User manual FREECOM DAT40 + DAT72I

Internal drives - contents Read the "Pre-Installation" and "Installing the tape drive" sections if you have to install or replace your HP StorageWorks Ultriumtape drive. If you have purchased your tape drive preinstalled in a server, go directly to the operating and troubleshooting information commencing on page 23. Pre-Installation Before you start Backup software and drivers Checking the SCSI connection page 3 page 5 page 7 Installing the tape drive Step 1: Check the drive's SCSI ID Step 2: Set the configuration switches (UNIX systems) Step 3: Prepare the mounting bay Step 4: Using the conversion kit (optional) Step 5: Attach mounting hardware Step 6: Attach power extension cable and install drive Step 7: Attach power and SCSI cables Step 8: Secure the drive Step 9: Verify installation page 9 page 11 page 13 page 15 page 17 page 19 page 21 page 23 page 25 Using the tape drive Your DDS tape drive Use the correct media Optimizing performance Troubleshooting Problems with cartridges page 27 page 29 page 31 page 32 page 35 1 Copyright © 2000-2003 by Hewlett-Packard Limited. February 2003 This document has been produced for your tape drive or library vendor by Hewlett-Packard The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Limited. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in connection with the furnishing, performance, or use of this material whether based on warranty, contract, or other legal theory. Windows is a U.S. registered trademark of Microsoft Corp. UNIX is a registered trademark of X/Open Company in the U.S. and other countries. Product Details Write your tape drive details here so you can find them easily if you need them. The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive. Model (type of drive): Model (number): Serial (number): Date purchased/installed: SCSI ID: 2 Before you start DDS models This guide describes how to install and operate the following DDS internal tape drive models: · DAT 72 · DDS-4 Which operating systems are supported? DDS drives can be connected to servers running under Windows®, NetWare, UNIX, Tru64, Linux and .net. Refer to the manufacturer's web site for more information. How do I connect the drive to my server? The following guidelines apply: · For optimum performance the drive should be the only device on the SCSI bus. · Always terminate the SCSI bus. · Do not attach the drive to the same SCSI bus as your disk drive or to a RAID controller, unless your configuration supports Tape-on-RAID. You will need a properly installed and configured SCSI host bus adapter (HBA) or a built-in SCSI controller on your server. Your tape drive is attached to the SCSI bus of the host server via a spare connection on the internal SCSI ribbon cable. The cable should be compatible with low voltage differential SCSI (LVDS) and it should have a spare 68-pin, high density (HD), wide SCSI connector. See "Checking the SCSI connection" on page 7. The cable must be terminated, see "Step 7: Attach power and SCSI cables" on page 21. Why is the SCSI bus type important? The SCSI bus type determines the speed at which data can be transferred between devices on the bus and the maximum length of cable that can be used. The drives support a burst transfer rate of 40 MB/sec. To benefit from this level of performance, it is important to ensure that the drives are connected to a SCSI bus of a similar or higher specification. This means that you need: · An Ultra Wide, Ultra2 Wide, Ultra3 (160) or Ultra4 (320) SCSI bus. Ultra Wide SCSI supports the maximum bus speed of 40 MB per second, Ultra2, Ultra3 or Ultra4 SCSI exceeds this. · LVD-rated SCSI cabling and terminators. The LVD interface enables the data to be transferred at the drive's maximum rate. If you attach the drive to a lower specification SCSI bus, it may still work but data will not be transferred as quickly. Note The drives are not compatible with high voltage differential (HVD) SCSI devices. 3 What are the mounting requirements for the tape drive? Mounting bay You need one industry standard, 5¼-inch, half-height bay in which to install the DDS tape drive. It can also be installed in a 3½-inch bay using the supplied conversion kit (see page 15). Power requirements are: Voltage Typical Current Maximum Current 5V 12 V 3.5 A 0.3 A 4.0 A 1.7 A Mounting hardware For many servers, no mounting tray or rails are required. Devices simply slide into the server's chassis and are fixed with screws. Other servers have built-in trays or rails. Some servers require a special mounting tray or rails to fix the drive into the empty bay. If this is the case with your system, you will have to order these accessories from the server manufacturer before you can install the tape drive. You may also be able to order mounting hardware for some servers through your tape drive supplier. Do I need additional items for installation? · You may need mounting hardware. See "What are the mounting requirements for the tape drive?" above. · If you do not have a spare, suitably-rated SCSI connector on your server, you must install a new HBA (also known as a SCSI card). This should be of an Ultra Wide or higher SCSI specification. You will need to purchase and install the new HBA into an unused, 64-bit PCI expansion slot within your server before installing your tape drive. (If you install in a 32-bit PCI expansion slot, performance may be degraded.) 