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OPERATING GUIDE for your GEM-RP3DGTL KEYPAD GEMINI 96 US TAT ED S RM A SYSTEM ARMED 01/01/97 12:00AM ENT A1 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME A B C 1 4 7 2 5 8 3 6 9 D 0 E F G AREA PRIOR/NO NEXT/YES COMPUTERIZED SECURITY SYSTEM R © NAPCO 1999 DESIGN PATS. PENDING 1 GEM-RP3DGTL.pub page 1 Wednesday, August 18, 1999 14:03 INTRODUCTION The GEM-RP3DGTL is a "smart", interactive, menu-driven keypad designed for your Napco control panel. A digital display is provided to show the status of your system. This booklet contains important information about the operation of your system with this GEM-RP3DGTL Keypad. Read it carefully and keep it handy for future reference. Check the Glossary for an explanation of terms that may be unfamiliar to you. You'll probably find subjects mentioned in this booklet that do not apply to your system. Napco control panels have such a wide variety of features that few security systems, if any, will ever need them all. Your alarm professional has chosen appropriate features for your particular needs. Regardless of how your system has been configured, rest assured that it has been carefully designed and engineered to the highest industry standards. To assure optimum safety and security, familiarize yourself with this equipment. Periodically check its condition and state of readiness by testing it at least once a week in both the ac/battery and battery-only modes (ask your alarm professional how to make these tests). IMPORTANT - TEST YOUR SYSTEM WEEKLY Test your sounding device telephone line 1. While disarmed, enter your User Code, then press the A button. 2. Answer NO (press (F) button) until "3" (Bell Test) appears in the window. 3. Press YES (press (E) button) to execute the test. The alarm will sound for about two seconds. If the alarm does not sound or sounds weak, call for service. Test your telephone line. 1. Notify your central station of the impending test. 2. While disarmed, enter your User Code then press the A button. 3. Answer NO (press (F) button) until "15" (Telephone Test) appears in the window. 4. Press YES (press (E) button) to send a test code to the central station. 5. If the test is not successful, "E 03" will display, indicating a communication failure. Call for service. Note: Any subsequent successful transmission will clear a "E 03" system trouble. 2 GEM-RP3DGTL.pub page 2 Wednesday, August 18, 1999 14:03 TABLE OF CONTENTS TABLE OF CONTENTS Section Page KEYPAD CONTROLS & INDICATORS..........................................................5 SETTING THE ALARM (ARMING) WHEN LEAVING....................................6 PROTECTING YOURSELF WHILE ON THE PREMISES.............................8 TURNING OFF THE ALARM (DISARMING) WHEN RETURNING...............10 FIRE PROTECTION.......................................................................................12 KEYPAD FUNCTIONS ...................................................................................16 CENTRAL-STATION MONITORING .............................................................21 ADVANCED FEATURES................................................................................23 PROGRAMMING............................................................................................24 KEYPAD MESSAGES ....................................................................................24 GLOSSARY ....................................................................................................26 SYSTEM TROUBLE ERROR CODES ...........................................................29 *FIRE HAS PRIORITY OVER BURGLARY. TO SHUT OFF AN ALARM, ENTER YOUR CODE, THEN PRESS THE JBUTTON. FOR SERVICE, CALL: _________ CENTRAL STATION: ___________ EXIT DELAY: _________________ ENTRY DELAY: _______________ FIRE ALARM SOUND*: ____________________________ BURGLAR ALARM SOUND*: ____________________________ KEYPAD FIRE ENABLED?: ___ YES ___ NO KEYPAD PANIC ENABLED?: ___ YES ___ NO KEYPAD AUX. ENABLED?: ___ YES ___ NO 3 GEM-RP3DGTL.pub page 3 Wednesday, August 18, 1999 14:03 KEYPAD CONTROLS & INDICATORS 1 GEMINI 2 3 4 5 6 S ATU D ST ME AR 96 A B C 1 4 7 INTERIOR SYSTEM ARMED 01/01/97 12:00AMA1 ENT BYPASS FIRE/TBL SYS TBL CHIME 13 7 2 5 8 3 6 9 D 0 E F G AREA PRIOR/NO NEXT/YES 8 9 10 11 R COMPUTERIZED SECURITY SYSTEM 12 4 GEM-RP3DGTL.pub page 4 Wednesday, August 18, 1999 14:03 KEYPAD CONTROLS & INDICATORS 1 Window. Window. Lights