User manual HANDSPRING TREO 600

using your TreoTM 600 smartphone by palmOne Includes setup information and instructions for most tasks Copyright Copyright © 2004 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, Blazer, Palm, Palm OS, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. This product contains ACCESS Co., Ltd.'s NetFront 3.0 Internet browser software. © 1996-2004 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Disclaimer and limitation of liability palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Software download available Palm® Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download this software from www.palmOne.com. 406-10060-00 Contents 5 6 7 8 9 13 15 16 Welcome If you read nothing else... read this now: getting started What you'll need Treo overview Charging the battery Turning Treo on and off Making your first call 19 first day: learning the basics 20 Moving around the TreoTM screen 24 Using the keyboard 27 Launching applications 29 Setting up your computer 32 Synchronizing your contacts and other data 33 Battery life 35 Where to learn more 37 first week: using phone, web, and messaging 38 Phone overview 40 Dialing calls 43 Receiving calls 44 Using voicemail 46 Managing active calls 47 More ways to manage calls 50 Managing contacts 52 Defining Favorites buttons 55 Using a phone headset 56 Browsing the web 63 Working with pictures 67 SMS 73 Sending and receiving email 83 first two weeks: using organizer features 84 Calendar 90 To Do List 93 Memo Pad 94 CityTime :: 3 96 99 102 Calculator Looking up contacts and other information Beaming information 105 first month: managing applications 106 Installing applications 109 Removing applications 110 Using Application Info 111 Using expansion cards 115 when you're ready: customizing your TreoTM smartphone 116 Phone settings 120 System Sound settings 121 Display and appearance 123 Applications Launcher settings 124 Button settings 126 Date and time settings 128 General Preferences 129 Locking your phone and data 135 if something happens: help 136 Upgrading from a Palm PoweredTM device 138 Trouble installing Palm Desktop? 4 :: 139 141 142 145 148 151 152 153 154 155 156 157 161 173 Resetting your Treo Screen Network connection Synchronization (HotSync) Mail Web Pictures Third-party applications Errors Making room on your Treo Voice quality Glossary Index Specifications Welcome Congratulations on the purchase of your TreoTM 600 smartphone by palmOne. In one compact and indispensable device, you now have all of the following: · an advanced mobile phone* · a Palm PoweredTM organizer with portable expansion capability (SD media) · a digital camera · email* · web browsing* · SMS* This guide will help you set up your Treo and quickly learn to use it. LOOK HERE: Don't miss the helpful tips and crossreferences given in this column. *Requires a service contract with your wireless service provider Welcome :: 5 If you read nothing else... This guide is designed to help you start using your Treo 600 smartphone quickly, beginning with just the basics. As you become more comfortable with your Treo smartphone and want to learn more, come back and read the other sections. First Two Weeks: Using Organizer Features Your Treo is not just a phone. It also includes a fullfeatured Palm Powered organizer that gives you instant access to your Calendar, To Do List, Memo Pad, CityTime, Calculator, and more. Read This Now: Getting Started Follow these instructions to set up your Treo smartphone and make your first call. First Month: Managing Applications Learn how to add or delete extra applications and use an expansion card with your Treo. First Day: Learning the Basics Read these pages to learn how to enter text, move around the screen, and set up synchronization. When You're Ready: Customizing Your Treo Once you've learned the basics, you'll want to explore additional features on your Treo smartphone and customize its settings. First Week: Using Phone, Web, and Messaging Learn how to use all the great wireless features of your Treo smartphone, including phone, email, web browsing, and messaging. If Something Happens: Help If something goes wrong or you can't figure out how to use a Treo feature, we can help. See these pages for answers to frequently asked questions. 6 :: If you read nothing else... read this now: getting started read this now: getting started :: 7 What you'll need As you work through the instructions in this guide, you'll need all the items that came in the TreoTM 600 smartphone box (see page 9) as well as the following: · · · · · an activated wireless account with data services* a location with wireless coverage for your phone an electrical outlet the computer that you'll use to synchronize your personal data the CD included in the box * You cannot use email or web browsing without data services. 