User manual HANDSPRING VISOR PHONE

VisorPhoneTM Module User Guide Copyright Copyright © 2000 - 2001 Handspring, Inc. All rights reserved. Handspring, Springboard, Visor, VisorPhone, the Handspring logo, and the Springboard logo are trademarks of Handspring, Inc., and may be registered in some jurisdictions. Graffiti, HotSync, and Palm OS are registered trademarks of Palm, Inc. or its subsidiaries. All other trademarks are the property of their respective owners. Disclaimer and limitation of liability Handspring, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by third parties which may arise through the use of this software and hardware. Handspring, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Important: Please read the Handspring End User Software License Agreement in the back of this guide before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the Handspring End User Software License Agreement. Part #: 50-0227-01 ii Contents Getting Started................................................................................. 1 Step 1: Set up your handheld computer.............................................2 Step 2: Insert your SIM card into your VisorPhone .........................3 Step 3: Insert your battery into your VisorPhone .............................4 Step 4: Get to know your phone ........................................................5 Step 5: Connect the phone to your handheld....................................7 Step 6: Charge the battery..................................................................8 Step 7: Turn on your phone...............................................................9 Step 8: Activate your account ...........................................................10 Congratulations ................................................................................11 Making Voice Calls ........................................................................ 13 Calling a speed dial number .............................................................14 Dialing a number with the Dialpad .................................................15 Redialing the last number ................................................................16 Redialing previous numbers .............................................................16 Calling a number in your Address Book ..........................................17 Dialing a number from other applications.......................................18 Returning a missed call.....................................................................19 Calling an emergency number .........................................................20 Receiving Calls ............................................................................... 21 Answering the phone........................................................................22 Responding to call waiting ...............................................................23 Forwarding calls ...............................................................................24 Contents iii Handling Multiple Calls...................................................................25 Placing a call on hold ....................................................................... 26 Dialing another number while a call is on hold ..............................27 Switching between two calls ............................................................28 Using 3-way calling ..........................................................................29 Checking Messages ........................................................................31 Reviewing missed calls .....................................................................32 Checking voicemail ..........................................................................33 Checking text messages....................................................................34 Displaying call history......................................................................35 Purging call history ..........................................................................36 Managing Your Speed Dial List .......................................................37 Defining speed dial buttons .............................................................38 Adding an Address Book entry to your speed dial list.....................39 Changing a speed dial entry .............................................................40 Deleting speed dial entries ...............................................................41 Arranging the speed dial list.............................................................42 Using Your SIM Phonebook ............................................................43 Copying entries from your speed dial list to your SIM card...........44 Copying entries from your SIM card to your speed dial list...........45 Deleting entries from your SIM card ..............................................46 Dialing entries on your SIM card .................................................... 47 iv Contents Working With SMS Text Messages.................................................. 49 Enabling SMS and SMS Email ........................................................50 Viewing messages .............................................................................51 Replying to messages........................................................................52 Creating messages ............................................................................53 Creating message greetings and signatures .....................................56 Saving incoming messages................................................................57 Copying incoming messages ............................................................57 Forwarding incoming messages .......................................................58 Modifying messages..........................................................................58 Sorting messages...............................................................................59 Deleting messages ............................................................................60 Using VisorPhone as a Wireless Modem..................................................................... 