18 SOFTENERS N 1 rinse, with fabric softener, if required Short spin RINSE HOLD 2 kg 9 DRAIN P Draining of water - 1 Important! · Programmes G and K, when selected, may start with a short drain. This is quite normal and not a fault of the machine. · We recommend you not to switch the appliance off and on during its operation. This would modify the memorised programme in progress with unsatisfactory washing results. 15 Maintenance and Cleaning Before any maintenance or cleaning is carried out you must DISCONNECT the appliance from the electricity supply. Descaling The water we use normally contains lime. It is a good idea to periodically use a water softening powder in the machine. Do this separately from any laundry washing, and according to the softening powder manufacturer's instructions. This will help to prevent the formation of lime deposits. P0996 P0997 Cleaning the drawer recess Having removed the drawer, use a small brush to clean the recess, ensuring that all washing powder residue is removed from the upper and lower part of the recess. Replace the drawer and run the rinse programme without any clothes in the drum. After each wash Leave the door open for a while. This helps to prevent mould and stagnant smells forming inside the appliance. Keeping the door open after a wash will also help to preserve the door seal. Maintenance Wash With the use of low temperature washes it is possible to get a build up of residues inside the drum. We recommend that a maintenance wash be performed on a regular basis. To run a maintenance wash: The drum should be empty of laundry. Select the hottest cotton wash programme. Use a normal measure of detergent, must be a powder (such as Ariel Futur). P0038 Cleaning the filter The water drain filter A clean filter is important for the correct operating of the machine, and should therefore be cleaned after every washing programme. Place a container underneath to catch any spillage. If the filter is blocked and the machine is unable to drain you will need to drain the water manually from the machine at this stage. To do this, unhook the drain hose from the standpipe or sink and hold the end of the hose over a bowl on the floor. The water should drain by gravity into the bowl. When the bowl is full, hook the hose back up and empty the bowl. Repeat the procedure until water stops flowing out. External cleaning Clean the exterior cabinet of the appliance with soap and water only, and then dry thoroughly. Cleaning the dispenser drawer The washing powder and additive dispenser drawer should be cleaned regularly. Remove the drawer by pressing the catch downwards and by pulling it out. Flush it out under a tap, to remove any traces of accumulated powder. To aid cleaning, the top part of the additive compartment should be removed. P0037 16 Unscrew and remove the filter. Clean carefully under a fast running tap. The dangers of freezing If the machine is exposed to temperatures below 0°C, certain precautions should be taken. Turn off the water tap. Unscrew the inlet hose. Unhook the drain hose from the rear support and position the end of this hose and that of the inlet hose in a bowl. Run the draining programme. Disconnect the appliance. Screw the inlet hose and reposition the drain hose. When you intend to start the machine up again, make sure that the room temperature is above 0°C. P0039 P0040 Warning When the appliance is in use and depending on the programme selected there can be hot water in the filter. Never remove the filter during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the filter, ensure it is securely retightened so as to stop leaks and young children being able to remove it. Emergency emptying out If the water is not discharged (outlet pump is blocked, filter or drain hose are clogged), proceed as follows to empty out the machine: pull out the plug from the power socket; close the water tap; if necessary, wait until the water has cooled down; place a bowl on the floor under the filter; slightly loosen the filter to let the water come out slowly; at the end screw the filter again. The water inlet filter If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time. Turn off the water tap. Unscrew the water inlet hose. Clean the filter using a hard bristle brush. Tighten up the inlet hose. P1090 17 Something Not Working Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below. IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee. Symptom The machine does not start Possible causes The door has not been closed. The plug is not properly inserted in the power socket. There is no supply at the socket The main fuse or the fuse in the plug has blown. The selector dial is not correctly positioned. The ON/OFF button has not been depressed. Ensure the water tap is open. The filter in the inlet hose is blocked. The inlet hose may be squashed or kinked. The door has not been closed. The end of the drain hose is too low. The end of the drain hose is submerged in water. There is no vent in the end of the drain hose. The drain hose may be squashed or kinked. The RINSE HOLD option has been selected. The drain filter may be blocked, follow the instructions for emergency emptying. The drain hose extension, if fitted, is not correct. Follow the instructions for connecting to the waste. The drainage system pipes are blocked. The wash load is unbalanced: redistribute the clothes inside the drum to allow the machine to spin. Too much detergent or unsuitable detergent has been used (creates too much foam). Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. The drain hose may be damaged or not securely positioned. The detergent dispenser drawer or recess is clogged. The drainage system pipes are blocked. Too little detergent or unsuitable detergent has been used. An insufficient amount of detergent leaves the laundry looking grey and causes lime scale to form. Stubborn stains have not been treated prior to washing The correct wash programme has not been selected. Too much laundry has been placed in the drum. The internal packing has not been removed. The machine is in contact with the wall or furniture. The machine is not stable and level (check diagonally). The washing load is badly distributed in the drum. Maybe there is very little laundry in the drum. 18 The machine does not fill The machine fills then empties immediately The machine does not empty and/or does not spin There is water on the floor Unsatisfactory washing results The machine vibrates when spinning Symptom The door will not open Possible causes The programme is still running. The door lock has not yet released. Water in the tub: the door cannot be opened if water is present in the tub. The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 20 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and reselect the spin programme. The machine is fitted with a type of motor which makes an unusual noise compared with other traditional motors. This new motor ensures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine. Machines based on modern technology operate very economically using very little water without affecting performance. Spinning starts late or the machine does not spin The machine makes an unusual noise No water is visible in the drum Service & Spare Parts In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Centre by telephoning: Mod. .......... Prod. No. ........... Ser. No. ......... 0870 5 929929 Your telephone call will be automatically routed to the Service Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk. Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working". When you contact the Service Centre you will need to give the following details: 1. Your name, address and post code 2. Your telephone number 3. Clear and concise details of fault 4. The model and serial number of the appliance (found on the rating plate - see picture). 5. The purchase date In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls. Mod. .......... Prod. No. ........... P0042 Ser. No. ......... Customer Care For general enquiries concerning your appliance, please contact our Customer Care Department by letter or telephone as follows: Customer Care Department EHP 55-77 High Street Slough Berkshire SL1 1DZ Tel 08705 950950* * calls to this number may be recorded for training purposes. 19 Guarantee Conditions Standard guarantee conditions We, EHP, undertake that if, within 12 months of the date of the purchase, this Firenzi appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that: The appliance has been correctly installed and used only on the electricity supply stated on the rating plate. The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions. The appliance has not been serviced, maintained, repaired, taken apart or tampered with, by any person not authorised by us. All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property. This guarantee is in addition to your statutory and other legal rights. Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged. Exclusions This guarantee does not cover: Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom. Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. European guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: The guarantee starts from the date you first purchased your product. The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. The guarantee relates to you and cannot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area. The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Germany Italy Sweden UK Senlis Nurnberg Pordenone Stockholm Slough +33 (0)344 62 20 13 +49 (0)800 234 7378 +39 (0)800 11 75 11 +46 (0)20 78 77 50 +44 (0)1753 219 898 20 Installation Instructions It is dangerous to alter the specifications or attempt to modify this product in any way. Care must be taken to ensure that the appliance does not stand on the electrical supply cable. Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Any plumbing work required to install this appliance should be carried out by a qualified plumber or competent person. Should the appliance power supply cable need to be replaced, this should be carried out by our Service Force Centre. Technical Specifications DIMENSIONS Height Width Depth 82 cm (32.3") 60 cm (23.6") 54 cm (21.3") 230-240 V/50 Hz 2050 W (10A) Minimum Maximum Cotton, linen Synthetics Delicate fabrics Wool Maximum Energy Water Time 50 kPa 800 kPa 4.5 kg (10 lbs) 2 kg (4.5 lbs) 2 kg (4.5 lbs) 1 kg (2.2 lbs) 1000 rpm 1.03 kWh 57 litres 135 mins POWER SUPPLY VOLTAGE TOTAL POWER ABSORBED WATER PRESSURE MAX LOAD CAPACITY SPIN SPEED CONSUMPTION DATA FOR WASHING 4.5 KG NORMALLY SOILED COTTON ITEMS AT 60°C (PROGR. C) This appliance complies with the following E.E.C. Directives: - 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications; - 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications. 21 Unpacking All transit bolts and packing must be removed before using the appliance. You are advised to keep all the packaging for re-use in case the machine is to be transported again. Using a spanner unscrew and remove the rear right bolt. Lay the machine gently on its back, making sure that the hoses are not squashed. P0256 P0020 Plug the open holes with the plugs supplied with the instruction booklet. Positioning Install the machine on a flat hard floor. Make sure that air circulation around the machine is not impeded by carpets, rugs etc. Check that the machine does not touch the wall or other kitchen units. Never place cardboard, wood or similar materials under the machine to compensate for any unevenness in the floor. Your new washing machine has been designed to be permanently plumbed in to your home's water supply and drainage system. However, if this is not possible, it may be connected to suitable existing taps with the drain hose discharging into a sink. The appliance has two inlet hoses, hot and cold, with female 3/4" BSP thread connectors. If this connection is not compatible with the plumbing of the existing installation, a variety of connectors are available from good hardware stores and plumbers merchants to suit most domestic plumbing. Any alteration to your existing plumbing must be carried out by a competent person, or qualified plumber. P0255 Remove the polystyrene base and take off the bottom panel by unscrewing the central screw. Carefully slide out the right polythene bag. P0457 P0015 Repeat the operation for the left and central polythene bags. Re-fit the bottom panel using the 4 screws supplied with the door hinges (in the plastic bag) and the previously removed screw. Installation on a Suspended Floor Suspended wooden floors are particularly susceptible to vibration. To help prevent vibration we recommend you place a waterproof wood panel, at least 15 mm thick under the appliance, secured to at least 2 floor beams with screws. If possible install the appliance in one of the corners of the room, where the floor is more stable. P0016 P0453 Set the machine upright and remove the two remaining bolts from the back. Pull out the three plastic spacers from the holes into which the bolts were fitted. 