hp digital copier printer 410 printing guide © Copyright Hewlett-Packard Company 2003 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Portions Copyright © 1989-2002 Palomar Software Inc. The HP Digital Copier Printer 410 includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com Copyright © 1999-2001 Apple Computer, Inc. Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Publication number: Q1645-90109 First edition: January 2003 Printed in U.S.A. or Germany Windows , Windows NT , Windows ME®, Windows XP®, and Windows 2000® are U.S.-registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. ® ® Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in the "Technical Information" section of the HP Digital Copier Printer 410 Reference Guide. safety information Warning! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. WARNING: potential shock hazard 1 2 Read and understand all instructions in the setup poster. Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. If the product does not operate normally, see the online Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel. 3 It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. · Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias · Governmental stamps: - Postage stamps - Food stamps · Checks or drafts drawn on Governmental agencies · Paper currency, traveler's checks, or money orders · Certificates of deposit · Copyrighted works 4 5 6 7 8 notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company. 9 10 Use in a well-ventilated area. contents 1 set up printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 about this guide. . . . . . . . . . . . . . . . . . . . . . . . . . install your hp digital copier printer software . . . . . . uninstall and reinstall software . . . . . . . . . . . . . . . . open the printer properties dialog box . . . . . . . . . . open the toolbox . . . . . . . . . . . . . . . . . . . . . . . . . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... .... .... .... .... .... . . . . . 1 1 5 5 6 2 load paper and envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . load postcards or hagaki cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . load photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . tips for loading other types of paper. . . . . . . . . . . . . . . . . . . . . . . . . set the paper type and size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 10 10 11 11 12 13 13 15 18 21 25 26 28 3 use printing features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 make the hp digital copier printer the default printer . . . . . . . . . . . . . . change print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . use the quality tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . use the layout tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . use the features tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . use the color tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . use the hp toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . stop a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 troubleshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 hp digital copier troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . 29 printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 hp digital copier printer error messages . . . . . . . . . . . . . . . . . . . . . . 36 5 technical information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . print specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . print margin specifications. . . . . . . . . . . . . . . . . . . . . . physical specifications . . . . . . . . . . . . . . . . . . . . . . . . power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . environmental specifications . . . . . . . . . . . . . . . . . . . . additional specifications . . . . . . . . . . . . . . . . . . . . . . . ... ... ... ... ... ... ... ... ... ... ... ... ... ... .... .... .... .... .... .... .... 37 38 39 40 40 40 40 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 iii contents iv hp digital copier printer 410 1 set up printing about this guide This HP Digital Copier Printer 410 Printing Guide contains the information you need to connect your new HP Digital Copier Printer to a computer rather than using the unit as a stand-alone copier. This connected option allows you to use your unit as a copier/printer with a wide range of settings and print functions. Before you use this guide, be sure to thoroughly read and understand the HP Digital Copier Printer 410 Reference Guide, which contains information that you need to know about your copier/printer before installing the software. install your hp digital copier printer software Your HP Digital Copier Printer comes with a universal serial bus (USB) cable you can use to connect your copier/printer to a computer running Windows 98, 98SE, Me, 2000, or XP. This USB connection turns your stand-alone copier into a copier/printer that lets you print from your computer. before you install the software Connecting to your HP Digital Copier Printer with the USB cable is very simple. 1 Before connecting your copier/printer with the USB cable, follow the instructions on the HP Digital Copier Printer 410 Setup Poster that came with the copier/printer, and make a test copy. Close all virus protection programs and other software running on your computer. With your copier/printer powered on, connect your copier/printer to your computer by plugging in the USB cable. 2 3 what works Plugging into the USB port on your computer Plugging into a powered hub that is connected to the USB port on your computer what does not work Plugging into the USB port located on the keyboard Plugging into a non-powered USB hub Tip: The ends of the USB cable are not identical. One end will fit into your computer or hub and the other end will only fit into the HP Digital Copier Printer. 1 chapter 1 4 The Add New Hardware Wizard appears. Depending on your operating system, proceed with either install on Windows 98, 98SE, Me, or 2000 on page 2, or install on Windows XP on page 3. install on Windows 98, 98SE, Me, or 2000 After you perform steps 1 through 4 in before you install the software on page 1, the Add New Hardware Wizard dialog box appears. Note: The Wizard may identify the HP Digital Copier Printer 410 by name, or it may identify the device as "Unknown." This does not affect the success of the installation. 1 2 3 Insert the CD that came with your copier/printer into your computer's CD-ROM drive. Click Next in the Add New Hardware Wizard dialog box. Select the option to have Windows search your computer for the correct print driver, and then click Next. Depending on your operating system, this is either Search for the best driver for your device or Search for a suitable driver for my device. Select CD-ROM drive, and then click Next. Windows asks you to wait while it searches for files. When the appropriate .inf file is located, click Next to start the installation. For Windows 98, 98SE, and Me, this is hpf4100b.inf. For Windows 2000, this is hpf4100p.inf. hp digital copier printer 410 4 5 2 set up printing Wait while Windows copies additional files. This may take a few minutes. Caution! The installation is not complete until the HP Digital Copier Printer 410 icon appears in the lower-right corner of your computer screen. This may take several minutes. During this time, the computer may not appear to be working. However, the installation will fail if you try to use the copier/printer or turn it off before the installation is complete. 6 Click Finish. You are now ready to print from your computer to your HP Digital Copier Printer. install on Windows XP After you perform steps 1 through 4 in before you install the software on page 1, the following Found New Hardware Wizard dialog box appears. Note: Windows XP incorrectly identifies the HP Digital Copier Printer 410 as "Hewlett-Packardhp digital copier 410." This does not affect the success of the installation. 1 2 Insert the CD that came with your copier/printer into your computer's CD-ROM drive. Select Install the software automatically, and then click Next. Windows searches for the correct files. A list of acceptable print drivers for the HP Digital Copier Printer 410 appears. Select the first hpf4100p.inf file from this list (this is the .inf file at the top level of your CD-ROM drive), and then click Next to start the installation. Caution! It may take several minutes for Windows XP to install the software. During this time, the computer may not appear to be working. However, do not interrupt the installation process. 4 Click Finish. Wait while Windows copies additional files. This may take a few minutes. The installation is finished when one of the following occur: ­ A taskbar message lets you know that the copier/printer is ready. ­ A new printer icon appears in the lower-right corner of your screen. 3 3 printing guide chapter 1 You are now ready to print from your computer to your HP Digital Copier Printer. add a printer If you choose not to install the HP Digital Copier Printer software on your computer with the New Hardware Wizard when you first connect the copier/ printer to your computer, you can install it later with the Add a Printer utility. 1 Depending on the operating system you are using, use one of the following paths to open the Add Printer Wizard: ­ From the Windows Start menu, select Settings, Printers, and then double-click Add Printer. ­ For Windows XP, navigate from the Start menu to Printers and Faxes, and then click Add a printer. Click Next. Select to install a local printer, and then click Next. ­ If you select Automatically detect and install my Plug and Play printer, Windows opens the Add New Hardware wizard. See install on Windows 98, 98SE, Me, or 2000 on page 2 or install on Windows XP on page 3 for more information. ­ If you do not select Automatically detect and install my Plug and Play printer, continue to step 4. Click Use the following port, select the port where you connected your copier/printer, and then click Next. Click Have Disk. The Install from Disk dialog box appears. Insert the CD that came with your copier/printer into your computer's CD-ROM drive. Select your computer's CD-ROM drive from the drop-down menu, and then click OK. Windows ...