8 :: What you'll need Treo overview You should have received all of the following components in the Treo 600 smartphone box: Hardware · · · · · Treo handset protective case AC charger USB HotSync® cable headset You can purchase a separate serial HotSync cable and other accessories. For more information, visit www.palmOne.com. Warranty does not cover damage by Secure Digital (SDTM) cards that do not meet SD Memory Card Specifications. SD cards that do not meet SD Memory Card Specifications may damage your Treo 600. Documentation and software · Using Your Treo (this electronic guide) · Synchronization software CD Treo handset features The following illustrations show the locations and names of the physical features of the Treo 600 smartphone. Refer to these illustrations while following the instructions in this guide. Treo overview :: 9 F A E B A. Antenna B. Wireless Mode button C. Infrared (IR) port C D D. Ringer switch E. Stylus F. Expansion card slot 10 :: Treo overview A B K J C I Be careful not to scratch or crush your Treo's touchscreen. Use the pouch provided with your Treo. Do not store it in a place where other items might damage it. D E A. Phone receiver B. LED (Wireless Mode and charge indicator) C. Volume buttons D. Phone E. Calendar F. Headset jack G. HotSync and power supply connector H. Microphone I. SMS J. Screen on/off button K. 5-way navigation control H G F Treo overview :: 11 A A B. C. D. Camera lens Speaker Reset button Reset tool (within stylus) IMPORTANT: The Treo 600 speaker includes a large magnet, so be sure not to store your Treo near credit cards or other items that could be demagnetized. C B D 12 :: Treo overview Charging the battery Before using your Treo, you need to fully charge the battery. Your phone may not turn on at all when you first remove it from the box. We recommend that you charge your phone for three hours or until the LED is solid green. 1. Plug the AC charger into a wall outlet. 2. Connect the charger cable to the bottom of the Treo, with the word UP facing the same direction as your Treo screen. A Battery consumption varies based on your personal usage. Consumption factors include signal strength, backlight and speakerphone usage, and whether calls are data or voice calls. A. LED 3. To confirm that your Treo is charging, check the LED. · When the LED is solid red, your Treo is charging. · When the LED turns solid green, your Treo is fully charged. · If the LED does not light up when you connect your Treo to the charger, doublecheck the cable connection and the electrical outlet to which it is connected. Charging the battery :: 13 After you turn on your Treo, the onscreen battery gauge displays the power status: · Full battery icon : Battery is charged : Battery has some power and is not charging : Battery needs charging immediately : Battery is charging : Battery is fully charged · Partial battery icon · Empty battery icon · Red lightning bolt · Green lightning bolt with full battery icon 14 :: Charging the battery Turning Treo on and off You can use the Palm OS® features of your Treo 600 smartphone independently of the wireless features and applications. Therefore, the screen and Wireless Mode are designed to be turned off and on separately. Turning the screen on and off 1. Press the Screen button to turn on the screen. to turn off the screen. 2. Briefly press the Screen button Turning Wireless Mode on and off Wireless Mode allows your Treo to connect to your wireless service provider's network so that you can make and receive phone calls and use other wireless services. 1. Press and hold the Wireless Mode button to turn on Wireless Mode. You will hear a series of ascending tones. When Wireless Mode is on, your Treo connects to a wireless network, and you can use the phone and Internet features (if supported by the local network). 2. Press and hold the Wireless Mode button again to turn off Wireless Mode. You will hear a series of descending tones. When Wireless Mode is off, your Treo is not connected to your wireless service provider's network. You can still use the organizer and other Palm OS features. This is ideal for airplane flights and for maximizing battery life. Treo includes a keyboard backlight for nighttime use. The keyboard backlight activates automatically when the screen turns on, but shuts off if the keyboard is not in use. When the screen is on, press Option, and then P to manually activate the keyboard backlight. Turning Treo on and off :: 15 Making your first call We recommend that you charge your Treo for a full three hours (or until the LED is solid green) before using it for the first time. If No Service appears in the upper left, you are out of a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact your wireless service provider for assistance. You can adjust the contrast or how the screen responds to the stylus, at any time. (see page 121). Learn how to quickly redial your most recent calls on page 42. 1. Press Phone . 2. If a Setup screen appears, follow the instructions to select a language and calibrate the screen. If a Setup screen doesn't appear, you're ready to continue; press Center to unlock the keyguard feature. 3. Press and hold the Wireless Mode button . You will hear a series of ascending tones. 4. Allow the Treo to complete a network search. The search may take several seconds. When it's done, the network status icon appears in the upper right. 