22 Water inlet Connect the hose to a tap with a 3/4" thread. Do not use previously used hoses for water connection. Water drainage This appliance is designed to be permanently plumbed into your home's water supply and drainage system. The appliance drain hose should hook into a standpipe, the hook in the drain hose is formed using the plastic "U-Piece" supplied. P1088 Installation should comply with local water authority and building regulations' requirements. The appliance must be connected to a cold water supply. A minimum water pressure of 50 kPa (0.5 bar) is required for safe operation of the appliance. If you cannot make the cold water connection direct from the rising mains, you may be able to operate the appliance from your cold water storage system. There should be a minimum distance of 5.02m (16.5 ft) between the appliance's inlet and the bottom of the water storage tank. Set the hose correctly by loosening the ring nut. After positioning the inlet hose, be sure to tighten the ring nut again to prevent leaks. P1074 The standpipe should have an internal diameter of approximately 38mm (see diagram) thus ensuring there is an air break between the drain hose and standpipe. P1040 When discharging into a standpipe ensure that the top of the curve in the hose end is no more than 90cm (35.4'') and no less than 60cm (23.6'') above floor level. The upright standpipe should have a minimum length of 30cm (12'') from the bottom of the elbow to the top of the pipe (see diagram). P0021 Min. 30 cm.(12") 1 38 mm.(1/2") diameter standpipe 3 pin Max. 90 cm.(35.4") P1039 Make sure that it is designed in such a way, that the end of the drain hose cannot be covered with water. The drain hose may be extended to a maximum of 4 metres. An additional drain hose and joining piece is available from your local Service Force Centre. The joining piece must have an internal diameter of 18mm. 23 Min.60 cm. (23.6") 30 cm (12") Special conditions If you intend the drain hose to empty into a sink, make sure that the sink is empty and the plug hole is not blocked. Use the plastic "U-Piece" supplied. If the floor is carpeted or covered with crumbly or soft material, insert a rigid support base under the feet to prevent noise, vibration or displacement. The base should protrude a few centimetres beyond the edges of the machine. Warning The machine should NOT be placed on deep pile carpeting. P0022 The drain hose must not be kinked. Note Please ensure that when the appliance is installed it is easily accessible for the engineer in the event of a breakdown. Important Before connecting up the machine to new pipework or to pipework that has not been used for some time, run off a reasonable amount of water to flush out any debris that may have collected in the pipes. In the interest of the environment Washer-dryers and dishwashers should be connected to the FOUL drainage system, the water will then be taken to a sewage works for treatment before being discharged safely into a river. It is essential that these appliances are not connected to the surface water drainage system as this water is discharged directly into a river or stream and may cause pollution. If you require any further advice please contact your local water authority. Levelling Level the washer-dryer by raising or lowering the feet. The feet may be tight to adjust as they incorporate a self locking nut, but the machine MUST be level and stable. P1051 Any necessary adjustment can be made with a spanner. Accurate levelling prevents vibration, noise and displacement of the machine during operation. Some vibration is inevitable, especially if mounted on a wooden floor. Sprung wooden floors are particularly susceptible to vibration. For advice, consult a builder. If possible, always place the machine on a solid floor. SHOWER SINK BATH TOILET BIDET WASHING MACHINE RAINWATER 'RUN-OFF' DISHWASHER FOUL DRAIN SURFACE WATER DRAINS & SEWERS FOUL SEWERS SEWAGE TREATMENT WORKS TREATED DISCHARGE RIVER RIVER UNTREATED DISCHARGE P0987 24 Electrical connection Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. WARNING: THIS APPLIANCE MUST BE EARTHED. The manufacturer declines any liability should this safety measure not be observed. Before switching on, make sure the electricity supply voltage is the same as that indicated on the appliance's rating plate. The rating plate is located at the top of the rim of the open door. Mod. .......... Prod. No. ........... Ser. No. ......... The wire coloured blue must be connected to the terminal marked «N» or coloured black. The wire coloured brown must be connected to the terminal marked «L» or coloured red. Upon completion there must be no cut, or stray strands of wire present and the cord clamp must be secure over the outer sheath. WARNING: A cut off plug inserted into a 13 amp socket is a serious safety (shock) hazard. Ensure that the cut off plug is disposed of safely. Should the appliance power supply cable need to be replaced, this should be carried out by our Service Centre. Note When the appliance is installed the power supply cable must be accessible. Mod. .......... Prod. No. ........... P0042 Ser. No. ......... Permanent connection The appliance is supplied with a 13amp plug fitted. In the event of having to change the fuse in the plug supplied, a 13amp ASTA approved (BS1363) fuse must be used. Should the plug need to be replaced for any reason, proceed as described below. The wires in the mains lead are coloured in accordance with the following code: Green and Yellow - Earth Blue - Neutral Brown - Live GREEN & YELLOW E 13A In the case of permanent connection it is necessary that you install a double pole switch between the appliance and the electricity supply (mains), with a minimum gap of 3mm between the switch contacts and of a type suitable for the required load in compliance with the current electrical regulations. The switch must not break the yellow and green earth cable at any point. N L BROWN