appendix A ERROR MESSAGES AND CODES Error Messages The following pages list warning messages, error codes and system error beep codes not documented elsewhere, with a brief description of the probable cause. The computer will generate only those codes applicable to the actual system configuration and installed options. Common Power-On Messages Table A-1 lists the error messages that may occur when the system is powered-on or reset. Table A-1 Power-On Messages Message 163 - Time and date not set (Two very short beeps) RESUME = "F1" key Beeps 2S 2VS None Probable Cause Invalid time or date Power-on successful Any failure Error Messages and Codes A-1 Initialization Diagnostic Messages Table A-2 lists error messages that may occur as part of the Power-On Self-Test (POST). Table A-2 Power-On Self-Test (POST) Messages Message No visible message No visible message 101 - I/O ROM error 101 - ROM error 102 - System Board Failure 102 - System or Memory Board Failure 162 - System Options Error 162 - System Options Not Set (Run SETUP) 163 - Time and Date Not Set 164 - Memory Size Error 170 - Expansion Device not Responding (Run SETUP) 176 - Slot with No Readable ID (Run SETUP) 177 - SETUP Not Complete (Run SETUP) 178 - Processor SETUP Invalid (Run SETUP) XXOOOY ZZ 201 - Memory Error XXOOOY ZZ 203 - Memory Error 205 - Cache Memory Failure Z 205 - Memory Failure 206 - Secondary Cache Controller Failure 207 - Invalid Memory Configuration Z 209 - NCA RAM Error 211 - Memory Failure 301 - Keyboard Error 301 - Keyboard Error or Test Fixture Installed 302 - System Unit Security Lock is Locked - Unlock System Unit Security Lock 303 - Keyboard Controller Error 304 - Keyboard or System Unit Error 401 - Printer Error 401 - Port 1 Address Assignment Conflict 402 - Monochrome Adapter Failure 403 - Port 3 Address Assignment Conflict Beeps 3L 2L 1L, 1S 1L, 1S None None 2S 2S 2S 2S None None None None None None None None None None None None None None 2S None None None 2S 1L, 2S 2S Probable Cause Processor Self-test Memory map failure Option ROM checksum System ROM checksum DMA or timers High-order addresses No diskette drives or mismatch in drive types System SETUP Invalid time or date in configuration memory Memory size discrepancy Expansion device not responding Slot with no readable ID SETUP not complete Processor SETUP invalid RAM failure RAM failure System board Memory board failure Cache Memory Controller Failure System memory board NCA Failure RAM Failure Keyboard failure Keyboard test fixture System locked Keyboard controller Keyboard interface Printer controller External and Internal Port assignments to Port 1 Monochrome display controller External and Internal Port Assignments to Port 1 Graphics display controller 501 - Display Adapter Failure 1L, 2S NOTES: 1. L = long beep, S = short beep 2. XX000Y ZZ = Address (XX), byte (Y), data bit (ZZ) of failed memory test Continued A-2 Error Messages and Codes Table A-2 Power-On Self-Test (POST) Messages Continued Message 601 - Diskette Drive Controller Error 602 - Diskette Drive Boot Record Error 605 - Diskette Drive Type Error 607 - Diskette Drive Controller Error 611 - Primary Diskette Drive Assignment Conflict 612 - Secondary Diskette Drive Assignment Conflict 702 - A-Coprocessor Detection Error 703 - Coprocessor Detection Error 1125 - Internal Serial Port Failure 1150 - xx Comm Port Setup Error 1151 - COM1 Address Assignment Conflict 1152 - COM2 Address Assignment Conflict 1153 - COM3 Address Assignment Conflict 1153 - COM4 Address Assignment Conflict Beeps None None 2S 2S 2S 2S 2S 2S 2S 2S 2S 2S 2S 2S Probable Cause Diskette drive controller Diskette drive does not have a valid boot record Wrong drive type used in the computer setup utility Configuration error Configuration error Configuration error Add coprocessor or configuration error Add coprocessor or configuration error Defective internal serial port Setup not correct (run SETUP) External and internal port assignments to COM1 External and internal port assignments to COM2 External and internal port assignments to COM3 External and internal port assignments to COM4 Configuration mismatch 1600 - 32-Bit System Manager Board 2S Failure 1730 - Hard Drive 0 Does Not Support 2S Configuration mismatch DMA Mode 1731 - Hard Drive 1 Does Not Support 2S Configuration