5. Tap the onscreen Dial Pad or use the number pad on the Treo keyboard to type the desired phone number. 6. Press Center to dial. 7. When your call is complete, use the 5-way navigation control to choose Hang Up All. 16 :: Making your first call Adjusting call volume While a call is in progress, press the volume buttons on the side of your Treo to adjust the call volume. A If your phone number doesn't appear in Phone Info, consult your wireless service provider. A. Volume buttons What's my number? 1. Make sure Wireless Mode is on (see page 15). 2. Press Phone . 3. Press Menu . 4. From the Options menu, choose Phone Info (/I). A A. Look here for your phone number Making your first call :: 17 18 :: Making your first call first day: learning the basics first day: learning the basics :: 19 Moving around the TreoTM screen To move around the TreoTM 600 smartphone screen, you can use the 5-way navigation control, or tap items on the screen with the stylus. Once you've used your Treo for a while, you'll find your own favorite way to scroll, highlight, and select menu commands. The 5-way navigation control includes Right, Left, Up, Down, and Center buttons. Some third-party applications may not work with the 5-way navigation control, and you must use the stylus instead. In this guide, we use arrow icons to indicate directions on your Treo's 5-way navigation control. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way navigation control to display pick lists. 5-way buttons: A C D A. B. C. D. E. Up Down Left Right Center / A W S Z +12 E R T 3 6 Y H ( U J ) I @ O L P B E & - D X 4 F C Alt 5 G V $ ! K : ' * 7 8 9 # ? BNM . menu 0 Scrolling through screens In the same way that you scroll on a computer, you scroll on the Treo to move from field to field, or page to page, or in some cases to highlight an item or option in a list. You can scroll in any of several ways: · Press the 5-way navigation control on the front of the Treo. Pressing Right Left , Up direction. , and Down moves to the next field, button, or action in that or Down to scroll to the next page of information , On screen arrows: · Press Option and Up within the current record. 20 :: Moving around the TreoTM screen · When inside a text field, press Up · Tap an onscreen scroll arrow. and Down to scroll through the text. · Drag the slider of an onscreen scroll bar. Highlighting items The 5-way navigation control lets you highlight items before launching or selecting them. · When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, a blue glow appears around the border. Once you've launched an application (see page 27), you can experiment with using the 5-way navigation control to highlight different screen elements. · When a phone number, email address, or web link is highlighted on a web page or in a message, the text appears in reverse type (light text on a dark background). · When an entire text entry field is highlighted, you can press Center to edit the text. After you edit the text, press Center again to highlight the entire field. You can also use the stylus to highlight text on the screen. Highlighted text appears in reverse type. · Drag the stylus across the text you want to highlight. · Double-tap a word to highlight it. · Triple-tap a line of text to highlight it. Moving around the TreoTM screen :: 21 Accessing command buttons Command buttons, such as New, OK, and Details appear at the bottom of the screen. In many cases you can jump directly to these buttons instead of scrolling to them. · From a list screen, such as the Contacts list or Mail inbox, press Right to jump to the first button. · From a screen where you create or edit entries, such as Edit Contacts or Day View in Calendar, press Center to jump to the first button. · From a dialog, such as Edit Categories, press Right to scroll to the first button, or press Option , and then Return for OK, or Option and then Backspace for Cancel. Most menu commands have keyboard shortcuts listed in the menu. To use a shortcut, press Menu plus the shortcut letter. You don't have to see the menu item to use the shortcut. Choosing or activating items After highlighting an item with the 5-way navigation control, you can choose or activate it by pressing Center. You can also choose an item by tapping it with the stylus. Selecting menu items Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo, it's a good idea to familiarize yourself with the additional features available through the various application menus. 1. Press Menu 2. Press Right to display an application's menus. and Left to switch between menus. 