1 Trademarks & Copyright Windows 95/98/ME and Windows NT/2000/XP are registered trademarks of Microsoft Corp. All other brands and product names are trademarks of their respective companies. No part of this publication may be reproduced in any form or by any means or used to make any derivative (such as translation, transformation or adaptation) without the express written consent of the manufacturer as stipulated by the United States Copyright Act of 1976. FCC Certifications This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Shielded interface cables must be used in order to comply with emission limits. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. All trademarks and brand names are the property of their respective proprietors. Specifications are subject to change without prior notification. HAWKING LIMITED WARRANTY Hawking Technology guarantees that every Net-VisionTM HNC720G Wireless G Remote-Motion CCD Network Camera is free from physical defects in material and workmanship under normal use for (1) year from the date of purchase. If the product proves defective during this one-year warranty period, call Hawking Customer Service in order to obtain a Return Authorization number. Warranty is for repair or replacement only. Hawking Technology does not issue any refunds. BE SURE TO HAVE YOUR PROOF OF PURCHASE. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. When returning a product, mark the Return Authorization number clearly on the outside of the package and include your original proof of purchase. IN NO EVENT SHALL HAWKING TECHNOLOGY'S LIABILTY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION. Hawking Technology makes no warranty or representation, expressed, implied or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Hawking Technology reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. Please direct all inquiries to: techsupport@hawkingtech.com. 2 Before Using This Product Package Contents Installation Hardware Installation Software Installation Initial Access to the Camera Check Network Settings Add a Password for Security How to Use This Camera Authentication Installing the Plug-in Primary User's Capabilities Main Screen with Camera View Client Settings Administrator's Capabilities Configure for Optimal Performance Opening Accounts for New Users Building a Multimedia Web Attraction Site Building a Security Application Software Revision Upgrade Definitions in Configuration System Parameters User Group Administration Network Settings (including: Wireless Configuration) Mail & FTP Audio/Video Codec Parameters Motion Detection Application Setup Camera Control UPnP and DDNS Settings Remote Controller Viewing System Parameters Factory Default 5 6 7 9 12 12 13 14 15 15 18 20 20 21 22 24 26 27 28 29 30 32 34 36 37 39 40 42 42 43 3 Appendix A. Troubleshooting B. Frequently Asked Questions (FAQ) C. URL Commands for the Network Camera D. How to View Your Camera via the Internet E. Technical Specifications 44 45 47 58 64 4 The network camera is not only a high performance web-equipped camera, but also a flexible surveillance system. Therefore, please ensure that the operation of such devices is legal in your area before installing this unit for surveillance. (Please note that in some instances, surveillance devices may be prohibited by law in your country.) It is important that you carefully check the contents of the package against the "Package Contents" section of this user's manual after opening the package. Please read and follow the chapter titled, "Installation", to reduce any problems during use and prevent damage caused by abnormal usage. The HNC720G is a network device and those who have a basic understanding of networks and network devices should find this device to be easy to install, use, and manage. If a system error occurs and the device does not recover as a result of configuration, please refer to the "Troubleshooting" section of this manual to ensure the proper operation of this device. The HNC720G has been designed to incorporate various applications for video sharing, general security/surveillance, demonstration purposes, etc. You can maximize the potential of this network camera by familiarizing yourself with the "How to Use This Camera" section of this manual and by understanding the various functions and parameters of this device, which are described within. For creative and professional developers, the section titled "URL Commands for the Network Camera" will be a helpful reference guide to customizing existing homepages or integrating with existing web servers. Those paragraphs preceded by a result in serious hazards. symbol should be read carefully and fully understood. Ignoring warnings may 5 Unpack and Inspect Open the package and carefully remove all items. The complete HNC720G package consists of: One Net-VisionTM HNC720G Wireless G Remote-Motion CCD Network Camera One CD with software and installation utilities One quick installation guide One DC power adapter Two wireless antennas One camera stand One remote controller One A/V cable Please check to make sure that the unit was not damaged during shipping and that no items are missing. If you encounter a problem, please contact your dealer. Please read this manual thoroughly, and follow the installation and operation procedures contained within. 