mismatch DMA Mode 1740 - Hard Drive 0 Failed Set Block Mode 2S Configuration mismatch Command 1741 - Hard Drive 1 Failed Set Block Mode None Wrong drive type Command 1750 - Hard Drive 0 Failed Identify None Wrong drive type Command 1751 - Hard Drive 0 Failed Identify None Wrong drive type Command 1760 - Hard Drive 0 Does Not Support 2S Configuration mismatch Block Mode 1761 - Hard Drive 1 Does Not Support 2S Configuration mismatch Block Mode 1771 - Primary Drive Port Address 2S Internal and external hard drive controllers Assignment Conflict assigned to primary address 1772 - Secondary Disk Port Address Internal and external hard drive controllers Assignment Conflict assigned to secondary address 1780 - Hard Drive 0 Failure None Hard drive 0 not ready 1781 - Hard Drive 1 Failure 2S Hard drive 1 not ready 1782 - Hard Drive Controller Failure None Hard drive controller NOTES: 1. L = long beep, S = short beep 2. XX000Y ZZ = Address (XX), byte (Y), data bit (ZZ) of failed memory test Continued Error Messages and Codes A-3 Table A-2 Power-On Self-Test (POST) Messages Continued Message Beeps Probable Cause 1790 - Hard Drive 0 Error None Wrong drive type used in SETUP 1791 - Hard Drive 1 Error None Wrong drive type used in SETUP 1792 - Secondary Drive Controller Error None hard drive error or wrong drive type 1793 - Secondary Controller or Drive None hard drive error or wrong drive type Failure XX000Y ZZ Parity Check 2 None RAM parity failure Hard Drive Parameter Table or BIOS Error 3L Configuration or hardware failure IOCHECK Active, Slot X None Defective board in slot x Bus Master Time-Out Slot X None Defective board in slot x Audible 1S Power-On successful Audible 2S Power-On successful (RESUME = "F1" KEY) None As indicated to continue NOTES: 1. L = long beep, S = short beep 2. XX000Y ZZ = Address (XX), byte (Y), data bit (ZZ) of failed memory test A-4 Error Messages and Codes Advanced Diagnostics Error Messages The following tables list error messages that may occur during Advanced Diagnostics testing. Depending on installed options, all messages may not apply to all systems. Processor Table A-3 lists error messages that relate to the system processor or to other system board devices. Table A-3 Processor Error Messages Message 101 - 01 101 - 02 101 - 91 101 - 92 101 - 93 101 - 94 102 - 01 102 - 02 102 - 03 102 - 04 102 - 05 102 - 06 102 - 07 102 - 08 102 - 09 102 - 10 102 - 11 102 - 12 102 - 15 102 - 16 102 - 17 102 - 18 102 - 19 102 - 20 102 - 21 103 - 01 103 - 02 103 - 03 104 - 01 104 - 02 104 - 03 105 - 01 105 - 02 Probable Cause CPU test failed 32-Bit CPU test failed Multiplication test failed Multiplication test failed Multiplication test failed Multiplication test failed Numeric coprocessor initial status word incorrect Numeric coprocessor initial control word incorrect Numeric coprocessor tag word not all ones Numeric coprocessor tag word not all zeros Numeric coprocessor exchange command failed Numeric coprocessor masked exception incorrectly handled Numeric coprocessor unmasked exception incorrectly handled Numeric coprocessor wrong mask bit set in Status register Numeric coprocessor unable to store real number Numeric coprocessor real number calculation test failed Numeric coprocessor speed test failed Numeric coprocessor pattern test failed Numeric coprocessor is inoperative or socket is unoccupied Weitek coprocessor not responding Weitek coprocessor failed register transfer test Weitek coprocessor failed arithmetic operations test Weitek coprocessor failed data conversion test Weitek coprocessor failed interrupt test Weitek coprocessor failed speed test DMA page registers test failed DMA byte controller test failed DMA word controller test failed Interrupt controller master test failed Interrupt controller slave test failed Interrupt controller software RTC is inoperative Port 61 bit <6> not at zero Port 61 bit <5> not at zero Continued Error Messages and Codes A-5 Table A-3 Processor Error Messages Continued Message 105 - 03 105 - 04 105 - 05 105 - 06 105 - 07 105 - 08 105 - 09 105 - 10 105 - 11 105 - 12 105 - 13 105 - 14 106 - 01 107 - 01 108 - 02 108 - 03 109 - 01 109 - 02 109 - 03 110 - 01 110 - 02 110 - 03 111 - 01 112 - 01 112 - 02 112 - 03 112 - 04 112 - 05 112 - 06 112 - 07 112 - 08 112 - 09 112 - 10 112 - 11 112 - 12 113 - 01 