User manual HP 155

© Copyright Hewlett-Packard Company 1998 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Publication number: C5370-90000 First edition: February 1998 Printed in U.S.A. Notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the HewlettPackard Company. Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The HewlettPackard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in Chapter 9 of this User's Guide. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias Governmental stamps: - Postage stamps - Food stamps Checks or drafts drawn or Governmental agencies Paper currency, traveler's checks, or money orders Certificates of deposit Copyrighted works Owner's Information Please complete the following for future reference. HP Color Copier Model _________ Serial Number: Date of Purchase: Place of Purchase: Address: Phone Number: Service Contract Number: Date of Contract Expiration: Safety Symbols ! If present, this symbol is placed on the copier where it is necessary for you to refer to the manual in order to understand a hazard. If present, this symbol is placed on the copier within the area where hazardous voltage is present. Only trained service persons should perform work in this area. If present, this symbol is placed on the copier within the area where electrostatic discharge (ESD) may occur. ESD can damage the copier's electronic components. Avoid touching electronic components or circuit paths. Use proper grounding devices when circuits are open to outside areas. contents Chapter 1 -- Welcome! About Your Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Chapter 2 -- Setting Up Your New HP Color Copier Copier Location and Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Step 1 -- Unpack Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Step 2 -- Attach the Front Panel Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Step 3 -- Unlock Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Step 4 -- Load Paper Into Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Step 5 -- Insert the Color and Black Print Cartridges . . . . . . . . . . . . . . . . . . . . . . 2-6 Step 6 -- Connect the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Step 7 -- Set the Front Panel Language and Default Paper Size . . . . . . . . . . . . . . 2-9 Step 8 -- Align Your Black and Color Print Cartridges . . . . . . . . . . . . . . . . . . . . 2-10 Step 9 -- Test the Copier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Chapter 3 -- Copying How to Make Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Controlling How Copies Will Look. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Number of Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Copy Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Reduce/Enlarge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Lighter/Darker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Color Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 TE (Text Enhancement) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 ELC (Enhance Light Colors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Changing Other Front Panel Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Front Panel Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Copy Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Set Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Clear/Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Using the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Chapter 4 -- All About Paper Paper Choices When Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copy Paper in the Input Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Right Paper Type Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tips on Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Considerations When Using Transparency Film . . . . . . . . . . . . . . . . . . . . 4-1 4-2 4-3 4-3 4-4 iii HP Color Copier User's Guide Automatic Document Feeder Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 How to Order Quality HP Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Chapter 5 -- Troubleshooting How to Clear a Paper Jam in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 How to Clear a Paper Jam in the Automatic Document Feeder . . . . . . . . . . . . . . . 5-2 How to Use the Self Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Blank page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Some colors faded, distorted, or missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Placement on the page wrong or edges cut off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Auto Fit, Clone, or Poster not working properly . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Copies too vivid or bright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 No copies coming out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Copies taking too long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Paper wrinkled and very wet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Copies faded or colors dull . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Copy streaked, smeared, or with white horizontal lines . . . . . . . . . . . . . . . . . . . . 5-10 Black bar in margins on copy (Models 145 and 155 only). . . . . . . . . . . . . . . . . . 5-10 Copies crooked on page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Miscellaneous problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Chapter 6 -- HP Support Services On-Line Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 HP Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Calling in the U.S. and Canada During Warranty . . . . . . . . . . . . . . . . . . . . . . 