1 A HANDSET FOR EVERY USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 1.1 1.2 1.3 2. 2.1 2.2 2.3 2.4 2.5 2.6 3. 3.1 3.2 3.3 3.4 3.5 GETTING START . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Precautions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USING THE TELEPHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialing the last number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning off the mouthpiece (Mute function) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locating a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ORGANIZING THE ADDRESS BOOK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a contact page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting a pause in a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the address book to make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modifying or deleting a contact page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting all the contact pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 5 5 6 8 9 9 10 10 11 12 13 14 14 15 16 17 17 2 4. 4.1 4.2 4.3 4.4 5. 5.1. 5.2 6. 6.1 6.2 6.3 6.4 6.5 7. 7.1. 7.2. 7.3. 7.4. 7.5. IDENTIFYING YOUR CALLERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consulting the incoming calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling back a number in the log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting a number from the log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting all the numbers in the log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USING THE OPERATOR VOICE MAIL SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming access to your voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consulting your voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CUSTOMIZING YOUR INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the handset ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning off the handset ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating / Deactivating automatic answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the programming PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the TBR duration (R/Flash) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USING YOUR TELEPHONE WITH MORE THAN ONE HANDSET . . . . . . . . . . . . . . . . Adding an extra handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unregistering a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling another handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call from another handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Taking an outside call when in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 18 19 19 19 20 20 21 22 22 23 24 25 26 27 27 28 28 29 29 3 7.6 7.7 7.8 8. 9. 10. 11. Transferring calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shuttling between two correspondents (1 internal + 1 external) . . . . . . . . . . . . . . . . . . . Setting up A 3-way conference (2 internal correspondents + 1 external) . . . . . . . . . . . . TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TROUBLESHOOTING ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . QUICK PROGRAMMING GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 30 31 32 33 35 36 4 A HANDSET FOR EVERY USER With your 27860 you can use up to 5 handsets on the same base: all you need is a power outlet to install a handset at key points all around the house. With the multi-handset facility you can: ! Call one of the associated handsets free of charge. From now on, you can stay where you are - and you're still available to take incoming calls. Make an outside call while two other group handsets are in communication with each other. Transfer calls from one handset to another. Bring another handset in on your conversation (3-way conference). Customize each handset with its own ringtone and 10-number address book. ! ! ! ! The additional handset, fully compatible with your 27860 , is the 27861. 5 1. GETTING START 1.1 PRECAUTIONS FOR USE The quality of communication depends on the location and environment of the base. Your 27860 must be kept away from sources of excessive heat (radiators, direct sunlight, etc.) and protected against vibrations and dust. Never allow your telephone to come into contact with water or other liquids, or with aerosols. To reduce the risk of interference and optimize reception, take particular care to keep it away from windows, large metal objects, reinforced concrete, televisions, music centers, halogen lamps or heating devices, fluorescent lighting, burglar alarms, microwave ovens, computers, etc. To clean your 27860, use a lightly moistened antistatic cloth. 6 1.2 ! PREPARING ... Connect up the telephone and power cables. The base lamp lights up to show that the base is connected to the mains. ... the base ... the handset ! Connect and install the batteries, and fit the battery cover. ! Only use rechargeable batteries with the same specifications as those supplied with the product. Using non-rechargeable or nonconforming batteries could damage the product. Failure to comply with this recommendation will invalidate the manufacturer's warranty. 