User manual FREECOM VALUELOADER DLT

ValueLoaderTM DLT VS80/DLT VS160 Tape Autoloader User Manual 6326708-01 Ver. A Rel. 01 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual, 6326708-01, Ver. A Rel. 01, June 2003. This publication is provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. This publication may be revised from time to time without notice. COPYRIGHT STATEMENT Copyright 2003 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT ValueLoader is a trademark of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape and Super DLTtape are trademarks of Quantum Corporation. Products mentioned herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies. All other trademarks are the property of their respective owners. 6207947-00cN 45 Contents Preface xi Chapter 1 Installing the ValueLoader 1 Section Overview.................................................................................... 1 Installation Overview ............................................................................ 2 Understanding ValueLoader Features ................................................ 2 Barcode Reader................................................................................. 3 SCSI Requirements .......................................................................... 3 Product Overview............................................................................ 4 Choosing a Location............................................................................... 6 Unpacking the ValueLoader ................................................................. 7 Identifying ValueLoader Components................................................ 8 Accessories ........................................................................................ 8 Installing the ValueLoader into a Rack ............................................... 9 Connecting the SCSI and Power Cables............................................ 12 Preparing the Host and Verifying the Connection.......................... 14 Installing the Device Drivers........................................................ 16 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual iii Chapter 2 Operating the ValueLoader 21 Section Overview..................................................................................21 Operator's Panel Overview.................................................................22 LED Indicators................................................................................25 Operator's Panel Control Buttons................................................26 Understanding the Menu Structure...................................................27 Using Cartridges...................................................................................28 Importing Cartridges.....................................................................28 Exporting Cartridges .....................................................................29 Loading Cartridges ........................................................................30 Unloading Cartridges....................................................................32 Write-Protecting Cartridges .........................................................32 Maintaining Cartridges .................................................................33 Cleaning the Tape Drive......................................................................34 Creating an Inventory of Cartridges..................................................36 Chapter 3 ValueLoader Administration 39 Section Overview..................................................................................39 Configuring the ValueLoader.............................................................39 Resetting the ValueLoader ...........................................................40 Changing the SCSI ID....................................................................40 ValueLoader Operating Modes ...................................................42 Updating Firmware..............................................................................44 Using a Firmware Upgrade Tape ................................................44 Using SCSI.......................................................................................46 Running the ValueLoader System Test .............................................46 Retrieving Information About the ValueLoader..............................47 Cycle Count.....................................................................................47 View Event Log ..............................................................................47 Firmware Revision.........................................................................48 Chapter 4 Diagnostics and Troubleshooting 49 Section Overview..................................................................................49 Troubleshooting....................................................................................50 Installation Problems.....................................................................50 iv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Removing Stuck Cartridges ................................................................ 58 ValueLoader Error Codes.................................................................... 62 Appendix A Technical Specifications 67 Physical Specifications......................................................................... 67 Appendix B Customer Support 71 Information Needed for Support ....................................................... 71 Backup Software Support.................................................................... 72 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual v vi ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Front Panel Controls........................................................... 4 Rear Panel Overview.......................................................... 5 Accessories........................................................................... 8 Rack Kit Components......................................................... 9 Installing Mounting Brackets (Left Side Shown) ......... 10 Installing Rails on Rack (Left Side Shown) ................... 11 Sliding the ValueLoader into the Rack Slot, Securing Mounting Bracket ............................................................. 12 Attaching SCSI and Power Cables ................................. 13 Operator's Panel--Drive Empty..................................... 22 Figure 10 Operator's Panel--Drive Loaded ................................... 24 Figure 11 Operator's Panel Menu Structure................................... 27 Figure 12 Importing a Cartridge ...................................................... 29 Figure 13 Exporting a Cartridge....................................................... 30 Figure 14 Write-Protecting a Cartridge........................................... 33 Figure 15 Removing Mounting Brackets (Left Side Shown)........ 59 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual vii Figures Figure 16 Pull Cartridge Release Lever...........................................60 Figure 17 Installing the Carrier ........................................................61 viii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Location Criteria ................................................................. 6 LEDs.................................................................................... 25 Control Buttons ................................................................. 26 Troubleshooting ............................................................... 52 Error Codes........................................................................ 63 Physical Specifications ..................................................... 67 ValueLoader Specifications ............................................. 68 ValueLoader Environmental Specifications.................. 68 Tape Drive Specifications ................................................ 69 Media Specifications......................................................... 