indicate 6 system status messages; digit display indicates related zone, function or error message numbers. STATUS Light. Lights (green) to indi- 7 cate that the system is ready for arming. If a zone is not secured, the light will be off and the zone will display in 8 the window. If a zone has been bypassed, the STATUS light will blink while armed. ARMED Light. Lights (red) to indicate that the system is armed. If an alarm has occurred, the ARMED LED will be flashing. RESET Button. (1) Resets various 11 system troubles, displays, etc. (See text.) (2) Resets residential smoke 12 detectors. Numerical Keys (1-9, 0). Used to enter codes, zone numbers, etc. ON/OFF Button. Entry key. Causes the entered code or selected function to be executed. INTERIOR Button. (1) Bypasses all Interior Zones simultaneously to allow free movement within the premises. (2) Scrolls the window display forward (NEXT). (3) Answers "YES" to ques- 13 tions in the window display. INSTANT Button. (1) Cancels entry delay on Exit/Entry Zones, causing an instant alarm upon violation. (2) Scrolls window display backward (PRIOR). (3) Answers "NO" to questions in the window display. AREA Button (*). Selects other areas. Emergency Buttons. Used with the G button to signal an emergency, as follows: 2 9 3 · Press the 7 and the G buttons for Fire Emergency. · Press the 8 and the G buttons for Auxiliary Emergency. · Press the 9 and the G buttons for Police Emergency. AC Light. Indicates AC Power is present. 4 FUNCTION Button. Selects available system functions as displayed in the 10 window. The selected function is executed by pressing the Jto button or the YES (E) button. BYPASS Button. (1) Deactivates selected zones from the system. (2) Unbypasses a bypassed zone. 5 5 GEM-RP3DGTL.pub page 5 Wednesday, August 18, 1999 14:03 SETTING THE ALARM (ARMING) WHEN LEAVING 12 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 1. Check the keypad. The green STATUS light must be on in order to arm. · If the green light is off, the number(s) of any unsecured zone(s) will display in the window. Note each problem zone and secure it by closing a window, door, etc. When all zones are secure, the green STATUS light will come on. · Bypass faulted zones. If you cannot locate or repair the problem yourself, call for assistance. If you cannot get immediate help, bypass the problem zone(s) from the system by pressing the B button, then the zone number (or vice versa). Note: Bypassed zones are unprotected. If armed with zones bypassed, be sure to have the system checked as soon as possible. 2. Arm the system. Enter your code and press the Jbutton. The green STATUS light will go off, the red ARMED light will come on. Note: If you enter an invalid code, the keypad will beep 4 times, signifying an error. Re-enter your code immediately. 3. Leave the premises. Leave through the exit door before exit time expires. Priority Arming. If you attempt to arm a faulted Priority Zone, a 3-second tone will sound at the keypad and "P" will display in the window, indicating that the trouble(s) must be corrected before the panel can be armed. A zone selected as Priority Zone with Bypass (check your Alarm Plan) may be bypassed if in trouble. If the problem cannot be corrected immediately, press the C button, then arm the panel. A 3-second beep will sound at the panel to indicate arming with a Priority Zone in trouble. Be sure to have the trouble repaired as soon as possible. P INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 6 GEM-RP3DGTL.pub page 6 Wednesday, August 18, 1999 14:03 SETTING THE ALARM (ARMING) WHEN LEAVING P INTERIOR BYPASS FIRE/TBL SYS TBL CHIME If you attempt to arm with a system trouble, a 3-second tone will sound at the keypad. (See SYSTEM TROUBLE ERROR CODES for descriptions of codes.) The window will display "P". If you cannot correct the problem immediately, pressing the C button will enable you to arm in this condition. Be sure to call for service as soon as possible. Area Arming (Optional) In a system that has been partitioned into multiple areas, one or more areas may be armed while others remain disarmed. Manager's Mode. The Manager's Mode, if enabled, provides quick access to other areas without the system status display. (This is not a high-security feature.) To arm any area, 1. Press the numerical key representing the area number. 