7 ! Place the handset on its base. ! The indicator light flashes: the batteries are on charge. Before using for the first time, we recommend that you leave the handset to charge up on the base for 24 hours in order to optimize battery performance and longevity. ! Seize the line . ! The dial tone confirms that your 27860 is working. If there is no tone, you need to repeat the handset registration procedure described in the section "Adding a extra handset". When the batteries are very low, it can take several minutes for the screen to come on again once the handset has been replaced on its base. 8 1.3 SETTING THE TIME AND DATE When the handset is idle, the display shows the time and the date. When you are on line, the time is replaced by the call duration. If you have subscribed to the "Caller ID" service, the date and time will be set automatically the first time you receive a call. Otherwise: ! ! Press Press . for 2 seconds to access the programming menu. ! A confirmation tone is emitted. ! ! ! ! Press ; the display indicates Enter the time and date in the format hh: mm dd/mm, for example Rectify if necessary: Press . for 2 seconds to confirm. ! A confirmation tone is emitted. 9 2. USING THE TELEPHONE 2.1 MAKING A CALL There are 2 ways to call out: seize the line dial hang up after call ! or The number dialed cannot be modified. dial rectify if necessary initiate the call hang up after call 10 2.2 ! RECEIVING A CALL Press to accept or terminate a call. To pick up calls by lifting the handset off the base and terminate them by replacing the handset on the base, see "Activating / Deactivating Automatic Answering". By default, this function is inactive. ! 2.3 If you subscribe to the corresponding operator service, the caller's number can be displayed and memorized in the calls log. For more details, see "Identifying Your Callers". REDIALING THE LAST NUMBER 2 possibilities: take the line or automatically redial the last dialled number display the last dialled number initiate the call 11 2.3.1 Deleting the last dialed number If you don't want to store the last dialed number in memory: ! Press Press . . ! The last dialed number is displayed. ! To automatically memorize the number in the address book, see "Memorizing The Last Dialed Number". 2.4 ADJUSTING THE EARPIECE VOLUME During a call, ! Press as many times as necessary to select one of the 4 available volume settings. 12 2.5 TURNING OFF THE MOUTHPIECE (MUTE FUNCTION) To put a correspondent on hold and prevent him from hearing a private discussion: ! Press . Press again to return to the call. 13 2.6 LOCATING A HANDSET Forgotten where you left your handset? ! Press the key on the base. ! The handset rings. It will stop automatically after 30 seconds. To stop it ringing: ! Press the or key on the base again, ! Press the key on the handset twice. 14 3. ORGANIZING THE ADDRESS BOOK Each handset contains an address book for storing your 10 favorite numbers. 3.1 3.1.1 ! CREATING A CONTACT PAGE Storing a Number to access the address book. Press ! The first contact page (n° 0) appears. ! ! Press Press or to access the entry you want to create (0 to 9). for 2 seconds. . ! Dial the number to be stored: ! ! Rectify if necessary: Press . for 2 seconds to confirm. 15 3.1.2 ! ! ! ! Storing the Last Dialed Number . or to access the entry to be created or replaced. Press Press Press Press for 2 seconds. . ! The last dialed number is displayed. ! Press for 2 seconds to confirm. 3.2 INSERTING A PAUSE IN A NUMBER To insert a pause into a telephone number: ! Press: . ! then appears on the display. 16 3.3 USING THE ADDRESS BOOK TO MAKE A CALL 2 possibilities: ! ! ! Press Press Press . or to find the desired entry, or dial the corresponding number (0 to 9) . to initiate the call. or ! ! ! Press Press . . . Dial the number of the desired entry (0 to 9) Note : The 27860 displays 12 digits on the same display line. If the stored number is longer (max. 20 digits), it will be displayed in two pages: ! The beginning of the number is displayed first: Press to view the second page. ! 17 3.4 ! ! ! ! ! MODIFYING OR DELETING A CONTACT PAGE Press Press Press Press Press . or to find the desired entry, or dial the corresponding number . for 2 seconds. to erase the entry character by character (starting from the end). for 2 seconds to confirm. 3.5 ! ! ! DELETING ALL THE CONTACT PAGES Press Press Press . . for 2 seconds. 18 4. IDENTIFYING YOUR CALLERS If you subscribe to your network operator's "Caller Line Identification" (CLI) service, you can see your correspondent's number before you take the call. The last 20 calls received (whether answered or unanswered) are logged along with the corresponding number, date and time. If the same correspondent has called more than once, only the most recent call is stored in the log. On the display, in the log. flashes to indicate that a new call has been received and has not yet been consulted 4.1 ! CONSULTING THE INCOMING CALLS LOG Press . ! The most recent call is shown first. ! Press or for the previous or following number. To quit the log, after or during consultation, ! Press for 2 seconds. The number (first 12 digits only) appears along with the date and time the call was received. also appears when the call is consulted for the first time. For example: 19 Your correspondent may prefer to remain anonymous, or they may be calling from a public telephone, or the network may be unable to transmit the number; if so, a series of dashes appears in place of the number. For example: 4.2 ! CALLING BACK A NUMBER IN THE LOG Press . To call back the number in the entry you are consulting: 4.3 ! DELETING A NUMBER FROM THE LOG Press . To delete the number in the entry you are consulting: ! This takes you to the next entry. 