3 Customer Services, Hutchison 3G UK Ltd, PO Box 333, Glasgow, G2 9AG United Kingdom. three.co.uk All rights in this publication are reserved and no part may be reproduced without the prior written permission of the publisher. © 2005 Hutchison 3G UK Limited. A Hutchison Whampoa company. Compal Electronics, Inc. is the manufacturer of the Pupillo UMTS U110 and has provided the information on its features and use set out in this user guide. The provision of any products and services by Hutchison 3G UK Limited is subject to 3's customer terms (available at three.co.uk). Designed by Dutton Merrifield Ltd, Bristol. This publication is printed on fully recyclable paper. DM05526 Nov05 Pupillo Mobile Video Eye User Guide 3 services user guide Table of Contents Get started What is it? How to insert your USIM card Getting to know your Pupillo Charge the battery General functions Battery and network signal indicators Get the right angle Switch the camera on Activate the service Add more users Managing your Pupillo Accessories Mounting kit Troubleshooting 2 2 3 4 6 7 7 8 9 10 11 12 16 16 18 Important safety information General precautions Battery and adaptor precautions Third party equipment Repair precaution Declaration of conformity Caring for the environment Glossary 22 22 22 23 23 24 24 25 Pupillo 1 Get started Get started What is it? Pupillo is the first 3G mobile video camera that allows you to keep an eye on what's important to you. So you don't need to be in two places at once to know what's going on. It is totally portable and can see in the dark too. It works within the 3 video service area. How to insert your USIM card and switch the battery on / off (b) USIM card (a) (1) Remove the USIM card cover at the base of the Pupillo. Of f On (2) Move the USIM card holder to the right (a) insert the USIM card (b) then move the USIM card holder back to the left to lock it. Of f On (3) Push the USIM lock to secure the USIM as indicated. Of f On (4) Move the power switch to on with a paper clip. Of f On 2 Pupillo Pupillo 3 Get started Get started Getting to know your Pupillo Camera switch: rotate the camera lens upwards to switch on the Pupillo Battery lock Network signal Indicator Battery indicator Plastic cover Reset button Microphone Antenna Holder hole: to fix the Pupillo using the mount kit provided in the box Camera Buzzer Battery charging connector 4 Pupillo Pupillo 5 Get started General functions Charge the battery You'll need to charge the battery for at least 3 hours. The battery signal indicator will turn green when it's charged. When the battery signal indicator starts flashing red, you'll need to recharge the battery. During a video call to the Pupillo, the call Battery and network signal indicators Battery indicator lights VERY LOW LOW MEDIUM FULL RED RED YELLOW GREEN High speed blinking (one blink per second) Low speed blinking (one blink per 3 seconds) Low speed blinking (one blink per 3 seconds) No blinking Note: Please do not remove the USIM card from the Pupillo when the charger is connected. may be terminated if the battery is very low (less than 5%). Network signal indicator lights In good coverage/ ready to use When the charger is connected to the Pupillo, the status of battery indicator will change from: LOW ­ RED Approximately 30 minutes to reach the minimum operating level 6 Pupillo GREEN GREEN YELLOW / GREEN RED No blinking High speed blinking (one blink per second) High speed blinking (one blink per second) Both battery and network signal indicator lights are blinking with high speed (one blink per second) Pupillo 7 During video call Searching UMTS Out of services FULL ­ GREEN Approximately 4 hours to reach 90% battery capacity General functions General functions Get the right angle In order to avoid over-exposure don't place the When mounting your Pupillo to a ceiling Switch the camera on After the battery has been charged, you need Pupillo in front of bright light. Rotate the camera lens to the position you want. Ensure the network signal is good. Keep at least 1 metre distance between the using the kit provided, please use the text message script on page 14 to reverse the captured image. to rotate the camera lens upwards to activate the camera. camera and the object you want to see. Switch the camera off To switch the camera off, rotate the camera lens Note: All services provided by the Pupillo can only be used after the network signal indicator light shows green with no blinking. completely down. You'll hear a beep to notify that the camera has been switched off. Both the battery and network signal indicator lights will switch off. If the charger is connected to the Pupillo, the battery indicator light will switch on after a few seconds. 8 Pupillo Pupillo 9 General functions General functions Activate the service When you video call the Pupillo for the first time: Add more users The Manager can add up to 20 different video mobile numbers to the Pupillo by text message. See Adding a specific video mobile number on page 13 for details. Alternatively follow these instructions if you are not the Manager. 1. Enter the Pupillo mobile number on your video mobile and press the video call key 2. Once connected, enter the 4 digit PIN code on your video mobile provided by the Manager 3. After the correct PIN has been entered you'll be connected to the Pupillo 4. No PIN code will be needed during subsequent calls All new users' video mobile numbers will be automatically saved by the Pupillo once the correct PIN code is entered during the first video call. If you don't enter the PIN correctly after three attempts within one minute, the video call will automatically end. Note: You can let up to 20 different video mobile numbers access your Pupillo but not at the same time. If the video mobile numbers saved on the Pupillo reaches 20 it will not save or connect additional callers. Please do not hide (suppress) your mobile video mobile number when you make a video call to the Pupillo. Pupillo may not accept calls made from outside the United Kingdom as the video mobile number might be suppressed and the Pupillo will be unable to validate the caller. 