DLT VS160 Tape Drive Installation and Operations Manual Part No. 00 00 00-01 Publ. No. 0000-1 December 2002 Related Publications Publ. No. Part No. Title "DLT VS, DLTtape and the DLTtape logo are trademarks or registered trademarks of Quantum Corporation." Table of Contents 1 Introduction 1.1 Overview 1.2 DLT VS160 Drive Overview 1.2.1 1.2.2 Features Obtaining Drivers and Firmware Upgrades 1-1 1-1 1-1 1-1 1-2 1-2 1.3 Scope of This Manual 2 Installing Your DLT VS160 Drive 2.1 Chapter Overview 2.2 Preparation 2.2.1 2.2.2 SCSI Requirements Before You Start 2-1 2-1 2-1 2-1 2-1 2-2 2-2 2-3 2-3 2-3 2-4 2-5 2-5 2-5 2-9 2-9 2-10 2-10 2-10 2-11 2-13 2-19 2.3 Installing your DLT VS160 Tabletop Drive 2.3.1 2.3.2 Installation Overview Unpacking your Drive and Selecting a Location Unpacking your Drive Selecting a Location for your Drive 2.3.2.1 2.3.2.2 2.3.3 2.3.4 2.3.5 2.3.6 Setting the SCSI ID When to Use Termination Terminator Power Connecting the Cables 2.4 Installing your DLT VS160 Internal Drive 2.4.1 2.4.2 2.4.3 Installation Overview Unpacking your Drive Configuration Setting the SCSI ID When to Use Termination 2.4.3.1 2.4.3.2 2.4.4 Installing your DLT VS160 Internal Drive ® ® ® 2.5 Installing the Device Drivers 2.5.1 2.5.2 Microsoft Windows NT 4.0: Microsoft Windows 2000: ® 2-19 2-19 3 Using Your DLT VS160 Drive 3.1 Chapter Overview 3.2 Front Panel Controls and Indicators 3-1 3-1 3-1 DLT VS160 Installation and Operations Manual i Table of Contents 3.2.1 Key to Indicators 3-1 3-1 3-3 3-3 3-4 3-5 3-6 3-6 3-7 3-8 3-8 3-9 3.2.1.1 Indicator Activity During Power-On Self-Test (POST) 3.2.1.2 Indicator Activity During Normal Operation: Ready LED 3.2.1.3 Indicator Activity During Normal Operation: Fault/Clean/Media LEDs 3.2.2 Unload/Eject Button Features Unload/Eject Button Feature Description 3.2.2.1 3.3 Using Cartridges 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 Loading a Cartridge Unloading a Cartridge Cartridge Write-Protect Switch Caring for your Cartridges Using the Cleaning Cartridge 4 Troubleshooting 4.1 Obtaining Drivers and Firmware Upgrades 4.2 Troubleshooting the Drive 4.2.1 Power-On Self-Test (POST) and Drive Connectivity Failure 4.2.2 4.2.3 4.2.4 4.2.5 If the Drive Becomes Unresponsive Drive Makes Noises During System Startup Drive Failures During Backup or Restore Operations Tape-Backup Software Errors 4-1 4-1 4-1 4-1 4-9 4-9 4-9 4-10 ii DLT VS160 Installation and Operations Manual 1 Introduction 1.1 Overview This chapter introduces your DLT VS160 Internal Drive, DLT VS160 Tabletop Drive, and this Installation and Operations Manual. 1.2 DLT VS160 Drive Overview Your DLT VS160 Drive is a value-priced, high-reliability, highcapacity linear streaming cartridge tape drive designed for use on entry to midrange computing platforms. With a combination of data compression and compaction, the DLT VS160 Drive offers a formatted cartridge capacity of 80GB (160GB assuming a 2:1 compression ratio) and a sustained user data transfer rate of 8 MB/s (up to 16 MB/s with 2:1 compression). The capacity you realize in practice depends on the data set, which affects the actual compression ratio. Your DLT VS160 Drive is built on a 5¼-inch, half-height formfactor, using a ½-inch tape. Its design includes a four-channel read/write head, Lempel-Ziv (DLZ) high-efficiency hardware data compression, and tape-mark directory to achieve fast data throughput and data access times. 1.2.1 · Features Your DLT VS160 Drive has the following features: Supported formats: ValuSmart 160 (read/write using ValuSmart Media 1 cartridges), DLT1/VS80 (read only using DLTtapeTM IV cartridges) Uses ValuSmart Media 1 cartridges 5.25-inch half-height form-factor Formatted cartridge capacity of 80GB native, 160GB compressed Sustained user data transfer rate of 8 MB/s native, up to 16 MB/s with compression* Requires a wide-ultra, Ultra2, Ultra160, or Ultra3, LowVoltage Differential (LVD) or Single-Ended (SE) SCSI bus · · · · · VS160 Installation and Operations Manual 1-1 Introduction * Assumes 2:1 compression ratio. The capacity and data transfer rates realized in practice depend on the data set, which determines the actual compression ratio. 