Your Gateway Plasma TV user'sguide Setting up Troubleshooting Contents 1 Introducing Your Gateway Plasma TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Turning on the main power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Back panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Audio and video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 RGB and DVI connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your DVD player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using component video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using composite video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your HDTV set-top box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using component video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your VCR or video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using composite video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using coaxial (RF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting off-air TV or cable TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting external amplified speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting an external receiver or amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using DVI video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 19 19 20 21 22 22 23 24 24 25 26 27 28 29 30 31 31 32 33 3 Adjusting Your Plasma TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 OSD menus and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 i Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Avoiding image burn-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 A Signal Frequency Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 TV, AV1, and AV2 inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Component 1 and Component 2 inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 RGB and DVI inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 B Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .55 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 ii Introducing Your Gateway Plasma TV This chapter provides basic information about your Gateway Plasma TV. Read this chapter to learn about: 1 Features Warnings and safeguards Package contents Controls and connections 1 Chapter 1: Introducing Your Gateway Plasma TV Features Your plasma TV features: A bright, flicker-free image Automatic detection and conversion of film content for correct display with minimal motion artifacts (noise) Accurate color processing Two high-definition component video input sources that automatically synchronize the display to match the incoming source Picture-in-picture (PIP) and picture-on-picture (POP) modes that let you watch two programs simultaneously HDTV signal compatibility using an external HDTV decoder with RGB or component video outputs Digital zoom modes get rid of "black bars" around the display image A built-in BBE® sound processor that maximizes the sound quality A built-in SRS® sound processor that simulates "surround" effects using only two speakers. Selectable fixed/variable audio outputs Built-in internal amplifier and speakers Connections for adding a separate, powered subwoofer A built-in Digital Visual Interface (DVI) to eliminate the need for digital-to-analog conversion 1280 × 1024 SXGA support for computer input. 720p and 1080i support for HDTV signals 2 www.gateway.com Important Safeguards Important Safeguards Warning Risk of electric shock - Do not open To reduce the risk of electric shock, do no remove the back cover. There are no user-serviceable parts inside. Removing the back cover voids the warranty. Have your plasma TV repaired by qualified service personnel only. Warnings and precautions Do not place your hands, face, or objects close to the ventilation openings of your plasma TV. The top of your plasma TV gets very hot from exhaust air that is released through the ventilation openings. Burns or personal injuries may occur if you are too close to the plasma TV. Damage may occur if you place any object near the top of your plasma TV. Disconnect all cables before moving your plasma TV. Moving your plasma TV with its cables attached may damage the cables and cause fire or electric shock danger. Do not expose your plasma TV to rain or moisture. Keep your plasma TV away from excessive dust, high temperatures, moisture, or direct sunlight. Use your plasma TV in a well-ventilated area and do not cover the ventilation openings. Do not modify your plasma TV or use an unshielded power cord or video input source cable, or you may experience excessive interference. Disconnect your plasma TV and unplug the power cord when not used for a long period of time. If the picture displayed is in any way abnormal, turn off your plasma TV, then disconnect it from the electrical outlet. Make sure that your video input source cable is connected correctly, then reconnect your plasma TV to the electrical outlet. Disconnect your plasma TV from the electrical outlet before cleaning or performing maintenance. Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning. Do not place your plasma TV on an unstable cart, stand, or table. Your plasma TV may fall, causing serious damage. www.gateway.com 3 Chapter 1: Introducing Your Gateway Plasma TV Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces. Never place your plasma TV near or over a radiator or heat source. Do not install your plasma TV in an enclosed area unless correct ventilation is provided. Your plasma TV should be operated from the type of power source indicated on the label. If the type of available power is unknown, consult your electrician or local power company. Your plasma TV is equipped with a 3-pin grounded plug. The plug will only fit into a grounded power outlet. This is a safety feature. If you cannot plug the power cord into the outlet, contact your electrician. Do not alter the plug because this will defeat the safety feature. Do not rest objects on the power cord and avoid placing the power cord near high traffic areas. Do not overload wall outlets and extension cords because this can result in a risk of fire or electric shock. Unplug your plasma TV and contact qualified service personnel if: The power cord or plug is damaged or frayed. Liquid has been spilled into your plasma TV. Your plasma TV has been exposed to water or moisture. Your plasma TV does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage which often requires extensive work by a qualified technician to restore your plasma TV to normal operation. Your plasma TV has been dropped or the cabinet has been damaged. Avoid image burn-in Displaying the same stationary images over an extended period of time, such as a black bar, stock ticker, video game, or a shopping channel logo, can leave a permanent ghost image (burn-in). Avoid burn-in by mixing your viewing patterns. Do not show the same stationary image for more than 15% of your total viewing time in any one week. Your warranty does NOT cover screen burn-in. 4 www.gateway.com Package contents Package contents Along with your plasma TV, the packaging box contains the following items: Remote control - OR - Two AA batteries Power cord www.gateway.com 5 Chapter 1: Introducing Your Gateway Plasma TV User guide Remote control user guide 6 www.gateway.com Package contents You can purchase these optional accessories for your plasma TV: Wall mount kit. The wall mount kit contains all of the required hardware for mounting your plasma TV on your wall. (Gateway recommends you use a qualified installer.) For more information, see the Wall Mount Installation Guide at support.gateway.com. Cable kits. Gateway cable kits consist of high-quality gold cables of various lengths, including: DVI-D video cable RCA audio cable RCA component video cable RCA composite video cable S-Video cable VGA video cable Contact Gateway for these and other accessories. www.gateway.com 7 Chapter 1: Introducing Your Gateway Plasma TV Turning on the main power To turn on the main power: 1 Connect the power cord to the power cord connector on the back of your plasma TV, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector. - OR - 8 www.gateway.com Turning on the main power 2 Press the MAIN POWER switch. The status LED on the front turns yellow and your plasma TV is ready to turn on. - OR - www.gateway.com 9 Chapter 1: Introducing Your Gateway Plasma TV 3 Press the POWER button on the front of your plasma TV. The Status LED on the front turns green. Warning If you will be away for an extended period of time, turn off your plasma TV with the MAIN POWER switch instead of using the remote control or front POWER button. For added protection during a lightning storm or when it is left unattended or unused for long periods of time, unplug your plasma TV from the wall outlet and disconnect the antenna or cable system. 10 www.gateway.com Front panel controls Front panel controls Volume and Adjust +/- Menu +/- Input Remote Control Sensor Status LED Power www.gateway.com 11 Chapter 1: Introducing Your Gateway Plasma TV Button Volume and Adjustment +/­ Description Increases or decreases the volume. OSD active: Adjusts on-screen display (OSD) options. For more information, see "Using the OSD" on page 36. Menu +/­ Opens and closes the OSD. OSD active: Selects on-screen display (OSD) options. For more information, see "Using the OSD" on page 36. Input Remote control sensor Status ...