22 :: Moving around the TreoTM screen 3. Press Up and Down to highlight a menu item. to close the menu and 4. Press Center to choose the menu item, or press Menu cancel your selection. To exit the pick list and cancel your selection, press Left or Right , or tap outside the pick list. Choosing options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus described above. To choose from a pick list, do one of the following: · Use the 5-way navigation control to highlight the pick list, and then press Center to display the items in the list. Press Up and Down to highlight the item you want, and then press Center to accept your selection. · Use your stylus to tap the pick list, and then tap the item you want from the list. Moving around the TreoTM screen :: 23 Using the keyboard When using the keyboard, most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys, as shown above. A. B. C. D. E. F. G. H. Option Shift/Find Alt Space Applications Launcher Menu Return Backspace Using the keyboard backlight · To turn on the backlight, press Option , and then visible in bright sunlight. · The backlight turns off if the keyboard is not in use. . The backlight may not be 24 :: Using the keyboard Entering lowercase and uppercase letters · To type lowercase letters, press the desired keys. · To type an uppercase letter, press Shift to hold down Shift while typing a letter. · To turn Caps Lock on, press Shift Shift , and then type a letter. You don't need twice. To turn it off, press again. When Caps Lock is on, this symbol appears in the lower right: Entering numbers, punctuation, and symbols that appear above the letters on the keys · Press Option , and then press the key with the desired character shown above the letter. You don't need to hold down Option while pressing the second key. · To turn Option Lock on, press Option twice. To turn it off, press Option again. When Option Lock is on, this symbol appears in the lower right: In many applications you can view a list of all the alternate characters. From the Edit menu, choose Keyboard Help (/G). Some application views, for example, Dial Pad and Calculator, automatically default to Option Lock, so you don't have to hold down Option to enter numbers. The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, ê and Entering other symbols and accented characters 1. Type the character that corresponds to the symbol or accented character you want. See the table on the next page. 2. Press Alt . 3. Press Up or Down to highlight the desired character. 4. Press Center to insert the character, or just continue typing the next character. Using the keyboard :: 25 Symbols and accented characters Type... then press Alt to choose... Type... then press Alt to choose... Type... then press Alt to choose... a A b or B c C d D e E f or F i I l or L m or M n N áàäâãåæ ÁÀÄÂÃÅÆ ß ç¢©^^ Ç¢©^^ ­ D éèëê ÉÈËÊ íìïî ÍÌÏÎ £ µ ñ Ñ o O p or P r or R s S t or T u U x or X y Y óòöôoeõø ÓÒÖÔOE % ® 0 1 2 3 . , ! ? : ' " $ + / # ( ) %° ß Ss § ß SS § ~TM úùüû ÚÙÜÛ x ÿ¥ Y¥ ?!... ,, ¡ ¿ ; :-) :-( ;-) :-D `'<>~` ""«» £¥¢ & _~·=­-- %\÷| = <[{< >]}> 26 :: Using the keyboard Launching applications You can use the application buttons on the front panel to launch two applications. To access a button's primary application, simply press the button. To access a button's secondary application, press Option , and then press the application button. The fourth button turns the screen on and off and controls the keyguard. You can also customize the buttons yourself; see page 124 for details. Your wireless service provider may have customized the applications associated with each button. A B / A W S Z +12 E R T 3 6 Y H ( U J ) I @ O L P & - D X 4 F C Alt 5 G V $ ! K : ' D C * 7 8 9 # ? BNM . menu 0 A. B. C. D. Phone Calendar SMS Screen/Keyguard Launching applications :: 27 Button Primary application Secondary application Phone Calendar SMS + + + + Blazer® web browser CityTime Mail Keyguard Press Applications Launcher repeatedly to cycle through different categories of applications. In the Applications Launcher, you can type the first few letters of the application's name to highlight it. For example, if you type ci it highlights CityTime. However, if you pause between typing letters, it highlights Calc, and then the first application that starts with i. Screen (on/off) In Palm OS®, you access all available applications through a screen called the Applications Launcher: 1. Press Applications Launcher . 2. Use the 5-way navigation control to highlight the application you want to use. 3. Press Center to launch the selected application. 28 :: Launching applications Setting up your computer Synchronization lets you enter information on your computer (using Palm® Desktop or Microsoft Outlook for Windows) and then efficiently transfer that information to your Treo. At the same time, changes you make on your Treo are transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your contacts on your Treo, synchronization is a great way to back up your data. Before you can synchronize, you need to install Palm Desktop software on your computer. Even if you already own a Palm PoweredTM device and have installed a previous version, you must install the software that comes with your Treo. IMPORTANT: If you're upgrading from another Palm Powered device, follow the upgrade steps on page 136 before you set up your computer for your new Treo. If you are synchronizing with a computer that is running Windows NT 4, you must use a serial HotSync cable, available for separate purchase at www.palmOne.com. System requirements Windows 98SE, Me, 2000, or XP* · · · · 32 MB of memory 30 MB of free hard disk space CD-ROM drive available USB port and USB HotSync® cable (cable included with your Treo) Windows NT 4 · · · · 32 MB of memory 30 MB of free hard disk space CD-ROM drive available serial port and serial HotSync cable (cable sold separately) Macintosh OS 10.1-10.3.x* · 32 MB of memory · 25 MB of free hard disk space · CD-ROM drive · USB port and USB HotSync cable (cable included with your Treo) *later versions may also be supported Setting up your computer :: 29 Connecting your Treo to your computer 1. Plug the AC charger into a wall outlet. If necessary, connect an adapter. 