1. Enter the Pupillo mobile number on your video mobile and press the video call key 2. Enter the 4 digit PIN code provided with your Pupillo on your video mobile 3. If the PIN code is correct, you'll be connected to the Pupillo. Your mobile number will automatically be added onto the Pupillo 4. The first video caller user becomes the Pupillo's Manager Note: It is the Manager's responsibility to safeguard the PIN. If you transfer the Pupillo to another person, you must register their name and address with 3 Customer Services. This helps Customer Services to provide support to the new Manager if they contact 3. 5. No PIN code will be needed during subsequent calls Warning: If you don't enter the PIN correctly after three attempts within one minute, the video call will automatically end. 10 Pupillo Pupillo 11 Managing your Pupillo Managing your Pupillo Managing access to your Pupillo The first video caller to the Pupillo becomes its following specific contents: #modlist*[NUMBER]#[PIN]# The [NUMBER] should be a digit between 1 and 20. The [PIN] means the correct 4 digit PIN code. An example is: #modlist*3#1234# 2. Changing the Manager's video mobile number The video mobile number of the Manager can Manager. The manager can add or delete other video callers' access to the Pupillo. To add or delete video callers' access to the Pupillo, the Manager will need to send a text message command to the Pupillo. There are 7 different text message commands number which you want to use as the new Manager. The [PIN] means the correct 4 digit PIN code. An example is: [OLDNUMBER]=44310101010 [NEWNUMBER]=44310202020 [PIN]=1234 #changed*44310101010*44310202020#1234# 3. Deleting a specific video mobile number A specific video mobile number stored on the 4. Deleting all video mobile numbers The authorised users stored in the Pupillo can be deleted by sending a text message to the Pupillo from the Manager's video mobile number. The Manager sends a text message with the following specific contents: #deluser#[PIN]# The [PIN] means the correct 4 digit PIN code. An example is: #deluser#1234# Note: After the `Deleting Users' text message has been received by the Pupillo, all video mobile numbers saved in the Pupillo will be deleted, except the Manager's number. that can be used by the Manager. (1) Modifying the video mobile number saved in the Pupillo, (2) Changing the Manager's video mobile number, (3) Deleting a specific video mobile number, (4) Deleting all video mobile numbers, (5) Adding a specific video mobile, (6) Changing the PIN code, (7) Reversing the image view. 1. Modifying the video mobile number saved in the Pupillo You can let up to 20 different video mobile be changed to a new number by sending a text message to the Pupillo from the Manager's video mobile number. The Manager sends a text message with the Pupillo can be deleted by sending a text message to the Pupillo from the Manager's video mobile number. The Manager sends a text message with the following specific contents: #del*[NUMBER]#[PIN]# Note: The [NUMBER] means the video mobile number of the specific user that you want to delete. The [PIN] means the correct 4 digit PIN code. An example is: #del*44310101010#1234# Note: The Manager's number cannot be deleted by sending this command. numbers access your Pupillo but not at the same time. The Manager can modify the 20 different video mobile numbers' access by sending a text message to the Pupillo. The Manager sends a text message with the 12 Pupillo specific contents as: #changed*[OLDNUMBER]* [NEWNUMBER]#[PIN]# The [OLDNUMBER] means the video mobile number of the current Manager. The [NEWNUMBER] means the video mobile Warning: The Manager's number can only be changed five times. If you have already changed the number five times and you still need to change it again, please call 3 Customer Services for help. 5. Adding a specific video mobile number A specific video mobile number can be added to the Pupillo by sending a text message to the Pupillo from the Manager's video mobile. The Manager sends a text message with the specific contents: #add*[NUMBER]#[PIN]# The [NUMBER] means the video mobile number that you want to add into the Pupillo. Pupillo 13 Managing your Pupillo Managing your Pupillo The [PIN] means the correct 4 digit PIN code. An example is: #add*44310101010#1234# 6. Changing the PIN code The PIN code can be changed by sending a text 7. Reversing the image view The captured image can be reversed by sending The following table gives an overall view of all supported Manager's text messages: Text message commands #modlist*[NUMBER]#[PIN]# ex. #modlist*3#1234# #changed*[OLDNUMBER]*[NEWNUMBER]#[PIN]# ex. #changed*44310101010*44310202020#1234# #del*[NUMBER]#[PIN]# ex. #del*44310101010#1234# #deluser#[PIN]# ex. #deluser#1234# #add*[NUMBER]#[PIN]# ex. #add*44310101010#1234# #pin*[PIN_NEW]#[PIN]# ex. #pin*0987#1234# #inverso#[PIN]# ex. #inverso#1234# Note: The text message commands are NOT case sensitive. Modifying the video mobile number of saved in the Pupillo Changing the Manager's video mobile number Deleting a specific video mobile number Deleting all video mobile numbers Adding a specific video mobile Changing the PIN code Reversing the image view message to the Pupillo from the Manager's video mobile number. The Manager sends a text message with the following specific contents: #pin*[PIN_NEW]#[PIN]# Notice: The [PIN_NEW] means the 4 digits which you want to use as the new PIN code. The [PIN] means the correct 4 digits of the current PIN code. An example is: #pin*0987#1234# Note: Call 3 Customer Services if you can't remember your PIN. a text message to the Pupillo. For example, if you want to mount the Pupillo on the ceiling, you can send the specific text message to reverse the captured image so it is shown the right way round. The Manager sends a text message with the following specific contents: #inverso#[PIN]# The [PIN] means the correct 4 digit PIN code. An example is: #inverso#1234# 14 Pupillo Pupillo 15 Accessories Accessories Mounting kit A mounting accessory is included in the box. This mounting accessory is designed to mount the Pupillo on a ceiling or wall. After the Pupillo is mounted, it can be rotated horizontally. Please follow the steps to attach the mounting kit to both your Pupillo and ceiling: Part B Step 2. Screw Part A to the base mould of the Pupillo Step 1. Attach the Pupillo to the base of the mounting kit Step 3. Mount Part B to the wall or ceiling with three fixing screws Part A Step 4. Hang the Pupillo (Part A is already mounted in the Pupillo) on Part B Step 5. Rotate the Pupillo to adjust the angle, then screw it tight using the fixing screw to s ...