User manual FREECOM LTO 460ES

8OWULXP *HQHUDWLRQ ([WHUQDO 7DSH 'ULYHV *HWWLQJ 6WDUWHG *XLGH Contents Read the "Pre-Installation" and "Installing the tape drive" sections if you have to install or replace your Ultrium tape drive. If you have purchased your tape drive pre-installed in a server, go directly to the operating and troubleshooting information commencing on page 23. Pre-Installation Before you start Backup software and drivers Usage models page 3 page 5 page 7 Installing the tape drive Step 1: Check the SCSI connection Step 2: Check the drive's SCSI ID Step 3: Connect the SCSI cable Step 4: Connect the power cable Step 5: Verify installation page 9 page 11 page 13 page 15 page 17 Using the tape drive Your Ultrium tape drive Use the correct media Optimizing performance Troubleshooting Understanding the LEDs Problems with cartridges page 19 page 21 page 23 page 25 page 29 page 32 1 Copyright © 2000-2003 by Hewlett-Packard Limited. February 2003 The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Limited. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in connection with the furnishing, performance, or use of this material whether based on warranty, contract, or other legal theory. Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are U.S. trademarks of HP, IBM and Seagate. Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390; 5,506,580; held by Hi/fn, Inc. Windows is a U.S. registered trademark of Microsoft Corp. UNIX is a registered trademark of X/Open Company in the U.S. and other countries. Product Details Write your tape drive details here so you can find them easily if you need them. The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive. Model (type of drive): Model (number): Serial (number): Date purchased/installed: SCSI ID: 2 Before you start Ultrium tape drives are high performance, Ultra 3 SCSI devices designed to operate on a low voltage, differential SCSI bus (LVDS). They can be connected to a SCSI connection on a server or fibre channel/SCSI bridge. To get optimum performance from your tape drive you need a SCSI bus that can transfer data at a rate that supports the tape drive's maximum burst transfer speed of 160 MB/second. We recommend an Ultra 3 (160) or Ultra 4 (320) SCSI bus. Before starting to install your tape drive, you should consider the following: How do I use the tape drive with my system? Check the usage models on page 7. This shows how the Ultrium tape drive can be used in different system configurations; direct attach, network attach and storage area network. How do I connect the drive to my server or fibre channel bridge? Your tape drive is supplied with a 68-pin, wide, VHD-to-HD SCSI cable to attach to the host server or fibre channel bridge. Fibre channel connection If you are using your tape drive on a fibre channel (FC) network, you will need a FC/SCSI bridge with a spare LVDS SCSI port with a 68-pin, very high density (VHD), wide SCSI connector. If you are attaching your tape drive to a SAN environment, refer to your SAN solution collateral or configuration guides for further details. Server connection If you are attaching the drive to a server, you will need a properly installed and configured SCSI host bus adapter (HBA) or a built-in SCSI controller on your server with a spare LVDS SCSI port with a 68-pin, very high density (VHD), wide SCSI connector. For optimum performance your tape drive should only be connected to an Ultra 3 (160) or Ultra 4 (320) host bus adapter or SCSI controller and it should be the only device on the SCSI bus. Do not attach the drive to the same SCSI bus as your disk drive or RAID controller. See also Table 1, "supported SCSI bus types," on page 9. 3 Do I need additional items for installation? · If you do not have a spare, suitably rated SCSI connector on your server, you must install a new HBA (also known as a SCSI card). You will need to purchase and install the new HBA into an unused, 64-bit PCI expansion slot within your server before installing your tape drive. Full installation instructions and all necessary cables and mounting hardware are provided in this kit. · If you do not have a VHD, wide SCSI connector on your server or bridge, you will need to purchase and install a VHD-to-HD adapter or use an HD-to-HD cable instead of the supplied cable. · If the tape drive is not the only or last device on the SCSI bus, you must terminate the bus with a multimode terminator. If the tape drive is the only or last device on the bus, then the tape drive enclosure provides active termination and you do not need to purchase a separate terminator. 4 Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system's configuration. In a direct attach configuration, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single server environment. In network configurations you will need backup software that supports enterprise environments. HP, Veritas, Legato and Computer Associates all provide suitable products. Further details about these products can be found on the software vendor's web site. Make sure you have a backup application that supports Ultriumtape drives and download any upgrades or patches, if required. Drivers Windows users Before you install the tape drive, download the driver from the manufacturer's web site. Refer to the accompanying README file for specific installation instructions for Windows NT and Windows 2000/XP drivers. This will tell you whether you need to install the driver before or after installing the tape drive. UNIX users The recommended backup applications use the operating system's standard, built-in device drivers. To upgrade drivers we recommend that you patch to the latest version of the operating system or configure device files. IA64 users If you are installing on IA64, check the manufacturer's web site for the latest information on the availability of backup application upgrades and drivers. 