2. Press the G button then the Jbutton. In effect, you will now be in that area. 3. Enter your code, then press the Jbutton to arm. Note: Your code must be valid in your code and press the Jbutton. that area. To arm all areas simultaneously (including the area you are in), press 9, G, enter If any zone is not secured, the keypad will display "P". All problem zones in the respective area(s) must be secured or bypassed before the area can be armed. Note: If a system trouble is indicated, the system cannot be armed using this method. To disarm all areas, press 0, G, enter your code and press the Jbutton. 7 GEM-RP3DGTL.pub page 7 Wednesday, August 18, 1999 14:03 PROTECTING YOURSELF WHILE ON THE PREMISES Bypassing Interior Zones INTERIOR BYPASS FIRE/TBL SYS TBL CHIME Interior Zones, when bypassed, allow free movement within the premises while the protection of armed perimeter zones is maintained. If the E button is pressed, all Interior Zones will be bypassed upon arming. Some control panels have provisions for two groups of Interior Zones. Enter your code, then press the Jbutton. The red ARMED light will come on and the green STATUS light will blink, indicating zones bypassed. After the exit time has elapsed, the BYPASS and INTERIOR arrows will display in the window. Instant Protection When retiring for the evening, after everyone is at home, you will probably want to cancel the entry delay on the Entry Zone(s). Then, if armed, opening the entry door will cause an instant alarm. (When arming, exit delay will remain in effect.) To cancel the entry delay while on the premises, merely press the F button. (it may be pressed either before or after arming.) Note: While armed, the red ARMED light will flicker rapidly to indicate instant protection. 8 GEM-RP3DGTL.pub page 8 Wednesday, August 18, 1999 14:03 PROTECTING YOURSELF WHILE ON THE PREMISES Emergency Buttons (Only available if programmed) The Blue Emergency Buttons (F, A and P), if programmed, are always active, whether the system is armed or disarmed. The emergency signal will only be activated when the respective Emergency Button and the G button are pressed at the same time. · Fire Emergency. Simultaneously press the 7 and tons to alert the central station of a fire emergency. G butG · Auxiliary Emergency. Simultaneously press the 8 and buttons to alert the central station of some other emergency. · Police Emergency. Simultaneously press the 9 and buttons to alert the central station of a police emergency. G 9 GEM-RP3DGTL.pub page 9 Wednesday, August 18, 1999 14:03 TURNING OFF THE ALARM (DISARMING) WHEN RETURNING 1. Upon entry, the red ARMED light will be on and the keypad sounder will come on as a reminder to disarm the panel. During the final 10 seconds, the sounder will pulse a warning signal. 2. Immediately enter your code, then press the Jbutton. The sounder will silence and the red ARMED light will go out. Note: If you enter an invalid code, the keypad will beep 4 times, signifying an error. Re-enter your code immediately. Alarm Indication If the red ARMED light is flashing upon entry, an alarm occurred while you were out. (The display will scroll the number(s) of the violated zone(s).) Proceed with caution! If you suspect that an intruder may still be on the premises, leave immediately and call authorities from a neighbor's phone. To silence an audible alarm, 1. Enter your code and press the Jbutton. After the system is disarmed, the window will continue to display the number(s) of the zone(s) violated. 2. To reset the display, note the zones violated, then press the C button. 10 GEM-RP3DGTL.pub page 10 Wednesday, August 18, 1999 14:03 TURNING OFF THE ALARM (DISARMING) WHEN RETURNING Ambush (Ambush programmed? YES NO.) The Ambush Code (optional) is a 2-digit code that is entered just prior to your Disarm Code. If an intruder forces you to disarm your system, (a) enter your Ambush Code; (b) enter your Disarm Code; (c) press the Jbutton. Example: If your regular Arm/Disarm Code is 1234 and your Ambush Code is 99, press 34J. 9912 This will send a silent alarm to the central station. The red ARMED light will go out and the keypad will appear as if the system were merely disarmed. There will be no indication that an alarm has been sent. Day Zone (Day Zone(s) programmed? YES NO.) A Day Zone is used to monitor a secured exit door, window foil, etc. A problem on this type of burglary zone will cause a pulsing keypad sounder while disarmed. To silence the sounder, press the C button (or arm and disarm, if so programmed). Correct