1.2.2 Obtaining Drivers and Firmware Upgrades If the tape backup software does not detect the tape drive or to obtain the latest operating system drivers and/or firmware upgrades, visit: www.dlttape.com 1.3 Scope of This Manual This Installation and Operations Manual is intended to provide all the information you need to install and use your DLT VS160 Internal Drive or DLT VS160 Tabletop Drive. 1-2 DLT VS160 Installation and Operations Manual 2 Installing Your DLT VS160 Drive 2.1 Chapter Overview This chapter explains how to configure and install your DLT VS160 Tabletop Drive or DLT VS160 Internal Drive. Configuration and installation are not difficult and require only that you follow the steps and instructions presented in this chapter. 2.2 Preparation This section helps you prepare to install your DLT VS160 Tabletop Drive or DLT VS160 Internal Drive. 2.2.1 SCSI Requirements Your DLT VS160 Drive (tabletop and internal) incorporates a wide-ultra 160 Low-Voltage Differential (LVD) SCSI bus, but may also be attached to a Single-Ended (SE) SCSI bus. Make sure your SCSI host adapter or controller supports these standards. If you connect the drive to an SE SCSI bus or if there are SE devices attached to the same SCSI bus, the drive's performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus. The DLT VS160 is not compatible with a standard differential (Diff) or HighVoltage Differential (HVD) SCSI bus. If you attach the drive to a narrow (50-pin) SCSI bus, you must use a customer-supplied 68-pin to 50-pin adapter that terminates the unused 18 pins. These adapters are sometimes labeled "high-byte termination." Make sure the total length of the SCSI bus does not exceed the ANSI SCSI standard of 19 feet (6 meters) for an SE bus, 40 feet (12 meters) for an LVD SCSI bus with multiple devices, or 82 feet (25 meters) for an LVD SCSI bus with a single device. 2.2.2 Before You Start Installing your DLT VS160 Tabletop Drive requires no special tools. You will need a ballpoint pen to change the SCSI ID switch on the rear panel of the drive. Installing your DLT VS160 Internal Drive requires only the usual tools needed to DLT VS160 Installation and Operations Manual 2-1 Installing Your DLT VS160 Drive install an internal drive in the computer you have chosen to house the DLT VS160. If you are installing a DLT VS160 Internal Drive, refer to page 2-9 for instructions. 2.3 Installing your DLT VS160 Tabletop Drive This section contains step-by-step instructions for installing your DLT VS160 Tabletop Drive. 2.3.1 Installation Overview Installing your DLT VS160 Tabletop Drive is fast and easy when you follow the instructions in this section in the order presented. Installing your DLT VS160 Tabletop Drive consists of the following steps, covered in the next few sections: 1. Unpack and check your drive for shipping damage. 2. Select a location near the server or workstation that is to be the host for your DLT VS160 Tabletop Drive. 3. Set the SCSI ID for your DLT VS160 Tabletop Drive, if necessary. 4. Shut down and turn off the server or workstation that is to host your DLT VS160 Tabletop Drive. Remove the power cable from the selected server or workstation. Turn off and remove the power cables from all devices attached to the selected server or workstation. 5. Install an LVD/SE SCSI host adapter in the server or workstation that is to be the host for your drive, if necessary. 6. Attach the SCSI cable to your DLT VS160 Tabletop Drive and SCSI host adapter. 7. Install the terminator on your DLT VS160 Tabletop Drive if it is the last or only device on the SCSI bus. 8. Attach the power cable to your DLT VS160 Tabletop Drive, server or workstation, and all attached devices, plug in the power cable to the nearest power outlet, and turn on all devices. 9. Check your DLT VS160 Tabletop Drive to make sure it is working properly. 2-2 DLT VS160 Installation and Operations Manual Installing Your DLT VS160 Drive 2.3.2 Unpacking your Drive and Selecting a Location Before you begin, clear a desk or table so that you can unpack your DLT VS160 Tabletop Drive. You also need to select a location near the server or workstation that is to host your drive. Note: If the room in which you are working differs from the temperature at which your DLT VS160 Tabletop Drive was shipped or stored by 30° F (15° C) or more, let the drive acclimate to the surrounding environment for at least 12 hours before opening the shipping carton. 