2. Connect the charger to the short end of the HotSync cable. Be sure to match the sides of the connectors labeled UP. 3. Plug the USB HotSync cable into an available USB port on your computer. 4. Connect the long end of the HotSync cable to the bottom of your Treo with the button facing up. For best performance, plug your USB synchronization cable directly into a USB port on your computer. If you use a USB hub, make sure it is a powered hub. A B A. USB cable B. HotSync button 30 :: Setting up your computer Installing Palm Desktop software on your computer Your computer needs all of its resources available to install the desktop synchronization software. Follow these guidelines for a successful installation: 1. Exit any applications that are currently running on your computer, including those running in the background. 2. Insert the CD that came with your Treo into the CD-ROM drive on your computer. If you are installing on a Macintosh, double-click the CD icon on the desktop, and then double-click the Installer icon. 3. Follow the onscreen instructions of the installation program. Click Install Now to install Palm Desktop software. Please note these important points about the installation process: · If a language selection screen appears, choose the same language you use on your Treo. · During the installation process, you will be prompted to synchronize for the first time. If you are installing on a computer at work, make sure your company allows you to install new software. Contact your company's IT department for help. Setting up your computer :: 31 Synchronizing your contacts and other data We strongly recommend that you install Palm Desktop software soon after you start using your Treo, and that you synchronize your Treo and computer frequently to keep your information upto-date (and backed up) in both locations. Before you can synchronize your contacts and other personal data, you must install Palm Desktop software from the CD that came with your Treo. See page 31 for instructions. 1. Connect your Treo to your computer as described on page 30. 2. Press the HotSync button on the cable. A A. HotSync button 3. Wait for your Treo to display a message indicating that the process is complete. · If nothing happens, make sure that you installed Palm Desktop software and that the HotSync Manager application is running on your computer ( ). · If you want to synchronize data with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party conduit software. · If you have any problems performing a HotSync operation, see page 145 for troubleshooting suggestions. 32 :: Synchronizing your contacts and other data Battery life Battery life depends on individual usage. When used as a phone, your Treo battery provides up to 4 hours of talk time or up to 10 days of standby time on the 1900 MHz band. Talk time is slightly lower when operating on the cellular 800 MHz band. When used as an organizer only (no phone), the battery provides up to 4 weeks of normal use. Maximizing battery life You can increase the life of your Treo battery by following a few easy guidelines. Remember that battery life depends on how you use your Treo. · Charge your Treo whenever you're at your desk. The Li-Ion battery in your Treo has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained. · The wireless features (phone, email, messaging, and web) of your Treo generally consume more power than its organizer features. However, if you spend a lot of time using the camera, games, media players, eBooks, or other Palm OS applications, keep an eye on the battery level and charge when necessary. · If you don't plan to use the wireless features on your Treo for a while, you may want to turn off Wireless Mode (see page 15). You can forward calls to a different number (see page 49) or let all calls be picked up by voicemail (see page 43) if your service plan includes call forwarding or voicemail features. We recommend that you charge your Treo for a full three hours, or until the LED turns solid green, before using it for the first time. If the battery is fully drained, and your Treo doesn't turn on, the Treo stores your data safely for about three days. We recommend that you charge and synchronize your Treo every day, especially if you use your phone often. If the battery is fully drained, it may take a few moments for the LED to light up while charging. Battery life :: 33 · As with any mobile phone, if you are in an area with no wireless coverage, your Treo continuously searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off Wireless Mode to conserve battery power. · Use the keyboard backlight (see page 24) only when you need it. · Turn down the screen brightness (see page 121). · Decrease the Auto-off setting in General Preferences (see page 128). This turns off your screen automatically after a shorter period of inactivity. 