USB 2.0 / USB 2.0 & FireWire version Rev. 426 Freecom FHD-3 GB Dear user! Thank you for choosing the Freecom FHD-3 external hard drive. For optimal use and performance we advise you to read this manual carefully before using this product. Freecom Technologies Germany www.freecom.com Contents of the box Please check the contents of the box; the following items should be included: Freecom FHD-3 external hard drive Power Adapter Interface Cable Footstand CD-ROM with manual, driver and application software Quick Install Guide Warranty card + envelope Warning ! All rights reserved. The products named in this manual are only used for identification purposes and may be trademarks or registered trademarks of the respective companies. This device was designed for home or office use. Freecom cannot be made liable for any damages, loss of data or damage following thereof -whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use this Freecom product, even if Freecom has been advised of the possibility of such damages. We reserve the right to upgrade our products in keeping with technological advances. 2 Table of Contents User manual General Information ........................................................................... page Precautionary measures ..................................................................... page Freecom FHD-3 external hard drive ................................................... page 4 5 6 GB Chapter 1: Installation of the Freecom Personal Media Suite software .............................................................................................. page 8 Chapter 2: Hardware installation ......................................................................... page 12 Chapter 3: Driver installation FHD-3 USB 2.0 version ........................................................................ page 15 FHD-3 USB 2.0 & FireWire version ..................................................... page 18 Chapter 4: Daily use of the FHD-3 with Freecom Personal Media Suite software ........................................... page 22 Chapter 5: The User Interface of the Freecom Personal Media Suite ................ page 24 Chapter 6: Partitioning your FHD-3 ..................................................................... page 39 Chapter 7: Troubleshooting ................................................................................. page 53 © 2004 Freecom Technologies 3 Freecom FHD-3 GB General Information The following hardware and software requirements must be fulfilled to ensure trouble-free operation. Hardware Requirements In order to use the Freecom FHD-3, following components are needed: Intel Pentium II 233MHz or higher 64MB RAM or higher CD-ROM drive for installing drivers and/or software USB-2 version: Available USB 2.0 or USB 1.1 port* USB-2 & FireWire version: Available USB 2.0 or USB 1.1 port* and/or FireWire interface Internet connection for online warranty registration and driver/software updates and downloads Software Requirements Windows 98 SE Windows ME Windows 2000 Windows XP 4 * USB 2.0 is downwards compatible to USB 1.1. To achieve optimal performance from the Freecom FHD-3 your PC should be equipped with an USB 2.0 port. General Information Precautionary measures To ensure that your Freecom FHD-3 functions properly, please take note of the following precautions. If these are not followed, you may void your warranty and damage the FHD-3. Safely remove the FHD-3 via your operating system (the "unplug or eject hardware" option in the Windows taskbar) before disconnecting the Cable or the power cable. Failing to do so may result in data loss. Do not drop the Freecom FHD-3 or expose it to other kinds of sudden mechanical shocks as this may result in data loss and damage to the hard drive. Do not use the Freecom FHD-3 when the ambient temperature is below 10°C or above 45°C. If the Freecom FHD-3 is moved from a cool environment to a warmer environment, please allow the drive to acclimatize to the ambient temperature before operating the device. Failing to do so may lead to condensation within the drive enclosure, which in turn may cause the drive to malfunction. Do not place liquids or drinks on the FHD-3. When liquids are spilled and get in contact with the electronics within the drive enclosure, it will damage the drive and will cause the drive to malfunction. Do not use the FHD-3 in a dusty environment. Dust inside the enclosure may damage the internal electronics and result in drive malfunction. Only use the power adapter that was supplied with the FHD-3. Opening the FHD-3 will void the warranty. Note: Since USB 2.0 is backwards compatible with USB 1.1, the FHD-3 can be connected to all USB ports. When connected to a USB 1.1 port, however, the performance (data transfer rate) of the FHD-3 will be much lower than when the drive is connected to a USB 2.0 port. IMPORTANT The SYNC button on the FHD-3 is designed to work with the Freecom SYNC software, which can be found on the Manual and Software CD. Freecom SYNC uses the Microsoft Briefcase to synchronize files. When using the Freecom SYNC software, please be aware that all files in the SYNC folder on the FHD-3 are linked to the original files on your PC or network. If you delete a file in the SYNC folder, its original will be deleted during the next synchronization, too! To avoid this, you have to Split From Original the file prior to deleting it. Please refer to chapter 4 for further information on Freecom SYNC and Microsoft Briefcase. GB 5 Freecom FHD-3 GB Freecom FHD-3 external hard drive If you are looking for maximum performance, maximum storage capacity and maximum reliability from an external hard drive, the Freecom FHD-3 is the right choice. The hi-speed data transfer through the USB 2.0 and/or FireWire interface makes it ideally suitable for data-storage, file sharing, backup, archiving, digital video editing, audio playback and all applications that need fast file access. For your convenience, the Freecom FHD-3 has been partitioned (1 partition) and pre-formatted (FAT32 file system). The FAT32 format ensures maximum interchangeability of the FHD-3 between different computers. Should you choose to format the FHD-3 in another file system (e.g. NTFS), please be aware of possible problems when connecting the FHD-3 to another computer than the one you used for formatting. Note: do not cover the ventilation holes; these are essential for maintaining the correct operating temperature for the FHD-3. 