HP CD-Writer Plus User's Guide English English Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company. 2 Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite Enhält: Klasse 1 Laser-Produkt DANGER: INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM. DANGER: RADIATIONS INVISIBLES DU LASER EN CAS D'OUVERTURE. EVITER TOUT EXPOSITION DIRECTE AU FAISCEAU. VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT DEM STRAHL AUSSETZEN. ADVARSEL: USYNLIG LASERSTRÅLING VED ÅBNING. UNDGÅ UDS/ETTELSE FOR STRÅLING. ADVARSEL: USYNLIG LASERSTRÅLING NÅR DEKSEL ÅPNES. UNNGÅ EKSPONERING FOR STRÅLEN. VARNING: OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD. STRÅLEN ÄR FARLIG. VARO! NÄKYMÄTÖN AVATTAESSA OLET ALTTIINA LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEN. 3 Table of Contents Contents of the Electronic User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation Notes Read the Installation Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Set the CD-Writer Plus as Master or Slave . . . . . . . . . . . . . . . . . . 5 How to Find the IDE Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How to Connect the IDE Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to Connect an Audio Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? . . . . . . . . 15 When Should I Use CD-RW (ReWritable) Discs? . . . . . . . . . . . . . . . . . . 15 How do I Make CDs That Can be Read on Other Computers? . . . . . . . . 16 When is the DirectCD Software Useful? . . . . . . . . . . . . . . . . . . . . . . . . . 16 How do I Make Audio CDs?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Can I Avoid Swapping Audio CDs In and Out of the Drive? . . . . . . . . . 17 Can I Use the New 80 Minute Audio CDs? . . . . . . . . . . . . . . . . . . . . . . . 17 HP Disaster Recovery Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Recovering Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Solving Installation Problems Things to Try First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Customer Support HP Customer Care Online www.hpcdwriter.com . . . . . . . . . . . . . . . . . . 33 Your Local Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 HP Customer Care by Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Before You Call HP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Returning a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 4 Contents of the Electronic User's Guide Contents of the Electronic User's Guide Additional information is available in the electronic User's Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Plus, Information, and select User's Guide. You can view this information through your web browser. The User's Guide provides information on the following topics: s s s s s s s s s s s s s Disaster Recovery Copying CDs Making Data CDs Making Music CDs Making Inserts and Labels Sharing CDs CD Care Troubleshooting Product Specifications Warranty Software License Agreement Regulatory Information How to Reach Us Installation Notes Read the Installation Poster The Quick-Start installation poster describes how to install your CDWriter Plus drive. Follow the instructions on the poster and refer to this chapter of the User's Guide if you need additional information about: s s s s How to set the CD-Writer Plus as Master or Slave How to find the IDE connectors on your computer How to connect the IDE data cable How to connect an audio cable How to Set the CD-Writer Plus as Master or Slave When you place Software Disc 1 in your CD-ROM and click Install CDWriter Plus the software analyzes your computer and makes a recommendation about connecting the CD-Writer Plus hardware. The Install Recommendation tells you whether the jumper on the CDWriter Plus should be set as Master or Slave for your computer. Find the pairs of pins labeled Master, Slave, and Cable Select on the back of the CD-Writer Plus. Notice that one pair of pins has a small plastic cap or jumper. This jumper can be pulled off using your fingers, tweezers, or needlenose pliers, and placed on a different pair of pins to change the setting. 5 6 How to Set the CD-Writer Plus as Master or Slave Slave Check the back of the new drive and make sure the jumper is on the center location (Slave). Don't use Cable Select This is a jumper. You can pull it off and place it on another pair of pins to change the setting. or Master Check the back of the new drive and make sure the jumper is on the righthand location (Master). How to Find the IDE Connectors 7 How to Find the IDE Connectors When you place Software Disc 1 in your CD-ROM and click Install CDWriter Plus the software analyzes your computer and makes a recommendation about connecting the CD-Writer Plus hardware. The Install Recommendation tells you whether the CD-Writer Plus should be connected to the primary or secondary controller in your computer. If the Install Recommendation states that your CD-Writer Plus drive will share the data cable with another device (such as a CD-ROM drive), follow the cable already attached to the other device down to the circuit board in order to locate the IDE controller that you need. If you find an extra connector along that cable, simply attach that connector to the CD-Writer Plus drive. Locate the recommended 40-pin IDE controller's connector (primary or secondary) on your computer's motherboard. The IDE connectors are on the motherboard, which is the largest circuit board in your computer, taking up most of the bottom of a desktop computer or the side of a tower computer. IDE connectors are usually found in pairs and may look like any of the following: IDE connectors See your computer's manual if you need help finding the IDE connector 8 How to Find the IDE Connectors You will see a variety