34 :: Battery life Where to learn more A quick introduction to your new Treo · Tutorial: The Tutorial teaches you how to use many features of your Treo. It is already installed on your Treo, and you can launch it any time. While using your Treo · Tips: Many of the built-in applications include helpful tips for getting the most out of your Treo. To view these tips, launch an application, press Menu , and then from the Options menu, choose Tips. · Information: Many screens have an Information icon in the upper-right corner. Tap the Information icon with your stylus to learn about the tasks you can perform on that screen. · Online support from palmOne: For up-to-date downloads, troubleshooting and support information, check out www.palmOne.com/support/treo600. To launch the built-in tutorial: 1. Press Applications Launcher. 2. Choose the pick list in the upper-right, select All. 3. Choose the Tutorial icon. 4. Follow the onscreen instructions in the Tutorial. If you need more information · Books: Many books on Palm Powered devices are available in local or online book retailers (look in the computers section). · Online forums: Consult online Treo user discussion groups to swap information and learn about areas you may find nowhere else. · Customer service from your wireless service provider: For questions about your wireless account or features available on the network, contact your wireless service provider for the latest information and help. Where to learn more :: 35 36 :: Where to learn more first week: using phone, web, and messaging first week: using phone, web, and messaging :: 37 Phone overview The Phone application lets you make and receive calls, store information about your contacts, and store Favorites for contacting people and launching applications. Be sure you know how to turn on Wireless Mode before reading this section (see page 15). Accessing the Phone application · Press Phone . 38 :: Phone overview The icons at the top of the Phone screen let you monitor the status of these items: Network Displays your wireless service provider's name when Wireless Mode is on and you are in your wireless service provider's coverage area. If you are name outside your wireless service provider's coverage area, No Service or Roaming appears instead. No Service means that there is no coverage at all, and Roaming means that another wireless service provider's network is available. When you turn off Wireless Mode, it displays Wireless Mode is Off. Appears when call forwarding is active. Appears when TTY/TDD Mode is active. Appears when you have new voicemail messages. You can tap this icon to retrieve your messages. (Not supported by all wireless networks.) Appears when you are outside your wireless service provider's coverage area and you are roaming on another wireless service provider's network. This icon may blink if the provider is not on your wireless service provider's preferred roaming list. Appears when Wireless Mode is on. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, both the tower and bars disappear. Appears with green arrows when you are connected to a data network and transferring data. You cannot receive calls. Appears with gray arrows when you are standing by to send or receive data. You can still receive calls. Displays the battery charge status. When the battery drains to 25% of its capacity, the icon changes from blue to red. When the battery drains to 5% of its capacity, the icon changes from red to clear Appears when your TreoTM 600 smartphone battery is charging. Appears when your Treo battery is fully charged. To display the remaining battery power, tap the battery icon at the top of the screen. If TTY/TDD Mode is active, you won't see the call forwarding icon. Phone overview :: 39 Dialing calls Your Treo offers several options for making phone calls. As you become more familiar with your Treo, you'll discover which method you prefer. For more information (address, company, etc.) about a person in your Contacts list, highlight the name and press Center. You can begin a Name Lookup immediately from the Main view in the Phone application. From the Options menu, select Display Preferences. Choose the second pick list and select Typing starts Contacts search. Dialing with the keyboard 1. Press Phone . 2. Using the numbered keys on the keyboard, type a phone number. You do not need to press Option to access the numbers on the keyboard. 3. Press Center to dial. Dialing by contact name Before you can dial a call by contact name, you must create contacts (see page 50) or import them with a HotSync® operation (see page 32). 1. Press Phone . 