4 Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system's configuration. In a direct attach configuration, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single server environment. In network configurations you will need backup software that supports enterprise environments. HP, Veritas, Legato and Computer Associates all provide suitable products. Further details about these and other products that may be appropriate can be found on the supplier's web site. Make sure you have a backup application that supports DDS tape drives and download any upgrades or patches, if required. Drivers Windows users Before you install the tape drive, download the driver from the supplier's web site. Refer to the accompanying README file for specific installation instructions for Windows NT, Windows 98, Windows 2000, Windows ME and Windows XP drivers. This will tell you whether you need to install the driver before or after installing the tape drive. UNIX users The recommended backup applications use the operating system's standard, built-in device drivers. To upgrade drivers we recommend that you patch to the latest version of the operating system or configure device files. IA64 users If you are installing on IA64, check your supplier's web site for the latest information on the availability of backup application upgrades and drivers. 5 SCSI ribbon cable 68-pin internal SE connector (Do not use) 68-pin internal LVD/SE connector (Use this connector) 50-pin internal SE connector (Do not use) The example shows an Adaptec 29160 HBA tape drive SCSI HBA SCSI ribbon cable Figure 1: checking the SCSI connection 6 Checking the SCSI connection Use the following questions to help you check your SCSI connection. As long as you have a spare drive bay in your server you should have a spare connection on the internal SCSI bus. You need to ensure it is the correct SCSI bus type. If you answer `Yes' to all these questions, you are ready to install your tape drive. If you answer `No', you will probably need to purchase and install additional items. 1 Have you checked the SCSI bus type and SCSI IDs in use? Yes 2 Is the SCSI bus type correct for the SCSI specification of the drive? Yes 3 Will the drive be the only device on the bus? This is the recommended configuration. Do not connect to a RAID controller, unless your configuration supports Tapeon-RAID, or the same SCSI bus as your disk drive. Yes 4 You are ready to install the drive. SCSI Bus Type Supported No Check them now. No See table below. If the SCSI bus differs from the recommended specification for the drive, performance of either the drive or the bus may be impaired. Consider replacing your card with one of the recommended HBAs. No If you have an Ultra HBA, performance may be impaired. Consider installing (if you have a spare PCI slot) or replacing your card with an Ultra 2, Ultra 3 (160) or Ultra 4 (320) HBA. Ultra wide LVD Ultra 2 LVD, Ultra 3 (160) LVD, Ultra 4 (320) LVD Ultra wide, single-ended Ultra narrow, single-ended High Voltage Differential Yes. This is a recommended configuration as long as the drive is the only device on the SCSI bus. Yes. These are recommended configurations, particularly if there are several devices on the SCSI bus. Yes. But this is not a recommended configuration as it will restrict performance. Yes. But this is not recommended as it will severely restrict performance and you will need a suitable cable or adapter. No. The drive will not work and you may damage the drive or controller table 1: supported SCSI bus types 7 TP NC 8 4 2 1 TP NC 8 4 2 1 TP NC 8 4 2 1 3 (DEFAULT) 6 11 Figure 2: checking the SCSI ID 8 Step 1: Check the drive's SCSI ID Your DDS drive is shipped with a default SCSI ID of 3. Each device on the SCSI bus must have a unique SCSI ID number. The drive can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should also not be used unless the tape drive is on a dedicated SCSI bus. Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if possible. If not, to equalize the electromagnetic charges, touch a bare metal part of the server (such as the back plate) before you remove the tape drive from its bag. 1 2 Determine whether you need to change the SCSI ID from the default of 3. Change the tape drive's SCSI ID, if necessary. The SCSI ID is set using jumpers on a set of pins at the rear of the drive, as shown in figure 2. Use tweezers or small pliers to move the jumpers to the pattern corresponding to the ID you want. Do not remove the TERM PWR jumper. It should always be set. Spare jumpers will be attached to the drive. 9 Figure 3: setting the UNIX configuration switches 10 Step 2: Set the configuration switches (UNIX systems) This section applies to UNIX systems only. If you are installing a tape drive on a PC system go to "Step 3: Prepare the mounting bay" on page 13. 