of connectors inside your computer that look similar to the 40-pin connector, but have more or fewer pins. Find the connectors that are the correct size to fit the cable that came in the box with your drive. The IDE connectors may be hidden by some of the computer's cables or may be behind a drive. Many computers have an IDE hard drive or CD-ROM that connects to the motherboard through an IDE controller. The data cables on these drives have the same width as the data cable included with your CDWriter Plus. If your computer has an IDE hard drive or CD-ROM drive, you can follow the data cable from the back of one of those drives to find the IDE controller. Computer manufacturers use a wide variety of labels for IDE connectors. Look on your computer's circuit boards for printing identifying the primary and secondary connectors, such as: - PRI and SEC - IDE-0 and IDE-1 - IDE-1 and IDE-2 - HD and CD-ROM (most common devices to be attached) - PCI-IDE and ISA-IDE How to Connect the IDE Data Cable 9 How to Connect the IDE Data Cable When you place Software Disc 1 in your CD-ROM and click Install CDWriter Plus the software analyzes your computer and makes a recommendation about connecting the CD-Writer Plus hardware. The Install Recommendation tells you whether there will be one or two devices connected to the IDE data cable. CAUTION: Do not attach the CD-Writer Plus drive to a sound board's IDE controller. Most data cable connectors are keyed to fit only one way. If your connector is not keyed to fit only one way make sure the cable's colored edge is aligned with PIN-1 where it connects to the CD-Writer Plus drive and where it connects to the IDE controller on the motherboard. Among the labels you may find that identify PIN-1 on the motherboard are PIN1, 1 or a small triangle pointing to the pin. CAUTION: Make sure that you are attaching the cable correctly! You must locate PIN-1 on each connector and attach the cable so that the edge with the color stripe is aligned with PIN-1. If the cable is attached incorrectly, your computer may not boot up. 10 How to Connect the IDE Data Cable PIN-1 Look for a label identifying PIN-1 next to the IDE connector. The data cable's colored edge is aligned with PIN-1 of the IDE connector. This illustration shows a specific computer. Yours may look different. PIN-1 could be on either side of the IDE connector. colored stripe on the data cable PIN-1 The cable's colored edge is aligned with PIN-1 on the CD-Writer Plus drive. Colored stripe on the data cable How to Connect the IDE Data Cable 11 One Device The OPTIONAL data cable that came with the CD-Writer Plus drive is only used if there is no cable already attached to the recommended IDE controller in your computer system or the cable supplied with your computer is not long enough. Use the connectors at the two ends of the cable. Two Devices Attach the CD-Writer Plus to whichever connector is not in use (center or end) on the data cable already installed in your computer (DO NOT swap connectors). The OPTIONAL data cable that came with the CD-Writer Plus is only used if there is no spare connector for the CD-Writer Plus on your cable or your cable is not long enough. PIN-1 Drive CD-Writer Plus drive (on end connector) PIN-1 Drive CD-Writer Plus drive (either location not in use) PIN-1 Drive Unused connector Colored stripe aligned with each PIN-1 IDE controller located inside your computer Follow the data cable already attached to the other IDE device in your computer to locate the IDE controller. Colored stripe aligns with each PIN-1 IDE controller located inside your computer PIN-1 Motherboard PIN-1 Motherboard 12 How to Connect an Audio Cable How to Connect an Audio Cable You do not need an audio cable to record music. The audio cable is used only for listening to music CDs through your computer's sound system. When the CD-Writer Plus drive records music or data, it uses the data cable, not the audio cable. Using an existing audio cable MPC-2 connector Audio cable If your sound board already has a spare audio cable with an MPC-2 connector (shown above), plug the MPC-2 connector into the Audio Out opening on the back of the CD-Writer Plus drive. Using the audio cable provided with your CD-Writer Plus To use the audio cable that came with your CD-Writer Plus, first plug the end with only one connector to the Audio Out opening on the back of the CD-Writer Plus drive. How to Connect an Audio Cable 13 Next, connect the other end of the audio cable to the sound board inside your computer. CD-IN vertical connector CD-IN horizontal connector Audio cable The large connector or the small connectors may be the one that works for your sound board. Use only one connector. Sound board Tips for connecting the audio cable to the sound board s Identify the sound board. To identify the sound board look for microphone connectors on the back of your computer. The circuit board inside the computer attached to the microphone connectors is the sound board. s Identify the audio connectors on the sound board. 14 How to Connect an Audio Cable The audio connectors have four prongs and are often on the outer edge of the sound board. On many sound boards the connectors for the audio cable are labeled CD IN. s Select the connector on the audio cable that fits your sound board. The audio cable has two connectors in order to work with most sound boards. Try to match one of them to a connector on your sound board. The audio cable may connect horizontally or vertically to the sound board. The connectors only fit one way. If a connector doesn't fit, try turning it around. Use only one of the two connectors on this end of the audio cable. Simply leave the connector you don't use unattached. s Some sound boards ...