2. Use the 5-way navigation control to access the Contacts list. 3. Using the keyboard, begin typing one of the following for the contact you want to call: · First initial and last name · First name · Last name 4. Choose the number you want to dial. 5. Press Center to dial. To start another search, press Backspace press Phone to start all over. to delete letters you've entered. Or, just 40 :: Dialing calls Dialing with a Favorites button Before you can use Favorites buttons, you must create some Favorites entries. See page 52. 1. 2. 3. 4. Press Phone . Use the 5-way navigation control to access your Favorites buttons. Highlight the desired button. Press Center to dial the selected button. Dialing with the onscreen Dial Pad 1. Press Phone . 2. Tap the onscreen Dial Pad to enter the number. 3. Press Center to dial. You can paste numbers directly into the Dial Pad view. Copy a number from another application, and then switch to Dial Pad view. Press Menu, and then from the Edit menu, choose Paste. Press Center to dial. Dialing calls :: 41 Dialing from a web page or text message Treo recognizes most phone numbers that appear in web pages or text messages. 1. Use the 5-way navigation control to highlight the phone number you want to dial. 2. Press Center to dial. If you can't highlight and dial a phone number on a web page or in a text message using the 5-way navigation control or stylus, it means that Treo does not recognize it as a phone number. Redialing the last number you called Do any of the following to redial the last number you called: · Press Phone . Then press Center to see a list of your recently dialed numbers. · Press Phone , and then press Center. Choose Dial Pad, and then choose Dial to display the last number you dialed. · Press Phone , and then press Center. Choose Call Log. This view shows all your recent calls in chronological order. Press Center to dial the last number you called. 42 :: Dialing calls Receiving calls To receive calls, Wireless Mode must be on. This is different from having just the screen turned on (see page 15). To answer a call, do one of the following: · Using the 5-way navigation control, choose the onscreen Answer button. · If the headset is attached, press the headset button. To ignore a call and send it to voicemail, do one of the following: · Press Backspace . · Using the 5-way navigation control, choose the onscreen Ignore button. To silence the ringer while your phone is ringing: · Press the volume buttons or any key on your Treo except the 5-way navigation control, Space, Return, or Backspace. · To immediately silence all system sounds including the ringer, slide the ringer switch to Sound Mode Off . When you silence the ringer, you can either answer the call or let it ring through to voicemail. If audio (MP3 music, for example) is playing, and a call arrives, you can still hear the phone ringing softly. To answer the call, do one of the following: · Using the 5-way navigation control, choose the onscreen Answer button. · Press the headset button (if headset is attached). The audio continues playing but you won't hear it during your call. Voicemail services must be active on your account before sending a call to voicemail. Otherwise you can check the Call Log to see a missed call (if the caller's number was not blocked). To prevent calls from accidentally being answered while the phone is in a pocket or briefcase, you can disable the touchscreen when an incoming call arrives (see page 130). See a photo of the person calling you! Learn how to assign a caller ID picture on page 118. Receiving calls :: 43 Using voicemail Setting up voicemail If you subscribe to voicemail services, you can customize your personal options. 1. Turn on Wireless Mode, as described on page 15. 2. Press Phone . 3. Use the 5-way navigation control to access Favorites. 4. Choose the Voicemail Favorites button. 5. When you hear your outgoing message, press # to access the system prompts. 6. Follow the system prompts to customize your personal options. Your Treo connects to your wireless service provider's automated voicemail system. If your Treo is unable to connect to the automated system, please contact your wireless service provider for assistance. 44 :: Using voicemail Voicemail notification When you have new voicemail, you are notified with an alert that indicates the number of messages you have waiting. A voicemail icon may also appear near the top of your screen (this feature is not supported by all wireless networks). If a voicemail icon appears in the title bar at the top of the screen, you can tap this icon to retrieve your voicemail. Retrieving voicemail messages If the Voicemail alert is on your screen, you can choose that button to hear your message(s). If you've already dismissed the alert, follow these steps to retrieve your messages: 1. Press Phone . 2. From the Phone application Main view, Dial Pad, or Favorites, press and hold 1 on the keyboard. Treo dials your wireless service provider's voicemail system. 3. When you hear your outgoing message, press # to access the system prompts. 