Your Gateway Plasma TV GTW-P46M103 user'sguide Setting up Troubleshooting Contents 1 Introducing Your Gateway Plasma TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Turning on your plasma TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Back panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Audio, video, RGB, and DVI connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your DVD player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using component video (AV2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using S-Video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using composite video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your HDTV decoder set-top box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using component video (AV2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your VCR or video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using S-Video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using composite video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using coaxial (RF) audio and video (VCR only) . . . . . . . . . . . . . . . . . . . . . . . Connecting off-air TV or cable TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using coaxial (RF) audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using DVI video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 17 17 18 19 20 20 21 22 22 23 24 25 25 26 26 27 3 Adjusting Your Plasma TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 OSD menus and options (TV, AV1, and AV2 video sources) . . . . . . . . . . . . . 31 OSD menus and options (DVI or RGB video sources) . . . . . . . . . . . . . . . . . . . 34 4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 i Avoiding image burn-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .43 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 ii Introducing Your Gateway Plasma TV This chapter provides basic information about your Gateway Plasma TV. Read this chapter to learn about: 1 Features Warnings and safeguards Package contents Controls and connections Illustrations in this guide show the TV mounted to the stand. You may have purchased the wall mount instead. 1 Chapter 1: Introducing Your Gateway Plasma TV Features Your plasma TV features: Bright, flicker-free image Automatic detection and conversion of film content for correct display with minimal motion artifacts (noise) Accurate color processing Picture-in-picture (PIP) HDTV signal compatibility using an external HDTV decoder with RGB or component video outputs Advanced Zoom and Freeze functions Multi-Scan support Selectable fixed/variable audio outputs Built-in internal amplifier and speakers Built-in Digital Visual Interface (DVI) to eliminate the need for digital-to-analog conversion 852 × 480 XGA support for computer input. 720p and 1080i support for HDTV signals 2 www.gateway.com Important safeguards Important safeguards Warning Risk of electric shock - Do not open To reduce the risk of electric shock, do no remove the back cover. There are no user-serviceable parts inside. Removing the back cover voids the warranty. Have your plasma TV repaired by qualified service personnel only. Warnings and precautions Do not place your hands, face, or objects close to the ventilation openings of your plasma TV. The top of your plasma TV gets very hot from exhaust air that is released through the ventilation openings. Burns or personal injuries may occur if you are too close to the plasma TV. Damage may occur if you place any object near the top of your plasma TV. Disconnect all cables before moving your plasma TV. Moving your plasma TV with its cables attached may damage the cables and cause fire or electric shock danger. Do not expose your plasma TV to rain or moisture. Keep your plasma TV away from excessive dust, high temperatures, moisture, or direct sunlight. Use your plasma TV in a well-ventilated area and do not cover the ventilation openings. Do not modify your plasma TV or use an unshielded power cord or video input source cable, or you may experience excessive interference. Disconnect your plasma TV and unplug the power cord when the TV is not used for a long period of time. If the picture displayed is in any way abnormal, turn off your plasma TV, then disconnect it from the electrical outlet. Make sure that your video input source cable is connected correctly, then reconnect your plasma TV to the electrical outlet. Disconnect your plasma TV from the electrical outlet before cleaning or performing maintenance. Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning. Do not place your plasma TV on an unstable cart, stand, or table. Your plasma TV may fall, causing serious damage. www.gateway.com 3 Chapter 1: Introducing Your Gateway Plasma TV Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces. Never place your plasma TV near or over a radiator or heat source. Do not install your plasma TV in an enclosed area unless correct ventilation is provided. Your plasma TV should be operated from the type of power source indicated on the label. If the type of available power is unknown, consult your electrician or local power company. Your plasma TV is equipped with a 3-pin grounded plug. The plug will only fit into a grounded power outlet. This is a safety feature. If you cannot plug the power cord into the outlet, contact your electrician. Do not alter the plug because this will defeat the safety feature. Do not rest objects on the power cord and avoid placing the power cord near high traffic areas. Do not overload wall outlets and extension cords because this can result in a risk of fire or electric shock. Unplug your plasma TV and contact qualified service personnel if: The power cord or plug is damaged or frayed. Liquid has been spilled into your plasma TV. Your plasma TV has been exposed to water or moisture. Your plasma TV does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage which often requires extensive work by a qualified technician to restore your plasma TV to normal operation. Your plasma TV has been dropped or the cabinet has been damaged. Avoid image burn-in Displaying the same stationary images over an extended period of time, such as a black bar, stock ticker, video game, or a shopping channel logo, can leave a permanent ghost image (burn-in). Avoid burn-in by mixing your viewing patterns. Do not show the same stationary image for more than 15% of your total TV viewing in any one week. Use the Image Move option in the on-screen display (OSD) menus to reduce the chance of image burn-in. For more information, see "Advanced" on page 33 and "Advanced" on page 36. Your warranty does NOT cover screen burn-in. 4 www.gateway.com Package contents Package contents Along with your plasma TV, the packaging box contains the following items: Remote control Two AA batteries Power cord www.gateway.com 5 Chapter 1: Introducing Your Gateway Plasma TV User guide Remote control user guide 6 www.gateway.com Accessories Accessories You can purchase these optional accessories for your plasma TV: Stand mount kit. The stand mount kit contains all of the required hardware for mounting your plasma TV to a stand. For more information, see the Stand Mount Installation Guide at support.gateway.com. Wall mount kit. The wall mount kit contains all of the required hardware for mounting your plasma TV on your wall. (Gateway recommends you use a qualified installer.) For more information, see the Wall Mount Installation Guide at support.gateway.com. Cable kits. Gateway cable kits consist of high-quality gold cables of various lengths, including: RCA composite video cable S-Video cable RCA component video cable RCA audio cable VGA video cable DVI-D video cable Contact Gateway for these and other accessories. www.gateway.com 7 Chapter 1: Introducing Your Gateway Plasma TV Turning on your plasma TV To turn on your plasma TV: 1 Connect the power cord to the power cord connector on the side of your plasma TV, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector. Power cord connector 8 www.gateway.com Turning on your plasma TV 2 Press the main power switch on the side of your plasma TV. The Status LED on the front turns red and your plasma TV is ready to turn on. Main power switch 3 Press the power button on the front of your plasma TV. The Status LED on the front turns green. Warning If you will be away for an extended period of time, turn off your plasma TV with the main power switch instead of using the remote control or front POWER button. For added protection during a lightning storm or when it is left unattended or unused for long periods of time, unplug your plasma TV from the wall outlet and disconnect the antenna or cable system. www.gateway.com 9 Chapter 1: Introducing Your Gateway Plasma TV Front controls Status LED and Remote Control Sensor Input Channel and Volume and Menu Menu Menu Power 10 www.gateway.com Front controls Button Status LED and Remote control sensor Description Status LED. Not lit - No AC power is detected. The main power switch is off or the power cord is disconnected. Solid Red - The main power is on and your plasma TV is off. Solid Green - Your plasma TV is on. Remote Control Sensor. Receives signals from the remote control. Do not block. Input Channel and Menu Switches between available input sources. Channel. Changes the channel. Menu . Selects on-screen display (OSD) options. For more information, see "Using the OSD" on page 30. Volume and Menu Volume. Increases or decreases the volume. Menu . Adjusts on-screen display (OSD) options. For more information, see "Using the OSD" on page 30. Menu Opens the OSD. OSD Active: Advances to the next main menu within the OSD. For more information, see "Using the OSD" on page 30. Power Turns your plasma TV on and off after the main power switch is turned on. When you turn your plasma TV on or off, wait three seconds before pressing this button again. www.gateway.com 11 Chapter 1: Int ...