ValueLoaderTM DLT VS80/DLT VS160 Tape Autoloader User Manual 6326708-01 Ver. A Rel. 01 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual, 6326708-01, Ver. A Rel. 01, June 2003. This publication is provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. This publication may be revised from time to time without notice. COPYRIGHT STATEMENT Copyright 2003 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT ValueLoader is a trademark of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape and Super DLTtape are trademarks of Quantum Corporation. Products mentioned herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies. All other trademarks are the property of their respective owners. 6207947-00cN 45 Contents Preface xi Chapter 1 Installing the ValueLoader 1 Section Overview.................................................................................... 1 Installation Overview ............................................................................ 2 Understanding ValueLoader Features ................................................ 2 Barcode Reader................................................................................. 3 SCSI Requirements .......................................................................... 3 Product Overview............................................................................ 4 Choosing a Location............................................................................... 6 Unpacking the ValueLoader ................................................................. 7 Identifying ValueLoader Components................................................ 8 Accessories ........................................................................................ 8 Installing the ValueLoader into a Rack ............................................... 9 Connecting the SCSI and Power Cables............................................ 12 Preparing the Host and Verifying the Connection.......................... 14 Installing the Device Drivers........................................................ 16 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual iii Chapter 2 Operating the ValueLoader 21 Section Overview..................................................................................21 Operator's Panel Overview.................................................................22 LED Indicators................................................................................25 Operator's Panel Control Buttons................................................26 Understanding the Menu Structure...................................................27 Using Cartridges...................................................................................28 Importing Cartridges.....................................................................28 Exporting Cartridges .....................................................................29 Loading Cartridges ........................................................................30 Unloading Cartridges....................................................................32 Write-Protecting Cartridges .........................................................32 Maintaining Cartridges .................................................................33 Cleaning the Tape Drive......................................................................34 Creating an Inventory of Cartridges..................................................36 Chapter 3 ValueLoader Administration 39 Section Overview..................................................................................39 Configuring the ValueLoader.............................................................39 Resetting the ValueLoader ...........................................................40 Changing the SCSI ID....................................................................40 ValueLoader Operating Modes ...................................................42 Updating Firmware..............................................................................44 Using a Firmware Upgrade Tape ................................................44 Using SCSI.......................................................................................46 Running the ValueLoader System Test .............................................46 Retrieving Information About the ValueLoader..............................47 Cycle Count.....................................................................................47 View Event Log ..............................................................................47 Firmware Revision.........................................................................48 Chapter 4 Diagnostics and Troubleshooting 49 Section Overview..................................................................................49 Troubleshooting....................................................................................50 Installation Problems.....................................................................50 iv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Removing Stuck Cartridges ................................................................ 58 ValueLoader Error Codes.................................................................... 62 Appendix A Technical Specifications 67 Physical Specifications......................................................................... 67 Appendix B Customer Support 71 Information Needed for Support ....................................................... 71 Backup Software Support.................................................................... 72 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual v vi ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Front Panel Controls........................................................... 4 Rear Panel Overview.......................................................... 5 Accessories........................................................................... 8 Rack Kit Components......................................................... 9 Installing Mounting Brackets (Left Side Shown) ......... 10 Installing Rails on Rack (Left Side Shown) ................... 11 Sliding the ValueLoader into the Rack Slot, Securing Mounting Bracket ............................................................. 12 Attaching SCSI and Power Cables ................................. 13 Operator's Panel--Drive Empty..................................... 22 Figure 10 Operator's Panel--Drive Loaded ................................... 24 Figure 11 Operator's Panel Menu Structure................................... 27 Figure 12 Importing a Cartridge ...................................................... 29 Figure 13 Exporting a Cartridge....................................................... 30 Figure 14 Write-Protecting a Cartridge........................................... 33 Figure 15 Removing Mounting Brackets (Left Side Shown)........ 59 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual vii Figures Figure 16 Pull Cartridge Release Lever...........................................60 Figure 17 Installing the Carrier ........................................................61 viii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Location Criteria ................................................................. 6 LEDs.................................................................................... 25 Control Buttons ................................................................. 26 Troubleshooting ............................................................... 52 Error Codes........................................................................ 63 Physical Specifications ..................................................... 67 ValueLoader Specifications ............................................. 68 ValueLoader Environmental Specifications.................. 68 Tape Drive Specifications ................................................ 69 Media Specifications......................................................... 70 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual ix Tables x ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Preface This chapter describes the ValueLoader User Manual's audience, purpose, organization, document conventions, and product safety. Audience This user manual is designed and written for end users and field service engineers. Purpose The purpose of this manual is to provide end users with the following information: · · · · · · ValueLoaderTM DLT VS80/DLT VS160 description and specifications. ValueLoader installation and configuration Tape cartridge description and general overview ValueLoader operation Troubleshooting Customer-replaceable components ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xi Document Organization This manual is organized as follows: · · Chapter 1, Installing the ValueLoader - This chapter describes ValueLoader features, accessories, and installation tasks. Chapter 2, Operating the ValueLoader - This chapter describes the front panel menu structure, menu tree, and drive and tape operations. Chapter 3, ValueLoader Administration - This chapter describes how to configure the ValueLoader, upgrade firmware, and retrieve ValueLoader information. Chapter 4, Diagnostics and Troubleshooting - This chapter describes how to identify and troubleshoot ValueLoader problems and resolve error conditions. Appendix A, Technical Specifications - This appendix describes ValueLoader environmental, operational, drive, and media specifications. Appendix B, Customer Support - This appendix list support information for the ValueLoader. · · · · xii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual Notational Conventions This manual uses the following conventions to designate specific elements: Note: Notes emphasize important information related to the main topic. Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warnings indicate potential hazards to personal safety and are included to prevent injury. Caution: Warning: Customer Support For information on support or to access our "Frequently Asked Questions" database, visit our Web site. ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual xiii xiv ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1Installing the ValueLoader Chapter 1 Section Overview This section describes the following: · · · · · · · · Installation Overview on page 2 Understanding ValueLoader Features on page 2 Choosing a Location on page 6 Unpacking the ValueLoader on page 7 Identifying ValueLoader Components on page 8x Installing the ValueLoader into a Rack on page 9 Connecting the SCSI and Power Cables on page 12 Preparing the Host and Verifying the Connection on page 14 1 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1 Installing the ValueLoader Installation Overview Installation Overview Installing the ValueLoader consists of the following steps, which are explained in more detail later in this section. 1 Choose a location for the ValueLoader (page 6). 2 Unpack and check the ValueLoader for shipping damage 1 (page 7). (page 8). 3 Identify the accessories that come with the ValueLoader 4 Install the ValueLoader in a computer rack or select a table or desktop near the host server (page 9). 5 Shut down, turn off, and remove power from the server and all devices attached to the server (page 12). host adapter (page 12). 6 Attach the SCSI cable to the ValueLoader and server's SCSI 7 Attach the power cable to the ValueLoader and plug in the power cable to the nearest power outlet (page 12). Power the ValueLoader on to ensure it passes the power-on self test. 8 Set the SCSI ID for the ValueLoader, if necessary (page 14. 9 Set up the host and verify the connection (page 14). Understanding ValueLoader Features The ValueLoader is a SCSI-2 low-voltage differential (LVD) data storage device that incorporates a DLT VS80 or DLT VS160 tape drive, and eight tape slots. The ValueLoader operates as a single SCSI device with two Logical Unit Numbers (LUNs), one for the tape drive (0) and the other for the ValueLoader robotics (1). 1 2 ValueLoader DLT ...