6-2 Calling in the U.S. and Canada Post Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Chapter 7 -- Maintaining Your HP Color Copier Cleaning the Exterior Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aligning Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Self Test Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 7-1 7-2 7-2 7-3 Chapter 8 -- Hewlett-Packard Limited Warranty Extent of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Express Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Warranty Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Returning Your HP Color Copier for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 iv Contents Prepare your HP Color Copier for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 8-5 Chapter 9 -- Technical Information Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Ordering Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4 HP Color Copier User's Guide v vi Contents Welcome! 1 HP Color Copier 140 and 150 Welcome to your new Hewlett-Packard Color Copier! And welcome to this User's Guide, which will help you set up and use your Color Copier. HP Color Copier 145 and 155 (with automatic document feeder) HP Color Copier User's Guide 1-1 About Your Copier With your HP Color Copier, you can produce high-quality color and black and white copies on letter- (8.5 x 11 in.) and A4(210 x 297 mm, the European standard) sized paper. You can print on a variety of paper types, including plain paper, premium inkjet paper, photo paper, transparency film, and iron-on transfers. You can enlarge or reduce the size of the copies you make, from 25% to 400% of the image's original size, and use special sizing features to help you create business cards, brochures, name badges--even posters. And, if you purchased Model 145 or 155, you will be able to load up to 25 originals in the automatic document feeder. About This Guide This Guide explains how to unpack and set up your Color Copier. It also explains how to make copies and use each of the product's special features to full advantage. This Guide also provides troubleshooting information to help you resolve common copying problems and explains how to maintain your HP Color Copier. Conventions Used Throughout this Guide, we use special conventions to help you quickly identify information: boldface CAUTION Bold typeface identifies a specific button name or command you need to enter. The Caution label calls attention to an operating procedure, practice, or the like, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the product. Do not proceed beyond a Caution label until you fully understand and have met the indicated conditions. The Note label precedes information you need to know before you continue reading or performing a procedure. Information enclosed in quotation marks identifies the exact message that appears on the front panel display. The Tip label precedes helpful hints and recommendations. The Warning label calls attention to a procedure, practice, or the like, which, if not correctly performed or adhered to, could result in personal injury. Do not proceed beyond a Warning label until you fully understand and have met the indicated conditions. NOTE "quotation marks" TIP WARNING 1-2 Welcome! Setting Up Your New HP Color Copier 2 This chapter presents recommendations for placement of your HP Color Copier and presents the nine simple steps for unpacking and setting up your copier. Be sure to perform the steps in the order listed. Copier Location and Environment Use only within normal office temperature and humidity ranges. The recommended range is 59o­95oF (15o­35oC) and 20%­80% humidity ranges. Avoid direct sunlight or locations where a quick change in temperature might cause condensation inside the machine. Make sure the location is well ventilated. Dust, gases, or fumes (such as ammonia or paint thinner) can damage the machine. Choose a site that is level, flat, and stable. The copier will vibrate and needs to be on a sturdy surface. Be sure a grounded outlet is nearby and easily accessible. HP Color Copier User's Guide 2-1 Step 1 -- Unpack Your HP Color Copier 1 2 Remove the cardboard tray containing the accessory items. Rest the box on its side and pull out your HP Color Copier. 3 Remove the packing material and the orange packing tape from the outside of the copier. TIP Save the packing materials in case you ever need to move or ship your HP Color Copier. 4 Remove the two yellow/orange plastic inserts from the print tray by pulling up and toward the center of the copier. 2-2 Setting Up Your New HP Color Copier 5 Verify that the following items are included with your HP Color Copier: a b c d e front-panel overlay (has text on it) one black and one color print cartridge User's Guide power cord (appropriate for your location) Help card If any of the items are missing or damaged, contact the dealer from whom you purchased your HP Color Copier. e d c b a Step 2 -- Attach the Front Panel Overlay 1 2 Align the front panel overlay with the front panel buttons. Push straight down firmly on both ends and the middle to snap the overlay into place. HP Color Copier User's Guide 2-3 Step 3 -- Unlock Your HP Color Copier The scanner lock is under the front panel. Unlock the scanner by twisting the green knob under the front panel toward the back of your HP Color Copier, until it stops. The knob only turns one way. NOTE Leave the scanner unlocked unless you need to move your HP Color Copier. Locking the scanner protects it during moving. Refer to "Prepare your HP Color Copier for Shipment" on page 8-5 for locking instructions. 