the problem to reset the Day Zone. 24-Hour Zone (24-Hour Zone(s) programmed? YES NO.) This zone is always armed, even if the system is disarmed. If there is no audible output (bell, siren, etc.) programmed for this zone, it will behave as a regular Burglary Zone, however an alarm will be reported to the central station and recorded in the Alarm Event Log. If an audible output is programmed, a 24-Hour Zone will behave as an armed Burglary Zone. If the system is subsequently armed with a 24-Hour Zone in trouble, the keypad sounder will come on momentarily to indicate that there is a problem on the zone. 11 GEM-RP3DGTL.pub page 11 Wednesday, August 18, 1999 14:03 FIRE PROTECTION (Applicable only where local ordinance permits use of this alarm control panel for fire protection.) 08 Fire-Zone Alarm INTERIOR BYPASS FIRE/TBL SYS TBL CHIME If a fire is detected, the "FIRE TBL" light will display with the zone number and the keypad sounder will pulse. 1. If a fire is in progress, evacuate the premises immediately! If necessary, call the Fire Department from an outside phone. 2. If there is no evidence of a fire, enter your code and press the Jbutton to turn off the alarm. 3. Check smoke detector(s). If a smoke detector tripped, its red alarm indicator light will be on. 4. Press the C button to silence the keypad sounder. 5. After the alarm condition is corrected (thermostat cooled down; smoke cleared from detector; etc.), pressing the C button again will reset the keypad within about 10 seconds. Fire-Zone Trouble 08 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 1. If a problem on a fire zone is detected, the zone number will display along with the "FIRE TBL" (fire trouble) light, a flashing "SYS TBL" light and the sounder will pulse to signal a malfunction. 2. Press the C button to silence the sounder. Call for service immediately! 12 GEM-RP3DGTL.pub page 12 Wednesday, August 18, 1999 14:03 FIRE PROTECTION Preparing a Fire Escape Plan Even with the most advanced fire alarm system, adequate protection requires an escape plan. To prepare your plan, draw floor plans of your building. (Space is provided on the next page.) Show two exits - a front or back door and a window from each room. (Make sure the window works. You may need a special fire-escape ladder if the window is high up.) Write down your outside meeting place. Family Rehearsal. Rehearse each of the following activities: 1. Everyone in his room with the doors closed. 2. One person sounds the alarm. 3. Each person tests his door. 4. Pretend the door is hot and use the alternate escape exit. 5. Everyone meets outdoors at the assigned spot. Important! - Read Carefully Discuss these escape procedures with all those who use the building: 1. In a residence, sleep with the bedroom door closed. A closed door will hold back deadly smoke while you escape. 2. When the fire alarm signals, escape quickly. Do not stop to pack. 3. Test the door. If it is hot, use your alternate route through the window. If the door is cool, brace your shoulder against it and open it cautiously. Be ready to slam the door if smoke or heat rushes in. Crawl through smoke, holding your breath. Close the doors again on leaving to help prevent the fire from spreading. 4. Go to your specific outdoor meeting place so you can see that everyone is safe. 5. Assign someone to make sure nobody returns to the burning building. 6. Call the Fire Department from a neighbor's telephone. Would You Like More Safety Information? For more information on home fire detection, burn safety, and home fire safety, write to the National Fire Protection Association, Public Affairs Dept. 05A, Batterymarch Plaza, Quincy, MA 02269. 13 GEM-RP3DGTL.pub page 13 Wednesday, August 18, 1999 14:03 FIRE PROTECTION Floorplan Draw a plan of your premises in the space provided below. Floorplan 14 GEM-RP3DGTL.pub page 14 Wednesday, August 18, 1999 14:03 FIRE PROTECTION LIMITATIONS OF FIRE ALARM WARNING SYSTEMS Although a fire alarm system may be of a reliable and state-of- the-art design, neither it nor its peripheral detection devices can offer guaranteed protection against fire. Any such equipment may fail to warn for a variety of reasons: · Control panels, communicators, dialers, smoke detectors, and many other sensing devices will not work without power. Battery- operated devices will not work without batteries, with dead batteries, or with improperly-installed batteries. Devices powered solely