2.3.2.1 Unpacking your Drive Before you do anything else, unpack and inspect your DLT VS160 Tabletop Drive for shipping damage. If you notice any damage, report it both to and the shipping company immediately. Note: Save the packing materials in case you need to move or ship your drive in the future. You must ship your DLT VS160 Tabletop Drive in the original or equivalent packing materials or your warranty may be invalidated. 2.3.2.2 Selecting a Location for your Drive Select a location for your DLT VS160 Tabletop Drive that is flat, sturdy, level, and close to the host server or workstation. A desk or table-top is most suitable. Regardless of the location you choose for your DLT VS160 Tabletop Drive, make sure the environment is free from dust and excessive temperature and humidity. See the DLT VS160 Product Specification manual for acceptable operating temperature and humidity limits. Be sure to follow these additional guidelines when selecting a location for your DLT VS160 Tabletop Drive: · · Allow at least 6 inches (15.2 cm) behind the drive for proper cooling. Avoid locations near printers or photocopy machines, both of which produce paper fiber and other types of dust and airborne contaminants. Do not place your drive on the floor. · DLT VS160 Installation and Operations Manual 2-3 Installing Your DLT VS160 Drive · Avoid locations near generators, electric motors, audio speakers, or other sources of magnetic fields. Magnetic fields can adversely affect your drive and media. 2.3.3 Setting the SCSI ID Regardless of the number of SCSI devices attached to the server or workstation that is to be the host for your DLT VS160 Tabletop Drive, each device must have a unique SCSI ID. Check the SCSI IDs on all other devices on the selected server or workstation, including the SCSI host adapter, and select an unused SCSI ID for your DLT VS160 Tabletop Drive. The factory default SCSI ID is 5. If the drive's factory default SCSI ID is not being used by another device on the same SCSI bus, you do not need to change the SCSI ID. SCSI ID Switch Power Switch 68-pin highdensity SCSI connectors Power Cable Connector Figure 2-1: DLT VS160 Tabletop Drive Rear Panel Layout Note: If you plan to attach the drive to a narrow (50-pin) SCSI bus, you can only use IDs 0 through 7. To set the SCSI ID on your DLT VS160 Tabletop Drive, use a small screwdriver or ball-point pen to press the button above the SCSI ID display to select the next lower SCSI ID. Press the button below the SCSI ID display to select the next higher SCSI ID. Each time you press one of these buttons, the SCSI ID increases or decreases by one. Press the appropriate button until the desired SCSI ID appears on the switch display. Press here to decrease SCSI ID Press here to increase SCSI ID Figure 2-2: SCSI ID Switch 2-4 DLT VS160 Installation and Operations Manual Installing Your DLT VS160 Drive After you change the SCSI ID, turn the drive off and on again to activate the new SCSI ID. Then restart the host server or rescan the SCSI bus so the server can recognize the drive at the new SCSI ID. 2.3.4 When to Use Termination If your DLT VS160 Tabletop Drive is the only SCSI device on the selected server or workstation other than the SCSI host adapter, or it is the last physical device on the SCSI bus (at the end of the SCSI cable), it must be terminated. If another SCSI device is the last device on the SCSI bus, confirm that it is properly terminated and do not terminate your DLT VS160 drive. Regardless of which device is used to terminate the SCSI bus, it must have power applied and be turned on for proper termination to occur. To terminate your DLT VS160 Tabletop Drive, locate the terminator in the accessories package and press it firmly into either of the two SCSI connectors on the rear panel of the drive. Secure the terminator by tightening the screws until snug. See Figure 2-4 for an example. 2.3.5 Terminator Power At least one device on the SCSI bus must supply terminator power (TERMPWR). The factory default for the DLT VS160 Tabletop Drive is TERMPWR enabled, which is the recommended setting. It is acceptable for more than one device on the SCSI bus to provide TERMPWR. Only an authorized ser ...