2-4 Setting Up Your New HP Color Copier Step 4 -- Load Paper Into Your HP Color Copier 1 Remove the yellow/orange shipping inserts from the paper tray, if you have not already done so. 2 3 NOTE Slide the paper width and length adjusters to their outermost positions. Insert a stack of up to 150 sheets of paper into the bottom (IN) tray, print side down, until it stops. The output tray can hold a maximum of 50 sheets. If you making more than 50 copies, remove the excess copies from the output tray. If you do not, the excess copies may either fall off the tray or cause a paper jam. 4 Slide the paper width and length adjusters in until they stop at the edges of the paper. See "Paper Choices When Copying" on page 4-1 for tips on loading specific paper types. HP Color Copier User's Guide 2-5 Step 5 -- Insert the Color and Black Print Cartridges 1 Lift the document cover, open the print cartridge access cover, and remove the yellow/orange shipping insert from the inside of the cartridge cradles. TIP Keep and store the shipping insert and other packing materials in case you ever need to move or ship your copier. If your copier has an automatic document feeder, use the print cartridge access cover to prop open the document cover while you insert the print cartridges. NOTE 2 Lift up both print cartridge latches. 2-6 Setting Up Your New HP Color Copier 3 Remove the color print cartridge (the thicker one, part number C1823A) from its package and, being careful to touch only the black plastic, gently remove both the green pull tab and blue tape covering the nozzles. tri-color print cartridge, part number C1823A black print cartridge, part number C51645A CAUTION Be careful not to touch the gold-colored contacts. 4 Push the color print cartridge firmly down into the cradle on the left, and close the cartridge latch. 5 6 NOTE Repeat steps 3 and 4 to install the black print cartridge (part number 51645A) into the cradle on the right. Close the print cartridge access cover. Both print cartridges must be correctly installed (with the green tab and blue tape removed) for your HP Color Copier to work. HP Color Copier User's Guide 2-7 Step 6 -- Connect the Power Cord The HP Color Copier comes with a power cord for the country to which it is shipped. If the plug on your power cord does not look familiar, contact your dealer or local HP Sales and Support Office. See "HP Customer Support" on page 6-2 for more information. WARNING Power is present in the product even if the white button is off. To completely shut off power, you must disconnect the power cord. To avoid electric shock, be sure to use the power cord with a properly grounded outlet. Choose an outlet that is easy for everyone to access, in case there is an emergency and you need to shut off power to the HP Color Copier. 1 Plug the power cord into the back of your HP Color Copier, and plug the other end into a grounded outlet. 2 Turn on the HP Color Copier by pressing the white button in the lower right front corner. 2-8 Setting Up Your New HP Color Copier Step 7 -- Set the Front Panel Language and Default Paper Size The front panel initially displays English as the default language and assumes letter-sized paper (8.5 x 11 in.) as the default paper size. To change the default language and associated paper size, perform the following steps. 1 2 3 While holding down the Select/Resume button, press the Color Intensity button. Release both buttons. The current language is displayed. Press the Plus (+) and Minus (­) buttons to scroll through the list of available languages until the language you want is highlighted. The following languages are available: English, Español, Deutsch, Français, Italiano, Nederlands, Dansk, Norsk, Portugués, Svenska, and Suomi. 4 Press the Select/Resume button to select the highlighted language. After you select a language, you will be prompted to select letter (8.5 x 11 in.) or A4 (210 x 297 mm) as the default paper size. 5 6 Press the Plus (+) or Minus (­) buttons to toggle between letter and A4. Press the Select/Resume button to choose the highlighted paper size. HP Color Copier User's Guide 2-9 Step 8 -- Align Your Black and Color Print Cartridges Before you start using your HP Color Copier, you need to align the black and color print cartridges to ensure the best copy quality. When you turn on your HP Color Copier for the first time, you will see the message "Initializing," followed by the message "Press Resume to Align Cartridges" on the front panel display. 1 Press the Select/Resume button. The copier prints a page with two sets of paired lines on it. A set of numbered, horizontal lines appears at the top of the page, and a set of vertical lines, each with a unique letter, appears at the bottom of the page. The mid-range number for horizontal alignment appears on the front panel display. 2 3 Look closely at the set of horizontal bars, and determine which set of black and color lines is aligned the best. Select the number that represents the best horizontal alignment pattern on the front panel display, and press Select/Resume. If necessary, use the Plus (+) and Minus (­) buttons on the front panel to change the number on the display. The mid-range number for vertical alignment appears on the front panel display. 2-10 Setting Up Your New HP Color Copier 4 5 Now look closely at the set of vertical bars, and determine which set lines up the best. Select the letter that represents the best vertical alignment on the page, and press Select/Resume. If necessary, use the Plus (+) and Minus (­) buttons on the front panel to change the letter on the display. 