4. Enter your voicemail password using the Treo keyboard, or choose Extra Digits if you defined this option (see page 54 for information on editing Favorites buttons). Remember, you do not need to press Option to type numbers, *, or # while on an active call. Using voicemail :: 45 Managing active calls When you make or receive a call, the Active Call view appears. Use the 5-way navigation control to access the onscreen buttons in this view: Press Phone repeatedly to toggle between the Active Call screen and the Main view of the Phone application. The personal speakerphone lets you use other features, such as checking your calendar, during a call. The Extra Digits button appears only during outbound calls that you dialed with a Favorites button to numbers that include pre-defined extra digits (see page 53). To avoid accidentally pressing onscreen buttons while you're holding the phone up to your ear to speak, you can disable the touchscreen during active calls (see page 130). · Hang Up All (or pressing Backspace ): Ends the call immediately. You can also press the headset button (if the headset is attached). · Spkr-phone (or pressing Space · Hold (or pressing Period ): Switches to the personal speakerphone. ): Places the current call on hold. · Dial Pad (or pressing Return : Opens the Dial Pad so you can manually dial additional numbers. · Mute: Mutes the Treo microphone so you cannot be heard. · Add Call: Lets you place another call while the first call is on hold. First choose Hold, and then choose Add Call. · Extra Digits: Dials any extra digits (such as a password or extension) that you assigned to a Favorites button. See page 53 for information on creating a speed dial Favorites button. A. B. C. D. E. F. G. Caller's name and number Current duration of call Hang up immediately Switch to speakerphone Place current call on hold Mute the microphone Open Dial Pad view A B C D E F G 46 :: Managing active calls More ways to manage calls Treo offers many advanced telephone features, including call waiting, conference calling, and call forwarding. Making a second call You can make a second call while your first call is still active. 1. After dialing the first number, use the 5-way navigation control to choose Hold. 2. Use the navigation control to choose Add Call. 3. Dial the second number using Favorites, Contacts, Dial Pad, Call Log, or Redial list (see page 40). The Active Call view now includes two status lines, each representing one of the calls. You can join the two calls in a three-way call, but you cannot switch between the two calls. To end both calls, choose Hang Up All. You can use nearly any other application on Treo while on an active call, including the organizer features and SMS. However, you cannot send and receive email or browse the Internet while on an active call. To return to an active call from another application, press Phone. More ways to manage calls :: 47 Answering a second call (call waiting) When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog appears, giving you the following options for handling the second call: · To place the current call on hold and answer the new call, use the 5-way navigation control to choose Answer. · To send the new call to voicemail, use the 5-way navigation control to choose Ignore. You cannot initiate a threeway call if the second call is incoming. Making a three-way call Talk to two people at the same time with three-way calling. Normal airtime rates apply for each of the two calls. 1. Dial the first number. 2. While the first call is active, place a second call. 3. Use the 5-way navigation control to choose Conf. This joins the two calls in a three-way call. 4. Use the navigation control to choose Hang Up All and end all the calls. 48 :: More ways to manage calls Forwarding all calls You can forward all of your calls to another telephone number. Keep in mind that additional charges might apply for forwarded calls. 1. Press Phone . 2. Press Menu . 3. From the Options menu, choose Phone Preferences (/A). 4. Choose the Forward all calls to pick list. · If the forwarding number appears in the pick list, select the number. · If the forwarding number does not appear in the pick list, select Edit Numbers, and then choose New. Enter a 10-digit forwarding number without spaces. Choose OK twice to finish. 5. Choose OK. More ways to manage calls :: 49 Managing contacts Contacts is a view in the Phone application. If you are familiar with Palm PoweredTM devices, you may recognize that Contacts is similar to the Address Book application on previous devices. If you have several contacts to enter, it's more efficient to use Palm® Desktop software or Microsoft Outlook on your computer and then synchronize data between the Treo and your computer. For more information, see page 32. In the Contacts view, Up and Down move to the previous or next Contacts record. Be sure to label your contacts' wireless numbers correctly. The SMS application (see page 67) looks up only numbers labeled as Mobile. Adding a contact 1. Press Phone . 2. Use the 5-way navigation control to access the Contacts list. 3. Choose New Contact. 4. 5. 6. 7. Use the 5-way navigation control to move between fields as you enter information. To place the entry in a category or mark it private, choose Details. To add a note to an entry, choose Note. After you enter all the information, choose Done. 50 :: Managing contacts