Connecting Your HP SureStore CD-Writer Plus Drive Windows 95 and Windows NT 4.0 R U.S.: Hewlett-Packard Company, 815 SW 14th Street Bldg. E., Loveland, CO 80537 Europe: Hewlett-Packard Nederland B.V., P.O. Box 58144, 1040 HC Amsterdam, The Netherlands C4358-90100 Rev. B Copyright 1997. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corp. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company. ii Copyright notice for Denmark: VIGTIGT! Copyright ved brug af CD-Writer 7100i/e enheder solgt i Danmark I henhold til gældende dansk lov om ophavsret er det forbudt at foretage digital kopiering af et digitalt værk. CD-RW brænderen må derfor IKKE anvendes til at kopiere en musik-CD. CD-RW brænderen må desuden kun benyttes til at kopiere et digitalt EDB-program, når en sådan kopiering tjener til at fremstille et sikkerhedseksemplar af programmet eller hvor kopiering er nødvendig, for at programmet kan anvendes efter dets formål. Hvis De selv har ophavsretten til værket, har De også retten til at foretage digital kopiering med CD-RW brænderen. Table of Contents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 . Whats in Your Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Connecting the CD-Writer drive . . . . . . . . . . . . . . . . . . . . . . . 2 . If You Have Problems... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Using the CD-Writer drive on Another Computer . . . . . . . . . . . . . . . . . .8 Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 . Identifying the CD-Writer drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Where to Go Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 If You Have Problems... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Uninstalling the Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 . Inserting a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Removing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Choosing CDs for Your HP CD-Writer drive. . . . . . . . . . . . . . . . . . . . . . 21 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 . Things to Try First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Common Symptoms and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 . Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 What Affects System Performance . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Drive Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Returning a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Before You Call Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Where to find this information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 . iii Before You Start Before you start connecting your Hewlett-Packard SureStore CD-Writer Plus rewritable CD drive, be sure that: 1. You received the entire CD-Writer package. 2. Your system meets minimum system requirements (page 32). Whats in Your Package Make sure you have the items shown below. (Keep the packaging in case you need to transport the CD-Writer drive.) Installation guide Blank Rewritable CD Software InstallationCD and Getting Started brochure Power supply HP SureStore CD-Writer Plus drive Audio cable Power cord Driver installation disk Data cable 1 Connecting the CDWriter drive CAUTION: The CD-Writer drive contains sensitive, high-precision optical equipment. Dropping or shaking the CD-Writer drive may cause damage to these sensitive components. Please be careful when handling your drive. NOTE: Refer to the manual that came with your computer if you need more information than what is provided here. WARNING: DO NOT, under any circumstances, open the external CDWriter drives case. If you suspect problems with your drive, service must be performed by a certified HP technician. See "Customer Support" on page 47. 1. Shutdown Windows and turn OFF your computer. NOTE: The CD-Writer drive can be used with laptops, desktops, and towers that meet "Minimum System Requirements" on page 32. 2 Connecting the CD-Writer drive 3 2. Connect one end of the power cord into the power supply and the other end to a wall outlet or power strip. (The power plug and outlet may look different in your country.) To CD-Writer drive power cord Green light Power supply 3. Connect the power supply to the power connector on the back of the CD-Writer drive, with the arrow on the cable facing up. To power supply (arrow up) Power connector Check that you have power to the CD-Writer drive by opening and closing the CD tray by pressing the eject button. NOTE: There is no power switch on the CD-Writer drive or power supply. The energy-efficient power supply automatically switches into power-saving mode when the drive is not in use, and may be safely left plugged in at all times. However, you may safely unplug the power supply without damage to the CD-Writer drive. 4 4. Installation Guide Locate the parallel port (printer port) connector on your computer. If you are having trouble finding the parallel port connector, your printer may already be attached to it. The CD-Writer drive can share the parallel port with your printer. Parallel ports have receptacles for 25 pins. Select an available parallel port. TIP: Your CD-Writer drive can share a parallel port with a printer. If the CD-Writer drive and your printer will share the parallel port, go to the next step. If the CD-Writer drive will not share the parallel port with your printer, proceed to step 6. Connecting the CD-Writer drive 5 5. If you have a printer cable attached to the computers parallel port, disconnect it from the computer and plug it into the CDWriter drives connector that is closest to the power cord connector. Printer connector Secure the connector by tightening the retaining screws. Printers data cable (If a printer is sharing the parallel port with the CDWriter drive.) Power cord connector CAUTION: Do not plug any device other than a printer into the CDWriter drives printer connector. NOTE: If your printer is attached to the CD-Writer drive, printing documents while using the rewritable CD drive (for example, playing audio CDs, writing to disc) will yield unpredictable results and is not a supported function. This is because the printer and CD-Writer drive are sharing the same data cable. 