6 7 8 The HP Color Copier then prints another page to confirm that the print cartridges are correctly aligned. Match the alignment in Sample 2 to the alignment in Sample 1. If the lines are straight, continue with Step 9 of the setup procedure. If the lines are not straight, you will need to repeat the Align Cartridges procedure. To do this, press the Menu button until the message "Align Cartridges" is displayed, press Select/Resume, and then repeat steps 2-4. HP Color Copier User's Guide 2-11 Step 9 -- Test the Copier Use the copier's built-in Self Test to verify that the copier is operating properly. The Self Test Page lists current front panel settings and, if you are using Model 145 or 155, tells whether the automatic document feeder is attached properly. 1 2 3 Make sure the Best, Normal, or Fast light is on and not blinking. Press the Menu button until the message "Self Test Page" appears in the panel display. Press the Select/Resume button. The test-page printout has a set of lines which should appear unbroken, and colored bars which should appear solid. The intensity of the colors will vary, depending on the type of paper you are using (that is, plain paper, HP Premium InkJet Paper, and so on). For more information, see "How to Clear a Paper Jam in the Automatic Document Feeder" on page 5-2. 4 To verify proper functioning of your copier, make a copy of the Self Test Page. Congratulations! You have finished setting up your HP Color Copier. Now you are ready to start using it. 2-12 Setting Up Your New HP Color Copier Copying 3 This chapter explains how to make copies and how to use the special copying features of the HP Color Copier. It also explains how to use other features on the copier front panel and special considerations of the automatic document feeder (Models 145 and 155 only). How to Make Copies 1 If it is not already on, turn on the HP Color Copier by pressing the white button on the lower right front corner of the product. NOTE The scanner light remains on for approximately 12 hours after you turn on the HP Color Copier or make the first copy of the day. This keeps the bulb warm for optimal copying performance. The light uses very little power. After 12 hours, the Copier turns off the scanner bulb to save energy, and displays a "Power Save On" message. When you are ready to start copying again, just press any button on the front panel. HP Color Copier User's Guide 3-1 2 Manually (on the copy glass): Lift the document cover, place the original face down on the glass along the two green borders, and close the document cover. Put the long edge of your original along the longer green border. NOTE Be sure to place all originals, including small photographs, in the corner along the two green borders. Some features of the HP Color Copier look for items specifically in that corner. Using the automatic document feeder (Model 145 or 155 only): Load the original(s) with the printed-side facing back in the document feeder, with the top of the document to the right. Adjust the page guide to the length of the original(s). When the originals are in place, the phrase "Document Loaded" appears on the display. NOTE Refer to "Automatic Document Feeder Requirements" on page 4-4 for information on the types of paper you can use in the document feeder. 3-2 Copying 3 If you are making more than one copy, press the Plus (+) button or the Number of Copies button followed by the Plus (+) button until the appropriate number is displayed on the front panel. Adjust the way your copy will look using the Copy Quality, Reduce/Enlarge, Lighter/Darker, and Color Intensity buttons. See "Controlling How Copies Will Look" later in this chapter for details. Start copying: 4 5 Press the Black button to make a black and white copy. Press the Color button to make a color copy. Controlling How Copies Will Look You can change default copy settings to produce copies that look the way you want them to. NOTE There is a small margin around the edge of paper that the HP Color Copier cannot copy onto. See "Copy Margins" on page 9-1 for more information. This section explains how to use the following settings and options: Number of copies Copy quality Reduce/enlarge features Paper types Lighter/darker Color intensity Text enhancement (TE) Enhance light colors (ELC) Copy paper size Set defaults NOTE The copy settings are reset to their default settings two minutes after each copy job is complete. TIP If you consistently use front panel settings other than the default, consider establishing those settings as your new "defaults." See "Set Defaults" on page 3-9 for more information. HP Color Copier User's Guide 3-3 Number of Copies You can specify the number of copies to make in either of two ways: When "1 copy" is displayed on the front panel, press the Plus (+) button. Press the Number of Copies button, then press the Plus (+) button. Copy Quality The Copy Quality button changes the speed and quality of the copies you make. You can choose from the following three copy settings: Best produces the highest copy quality for all paper and eliminates the banding (striping) effect that sometimes occurs in solid areas. The Best setting copies more slowly than the Normal setting. Normal delivers high-quality output and is the recommended setting for most of your copying. Normal is the default copy quality setting for most paper types, and is faster than Best. Fast copies faster than the Normal setting, and the text is of comparable quality. Using Fast also cuts down on the frequency of replacing your print cartridges because it uses less ink. To change the Copy Quality