User manual GATEWAY 13

Setting up Troubleshooting Contents 1 Introducing Your Gateway LCD TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front controls and connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Back connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Turning on your LCD TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Inserting batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using composite video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using coaxial (RF) audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 17 17 19 20 3 Adjusting Your LCD TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OSD menus and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the sleep timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 23 26 27 33 4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 36 36 37 38 A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . 39 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 i ii Introducing Your Gateway LCD TV This chapter provides basic information about your Gateway LCD TV. Read this chapter to learn about: 1 Features Warnings and safeguards Package contents Controls and connections 1 Chapter 1: Introducing Your Gateway LCD TV Features Your LCD TV features: Bright, flicker-free image Automatic detection and conversion of film content for correct display with minimal motion artifacts (noise) Accurate color processing Built-in internal amplifier and speakers 2 www.gateway.com Important safeguards Important safeguards Warning Risk of electric shock - Do not open To reduce the risk of electric shock, do no remove the back cover. There are no user-serviceable parts inside. Removing the back cover voids the warranty. Have your LCD TV repaired by qualified service personnel only. Warnings and precautions Do not place your hands, face, or objects close to the ventilation openings of your LCD TV. The top of your LCD TV gets very hot from exhaust air that is released through the ventilation openings. Burns or personal injuries may occur if you are too close to the LCD TV. Damage may occur if you place any object near the top of your LCD TV. Disconnect all cables before moving your LCD TV. Moving your LCD TV with its cables attached may damage the cables and cause fire or electric shock danger. Do not expose your LCD TV to rain or moisture. Keep your LCD TV away from excessive dust, high temperatures, moisture, or direct sunlight. Use your LCD TV in a well-ventilated area and do not cover the ventilation openings. Do not modify your LCD TV or use an unshielded power cord or video input source cable, or you may experience excessive interference. Disconnect your LCD TV and unplug the power cord when the TV is not used for a long period of time. If the picture displayed is in any way abnormal, turn off your LCD TV, then disconnect it from the electrical outlet. Make sure that your video input source cable is connected correctly, then reconnect your LCD TV to the electrical outlet. Disconnect your LCD TV from the electrical outlet before cleaning or performing maintenance. Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning. Do not place your LCD TV on an unstable cart, stand, or table. Your LCD TV may fall, causing serious damage. www.gateway.com 3 Chapter 1: Introducing Your Gateway LCD TV Do not place your LCD TV on a bed, sofa, rug, or other similar surfaces. Never place your LCD TV near or over a radiator or heat source. Do not install your LCD TV in an enclosed area unless correct ventilation is provided. Your LCD TV should be operated from the type of power source indicated on the label. If the type of available power is unknown, consult your electrician or local power company. Your LCD TV is equipped with a 3-pin grounded plug. The plug will only fit into a grounded power outlet. This is a safety feature. If you cannot plug the power cord into the outlet, contact your electrician. Do not alter the plug because this will defeat the safety feature. Do not rest objects on the power cord and avoid placing the power cord near high traffic areas. Do not overload wall outlets and extension cords because this can result in a risk of fire or electric shock. Unplug your LCD TV and contact qualified service personnel if: The power cord or plug is damaged or frayed. Liquid has been spilled into your LCD TV. Your LCD TV has been exposed to water or moisture. Your LCD TV does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage which often requires extensive work by a qualified technician to restore your LCD TV to normal operation. Your LCD TV has been dropped or the cabinet has been damaged. 