5 Direct attach - SCSI server Direct attach - FC/SCSI tape drive Network attach - SCSI FC/SCSI bridge Network attach - FC/SCSI Storage Area Network (SAN) Figure 1: usage models 6 Usage models The tape drive can be directly attached to a VHD SCSI connector on a server or fibre channel bridge. It can be used in a stand-alone (direct attach) or network environment (both Local Area Network and Storage Area Network). To connect to fibre channel you must purchase and install a supported fibre channel/SCSI bridge. This guide describes how to connect the tape drive to the VHD SCSI connector on the server or bridge. The instructions are appropriate for all environments, but network users may need to take additional steps to ensure that their system is configured for optimum performance. See "Optimizing performance" on page 23. Direct attach The tape drive is directly attached to a single server via a SCSI link or a fibre channel/SCSI bridge. Network attach (LAN) The tape drive is directly attached to a network storage server that can be accessed by a number of clients or workstations. As with the direct attach model, the connection is via a SCSI link or fibre channel/SCSI bridge to the storage server. Storage area network (SAN) The tape drive is attached to the SAN via a fibre channel/SCSI bridge. The Ultrium tape drive can be used to back up any device in the fibre channel fabric; in practise, the system administrator decides which devices will be able to see and access the tape drive. Fibre channel configurations This guide describes how to physically attach the tape drive to one of the supported fibre channel/SCSI bridges. It does not describe how to configure your fibre channel infrastructure or SAN network and associated software to use the tape drive. This is a complex area and users are advised to refer to their SAN documentation or contact their SAN system administrator or supplier for technical support. 7 connecting to a FC/SCSI bridge connecting to an HBA card in the server Figure 2: checking the SCSI connection 8 Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. If you answer `Yes' to all these questions, you are ready to install your tape drive. If you answer `No', you will probably need to purchase and install additional items. 1 Are you connecting to a SCSI bus on a server? Yes? No? For fibre channel connections, you need a fibre channel/SCSI bridge of the correct specification. Contact your fibre channel infrastructure vendor for details. Purchase and install one of the recommended HBAs into an unused 64-bit PCI expansion slot. (The HBA can also be installed in a 32bit PCI expansion slot, but performance may be degraded.) 2 Is there a spare SCSI port on the server? Yes? No? 3 Is the spare port on an Ultra 3 (160) or Ultra 4 (320) SCSI bus? Yes? No? Performance may be impaired. See table below. Consider replacing your card with one of the recommended HBAs. 4 Will the drive be the only device on the bus? This is the recommended configuration. Do not connect to a RAID controller channel. This is for disk drives only. Yes? No? If you have a spare PCI slot, install a new Ultra 160 HBA to provide a dedicated SCSI bus. If you have to configure more than one drive on the same bus, install an Ultra 4 (320) HBA and make sure the last device on the bus is terminated. 5 Does the HBA/controller have No? a VHD SCSI connector? SCSI Bus Type Transfer Speed Up to 160 MB/s Up to 320 MB/s Up to 80 MB/s Up to 40 MB/s Purchase and install a VHD-to-HD adapter or use an HD-to-HD cable instead of the supplied VHD-to-HD cable. Supported Yes. This is the recommended configuration. Yes. This is the recommended configuration for more than one drive per bus. Yes, but this will not provide optimum performance. Yes, but this is not recommended as it will severely restrict performance. Do not connect to a narrow SCSI bus. No. The drive will not work and you may damage the drive or controller Ultra 3 (160) LVD Ultra 4 (320) LVD Ultra 2 LVD Single-ended, wide High Voltage Differential Up to 40 MB/s table 1: supported SCSI bus types 9 3 Figure 3: checking the SCSI ID 10 Step 2: Check the drive's SCSI ID Your Ultrium drive is shipped with a default SCSI ID of 3, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk. 1 2 Determine whether you need to change the SCSI ID from the default of 3. Change the tape drive's SCSI ID, if necessary. Use a small screwdriver or a ball-point pen to press the indented SCSI ID selector buttons on the rear panel (see Figure 3) until the required value is displayed. Do not use a pencil because small bits of lead could contaminate the drive. Note The computer and the tape drive SCSI IDs are only checked at power-on. To change the SCSI ID after installation, power down both the computer and the tape drive, change the drive's SCSI ID, power up the tape drive, and then power up the computer. 