setting, press the Copy Quality button, the small button directly beneath the three quality settings (Best, Normal, Fast), until the light next to the copy quality setting you want to use is lit. Reduce/Enlarge Options Using the HP Color Copier's digital Reduce/Enlarge features, you can quickly and easily reduce or enlarge images to the exact size you want. NOTE Some Reduce/Enlarge features let you specify the exact percent reduction or enlargement you want to use. The Minus/Plus (­ +) signs next to the feature name let you know that this option is available. Press the Minus (­) or Plus (+) button once to change the percentage by 1. Hold down the Minus (­) or Plus (+) button to change the percentage in increments of 5. Normal 100% makes a copy that is the same size as your original. Entire 91% reduces your copy to ensure that all the edges are copied. 3-4 Copying Auto Fit pre-scans the original to determine where its edges are. Auto Fit then reduces or enlarges the original to fit on the paper you are copying onto. When enlarging, Auto Fit increases the size of the copy to the largest size that will fit on the page without distorting the image, and centers the image on the page. NOTE Use Auto Fit or Entire 91% to slightly reduce your original and ensure that you copy the entire page. Entire 91% is a faster solution, because it uses a fixed percentage to make the copy--no pre-scan is needed to calculate the size of the original. Auto Fit is an easy solution--the Auto Fit feature calculates the reduction percentage for you. Custom 100% (­ +) lets you specify (using the plus or minus buttons) the exact reduction or enlargement percentage to use. You can specify any percentage between 25% and 400%. Poster 400% (­ +) determines how to divide up the original image and enlarge each part to end up with an image that is up to 400% larger than your original. You can specify a different percent total enlargement using the Minus (­) or Plus (+) buttons. A poster may be created using up to 25 sheets of paper (5 sheets wide by 5 sheets long). For example, you can use Poster to create posters of your work to hang in your office or store. Use HP Premium Photo Paper for a glossy, near-photo-quality look. NOTE There is a minimum 1/4-inch overlap on all pages of the poster. This ensures that key elements on the page do not get cut off, and makes it easy for you to paste the pages together. Clone 100% (­ +) fits as many copies of the original as will fit on one sheet of the paper you are using. You can specify a reduction or enlargement using the Minus (­) or Plus (+) buttons. For example, you can use Clone to make extra copies of special photographs for family and friends. For glossy, near-photo-quality copies, use HP Premium Photo Paper. HP Color Copier User's Guide 3-5 Mirror 100% (­ +) reverses the image of your original and makes a copy based on the percent reduction/enlargement you specify. You can use Mirror to copy favorite photos or images onto HP Iron-On T-Shirt Transfers. Then iron the image to make custom t-shirts, banners, and flags. You can also use Mirror to copy presentation materials onto HP Premium Transparency Film. Then, when you flip each film over to make your presentation, you can write on it and erase, without worrying about smearing the ink. NOTE When you select Iron-On as the paper type, the HP Color Copier automatically selects Mirror as the Reduce/Enlarge setting. To change Reduce/Enlarge settings: 1 2 3 Press the Reduce/Enlarge button repeatedly, until the setting you want is displayed. If the feature you are using allows, press the Plus (+) or Minus (­) button to change the reduce/enlarge percentage. Press the Select/Resume button to select the new reduce/enlarge setting, or press the Clear/Stop button to cancel. Paper Types The Paper Type you select affects how the HP Color Copier makes copies. It is important that you select the appropriate Paper Type setting for the kind of paper you are copying onto. Review the table on page 4-2 for more information. To change Paper Type: 1 2 Press the Paper Type button repeatedly to scroll through the list of available paper types. When the paper type you are using is listed, press Select/Resume to choose it. Lighter/Darker Use the Lighter/Darker button to adjust the lightness and darkness of the copies you make. 3-6 Copying To make copies Lighter or Darker: 1 2 Press the Lighter/Darker button. The range of lightness/darkness values appears on a scale on the display. To make your copy darker, press the Plus (+) button. The dot moves to the right. To make your copy lighter, press the Minus (­) button. The dot moves to the left. 3 Press Select/Resume to confirm your selection. Color Intensity Use the Color Intensity feature to make the colors on your copy more vivid or more subtle. To change Color Intensity: 1 2 Press the Color Intensity button. The range of color intensity values appears on a scale on the display. To produce copies with more intense or vivid colors, press the Plus (+) button. The dot moves to the right on the scale. To produce copies with paler, more subtle colors, press the Minus (­) button. The dot moves to the left on the scale. 