GLO-RAY ® Designer Infrared Foodwarmers GR2A & GR2AH Series Installation & Operating Manual I&W # 07.05.115.00 This manual contains important safety information concerning the maintenance, use and operation of this product. Failure to follow the instructions contained in this manual may result in serious injury. If you are unable to understand the contents of this manual, please bring it to the attention of your supervisor. Do not operate this equipment unless you have read and understood the contents of this manual. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio daño. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. No opere este equipo al menos que haya leído y comprendido el contenido de este manual. CONTENTS Important Owner Information.....................................i Introduction ...................................................................i Important Safety Instructions .....................................1 Model Descriptions .......................................................2 All Models ..............................................................2 GR2A and GR2AH Models ....................................2 Model Designations ................................................2 Specifications.................................................................3 Electrical Rating Chart-GR2A Models ...................3 Electrical Rating Chart-GR2AH Models................4 Electrical Rating Chart-GR2AL Models ................5 Electrical Rating Chart-GR2AHL Models..............6 Electrical Rating Chart-GR2A-XXD Models.........7 Electrical Rating Chart-GR2AH-XXD Models......8 Electrical Rating Chart-GR2AL-XXD ...................9 Electrical Rating Chart-GR2AHL-XXD Models .10 Dimensions............................................................11 Installation...................................................................12 Location ................................................................12 All Models ............................................................13 Assembly...............................................................13 RMB (Remote Control Box).................................14 Electrical Requirements ........................................14 Breath Protector (Optional)...................................14 Operation.....................................................................14 All Models ............................................................14 Maintenance ................................................................15 Cleaning ................................................................15 Display Light Bulb Replacement..........................15 Hatco Limited Warranty............................................16 Authorized Parts Distributors....................Back Cover IMPORTANT OWNER INFORMATION Record the model number, serial number (identification plate is located on the inside of the leg near the top), voltage and purchase date of your Designer Infrared Foodwarmers in the spaces below. Please have this information available when calling Hatco for service assistance. Model No. ____________________________________ Serial No. ____________________________________ Voltage ______________________________________ Date of Purchase ______________________________ Business Hours: 8:00 a.m. to 5:00 p.m. Central Standard Time (Summer Hours: June to September 8:00 a.m. to 5:00 p.m. C.D.T. Monday through Thursday 8:00 a.m. to 2:30 p.m. C.D.T. Friday) Telephone: (800) 558-0607; (414) 671-6350 Fax: (800) 690-2966 (Parts & Service) (414) 671-3976 (International) INTRODUCTION Hatco Glo-Ray® Designer Infrared Foodwarmers ensure maximum holding and minimize the risk of food-borne illness. Optimum safety and quality is the result of food held at the proper serving temperatures, using Glo-Ray's pre-focused heat patterns. The pre-focused heat pattern prevents foods from being over-cooked in the middle and cooling off around the edges by concentrating higher temperatures to the outer edges of holding surfaces where heat