6 6. Installation Guide Attach the CD-Writer drives data cable to your computers 25pin parallel port connector and hand tighten the retaining screws. Attach the data cables remaining connector to the rewritable drive and secure it by tightening the retaining screws. Attach this end to the computers parallel port. Attach this end to the CDWriter drive. CD-Writer drives data cable Connecting the CD-Writer drive 7 7. Connecting the audio cable is OPTIONAL. If you do not wish to use it, go to step 10. The audio cable is used only for hearing music CDs through your computers sound system. If you do not have a sound board in your computer, you can still hear music CDs through speakers or earphones attached to the front of the CD-Writer drive. NOTE: When the CD-Writer drive records music or data, it uses the data cable, not the audio cable. 8. If you have a sound board, connect the audio cable to aLINE IN audio connector on the back of your computer. (Your sound board may be labeled differently.) Connect the other end of the audio cable to the audio connector on the back of the CD-Writer drive. 9. LINE IN connector on sound board (Your sound board may be labeled differently.) Audio connector Audio cable (optional) 10. 11. Plug in and turn ON your computer. You are now ready to Install the parallel port drivers and the application software. (See "Installing the Software" on page 11.) 8 Installation Guide If You Have Problems... After connecting your CD-Writer drive and turning on your computer, the computer should start (boot) as it normally does. If it does not, check the following items: s s s Is the computer power plugged in? Is each device plugged in and turned on? Are all cables properly plugged into the back of your computer and the CD-Writer drive? Try turning off your computer. Wait at least 20 seconds before turning it back on. s TIP: Save the original packaging materials, in case you need to transport the drive or return any items to HP. Using the CD-Writer drive on Another Computer CAUTION: The CD-Writer contains sensitive, high-precision optical equipment. Dropping or shaking the CD-Writer may cause damage to these sensitive components. Please be careful when handling your drive. You can disconnect the CD-Writer drive and move it to another computer, as long as the other computer meets the minimum requirements (see page 32). The CD-Writer drive can be used by only one computer at a time. Do not try to use the CD-Writer drive on more than one machine by attaching it to a switch box. To disconnect the CD-Writer drive: 1. In Windows NT, go to step 2. In Windows 95, click on the Connect or Disconnect external drive icon on the desktop. Select Shuttle EPAT External ATAPI Adapter , then click Disconnect . Connecting the CD-Writer drive 9 2. Unplug the CD-Writers power supply from the outlet or power strip. Power supply NOTE: There is no power switch on the CD-Writer drive or power supply. You may safely unplug the power supply without damage to the CD-Writer drive. (The power plug and outlet may look different in your country.) 3. Disconnect the data cable and audio cable (if any) from the back of the computer. Data cable 10 4. Installation Guide Disconnect the printer cable (if any) from your CD-Writer drive and reconnect it to the back of your computer (other cables not shown but still attached). You are ready to connect the CDWriter drive to another computer. 5. To connect the CD-Writer drive to another computer: 1. 2. Follow the directions for Connecting the CD-Writer drive on page 2. The first time you attach the CD-Writer drive to this computer, follow the directions for Installing the Software on page 11. Each additional time, after connecting all the cables: In Windows NT, reboot your computer. In Windows 95 , simply click on the Connect or Disconnect external drive icon on your desktop. Select Shuttle EPAT External ATAPI Adapter , then click Connect . Installing the Software After the CD-Writer drive is attached to your computer, you are ready to install the application software. NOTE: You must run the installation program. The installation program converts the files from the Software Installation CD into a usable format. 1. Insert the CD labeled Software Installation into your CD-ROM drive (not the CD-Writer drive), if you have not already done so. If your computer DOES NOT have a CD-ROM drive To get your CD-Writer started right away, insert the diskette labeled Driver Installation into your floppy drive. s s Click the Start button on the task bar, select Run. Type A:\SETUP (where A: is your floppy drives letter), and press Enter. The parallel port driver files are installed. This may take several minutes and your mouse cursor will not move. s (Windows NT only: Reboot your computer before continuing.) Now insert the CD labeled Software Installation into your new CD-Writer drive and proceed with step 2. NOTE: For information about inserting a CD into the CD-Writer drive, see "Inserting a CD" on page 20. 11 12 2. Installation Guide If the language-selection screen doesnt automatically appear, click on the Start button on the task bar, select Run, type D:\SETUP (where D: is your CD drives letter), then click onOK. The following screen appears: 3. 4. Select the desired language or leave the default. Click onNext. Click on the Install Software button on thi ...