3 Press Select/Resume to choose the new color intensity setting. TE (Text Enhancement) TE sharpens the edges of black text. It is turned on by default and should, in most situations, be left on. However, turn TE off if: Large, black typefaces look splotchy (not smooth). Horizontal grainy or white bands in light- to medium-gray areas. Thin, colored objects or lines contain black sections. NOTE TE is automatically turned off when Photo Paper is selected. HP Color Copier User's Guide 3-7 To turn TE On/Off: 1 2 3 Press the Menu button until "TE" appears on the front panel display. Press the Plus (+) and Minus (­) buttons to switch between (off) and z (on). Press Select/Resume to confirm your selection. ELC (Enhance Light Colors) Use the Enhance Light Colors (ELC) setting to enhance light-color backgrounds in documents, such as maps, photos, and invoices, so the background is included on the copy. The ELC feature improves the appearance of very pale colors. Turn on ELC if pale colors are copying as white. To change the ELC setting: 1 2 3 Press the Menu button repeatedly until ELC appears on the front panel display. Press the Plus (+) and Minus (­) buttons to switch between (off) and z (on). Press the Select/Resume button to confirm the change. Changing Other Front Panel Settings This section explains how to use the following settings and options: Front panel language Copy paper size Set defaults Factory defaults Clear/Stop Front Panel Language You established the Front Panel Language when you first set up your HP Color Copier. To switch to a different language, follow these steps. 1 While holding down the Select/Resume button, press the Color Intensity button, then release both buttons. The current setting for default language is displayed. 3-8 Copying 2 Press the Plus (+) or Minus (­) button to scroll through the available languages until the language you need appears. The following languages are available: English, Español, Deutsch, Français, Italiano, Nederlands, Dansk, Norsk, Portugués, Svenska, and Suomi. 3 Press Select/Resume to choose the displayed language. Copy Paper Size With your HP Color Copier, you can copy on either Letter(8.5 x 11 inches) or A4- (210 x 297 mm) sized paper. To change Copy Paper Size: 1 2 3 4 Press the Menu button repeatedly until you see "Copy Paper Size" on the front panel display. Press Select/Resume to view the current default paper size. Press the Plus (+) or Minus (­) button to toggle between the two paper sizes. Press Select/Resume when you see the paper size you want. Set Defaults If you consistently use settings on the front panel other than the default, you can establish those setting as your new default. NOTE The default setting is always indicated by a solid dot. You can change default settings for all your front panel options. To establish new defaults, first set all options the way you want them to be. Then use the Set Defaults feature to save all the settings. Here is an example using Auto Fit. 1 2 Press the Reduce/Enlarge button repeatedly until "Auto Fit" is displayed. Press Select/Resume. (This step changes your regular Reduce/Enlarge setting from Normal 100% to Auto Fit.) HP Color Copier User's Guide 3-9 3 4 Press the Menu button until "Set Defaults" appears on the front panel display. Press the Select/Resume button. The message "Current settings saved as defaults" is displayed. (This step saves the new setting--Auto Fit--as your default.) Factory Defaults You can return all the control panel settings to their factory defaults at one time. To return to Factory Defaults: 1 2 Press the Menu button repeatedly until you see "Factory Defaults" on the front panel display. Press Select/Resume. The message "Returned to factory defaults" appears on the front panel display. Clear/Stop Use the Clear/Stop button to cancel copy settings you have specified or to stop copying. When you press the Clear/Stop button to cancel copy settings, they are reset to default settings. When you press the Clear/Stop button to stop copying, the phrase "Copy Cancelled" appears on the front panel display. After a few seconds, the copier cancels the job. 3-10 Copying Using the Automatic Document Feeder (ADF) With the automatic document feeder (Models 145 and 155 only), you can feed up to 25 originals at a time. You can use etter-sized or A4-sized originals in the feeder. Here are some other tips: Always feed your originals with the printed-side facing back in the document feeder, and the top of the document to the right. Do not mix paper types or sizes in the ADF. Load only originals printed on 16-24 lb. paper in the document feeder. Originals on lighter or heavier paper will not feed correctly and may jam in the copier. To prevent paper jams, use the ADF with plain paper or HP Premium Inkjet paper only. Do not use photo paper, transparency film, photos, labels, or envelopes in the document feeder. When you make more than one copy using the document feeder, you will need to collate the sets manually. For instructions on how to clear an automatic document feeder paper jam, see page 5-2. HP Color Copier User's Guide 3-11 3-12 Copying All About Paper 4 This chapter explains the paper types you can use when copying. It also presents some tips on loading paper and transparency film, and sets forth paper requirements for originals used in the automatic document feeder. For a current list of HP copier papers, visit our website: http://www.hp.com/go/copiers/paper Paper Choices When Copying The HP Color Copier is designed to copy onto a variety of paper types and weights. Be sure that all paper is free of rips, dust, wrinkles, and curled or bent edges. For best results, use HP papers. HP Premium InkJet papers ensure the maximum color brilliance. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color printing, with no show-through. It is ideal for newsletters, reports, proposals, and flyers. HP Premium Transparency Film is designed to make your color presentations vivid and even more impressive. This film is easy to use and easy to handle and dries quickly without smudging. HP Premium Heavyweight Inkjet paper is matte-coated on both sides for double-sided copying. It is the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. HP Color Copier User's Guide 4-1 HP Photo Paper is a high-quality, glossy-finish, photo-based inkjet paper. It looks and feels like a photograph and can be mounted under glass or in an album. HP Photo paper dries rapidly and resists fingerprints and smudges. HP Iron-On T-Shirt Transfers can be used to transfer your designs or photos onto t-shirts, sweatshirts, and fabric crafts. Use the ordering information on page 9-4 for paper sizes, types, and part numbers. NOTE See page 4-4 for automatic document feeder paper requirements. Copy Paper in the Input Tray Recommended Use 16­ to 36­lb (60­ to 135­g/m2) copier paper or letterhead HP Premium InkJet Paper HP Premium Photo Paper HP Bright White Inkjet Paper HP Premium Transparency Film Letter- or A4- size paper HP Premium Heavyweight Inkjet paper HP Iron-On T-Shirt Transfers Not Recommended Paper heavier than 36 lb (90 g/m2) or lighter than 16 lb (60 g/m2) Paper with cutouts or perforations Photo paper other than HP Premium Photo Envelopes Transparency film other than HP Premium Any size paper other than letter or A4 Heavyweight paper other than HP Premium Multiple-part forms or label stock 4-2 All About Paper Using the Right Paper Type Option The Paper Type option you select determines how the HP Color Copier prints on the paper you are using. Each time you load a different type of paper in the paper tray or document feeder, be sure to set the corresponding Paper Type option on the front panel. For this Kind of Paper Copier paper or letterhead HP Bright White Inkjet Paper HP Premium Transparency Film HP Deluxe Photo Paper HP Premium Photo Paper HP Premium InkJet Paper HP Premium Heavyweight InkJet Paper HP Iron-On T-Shirt Transfers Select this Paper Type Plain Paper Plain Paper Transparency Photo Paper Photo Paper Premium InkJet Premium Inkjet Iron-On Tips on Loading Paper in the Paper Tray All paper: Load the print-side down with the letterhead (or top of page) going into the tray first. Be sure paper is loaded fully forward in the lower tray. HP Premium InkJet Paper: Locate the gray arrow on the nonprinting side of the paper and insert the paper with the arrow side up. HP Premium Photo Paper: Load the shiny side facing down. Always load at least 5-10 sheets in the paper tray. You can place the photo paper sheets on top of plain paper in the paper tray. HP Premium Transparency Film: Insert the film so that the white transparency strip, with arrows and the HP logo, is on top and going into the tray first. HP Iron-On T-Shirt Transfers: For best results, manually feed one sheet at a time, with the unprinted side facing down. Flatten the transfer sheet completely before using; do not load curled sheets. To prevent curling, keep transfer sheets sealed until just before printing. HP Color Copier User's Guide 4-3 Special Considerations When Using Transparency Film Load a maximum of 80 transparency sheets at a time. Be sure to specify "Transparency" as the Paper Type setting. Ink dries slower on film. Be sure to allow enough time for the ink to dry before using the transparency. If you are copying from a transparency (that is, your original is printed on transparency film), place a blank piece of paper over the transparency on the copier glass. NOTE We recommending using only HP Premium Transparency Film when copying on transparencies. Other transparency film can jam in the copier. Automatic Document Feeder Requirements Load a maximum of 25 originals in the automatic document feeder at a time. Use only originals printed on plain paper (white and colored), letterhead, and HP Premium Inkjet Paper in the 16­24 lb (60­90 g/m2) range in the automatic document feeder. Always insert originals with the printed-side facing back in the feeder and the top of the paper to the right. Do not start copying until the "Document loaded" message appears on the front panel display and you see the Copy Quality lights flash. NOTE Do not load photos, paper sizes other than letter or A4, photo paper, transparency film, labels, or envelopes in the automatic document feeder. Doing so may cause a paper jam. How to Order Quality HP Papers You can order your copier supplies from any local, authorized HP dealer. See page 9-4 for more information. 4-4 All About Paper Troubleshooting 5 This chapter presents procedures for resolving paper jams in the paper tray and automatic document feeder (Models 145 and 155 only). It also includes lists common copying problems and their solutions. How to Clear a Paper Jam in the Paper Tray The message "Paper Jam" appears on the display when paper cannot feed from the paper tray properly. To resolve this problem: 1 Press and hold down the Select/Resume button. When you do this, the paper rollers in the HP Color Copier move forward to help eject the jammed paper. 2 3 4 If this does not work, press and hold down Select/Resume again. The paper rollers move in reverse. If the paper is still jammed, repeat steps 1 and 2 to move the paper rollers forward and backward. Gently remove the paper. HP Color Copier User's Guide 5-1 5 If all else fails, remove the paper tray by pinching together the two levers under the paper tray. Pull the tray toward you, and gently remove the jammed paper. Then slide the paper tray back into the copier. Turn the copier off, then on again to continue copying. 