4.4 DELETING ALL THE NUMBERS IN THE LOG To delete all the numbers in the log, whether you have consulted them or not, ! ! Press Press . for 2 seconds, then . 20 5. USING THE OPERATOR VOICE MAIL SERVICE By subscription to your network operator you can have your calls transferred to a voice mailbox when you are absent or already on the phone. On the display,, flashes when you have one or more new messages. 5.1 ! ! PROGRAMMING ACCESS TO YOUR VOICE MAIL Press Press for 2 seconds to access the Programming menu. . ! A confirmation tone is emitted. ! ! Press Press . . ! The voice mail access number is displayed. ! Use to delete the stored number. 21 ! ! Key in the new access number: Press . for 2 seconds to confirm. 5.2 CONSULTING YOUR VOICE MAIL For direct access to the voice mail service and any messages it contains: ! Press . 22 6. CUSTOMIZING YOUR INSTALLATION The Programming menu allows you to modify a number of settings: select the handset ringtone or silent mode, adjust the base ringer volume, enable or disable automatic answering, change the base programming PIN, or even define the time break recall (TBR) duration in accordance with the operator's instructions. 6.1 SELECTING THE HANDSET RINGTONE Choose between the 3 different melodies: ! ! Press Press for 2 seconds to access the Programming menu. , or . ! The 3 available melodies are played back. ! Press to select the desired volume (loud or soft). Once you have made your selection: ! Press for 2 seconds to confirm your settings. 23 6.2 TURNING OFF THE HANDSET RINGER If you don't want to be disturbed by the handset ringing: ! ! Press Press for 2 seconds to access the Programming menu. . appears. for 2 seconds to confirm. ! ! Press Repeat the procedure to reactivate the ringer: ! ! Press Press Press for 2 seconds to access the Programming menu. . for 2 seconds to confirm. ! The phone rings. ! 24 6.3 ACTIVATING / DEACTIVATING AUTOMATIC ANSWERING To seize the line, or to initiate or answer a call, use the key. When a call comes in, you can take it automatically by lifting the handset off its base, and subsequently terminate it by replacing the handset. To activate this function. ! ! ! ! Press Press Press Press . for 2 seconds to access the Programming menu. to activate the function or for 2 seconds to confirm. to deactivate itl. 25 6.4 CHANGING THE PROGRAMMING PIN By default, the system code (PIN) is 0000. To change it: ! ! Press Press Press for 2 seconds to access the Programming menu. . . (0000 by default). ! A confirmation tone is emitted. ! ! Enter the current system code: When the display shows ! Enter the new system code: . ____ When the display shows ! Confirm by entering the new system code again: . ! The PIN modification is acknowledged by a beep. Reminder: Make sure that you remember your system code. Otherwise you will have to register the handset with the base again and reset certain parameters (see "Adding an Extra Handset"). 26 6.5 ADJUSTING THE TBR DURATION Network operators offer certain subscription services that are available during a call. These services can be accessed by pressing the (time break recall) key. By default, the TBR duration is set according to country regulatory. This may need to be modified on the instructions of the network operator: ! ! Press Press Press Press . for 2 seconds to access the Programming menu. ! A confirmation tone is emitted. ! ! . for an 80 ms break. for a 100 ms break. for a 130 ms break. for a 250 ms break. for a 300 ms break. for a 600 ms break. ! Press for 2 seconds to confirm. 27 7. USING YOUR TELEPHONE WITH MORE THAN ONE HANDSET As stated at the beginning of this guide, you can use up to 5 handsets with the 27860 base station. You can call one of the group handsets, transfer calls between handsets, or bring another handset in on an outside call (3-way conference). 7.1 ! ! ADDING AN EXTRA HANDSET Press & hold the Press key on the base for 5 seconds until the light flashes. for 2 seconds. . ! A beep signals that the base is ready for the registration process. ! ! Enter the system code (0000 by default): Wait a few seconds. ! A beep is emitted when the registration process is complete. The number of the handset appears automatically on the right of the display. To check that the handset has been registered, seize the line by pressing: dial tone. If the set failed to register, enter the system code again. . You should hear the 28 7.2 ! ! ! UNREGISTERING A HANDSET This operation must be performed using a different handset from the one you want to unregister. Press Press Press . . for 2 seconds to access the Programming menu. ! A confirmation tone is emitted. ! ! The number of the handset(s) available for unregistration appears. ! Enter the number of the handset to be unregistered. ! A beep indicates that the operation has succeeded. 