1 If you are installing a tape drive on a UNIX system, you may also need to change the configuration switches, which are located on the underside of the drive. The following table summarizes the typical switch settings for different types of server. Switch Number System Type Default and most PC systems HP Alpha systems HP-UX systems IBM RS/6000 systems SCO/PC UNIX systems Silicon Graphics systems Sun systems 2 1 On On On On On On On 2 On On On On On On On 3 Off Off Off Off Off Off On 4 On On On On On On On 5 On On On On On On On 6 On On On Off On Off Off 7 On On On Off On Off Off 8 On Off On On On On On If your UNIX configuration requires it, change the configuration switches located on the underside of the drive from the default settings shown in figure 3. 11 Figure 4a: preparing mounting bay in a typical HP NetServer server Figure 4b: preparing mounting bay in a typical HP ProLiant server Figure 4c: preparing mounting bay in a typical IBM server 12 Figure 4d: preparing mounting bay in a typical Dell server Step 3: Prepare the mounting bay Warning To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive. Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available. If not, after you have disconnected power from the server and removed the cover, touch a bare metal part of the chassis. Similarly, touch a bare metal part of the drive before installing it. 1 Assemble the necessary tools and materials: · Phillips screwdriver · Flat-bladed screwdriver (if your server uses slotted screws) · Torx screwdriver (if your server uses torx screws) · Your server manuals (for reference during installation) 2 3 Perform a normal system shutdown and turn off the server and any connected peripherals. Remove the cover and front panel from the server, as detailed in your server's documentation. As you work inside the server, you may have to disconnect the SCSI cable or power cable from other devices to maneuver the new drive into place. If you have to do this, make a note of their position and connections so you can put them back correctly later. 4 Remove the filler panel from a spare 5¼-inch (or 3½-inch) bay of your server, as described in your server's documentation. Keep any screws for use in step 8 on page 23. If you will be installing the tape drive in a 3½-inch bay, you need to use the conversion kit as described in step 4 on page 15, so that the drive will fit into your server. If your server has 5¼-inch bays, go to step 5 on page 17 now. 13 Figure 5: using the conversion kit 14 Step 4: Using the conversion kit (optional) Only read this section if you are installing your drive in a 3½-inch bay. It describes how to remove the 5¼-inch front panel from the tape drive and replace it with the 3½-inch front panel. If your server has 5¼-inch bays, go straight to step 5 on page 17 now. 1 2 3 Unscrew the four screws and remove the rails from the tape drive. Use a screwdriver as illustrated in figure 5, to release each side of the 5¼-inch front panel from the tape drive and remove it. Fit the 3½-inch front panel, by aligning the side lugs and then push firmly until the panel clicks into place. 15 Figure 6: attaching mounting rails 16 Step 5: Attach mounting hardware For many servers, no tray or rails are required. Devices simply slide into the server's chassis and are fixed with screws. Other servers have built-in trays or rails. If your server does not require special mounting hardware, proceed to "Step 6: Attach power extension cable and install drive" on page 19 now. If your server requires special rails or other hardware to install the tape drive in the empty bay, mount them on the tape drive in this step. Mounting hardware for servers must be ordered separately through your tape drive supplier or from the server manufacturer. Please check your server documentation to ascertain the correct method of mounting, and to check whether mounting hardware is provided with the server. 1 Attach the appropriate rails using the four screws supplied with the rail kit. · If you are installing in a server that requires a tray, place the tape drive in the mounting tray supplied. · If you are installing in a server that requires mounting rails, fasten the rails to the tape drive, as shown in figure 6. The rail design may not necessarily be as shown. · Some servers have snap-on mounting rails attached to the filler panel. These can be removed and attached to the tape drive with screws. · If your server uses other mounting hardware, attach it to the tape drive as directed in your server documentation. 17 power cable extension Figure 7: installing the drive 18 Step 6: Attach power extension cable and install drive To connect power to your tape drive you may require a power cable extension. This may be ordered through your tape drive supplier. 1 2 If required, attach the power cable extension to the power connector on the rear of the tape drive, as shown in figure 7. Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as shown in figure 7. If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive. Do not secure the drive with screws at this point because you may have to move the drive to get the cables into place. Note Install a SCSI host adapter in the selected server or workstation now, if necessary. For information on SCSI host requirements, see page 3. 19 2 SCSI ribbon cable 1 power cable 2 SCSI ribbon cable, (correctly terminated) tape drive SCSI controller connection 1 power cable power supply Figure 8: attaching power and SCSI cables 20