loss is the greatest. Utilizing specially designed reflectors to direct the heat from the element, Glo-Ray safely maintains peak serving temperatures longer, without continuing to cook the food. The Glo-Ray Designer Foodwarmers are available with or without shatter-resistant incandescent lights to illuminate the warming area. These bulbs have a special coating that guards against injury and food contamination in the event of breakage. Form No. GR2AM-0601 i This manual provides the installation, safety and operating instructions for the Glo-Ray Designer Infrared Foodwarmers. We recommend all installation, operating and safety instructions appearing in this manual be read prior to installation or operation of your Hatco Foodwarmer. Safety instructions that appear in this and the words manual after a warning symbol WARNING or CAUTION printed in bold face are very WARNING means there is the possibility important. of serious injury or death to yourself or others. CAUTION means there is the possibility of minor or moderate injury. CAUTION without the symbol signifies the possibility of equipment or property damage only. Hatco Foodwarmers are a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance and optimum performance. Every unit is thoroughly inspected and tested prior to shipment. IMPORTANT SAFETY INSTRUCTIONS IMPORTANT! Read the following important safety instructions to avoid personal injury or death, and to avoid damage to the equipment or property. WARNINGS 1. To avoid any injury, turn the power off to the unit and allow to cool before performing any maintenance. 2. Only light bulbs which meet or exceed N.S.F. standards, specifically designed for food holding areas must be used. Breakage of light bulbs not specially coated could result in personal injury and/or food contamination. 3. For safe and proper operation, the unit must be located a reasonable distance from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur. 4. Do not install standard wattage foodwarmer (GR2A & GR2AL Series) less than 17" (43 cm) above nonmetallic surface. Do not install high wattage foodwarmer (GR2AH Series) less than 20" (51 cm) above nonmetallic surface. Do not install high wattage foodwarmer (GR2AHL Series) less than 22" (56 cm) above nonmetallic surface. Do not install standard wattage, dual foodwarmer (GR2A-XXD Series) less than 27" (69 cm) above nonmetallic surface. Do not install high wattage, dual foodwarmer (GR2AH-XXD & GR2AHL-XXD Series) less than 32" (81 cm) above nonmetallic surface. Install all Designer foodwarmers so there is a minimum distance of 6" (15 cm) from a nonmetallic wall or adjacent surface. 5. If service is required on this unit, contact your Authorized Hatco Service Agent, or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966 or International fax 414-671-3976. 6. This product has no "user" serviceable parts. To avoid damage to the unit or injury to personnel, use only Authorized Hatco Service Agents and Genuine Hatco Parts when service is required. 7. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. It is essential to use Hatco Replacement Parts when repairing Hatco equipment. Failure to use Hatco Replacement Parts may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. 1 Form No. GR2AM-0601 CAUTIONS 1. Some exterior surfaces on the unit will get hot. Use caution when touching these areas to avoid injury. 2. Locate the unit at the proper counter height, in an area that is convenient for use. The location should be level to prevent the unit or its contents from accidentally falling, and strong enough to support the weight of the unit and food. 3. Do not submerse unit in water. 4. Do not add a decorative soffit to hide a pass-through mounted Glo-Ray Foodwarmer. 5. All electrical connections must be in accordance with local electrical codes and any other applicable codes. Connections should be made by a qualified, licensed electrician. 