4 www.gateway.com Package contents Package contents Along with your LCD TV, the packaging box contains the following items: Remote control Two AAA batteries CATV cable www.gateway.com 5 Chapter 1: Introducing Your Gateway LCD TV Power cord TV antenna cable User guide 6 www.gateway.com Accessories Accessories You can purchase these optional accessories for your LCD TV: Cable kits. Gateway cable kits consist of high-quality gold cables of various lengths, including: RCA audio cable RCA composite video cable S-Video cable KensingtonTM lock cable kit TV mounting kits Contact Gateway for these and other accessories. www.gateway.com 7 Chapter 1: Introducing Your Gateway LCD TV Front controls and connections Infrared remote sensor Power/Status LED OK Headphone jack Video/ Audio in Menu Input Channel Volume and and 8 www.gateway.com Front controls and connections Button Headphone jack Video/Audio In Input Menu Volume and Description Plug headphones in here. The built-in speakers are disabled. Connects to a composite audio/video device, such as a video camcorder or digital camera. Changes the video input source. Opens and closes the OSD. For more information, see "Using the OSD" on page 22. Increases or decreases the volume. OSD active: Adjusts on-screen display (OSD) options. For more information, see "Using the OSD" on page 22. Channel and Changes the channel. OSD active: Selects on-screen display (OSD) options. For more information, see "Using the OSD" on page 22. OK Power/Status LED Enters a sub-menu and confirms selections in the OSD. For more information, see "Using the OSD" on page 22. Turns your LCD TV on and off. When you turn your LCD TV on or off, wait three seconds before pressing this button again. Status LED: Not lit - The LCD TV is turned off or the power cord is disconnected. Solid Green - Your LCD TV is on. Infrared remote sensor Picks up the signal from the remote control. www.gateway.com 9 Chapter 1: Introducing Your Gateway LCD TV Back connections Cable hook Cable KensingtonTM lock slot hook Power cord connector S-Video Video/ Audio in Antenna Connector Cable hooks Kensington lock slot Power cord connector S-Video Video/Audio in Antenna Description Routes cables through the cable connection cover. Connects to secure your LCD TV to an object with optional cable. Connects to correctly grounded electrical outlet or surge protector. Connects to an S-Video device, such as a satellite dish receiver or digital cable box. Connects to a composite audio/video device, such as a VCR. Connects to a VHF/UHF antenna or cable TV. 10 www.gateway.com Turning on your LCD TV Turning on your LCD TV Warning For added protection during a lightning storm or when it is left unattended or unused for long periods of time, unplug your LCD TV from the wall outlet and disconnect the antenna or cable system. To turn on your LCD TV: 1 Use the two tabs at the bottom corners to swing up and remove the cable connection cover on the back of your LCD TV. 2 Tilt back and lift the cable cover on the back of your LCD TV approximately 45 degrees to remove it. www.gateway.com 11 Chapter 1: Introducing Your Gateway LCD TV 3 Connect the power cord to the power cord connector on the back of your LCD TV, route the cable through the cable hook at the stand, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector. Power cord connector 4 5 6 Connect the video input sources. For information, see "Connecting components" on page 17. Replace the two cable connection covers. Press the power button on the remote control or the front of your LCD TV. The Status LED on the front turns green. 12 www.gateway.com Remote control Remote control Button Function POWER. Turns the LCD TV on and off. MUTE. Turns the sound on and off. Number button pad. Selects a channel or enters a password. CC. Turns on closed captioning. SLEEP. Turns on the sleep timer. For more information, see "Setting the sleep timer" on page 26. INPUT. Changes the video input source. EXIT. Closes the OSD. OK. Opens a sub-menu and confirms selections in the OSD. VOL . Turns volume up or down and navigates the OSD menus. CH . Changes the channel and navigates the OSD menus. LAST. Recalls the previously viewed channel. MENU. Opens and closes the OSD. These buttons do not control any options on your LCD TV. www.gateway.com 13 Chapter 1: Introducing Your Gateway LCD TV Inserting batteries To replace or install batteries: Insert two AAA batteries into the remote control. Make sure that you match the + and ­ on the batteries with the + and ­ symbols inside the battery compartment. 14 www.gateway.com Connecting Components Read this chapter to learn how to connect: 2 DVD players VCRs Off-air TV and cable TV Warning Before connecting any external components, unplug your LCD TV. 15 Chapter 2: Connecting Components Understanding video connections Your LCD TV has three types of standard video connections. You should use the best connection available to get the best display. For example, if your DVD player has a composite video and an S-Video connection, connect the DVD player to your LCD TV using S-Video instead of composite video. Connection Quality Basic Cable and Connector Description Coaxial (RF). The video and audio signals are both carried in one cable (the other two connection types only handle video, and require separate connections for sound). Coaxial is the only way to connect an antenna to your LCD TV. Composite (AV). The video signal is carried through a single "pin." This connection method is the one that is most commonly found on devices. Good Better S-Video. The video signal is split into two signals, black-and-white and color. Text displayed on-screen through this connection will be noticeably sharper then composite or coaxial (RF). 16 www.gateway.com Connecting components Connecting components Using composite video Use composite video to connect components such as a DVD player, set top box, VCR, or video camera using the Video/Audio in connections on the front or back of your LCD TV. For more information, see "Front controls and connections" on page 8 and see "Back connections" on page 10. To connect a component using composite video: Headphone jack Video Audio - OR - Audio Video www.gateway.com 17 Chapter 2: Connecting Components 1 2 3 Connect the yellow video jack on the back of the component to the yellow video jack on the front or back of your LCD TV. Connect the red (R) and white (L) audio jacks on the back of the component to the R and L audio jacks on the front or back of your LCD TV. Press the INPUT button, channel then press OK. and to select FRONT AV or REAR AV, 18 www.gateway.com Connecting components Using S-Video Use S-Video to connect components such as a DVD player, set top box, VCR, or video camera. For more information, see "Audio and video connections" on page 14. To connect a component using S-Video: S-Video Audio 1 2 3 Connect the S-Video jack on the back of the component to the S-Video jack on the back of your LCD TV. Connect the red (R) and white (L) audio jacks on the back of the component to the R and L audio jacks on the back of your LCD TV. Press the INPUT button, channel and to select S-VIDEO, then press OK. www.gateway.com 19 Chapter 2: Connecting Components Using coaxial (RF) audio and video Use coaxial video to connect components such as cable TV, a cable box, VCR, or antenna. To connect a component using coaxial (RF) audio and video: 1 2 Connect the coaxial (RF) connector on the component to the TV In connector on the back of your LCD TV. Press the INPUT button, press channel and to select TV, then press OK. If you have an off-air antenna or cable box, connect your off-air antenna or cable TV cable to the ANT connector on the back of your VCR. Warning If an outdoor antenna or cable system is connected to your LCD TV, make sure that the antenna or cable system is correctly grounded. For more information, see "Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)" on page 41. 20 www.gateway.com Adjusting Your LCD TV Settings Read this chapter to learn how to adjust your LCD TV settings from the on-screen display (OSD). 3 21 Chapter 3: Adjusting Your LCD TV Settings Using the OSD Your LCD TV features an on-screen display (OSD) that lets you adjust and save contrast, brightness, and other settings. Your LCD TV saves changes you make to the settings, even if you turn off your TV. To adjust settings from the OSD: 1 2 3 4 5 6 Press the MENU button. The OSD opens. Press the or buttons to select the menu you want. Press the OK button to open the menu. Press the Press the or or buttons to select the menu option you want. buttons to adjust the option setting. Press the EXIT button and the OSD closes. 22 www.gateway.com Using the OSD OSD menus and options You can use these OSD menus and options to adjust various settings for your LCD TV. OSD Menu CHANNEL Description This menu is only available in TV mode. CH CHANNEL AUTO CHANNEL. When this option is selected, your LCD TV adds all channels that have a signal to the channel list. MANUAL CHANNEL. Changes the TV channel. AUTO CHANNEL MANUAL CHANNEL ADD/DEL CH. OFF TV 12 ADD ADD/DEL CHANNEL. Adds or removes the current channel to the channel list. VIDEO CONTRAST. Adjusts the contrast of the picture. CH VIDEO BRIGHTNESS. Adjusts the brightness of the picture. You may need to readjust brightness after the LCD TV warms up. CONTRAST BRIGHTNESS COLOR TINT RESET 64 55 50 45 OFF COLOR. Adjusts the color saturation making colors more intense. TINT. Adjusts the color of flesh tones. RESET. Resets picture settings to the factory default. www.gateway.com 23 Chapter 3: Adjusting Your LCD TV Settings OSD Menu AUDIO Description VOLUME. Turns volume up or down. MUTE. Turns the sound on and off. CH VOLUME MUTE BASS TREBLE BALANCE SOUND AVL AUDIO BASS. Adjusts the bass. TREBLE. Adjusts the treble. BALANCE. Adjusts the balance level between the speakers. SOUND. Changes the sound output for TV programs. Switch between Stereo, Sap (Second Audio Program), or Mono for audio simulcasts. The TV program must support the output option. AVL. Automatic volume leveling keeps volume levels the same between different programs. 64 OFF 50 45 0 STEREO ON SETUP CH SETUP Language. Changes the language of the OSD menu. Choose between English, French, or Spanish. OSD POSITION. Adjusts the position of the OSD within the display image. LANGUAGE OSD POSITION ENGLISH OPTIONS CAPTION/TEXT. Selects the closed captioning text option. CH OPTIONS CAPTIONS. Turns captioning on and off. EZ MUTE automatically turns captioning on when your LCD TV is muted. CAPTION/TEXT CAPTIONS KEY LOCK PARENTAL CC 1 EZ MUTE OFF KEY LOCK. Locks out all buttons on the front of your LCD TV except the power button. When this option is on, you need to use the remote control to control your LCD TV. PARENTAL. Activates parental controls. You need the remote control to use this option. For more information, see "PARENTAL" on page 25 and "Using parental controls" on page 27. 24 www.gateway.com Using the OSD OSD Menu PARENTAL Description MPAA. Set parental controls to follow current MPAA movie rating guidelines: CH PARENTAL BLOCK MPAA AGE BLOCK CONTENT BLOCK SET CODE LOCK ON/OFF UNBLOCKED TO SET: TO SET: TO SET: OFF G (general audience) PG (parental guidance suggested) PG-13 (children 13 years of age and older) R (mature audience) NC-17 (no one under 17 years of age) X (no one under 17 years of age) AGE BLOCK. Set parental controls to follow current TV rating guidelines. For children: TV-Y (all children) TV-Y7 (older children) For general: TV-G (general audience) TV-PG (guidance suggested) TV-14 (strongly cautioned) TV-MA (mature audience) CONTENT BLOCK. Set parental controls to block programming based on content: DIALOGUE (sexual dialog) LANGUAGE (adult language) SEX SCENE (sexual situations) VIOLENCE (violence) F VIOLENCE (fantasy violence) SET CODE. Changes the password that accesses the parental submenu. LOCK ON/OFF. Turns parental controls on and off. www.gateway.com 25 Chapter 3: Adjusting Your LCD TV Settings Setting the sleep timer The sleep timer lets you set a time delay to turn off your LCD TV automatically. To set the sleep timer using the remote control: 1 2 Press the SLEEP button on the remote control. The sleep timer appears in the upper-right corner of your screen. Press the SLEEP button one or more times to select the time you want. To turn off the sleep timer using the remote control: Press the SLEEP button repeatedly until _ _ _ appears. 26 www.gateway.com Using the OSD Using parental controls The parental controls feature prevents viewers from watching programs that are not age-appropriate, such as programs containing violence or adult language. The LOCK ON/OFF option in the OSD must be ON for parental controls to be in effect. You can set parental control locks using: MPAA Age Block Content Block To set the parental controls using MPAA: 1 2 Press the MENU button on remote control to open the OSD. Press the and open the menu. buttons to select the OPTIONS menu, then press OK to CH OPTIONS CAPTION/TEXT CAPTIONS KEY LOCK PARENTAL CC 1 EZ MUTE OFF www.gateway.com 27 Chapter 3: Adjusting Your LCD TV Settings 3 Press the and buttons to select the PARENTAL sub-menu, then press the button to open the sub-menu. CH PARENTAL BLOCK MPAA AGE BLOCK CONTENT BLOCK SET CODE LOCK ON/OFF UNBLOCKED TO SET: TO SET: TO SET: OFF 4 Use the number pad to enter your password when prompted. If you have not set a password, enter 0000. For more information about setting a password, see "Setting a password" on page 33. ENTER CODE ---- 5 Press the and buttons to select the MPAA option, then press the button to change the settings. This option lets you block the following MPAA movie ratings: G (general audience) PG (parental guidance suggested) PG-13 (recommended for children 13 years of age and older) R (mature audience) NC-17 (no one under 17 years of age) X (no one under 17 years of age) 6 Press EXIT when you are finished making changes to this option. 28 www.gateway.com Using the OSD To set the parental controls using AGE BLOCK: 1 2 Press the MENU button on remote control to open the OSD. Press the and open the menu. buttons to select the OPTIONS menu, then press OK to CH OPTIONS CAPTION/TEXT CAPTIONS KEY LOCK PARENTAL CC 1 EZ MUTE OFF 3 Press the and buttons to select the PARENTAL sub-menu, then press the button to open the sub-menu. CH PARENTAL BLOCK MPAA AGE BLOCK CONTENT BLOCK SET CODE LOCK ON/OFF UNBLOCKED TO SET: TO SET: TO SET: OFF www.gateway.com 29 Chapter 3: Adjusting Your LCD TV Settings 4 Use the number pad to enter your password when prompted. If you have not set a password, enter 0000. For more information about setting a password, see "Setting a password" on page 33. ENTER CODE ---- 5 Press the press the and buttons to select the AGE BLOCK option menu, then button to open the option menu. CH AGE BLOCK GENERAL CHILDREN UNBLOCKED UNBLOCKED 6 Press the and buttons to select each option, then press the to change the settings. button This option menu lets you block children and general TV program ratings. 7 Press EXIT when you are finished making changes to this option. 30 www.gateway.com Using the OSD To set the parental controls using CONTENT BLOCK: 1 2 Press the MENU button on remote control to open the OSD. Press the and open the menu. buttons to select the OPTIONS menu, then press OK to CH OPTIONS CAPTION/TEXT CAPTIONS KEY LOCK PARENTAL CC 1 EZ MUTE OFF 3 Press the and buttons to select the PARENTAL sub-menu, then press the button to open the sub-menu. CH PARENTAL BLOCK MPAA AGE BLOCK CONTENT BLOCK SET CODE LOCK ON/OFF UNBLOCKED TO SET: TO SET: TO SET: OFF www.gateway.com 31 Chapter 3: Adjusting Your LCD TV Settings 4 Use the number pad to enter your password when prompted. If you have not set a password, enter 0000. For more information about setting a password, see "Setting a password" on page 33. ENTER CODE ---- 5 Press the and buttons to select the CONTENT BLOCK option menu, then press the button to open the option menu. CH CONTENT BLOCK DIALOGUE LANGUAGE SEX SCENE VIOLENCE F VIOLENCE NO RATING UNBLOCKED UNBLOCKED UNBLOCKED UNBLOCKED UNBLOCKED UNBLOCKED 6 Press the and buttons to select each option, then press the to select BLOCKED or UNBLOCKED. This option menu lets you block programs by content: button DIALOGUE (sexual dialog) LANGUAGE (adult language) SEX SCENE (sexual situations) VIOLENCE (general violence) F VIOLENCE (fantasy violence) NO RATING 7 Press EXIT when you are finished making changes to this option. 32 www.gateway.com Using the OSD Setting a password You control access to the parental controls with a password. The default password is 0000. You can change the password to any four-digit number. 1 2 Press the MENU button on remote control to open the OSD. Press the and open the menu. buttons to select the OPTIONS menu, then press OK to CH OPTIONS CAPTION/TEXT CAPTIONS KEY LOCK PARENTAL CC 1 EZ MUTE OFF 3 Press the and buttons to select the PARENTAL sub-menu, then press the button to open the sub-menu. CH PARENTAL BLOCK MPAA AGE BLOCK CONTENT BLOCK SET CODE LOCK ON/OFF UNBLOCKED TO SET: TO SET: TO SET: OFF www.gateway.com 33 Chapter 3: Adjusting Your LCD TV Settings 4 Use the number pad to enter your password when prompted. If you have not set a password, enter 0000. If you have forgotten your password, enter 0117. ENTER CODE ---- 5 6 Press the and buttons to select the SET CODE sub-menu, then press the button to change the settings. Use the number button pad to enter a new four-digit password when prompted. ENTER CODE ---- 7 Use the number button pad to re-enter the new four-digit password when prompted. REPEAT CODE ---- 8 Press EXIT to close the OSD. 34 www.gateway.com Maintenance and Troubleshooting Read this chapter to learn how to maintain and troubleshoot your LCD TV.