11 SCSI OUT Connector SCSI IN Connector Figure 4: connecting the SCSI cable 12 Step 3: Connect the SCSI cable A 68-pin, wide, VHD-to-HD SCSI cable is provided to connect your Ultrium tape drive to a VHD SCSI port on an LVDS SCSI bus. If your server or FC/SCSI bridge has an HD SCSI port, you must either purchase and install a VHD-to-HD adapter or use an HD-to-HD cable instead of the supplied cable. Caution To avoid damaging the server or tape drive, ensure that both are powered off while you attach the SCSI cable. If you are connecting to a fibre channel/SCSI bridge, we recommend that you power off the bridge, if possible. 1 Make sure you are connecting to a recommended SCSI bus type. See "Step 1: Check the SCSI connection" on page 9. Do not connect the tape drive to a single-ended SCSI bus, to the same bus as your disk drive or to a RAID controller. Perform a normal system shutdown and turn off the server and any connected peripherals. Attach the VHD connection on the SCSI cable to the server's external SCSI connector and secure it by tightening the screws. If connecting to a fibre channel/SCSI bridge, attach the SCSI cable to a VHD SCSI port on the bridge. Refer to the bridge documentation for information about connecting the bridge to the fibre channel adapter on the server or to the SAN fabric. 2 3 4 Attach the HD connection on the SCSI cable to the SCSI-IN connector on the rear panel of the tape drive and secure it by tightening the screws. (See Figure 4.) Do not connect the cable to the SCSI-OUT connector. The SCSI-OUT connector is only used when daisy chaining two devices. This is not generally recommended. If you need to connect more than one device to the SCSI bus, we recommend installing your tape drive on an Ultra 4 (320) SCSI bus. Does the tape drive need a terminator? If the tape drive is on a dedicated SCSI bus, it does not require a terminator. When the cable is connected to the SCSI-IN connector, the enclosure provides active termination. If it is not the only device on the SCSI bus, you must make sure that the SCSI bus is terminated. You can do this in two ways: · Place the tape drive at the end of the chain and attach the HD connection on the SCSI cable to the SCSI-IN connector; the enclosure provides active termination. · Attach the HD connection on the SCSI cable to the SCSI-IN connector and use the SCSI-OUT connector on the tape drive to connect to the next device in the chain. Make sure that the last device in the chain is terminated with an LVD multimode terminator. 13 Figure 5: connecting the power cable 14 Step 4: Connect the power cable An external Ultrium tape drive will operate using any voltage in the range 100­240 volts (5060 Hz). No adjustment is needed. 1 2 Plug the power cable securely into the socket on the rear panel of the drive. Plug the other end of the power cable into the power outlet. 15 arrow indicates leading direction affix label here Figure 6a: loading a cartridge eject button power on/off button Figure 6b: unloading a cartridge 16 Step 5: Verify installation Once you have installed the drive hardware and ensured that you have downloaded any upgrades and drivers necessary for your backup application (see page 5), verify that the tape drive is functioning properly before you store your valuable data. Check operation 1 Switch on the drive and the server. The tape drive will run its hardware self-test, which takes about 5 seconds. During the test the Ready LED flashes and all the other LEDs are off. On successful completion the Ready LED is on. If the test fails the Drive Error and Tape Error LEDs flash, while the Ready and Clean LEDs are off. This continues until the drive is reset. See "LEDs during self-test" on page 29 for more information. Verify that the tape drive installation was successful. If you encounter a problem during this verification procedure, turn to "Troubleshooting" on page 25 for help in diagnosing and fixing the problem. You are now ready to carry out a backup and restore test to check that the drive can write data to tape. Use the blank cartridge supplied with the tape drive. See "Use the correct media" on page 21 for more information about recommended cartridges. 2 Note 3 To load a cartridge 1 Insert the cartridge into the slot in front of the drive with the white arrow uppermost and facing the drive door. Apply gentle pressure until the drive takes the cartridge and loads it. (See Figure 6a.) The Ready light flashes green while the drive performs its load sequence. When the cartridge is loaded, the Ready light shows steady green. 2 To perform a backup and restore test Refer to your backup application documentation for specific instructions. 1 2 Perform a trial backup of data to tape. Perform a trial restore of data from tape. To unload a cartridge Caution Never try to remove a cartridge before it is fully ejected or power off the tape drive while a cartridge is still loaded. 1 2 Press the Eject button on the front panel. (See Figure 6b.) The drive will complete its current task, rewind the tape to the beginning, and eject the cartridge. The rewind process may take up to 15 minutes. The Ready light will flash to indicate that the unload is still in progress. 17 Eject button Emergency Reset Power On/Off button Figure 7a: tape drive controls and indicators Ready Drive Error Tape Error Clean Act TERM Fan/PWR Fault Figure 7b: rear panel indicators 18