Error hp fax 1020 Answering Machine (TAM) Answer 1 2 3 4 5 Scan & Fax Resolution 6 7 Mode TAM/ FAX/ Record Erase Replay Messages Play FAX ABC TEL TEL Skip DEF 8 9 10 Contrast 1 GHI 2 JKL 3 MNO Cancel Menu Enter 4 PQRS 5 TUV 6 WXYZ Options/Volume 7 Symbols Stop Start/Copy 8 9 Space Flash Speed Dial Caller ID List * 0 # Mute Speaker Phone Redial/Pause MIC hp fax 1020 series FAX/COPY ENU PHONE/M User Guide Copyright © 2001­2002 Hewlett-Packard Company All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company. Publication number: C8580-90106 (Rev. B) Second edition: April 2002 Printed in South Korea, China, or the European Union Safety Information WARNING To prevent fire or shock hazard, do not expose this product to any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. WARNING: Potential Shock Hazard · Read and understand all instructions in the Setup Poster. · Use only a grounded outlet when connecting the HP Fax to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. · Telephone lines can develop hazardous voltages. To avoid electrical shock, do not touch the contacts on the end of the cord, or any of the sockets on the HP Fax. Replace damaged cords immediately. · Never install telephone wiring during a lightening storm. · Observe all warnings and instructions marked on the product. · Unplug this product from wall outlets and telephone jacks before cleaning. · Do not install or use this product near water or when you are wet. · Install the product securely on a stable surface. · Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. · If the product does not operate normally, see the Troubleshooting section of this user guide. · No operator-serviceable parts inside. Refer servicing to qualified service personnel. · Use in a well ventilated area. Notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company. Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and program material which it describes. Note: Regulatory information can be found in the Specification section. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. · Governmental paper or documents · Passports · Immigration papers · Selective service papers · Identification badges, cards or insignias · Governmental stamps: · Postage stamps · Food stamps · Checks or drafts drawn on Governmental agencies · Paper currency, traveler's checks, or money orders · Certificates of deposit · Copyrighted works Quick Start Follow these instructions to quickly use your HP Fax 1020 Series. Later chapters include more detailed instructions. · · · · · · · · /RDGLQJ SDSHU . . . . . . . . . . . . . 6HWWLQJ WKH SDSHU VL]H . . . . . . . 6HQGLQJ D ID[ . . . . . . . . . . . . . 5HFHLYLQJ D ID[ . . . . . . . . . . . . 0DNLQJ D FRS\ . . . . . . . . . . . . 0DNLQJ WHOHSKRQH FDOOV . . . . . . 5HFHLYLQJ WHOHSKRQH FDOOV . . . . 8VLQJ WKH DQVZHULQJ PDFKLQH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page Q-2 . page Q-3 page Q-4 . page Q-5 . page Q-6 . page Q-6 . page Q-7 . page Q-8 Q-1 hp fax 1020 series Loading paper To load paper follow these instructions. 1 Pull the paper tray cover forward. 2 Fan, neatly stack, then insert up to 100 sheets of paper. media guides If necessary, VTXHH]H and move the media guides until they touch the paper. a b 3 Squeeze and move the right media guide until it is set to the correct paper size: LTR/LGL or A4. Squeeze and move the left media guide until it is touching the edge of the paper. Push the paper tray cover back into place. Q-2 Quick Start Setting the paper size The fax machine can print on three paper sizes: Letter, A4, and Legal. Letter or A4 will be the default paper size, depending on the country setting. Tip! If your faxes are being clipped in width or length, verify that the correct country is selected under the Country and Language menu option. See "Changing the Country and Language" on page 55. To change to a different paper size: Cancel Menu Enter Options/Volume 1 2 3 4 5 6 7 Press Menu. 1:Fax Functions will display. Press 4. 4:Basic Setup will display. Press Enter. 1:Date & Time will display. Press 7. 7:Paper Size will display. Press Enter. The default paper size for your country will display. Use the arrow buttons ( ) to scroll to the new paper size and press Enter. The options are Letter, A4, and Legal. Press Cancel repeatedly to exit the menu. Q-3 hp fax 1020 series Loading documents to fax or copy You can load up to 20 pages in the document feeder. Load the documents face down (printed side toward the machine). Adjust guides to document width. Sending a fax You can send a fax in one of two ways: · · The standard method scans and sends each page. The Scan & Fax button scans all of the pages before starting to send. This is very useful for multiple page faxes so that you can ensure all the pages are scanned properly before dialing. Standard faxing 1 2 Place the document (up to 20 pages) to be sent face down in the document tray. Dial the number by using one of these methods: · · · Entering the number and pressing Start/Copy. Pressing a One Touch button. Pressing the Speed Dial button, entering a speed dial code and pressing Start/Copy. See "Using Speed Dialing and Broadcasting" on page 17. Note: One touch buttons and speed dial codes must have been previously programmed. Q-4 Quick Start Scan & Fax 1 2 3 Place the document to be sent face down in the document tray. Press Scan & Fax. Dial the number by using one of these methods: · · · Entering the number and pressing Start/Copy. Pressing a One Touch button. Pressing the Speed Dial button, entering a speed dial code and pressing Start/Copy. See "Using Speed Dialing and Broadcasting" on page 17. Note: One touch buttons and speed dial codes must have been previously programmed. Receiving a fax How faxes are received depends on how the Answer Mode is set. TEL Answer Mode If the Answer Mode is set to TEL, you must manually receive faxes. 