61 Setting up VisorPhone as a wireless modem ...................................62 Using third-party data applications with VisorPhone.....................63 Preparing for a direct wireless HotSync operation .........................64 Preparing for a network wireless HotSync operation .....................65 Performing a wireless HotSync operation.......................................66 Customizing Your Phone................................................................. 67 Setting dialing prefixes for use in North America ...........................68 Assigning dialing applications ..........................................................69 Changing the phone display.............................................................70 Selecting the ringer settings .............................................................71 Preventing unauthorized use of your phone....................................72 Contents v Unlocking your phone .....................................................................73 Disabling call waiting ....................................................................... 74 Blocking your phone number for outgoing calls............................. 75 Selecting a service provider network ...............................................76 Connecting a headset ....................................................................... 77 Using the Menus.............................................................................79 Phone application Edit menus ......................................................... 79 Phone application Record menu......................................................79 Phone application Options menus...................................................80 SIM Phonebook application Edit menu ..........................................81 SIM Phonebook application Options menu....................................81 SMS Message Manager application Message menus ......................82 SMS Message Manager application Edit menu...............................83 SMS Message Manager application Options menu ........................ 84 Troubleshooting and Maintenance...................................................85 Caring for your VisorPhone module ...............................................91 Caring for the battery ......................................................................92 How do I dispose of the battery? ..................................................... 93 Warranty and Other Product Information ........................................95 Index ...........................................................................................115 vi Contents Getting Started Congratulations on the purchase of your new VisorPhoneTM module. Your VisorPhone module integrates the power of a state-of-the-art digital mobile phone with the simplicity of your Handspring handheld computer. To use your VisorPhone, you must first activate your account with your mobile phone service provider. Your account information is located on your SIM (Subscriber Identity Module) card. If a SIM card did not come with your VisorPhone, your service provider will provide one when you subscribe to their service. Your SIM card must be inserted into your VisorPhone before you can use it. Just follow the eight easy steps in this chapter to get up and running quickly. Getting Started 1 Step 1: Set up your handheld computer 1. If you haven't already set up your handheld, follow the steps that came with your handheld to set it up. 2. (Recommended) Synchronize your handheld with your computer. Place your handheld in the cradle and press the HotSync button Tip: If you need additional information about synchronizing, refer to the Quick Reference Guide and Visor Handheld User Guide that came with your handheld. 2 Getting Started Step 2: Insert your SIM card into your VisorPhone The SIM (Subscriber Identity Module) card is a small rectangular plastic piece. The SIM card is included with your service provider's documentation and is often referred to as a "smartcard." Note: s If your SIM card is already inserted in your phone, skip to Step 3. Insert the SIM card into the slot. Slide the SIM card into the slot Tip: Since calls are billed to your telephone number, you can move your SIM card to any mobile phone that uses a SIM card, and the calls will be billed to your account. Getting Started 3 Step 3: Insert your battery into your VisorPhone s Insert the battery into your VisorPhone and secure the latch. SIM card 4 Getting Started Step 4: Get to know your phone Antenna Headset jack SMS Message Manager button Speaker Slider LED Battery latch Phone button Power button Battery Antenna Headset jack Battery Battery latch Power button Receives and sends signals on your VisorPhone. The antenna does not telescope out of the phone. Enables you to connect a headset so you can view your handheld screen while talking on the phone. Powers your VisorPhone. Secures the battery to your VisorPhone. Turns on your VisorPhone and activates the signal. Your phone stays on until you remove it from your handheld or press the power button to turn it off. Getting Started 5 Speaker Functions as the earpiece on your VisorPhone. Tip: To adjust the volume during a call, press the scroll buttons on the front of your handheld. Phone button Turns on your handheld and starts the Phone application. If another application is running, press this button to switch to the Phone application. If the phone is ringing, press this button to answer calls. SMS Turns on your handheld and starts the SMS Message Message Manager application so you can view, send, and receive Manager button text messages. Slider LED Controls the ringer setting. See "Selecting the ringer settings" on page 71 for details on changing the settings. Provides status information for your VisorPhone. The color of the light and the blink state indicate the status as follows: No light = Phone off Red/solid = Charger on; battery charging Green/solid = Charger on; battery fully charged Red/slow blink = Phone on; no network service Green/slow blink = Phone on; in service Red/fast blink = Battery low Green/fast blink = Data call active 6 Getting Started Step 5: Connect the phone to your handheld 1. Remove the slot protector from your handheld. 