6. Foodwarmers with incandescent lights that require a circuit breaker larger than 20 amps must have a separate circuit breaker for the incandescent lights that is 20 amps or less. CAUTIONS 1. Use only non-abrasive cleaners. Abrasive cleaners could scratch the finish of your unit marring its appearance and making it susceptible to soil accumulation. 2. The remote control box (RMB) must be installed outside of the heat zone. 3. Damage to countertop material such as Corian® and similar products caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact the manufacturer of the base material for application information. MODEL DESCRIPTIONS ALL MODELS The Glo-Ray Designer Infrared Foodwarmers are ideal for holding hot food on pass-through holding areas and waitress pick-up stations. All Designer models are constructed of aluminum. The advanced Glo-Ray Dual Models allow side-by-side mounting of two or more aluminum warmers, to provide a wider holding area, with a 3" or 6" (8 or 15 cm) spacer available. For self-serve applications, models may be equipped with optional easy-to-clean acrylic breath protectors, single- or double-sided mounting. GR2A AND GR2AH MODELS The Glo-Ray Designer available in sizes from 22" to 88" (56 to 224 cm) in length with Designer color inset panels. The Glo-Ray Designer Foodwarmers include prefocused infrared top heat and can be ordered with incandescent display lights and optional easy-to-install breath protectors. Figure 1. Glo-Ray Designer Foodwarmer with Display Lights and Optional Breath Protectors GR2AH Series Glo-Ray Designer Aluminum High Wattage GR2AHL Series Glo-Ray Designer Aluminum High Wattage with Lights GR2AH-XXD Series Glo-Ray Designer Aluminum High Wattage Dual GR2AHL-XXD Series Glo-Ray Designer Aluminum High Wattage Dual with Lights. NOTE: XX denotes the heat zone width dimensions; example GR2AH-24D. MODEL DESIGNATIONS Units are available in aluminum gray with Designer inset panel colors or, an all black unit. GR2A Series: Glo-Ray Designer Aluminum Standard Wattage GR2AL Series: Glo-Ray Designer Aluminum Standard Wattage with Lights GR2A-XXD Series: Glo-Ray Designer Aluminum Standard Wattage Dual GR2AL-XXD Series Glo-Ray Designer Aluminum Standard Wattage Dual with Lights. Form No. GR2AM-0601 2 SPECIFICATIONS ELECTRICAL RATING CHART ­ GR2A MODELS Model GR2A-18 Voltage 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 Watts 250 250 250 350 350 350 450 450 450 575 575 575 675 675 675 800 800 800 925 925 925 1050 1050 1050 1160 1160 1160 1275 1275 1275 1500 1500 1500 Amps 2.1 1.2 1.0 2.9 1.7 1.5 3.8 2.2 1.9 4.8 2.8 2.4 5.6 3.3 2.8 6.7 3.9 3.3 7.7 4.5 3.9 8.8 5.1 4.4 9.7 5.6 4.8 10.6 6.1 5.3 12.5 7.2 6.3 Shipping Weight 36 lbs. (16 kg) 36 lbs. (16 kg) 36 lbs. (16 kg) 38 lbs. (17 kg) 38 lbs. (17 kg) 38 lbs. (17 kg) 42 lbs. (19 kg) 42 lbs. (19 kg) 42 lbs. (19 kg) 46 lbs. (21 kg) 46 lbs. (21 kg) 46 lbs. (21 kg) 54 lbs. (25 kg) 54 lbs. (25 kg) 54 lbs. (25 kg) 64 lbs. (29 kg) 64 lbs. (29 kg) 64 lbs. (29 kg) 74 lbs. (34 kg) 74 lbs. (34 kg) 74 lbs. (34 kg) 82 lbs. (37 kg) 82 lbs. (37 kg) 82 lbs. (37 kg) 91 lbs. (41 kg) 91 lbs. (41 kg) 91 lbs. (41 kg) 100 lbs. (45 kg) 100 lbs. (45 kg) 100 lbs. (45 kg) 120 lbs. (54 kg) 120 lbs. (54 kg) 120 lbs. (54 kg) GR2A-24 GR2A-30 GR2A-36 GR2A-42 GR2A-48 GR2A-54 GR2A-60 GR2A-66 GR2A-72 GR2A-84 3 Form No. GR2AM-0601 SPECIFICATIONS ELECTRICAL RATING CHART ­ GR2AH MODELS Model GR2AH-18 Voltage 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 120 208 240 Watts 350 350 350 500 500 500 660 660 660 800 800 800 950 950 950 1100 1100 1100 1250 1250 1250 1400 1400 1400 1560 1560 1560 1725 1725 1725 1900 2050 2050 Amps 2.9 1.7 1.5 4.2 2.4 2.1 5.5 3.2 2.8 6.7 3.9 3.3 7.9 4.6 4.0 9.2 5.3 4.6 10.4 6.0 5.2 11.7 6.7 5.8 13.0 7.5 6.5 14.4 8.3 7.2 15.8 9.9 8.5 Shipping Weights 36 lbs. (16 kg) 36 lbs. (16 kg) 36 lbs. (16 kg) 38 lbs. (17 kg) 38 lbs. (17 kg) 38 lbs. (17 kg) 42 lbs. (19 kg) 42 lbs. (19 kg) 42 lbs. (19 kg) 46 lbs. (21 kg) 46 lbs. (21 kg) 46 lbs. (21 kg) 54 lbs. (25 kg) 54 lbs. (25 kg) 54 lbs. (25 kg) 64 lbs. (29 kg) 64 lbs. (29 kg) 64 lbs. (29 kg) 74 lbs. (34 kg) 74 lbs. (34 kg) 74 lbs. (34 kg) 82 lbs. (37 kg) 82 lbs. (37 kg) 82 lbs ...