6 General Information Footstand The FHD-3 can be positioned both horizontally and vertically. If you want to position the drive vertically you have to use the supplied footstand. Please note that the footstand can only be attached in one way to the drive. The hooks on the footstand and the corresponding slots in the FHD-3 are designed in such a way that the footstand will only fit easlily when attached in the right orientation. Kensington Lock The FHD-3 has a Kensington Lock slot at the rear of the drive, to secure the drive to a fixed object (your desk for instance). The Kensington system is one of the worlds most used anti-theft hardware-lock systems. GB Options: FireWire Cable for FHD-3 Additional Cable USB Additional Power Adapter See www.freecom.com for these and other Freecom products, or contact your local Freecom reseller/dealer. Recommended sequence of installation 1. Install Freecom Personal Media Suite software. 2. Connect the interface cable and the power cable to the drive and plug the power supply unit into the socket. Plug the interface Cable into the appropriate slot of your computer. 3. (Only Windows 98 SE:) Install all necessary drivers. Please refer to chapters 1-3 for a detailed description of the hardware and software installation. 7 Freecom FHD-3 GB 1 Chapter 1: Installation of the Freecom Personal Media Suite software If you want to use the SYNC button on the FHD-3, you need to install the Freecom Personal Media Suite software first. Note: To use the functions of the Freecom Personal Media Suite described in this handbook, your Freecom FHD-3 has to be connected to your PC. 1.1 Installation of the Freecom Personal Media Suite 1. Insert the FHD-3 Software & Manual CD into your CD drive. The Freecom start menu opens: In case the software does not open automatically, please click on "Start" in the main directory of the CD. 2. Click on "Install Software" and select "Freecom Personal Media Suite". The installation of the Freecom Personal Media Suite starts now. Follow the instructions on the screen, confirm with "Next" in order to continue with the installation. 8 Installation of the Freecom Personal Media Suite software GB 1 3. Please read the licencing agreement carefully. To accept the licencing agreement, confirm with "Yes". Note: Clicking on "No" ends the installation. Select the target folder and program folder in the start menu in which the Freecom Personal Media Suite symbol is to appear. 4. Default target folder is C:\Programs\Freecom Personal Media Suite. You can select a different target folder for the program files by selecting another folder on your hard drive. 9 Freecom FHD-3 GB 1 5. In the dialogue "Options" you can select whether to create a link to the Freecom Personal Media Suite Software on the desktop and whether the program should be started automatically when starting Windows. It is recommended to select both options for better operation of the Freecom Personal Media Suite. 6. Click on "Next" to start the installation. All necessary program files are now written on the hard drive of your computer. 7. In the last window, you will be asked whether you want to start Freecom Personal Media Suite now. It is recommended to select this option so that you can configure the software for your FHD-3. Please click on "Finish". 10 Installation of the Freecom Personal Media Suite software 1.2 Deinstallation of the Freecom Personal Media Suite In order to remove the Freecom Personal Media Suite from your computer, please proceed as follows: 1. In the "Start" menu, please click on "Programs" - "Freecom Personal Media Suite". 2. Select "Uninstall Freecom Personal Media Suite". The software is now removed from your computer. GB 1 11 Freecom FHD-3 GB 2 Chapter 2: Hardware Installation 1. Connect the interface cable to the Freecom FHD-3. 2. Connect the cable of the power supply to the FHD-3 and the power supply itself to the socket. 3. Connect the interface cable to the interface port of your computer. 12 Hardware Installation USB 2.0 version GB 2 USB Port AC adapter Remark (if your drive is connected to the computer via USB): Since USB 2.0 is backwards compatible with USB 1.1, the FHD-3 can be connected to all USB ports. When connected to a USB 1.1 port, however, the performance (data transfer rate) of the FHD-3 will be much lower than when the drive is connected to a USB 2.0 port. Connect the FHD-3 to the computer only on the USB or FireWire interface. USB 2.0 & FireWire version USB Port AC adapter Computer (FireWire) other device (FireWire) Remark (if your drive is connected to the computer via FireWire): You can connect further devices on the second FireWire socket if your drive is connected to the computer via FireWire. For optimal performance, the FHD-3 should always be connected to a USB 2.0 port or FireWire port. 13 Freecom FHD-3 GB 2 Recommended after Hardware installation (only Windows 98:) After you connected the FHD-3, please start with the driver installation, as in chapter 3 described. (Windows ME / 2000 / XP:) Under Windows ME / 2000 / XP a separate Freecom driver is not required. The drivers for Windows ME, Windows 2000 and Windows XP will be installed automatically by the operating system after plugging in the Freecom FHD-3 into the USB port of the computer. Your Freecom FHD-3 is fully backwards compatible with USB 1.1. 14 Driver installation Chapter 3: Driver installation Under Windows ME / 2000 / XP a separate Freecom driver is not required. The drivers for Windows ME, Windows 2000 and Windows XP will be installed automatically by the operating system after plugging in the Freecom FHD-3 into the USB port of the computer. GB 3 3.1 FHD-3 USB 2.0 version Driver installation USB under Windows 98 SE Note: Your Freecom FHD-3 is fully backwards compatible with USB 1.1. The installation for USB 1.1 is the same as described below for USB 2.0. 1. Insert the Freecom Manual and driver CD into the CD-ROM drive. 2. Connect your Freecom FHD-3 to the USB connector of your notebook or computer. 3. The "Add New Hardware Wizard" opens and a "USB 2.0 Device" (USB 2.0 PCI Host Controller) or a "USB2-IDE Controller" (USB 1.1 connector) is found. Click on "Next". 15 Freecom FHD-3 GB 3 4. In the nex ...