GLO-RAY ® Heated Display Cases GRCD & GRHD Series Installation & Operating Manual I & W #07.05.080.00 This manual contains important safety information concerning the maintenance, use and operation of this product. Failure to follow the instructions contained in this manual may result in serious injury. If you are unable to understand the contents of this manual, please bring it to the attention of your supervisor. Do not operate this equipment unless you have read and understood the contents of this manual. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio daño. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. No opere este equipo al menos que haya leído y comprendido el contenido de este manual. CONTENTS Important Owner Information..................................i Introduction.................................................................i Important Safety Instructions ..................................1 Model Descriptions ....................................................3 All GRCD Models....................................................3 All GRHD Models ...................................................4 Specifications..............................................................5 Electrical Rating Chart-GRCD Models ...............5 Electrical Rating Chart-GRHD Models ...............7 Plug Configurations .............................................9 Dimensions-GRCD Models .................................9 Dimensions-GRHD Models ...............................10 Installation ................................................................11 All Models..........................................................11 GRCD Models....................................................11 GRHD Models ...................................................12 Location..............................................................13 Operation..................................................................14 Non-Humidified Models ....................................14 Humidified Models ............................................15 Maintenance .............................................................16 General ...............................................................16 Cleaning .............................................................16 Removing Lime & Mineral Deposits.................16 Display Light Bulb Replacement.......................17 Accessories................................................................18 Hatco Limited Warranty.........................................20 Authorized Parts Distributors.................Back Cover IMPORTANT OWNER INFORMATION Record the model number, serial number (located on the back of the unit), voltage and purchase date of your Glo-Ray® Heated Display Case in the spaces below. Please have this information available when calling Hatco for service assistance. Model No. Serial No. Voltage Date of Purchase Business Hours: 8:00 a.m. to 5:00 p.m. Central Standard Time (Summer Hours: June to September ­ 8:00 a.m. to 5:00 p.m. C.D.T. Monday through Thursday 8:00 a.m. to 2:30 p.m. C.D.T. Friday) Telephone: (800) 558-0607; (414) 671-6350 Parts & Service Fax: (800) 690-2966 (414) 671-3976 (International) Additional information can be found by visiting our web site at www.hatcocorp.com. INTRODUCTION Hatco Glo-Ray Heated Display Cases are designed to hold prepared foods for prolonged periods of time while maintaining that "just made" quality. Hatco Display Cases provide the best environment for food products by regulating the air temperature. Display models equipped with humidity control also balance the humidity level. The use of controlled heat maintains serving temperature and texture longer than conventional holding equipment. Glo-Ray Heated Display Cases keep all foods at optimum serving temperatures without affecting quality. These Glo-Ray warmers have prefocused infrared heat from above and a thermostatically controlled heated base to extend the holding times of most foods. This manual provides the installation, safety and operating instructions for the Glo-Ray Heated Form No. GRCD/HDM-0703 i Display Cases. We recommend all installation, operating and safety instructions appearing in this manual be read prior to installation or operation of your Hatco Heated Display Case. Safety instructions that appear in this and the words manual after a warning symbol WARNING or CAUTION printed in bold face are very WARNING means there is the possibility important. of serious injury or death to yourself or others. CAUTION means there is the possibility of minor or moderate injury. CAUTION without the symbol signifies the possibility of equipment or property damage only. Your Hatco Glo-Ray Heated Display Case is a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance and optimum performance. Every unit is thoroughly inspected and tested prior to shipment. IMPORTANT SAFETY INSTRUCTIONS IMPORTANT! Read the following important safety instructions to avoid personal injury or death, and to avoid damage to the equipment or property. WARNINGS To avoid any injury, turn the power switch OFF, unplug the unit from the power source and allow to cool before performing any maintenance. Plug unit into a properly grounded electrical outlet of the correct voltage, size and plug configuration. If the plug and receptacle do not match, contact a qualified electrician to determine the proper voltage and size and install the proper electrical outlet. Only light bulbs which meet or exceed N.S.F standards, specifically designed for food holding areas must be used. Breakage of light bulbs not specifically coated could result in personal injury and/or food contamination. Unit is not waterproof. To avoid electrical shock or personal injury, DO NOT submerge in water. Do not operate if it has been submerged in water. To avoid electrical shock or personal injury, do not steam clean or use excessive water on the unit. To prevent any injury or damage to the unit do not pull unit by power cord. To prevent any injury, discontinue use if power cord is frayed or worn. To prevent any injury, do not place food directly on glass or stainless steel surfaces. Food