6 Hardware Installation Please verify that your product package contains all the accessories listed in the "Package Contents" section on the previous page. Depending on the user's application, an Ethernet cable may be needed. The Ethernet cable should meet the specifications of UTP Category 5 and not exceed 100 meters in length. Connect the power adapter jack to the Network Camera before plugging it into the power socket. This will reduce the risk of accidental electric shock. Upon powering up, the device runs through a self-test procedure and the front LEDs will blink between green and red a few times. If the self-test passes, the LEDs will shut off and the Network Camera will be on stand-by and ready for software installation. If the self-test fails, the red LED will blink several times. Refer to Appendix A for troubleshooting. The Network Camera will first attempt to detect an Ethernet connection. If it does not find an Ethernet connection, the Network Camera will attempt to detect a Wireless LAN connection. During the search and connection process to the wireless access point or station, the Network Camera's red LED will flash every second. Until the Network Camera connects to another wireless device, the red LED will remain lit. When operating in either network mode (wired or wireless), the green LED will flash every second as a "heartbeat" to indicate that the device is in use. Ethernet Installation Make sure the Ethernet cable is firmly connected to your router's switch ports, a standalone switch, or a hub. After plugging in the power adapter, if the LED becomes steady green following the initial self-test, go to the next section, titled "Software installation". If a wired Ethernet connection is not available, the Network Camera will switch to wireless LAN mode. Wireless LAN Installation If wired Ethernet connection is not available while the power is on or if you simply prefer a wireless connection, the Network Camera will search for access points with the SSID "default". If an access point is found, the camera LED will turn green as it waits for installation. If the network camera is unable to find any such wireless device with the "default" settings, you will first need to install the Network Camera using a wired Ethernet connection before proceeding with the wireless LAN configuration. (You can configure the Network Camera onto your wireless LAN in the "Network" page within the "Configuration" section of the camera's webpage.) 7 The Network Camera provides a general I/O terminal block with one digital input and one relay switch for device control. Pin 1 and Pin 2 can be connected to an external sensor device and the state of voltage can be monitored from the initial state 'LOW'. The relay switches Pin 3 and Pin 4 can be used to turn on or off an external device. Consult with the dealer of the peripheral devices for correct installation. 1 2 3 4 DI+ DISW_COMMON SW_NOPEN INPUT (Max. 50mA, 12VDC) INPUT (Initial state of DI is Low) OUTPUT (open from SW_OPEN at initial state) OUTPUT (Max. 1A, 24VDC or 0.5A, 125VAC) 8 Software Installation In this manual, "User" refers to anyone who has access to the network camera, and "Administrator" refers to anyone who has access rights to configure the network camera and grant user access to it. At the end of the hardware installation, the Administrator must insert the CD included with the package into the CD-ROM drive of the PC. An auto-run program will appear (see below). If an auto-run window does not appear, go to the root directory of the software CD and click on "autorun.exe". Run the IP Setup program (see below) to locate the newly installed network camera. You will first need to install the Network Camera using a wired Ethernet connection before proceeding with the wireless LAN configuration. Refer to the "Network Settings" section in the "Definitions in Configurations" chapter to learn how to configure the wireless network settings. On the packaging of the product, beneath the UPC code, as well as on the label that appears on the product, you will find a sequence of four letters. Most Hawking network cameras with the sequence "HVVT" that are on standby awaiting software installation will be located by the IP Setup program. (Hawking network cameras with other four-letter sequences can be located by installer programs that correspond to their respective sequences.) Therefore, there may be several entries shown in the window. Administrators can differentiate between the network cameras by MAC Address (also listed as "Series Number") and click on entries with the "Assigned" field labeled "No" to perform software installation. The serial number is printed on the labels of the package as well as on the label on the network camera body. 9 Click on IP Setup to execute the installation program. The IP Setup program will search for similar cameras on your local area network. A "similar" camera will have the same "HVVT" code at the beginning of its serial number. (The serial number is different from the series number/MAC address.) After completing the search, the main IP Setup window will appear. The IP Setup program should have returned an IP address for your network camera (under the "Current IP Address" heading) that is consistent with your existing LAN settings. The IP address will likely have been found by the DHCP server. (A DHCP server provides IP addresses to client devices on the same network.) If there is no DHCP server, the camera will try to find a free IP address (this takes from 15 second to 3 minutes, depending on the LAN status). After an IP address is assigned to the camera, the "Acti ...