by AC will not work if their power source is cut off for any reason. or building; (c) they have sensing limitations; no smoke detector can sense every kind of fire every time. Above are some of the reasons that fire alarm equipment could fail. The most common cause of an alarm system not functioning when a fire occurs is inadequate testing and maintenance. The system should be tested at least weekly to ensure that all the equipment is working properly. While an alarm system may make one eligible for lower insurance rates, it is not a substitute for insurance. Homeowners, property owners, and renters are therefore urged to maintain adequate insurance coverage of life and property. · Thermostatic · Fires often cause a failure of electrical power. If the system does not contain a working battery backup power supply, and if the electrical circuit feeding the devices is cut or is not providing power for any reason, the system will not detect heat or smoke or provide any warning of a possible fire. heat detectors do not always detect fires because the fire may be a slow smoldering low-heat type (producing smoke); because they may not be near the fire; or because the heat of the fire may bypass them. These detectors will not detect oxygen levels, smoke, toxic gases, or flames. Therefore, they may only be used as part of a comprehensive fire-detection system in conjunction with other devices. Under no circumstances should thermostatic heat detectors be relied upon as the sole measure to ensure fire safety. · Alarm warning devices such as sirens, bells, or horns may not alert someone behind a closed or partially-opened door. Warning devices located on one level are less likely to alert those on a different level. Even those who are awake may not hear the warning if the alarm is obscured by noise from a stereo, radio, air conditioner, or other appliance, or by passing traffic, etc. Alarm warning devices, however loud, may fail to warn the hearing impaired. · Telephone lines needed to transmit alarm signals to a central monitoring station may be out of service. · Smoke detectors, though highly effective in reducing fire deaths, may not activate or provide early-enough warning for a variety of reasons: (a) they may not sense fires that start where smoke cannot reach them, such as in chimneys, walls, roofs, behind closed doors, etc.; (b) they may not sense a fire on a different level of the residence · Alarm products, as all electrical devices, are subject to component failure. Even though the equipment is designed for many years of trouble-free performance, electronic components could fail at any time. 15 GEM-RP3DGTL.pub page 15 Wednesday, August 18, 1999 14:03 KEYPAD FUNCTIONS The keypad can provide a wide assortment of utility functions. The functions are displayed in a prompting "yes/no" format. To skip a function, answer NO (press the F button); to select and execute a function, answer YES (press the E button or press the Jbutton). Note: Functions may be manually scrolled forward or backward using the A and B buttons, respectively. To return to normal keypad operation, press the C button. (The keypad will automatically return to its normal operating mode if no activity is detected for longer than one minute.) Note: In all UL-listed applications and in high-security installations, only those users having valid codes can access the Function Mode. 01 02 03 16 1. Display Zone Status? Identifies zones that are not secured. Press the NEXT and PRIOR Buttons (as displayed on-screen) to scroll faulted zones. INTERIOR BYPASS FIRE/TBL SYS TBL CHIME INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 2. Display Zones Bypassed? Displays manually bypassed zones. Press the NEXT and PRIOR Buttons to scroll bypassed zones. INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 3. Activate Bell Test? Activates the alarm (while disarmed) for about 2 seconds. If the alarm does not sound, call for service. GEM-RP3DGTL.pub page 16 Wednesday, August 18, 1999 14:03 KEYPAD FUNCTIONS 04 05 06 07 08 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 4. Display System Troubles? Displays a 1- or 2-digit error code representing a problem detected in the system. (See SYSTEM TROUBLE ERROR CODES for a description of these codes.) Use NEXT and PRIOR Buttons to scroll system troubles. 5. Display Fire Alarms? Displays alarms that have occurred on the Fire Zone(s). Press the NEXT and PRIOR Buttons to scroll zones. INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 6. Display Fire Troubles? Displays trouble conditions that have been detected on the Fire Zone(s). Press the NEXT and PRIOR Buttons to scroll zones. INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 7. Activate Chime? The Chime Mode will sound a tone at the keypad when the programmed zone is opened while disarmed. To deactivate the Chime Mode, execute Function 7 once again. Note: The Chime Mode is disabled while armed. INTERIOR BYPASS FIRE/TBL SYS TBL CHIME INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 8. Activate Watch Mode? (Watch Mode programmed? YES NO.) This optional feature simultaneously turns on all zones designated as Day Zones. To deactivate the Watch Mode, arm, then disarm. All Day Zones will revert to regular Burglary Zones. Note: The Watch Mode is disabled while armed. 17 GEM-RP3DGTL.pub page 17 Wednesday, August 18, 1999 14:03 KEYPAD FUNCTIONS 09 10 11 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 9. Reset System Trouble? System troubles display and sound at the keypad. Correcting the trouble will clear most indications, however the following error codes will require manual reset: E11; E13; E19; E20 and E22. (See SYSTEM TROUBLE ERROR CODES for a description of error codes.) 10. For installer's use only. If accidentally enabled, press the C button to exit. INTERIOR BYPASS FIRE/TBL SYS TBL CHIME INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 11. Start Exit Time? (Start Exit Time programmed? YES NO.) In Commercial Burglary systems, exit delay may have been programmed to start after a central-station "ringback" (verification) signal has been received. If the ringback tone has not been received within about 30 seconds after arming, a communication problem may exist. Use this function to start exit delay manually, then exit the premises immediately. Be sure to have your alarm specialist check communications with the central station as soon as possible. 12. Activate Fault Find? For installer's use only. If accidentally enabled, press the C button to exit. 12 13 18 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 13. Activate Locate? For installer's use only. If accidentally enabled, press the C button to exit. INTERIOR BYPASS FIRE/TBL SYS TBL CHIME GEM-RP3DGTL.pub page 18 Wednesday, August 18, 1999 14:03 KEYPAD FUNCTIONS 14 15 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 14. Activate EZM Zone Find? For installer's use only. If accidentally enabled, press the C button to exit. 15. Activate Telephone Test? (Telephone Test programmed? YES NO.) Sends a communicator test to the central station. A communication failure will be indicated at the keypad by a system trouble "3" display. Repeat the test to attempt to correct a communication failure, as any successful communication will clear this display. 16. Delay Arming 1-4 Hours. (Not for UL-listed systems.) Allows automatic arming to be delayed up to 4 hours, 15 minutes, as follows: INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 16 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME For a 1-hour, 15-minute delay, press [1], then the Jbutton. For a 2-hour, 15-minute delay, press [2], then the Jbutton. For a 3-hour, 15-minute delay, press [3], then the Jbutton. For a 4-hour, 15-minute delay, press [4], then the Jbutton. Fifteen minutes prior to arming, the siren will sound a 2-second warning and the keypad will begin a 15-minute countdown with the sounder pulsing. During this time, arming may be delayed an additional 1 to 4 hours (as above), or autoarming may be cancelled by arming and disarming the panel. 19 GEM-RP3DGTL.pub page 19 Wednesday, August 18, 1999 14:03 KEYPAD FUNCTIONS 17 18 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 17. Activate Program? (Program Mode programmed for user? YES NO.) Activates the Program Mode from Keypad No. 1 only. Note: This feature is disabled while armed. 18. Activate Download? For installer's use only. If accidentally enabled, press the C button to exit. Note: This feature is disabled while armed. 19. Relay Control? Turns on (or off) one or more programmed Relay Groups. Press the Jbutton to turn the displayed group on or off; press NEXT to proceed INTERIOR BYPASS FIRE/TBL SYS TBL CHIME 19 INTERIOR BYPASS FIRE/TBL SYS TBL CHIME to the next group, or PRIOR to scroll back to the previous group. Press the button when done. C 20 GEM-RP3DGTL.pub page 20 Wednesday, August 18, 1999 14:03