7.3 ! ! CALLING ANOTHER HANDSET Press . . The number will appear on the left of the display. Dial the number of the handset (1 to 5): To end the call: ! Press to hang up. 29 7.4 ANSWERING A CALL FROM ANOTHER HANDSET flashes and the number of the other handset appears on the left of the display. Your handset rings, To take the call: ! Press . To end the call: ! Press to hang up. 7.5 TAKING AN OUTSIDE CALL WHEN IN INTERCOM MODE When you are in communication with another handset, you are still available to take outside calls. To pick up an incoming call: ! Press to terminate your internal call. Then ! Press again to take the outside call. 30 7.6 ! TRANSFERRING CALLS Press . . The number will appear on the left You can pass an external correspondent on to another handset: ! The outside party is placed on hold. ! Enter the number of the handset you want to call (1 to 5): of the display. There are 2 possible outcomes: ! The internal correspondent answers. or ! ! Press ! Press to transfer the call. The internal correspondent doesn't answer. to retrieve the external correspondent. 7.7 SHUTTLING BETWEEN TWO CORRESPONDENTS (1 INTERNAL + 1 EXTERNAL) Press . During an outside call: ! ! The outside party is placed on hold. 31 ! Enter the number of the handset you want to call (1 to 5): of the display. You can now press correspondents. . The number will appear on the left ! When the internal correspondent answers, you are in intercom mode. ! successively to switch back and forth between your internal and external 7.8 SETTING UP A 3-WAY CONFERENCE (2 INTERNAL CORRESPONDENTS + 1 EXTERNAL) To bring another handset in on an outside call: ! Press . ! The external correspondent is placed on hold. ! Enter the number of the handset: . The number will appear on the left of the display. ! The internal correspondent answers. ! Press for 2 seconds. ! All three correspondents are on line. ! Press to hang up. 32 8. TECHNICAL SPECIFICATIONS Free field range Indoor range Handset battery life (average values**) Number of handsets Weight of handset . Mains adapter 300 meters * 50 meters * 6 hours talktime** 60 hours standby Up to 5 128 grams (with batteries) Input: 230V AC (May be vary per country regulatory), 50 Hz / 40 mA Output: 9V DC, 300mA ~350 mA Rechargeable batteries Operating temperature 2.4 V / 300 mAh / Ni-Cd AAA size x 2 (pack) 0 to 40° C * Value may vary according to environment. ** For guidance only; depends on initial battery charge. 33 9. TROUBLESHOOTING ... If a problem arises, try this first: remove the batteries from all the handsets in your installation for about 1 minute; disconnect and then reconnect the power supply to the base; reinstall the batteries. Problems The base light is out. There is no dial tone, or you hear a sequence of error beeps during a call (you may be cut off). Causes The unit is not powered up. The handset is out of range of the base. The handset is not registered with the base. The batteries are flat. You hear an error beep instead of the dial tone. The reception quality deteriorates during the call. Somebody is already on the line. Solutions Make sure the mains adapter is plugged in properly. Move nearer to the base. See 7.1 (page 27)"Adding a Extra Handset". Put the handset back on its base to recharge it. Try again when they have rung off. You are out of range of the base Move nearer to the base. or in an environment prone to interference. 34 9. TROUBLESHOOTING ... (CTD) Problems Your correspondent can't hear you. The handset or base doesn't ring. The batteries are still flat after several hours on charge. Causes The mouthpiece is turned off: the Mute function is active. The ringer has been turned off. Solutions See "Turning off the mouthpiece (Mute function)". See "Turning off the handset ringer". Check your power supply connections. Ask your dealer to supply you with new batteries. The base or charger is not powered up. The handset batteries are defective. Please contact your dealer for warranty information. 35 10. SAFETY The device is supplied by an AC/DC mains adapter in conformity with standard EN 60950. Its input is classified as hazardous and its output as SELV (Security Extra Low Voltage). The mains adapter must be installed close to the device and must be easily accessible. To disconnect the device from the primary power source, the mains adapter must be removed from the AC power outlet. If the mains adapter fails, it must be replaced by an identical model. If not connected to the mains power or if there is a mains power failure, installations with cordless handsets will no longer work. You will then be unable to make or receive calls in the event of an emergency. This is why we recommend that you also have a conventional telephone as a backup. TThe handset battery must be disposed of in compliance with waste disposal legislation. In the event of battery fluid leakage, avoid contact with the skin, eyes and mouth. In the event of contact, rinse the affected area for several minutes under running water. Clean up the fluid with absorbent paper or a dry cloth, and contact your retailer to replace the batteries. ! Do not use your telephone to report a gas leak while standing close to the leak. In stormy weather, we recommend that you not use this device. ATLINKS hereby declares that the 27860 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. 36 11 QUICK PROGRAMMING GUIDE Function Key Combination (default values in bold) Settings Set time & date Define number for network operator voice mail service Select handset melody 2 sec. + 2 sec. + + + + +