114 - 01 116 - xx 199 - 00 Probable Cause Port 61 bit <3> not at zero Port 61 bit <1> not at zero Port 61 bit <0> not at zero Port 61 bit <5> not at one Port 61 bit <3> not at one Port 61 bit <1> not at one Port 61 bit <0> not at one Port 61 I/O test failed Port 61 bit <7> not at zero Port 61 bit <2> not at zero No interrupt generated by failsafe timer NMI not triggered by failsafe timer Keyboard controller self-test failed CMOS RAM test failed CMOS interrupt test failed CMOS interrupt test, CMOS not properly initialized CMOS clock load data test failed CMOS clock rollover test failed CMOS clock test, CMOS not properly initialized Programmable timer load data test failed Programmable timer dynamic test failed Program timer 2 load data test failed Refresh detect test failed Speed test Slow mode out of range Speed test Mixed mode out of range Speed test Fast mode out of range Speed test unable to enter Slow mode Speed test unable to enter Mixed mode Speed test unable to enter Fast mode Speed test system error Unable to enter Auto mode in speed test Unable to enter High mode in speed test Speed test High mode out of range Speed test Auto mode out of range Speed test Variable Speed mode inoperative Protected mode test failed Speaker test failed Way 0 read/write test failed Installed devices test failed A-6 Error Messages and Codes Memory Table A-4 lists error messages for memory-related errors. Table A-4 Memory Error Messages Message 200 - 04 200 - 05 200 - 06 200 - 07 200 - 08 201 - 01 202 - 01 202 - 02 202 - 03 203 - 01 203 - 02 203 - 03 204 - 01 204 - 02 204 - 03 204 - 04 204 - 05 205 - 01 205 - 02 205 - 03 206 - xx 210 - 01 210 - 02 210 - 03 211 - 01 211 - 02 211 - 03 Probable Cause Real memory size changed Extended memory size changed Invalid memory configuration Extended memory size changed CLIM memory size changed Memory machine ID test failed Memory system ROM checksum failed Failed RAM/ROM map test Failed RAM/ROM protect test Memory read/write test failed Error while saving block under test in read/write test Error while restoring block under test in read/write test Memory address test failed Error while saving block under test in address test Error while restoring block under test in address test A20 address test failed Page hit address test failed Walking I/O test failed Error while saving block under test in walking I/O test Error while restoring block under test in walking I/O test Increment pattern test failed Memory increment pattern test Error while saving memory in increment pattern test Error while restoring memory in increment pattern test Memory random pattern test Error while saving memory in random memory pattern test Error while restoring memory in random memory pattern test Error Messages and Codes A-7 Keyboard Table A-5 lists error messages for keyboard-related errors. Table A-5 Keyboard Error Messages Message 301 - 01 301 - 02 301 - 03 301 - 04 301 - 05 302 - 01 303 - 01 303 - 02 303 - 03 303 - 04 303 - 05 303 - 06 303 - 07 303 - 08 303 - 09 304 - 01 304 - 02 304 - 03 304 - 04 304 - 05 304 - 06 Probable Cause Keyboard short test, 8042 self-test failed Keyboard short test, interface test failed Keyboard short test, echo test failed Keyboard short test, keyboard reset failed Keyboard short test, keyboard reset failed Keyboard long test, failed Keyboard LED test, 8042 self-test failed Keyboard LED test, reset test failed Keyboard LED test, reset failed Keyboard LED test, LED command test failed Keyboard LED test, LED command test failed Keyboard LED test, LED command test failed Keyboard LED test, LED command test failed Keyboard LED test, command byte restore test failed Keyboard LED test, LEDs failed to light Keyboard repeat key test failed Unable to enter mode 3 Incorrect scan code from keyboard No Make code observed Cannot disable repeat key feature Unable to return to Normal mode A-8 Error Messages and Codes Printer Table A-6 lists error messages for printer-related errors. Table A-6 Printer Error Messages Message 401 - 01 402 - 01 402 - 02 402 - 03 402 - 04 402 - 05 402 - 06 402 - 07 402 - 08 402 - 09 402 - 10 402 - 11 402 - 12 402 - 13 402 - 14 402 - 15 402 - 16 403 - 01 498 - 00 Probable Cause Printer failed or not connected Printer Data register failed Printer Control register failed Printer Data register and ...