using your TreoTM 650 smartphone by palmOne Includes setup information and instructions for most tasks Copyright Copyright © 2004 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, Palm, Palm OS, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. This product contains ACCESS Co., Ltd.'s NetFront 3.0 Internet browser software. © 1996-2004 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Disclaimer and limitation of liability palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. PN: 406-10247-00 Contents 3 4 5 6 7 11 12 14 15 16 Welcome If you read nothing else... read this now: getting started What you'll need Treo smartphone overview Installing the battery Charging the battery Inserting the SIM card Turning Treo on and off Making your first call 37 first week: using phone, web, and messaging 38 Phone overview 41 Dialing calls 44 Receiving calls 45 Using voicemail 46 Managing active calls 49 More ways to manage calls 53 Defining favorite buttons 56 Using a phone headset 58 Connecting to devices with Bluetooth wireless technology 19 first day: learning the basics 20 Moving around the Treo screen 24 Using the keyboard 28 Opening applications 30 Setting up your computer 33 Synchronizing contacts and other information 35 Battery life 36 Where to learn more 62 75 84 91 Sending and receiving email Messaging Browsing the web Taking photos and videos 99 first two weeks: using organizer features 100 Managing contacts 103 Calendar 110 Tasks 114 Memos Contents :: 1 115 121 123 125 127 Listening to music World Clock Calculator Looking up contacts and other information Beaming information 161 if something happens: help 162 Upgrading from another Palm PoweredTM device 131 first month: managing applications 132 Installing applications 134 Removing applications 135 Viewing application info 136 Using expansion cards 141 when you're ready: customizing your Treo 142 Phone settings 146 System sound settings 147 Display and appearance 149 Applications settings 150 Button settings 151 Date and time settings 153 Power Preferences 154 Locking your phone and info 167 Trouble installing the desktop software? 168 Resetting your Treo 170 Replacing the battery 171 Screen 172 Network connection 175 Synchronization (HotSync®) 180 Email 184 Web 185 Camera 186 Third-party applications 187 Error messages 188 Making room on your Treo 189 Voice quality 191 Glossary 193 FCC 197 Index 205 Specifications 2 :: Contents Welcome Congratulations on the purchase of your TreoTM 650 smartphone by palmOne. In one compact and indispensable device, you now have all of the following: · An advanced mobile phone* · A Palm PoweredTM organizer with portable expansion capability (MultiMediaCard/ Secure Digital/Secure Digital input/output [SD/SDIO]) · Email** · Web browsing** · Text* and multimedia** messaging · A digital camera*** * Requires service contract with your wireless service provider. ** Requires service contract and GPRS or EDGE high-speed data service from your wireless service provider. ***There are two models of Treo 650: One model has a built-in camera and the other model does not have a camera. The packaging for your Treo 650 identifies if a camera is included. LOOK HERE: Don't miss the helpful tips and crossreferences given in this column. This guide will help you set up your Treo 650 smartphone and quickly learn to use it. Welcome :: 3 If you read nothing else... This guide is designed to get you using your TreoTM 650 smartphone by palmOne quickly, starting with just the basics. As you become more comfortable with your Treo 650 smartphone and want to learn more, come back and read the other sections. First Two Weeks: Using Organizer Features Your Treo 650 is not just a phone. It also includes a full-featured Palm PoweredTM organizer that gives you instant access to your Calendar, Tasks, Memos, music, Calculator, and more. Read this Now: Getting Started Follow the instructions to set up your Treo smartphone and make your first call. First Month: Managing Applications Learn how to add or delete extra applications and use an expansion card with your smartphone. First Day: Learning the Basics Learn how to enter text, move around the screen, and set up synchronization. When You're Ready: Customizing your Treo Once you've learned the basics, you'll want to explore additional features on your Treo smartphone and customize its settings. First Week: Using Phone, Web, Messaging, and Email Learn how to use all the great wireless features of your Treo 650 smartphone, including phone, email, web browsing, and messaging. If Something Happens: Help If something goes wrong or you can't figure out how to use a Treo feature, we can help. Check this chapter for answers to frequently asked questions. 4 :: If you read nothing else... read this now: getting started read this now: getting started :: 5 What you'll need As you work through the instructions in this guide, you'll need all the items that came in the TreoTM 650 smartphone box (see "Treo smartphone overview" on page 7) as well as the following: · A subscriber identity module (SIM) card for which you have an activated mobile account with data services* · A location with wireless coverage for your phone · An electrical outlet · The computer with which you will synchronize your personal information · The "palmOne Software Installation CD" included in the box * We recommend selecting either the GPRS or EDGE data service option. You cannot use email, web browsing, or photo messaging without data services of some type. 6 :: What you'll need Treo smartphone overview You should have received all of the following components in the Treo 650 smartphone box: Hardware · · · · · · Treo handset Your wireless service provider's SIM card AC charger USB sync cable Headset