product must be wrapped or boxed. To avoid any injury, on GRCD-PDG and GRCDH-PDG series units do not allow liquids to spill onto the heated glass shelf. To avoid any injury, on GRCD-PDG and GRCDH-PDG series units do not clean heated glass shelf when unit is energized or hot. CAUTIONS Some exterior surfaces on the unit will get hot. Use caution when touching these areas to avoid injury. For safe and proper operation, the unit must be located a reasonable distance from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur. To prevent any injury or damage locate the unit at the proper counter height, in an area that is convenient for use. The location should be level to prevent the unit or its contents from accidentally falling, and strong enough to support the weight of the unit and food displayed. The unit must be transported in an upright position. If laid on its side, all glass surfaces, pans rails and skirts must be secured with tape, and water must be removed from humidified units. The National Sanitation Foundation (NSF) requires units over 36" (914 mm) in length or weighing more than 80 lbs. (36 kg) to be either sealed or raised on the installation surface. If this unit cannot be sealed at the point of use, 4" (102 mm) legs are included to allow for proper cleaning access below unit. Unit is not weatherproof. For safe and proper operation locate the unit indoors where the ambient air temperature is constant and is a minimum of 70°F (21°C). To avoid any injury on GRCD-PDG and GRCDH-PDG series units do not come in contact with the heated glass shelf while unit is in operation. 1 Form No. GRCD/HDM-0703 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT! Read the following important safety instructions to avoid personal injury or death, and to avoid damage to the equipment or property. WARNINGS If service is required on this unit, contact your Authorized Hatco Service Agent, or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966 or International fax 414-671-3976. This product has no "user" serviceable parts. To avoid damage to the unit or injury to personnel, use only Authorized Hatco Service Agents and Genuine Hatco Parts when service is required. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. It is essential to use Hatco Replacement Parts when repairing Hatco equipment. Failure to use Hatco Replacement Parts may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. CAUTIONS Do not lay unit on the side with the control panel or the front of a curved glass unit, damage to unit could occur. To avoid damage to glass do not remove rubber shipping tabs or tape from glass until legs have been installed. Use only non-abrasive cleaners. Abrasive cleaners could scratch the finish of your Glo-Ray Heated Display Case, marring its appearance and making it susceptible to dirt accumulation. Do not allow the glass shelf to overheat on GRCD-PDG and GRCDH-PDG series units. Overheating may cause the food containers to melt or soften. Do not use food pans, ceramic dishes, or abrasive materials on heated glass shelves. Food pans, ceramic dishes, and abrasive materials may scratch the glass shelf marring its appearance and making it susceptible to dirt accumulation. It is recommended that glass shelves be used for food products contained in disposable paper or plastic containers or wrapping. Form No. GRCD/HDM-0703 2 MODEL DESCRIPTIONS ALL GRCD MODELS All GRCD models are constructed of stainless steel and aluminum with a tempered curved front glass panel and glass sides. The display cases feature a specially designed thermostatically controlled heated base, infrared upper heating elements, incandescent lights, 4" (102 mm) appliance legs, and a cord and plug set. GRCD-1P (Single Tier) The GRCD-1P is designed to hold up to one standard full size food pan. The unit has one hinged door. GRCD-1PD (Dual Tier) The GRCD-1PD is designed to hold up to one half size or two 1/3 size standard food pans on the top stainless steel shelf, and one standard full size food pan on the bottom. The unit has one hinged door. Figure 1. Glo-Ray Model GRCD-2PD Shown GRCD-2P (Single Tier) The GRCD-2P is designed to hold up to two standard full size food pans. The unit has two sliding rear doors. GRCD-2PD (Dual Tier) The GRCD-2PD is designed to hold up to one full size plus a 1/3 size standard food pan on the top stainless steel shelf, and two standard full size food pans on the bottom. The unit has two sliding rear doors. GRCD-2PDG (Dual Tier) The GRCD-2PDG features an upper heated glass shelf designed to hold hot wrapped or boxed food and a lower heated base that holds two standard full size food pans. The unit has two sliding rear doors. Figure 2. Glo-Ray Model GRCDH-2PD Shown GRCDH SERIES (Humidified) The GRCDH Models (Humidified) are similar to the GRCD Models (Non-Humidified) listed above but come equipped with a thermostatically-controlled, adjustable humidity system. A 3 quart (2.8 liter) capacity heated water trough in the base provides humidity to extend food holding time up to four hours. NOTE: GRCD models cannot be converted to GRCDH models. GRCD-3P (Single Tier) The GRCD-3P is designed to hold three standard full size food pans. The unit has two sliding rear doors. GRCD-3PD (Dual Tier) The GRCD-3PD is designed to hold up to two full size standard food pans on the top stainless steel shelf and three standard food pans on the bottom. The unit has two sliding rear doors. GRCD-3PDG (Dual Tier) The GRCD-3PDG features an upper heated glass shelf designed to hold hot wrapped or boxed food and a lower heated base that holds three standard full size food pans. The unit has two sliding rear doors. 3 Form No. GRCD/HDM-0703 MODEL DESCRIPTIONS ALL GRHD MODELS All GRHD models are constructed of stainless steel and aluminum with sliding doors on the back side, and full view tempered glass sides. The display cases feature a thermostatically controlled heated base, infrared upper heating elements, incandescent lights, 4" (102 mm) appliance legs, and a cord and plug set. GRHD-2P (Single Tier) The GRHD-2P is designed to hold up to two standard, full size food pans. GRHD-2PD (Dual Tier) The GRHD ...