70 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual ix Tables x ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Preface This chapter describes the ValueLoader User Manual's audience, purpose, organization, document conventions, and product safety. Audience This user manual is designed and written for end users and field service engineers. Purpose The purpose of this manual is to provide end users with the following information: · · · · · · ValueLoaderTM DLT VS80/DLT VS160 description and specifications. ValueLoader installation and configuration Tape cartridge description and general overview ValueLoader operation Troubleshooting Customer-replaceable components ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xi Document Organization This manual is organized as follows: · · Chapter 1, Installing the ValueLoader - This chapter describes ValueLoader features, accessories, and installation tasks. Chapter 2, Operating the ValueLoader - This chapter describes the front panel menu structure, menu tree, and drive and tape operations. Chapter 3, ValueLoader Administration - This chapter describes how to configure the ValueLoader, upgrade firmware, and retrieve ValueLoader information. Chapter 4, Diagnostics and Troubleshooting - This chapter describes how to identify and troubleshoot ValueLoader problems and resolve error conditions. Appendix A, Technical Specifications - This appendix describes ValueLoader environmental, operational, drive, and media specifications. Appendix B, Customer Support - This appendix list support information for the ValueLoader. · · · · xii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Notational Conventions This manual uses the following conventions to designate specific elements: Note: Notes emphasize important information related to the main topic. Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warnings indicate potential hazards to personal safety and are included to prevent injury. Caution: Warning: Customer Support For information on support or to access our "Frequently Asked Questions" database, visit our Web site. ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xiii xiv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1Installing the ValueLoader Chapter 1 Section Overview This section describes the following: · · · · · · · · Installation Overview on page 2 Understanding ValueLoader Features on page 2 Choosing a Location on page 6 Unpacking the ValueLoader on page 7 Identifying ValueLoader Components on page 8x Installing the ValueLoader into a Rack on page 9 Connecting the SCSI and Power Cables on page 12 Preparing the Host and Verifying the Connection on page 14 1 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1 Installing the ValueLoader Installation Overview Installation Overview Installing the ValueLoader consists of the following steps, which are explained in more detail later in this section. 1 Choose a location for the ValueLoader (page 6). 2 Unpack and check the ValueLoader for shipping damage 1 (page 7). (page 8). 3 Identify the accessories that come with the ValueLoader 4 Install the ValueLoader in a computer rack or select a table or desktop near the host server (page 9). 5 Shut down, turn off, and remove power from the server and all devices attached to the server (page 12). host adapter (page 12). 6 Attach the SCSI cable to the ValueLoader and server's SCSI 7 Attach the power cable to the ValueLoader and plug in the power cable to the nearest power outlet (page 12). Power the ValueLoader on to ensure it passes the power-on self test. 8 Set the SCSI ID for the ValueLoader, if necessary (page 14. 9 Set up the host and verify the connection (page 14). Understanding ValueLoader Features The ValueLoader is a SCSI-2 low-voltage differential (LVD) data storage device that incorporates a DLT VS80 or DLT VS160 tape drive, and eight tape slots. The ValueLoader operates as a single SCSI device with two Logical Unit Numbers (LUNs), one for the tape drive (0) and the other for the ValueLoader robotics (1). 1 2 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Installing the ValueLoader Understanding ValueLoader Features The DLT VS80 ValueLoader uses up to eight DLTtapeTMIV data cartridges, providing a maximum formatted capacity of 640 gigabytes (GB) and a sustained data transfer rate as high as 360 MB per minute, assuming a 2:1 compression ratio. The DLT VS160 ValueLoader uses up to eight DLTtape VS1 data cartridges, providing a maximum formatted capacity of 1280 GB and a sustained data transfer rate as high as 960 MB per minute, assuming a 2:1 compression ratio. The ValueLoader is compatible with most operating systems and environments that support the SCSI interface, but requires either direct support from the operating system or a compatible backup application to take full advantage of its many features. Barcode Reader 1 Your ValueLoader may have come equipped with an optional barcode reader. The barcode reader is enclosed in a plastic housing that protrudes out of the rear panel of the ValueLoader, just above the SCSI connectors. The barcode reader automatically scans each cartridge in the carousel upon power up, after a reset, or when a Re-inventory command is issued. (See Creating an Inventory of Cartridges on page 36 for instructions.) Beyond that, there is no user interface with the barcode reader via the front panel operator controls or LCD display. The information from each label is stored in memory and available through SCSI to the computer's operating system or backup application upon request. If utilizing the barcode reader, you must insert a barcode label into the slide-in slot on the front of each cartridge. These labels must conform to ANSI/AIM BC1-1995, Uniform Symbology Specification Code 39. A set of bar code labels is included with the ValueLoader. Refer to our Web site for information on obtaining additional barcode labels. SCSI Requirements 1 The ValueLoader incorporates a wide SCSI-2, LVD SCSI bus, but may also be attached to a single-ended (SE) SCSI bus. Make sure your SCSI host adapter or controller supports these standards. If you connect the ValueLoader to an SE SCSI bus or if there are SE devices attached to the same SCSI bus, the autoloader's 3 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Installing the ValueLoader Understanding ValueLoader Features performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus. The ValueLoader is NOT compatible with a standard differential (Diff) or high-voltage differential (HVD) SCSI bus. The ValueLoader is compatible with a narrow (50-pin) SCSI bus using a customer-supplied 68-pin to 50pin adapter that terminates the unused 18 pins. These adapters are sometimes labeled high-byte termination. Product Overview 1 Figure 1 Front Panel Controls 1 2 Power switch Import/Export slot 4 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Installing the ValueLoader Understanding ValueLoader Features 3 4 5 Front panel LEDs Front panel LCD screen Control keys Figure 2 Rear Panel Overview Note: The arrows in the figure indicate screws that need to be removed to remove the top cover. In addition to the screws pictured, there are three on each side panel. 1 2 3 68-pin SCSI connectors Fan vent Power connector ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 5 Installing the ValueLoader Choosing a Location Choosing a Location 1 Choose a location that meets the following criteria (see appendix A for more specifications): Table 1 Location Criteria Requirement Standalone requirements Description Select a location that is flat, sturdy, level, and close to a host server. Do not place the ValueLoader on the floor or other carpeted surface. Caution: Do not place the ValueLoader on its side or upside down or stack items that weigh more than 15 kg (33 lbs) on top of the ValueLoader. Rack requirements Room temperature Power source Standard 19-inch rack with 2U of clearance. 10-35° C (50-95° F) AC power voltage: 100-127 VAC; 200-240 VAC Line frequency: 50-60 Hz Note: Locate the AC outlet near the ValueLoader. The AC power cord is the product's main AC disconnect device and must be easily accessible at all times. Weight Air quality 10 kg (22 lbs) Minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, or smoke-filled rooms. Caution: Excessive dust and debris can damage tapes and tape drives. 6 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual