User manual GATEWAY 200STM

Contents 1 Checking Out Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2 Checking Out Your Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 17 18 19 20 22 3 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting to the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Separating from the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting to an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 26 27 28 29 30 31 34 36 37 38 40 41 42 44 45 i Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . .46 4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 HelpSpot Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 5 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Identifying Window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Using the Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 6 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 ii 7 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Using drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Using diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Using a CD and DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Inserting a CD, CD-RW, or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Creating CDs using your CD-RW or DVD/CD-RW drive . . . . . . . . . . . . . . . . . . . . 90 Creating data CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Playing audio and video files with the Windows Media Player . . . . . . . . . . . 108 Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Creating music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Capturing video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 8 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Setting up your cover page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 124 126 126 9 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 129 130 131 133 133 133 134 135 iii Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 10 Travel tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 11 Customizing Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Applying a color scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 12 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Adding PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Changing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 13 Networking Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 The benefits of using a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Example network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Wired connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Wireless Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Assessing your connection needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Comparing data transfer speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 iv Using a wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using wireless Ethernet in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using wireless Ethernet in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchasing additional network equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HPNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 183 208 221 221 222 223 223 14 Moving From Your Old Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Transferring software and hardware from your old computer . . . . . . . . . . . . . . . Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reinstalling your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reinstalling your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 225 226 228 229 230 15 Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 233 235 238 238 239 240 242 244 245 246 246 247 247 247 16 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 250 252 254 256 v 17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 CD-RW, DVD, or DVD/CD-RW drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265 Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281 Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283 A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . .285 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 vi Checking Out Your Gateway 200 Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. 1 www.gateway.com 1 Chapter 1: Checking Out Your Gateway 200 Front LCD panel release latch Component LCD panel release latch Icon Description Open the LCD panel by sliding the release latch to the right. 2 www.gateway.com Left side Left side Modem jack Ethernet jack USB port Power connector IEEE 1394 port Microphone jack PC card eject button Headphone jack PC card slot Component Modem jack Ethernet jack Icon Description Plug a modem cable into this jack. Plug a 10/100 Ethernet network cable into this jack. For more information, see "Connecting to an Ethernet network" on page 45 and "Networking Your Notebook" on page 173. Plug the AC adapter cord into this connector. Plug USB (Universal Serial Bus) devices (such as a USB IomegaTM ZipTM drive, printer, scanner, camera, mouse, or keyboard) into this port. Plug an IEEE 1394 (also known as Firewire into this jack. Plug a microphone into this jack. Power connector USB port IEEE 1394 port Microphone jack ® or i.Link®) cable Headphone jack Plug amplified speakers or headphones into this jack. The built-in speakers and docking station speakers are deactivated. www.gateway.com 3 Chapter 1: Checking Out Your Gateway 200 Component PC Card eject button PC Card slot Icon Description Press the eject button to remove a PC Card from the PC Card slot. Insert one Type I or II PC Card into this slot. For more information, see "Adding PC Cards" on page 164. 4 www.gateway.com Right side Right side Ventilation fan USB port Monitor port Component Ventilation fan USB port Icon Description Helps cool internal components. Do not block or insert objects into these slots. Plug USB (Universal Serial Bus) devices (such as a USB IomegaTM ZipTM drive, printer, scanner, camera, keyboard, or mouse) into this port. Plug an analog VGA monitor into this port. Monitor port www.gateway.com 5 Chapter 1: Checking Out Your Gateway 200 Back Kensington lock slot Component KensingtonTM lock slot Icon Description Secure your computer to an object by connecting a Kensington cable lock to this slot. 6 www.gateway.com Bottom Bottom Battery bay Battery release latch Memory bay Battery release latch Docking connector System identification label Component Battery release latch Memory bay Battery bay Docking connector Icon Description Slide to release the battery. Install a memory module in this bay. Insert the battery into this bay. Connect the docking station to this connector. Warning! Power is passed through this connection. This docking connection is UL certified for use only with Gateway 200 docking stations. System identification label Find the product model number on this label. www.gateway.com 7 Chapter 1: Checking Out Your Gateway 200 Keyboard area Power button Internet button Keyboard Speakers Touchpad Status indicators Component Internet button Icon Description Press to open your Web browser. For more information, see "Internet button" on page 40. Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see "Status indicators" on page 34. Provides all the functionality of a mouse. For more information, see "Using the EZ Pad touchpad" on page 41. Provide stereo audio output when headphones or amplified speakers are not plugged in. Status indicators Touchpad Speakers 8 www.gateway.com Keyboard area Component Keyboard Power button Icon Description A full-sized 82-key keyboard. For more information, see "Using the keyboard" on page 36. Press to turn the notebook on or off. You can also configure the power button for Standby/Resume mode. For more information on configuring the power button mode, see "Changing power modes" on page 134. www.gateway.com 9 Chapter 1: Checking Out Your Gateway 200 Identifying your model Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your computer contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model number Gateway serial number The Gateway serial number is: s s Printed on a white sticker on the bottom or back of your notebook. Printed on the customer invoice that came with your notebook. The invoice will also contain your customer ID number. Displayed in HelpSpot in Windows XP. Click Start, then click Help and Support. Click View product serial number. s 10 www.gateway.com Identifying your model Internal wireless label A label similar to the following indicates your computer contains a wireless communications device. IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318 CANADA ID 1787104509A Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.com 11 Chapter 1: Checking Out Your Gateway 200 Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary. See "Changing batteries" on page 131 for more information about using an additional battery on your notebook. With an automobile/airplane power adapter, you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in-flight power receptacle. Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Docking Station Although you can attach devices directly to your notebook, a docking station lets you make all of those connections at once. When you travel with your notebook, you merely disconnect from the docking station instead of unplugging all the devices. A docking station also provides additional ports and other expansion features not included with your notebook. See "Checking Out Your Docking Station" on page 15 for more information about using a docking station with your notebook. Peripheral devices You can attach devices such as a keyboard, mouse, printer, or monitor to your notebook or docking station. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. 12 www.gateway.com Accessories Printers You can attach many types of printers to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. See "Installing a printer, scanner, or other peripheral device" on page 46 for more information about attaching a printer to your notebook. Inkjet printers and cartridges are relatively inexpensive, but usually they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but usually they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. www.gateway.com 13 Chapter 1: Checking Out Your Gateway 200 14 www.gateway.com Checking Out Your Docking Station 2 The docking station gives you access to additional drives and ports not found on the notebook. The docking station also gives you a convenient way to attach external devices such as a monitor or a full-size keyboard. Although devices can be attached directly to the ports and jacks on the notebook, the docking station lets you make all of those connections in one step. www.gateway.com 15 Chapter 2: Checking Out Your Docking Station Top Docking connector 5.25-inch module bay release latch 3.5-inch module bay release latch Component Docking connector Description Connect the notebook to this connector. Warning! Power is passed through this connection. This docking connection is UL certified for use only with Gateway 200 notebooks. 3.5-inch module bay release latch 5.25-inch module bay release latch Slide to release the module. Slide to release the module. 16 www.gateway.com Front Front 5.25-inch module bay Undock button 3.5-inch module bay Component 5.25-inch module bay Description Install a CD-RW, DVD, or combination DVD/CD-RW dive into this bay. For more information, see "Changing drives" on page 166. To determine the type of drive in the bay, examine the drive tray's plastic cover and compare the logo to those listed in "Identifying drive types" on page 88. Undock button 3.5-inch module bay Press this button to prepare the notebook to be undocked while the notebook is turned on. Install a diskette drive into this bay. Insert a standard 3.5-inch diskette into this drive. www.gateway.com 17 Chapter 2: Checking Out Your Docking Station Left Side Docking release lever S/PDIF digital audio jack Speaker Component Docking release lever Icon Description Pull to release the notebook from the docking station. For instructions on releasing the notebook from the docking station, see "Separating from the docking station" on page 31. Plug a digital audio cable into this jack. S/PDIF digital audio jack Speaker Provide stereo audio output when headphones or amplified speakers are not plugged in. 18 www.gateway.com Right Side Right Side Speaker Docking release lever Component Speaker Docking release lever Description Provide stereo audio output when headphones or amplified speakers are not plugged in. Pull to release the notebook from the docking station. For instructions on releasing the notebook from the docking station, see "Separating from the docking station" on page 31. www.gateway.com 19 Chapter 2: Checking Out Your Docking Station Back Kensington lock slide PS/2 port USB ports Serial port Parallel port Monitor port IEEE 1394 port Kensington Ethernet lock slot jack Power Connector Component KensingtonTM lock slide PS/2 port Icon Description Slide to the left to open the Kensington lock slot. Plug a PS/2 (Personal System/2) device (such as a keyboard or mouse) into this port. Attaching a PS/2 mouse to your docking station may deactivate the touchpad. Plug USB (Universal Serial Bus) devices (such as a USB IomegaTM ZipTM drive, printer, scanner, camera, mouse, or keyboard) into these ports. Plug an IEEE 1394 (also known as Firewire or i.Link ) cable into this jack. Plug a serial device (such as a digital camera) into this port. Plug a parallel device (such as a printer) into this port. ® USB ports IEEE 1394 port ® ® Serial port Parallel port Monitor port Plug an analog VGA monitor into this port. 20 www.gateway.com Back Component Ethernet jack Icon Description Plug a 10/100 Ethernet network cable into this jack. For more information, see "Connecting to an Ethernet network" on page 45 and "Using the Internet" on page 75. Plug the AC adapter cord into this connector. Secure your docking station to an object by connecting a Kensington cable lock to this slot. Power connector KensingtonTM lock slot www.gateway.com 21 Chapter 2: Checking Out Your Docking Station Bottom Docking release lever Docking release lever System identification label 3.5-inch module bay 5.25-inch module bay Component Docking release lever Description Pull to release the notebook from the docking station. For instructions on releasing the notebook from the docking station, see "Separating from the docking station" on page 31. Find the product model number on this label. Install a CD-RW, DVD, or combination DVD/CD-RW drive into this bay. For more information, see "Changing drives" on page 166. To determine the type of drive in the bay, examine the drive tray's plastic cover and compare the logo to those listed in "Identifying drive types" on page 88. System identification label 5.25-inch module bay 3.5-inch module bay Install a diskette drive into this bay. Insert a standard 3.5-inch diskette into this drive. 22 www.gateway.com Getting Started s s s s s s s s s 3 This chapter provides basic information about your Gateway notebook. Read this chapter to find out: How to connect the AC adapter How to start and turn off your notebook How to connect to and separate from the docking station How to identify the status indicators How to use the keyboard How to use the EZ Pad touchpad How to connect the modem How to connect to an Ethernet network How to install peripheral devices www.gateway.com 23 Chapter 3: Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge. Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for 24 hours, the battery may need to be recalibrated. For information, see "Recalibrating the battery" on page 130. To connect the AC adapter: 1 Connect the power cord to the AC adapter. 24 www.gateway.com Connecting the AC adapter Warning Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or the notebook may be damaged. 2 Connect the AC adapter to your notebook's power connector. -ORConnect the AC adapter to the docking station if the docking station is installed. www.gateway.com 25 Chapter 3: Getting Started 3 Plug the power cord into a wall outlet. The battery charge indicator turns on. If the battery charge indicator does not turn on, disconnect the adapter from your notebook or docking station and repeat Step 2. See "Status indicators" on page 34 for the location of the battery charge indicator. 4 When you finish using your notebook for the first time, turn off the notebook and leave the notebook connected to AC power for at least 24 hours. The battery charge meters may not show a charge for several hours. For more information about battery meters, see "Monitoring the battery charge" on page 128. If the battery meters do not show a full charge after 24 hours, contact Gateway Technical Support at www.gateway.com/support/contact. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. 5 Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. 26 www.gateway.com Starting your notebook Starting your notebook To start the notebook: 1 2 Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel. Press the power button located above the keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see "Changing power settings" on page 135. 3 If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook. www.gateway.com 27 Chapter 3: Getting Started Waking up your notebook When you have not used your notebook for several minutes, it may enter a power-saving mode called Standby. While in Standby, the power indicator blinks. See "Status indicators" on page 34 for the location of the power indicator. If your notebook is in Standby mode, "wake" it up by pressing the power button. For more information on changing power-saving settings, see "Changing power settings" on page 135. 28 www.gateway.com Turning off your notebook Turning off your notebook To turn off your notebook in Windows XP: 1 2 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens. Click Turn Off. Windows shuts down and turns off your notebook. Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. To turn off your notebook in Windows 2000: 1 2 3 Click Start, then click Shut Down. The Shut Down Windows dialog box opens. Click the arrow button to open the What do you want your computer to do list, then click Shut down. Click OK. Windows shuts down and turns off your notebook. Important If for some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.com 29 Chapter 3: Getting Started Connecting to the docking station You can dock your notebook while the notebook is on or off. To attach your notebook to the docking station: 1 Connect external devices to the ports and jacks on the docking station. Caution Unplug the network and monitor (VGA) cables from the notebook before attaching your notebook to the docking station. Failure to unplug these cables may result in damage to the notebook or connectors. 2 3 Connect the AC adapter to the docking station. Place the front part of the notebook on the two docking station hooks. 30 www.gateway.com Separating from the docking station 4 Press the back part of the notebook down until it clicks fully into the docking station. Caution Press down on the outside edges of the notebook. Do not press in the middle or you may damage the LCD screen. Important Once the docking station is connected correctly, the "Dock Change" message may appear on your display. You can use the system once this message disappears. Separating from the docking station You can separate your notebook from the docking station while the notebook is on or off. To separate the notebook from the docking station while the notebook is off: 1 2 Disconnect the AC adapter from the docking station. Pull out the two docking release levers until they click. The notebook will pop up slightly. www.gateway.com 31 Chapter 3: Getting Started 3 4 5 Tilt the back of the notebook up. Lift the notebook off of the docking station. Connect the AC adapter to the notebook. To separate the notebook from the docking station while the notebook is on: Caution Do not detach the notebook if the battery charge is less than 20%. Instead, turn off your notebook and follow the procedure "To separate the notebook from the docking station while the notebook is off:" on page 31. 1 Press the Undock button on front of the docking station for one second. The "Dock Change" message appears on the screen. - OR - 32 www.gateway.com Separating from the docking station In Windows XP, click Start, then click Undock Computer. The Undock Computer menu item appears in the Start menu only while the notebook is docked. The "Dock Change" message appears on the screen. -ORIn Windows 2000, click Start, then click Eject PC. The Eject PC menu item appears in the Start menu only while the notebook is docked. The "Dock Change" message appears on the screen. 2 Pull out the two docking release levers until they click. The notebook will pop up slightly. 3 4 5 6 Tilt the back of the notebook up. Lift the notebook off of the docking station. Disconnect the AC adapter from the docking station. Connect the AC adapter to the notebook. www.gateway.com 33 Chapter 3: Getting Started Status indicators Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. Pad lock Caps lock Power Hard drive Battery Scroll lock 34 www.gateway.com Status indicators Indicator Pad Lock Icon Description Numeric keypad is turned on. For more information, see "System key combinations" on page 38. Caps Lock is turned on. 1 Caps Lock Scroll Lock Scroll Lock is turned on. For more information, see "System key combinations" on page 38. The notebook is turned on. This indicator shows the notebook power status: s s s Power indicator LED on - power is on. LED blinking - power is in Standby mode. LED off - power is off. Hard drive Battery charge indicator The notebook is accessing the hard drive. The notebook is monitoring the battery charge: s s s LED green - battery is fully charged LED amber - battery is charging LED off - notebook is running on battery only www.gateway.com 35 Chapter 3: Getting Started Using the keyboard Your notebook features a full-size keyboard that has the full functionality of a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Pad Lock keys for the numeric keypad. You can attach an external keyboard to the notebook using a USB or PS/2 port. You do not need to shut down the notebook to connect a USB keyboard. We recommend you shut down the notebook before connecting a PS/2 keyboard. Function keys/System keys FN/Application key Windows key Numeric keypad Arrow/Navigation keys 36 www.gateway.com Using the keyboard Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Key type Function keys Icon Description Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. Refer to the program documentation to find out more about the function key actions. System keys Navigation keys