Electric socket adapter(s) (if required in region) Documentation and software · Using Your Treo 650 Smartphone (this guide) · Software Installation CD (includes desktop synchronization software and bonus software) · palmOne warranty Warranty does not cover damage by Secure Digital (SD) cards that do not meet SD Memory Card Specifications. SD cards that do not meet SD Memory Card Specifications may damage Treo 650. SD cards that do meet SD Memory Card Specifications are marked with the following logo: The Software Installation CD includes free bonus software for your phone and synchronization software for your computer. Treo smartphone overview :: 7 Treo 650 handset features The following illustrations show the locations and names of the physical features of the Treo 650 smartphone. Refer to these illustrations while following the instructions in this guide. A B C F E A. B. C. D. E. F. Ringer switch Infrared (IR) port Antenna SIM slot Expansion card slot Stylus D 8 :: Treo smartphone overview A B C D E L K Be careful not to scratch or crush your Treo screen. Do not store it in a place where other items might damage it. Visit www.palmOne.com/intl to find carrying cases that protect the screen and other useful accessories. F J I A. B. C. D. E. F. G. H I. J. K. L. Indicator light (phone and charge indicator) Earpiece 5-way navigator Messaging button Power/End button Microphone Multi-connector Headset jack Calendar button Phone/Send button Side button Volume button G H Treo smartphone overview :: 9 A B C IMPORTANT: The Treo 650 speaker includes a large magnet, so be sure not to store your Treo near credit cards or other items that could be demagnetized. A. B. C. D. D Camera lens* Self-portrait mirror Battery door release Speaker * There are two models of Treo 650: One model has a built-in camera and the other model does not have a camera. The packaging for your Treo 650 identifies if a camera is included. 10 :: Treo smartphone overview Installing the battery 1. Press the Battery Door Release button and slide the battery door downward to remove it from your Treo. 2. Align the metal contacts on the battery with the contacts inside the battery compartment. 3. Insert the battery into the compartment at a 45 degree angle and then press it into place. 4. Slide the battery door onto the back of the phone until it clicks into place. 5. When the Welcome screen appears, follow the onscreen instructions to set up your Treo 650. B A C D A. B. C. D. Battery Door Release button Battery contacts Notch Phone contacts Installing the battery :: 11 Charging the battery Before using your Treo 650 smartphone, you need to charge the battery. It may not turn on at all when you first remove it from the box. We recommend four hours for a full charge, or until the indicator light is solid green. 1. Plug the AC charger into a wall outlet. If necessary, connect an adapter. 2. Connect the charger cable to the bottom of the Treo. Make sure the arrow on the connector is facing up, toward your Treo screen. Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and whether calls are data or voice calls. When your Treo is connected to a power source, the indicator light glows solid (versus flashing), and the color of the light indicates the charging state. A A. Indicator light 3. To confirm your Treo is charging, check the indicator light. · When the indicator light is solid red, your Treo is charging. · When the indicator light turns solid green, your Treo is fully charged. · If the indicator light does not turn on when you connect your Treo to the AC charger, double-check the cable connection and the electrical outlet to which it is connected. 12 :: Charging the battery After you turn on your Treo smartphone, the onscreen battery icon displays power status: · Full battery icon : Battery is charged : Battery has some power and is not charging : Battery needs charging immediately : Charging : Fully charged · Partial battery icon · Empty battery icon · Red lightning bolt · Green lightning bolt with full battery To see exactly how much power is left in your battery, tap the onscreen battery icon. Charging the battery :: 13 Inserting the SIM card Your subscriber identity module (SIM) card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not come with your Treo 650, your wireless service provider will give you one when you subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt SIM. This Treo is not compatible with older 5-volt SIM cards. A B C Your wireless service provider may already have inserted the SIM card into your Treo. In that case, skip to "Turning Treo on and off" on page 15. To remove the SIM card, pull the SIM tray out of the slot and remove the card from the tray. D A. B. C. D. SIM card SIM tray Notches SIM slot 1. Slide the SIM tray out of the phone. 2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock into place. 3. Slide the SIM tray back into the phone. 4. If your SIM card is not already activated, follow the activation steps provided by your wireless service provider or contact your wireless service provider directly for assistance. If you want to use email, web browsing, and multimedia messaging, be sure to confirm that your SIM card is activated for data services. 14 :: Inserting the SIM card Turning Treo on and off You can use the Palm OS® features of your Treo 650 smartphone independently of the wireless features and applications. In other words, the screen and phone are designed to be turned off and on separately. Turning your phone on and off When you turn on your Treo, it connects to a mobile network so that you can make and receive phone calls and use other wireless services. 1. Press and hold Power/End to turn on your phone. If Sound Mode is on you'll hear a series of ascen ...