2. Insert your VisorPhone module into the SpringboardTM expansion slot. Slide the slot protector away from your handheld Slide the module into the Springboard expansion slot Tip: To remove your VisorPhone from your handheld, simply slide it out from the Springboard expansion slot. 7 Getting Started Step 6: Charge the battery 1. Plug the travel charger into a wall outlet. 2. Insert the travel charger cable into the connector on your handheld. LED turns solid red when charging and solid green when charged Tip: When your phone is on, the charge icon appears in the Phone application while your VisorPhone charges. Note that your VisorPhone must be in your handheld while charging, and that it takes about 1.5 hours to fully charge the battery. It's time to recharge the battery when you observe one of the following: s s s the LED turns red and blinks quickly the LED does not turn on when you turn on your phone the battery gauge in the top-right corner of the Phone application appears empty when your VisorPhone is on and the Phone application is on the screen Getting Started 8 Step 7: Turn on your phone After the battery is charged, you can begin using your phone. 1. Press the Power button on your VisorPhone for two seconds until you hear a beep. Note: If the Unlock Phone dialog appears, see "Unlocking your phone" on page 73 for instructions. 2. Wait up to two minutes for your VisorPhone to locate your service provider's network. Do not tap OK. Tip: When your VisorPhone locates the network, the Network Search dialog displays a Welcome message and your service provider's name appears in the upper-left corner of the Phone application. If you are in an area without coverage, the Network Search dialog displays an "Unable to register to the network" message and "No Service" appears in the upper-left corner of the Phone application. Getting Started 9 Step 8: Activate your account If you received a new SIM card with your phone, you need to call your service provider to activate your account (unless it was activated upon purchase at a retail location). Your service provider's phone number is located on the materials that came with your VisorPhone module. Once you receive your phone number, it may take a few hours to become fully active. Some service providers send a special message with your phone number. Follow these steps to check the phone number: 1. Make sure your phone is on for at least 30 seconds. 2. Press the Phone button application. 3. Tap the Menu icon . on your VisorPhone to access the Phone 4. Under Options, tap Phone Info. Your VisorPhone number (if available) Your equipment ID number 5. Tap OK. 10 Getting Started Congratulations You're ready to use your VisorPhone module. Keep these things in mind as you use your new phone: s If you travel outside a coverage area, your phone remains on but you can't make or receive calls. If this occurs, the LED blinks red slowly and the phone periodically tries to register to the network. When you return to a coverage area, the LED blinks green. Although VisorPhone supports many calling features, such as call waiting, call hold, call forwarding, 3-way calling, voicemail, SMS, and SMS Email, check with your service provider to confirm that these services are available and active on your mobile calling plan. If you travel outside a coverage area, you can't receive SMS text messages. However, the messages are stored by the network and you will receive them when you return to a coverage area. Your account includes a voicemail feature so people can always leave you a message even when your phone is off. Always use care when operating a mobile phone. If you plan to use your VisorPhone module while driving a car, we recommend that you become familiar with local laws concerning use of a mobile phone while driving, and that you use a headset for hands-free operation. See "Connecting a headset" on page 77 to learn how to connect a headset to your VisorPhone. s s s s Getting Started 11 12 Getting Started Making Voice Calls There are several ways to make voice calls with your VisorPhone. This chapter describes how to dial a number by: s s s s s s s Selecting it from your speed dial list Entering it on the Dialpad Selecting it from your Call History list Selecting it from your Address Book Dialing from another application Returning a missed call Dialing an emergency number After you dial and establish a connection, the Active Call screen appears: Voicemail notification icon (not used by all networks) Signal strength icon Battery gauge Network name Tap Key Pad to enter extra numbers such as a PIN code or an extension Making Voice Calls 13 Calling a speed dial number Speed dialing enables you to quickly place a call without entering the number. This is particularly useful for numbers you call often, such as your home or office. Note: This section assumes you've already created a speed dial list. To learn how to add numbers to your speed dial list see "Defining speed dial buttons" on page 38. 1. Press the Phone button Tip: on your VisorPhone. . If the screen below doesn't appear, tap the Speed Dial icon 2. Select the number you want to call. Tap a button to dial a number Tap a Page icon to view other speed dial pages Speed Dial, Dialpad, and Call History icons Tip: After you make the connection the Active Call screen appears. If prompted to enter a menu selection, tap Key Pad. If you defined any Extra Digits, such as an extension, tap Extra Digits. 3. Tap Hang Up to end the call. 14 Making Voice Calls