HP Compaq 6715b and 6715s Notebook PC and HP Compaq 6710b and 6710s Notebook PC Maintenance and Service Guide © Copyright 2007 Hewlett-Packard Development Company, L.P. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: April 2007 First Edition: March 2007 Document Part Number: 443119-002 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). ENWW iii iv Safety warning notice ENWW Table of contents 1 Product description 2 External component identification Top components .................................................................................................................... 11 Buttons, switches, and fingerprint reader .................................................................... 11 Keys ...................................................................................................................... 13 Lights ..................................................................................................................... 14 TouchPad ............................................................................................................... 15 Front components ................................................................................................................... 16 Left-side components ............................................................................................................... 17 Rear components ................................................................................................................... 18 Right-side components ............................................................................................................ 19 Bottom components ................................................................................................................ 20 3 Illustrated parts catalog Serial number location ............................................................................................................ 21 Computer major components ................................................................................................... 22 Plastics Kit ............................................................................................................................. 30 Cable Kit .............................................................................................................................. 31 Mass storage devices ............................................................................................................. 32 Miscellaneous parts ................................................................................................................ 33 Sequential part number listing .................................................................................................. 34 4 Removal and replacement procedures Preliminary replacement requirements ....................................................................................... 41 Tools required ......................................................................................................... 41 Service considerations ............................................................................................. 41 Plastic parts ............................................................................................. 41 Cables and connectors ............................................................................. 42 Drive handling ......................................................................................... 42 Grounding guidelines .............................................................................................. 43 Electrostatic discharge damage .................................................................. 43 Packaging and transporting guidelines ........................................ 44 Workstation guidelines .............................................................. 44 Equipment guidelines ................................................................. 45 Unknown user password .......................................................................................... 46 Component replacement procedures ........................................................................................ 47 Serial number ......................................................................................................... 47 ENWW v Battery ................................................................................................................... 48 SIM ....................................................................................................................... 49 Display inverter ....................................................................................................... 50 Hard drive ............................................................................................................. 52 Computer feet ......................................................................................................... 54 Bluetooth module .................................................................................................... 54 Expansion memory module ....................................................................................... 56 WLAN module ........................................................................................................ 58 Optical drive .......................................................................................................... 62 Keyboard ............................................................................................................... 64 Internal memory module ........................................................................................... 66 RTC battery ............................................................................................................ 67 WWAN module ..................................................................................................... 68 Switch cover ........................................................................................................... 70 Fan ....................................................................................................................... 71 Heat sink ............................................................................................................... 72 Processor ............................................................................................................... 74 Display assembly .................................................................................................... 76 Top cover ............................................................................................................... 81 Speaker assembly ................................................................................................... 85 USB/Media Card Reader board ............................................................................... 86 System board ......................................................................................................... 88 PC Card/audio board assembly ............................................................................... 91 Modem module ...................................................................................................... 92 SIM slot board ........................................................................................................ 94 5 Computer Setup Starting Computer Setup ......................................................................................................... 97 Using Computer Setup ............................................................................................................ 98 Navigating and selecting in Computer Setup .............................................................. 98 Restoring factory settings in Computer Setup ............................................................... 98 Computer Setup menus ........................................................................................................... 99 File menu ............................................................................................................... 99 Security menu ....................................................................................................... 100 Diagnostics menu .................................................................................................. 100 System Configuration menu .................................................................................... 101 6 Specifications Computer specifications ........................................................................................................ 103 15.4-inch, WSXGA display specifications ............................................................................... 104 15.4-inch, WXGA display specifications ................................................................................. 105 Hard drive specifications ...................................................................................................... 106 Primary 6-cell, Li-ion battery specifications ............................................................................... 107 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 108 DVD/CD-RW Combo Drive specifications ............................................................................... 109 DVD-ROM drive ................................................................................................................... 110 System DMA specifications .................................................................................................... 111 System interrupt specifications ............................................................................................... 112 System I/O address specifications .......................................................................................... 113 vi ENWW System memory map specifications ........................................................................................ 115 7 Screw listing Torx T8M2.5×7.0 screw ....................................................................................................... 117 Phillips PM2.0×5.0 captive screw .......................................................................................... 118 Phillips PM2.5×13.0 captive screw ........................................................................................ 119 Phillips PM3.0×3.0 screw ..................................................................................................... 120 Phillips PM2.5×3.0 screw ..................................................................................................... 121 Torx T8M2.5×9.0 screw ....................................................................................................... 123 Phillips PM2.0×3.0 screw ..................................................................................................... 125 Black Phillips PM2.5×8.0 captive screw .................................................................................. 126 Silver Phillips PM2.5×8.0 captive screw ................................................................................. 127 Phillips PM2.5×8.0 screw ..................................................................................................... 128 Phillips PM2.0×6.0 screw ........................................ ...