1 2 3 Answer the telephone. If you hear fax tones, press the Start/Copy button. Once you hear fax tones from both machines (this may take several seconds), you may hang up the telephone. FAX or TAM/FAX Answer Mode If the Answer Mode is set to FAX or TAM/FAX, the fax machine will answer the telephone, automatically detect fax tones, and receive a fax. Tip! If you answer the telephone and hear fax tones, press the Start/Copy button to receive the fax. Q-5 hp fax 1020 series Making a copy To make a copy, follow these instructions: 1 2 3 4 Place the document to be copied face down in the document tray. Press Start/Copy. If you want more than one copy, use the number pad to enter the number of copies. Press Start/Copy. Tip! For fewer than 10 copies, you must enter the leading 0; for example, for 3 copies, enter 03. Making telephone calls 1 2 Pick up the handset or press Speaker Phone. Dial the number by using one of these methods: · · · Entering the number. Pressing a One Touch button. Pressing the Speed Dial button, entering a speed dial code, and pressing Start/Copy. Note: One touch buttons and speed dial codes must have been previously programmed. See "Using Speed Dialing and Broadcasting" on page 17. Q-6 Quick Start Receiving telephone calls When the telephone rings, pick up the handset or press the Speaker Phone button. hp fax 1020 Answering Machine (TAM) Record Skip Erase Replay Messages Play Cancel Menu Enter Options/Volume Speed Dial Speaker Phone Mute Speaker Phone Redial/Pause Mute Redial/Pause MIC NU PHONE/ME Tip! To hang up the speaker phone, simply press the Speaker Phone button again. Important: If the fax is already printing and you hear fax tones when you answer the telephone, just press Start/Copy to receive the fax. The new fax will print after the previous fax has finished printing. If the telephone continues to ring after you lift the handset, the fax is busy. To answer the telephone, halt the current activity by pressing the Stop or Cancel button. Q-7 hp fax 1020 series Using the answering machine hp fax 1020 Answering Machine (TAM) Record Skip Erase Replay Messages Play Answering Machine (TAM) Record Skip Enter Erase Replay Messages Play Cancel Menu Options/Volume Speed Dial Mute Speaker Phone Redial/Pause MIC NU PHONE/ME 1 Press the Record button twice. Tip! In Canada, Latin America, and the U.S. only: for the best sound quality, use the handset to record your OGM instead of the speakerphone. Lift the handset after you have pressed the Record button once, then press Record again to begin recording your OGM. You must wait until after you have pressed Record to pick up the handset. 2 Record your outgoing message (OGM) and press Record to end the recording. Note: For best fax reception make your OGM as short as possible; however, it must be at least 2 seconds long. 3 4 Press the Answer Mode button on the front panel until TAM/FAX is lit. To play received messages, press the Play button. Tip! To change your OGM, simply re-record it. Tip! If you pick up an extension phone while the HP Fax is playing the OGM or recording a message, pressing * then # on the extension phone will turn off the answering machine. Q-8 Table of Contents 7KH )URQW 3DQHO DQG 0HQXV The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . The Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the menus . . . . . . . . . . . . . . . . . . . Entering dates, times, text, and telephone numbers .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .1 .3 .4 .5 6HWWLQJ 8S WR 5HFHLYH )D[HV Setting the Answer Mode . . . . . . . . . . . . . . Setting the TAM/FAX Ring . . . . . . . . . . . . . . Setting the FAX Ring . . . . . . . . . . . . . . . . . . Using Answer Pattern (Distinctive Ring Pattern) . Example . . . . . . . . . . . . . . . . . . . . . . . Setting the answer pattern . . . . . . . . . . . Silent Detect . . . . . . . . . . . . . . . . . . . . . . . Using an External Answering Machine . . . . . . Using Caller ID--U.S. and Canada only . . . . Turning on Caller ID . . . . . . . . . . . . . . . Printing a list of calls . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . . .8 . . .8 . .10 . .12 . .12 . .13 . .14 . .15 . .15 . .15 . .16 8VLQJ 6SHHG 'LDOLQJ DQG %URDGFDVWLQJ Setting up Speed Dials and One Touch Buttons. . . . . . . . . . . . . . . Programming speed dials . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing a Programmed Number . . . . . . . . . . . . . . . . . . . . . . . . . Dialing with One-Touch buttons . . . . . . . . . . . . . . . . . . . . . . . Dialing with Speed Dial codes . . . . . . . . . . . . . . . . . . . . . . . Sending a Fax to Several People . . . . . . . . . . . . . . . . . . . . . . . . Creating the broadcast list . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a broadcast fax . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing the Speed Dial or Broadcast List . . . . . . . . . . . . . . . . . . . . . . . .17 . . . .18 . . . .19 . . . .20 . . . .20 . . . .20 . . . .20 . . . .22 . . . .23 . . . .24 i hp fax 1020 series Printing the speed dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printing the broadcast list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Recording Outgoing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 To record the outgoing message . . . . . . . . . . . . . . . . . . . . . . . . . . 26 To ...