6 If paper has jammed in the copier, but no message is displayed, press and hold down the Select/Resume button, then the Paper Type button. Then follow the directions above. How to Clear a Paper Jam in the Automatic Document Feeder 1 2 3 4 Rotate the automatic document feeder back to expose the paper jam. Gently remove the paper. Rotate the automatic document feeder back. Press Select/Resume to continue. How to Use the Self Test Page The Self Test Page lets you know whether the copier is operating properly. It lists current, default front panel settings and, if you are using Model 145 or 155, tells whether the automatic document feeder is attached properly. You can also use it to check print alignment. To print a Self Test Page: 1 2 Press the Menu button until the message "Self Test Page" appears in the panel display. Press the Select/Resume button. The test-page printout has a set of lines which should appear unbroken, and colored bars which should appear solid. The intensity of the colors will vary, depending on the type of paper you are using (that is, plain paper, HP Premium InkJet Paper, and so on). 5-2 Troubleshooting 3 Check to make sure the margins are aligned and not skewed. a b c Fold the Self Test Page in half carefully so that the "A" and the "C" along the left margin line up. Line up the equal signs (=). Verify that the vertical line next to the "A" appears between the two vertical lines next to the "C" (does not have to be centered). 4 If the alignment is satisfactory, the copier mechanism is working properly. If the alignment is not satisfactory, see Troubleshooting information on page 5-11. 5 If the Troubleshooting help does not resolve the problem, contact HP Customer Support. See "HP Customer Support" on page 6-2. HP Color Copier User's Guide 5-3 Front Panel Messages Message Power Save On What You Should Do The front panel displays this message when the OfficeJet Pro has not been used for 12 hours or more. Press any button on the front panel or load originals in the automatic document feeder. Close the print cartridge door. To clear the paper jam, press and hold the Select/Resume button. The paper should eject. If this does not work, refer to the procedures on page 5-1. If only one or two sheets of paper are in the paper tray, the copier might not pick up the paper properly, causing a jam in the copier. Remove the papers that are jammed, and add more paper to the paper tray. Refer to "How to Clear a Paper Jam in the Automatic Document Feeder" on page 5-2. You will see this message when you try to start a new copy job before the first job is complete, or you try to change front panel settings while a copy job is in progress. Wait until the first copy job is complete before trying to start another. If the paper tray is empty, load paper in the paper tray, and press Select/Resume. If the paper is not inserted correctly, adjust the paper, then press Select/Resume. Remove the original from the copier glass, then press the Select/Resume on the front panel to continue. One of the print cartridges is either incorrectly installed, the wrong type, or defective. Remove the print cartridge (black or tri-color), and then replace it in the carriage stall. Make sure to remove the tape from the print cartridge, and close the latch securely. A print cartridge is missing. Insert the missing cartridge. The wrong black cartridge is installed. Remove it, and replace it with the correct cartridge, part number 51645A. Door Open. Close cartridge door. Paper Jam. Press and hold Resume to eject paper. ADF Paper Jam. Busy. Can't start another copy job. Out of Paper. Replace paper then press Resume. Remove original from the document glass. Remove and check (black or color) cartridge No Cartridge. Insert (black or color) cartridge. Remove and check black cartridge. Verify Part Number: 51645A 5-4 Troubleshooting Front Panel Messages (Continued) Message Remove and check color cartridge. Verify Part Number: C1823A Unlock scanner. What You Should Do The wrong tri-color cartridge is installed. Remove it, and replace it with the correct cartridge, part number C1823A. The scanner is locked. Turn off the HP Color Copier. The scanner lock is located beneath the front panel on the right side. Unlock the scanner by twisting the green knob under the front panel toward the back of your HP Color Copier, until it stops. (The lever only turns one way.) Unblock the carriage, and turn power off then on again. The scanner bulb is becoming too dim to work properly. Turn power off, then on again. If the message continues and the light flickers or does not come on, your HP Color Copier needs to be serviced. See page 8-4 for more information. A system error has occurred that you cannot resolve yourself. Turn power off, then on again. If this message appears repeatedly, or remains on the display, call HP Customer Support for help (see page 6-2). Replace the print cartridge. Cartridge carriage blocked. Scanner bulb failing. Turn Power off then on again. Additional cleaning will be ineffective. Replace cartridge. . Blank page Possible Causes The original was placed print-side up on the glass or printed side facing forward in the document feeder. Protective tape is still on the print cartridge. Solutions Turn the original over. Be sure the page you are copying is placed print-side down on the glass and against the green borders. If you are using an automatic document feeder, be sure to place the original with the printed side facing back in the document feeder. Each new print cartridge is packaged with protective plastic tape covering the ink nozzles. Remove the print cartridge from its cradle and, being careful to touch only the black plastic, gently remove any tape covering the nozzles. Then insert the print cartridge back in its cradle.